Hi,
I have just bought a HTC HD2 from T-mobile to realise I can't upgrade the ROM through the official HTC website.
I would like to know from Virgin Costumers whether they have tried to upgrade the ROM of their HTC HD2 through the Official HTC website and whether it worked.
I am asking this because I am still on the trial period and also because of warranty issues if I try to upgrade trough another route apart from the T-mobile's...
So, the question is...
Have you got a HTC HD2 from virgin? Have you upgrade the ROM through the HTC website?
If it's vendor locked you'll need to flash HSPL to install a stock or custom ROM...see this thread for details:
http://forum.xda-developers.com/showthread.php?t=609477
If I do install another ROM they say I loose the warranty...
As I still am in the trial period I could just return the mobile. But for this I need to know whether the HTC HD2 from virging is also branded or not... So I can go and get one from them and do the upgrades myself through HTC website... Withought loosing any warranty.
You can revert back to the original SPL/ROM if you need to return it for any reason...
As for the Virgin HD2, only way is putting the S/N into the ROM download page on HTCs support site and see if it allows a download. If not, it's locked
There's at least a dozen of threads about it. Don't be lazy and use search!
You won't loose the warranty, you can flash the phone back to it's original state in case you need to send it back for repairs.
You can download the original T-Mobile ROM from in here http://forum.xda-developers.com/showthread.php?t=577717 so you can always go back if you need warranty work! I was reluctant to flash, but I did it from the original T-Mobile ROM and it has transfromed my HD2... I'm using MIRI 6.5 ROM and it is awesome, fast, stable, more RAM (with the right radio) and best of all, Youtube... GO ahead and do it. You think the HD2 is good now, wait until you unleash some of it's real potential....
Yes, that is why I am asking if there is someone who is a virgin costumer to help me with this...
I need to know if they have tried and what the outcome was.
About the warranty... The problem is that if I upgrade to another ROM and the mobile has a hardware fault that doesn't allow me to downgrade to the original ROM I suppose I would loose the warranty. This is a risk I may not want to take...
I have been talking to the tmobile technical people a lot after I realised I couldn't upgrade to a new ROM via HTC... Very annoying to know it is not possible whatsoever.
and as proof, I flashed mine back to the original ROM earlier this week. Search the ROM forum for posts by a member called 'football' who posted links to the TMo UK ROMs.
The flash back to the original ROM worked just fine, BUT it's a rubbish ROM so I'm back on 1.66
lol @ everyone pushing for the HSPL option, , , , lets not forget you cant uninstal HSPL if, for instance, the sd card reader has failed, , how would you get that fixed on warranty??
I'm not knocking it, HSPL is the first thing i did, just pointing out that restoring the warranty isn't foolproof.
in this post here a virgin user claims the phone is unlocked to the HTC website.
http://forum.xda-developers.com/showthread.php?t=632892
I didn't want to cause such turmoil...
Just want to know, from a Virgin customer, if they have managed to install the ROM update through the HTC website... if when they add their mobile serial number they are given the download option or they are barred with this message: "Sorry, this software download is not suitable for your device."
Thanks guys for the help
My son is on Virgin and his is unlocked out of the box I'am on T-Mobile (locked ) ) I am still deciding whether to update to one of the new roms on xda del. or hang out for an official rom from T-Mobile. Which I believe will be released soon with a big?????.
samsamuel said:
lol @ everyone pushing for the HSPL option, , , , lets not forget you cant uninstal HSPL if, for instance, the sd card reader has failed, , how would you get that fixed on warranty??
I'm not knocking it, HSPL is the first thing i did, just pointing out that restoring the warranty isn't foolproof.
Click to expand...
Click to collapse
I had a flash fail this week. When I started the phone it booted to a black screen with some sort of warning triangle. Somehow HSPL had been removed in the botched flash and the SPL was back to 1.42.000, so putting a LEOIMG.nbh on my SD card just resulted in a 'Not Allowed' message being displayed.
However, I was still able to reflash the original TMo ROM from my PC via USB using the exe that you can find on the ROM forum. I would expect that this will only work with the exe for a ROM issued by your network though, so make sure you have that saved before you flash anything.
DavidC1980 said:
Somehow HSPL had been removed in the botched flash and the SPL was back to 1.42.000,
Click to expand...
Click to collapse
No doubt you flashed an official rom from the sd card, that is the only way HSPL can be removed. I really really advise people against using sd card for anything except your phones original rom. So easy to make an error.
Virgin UK HD2 is unlocked
I am a Virgin UK customer and my HD2 is indeed unlocked. When I first boot I had to select Virgin Mobile from a long list that included all the major carriers. I have no problems in updating ROMS. Their customer support is without doubt the best I have ever experienced. I do not work for them. My brother is with T-Mobile, his phone is locked down with Crap software. I am SOOOO glad I am not with them. Just check their forums. They are still on ROM 1.43 from october... no YouTube... other stuff missing and buggy... Disgrace.
Original poster: if you want the phone on contract from T-Mobile but unbranded, you could buy it through some third-party mobile-phone store chain like Car Phone Warehouse or Mobile Phones Direct. Their phones are all unbranded.
If you want to install the HTC ROM without using HSPL you could always use a gold card to flash it.
constructorx said:
I am a Virgin UK customer and my HD2 is indeed unlocked. When I first boot I had to select Virgin Mobile from a long list that included all the major carriers. I have no problems in updating ROMS. Their customer support is without doubt the best I have ever experienced. I do not work for them. My brother is with T-Mobile, his phone is locked down with Crap software. I am SOOOO glad I am not with them. Just check their forums. They are still on ROM 1.43 from october... no YouTube... other stuff missing and buggy... Disgrace.
Click to expand...
Click to collapse
I must agree with the above. I am with T-Mobile, got my HD2 at the end of January and it had ROM 1.43. They also stripped out YouTube and Co-Pilot! I downloaded a poor-man's version of YouTube as discussed in other threads (i.e. using the IE browser on the phone to download the cab file) and thought I was cool, but with T-Mobile taking an age to release the update ROM (I have heard March, but I wouldn't hold my breath!) I decided to use HSPL and update to 1.66 from the HTC website. Best decision I made!
Not only are all the little bugs fixed, I know have the 'proper' YouTube app back (beautiful!), Co-Pilot (trial version) plus a Windows Task Manager app (very useful!).
I did alot of reading before taking the plunge though, and made backups of backups, had a roll-back plan (admittedly untested) and followed each stage implicitly! But it was very striaghtforward due to the guys on this forum doing a fantastic job!
I never made one call on my T-Mobile HD2 before I flashed over to stock HTC ROM.
Years of HTC devices and operators ROMS told me not to wait until later!
bocsta said:
I never made one call on my T-Mobile HD2 before I flashed over to stock HTC ROM.
Years of HTC devices and operators ROMS told me not to wait until later!
Click to expand...
Click to collapse
I did exactly the same!
As soon as I turned it on and saw that horrid T-Mobile logo, I turned it off again and flashed it with the HTC WWE Rom
I installed RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship on my tmobile hd2 now it wont start at all.. I got that from the htc site.. I think it was the wrong one how can I fix this?
Sorry but unfortunately you can't fix it. You bricked you phone by flashing an incompatible rom.
I cant believe that htc would let me put in my sn then let me download the wrong one...
I have no idea where you downloaded that from. I checked around the htc us site and there are no downloads available for the hd2 except for the start guide and manual. You must have downloaded it from the European site as that is a European rom from January (before the hd2 came out in the us). I don't think you can really blame htc for that.
why is it so. can anyone explain?
If the hd2 is of US and one flashes the rom from the european region, why does the cellphone have to be bricked.
hello. i recently tried to put the windows 6.5 rom on my sprint htc snap s511 and i tried everything. i loaded 2 different versions and it wont get past zero loading the rom , i unlocked everything that i was told to unlock.i know htc sent a firmware update to my phone at the end of march and i lost some functionality,and was wondering if that has anything to do with is .can anyone help me....please
Virgin mobile recently replaced my HTC HD2 handset as the screen had completely frozen (after 11 months into my contract) despite soft reset, hard reset, reset to factory default and rom upgrade.
However, the rom version of the replacement handset which is a re-conditioned handset (not brand new as they were out of stock) is only 1.66.351.1 whilst the rom version of my first phone had been upgraded to 3.14.405.2.
When i enter the serial no. of the replacement handset into the HTC website, it says that the rom upgrade is n't suitable for that device ?
Although using the original rom is n't really a problem, the voice / sound of the co-pilot application which i had bought and worked fine on my first phone does n't seem to work and the twiitter app (mo-tweets) which i used on my first phone also crashes after 10 seconds of use.
Apparently later roms are supposed to be more stable and less buggy ?
Has anyone else had this problem on the HTC website of serial no's not being suitable for their HD2 handset - someone suggested that i could use my old serial number but i was afraid that it my invalidate my warranty?
From the sounds of it (someone correct me if I'm wrong) your replacement phone is branded or possibly foreign, so the ROM you're trying to download isn't suitable.
I take it there's nothing in the apps list suggesting branding of any type?
You can either try downloading some of the branded ROMs to see if you can find one which works, that will tell you what brand it's locked to.
I'm on O2 for instance, and they've yet to release a 3.14 ROM so I can't download anything higher than the O2 1.72 ROM from HTC.
I have however got hold of the generic 3.14 ROM and use the goldcard technique to load it onto my handset.
it means the handset it locked to a specific network and not unbranded so thats why you cannot use the htc site to download
thanks to both of you for your replies. I had read that some providers (O2 and Vodafone) HD2's were locked but virgin HD2 were not, indeed my original HD2 allowed the latest rom (i've still got a copy of it on my laptop).
I just don't understand why Virgin have locked the replacement (maybe because it was re-conditioned and not brand new, or perhaps its because i only have 6 months left on the contract perhaps ?)
I've also read other people who used 'other people's' serial numbers to download the rom update's from the HTC website. So, when i asked HTC support if i was allowed to used rom update that i had previously downloaded, they initially replied yes, but when i mentioned that the serial no. of the replacement gave a 'un-suitable for your device' response they asked me to call them up (rather than respond in writing)
do anyone know if i attempted to install the latest (3.14) rom onto my replacement HD2 whether ;-
a. it will actually damage the phone ?
b. whether it invalidates the HTC warranty (as the 1 year warranty from virgin runs out this month - but the HTC warranty will run for another year - although i don't want to not use Co-pilot and mo-tweets for a year)
Hi folks,
i have an Desire HD and since a week the update should be available for the german t-mobile branded DHD. But when I start searching for it over the update function it only shows "proofing" or "prüfen" how it`s called in german.
Any ideas how to fix it except make a complete hardreset?
Is your phone rooted? On which firmware version are you atm?
Sent from my Desire HD using XDA Premium App
It is not rooted and the last official t-mobile branded rom is on the device. I have to take a look on it but I don`t have the device here right now.
Tried to update, too. Last wednesday I flashed my DHD back to stock Froyo, because I wanted to give it back to the shop for warranty xD(of course antenna ). So, in this case I tried to update, but no chance xD. Now I'm back on RCmix3D.
German T-Mobile Gingerbread seems to be bad :/. Read some things about phone crashes and force close.