Database Users

need a valid IMEI # for O2 XDA

need to regiter at www.myxda.com and download the software upgrade. can someon ehelp as my device's IMEI is considered invalid for some reason
Thanks

O2 Technical Support, Asia Pacific Region have been no help
I have a O2 XDA which I am using in Melbourne, Australia but had purchased from Uk and had it unlatched before coming to Australia
I have been trying in vain to register the unit at www.myxda.com and it considers the IMEI number as invalid.
Can you please give me an IMEI number thats good for registering cause all I want is to be able to download the software upgrade

Hi,
I am suffering the same problem as you too. I just purchased my Brand-New O2 XDA2 Asia. But the IMEI printed on the back of the device (uncovered after by removing the battery pack) is NO Good for registering. By pressing "*#06#" directly on the phone dialer, the displayed IMEI is STILL NO GOOD for registering into "www.myxda.com". The displayed IMEI is 17 digits. I googled it on the web about IMEI and the results came back it as should be an Uniquely defined 15 digits. After I tried with the whole 17 digits or just the 1st 15 digits for their own web registering, ALL FAILED. Many tries from asking help from that Officially Authorized(they claimed that authorized by O2-Singapore) Retailer where I had purchased my XDA2 from. No good answer back after all. They even told me that they had never given it a try to register into "www.myxda.com" at all, because they didn't have an XDA2 device to do that. Wow, what a BIG supprised me! They sold it many but they just didn't have a device for registering test.
What a DAM* SH*T service they are!!!
What a DAM* SH*T service they are!!!
What a DAM* SH*T service they are!!!

Hi Guys,
This is a story we commonly hear over at the MTekk forums. It seems that the most common solution is to e-mail them with your problem, purchase details and IMEI on...
helpdesk-asia<at>O2.com or
contactusasia<at>o2.com or
myxda_asia<at>o2.com
...and they will add your IMEI to the database, which seems to be rather incomplete. Don't expect immediate turn-around on your request either, they can be a little slow.
Mike

knazar said:
I have a O2 XDA which I am using in Melbourne, Australia but had purchased from Uk and had it unlatched before coming to Australia
Click to expand...
Click to collapse
As it's a UK XDA Can you not just use the upgrade available for the UK version at www.my-xda.com ?

htc elf network connection problem in turkey

please can anybody help me. i bought one htc elf in dubai and i went then to turkey am trying to make it work in turkey but in vain. it is always searching for network and not finding anything.

have you tried flashing a different radio? Or, have you go into phone settings and tried to select a network manually?

i couldn't upgrade my radio version it is always arriving 79%, stopping and giving error.

Whats the error, make sure to post as much information as possible, people wold be able to help better then.
Have you checked the error codes in the ROM section?
Stu

no actually am sorry but i did not know about that section before. so it is error 270.

thanks actually i found that error solution but nothing changed still my phone is searching for network in vain. even am trying to find a network manually it is writing cannot read settings from the network try viewing settings later or disconnect data connection and try again.

where did you buy the phone from in dubai? Was it from a market etc or a store? It could be blacklisted in turkey? Just thinking that could be a possibility.

i bought from jumbo electronics in dubai it is a distributer of consumer electronics. so what can we do if it is blacklisted.

i doubt it would be blacklisted if from a shop. If it is blacklisted, theres pretty much nothing you can do about it, apart from change the imei - which may well be illegal, i know it is here in the UK.

mm is there any way to change the imei like software.

for that, i would not help. you can however search forums to see if you can find anything for it.
google checkmend as well, that tells if the phone is blacklisted etc, but maybe only for us and uk, not sure. costs $2.99 USD though.

actually there is something strange i have one sim card from UAE, when i use it the signal of network is coming and when i put any sim in Turkey no signal is coming. do you think it is blacklisted?

the turkey sim may not be registered? I wouldn't be able to say if it is blacklisted - i'm still learning these phones too

About IMEI
If you bring a cell phone from out of Turkey you need to register it in cell shop called like "Turkcell Extra".
You need your phone and your passport. The personal'll look at the dates in your passport and check the invoice date in shop after he/she will register your phone to Turkey Network. after a copule of days you can use it complately...

to my knowledge it may be because of the the frequency of the signal u r receiving in ur country. elf and elfin are triband phones.. they dont have a frequency range of 850 Mhz .. may be ur provider is giving the signal in that frequency.. try with gsm sim of other service provider may be it will help u...

thanks alot but i think my phone now is blacklisted cause as i remember i came to turkey before long time and it was working but now it is not anymore even i tried different sim cards like vodafone and turkcell but in vain. i have other phone am using now and i registered it on my passport it is working but i want to use my elf actually i dont wanna use other phone cause i love that phone that is all.

first unlock your device, then install the newest radio.

[Q] Network register

First of all I just want to say HI and Merry X-MAS to everyone and also a happy new year , now lets cut to the chase I have asked a few times on the bord how can I solve my problem about not getting signal , now i found in this evening that actually the phone doesn`t register to the network, I was experienced the problem so I boot the android to see if it is a wimo or rom problem, android found the network but couldn`t register just like wimo. Now I found out that it might be a IMEI problem like is blacklisted because it was stolen I also contact the HTC support but no answer yet is there any way to solve this problem ? From my little knowledge I think the phone what i thought it was new to be branded and unlocked before it arrived to me so maybe i can re-unlock it or something ? Also is there a way to find if it was branded or stolen i can provide my sn and imei if it helps ... Thanks in advance and sorry for my bad English ..

dobreandl said:
First of all I just want to say HI and Merry X-MAS to everyone and also a happy new year , now lets cut to the chase I have asked a few times on the bord how can I solve my problem about not getting signal , now i found in this evening that actually the phone doesn`t register to the network, I was experienced the problem so I boot the android to see if it is a wimo or rom problem, android found the network but couldn`t register just like wimo. Now I found out that it might be a IMEI problem like is blacklisted because it was stolen I also contact the HTC support but no answer yet is there any way to solve this problem ? From my little knowledge I think the phone what i thought it was new to be branded and unlocked before it arrived to me so maybe i can re-unlock it or something ? Also is there a way to find if it was branded or stolen i can provide my sn and imei if it helps ... Thanks in advance and sorry for my bad English ..
Click to expand...
Click to collapse
You could call your Cell Provider and ask them.

Tried nothing helped ... btw it is a htc hd2 ...

HD2 stolen and urgent advice needed

Hi
Just had my HD2 stolen this afternoon.
I will be on flight to Hong Kong tomorrow evening.
The phone was bought sim free in UK and not insured so can't claim for replacement.
Anyway, I just want to know:
1. I live in London and is there any shops that I can buy a new sim free one from tomorrow (Monday)?
2. If 1 is not possible and I bought one from Hong Kong, would it be an Asia HD2 version or there is just one version globally? If it is Asia HD2, does it have English language and can you still use programs like CHT Home Tab/Editor, BsB Tweaks it?
3. I use the phone to receive my emails. Is there any chance the login password could be retrieved by whoever stolen it?
4. Can whoever stolen my phone still receive my emails even I have barred the SIM card?
Thanks!

If you used Microsoft My Phone app on your HD2 you can use it to possibly locate your phone. Just go to myphone.microsoft.com and log in with your Windows Live or MSN account wich ever one hou used for yhe Microsoft My Phome app.
Ic you by another HD2 there in Hong Kong it will more than likely be the Asian model HD2 and I think it does have english as one of the languages. You would also be abale to use all the apps you mentioned in your post. Just be careful if you do purchase one there as it is a lot of clone/fake HD2 being sold there and on the internet from there. But wih you have had a real HD2 you know how it should look and all. The fake ones look different.
Who ever stole your phone shouldn't be abale to get your passwords a.d if you have barred tbe sim card they will not be abale to use your sim card to make calls and such. They will have to sim unlock it to even be able to put another sim card in it to use with another carrier.

just adding on to what T-Macgnolia mentioned above. if you have the original box of your hd2 then it would have the imei. you can call your network provider and have the phone blocked completely. though of course it doesn't guarantee that you'll get your phone back, but at least the jerk who took it can't use the phone. it'll be a media player and a gps but as far as the phone app, it'll be blocked. normally your network carrier will pass on your imei to other network providers for blocking (at least i assume this'll be what happens as it's what's done here in australia).
- as mentioned above, just make sure you buy a genuine hd2 and not the clone. if you happen to stumble across one with a front cam or 2 sim card capabilities, it's a clone.
- definitely your emails are safe once your sim card is blocked
cheers

weqr said:
Hi
2. If 1 is not possible and I bought one from Hong Kong, would it be an Asia HD2 version or there is just one version globally? If it is Asia HD2, does it have English language and can you still use programs like CHT Home Tab/Editor, BsB Tweaks it?
Thanks!
Click to expand...
Click to collapse
Even if it doesn't have english, you just enter in bootloader and flash any custom or unlocked location stock rom
Sent from Mars

Thanks for your replies guys!
Robson said:
just adding on to what T-Macgnolia mentioned above. if you have the original box of your hd2 then it would have the imei. you can call your network provider and have the phone blocked completely. though of course it doesn't guarantee that you'll get your phone back, but at least the jerk who took it can't use the phone. it'll be a media player and a gps but as far as the phone app, it'll be blocked. normally your network carrier will pass on your imei to other network providers for blocking (at least i assume this'll be what happens as it's what's done here in australia).
Click to expand...
Click to collapse
Will try that. Hopefully Vodafone would do it even though it was not their branded HD2.

Just got off the phone with Vodafone - they said they couldn't do it.
Oh well, just have to be more careful in the future. This is the 1st time that I had a phone stolen since my Motorola MicroTAC II in the early 90's!

They can't do it because (I'm assuming) you didn't buy it from them. Ring o2 and they'll probably be able to block the IMEI and blacklist it. That's assuming you bought it from them too obviously.
Sent from my HTC Vision using XDA App

weqr said:
Just got off the phone with Vodafone - they said they couldn't do it.
Oh well, just have to be more careful in the future. This is the 1st time that I had a phone stolen since my Motorola MicroTAC II in the early 90's!
Click to expand...
Click to collapse
just my 2 cents: sorry as i forgot to mention this bit
before i got my hd2 i was using a touch pro 2. it was stolen in my previous office (yeah the jerk works in the same place as i did). anyway, i called up my network provider (telstra) and they also said they couldn't lock my phone. however, i googled locking the imei and came up with yet another customer service line that was independent to telstra. so i reported my imei and it took a few seconds for the guy on the phone to say "ah, there it is." he then confirmed it was now locked.
played around with google and found this site:
http://www.esato.com/board/viewtopic.php?topic=113583
not sure if this applies to you mate as you're in london while i'm in australia. but hope that helps.
cheers

weqr said:
2. If 1 is not possible and I bought one from Hong Kong, would it be an Asia HD2 version or there is just one version globally? If it is Asia HD2, does it have English language and can you still use programs like CHT Home Tab/Editor, BsB Tweaks it?
3. I use the phone to receive my emails. Is there any chance the login password could be retrieved by whoever stolen it?
4. Can whoever stolen my phone still receive my emails even I have barred the SIM card?
Click to expand...
Click to collapse
Get one from a big reputable stores like Fortress, Broadway, Chung Yuan, etc. Make sure they have the QTS logo. Emphasis you want an English edition. The box should read "HTC HD2 T8585 (WWE)".
However, I don't think you would get international warranty.
I supposed you have already changed your passwords. Even then, he can still read the mails that are already downloaded.
HD2 in HK are using Asia/Europe bands:
3G: 900/2100
2G: 850/900/1800/1900
Should be the same as in UK.

Well, I went to lots of shops and finally found one that sold it - most other shops said the HD2 was unpopular and been discontinued for awhile. It was an Asian model and I asked if they could change it to English which they did. Had it for nearly 2 weeks now with no problems and all for £240 which was a great deal.
Incidentely I looked a copy version from China - put my SIM card in and it jammed...

IMEI change/hide is possible?

Hi guys. At the beginning, I will add that my S7edge is not stolen, as already explained himself. let's move on.
HITRORY:
During the summer I bought bought after work casual galaxy S7. The first owner took him for a subscription with your service provider, and as it turned out no longer pay for it. Although the operator in my country has no right to block the use of the mobile network IMEI without a warrant police (reporting the theft), he began to do and unfortunately my S7e operates in forced tablet mode without modem 3G / 4G + ... Operator and the police do not want me do to help, do not want to return the phone and accept the application because it is not simply stolen. It's a total well because this phone for my country is very expensive (Poorland, hehe ..). The phone is locked to the IMEI, the guarantee even though it is of little value, simply wants to find a way to even come a little acted, then I collect on any other phone and this will serve me as a small tablet, oh well.
Question:
It is possible to hide any IMEI front of the transmitter operator my address IMEI and show him different? Yes, I am desperate as anything.
Sorry for my bad english, I used translate. The level of my English is not a good (poor country, poor teaching in schools) as I mentioned...

re: IMEI
ml13 said:
Hi guys. At the beginning, I will add that my S7edge is not stolen, as already explained himself. let's move on.
HITRORY:
During the summer I bought bought after work casual galaxy S7. The first owner took him for a subscription with your service provider, and as it turned out no longer pay for it. Although the operator in my country has no right to block the use of the mobile network IMEI without a warrant police (reporting the theft), he began to do and unfortunately my S7e operates in forced tablet mode without modem 3G / 4G + ... Operator and the police do not want me do to help, do not want to return the phone and accept the application because it is not simply stolen. It's a total well because this phone for my country is very expensive (Poorland, hehe ..). The phone is locked to the IMEI, the guarantee even though it is of little value, simply wants to find a way to even come a little acted, then I collect on any other phone and this will serve me as a small tablet, oh well.
Question:
It is possible to hide any IMEI front of the transmitter operator my address IMEI and show him different? Yes, I am desperate as anything.
Sorry for my bad english, I used translate. The level of my English is not a good (poor country, poor teaching in schools) as I mentioned...
Click to expand...
Click to collapse
The IMEI numbers in cell phones are hard coded, locked
to the specific phone and cannot be hidden or changed.
Good luck, have a great day!

Please no IMEI change talk.
Thread closed.