Database Users

Build number below 1.126 will not get OTA update

Acer Thailand facebook page recently states that A500 with build number below 1.126 in Thailand will not get 3.1 OTA update from Acer. Unfortunately mine is 1.016.04 and never got ANY OTA update.
Anyone can confirm this is true in other country? I personally do not quite believe Acer Thailand support.

and why you not believe this
สำหรับการอัพเกรด Acer Iconia A500 เป็น 3.1 ตอนนี้เพื่อนๆ สามารถอัพเกรดผ่าน Over-The-Air (OTA) 3.1 (4.010.24) Official Update ได้ตั้งแต่ วันที่ 5 กรกฏาคมที่ผ่านมา แต่กรณีที่ไม่สามารถอัพเกรดได้ สำหรับเครื่อง A500 16Gb เนื่องจาก Firmware ต่ำกว่า 1.126 ซึ่งเท่าที่ทราบเป็น เวอร์ชั่น 1.016.04 และ ไม่ได้รับ การอัีพเกรด OTA เป็น 1.139.04 เมื่อต้นเดือน มิถุนายน ในกรณีนี้ ต้องอัพเกรดแบบ Manual นะครับ..
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don't worry you can get the update (but I don't get why they speak about the 16GB, is there anything different with the 32GB or they expect that the 32GB should already get the OTA 139.04)
call this
02-685-4311
02-685-4355
or
fax at
02-254-9763
ask them directly
chok dee

I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.

atipon said:
I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.
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I wouldn't believe this news for second...

FloatingFatMan said:
I wouldn't believe this news for second...
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I think we don't ask you what you believe dude.
I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.
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Taiwan said same about the update OTA and version under 126.0x
Call our customer service with the number I gave you, Acer have good customer service in our country brother.

sanaell said:
I think we don't ask you what you believe dude.
Taiwan said same about the update OTA and version under 126.0x
Call our customer service with the number I gave you, Acer have good customer service in our country brother.
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nice to know this is an official news.
It's funny that I hit an update button million times for nothing.

atipon said:
nice to know this is an official news.
It's funny that I hit an update button million times for nothing.
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Unless it's posted on their official website, it's not official news. It's just something some guy on the internet said.
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.

FloatingFatMan said:
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.
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You're right. I'm so disappointed with their service. Now just wait them to release an update.zip for official 3.1. In the meantime, relax and enjoy xda rom, thanks xda guys!!

FloatingFatMan said:
Unless it's posted on their official website, it's not official news. It's just something some guy on the internet said.
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.
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first it's official news from ACER Thailand so don't speak about what you doesn't know.
secondly the custormer service of acer is really good and care in thailand, maybe not in england so please, you come in thailand, you go to customer service and you will be able to compare or judge
thirdly what the hell are you answering like this?
Atipon, did you call them ? if you are free go on saturday to pantip plaza pratunam, second or third floor (if you come from the bridge you arrive directly on the good floor) then you told them. they will help you as they helped me out.
read the private message box, I send you a message with more information you will see about trust

no update!
Hi,
I live in France and I bought the tablet to England via the Internet on June 3 .When I used for the first time, it offered an updated version ,Acer_A500_1.126.03_com3_gen1 and nothing since. I think I have a Chinese version because I have done a factory restore and was in Chinese.
Is it possible to change the version to have a French version? and why I did not update OTA version 3.1?
Thank you for the answers.
Excuse my bad english.

sanaell said:
secondly the customer service of acer is really good and care in thailand, maybe not in england so please, you come in thailand, you go to customer service and you will be able to compare or judge
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The customer service in England is very good, the problem is you phone up and get a call centre in India !!! Once you get past the Indian call centre and talk to someone in England you do get results.
With updates not happening to tablets I am told that the UUID number must be on the database, if it is not then you need to get it added, this means phoning up Acer.
I am also told that if you have "rooted" (aka hacked) your Iconia tablet then you are no longer covered under warranty so be warned !

tontonjicy said:
Hi,
I live in France and I bought the tablet to England via the Internet on June 3 .When I used for the first time, it offered an updated version ,Acer_A500_1.126.03_com3_gen1 and nothing since. I think I have a Chinese version because I have done a factory restore and was in Chinese.
Is it possible to change the version to have a French version? and why I did not update OTA version 3.1?
Thank you for the answers.
Excuse my bad english.
Click to expand...
Click to collapse
There is a new release of operating system for the Android Iconia Tablet, I know of two versions so far, the original a lot were shipped with and the month old or so updated version. I shall get the numbers of the versions tomorrow and post them so you can compare.

There is a new release of operating system for the Android Iconia Tablet, I know of two versions so far, the original a lot were shipped with and the month old or so updated version. I shall get the numbers of the versions tomorrow and post them so you can compare.
Thank you.
I'm waiting tomorrow

Wow.....that's so great.......I call up acer customer care here in india and they say they don't know anything about the update.....they say it might take a month for indian users to get 3.1....those idiots don't know that the indian users already got the update.......they know nothing about a500.........even the online chat service is rubbish......I have to go to the us site chat online....explain them everything why I contacted them instead of the us site and then ask my questions!
Sent from my XT720 using XDA App

android version 3.01
Kernel version 2.6.36.3
Build number acer_a500_1.1309.05_com_gen1
Installed and updated, that's whats in the UK.

so we are really lucky in thailand because we can go to the customer care center directly, and we not get an indian call center... since we speak thai that will be crazy.
and better root a device will not broke our warranty that i know because it is the customer service acer care told me in person.

How to order from Amazon.de and ship to UK?

First of all sorry if this is the wrong section but the Q&A looked more like Note related question rather than ordering assistance.
I am trying to order from Amazon.de and have it shipped to the UK, tried and almost succeeded when i ordered it, a case and a host USB lead. It said it had shipped (all of it) last week but soon after i received an email saying that the Note could not be shipped do to weight problems?
So now i have been screwed on the shipping for the extras and they wont send me the phone, have tried several times but when i get to confirming the order it says the same thing about electronic goods.
My question is for anyone in or around the UK that has received a note from Amazon.de how on earth did you do it lol i have tried emailing and phoning them since i have a German speaker in the house who can help out but nothing back yet in over 5 days

I ordered my Note from Amazon.de a few weeks ago but didnt order extras to avoid any complication. I ordered those from elsewhere and in the uk. My Note arrived in a few days with no difficulties at all.
Try doing the same.

grim00 said:
I ordered my Note from Amazon.de a few weeks ago but didnt order extras to avoid any complication. I ordered those from elsewhere and in the uk. My Note arrived in a few days with no difficulties at all.
Try doing the same.
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Sadly i have tried that just the note on its own gets the the confirmation section before saying it cannot be shipped to my chosen address (mainland UK) funny thing is i have already had several items from amazon.de throughout the year including some very expensive items and very inexpensive items.
Really want the Note but i refuse to pay the prices some users think are fair in the UK especially for used models, i mean £500 for a USED item when i can get it for £350 :s

Yes the UK prices are a rip off as are the contract prices which is why i went to amazon.de. I must have been lucky as that was my first ever purchase from there.

I successfully placed an order for a white Note via Amazon.de on Tuesday last week and received it without any issues on Friday ...
That's not very helpful to you I know, but just wanted to let you know that even until very recently, orders have been going through fine with them with shipping to the UK ...
For info, I ordered without accessories ...
Hope you get it sorted cos the cost saving is fab

I wonder if they've got wind of people ordering it to save a fortune and put an end to it. I got mine from Amazon.de at the beginning of January for just 410 Euros. It arrived at my house the following day and bizarrely enough even though it came with a Euro mains plug it was shipped via City Link and came from Milton Keynes.
Sorry that doesn't help you.

I'm not sure why anyone is now ordering through German amazon as the price is now €564 around £475 but UK price is now £519 so for £45 more you get UK delivery and UK warranty. . I was gonna order from Germany but due to sgreen problems chose UK and I'm glad I did cos first note had a really bad screen and amazon replaced it and paid for return postage
Sent from my GT-N7000 using xda premium

And worst UK prices have increased. Handtech was selling for £480 when I ordered from Amazon.de.
Sent from my GT-P1000 using xda premium

Right i went away and tried a few different addresses just in case it was the layout of the address that was messing with the system. Tried 5 different addresses from around the country (friends) and two business addresses (my current and previous) with no luck but i am now thinking it has something to do with what Lakota suggested? as i ordered about £3000 in goods from them before Christmas?
And with a discount i get normally it would mean i would get the Note from from them for around about £350 DELIVERED that's the only reason i am trying to push for this.
Would anybody mind logging into amazon.de and trying to purchase a note for a test? i get as far as choosing an address when it fails so nowhere near checkout? it would make things clear or at least solve an issue because if someone from the UK can still do it, it has to be a problem with the storage of my addresses thats causing the problem.

Just tried the order process again ... I get all the way through to the payment page ... Address went through fine

I order one January 15th, shipped 17th, arrived 19th.
No extras.
Price paid: e546.68 = £441.98 (by my calculation).
Judicous use of Google Translate helped.
Lovely machine. Glad to join this forum.

SXiCate said:
Just tried the order process again ... I get all the way through to the payment page ... Address went through fine
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God damn it what am I doing wrong then, no matter what I do it rejects the address every time :/ I don't know what else to try. Going to try some more address changes tomorrow then give up
Sent from my Optimus 2X using XDA App

Looks like Amazon have run out of Notes!
The only links now are to used Notes - 481yoyos! I paid on 450 for a new one.

did you all order new ones? because for used products, the seller can restrict the shipment to Germany.
Sent from my GT-N7000 using XDA App

bud.de said:
did you all order new ones? because for used products, the seller can restrict the shipment to Germany.
Sent from my GT-N7000 using XDA App
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Yup mine is a brand new white Note ... Amazon.de are showing as having 11 in stock at the moment ...

mine was ordered on the 7th and came on the 9th. you can email custmer service or call them with number given on same webpage. i had to call them a couple of times for replacement. ist ***** hung up on me cause i couldnt speak german. next chap was nice and helpful but phone was out of stock so advised only refund after i sent phon ebcak. but phone worked fine after software update so didnt send it back. having some issues with sd card though, dont know if it is the card as phone works fine without card.
since i had enquired in my email if available for delivery to uk a week or so ago and to let me knw when in stock as i wanted to buy one more note. they emailed me last week saying 1-2 week lead time for delivery to uk so they did get more stock unless they ran out of it again. and yes it was for the black/blue note and not the costlier white one.
call them to sort out your probs. 2 people i spoke to at amazon.de customer service spoke ok english and were helpful but one ***** hung up on me cause i didnt speak german.
wtf yesterday was showing as 503euros now today showing 70euros more!

bubblesmoney said:
... ist ***** hung up on me cause i couldnt speak german. ....but one ***** hung up on me cause i didnt speak german.
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So you ring a German company in Germany and call someone a ***** because they can't speak English!
You sir are a twunt.
---------- Post added at 02:34 PM ---------- Previous post was at 02:32 PM ----------
SXiCate said:
Yup mine is a brand new white Note ... Amazon.de are showing as having 11 in stock at the moment ...
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Which Amazon.de are you looking at?
Amazon have no stock at the moment, Amazon Sellers on the other hand do.
ATELCo are the first seller listed.

Titus A Duxass said:
So you ring a German company in Germany and call someone a ***** because they can't speak English!
You sir are a twunt.
---------- Post added at 02:34 PM ---------- Previous post was at 02:32 PM ----------
Which Amazon.de are you looking at?
Amazon have no stock at the moment, Amazon Sellers on the other hand do.
ATELCo are the first seller listed.
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i didnt call her a ***** because she couldnt speak english. it was because she didnt pass me on to their english speaking colleagues who deal with international customers bearing in mind i called their separate number for international customers (excluding german, swiss or austrians who have a separate free call back number from amazon.de) at my cost on a number they provide for international customers like me.
if you take the time to amazon.de customer services contact us page, and use the option for phone contact, they will call you for free if you are in germany, switzerland or austria. but for other countries they give another number international customers can call. You are the twunt if you expect a company that gives a separate number for international customers to call from outside germany / austria / switzerland but still speak only german. jerk.
for your information they do have customer service operators that speak english and i spoke to two of them who were good. they also have reps who write back to you in engish and they wrote back to me in english. and they wrote back to me in english by email informing me of new stock as i wanted to buy another note.
twunt yes but thats you sir and not me!
why because they allow me to use my uk account name and passowrd to buy from that website with delivery to the Uk and EU wide warranty and they do have reps thats speak and write english, all that ***** had to do was forward me to one instead of hanging up. That goes against their own customer service moto to provide the best customer service of any company.
rant over.

Right I finally got an email back claiming to not know why I can't order a new note (while in stock) and when I asked why I couldn't order from their warehouse they said they do not ship from warehouses to the uk? I would have though most products make that leap?
Anyway with the prices becoming stupid I guess I will just pass in the note for now since it was going to be replacing my half dead optimistic 2x but it looks like I will be holding on a while longer lol
Thanks for the help and suggestions guys/gals, I will be a note owner some day and.....I'LL BE BACK!!!
Sent from my Optimus 2X using XDA App

Hi!
Here some galaxy notes in stock: http://www.electronic4you.at/samsung-galaxy-note-n7000-blue-16gb-129711.html
(Austrian company)
regards

Order from iDigital store

Hi m8s!!!
i found out this site:
http://www.idigitalshop.com/en/193-new-htc-one-64gb.html#/color-white
how it is possible such a price?!?!
any ideas or previous experience with that site?

o.o???
its saffer?
---------- Post added at 05:59 PM ---------- Previous post was at 05:56 PM ----------
Registrant
Domain Administrator
Email:
Attn: idigitalshop.com
Aptds. 0850-00056
Zona 15 Panama
Panama
Tel: +507.65995877

it says they have 1 red one in stock o0

snorkle said:
it says they have 1 red one in stock o0
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Interesting and possible they got some of the Ones released in Germany (Their physical address on the site says "Warsaw, Poland"). I'd have to check on them before I bought anything since I've never heard of them.
Just found this on a quick Google search for them: http://www.scamadviser.com/is-idigitalshop.com-safe.html
Not sure if they're good or bad, but they are very new apparently.

they told me their phones comes from usa partner... in fact they are 64Gb..

envoy_467 said:
they told me their phones comes from usa partner... in fact they are 64Gb..
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It could be.
But I still don't believe they have them in stock. (especially the RED one!!!)

Really don't think its true since they claim to have a "Red HTC One" in stock.. someone call contact them and find out

i made a contact yesterday, thay told me so.. i was wondering if someone has already bought something from them

from scamadviser.com:
Analysis Details:-
This webiste is very new , and as such doesn't have an online reputation yet. As with all new businesses , we suggest that you take care and if necessary get in contact with the owners before placing an order of value.
This site is using an anonymous service - which prevents us from identifying the site owner. This can sometimes be just so that the owner does not receive spam, but be aware that many scam sites use this as a method to hide their identify. If this is an ecommerce site - we would suggest you confirm the business address with the website owners.
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mmm... why the hell they should use anonymous service??

I'm from Warsaw and they use false postal code... I've asked them a question, now waiting for answer, but I'd be very careful.

Sounds too good to be true

Apparently they have a mobile number in the contact us page which is always off lol

Actually it's not a mobile, but it still sounds too suspicious for me.

Come on, guys: it's a SCAM!
They pretend to have in stock the Red one and to sell all versions a a ridicolous price!!! :silly:

Hekatonpsychos said:
Actually it's not a mobile, but it still sounds too suspicious for me.
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But how can a land line is unavailable/switched off

It looks like polish land line. It isn't switched off, it looks like there's an automated secretary on this line.

Dear Customer,
Phones are in stock ready to be shipped. Phones are imported from USA. If you are interested in buying go ahead and place your order with us.
Thank you for shopping with us,
iDigitalShop
Slaska 7 Str. 54-118,
Warsaw, Poland.
Tel: +48222197244
Email: [email protected]
Yeah for me it sounds like a scam, they are like "come on, don't think :give us your money !"

maxbe said:
Dear Customer,
Phones are in stock ready to be shipped. Phones are imported from USA. If you are interested in buying go ahead and place your order with us.
Thank you for shopping with us,
iDigitalShop
Slaska 7 Str. 54-118,
Warsaw, Poland.
Tel: +48222197244
Email: [email protected]
Yeah for me it sounds like a scam, they are like "come on, don't think :give us your money !"
Click to expand...
Click to collapse
I got the same answer from them. How is it imported from the states but we haven't heard a thing
Sent from my Nexus 4 using Tapatalk 2

Dodgy as hell guy's I wouldn't bother but some poor fella will.
You know what they say If it sounds too good to be true then it probably is.

Software Update for 920I - Unlocked S6

Not sure if anyone else has seen this update yet, but I got it this morning. Unfortunately I thought it would be an old update and I'd see some posts on it, but a search turned up nothing.
My unlocked 920I got it. It was around 150mb and keeps the phone at 5.0.2. Build number is: LRX22G.G920IDVU1AOD3
So maybe it's old and I just happened to get it this morning, but from what I remember it was mostly about stability enhancements...but that seems like a pretty big update for stability. Hopefully someone else can grab a screen shot of the change log. The only issue I had with mine was the occasional random reboot (about once every two days)...and if this update solves it (stability issues ftw), then all good w/ me.
Anyone else get it yet on an unlocked S6?

dbdynsty25 said:
Not sure if anyone else has seen this update yet, but I got it this morning. Unfortunately I thought it would be an old update and I'd see some posts on it, but a search turned up nothing.
My unlocked 920I got it. It was around 150mb and keeps the phone at 5.0.2. Build number is: LRX22G.G920IDVU1AOD3
So maybe it's old and I just happened to get it this morning, but from what I remember it was mostly about stability enhancements...but that seems like a pretty big update for stability. Hopefully someone else can grab a screen shot of the change log. The only issue I had with mine was the occasional random reboot (about once every two days)...and if this update solves it (stability issues ftw), then all good w/ me.
Anyone else get it yet on an unlocked S6?
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I see a new firmware listed for today's date in sammobile now. Thanks for the tip!

Did u guys flashed it?
What are the changes?
A - Z in the drawer?

dogan2010 said:
Did u guys flashed it?
What are the changes?
A - Z in the drawer?
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Click to collapse
Mine auto-updated. As I mentioned, didn't pay much attention to the changelog and I use Nova so not sure about A-Z in the drawer.

I got it a few days ago, just said bug fixes and minor improvements. I didn't really notice anything different, but then again I've only had the phone for a few days.

Can you say which country you bought the phone from? 920I covers a lot of countries.

tryfound said:
Can you say which country you bought the phone from? 920I covers a lot of countries.
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I'm in the USA, phone came from Singapore tho

tryfound said:
Can you say which country you bought the phone from? 920I covers a lot of countries.
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Click to collapse
Bought mine from Breed on eBay...so not exactly sure where it came from initially.

dbdynsty25 said:
Bought mine from Breed on eBay...so not exactly sure where it came from initially.
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Click to collapse
I have the same device. It's CSC code is TTT meaning it is for Trinidad and Tobago.

I also got this update on my 920I got today.
BTW, I wonder how to get warranty service for these G920I in the US? Samsung USA won't honor the warranty, and I don't have any luck in finding an answer to this.

I'm interested in the warranty also as I bought mine from Breed. Seems like if you purchase this device from a reseller inside the US then Samsung should honor the warranty.

lonaysta said:
I also got this update on my 920I got today.
BTW, I wonder how to get warranty service for these G920I in the US? Samsung USA won't honor the warranty, and I don't have any luck in finding an answer to this.
Click to expand...
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I bought Squaretrade

mehdi_s82 said:
I bought Squaretrade
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Called squaretrade and they confirmed that they won't provide plans for non-US based models, such as this. So literally you wasted your money to them...
---------- Post added at 06:02 PM ---------- Previous post was at 05:59 PM ----------
bendotson said:
I'm interested in the warranty also as I bought mine from Breed. Seems like if you purchase this device from a reseller inside the US then Samsung should honor the warranty.
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Based on what I heard from Samsung, they will only provide warranty for those carrier-specific models..

lonaysta said:
Called squaretrade and they confirmed that they won't provide plans for non-US based models, such as this. So literally you wasted your money to them...
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Not sure what question your asked from Squaretrade, but based on this http://www.squaretrade.com/htm/pop/howItWorks_cellphone.html and the fact that I bought Squaretrade from the item's ebay page, it should be covered.

mehdi_s82 said:
Not sure what question your asked from Squaretrade, but based on this http://www.squaretrade.com/htm/pop/howItWorks_cellphone.html and the fact that I bought Squaretrade from the item's ebay page, it should be covered.
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I just made another call to squaretrade. This time another representative told me that the 2-year plan with accident protection can be purchased for eBay sold international version of the S6 as long as proper proof of purchase is submitted. That's something nice to hear from them.
I need to thank you for this. I wouldn't make this second call to squaretrade without your reply!

mehdi_s82 said:
I have the same device. It's CSC code is TTT meaning it is for Trinidad and Tobago.
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How would I see my CSC code?

eternalblu said:
How would I see my CSC code?
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Click to collapse
There's an app called Phone Info Samsung. You can see all the details there.

Deleted
Sent from my SM-G920I using Tapatalk

bloodrain954 said:
I'm in the USA, phone came from Singapore tho
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Did you get your phone from Tropical_Mobile on ebay?

jimmiekain said:
Did you get your phone from Tropical_Mobile on ebay?
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yes

T Mobile still sell the priv or not?

Was wondering if T Mobile stocks this or not? I am aware it got pulled last summer , but thought it got put back again, cant see it on their website, would the stores sell it?

Just to answer my own question, no they dont sell it anymore. Thought pehaps by the off chance they might have some inventory via customer services which they didnt.

T-Mobile/EE Rom
Hello mate, fellow Limey Bastard here! I've got a Priv and am trying to find the EE or possible T-Mobile firmware for it (It shipped from Amazon sim-free) so that I can use WiFi calling, the signal where I live is sh*t... Don't suppose you know where I can find?
Many thanks,
Jamie

Jamie5358 said:
Hello mate, fellow Limey Bastard here! I've got a Priv and am trying to find the EE or possible T-Mobile firmware for it (It shipped from Amazon sim-free) so that I can use WiFi calling, the signal where I live is sh*t... Don't suppose you know where I can find?
Many thanks,
Jamie
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Click to collapse
Hi Jamie,
But alas, I never ended buying one. Sorry couldnt help further

Limeybastard said:
Hi Jamie,
But alas, I never ended buying one. Sorry couldnt help further
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No worries, thanks for taking the time to respond. I'm getting a generic phone booster from China. What could possibly go wrong...

Jamie5358 said:
No worries, thanks for taking the time to respond. I'm getting a generic phone booster from China. What could possibly go wrong...
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Just mind the radio waves dont damage your golden jewels [emoji2]
Sent from my SM-T819Y using Tapatalk