Related
Hi all,
I got a Nexus 4 from Ebay. Cellphone is in flawless condition, it probably has less than a couple of months of use. Unfortunately, I am not able to pick up a signal in any way. I just get a constant "No Service" message, and occasionally it will jump to "Emergency Calls Only".
Testing menu says Signal Strenght is 0 dBm 99 asu, no neighboring cells and location is unknown.
I've tried changing the prefered network to WCDMA only (as suggested in other threads), also tried with the other available settings with no luck. Tried playing around with the Change Bands setting as well but it makes no difference
Tried with a few different sim cards as well but that didn't work either, just got signal momentarily and but it would go on and off.
Cellphone came with 4.2.2 and I upgraded to 4.3 as requested by the system. Same issue.
Tried basebands 48 and 84.
Tried CM 10.2.
Replaced SIM card with a brand new one.
Cellphone doesn't appear to be blacklisted either.
Not sure what to do next. I'll try to get in contact with the seller but I don't expect much from him or eBay. Maybe I can sell off the device very cheap for spare parts, or send it for repair somewhere? Leave it as a dev device (which would virtually indistinguishable from a N5 that I plan to get anyway), Anyone else has any other suggestions or ideas?
Try to install a factory stock image: http://forum.xda-developers.com/showthread.php?t=2010312
If you pay with PayPal you get buyer protection so you can try to get your money back.
Could be a hardware or antenna issue.
To me it seems like its been blocked for certain reasons. Either it was reported stolen or the person who sold it to you didn't pay his/her bill for which the carrier blocked it. In that case you can't do much about it.
I would contact the seller right away. If you get no response contact paypal and eBay.
Sent from my Nexus 4 using Tapatalk 4
This problem is occurring for a lot of Nexus 4 users, including me. Its some sort of pandemic. Here’s what you can do to atleast restore service to your phone : flash the factory 4.3 image to your phone, again. However, try flashing a radio that is 54 or older with it. Make sure you wipe the cache and flash all the partitions, system, boot, bootloader and the old radio. This will bring back service to your phone (did for me), however you will be left with no in call audio and your phone wont connect to the internet through the mobile network, only wifi. After doing this, you will see your baseband and IMEI in the phone.
You can use this as some sort of “test” to verify if your phone really isn’t stolen. What is the ultimate resolution to this problem ? I really don’t know yet. I’ve been breaking my head over this for the past 4 days now. Maybe I’m going to try out the unbrick method mentioned over here to see if that helps.
As an update I am getting intermittent signal in some areas, but it's really spotty and only lasts a little while : (
I'll be giving different basebands a try tomorrow but I don't think it'll help much. I'll also try the full factory flash posted above.
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
QuebecFanat1c said:
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
Click to expand...
Click to collapse
I'm talking to the seller, see if the phone is still under warranty. My other options would be to change the antenna myself (see if it works), or resell it at loss for spare parts, or wait to see what eBay says.
Just to give you guys some hope, that this is not just a problem faced by second hand phones - My phone is bought directly from the Play store - I contacted Google service a few days back and they asked me to return the phone for a replacement. Only problem is I have to ship this back to the US (where I purchased from), since they dont provide replacement service outside the country of purchase. I'm in India now.
I've tried absolutely everything myself. Flashed many many radios, 4.3, 4.2.2, I'm only able to get it to the point where there is network coverage, I can make and receive calls but there is no in call audio, nor is there any mobile internet connectivity (Only through wifi).
Something tells me this is a problem with the latest OTA update that caused this issue - I was completely stock and everything was working properly, when this problem appeared one fine day - It started with me not able to connect to the mobile internet network for a few days, and then one fine morning, BAM. No service. It was only after this that I started flashing and re-installing stuff on my phone, desperately trying everything to get the phone back to normal again.
I think the last OTA update somehow "bricked" the radio (dont know if something like this is possible, just a noob guess). My only hope is the 4.4 update has some fix for this, else I'm going to try the unbrick method mentioned on these forums to see if that works. Only then will I take the pain to send this back to the US.
What's the unbrick method you are planning to follow?
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
i have exactly the same problem
i have exactly the same problem. i bought my phone at US from Google play.
the phone worked fine for two month and then i got - No Service, and its swipe in a sec to emergency call only.
i try to replaced some sim cards, and factory reset with no success.
i also read a bug report that opened in Google : 58317
they told that there is a problem with the radio interface and radio driver at the 4.3 update, and they will fix it in 4.4 kitkat version.
i hope that 4.4 will fix this terrible problem, if not the phone is totally a door blocker..
Did anyone ever find a solution for this issue?
My friend has this problem with his Nexus 4.
I've searched A LOT and to this day (half a year later) haven't been able to find someone who reports this problem was solved.
I've also tried every suggestion I could find: flashed every stock image available, tried every combination of stock/custom ROM/recovery/radio, even tried the unbrick method mentioned above.
Nothing helps. I always get the same symptoms:
- Radios 54 and below - no in call audio.
- Radios 83 and above - Baseband unknown, IMEI / IMEI SV unknown, no cellular reception.
Also, RMA is not an option because the people at the store (a) don't know how to fix it and (b) claim the warranty doesn't cover this issue so they won't replace the device.
Any suggestions? I'm willing to try anything...
Maybe its a simple hardware failure like a loosely connected antenna? It doesn't really seem to be connected to any specific software setup
Something that happens to me rarely: when I'm in an area with very low/no reception sometimes the phone won't reconnect itself again and just stay on no reception until I reboot. Only happens like one or two times a month though.
Sent from my Nexus 4 using xda app-developers app
Thanks, but I really don't think it could be an antenna issue.
I can see how a malfunctioning antenna could cause cellular reception problems, but it shouldn't affect IMEI or Baseband version readings. Those things have nothing to do with the antenna.
Also, the fact that the symptoms change with different radio firmwares says there's a big chance this is a software issue after all.
I just can't figure out what the cause is and how to eliminate it.
Flash any full factory image. If the problem persists after you can be pretty sure it's hardware. No signal for most of the time and occasionally picking it up could be something as simple as the antenna being unplugged, which can sometimes happen after a drop, or a forgetful repair.
NoobNexus said:
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
Click to expand...
Click to collapse
Guys... mine is signalless too... any progress on this? :crying:
michalhainc said:
Guys... mine is signalless too... any progress on this? :crying:
Click to expand...
Click to collapse
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
sp99 said:
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
yup I am waiting for the ordered tools to break into it and look around...
michalhainc said:
yup I am waiting for the ordered tools to break into it and look around...
Click to expand...
Click to collapse
I've opened up lots of my old phones (not my nexus 4 yet) and its normally easy to find and change as it's separate from the motherboard and looks basically like a piece of plastic!
Sent from my Nexus 4 using Tapatalk
I have the same problem no connection but the phone recognize the sim and the number of the phone. I've tryed to return to stock using a factory firmware but I'm not able to fix the problem... (this morning is working fine and my phone never fell down or something like that)
If I open btw the case and try to remove and reinsert correctly the antenna the phone will recognize the signal?
Hey, my LG g2 had water damage but happily worked after two weeks in the rice, now the only thing that's not working, (the rest works perfectly fine, even the battery) is the sim card reader, because the phone keeps telling me service disabled, I've tried several working simcards but it just doesn't work. Is this a broken simreader or a software error, and if its a broken simreader, would it be possible for my local phone repair shop to fix that?
Thanks in advance!
Bump
Most likely it's a hardware erro due to an electrical short caused by the water. If it worked fine before, then it is. You can always flash to stock to be sure. But my guess is harware damage.
BUMB Still have this error, people help please!
newonmars said:
BUMB Still have this error, people help please!
Click to expand...
Click to collapse
BUMB
newonmars said:
BUMB
Click to expand...
Click to collapse
BUMBBBBB
Was it purchased private party or from a store. And which carrier
Sent from my LG-D851 using XDA Free mobile app
clninja said:
Was it purchased private party or from a store. And which carrier
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
It was purchased from a store, and it was simlock free. LG Gd8022b btw (d802)
newonmars said:
It was purchased from a store, and it was simlock free. LG Gd8022b btw (d802)
Click to expand...
Click to collapse
Ahh but i think the same as roobns
roobns said:
Most likely it's a hardware erro due to an electrical short caused by the water. If it worked fine before, then it is. You can always flash to stock to be sure. But my guess is harware damage.
Click to expand...
Click to collapse
I also think Its possible to replace the simcard reader in your local shop, just go by and ask it first.
wulsic said:
Ahh but i think the same as roobns
I also think Its possible to replace the simcard reader in your local shop, just go by and ask it first.
Click to expand...
Click to collapse
I did and they denied it because they said it might die because they could damage the printplate on the motherboard or something because of the water damage it had. other advise?
newonmars said:
I did and they denied it because they said it might die because they could damage the printplate on the motherboard or something because of the water damage it had. other advise?
Click to expand...
Click to collapse
Yeah I actually also wanted to type that about that theycould maybe damage it and water isnt the best helper with electronics but yeah, Maybe they could replace the whole part with the simcard reader?
wulsic said:
Yeah I actually also wanted to type that about that theycould maybe damage it and water isnt the best helper with electronics but yeah, Maybe they could replace the whole part with the simcard reader?
Click to expand...
Click to collapse
Is that even possible?
newonmars said:
Is that even possible?
Click to expand...
Click to collapse
Now you are saying it, I googled it and its sadly mounted on the motherboard if i am right :crying: so they probably gotta replace your whole motherboard but that also contains storage,imei etc so idk or its possible:crying:
bad news
newonmars said:
Hey, my LG g2 had water damage but happily worked after two weeks in the rice, now the only thing that's not working, (the rest works perfectly fine, even the battery) is the sim card reader, because the phone keeps telling me service disabled, I've tried several working simcards but it just doesn't work. Is this a broken simreader or a software error, and if its a broken simreader, would it be possible for my local phone repair shop to fix that?
Thanks in advance!
Click to expand...
Click to collapse
bad news! you have to change motherboard , the sim parts it-s not detach. Sorry for you....
Same here, dropped in sea and it's opened after 2 weeks but SIM not recognizing..
Hello everyone, my first post
My phone have similar malfunction but there was no water inside. The question is how your phone behaves? I mean that in my one every single function responsible for network is inactive (I cannot turn on data transmission whether chose preferred network mode). All those buttons are just inactive. I moved back to stock rom but same happens. How about yours?
e_silesian said:
Hello everyone, my first post
My phone have similar malfunction but there was no water inside. The question is how your phone behaves? I mean that in my one every single function responsible for network is inactive (I cannot turn on data transmission whether chose preferred network mode). All those buttons are just inactive. I moved back to stock rom but same happens. How about yours?
Click to expand...
Click to collapse
I have the same intermittent problem. I took my G2 to the LG technical assistance and the diagnostic was a problem in the motherboard that would cost the price of a new smartphone.
In the youtube i found a solution, but I dont have the skill and the tools to do it.
In case you want to try: watch?v=AcdvkrtaLW0
Thanks but I have found that way of trying to repair it already... Now I have noticed that my G2 is loosing IMEI number... (ther is null). During another going back to stock rom I have found it out. For a while it was working but it stopped after a reset. Now I am struggling with solution:
http://forum.xda-developers.com/showthread.php?t=2701861
but stucked at step 5. I have MTP connection but QPST does not see my device. I tried all connections modes, some ports appears but QPST functions does not work (I suppose it needs to be MTP connection). I have also tried to solve my "sted 5 problem" as it is done here:
https://youtu.be/y2lHFy7AciE?t=413
But still QPST does not see phone on that port.
My question is that IMEI problem is caused by software or hardware? Is that possible that hardware issue can make it happens? I ask becasue I will try to correct soldering pads on that chip as newonmars says but this is the very last thing that I want to try.
EDIT:
After all software tries it does not bring any result. At the end I tried to work with hotair as it is in dinizariel link and it works perfectly. Thanks!
Hi all!
I've bought a Nexus 6P in september 2016, worked fine in every part until yesterday: my phone stopped showing signal strenght and says "No service" in the upper left corner of the screen.
I was on a custom ROM (Pure Nexus) but:
- Restoring factory images didn't help
- Restoring the oldest Marshmallow factory image didn't help either
- Erasing cache didn't help
- Switching to 2G and 4G didn't help
- I did a network settings reset, nothing changed
- I've switched to a new SIM card, nothing happened (old SIM card worked well on other phones, like this new one)
- I've never touched EFS partition but my IMEI is still there, so i don't think it's a network problem
So... Any ideas?
Oh man... I was hoping it was just me. This has happened to me too within the past few days, twice.
After waiting a few minutes it came back. It *May* be they are doing tower work. That's what I'm hoping.
I am on Verizon Wireless on the 3.79 radio if that helps add info to the pile. What radio are you on?
bigblueshock said:
Oh man... I was hoping it was just me. This has happened to me too within the past few days, twice.
After waiting a few minutes it came back. It *May* be they are doing tower work. That's what I'm hoping.
I am on Verizon Wireless on the 3.79 radio if that helps add info to the pile. What radio are you on?
Click to expand...
Click to collapse
I'm on the same radio, latest radio in latest 7.1.1 release, january security patch, as i said before, installing the oldest Marshmallow release (so the first radio released by Google) didn't change anything!
My provider is Vodafone IT, I don't think they are doing some tower work, because everything works fine on other phones and the same SIM card in!
Good day,
Got same issue few days ago, after phone restarted due to installing January security patch. Phone was not rooted on stock firmware 7.1.1 with locked bootloader.
Cellular network don't work at all, if try to find network manually it return: Error while searching network.
In *#*#4636#*#* all switches in OFF position and cannot switch on. IMEI available.
Also when try to make a call(without network of course) it return: Turn off airplane mode to make a call. Of course it not turned on.
I try flash vendor, bootloader, baseband/radio(3.72, 3.78) previous stock firmware 6.0 and 7.0.
When flash cyanogenmod 14.1, SIM card was not detected.
Carrier Elisa (Estonia), bought in November.
Any ideas?
If you're not on Verizon, I would just switch back to 3.78 radio. Flash it manually. Don't see how that wont fix your issue
bigblueshock said:
If you're not on Verizon, I would just switch back to 3.78 radio. Flash it manually. Don't see how that wont fix your issue
Click to expand...
Click to collapse
Hi mate, a friend of mine have a Nexus 6P, we are on the same carrier and the same 3.79 radio, everything works fine on his phone!
So my problem is not radio realated!
Radio 3.79 is also good for other carriers over Verizon.
Hateware said:
Hi mate, a friend of mine have a Nexus 6P, we are on the same carrier and the same 3.79 radio, everything works fine on his phone!
So my problem is not radio realated!
Radio 3.79 is also good for other carriers over Verizon.
Click to expand...
Click to collapse
Hardware problem with Huawei. The gold contacts on your SIM card are not making contact as they should. Likely a problem with the SIM tray.
Eject SIM card and put some scotch (cello) tape over the card to hold it in the plastic tray. You may need two strips (I did.) Now reinsert the SIM tray. All should be well now with your cellular connection.
Added thickness of the tape holds the SIM contacts to the connectors inside the phone tighter when the tray is closed and the problem is solved.
I did this about three months ago when I started having this problem and have been fine since.
stander01976 said:
Hardware problem with Huawei. The gold contacts on your SIM card are not making contact as they should. Likely a problem with the SIM tray.
Eject SIM card and put some scotch (cello) tape over the card to hold it in the plastic tray. You may need two strips (I did.) Now reinsert the SIM tray. All should be well now with your cellular connection.
Added thickness of the tape holds the SIM contacts to the connectors inside the phone tighter when the tray is closed and the problem is solved.
I did this about three months ago when I started having this problem and have been fine since.
Click to expand...
Click to collapse
Thanks mate, i will try but my phone says "No service", not "No SIM card"!
Thanks anyway!
stander01976 said:
Hardware problem with Huawei. The gold contacts on your SIM card are not making contact as they should. Likely a problem with the SIM tray.
Eject SIM card and put some scotch (cello) tape over the card to hold it in the plastic tray. You may need two strips (I did.) Now reinsert the SIM tray. All should be well now with your cellular connection.
Added thickness of the tape holds the SIM contacts to the connectors inside the phone tighter when the tray is closed and the problem is solved.
I did this about three months ago when I started having this problem and have been fine since.
Click to expand...
Click to collapse
Also not work for me, thank for your reply.
After factory reset phone detect carrier language and also install APN of my sim carrier but no signal.
m03r said:
Also not work for me, thank for your reply.
After factory reset phone detect carrier language and also install APN of my sim carrier but no signal.
Click to expand...
Click to collapse
Hi mate, my Nexus 6P has exactly this behaviour at avery factory reset!
We are on the same boat!
Hateware said:
Hi mate, my Nexus 6P has exactly this behaviour at avery factory reset!
We are on the same boat!
Click to expand...
Click to collapse
Read this productforums.google.com/forum/#!topic/nexus/LLt6mlP_nto looks like hardware trouble. I cannot use warranty service at present, I'm at sea for 2 month
m03r said:
Read this productforums.google.com/forum/#!topic/nexus/LLt6mlP_nto looks like hardware trouble. I cannot use warranty service at present, I'm at sea for 2 month
Click to expand...
Click to collapse
Yeah, me too, I've bought my Nexus 6P trough eBay and was a private seller, it seems that private sellers are not required to provide a warranty...
Hateware said:
Yeah, me too, I've bought my Nexus 6P trough eBay and was a private seller, it seems that private sellers are not required to provide a warranty...
Click to expand...
Click to collapse
If you buy from EBay your only warranty option is Square Trade but if your phone was bad when you got it you can file a buyer protection claim
UP!
Noone else had this problem?
Hateware said:
UP!
Noone else had this problem?
Click to expand...
Click to collapse
It seemed like other people did report having the same problem and their solutions, if they had any. Maybe you should contact your carrier. They might see a problem on their end.
Hateware said:
UP! Noone else had this problem?
Click to expand...
Click to collapse
I know you tried an old SIM, but have you been up to Vodafone to get a new replacement SIM as the next step? In my experience they are happy to replace at no charge. If Vodafone IT's new SIM doesn't work, just try a 3 ITA or TIM.
had this issue ONCE, and flashing the proper vendor file again fixed it.
no idea how or why
v12xke said:
I know you tried an old SIM, but have you been up to Vodafone to get a new replacement SIM as the next step? In my experience they are happy to replace at no charge. If Vodafone IT's new SIM doesn't work, just try a 3 ITA or TIM.
Click to expand...
Click to collapse
I've already switched to a new SIM card, like I said in the first post!
Soulfly3 said:
had this issue ONCE, and flashing the proper vendor file again fixed it.
no idea how or why
Click to expand...
Click to collapse
Thanks but I've already re-flashed factory image, so vendor is built in the restore procedure!
So I had an interesting experience with the same thing. Was running a custom rom that is very close to stock and updated to the most recent security update. Shortly thereafter, my carrier connection would drop (didn't notice at first because if I was connected to WiFi, it would be hard to tell). Only a reboot of the phone would fix it, for often no more than an hour or 2. So I started by wiping the device. Then I went to a different custom rom. And then finally, I went back to stock using "flash-all.bat" from the factory image. But alas, the issue continued. The last thing I did, which seems to have resolved it so far (12+ hours without a disconnection), was to relock my bootloader. Just in case it helps someone else. Is it possible that the new radio + an unlocked bootloader is causing the issue?
locked and unlocked bootloader,
hard factory reset,
flash google factory image and erase all internal storage,
wiped dalvic/cache,
flash vendor image,
flash different radio and bootloaders,
but still no service and no data. i think it's hardware issue and i have no warranty
Hello, in August 2017 I bought a cell phone LG G6. The cell phone works fine and in August 2018 I got an update for Android 8 (Urao). About a week ago, the fingerprint sensor stopped working. Every time I put my finger there is a message that you can not use the sensor and try to re-activate the cell phone. I tried to activate and after all this option to set the fingerprint does not appear in the settings of the device. I tried to turn on and off and did not help. I did a test by checking the hardware of the cell phone in the smart doctor and with the fingerprint sensor written "No response, contact the service center" . I tried to wipe cache and hardware reset and other reset. What can be done to fix this? Thanks in advance
I'm trying to figure out if it's related, but my LG G6 H872 (T-Mobile US) has been having the same issue. I'm on the latest build, software version 20d, security patch level August 2018. I'm fairly certain the problem wasn't present before I got the update, but if it was, it definitely got worse. Once in a while the fingerprint options will reappear in my Lock & Security > Biometrics settings, but when it's not working "Face Recofnition" is the only option listed. I'm supposed to have a second year of warranty coverage on hardware failures direct from LG so I'm thinking of filing a claim, but I wanted to sniff around first to see if this is an issue affecting others. I'd hate to get a refurbished replacement handset just to find out this is a software issue affecting everyone.
I got the 20e / October security patch update earlier this week and it didn't seem to fix the problem, however, I've found that powering off the phone for a minute may re-enable the fingerprint reader. I've tried the power-off & restart option multiple times and it doesn't work. At the moment mine is working, and it's been working for about eight hours straight. We'll see if it flakes out again.
Flaked out again, but eventually got it to come back on. Between leaving it off for a while and thoroughly cleaning the sensor something is making it come online again, if only temporarily. I have a theory that it's something about the heat of charging that's causing the issue. I only use the stock LG charger it came with as well as a generic unbranded fast wireless charger. I definitely remember the fingerprint reader error message beginning to appear a few times having just removed it from the wireless charger.
Just in case anyone at all is following this saga, I've decided to send my phone in for service under LG's second year promise warranty program. They asked me to try a factory reset and that didn't help. Then they asked me to send in photos of the front and back of my phone before approving my claim and providing a prepaid shipping label.
This what I did.
Hold the power button until it vibrates and let go.
Do it until the fingerprint error disappears.
Had the same problem, fingerprint worked sometimes, sometimes not.
Mostly it stopped working when it got warm.
After Factory Reset, the option was completely gone in the settings menu.
So I sent it in for repair, today I got it back and now it works again
They replaced the battery cover/back cover and did an software update.
Hi, I'm having the same problem with my LG G6 (H870, V30a-EUR-XX).
I tend to think its link to overheating as proposed by Technosquiq. Do you use a cover on your phone that could have induced a heat build-up?
I either get an bad detection (which can be solved by recording multiple fingerprints for the same finger) or I get two different errors (either "fingerprint not available" or "contact technical support", or something similar: my phone is in French).
Delan_ said:
Hi, I'm having the same problem with my LG G6 (H870, V30a-EUR-XX).
I tend to think its link to overheating as proposed by Technosquiq. Do you use a cover on your phone that could have induced a heat build-up?
I either get an bad detection (which can be solved by recording multiple fingerprints for the same finger) or I get two different errors (either "fingerprint not available" or "contact technical support", or something similar: my phone is in French).
Click to expand...
Click to collapse
I sold my G6 for a V30 few weeks ago, but when I did have fingerprint problems, it's VERY simple to do.
Ebay = brand new fingerprint button and cable..
Heat gun or hair drier etc
easy - and i am useless at ANYTHING ...but i did it nooo problem.
https://www.ifixit.com/Guide/LG+G6+Rear+Glass+Replacement/92054
Matt
Its rare that i have an issue i cannot solve on my own, but this one has me stumped. last friday, i took the newest update on my OP6t 8/256 to 10.3.10 (unlocked, bought from OP directly). After the update, i lost cell service.and signal. i am bootloader unlocked, and eventually ended up using msm tool, which did not resolve my issues, despite wiping and relocking my device.
now, i am back on 10.3.10 and i only have some service when i am on wifi. i have cleared network settings and also manually added Tmob which errors out. i have tested the sim in my old Axon 7, and it works perfectly. also, the settings menu appears to show another update still, but it is not clickable. anyone have an idea? Thank you in advance for any help!
On that last screen where it shows your MAC address does your phone still have a IMEI ? (Don't post it, just it should have a number, yes or no?)
OhioYJ said:
On that last screen where it shows your MAC address does your phone still have a IMEI ? (Don't post it, just it should have a number, yes or no?)
Click to expand...
Click to collapse
It still has both of them. (Dual sim). I have an axon 7 that lost it's EFS partition, so of course that was one of the first things I looked at. Having had that happen before, that was one of the first things I backed up when I got my fajita in 2018.
well, even a new sim card did not fix whatever has gone awry....
update: i took it apart, and pulled the shield over the board. tapped around. put sim in, it didnt work. rebooted with the sim still in and it worked almost all day. set it down on my desk, network disappeared again. pressed on the back just below and to the left of the camera hump, and it came back. worked for 5 min before stopping again. picked up a op9. but i will attempt to fix it later down the road. im guessing either the antennae is loose (checked all coax to ensure they were seated) or one of the multitude of drops, albeit in a good case, broke something beyond repair.
Update: after ordering a new sim reader and evaluating the phone some more, I realized the signal antennae was on the verge of breaking. Moving it with a nylon spudger finished the job.
Update 2, replaced snapped off gray coaxial and still had no network. Realized the other coaxial connector had popped loose and felt like it was seating, but it waant. So issue resolved not at all the software. It was the other coaxial connector. It felt like it was seating, but was not. Fixed and working well now. Woot. Thank you anyone who helped!!