Galaxy S7 Headphones Don't Work After Update to 7.0 - Verizon Samsung Galaxy S7 Questions & Answers

The headphone jack doesn't function like it used to. The sound that comes out is distorted and the vocals are unheard. I don't know what's wrong. The only way I can hear vocals is if I go in accessibility, hearing, and go and change the sound to the left.

Sounds like either your headphone jack is broken, or possibly your headphones themselves? Try using some compressed air to blow out the headphone jack possibly. I upgraded to Nougat months ago and haven't had an issue.
Have you tried different pairs of headphones to make sure it's not the headphones? If it's not the headphones, cleaning out the headphone jack doesn't work, then factory reset and see if that fixes it.

Related

Headphone volume imbalance?

It's quite possible that the default headphones that came with my vibrant are defective, but I noticed that one earbud is substantially louder than the other.
In particular, the earbud that has the mic inline on it is the one that is louder. I'd say it's maybe 30% louder than the other earbud. I ever tried swapping them in my ears to rule out if I might be going partially deaf in one ear
Does anyone else have this issue?
yea I got my vibrant about 3 days ago, and I have noticed the same thing. I may call customer care or go up to the store to get it looked at or exchanged.
I noticed that too, those headphones sucked anyway for listening to any music/movies. I cut off the one side without the mic and now use it for a wired handsfree device for when i'm driving.
PS - My other headphones work great so at least it's just the headphones.

Bad sound via 3.5 mm Jack!!

Hi, I have been using Galaxy S2 for two months now. What bugs me is I cant use any other headphones with Galaxy S2.
When I connect other headphone or even my creative 2.1 speaker there is a major loss id sound volume and fidelity. its like a few bands have been wiped clean, some times vocals are prominent and other times the music or both are diminished.
I noticed that the galaxy 2 headphone has a visually different connector (splits position) than most of the 3.5mm pins. Is that the reason for poor output to my speakers and other headphone.
Is there any converter pin I can buy to fix this?
I use four standard non Samsung headphones with no problems .
You pushing the connector in.
jje
If your phone is in a gel skin or a case maybe the connector for the other headphones doesn't fit correctly and can't be pushed all the way down? When I plug my SGS2 into my car I have to remove it from the case because I can't push the 3.5mm jack in all the way.
If you've checked that already, or aren't using a case, the only other thing I can think of is the jack is faulty or there is dust in it. Try blowing in it or rapidly inserting and removing the headphone jack a few times? I use skullcandy earbuds and connect it to my car stereo and there is no issue for me.
^ Yeah. What he said.
You need to dare and push the 3.5 mm connector further in. Don't worry its not going to break.

Galaxy s7 Edge Major problem with headphone jack & Bluetooth

So i just got my phone on march4 and i found out 2 major problems on my s7 edge i did a research and seems to be im not the only one with this issue.
1- Bluetooth doesnt work with any wireless speaker i can connect the phone to the speaker but the music come from the phone speaker.
2- the headphone jack make static and horrible noise when you use a aux cable (for example i use my phone on my car with a aux cable and this static breaking noise is problem) now seems to be that the cord doesnt go all the way in into the headphone jack which is a huge concern to me.
3- when you are trying to listen music or audio trough the 2 option above the volume rocker only change the Ringtone volume not the Music/audio volume another big problem.
4- the stock music player is gone
A last i call samsung regardless the problem and they told me they will escalate the situation and they told to go to my carrier to order a replacement if i want to. so people remember you only have 15 days to return or get a replacement if you have the same problem.
All audio related - Sounds handset specific? Good luck on the replacement
Sent from my Nexus 6P using Tapatalk
Has to be defective unit
Sent from my SM-N920W8 using Tapatalk
1- i am using it in my car as bt speaker listening to pandora no prob
2- using jack for speakers at work all night pandora no static (change ur aux maybe?)
3- perfectly working for me
4- i dont see it too lol i see google play music and milk music thats it
I can't believe that these issues could be in all S7! In my opinion, it sounds like it's a faulty handset
We ordered two S7's and we are having the same noise issues with headphones. It makes a horrible noise but only when we are in the house. If you go outside, the noise stops. We have tried various things like disconnecting the wifi and nothing works. The headphones worked fine with the S5
1 is an easy fix simply user error, swipe down on the top of the screen and you should be able to select an "Audio Path/Audio Output" and from there select your speakers or headset. As for the static interference, it's hard to say what the source is from but it only occurs (at least for me) in high volume settings. Either get a shielded aux cable or use a portable amp, which is what I've been doing. If you do return it, keep us updated, I'm curious if if the static is "normal" or a defect.
Samsung's music app can be downloaded from "Galaxy Apps"
My husband and I got an s7 edge as well and we hear the same static noise when it's plugged into the aux cable. I've been thinking about taking it to my att store to see if they can help.
Static noise fix!!!
First you want to open up settings and go into sound and vibrations then you want to scroll down to swap sound quality and effects when you have an aux cable plugged in go ahead and switch the HQ upscaler from off to on and that is your solution to fixing static noises with the galaxy s7 and the galaxy S 7 edge. Everyone's welcome
I'm having the static issue as well. As soon as I touch the headphone jack (on the cord) the static is noticeable. The volume also changes.. Tried 3 different headphones, all the same.
Does this happen to anyone else?
Static issue is gone. However using the audio cable plugged into the auxiliary port in my car the audio sounds as if I'm listening through the speaker on the bottom of the phone but it's coming through the car speakers. I've tried every different setting in sounds and equalizer setting and nothing works. Looks like I may be sending 4 phones back and going with the G5
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Stock music player is not gone. Its in sam market. Taken away to make the software as bloatwarefree as possible. Blutooth through car speaker also works fine here.
Sent from my SM-G935F using XDA Free mobile app
Just curious if anyone has tried to use an auxiliary cable and plug it into the auxiliary port on their car stereo? How is your audio coming through?
IVIatthew said:
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Click to expand...
Click to collapse
Mine is having exactly the same issues as yours! The only way to avoid such noise is to use the BLUETOOTH speakers/headphones. What can we do now? Ask samsung to give us a new s7edge to try? Is S7e all like this?
I have a lot of static through car speakers with auxiliary cord
I've now tested 4 different headphones, 3 of them give static at the lightest touch to the headphone jack, 1 works perfectly fine.
I've never had this issue with any phone before and I have no idea what's causing it. UHQ setting doesn't make any difference.. Is it the IP68 rubber inside that's causing it?
I haven't got any of these audio issues, but allow me to list the devices I use:
BT to Mazda 6. No issues.
BT to Sony SBH-80 headphones. No issues.
BT to LG 'sound base' LAP250H. No issues.
Wired to Sennheiser sports headphones. No issues.
What I would say with aux cables, is that the quality of the cable can be the problem. If you've bought a very cheap cable off eBay then you might want to try a better quality cable - see if you're lucky enough to test one from an audio shop but DON'T let them talk you into buying some stupid £20/$20 3.5mm jack.
For bluetooth the phone will need to recognise the device as being able to play audio. There's two bluetooth outputs detected by my Mazda; I can either have the car take audio only, phone only or audio+phone. Now obviously a bluetooth speaker should default to taking audio, but I wonder if the speaker itself is at fault?
jr64007 said:
I have a lot of static through car speakers with auxiliary cord
Click to expand...
Click to collapse
I've tried both of our Galaxy S7 Edge and S7's and different types of audio cables and with every one of them there is a problem with poor volume level where I can max the volume on both the car stereo and the phone and there's no bass. I've even taken them to Best buy and tried them on aftermarket radios and produce the same results. The samsung rep gave me the 800 number to Samsung.
I want to know if it's a hardware or software issue.

Headphone jack only outputs right audio

Hi guys
After a year and a half of use I finally have an issue with my nexus 6p.
The headphone jack seems to be only outputing right audio. The mic works, volume control works. I did try cleaning the audio port, managed to extract some pocket lint. It looks all clean, but no left audio no matter which headphones I tried.
Now I am not sure if this happened after the latest security update or if this is a software issue. All phone audio only plays right audio.
I don't normally use the 3.5mm jack that much. Any ideas?
Everything is stock.
Thanks.
Nobody had this issue ? No possible causes? No possible solutions?

headphone jack ????

and am having problems with the earpiece speaker and or headphone jack.
Alot of the time I have no sound in call from earpiece speaker and need to use handsfree speaker to hear voice.
If I push a headphone plug in and out quickly alot the sound will come back to earpiece speaker.
I thought it might be the headphone jack but it seems to happen after using bluetooth tto listen to music as well as after using headphones.
Sometimes the sound will be very low from earpiece then become normal all of a sudden.
Running latest stock and bootloader unlocked and rooted.
Is there a wired headphone icon on status bar? My ze552kl asumed it was plugged in even though it's been pulled out. Try using a good cottonbud, apply few drops of alcohol to clean up the contact, it'll work almost instantly. Good luck.

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