Headphone jack only outputs right audio - Nexus 6P Q&A, Help & Troubleshooting

Hi guys
After a year and a half of use I finally have an issue with my nexus 6p.
The headphone jack seems to be only outputing right audio. The mic works, volume control works. I did try cleaning the audio port, managed to extract some pocket lint. It looks all clean, but no left audio no matter which headphones I tried.
Now I am not sure if this happened after the latest security update or if this is a software issue. All phone audio only plays right audio.
I don't normally use the 3.5mm jack that much. Any ideas?
Everything is stock.
Thanks.

Nobody had this issue ? No possible causes? No possible solutions?

Related

Very Strange Audio Output problem on the 2.5mm Jack

Hi,
I've noticed an audio output distortion of some frequencies when listening to music, in the sound coming out of the 2.5mm jack.
When the speakers on the device is used, there is no problem.
When I plug the headphone, there is sound output, I hear the music, but some frequencies are lowered so much that I can't hear the singers voice. When I unplug, the speakers work fine and I can hear the singer again.
In additon that, most of the background instruments can be heard as well as the backvocals, if they are female.
It's like the sound is being processed (like an equalizer) when I plug the headphone, some frequencies are lowered, given some echo, reverb etc.
I don't understand how this is possible. I am thinking of a hardware contact problem, but it's hard to believe if this is a hw problem.
I've tried two firmwares (2.16.x, 2.25.11.1) and made hard reset also. No result.
Any ideas?
Note: I can try to actually record the sound tonight if anyone wants to hear.
Best regards,
Fast
maybe try a different headset first?....could be a short in the cable, because what you are describing is a phasing issue with the headset speakers......
Thanks for the response Kiru,
Just tried a different headset plugging it into my HAMA 2.5 --> 3.5 adapter. same result.
I will try the original headphone came with the Wizard. If the source of the problem is the HAMA adaptor, this should resolve it. (i hope it is)
Could you please elaborate on the "phasing issue" ?
fastguy said:
Could you please elaborate on the "phasing issue" ?
Click to expand...
Click to collapse
Hmm....how can I explain.....Let's start with the speaker itself. A speaker has two terminals on it, one postive and one negative. What we want is to have the positve from the source (ie. Amplifier) to the positive terminal of the speaker, and the same for the negative. Since there is a pair of speakers, we want them to be hooked-up correctly. If hook-up correctly then the speakers are in phase with each other, and this is called constructive interference, hence in phase. When ONLY ONE of the speakers is hooked-up backwards, we call this destructive interference, hence being out of phase. Being out of phase causes frequencies to cancel or sound muffled. Hope you kind of get what I mean, but I highly doubt that this is the problem with headphones because heaphones nowadays rarely get manufactured with this problem. This is just the electrical part of phasing. Also, you can have one speaker, and it could sound out of phase because of the distance it is firing from walls or the shape of the room due to the reflections of sound, this is called acustical phasing.
A short in the cable, meaning the positve and negative wire are somewhat touching, can cause a similar effect, and I suspect that this is problem for you. As you now state that you are using an 2.5 to 3.5 adaptor, I would agree with you that most likey you have a faulty adaptor.
Hope this helps! and keep me posted!
Hi again,
Thanks again for the explanation Kiru, I know a bit of electronics so I got the problem.
However, I'm now home and tried to original headset, no result. The same problem is existing.
This makes me believe that I've broken something inside the Wizard which shortcircuits something. I'm very dissapointed.
Maybe the only way is now to buy a stereo bluetooth headset...
Thanks for your help
Any reason that you can't return to orange for repair/replacement?
PROBLEM SOLVED
I got this unit from priceminister second hand. It's origin is not France, I don't have a purchase receipt neither.
By the way, I solved the problem. I disassambled the unit using the info given in one of the posts in the forum. I played a little with the contacts, there was oxidation in the outer solders, i cleared them up etc, it 's working at the moment.
I'll post some pictures afterwards.
and I hope i will be able to reassamble it, I already have a piece of thing which I don't know where to put
I got the same problem. Was working fine for 2 months then all of a sudden the headphone plug is all messed up. Volume is all distorted I can sometimes hear a song but quality is no where near the original. Usually everything sounds echoed. I think something is wrong with the plug
I've had the same problem. The headphone jack on the Wizard is crap. If you have your Wizard in your pocket with an adapter, as you move, the adapter pries back and forth on the jack. This breaks the cheap jack.
If you want to listen to your Wizard as an music player, you should invest in a nice set of bluetooth headphones and only plug the jack in when the wizard won't be moved around a lot, like a home or car stereo.
I recommend Nextlink Spider headphones. They double as a headset and you can navigate through your library with the button on them.
MUSIC Speed
I got the same problem here. The SE stereo btooth headset isnt yet in our place.
Anyway, i experienced this one with ROM2.16 Imate. The sound speed or music speed seems to being played faster than normal. But when i tried to plug the 2.3-3.5 adopter and quickly pull it out, the sound is played in normal speed then. strange.....
are you all sure that the wizard has a stereo output ? I thought it was mono.
Anyway you can get earpieces and headphones with a 2.5mm jack so you don't need a 2.5-3.5mm adapter.
Maybe the contacts on your jack are not connecting properly with the internal contacts of your adaptor

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I just opened my new Nexus 7 earlier today, and haven't modified it in any way. For some reason, while I am watching a movie, I try to plug in my headphones, and the audio continues to play through the speakers. Anyone else have this issue or a possible solution?
Noticed that too, in any video player. Really wierd and is a real problem.
Sent from my PG86100 using Tapatalk
My headphone port is defective :-( I have to wiggle the headphone jack to get it to work and if I move it in any way it stops working.
From my long awaited and totally worth it EVO LTE!
Similar issue appeared today when I plugged my headphones into the port. i have to hold the cable a specific way for SOME of the audio to come through the headset. i've tried a few pairs of headphones too.
fml

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No headphone detection, static sound on left side

Recently I was trying something with 3.5mm cable and that was big mistake :crying:
I plugged 3.5mm cable from my phone to faulty hi-fi system (didnt know). There was probably electro shock and now my 3.5mm jack won't recognize headphones.
Also there is static sound on my left speaker of headphones when I plug my headphones (I tried other headphones).
Replaced 3.5mm jack on my phone but problem still remains.
Music normaly plays through speakers of my phone or bluetooth. Means that audio chip is fine, I think.
Anybody knows what I can do except going to repairman? I dont have warranty & guarantee.
Thanks

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