My stock charger discharges the phone - LG G6 Questions and Answers

Hello,
I just got my lg g6 and when i charge up the phone with the stock charger i encounter an issue.
The phone recognize the quick charge and all but instead of charging up the battery lose percentages and never really charge up.
The cable is correctly inserted both to the charger and to the phone, if i use a non quick charge charger everything works fine so the cable shouldn't be the issue.
In addition, the phone from time to time behaves like the charging disconnects and reconnects. The screen turns on and i see the message "charging" which immediately turn to "quick charging" like if i just inserted the cable, but the battery keeps being drained or just stays at the same %.
I also noticed a very strange battery graph. i'd post a picture but i can't upload images or put links at the moment.
in the time period that it was charging with the stock charger the graph presents a series of blank colums that interrupts the graph and the segmented line is trending downward.
I thought that maybe could be a faulty charger, but i tried it on other phones ( htc one and a lg g3 non qc capable) and it charges them totally fine. So now i really have no idea what could be wrong.
I have stock firmware, no root and locked bootloader.
Any ideas?

Download ampere from play store and see if it really charge
Inviato dal mio LG-H870 utilizzando Tapatalk

I already checked and it shows as charging.
The speed is turbo as well.
Ampere shows a charging value goes from 40mA to peaks of 1200-1300mA (very rare and immediately drop afterward)
I just tested and did a 30 minute charge session, it started at 54% and finished at 53%...
Monday arrives a new quick charge 3.0 charger. If that works i guess i'll blame the stock charger. Otherwise i could think of replacing the phone...

Most of the time this is due to the USB type C connector (both ends) getting dirty/dusty. I just dusted it out with compressed air and it worked fine again. A friend with a Aalaxy A5 (2017) also had this exact problem. Give that a shot and let us know.

I had a spare can of compressed air. Dusted both the usb-c on the cable and the phone and the standard usb male and female on the cable and charger. Waited for any condensation to go away, plugged it in and charged for another 10 minutes but still nothing.
The phone and charger are 4 days old and i bought them from amazon so no egdy e bay sellers. I find it hard i could be something like dust or anything. Anyway now all connectors are squeaky clean but the problem persists.
Frequent disconnections ( i get the bottom text "current connected" even if the cable is still in ) and the battery refuses to go up even 1%.
The strangest thing is that on normal charge with my old g3 it works fine, could it be that quick charge and normal charge are on different circuits? Maybe just the QC one is faulty.
Or even some component manages it with the standard 5v current but when it ramps up to 9 with the QC it gives up.
Sadly i know too little of this stuff to actually come up with a plausible explanation

I would return it as doa.

Ughh i'm gonna wait tomorrow and test with another charger.
I would really hate having to set the whole phone up again from scratch...

If by any chance you have to replace the G6, make a backup with LG Back up on you SD card. When you get the new phone you restore the backup and you 95% done.
Sent from my LG-H870 using Tapatalk

The charger arrived and everything works now.
I was just unlucky thay i got a faulty stock charger.
Might do some test with the cable as well just to check if it works properly.
Thank you for all the replies!

Related

Charging issues?

Recently my OP2 doesn't seem to charge properly. Meaning...with the USB cord connected to the base it charges for a min then stops. The light stays on as if it's charging but it's not. I have to unplug it and plus it back in and it's fine for a few min then it stops and I have to do it again. This just started happening. I haven't dropped it or anything. The charge port is fine. Anybody else have this problem or HAD this problem...any info would help...
I have this exact same problem with my less than a week old OPT. I think its the charging cable gone bad. Using Ampere to check the charging current, I find that it never goes over 200ma and after about a minute (or lesser) disconnects because the software cuts it off when the current is too low. For now, charging with the phone turned off works, since no software to cut off the charger, but I do not know if this is bad for the battery. I am trying to find another Type C cable now, see if I can confirm this. Will post back if I do.
UPDATE: Was the cable. Friend's xiaomi cable worked perfectly and charged my phone back to 100% while I had dinner. Amazon is giving me a free replacement, so not complaing too much ...

[Problem] Battery lost quick charge capacity ?

Last night I put to charge my XT1563 with its motorola charger it dispolayed the message Turbo Charging as always. This morning phone was dead, no signs of charging or recharging whatsoever. After a while of having it connected to a "normal" charger it started again to charge, but hooking it up with turbo charger does nothing, I mean it simply ignores the fact that there is a cable hooked up. I have also noted that my computer no longer sees the phone, whereas before it always detected it and asked what to do with it.
Anybody has had the same problem? My guess is that the battery needs replacing as when I use my motorola charger on my wife phone it pops again the message "turbo charging"...
Any help is appreciated.
Raul
zzappe said:
Last night I put to charge my XT1563 with its motorola charger it dispolayed the message Turbo Charging as always. This morning phone was dead, no signs of charging or recharging whatsoever. After a while of having it connected to a "normal" charger it started again to charge, but hooking it up with turbo charger does nothing, I mean it simply ignores the fact that there is a cable hooked up. I have also noted that my computer no longer sees the phone, whereas before it always detected it and asked what to do with it.
Anybody has had the same problem? My guess is that the battery needs replacing as when I use my motorola charger on my wife phone it pops again the message "turbo charging"...
Any help is appreciated.
Raul
Click to expand...
Click to collapse
Switch your phone off at night and check your battery level the next morning. If the battery can keep his charge no replacement is needed and a factory reset could do the trick.
It does keep the battery level and already did 2 FR - still no turbo charge ,not recognized by PC.
Looking around for FL40 for a battery replacement but cant find one available .....
Personally, I think that a battery that doesn't charge on a certain charger, but can hold a charge once it is charged is not the principal suspect. Check the connector, the cable, the software, etc before replacing the battery.
-Justin

Slow charging

Hi,
My moto x pure started charging really slow out of nowhere
Yesterday when i connected it to the turbo charger the message (turbo power connected) didnt showed up so i thought it had something to do with the cable, i changed it to another but the message still wasnt showing. I also tried with my power bank with turbo charger and it wont show up either.
I can live without the turbo charger, but not with how slow it is charging, in the Ampere app it show that is charging at 400 ma.
Is there something i can do? I already wiped the cache and depleted the battery but the problem is still there. At home i will do a factory reset, but i dont have a lot of faith in it.
Also i havent rooted or unlocked the bootloader, it has android 6.0
The end on your turbo charger cord is worn out most likely.
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
Patopa said:
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
Click to expand...
Click to collapse
The possibilities are pretty limited... list them in order of difficulty to test:
USB Cord
Turbocharger AC adapter
USB port in phone
Battery
Honestly, I would lean towards 1 or 2, the turbo charger that comes with these devices has been known to be of... umm... less than exceptional quality. Otherwise, it is not unheard of for the USB port in the phone to go bad, and the battery is likely pushing 2 years old.
Patopa said:
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
Click to expand...
Click to collapse
Moto Turbo Chargers are low quality, mine stopped working 2 months in. So I got a 3rd party quick charger. No problems since.
i have battery charging issues as well!!
Shows as USB charger Turbo charger not working even don't show as AC mode! Basically just don't charge only with PC and USB cable! It's original turbocharger and USB connector is fine because it's working fine with PC!
I already have done 3 factory reset from menu and from recovery menu but no success sadly it's very odd issue! Basically every wall charger appear like "USB Charger" no AC or Turbocharger! But connector is fine because it's working fine with PC!
Nothing appears! Only shows charging next to clock but only about 20-30 second After that doesn't show any charging! But very slowly charging 6-7 hours to full.Maybe it's just a coincidence but 2 days after 7.0 update this issue started! I think that connector is fine because with PC it's working fine and transfer files or charging fine
Same happening here just 2 days ago, anyone find a solution?
I had this same problem from today. Today morning turbocharged by my friend's Moto turbocharger. Today evening I use my 2different turbocharger it's not charge quick and very slow charging...
Same here..stock, never unlocked. On latest updates. XT1575 A0.52
Accubattery shows its getting 247mA from a Samsiung Adaptive charger (which always showed up before as a turbo charger, and does fast charge samsung phones.)

Slow charge with original charger

Hello,
i'm new here and i'd be glad if someone can help me. So i got my phone a month ago and i noticed that while its charging (with the original charger) and while using it in the same time it almost does not charge at all, still when it's not used it does actually fast charge. As a previous samsung user, i never had this issue with samsung phones (they always fast charged even on heavy use).
That's one problem, the second one is scrolling isn't smooth. Yet my internet speed is 1GB at home although i don't see it related, overall scrolling let's say for example Facebook, snapchat, browser, it gets slow at few times and it ain't smooth like i expected it to be.
My device isn't even rooted so i haven't messed with it anyhow, running usual diagnostics and clearing apps regularly, downloaded just few social media apps so no heavy games on the phone but still i can't figure out if it's just my phone or is it the lg g6 like that.
thank you
1st i wanted to mention maybe the problem is your outlet in house but, yes G6 is charging slower when you use it on your charger.. And when it comes to fast charging to mine it tooks 1h and 40min from 0-100% bit slower than competiton models, but again fast enough.
When it comes on smoothness i am on V10T EU update and the phone has no laggs at all. It did had on past versions. But with this V10T i hadn't had any smoothness issue.. It really is great, and for playing with the phone while charging i wouldn't recommend that. It can really take effect on your battery.
Powered by LG G6
The scrolling lag sounds like there might be something making the phone work hard. Heavy usage would also make it charge more slowly than expected, because some of that power is going to operate the phone rather than into the battery. BUT I don't think it would prevent the "fast charging" text on the display.
It is remarkable how badly-behaved apps can be - I'd remove/disable your apps one at a time and see if one of them is responsible.
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
KingFatty said:
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
Click to expand...
Click to collapse
Yup, that's true. BUT I have s7 and g6 and both are slowly charging when I'm using them, phone would get too hot if it would fast charge while using it
I appreciate all your replies guys. Thank you.
Although i noted i dont have any heavy apps or heavy usage, the scrolling lag seems like a lag to me because i got used to faster phones before. Or maybe it is the original cable i need to change as you guys said. Anyway thanks again
I also encountered slow charging problems, but it seemed to be the cable, in some position it worked and in some it did not. I've bought an one plus dash cable for about 10 $, red one, and no problems since then. The cable is more thicker and robust, I highly recommend it.
Hi, I've got this problem: sometimes when I plug my G6 to the charger, a popup message comes out saying:
Charging slowly
Try the following if charging is slow:
- make sure to completely remove any water or debris from the USB ports.
- reconnect both ends of the cable.
- use the charger and cable that came with the phone.
Sometimes, instead, the phone starts charging normally with fast charging. If that popup comes out and I try to unplug and plug USB cable a couple of times, the phone starts charging again with fast charge.
Sometimes, when the phone is already charging with fast charge, suddenly the phone stops charging for a couple of seconds and starts again (I notice it because of the popup sound that comes if you plug the phone to USB)
I even tried to clean USB port, swapped the original USB cable with Anker cable but still using the original LG charger.
Of course there is no water in the port, otherwise a moist detector message would appear.
Has anyone experienced this problem? Can I solve buying a new charger? I'm afraid USB port might be broken
alfred888 said:
Hi, I've got this problem: sometimes when I plug my G6 to the charger, a popup message comes out saying:
Charging slowly
Try the following if charging is slow:
- make sure to completely remove any water or debris from the USB ports.
- reconnect both ends of the cable.
- use the charger and cable that came with the phone.
Sometimes, instead, the phone starts charging normally with fast charging. If that popup comes out and I try to unplug and plug USB cable a couple of times, the phone starts charging again with fast charge.
Sometimes, when the phone is already charging with fast charge, suddenly the phone stops charging for a couple of seconds and starts again (I notice it because of the popup sound that comes if you plug the phone to USB)
I even tried to clean USB port, swapped the original USB cable with Anker cable but still using the original LG charger.
Of course there is no water in the port, otherwise a moist detector message would appear.
Has anyone experienced this problem? Can I solve buying a new charger? I'm afraid USB port might be broken
Click to expand...
Click to collapse
When was the last time you factory reset your device
lg3FTW said:
When was the last time you factory reset your device
Click to expand...
Click to collapse
I did it recently after I upgraded to Oreo but this was happening even before I did reset the phone.
KingFatty said:
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
Click to expand...
Click to collapse
Yeah i found that funny that LG lied and tried to get by on using the chargers from the failed lg G5 shipped with the G6. They only support 2.0 charging so just use the cord and use another 3.0 block or get a portable 3.0 power pack. They are 20 bucks on amazon. Good ones too.
https://www.amazon.com/Charge-Anker...1528444548&sr=8-3&keywords=anker+powerport++1
can this be a good charger?
I bought an used G6 without charger but I have a Pixel charger model GL0102 and when I plug the phone I cant see the fast charging notification on the screen. It only say charging.

Charging slowly message

So I have a strange problem. A few days ago I discovered the phone was charging so slowly and on the lock screen a text appeared: "Charging slowly". It's equivalent to USB charging with a PC or notebook. However I use wall charger the same as before, from October 2017. Ok, I thought the charger has some failures, tried an other one. Same.. "Charging slowly" (I used this second charger before and it worked well..) Then I changed the cable. Same message (I also used this cable so 100% it's not defective).
I tried 3 roms. Refleashed the stock, RR and AEx. Tried different kernels: void, mint, franco. Nothing has changed.
May it be a hardware-related issue?
Thank you
Hi did you managed to find a fix?
I am having the same issue - lock screen a text appeared: "Charging slowly". Switched few cables still having same problem. I am convinced is not cable or charger issue.
Your wall charger is most likely the problem, even official can fail, you need a powerful aftermarket to test, it could be the cable but most likely the charger no providing enough power.
No A1 but android, see here: https://android.stackexchange.com/q...d-phone-charging-slowly-how-to-make-it-faster
I use either samsungs ep-ta20ewe or lg's mcs- h04er charging between 1600-2000 mA in accubattery pro.
I've switched few cables and 2A chargers. All getting the same "Charging slowly message"
The reason why most of you are charging so slow is because most likely, your phones are warm
As soon as the battery reaches 38°c, charging begins to slow down and will continue to be slow unless you cool the phone down
The battery temp is ok. 34°C
Solution: USB module replacement
I got back my A1 about two weeks ago. The service replaced the USB module at the bottom of the phone and now it works. I used a Tronsmart QC2 charger before. Since it's been repaired I use the stock charger. I was a bit curious and tried a few days ago with the Tronsmart. Same message: "charging slowly".
I think my Tronsmart charger is deffective and now I avoid using it..
Sum up, the repair shop diagnosed the problem. The phone became deffective but they are not sure why. The USB module replace turned it good again but with the Tronsmart charger it still doesn't work. I have to use the stock charger.
(also works with other chargers from my old Samsung phones). Interesting.
(they changed the USB module under warranty, but otherwise it costs in Hungary 10 000 HUF (~31 EUR, ~36 USD).
(refer to my thread opening post, before the USB replacement, the charging with the stock one was as slow as with other chargers, ~200mah, after replacement it's ~1800mah again)
I replaced the A1 USB C module and this fixed the problem
airyshaggy said:
I replaced the A1 USB C module and this fixed the problem
Click to expand...
Click to collapse
The same solution as in my case. Nice to hear it fixed this annoying issue.
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
inaitsil said:
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
Click to expand...
Click to collapse
Install Ampere from the Play store and check the speed. It should be ~1400mha.
Having the same issue but i found a tricky solution
I am currently running dotOS and earlier I was on Pixel Experience...on the lock screen i used to get this message along with the current and the voltage readings (mA and V) so all I did was I tried to remove and put the cable back in the phone and everytime the values changed a bit....doing this 3-4 times gave me the reading around (1700-2000) mA and 3(.9-4.1)V and the message said charging...and sometimes it said charging rapidly....and if it didn't work out then I flipped the cable( like I was putting the USB in the wrong direction).....WORKS EVERY TIME

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