Going back to stock: no Wi-Fi - X Style (Pure) Q&A, Help & Troubleshooting

Hi everybody.
I'm very upset with my Moto X Style (XT1572, retail EU, bought in Italy though I live in South America).
Some days ago I received Android 7.0 OTA. Everything was fine until I had some problems with file management, which I had some months ago. So, I did a factory reset. Nothing improved, though I tried many times, so today I tried to flash a factory image of 6.0.1 using this image:
XT1572_CLARK_RETEU_6.0.1_MPHS24.107-58-5
I did it multiple times, with different guides, because everytime I turn on the phone (no problem with that) to set it up, I can't detect any Wi-Fi access. If I skip the initial set up and go to Configuration/Wi-Fi, if i turn it on it automatically turns off after one or two seconds, never listing any access.
Most guides I followed where amost identical, maybe changing one or two fastboot cmd lines. What I can tell you is that with "fastboot flash partition gpt.bin" I get a failure, which I've been told happens because I want to flash an older system number. I get the same failure when doing "fastboot flash modem NON-HLOS.bin".
I really need to make it work, guys. The help I'm asking for is for:
1) Which image should I go for? I repeat, my last official system was 7.0, after unlocking went for a 6.0.1.
2) Idiot-proof fastboot cmd line in order (maybe I'm doing it wrong).
3) If you can tell me how to relock after it, I'd be very grateful.
4) Anything else is appreciated.
Finally, one thing I forgot: the first time I flashed it I forgot the eleventh system chunk and got on a bootloop, but I could start again.
Thank you!

Zip ...58-5 is good.
Maybe you should flash modem(radio) twice.
Repeat only this:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot flash bluetooth BTFM.bin
https://forum.xda-developers.com/moto-x-style/general/guide-flashing-stock-firmware-t3637235 @FernandoAmado
---------- Post added at 10:57 PM ---------- Previous post was at 10:56 PM ----------
Relock is impossible so far.

dzidexx said:
Zip ...58-5 is good.
Maybe you should flash modem(radio) twice.
Repeat only this:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot flash bluetooth BTFM.bin
https://forum.xda-developers.com/moto-x-style/general/guide-flashing-stock-firmware-t3637235 @FernandoAmado
---------- Post added at 10:57 PM ---------- Previous post was at 10:56 PM ----------
Relock is impossible so far.
Click to expand...
Click to collapse
I really want to thank you for your help. With your comment and the guide you gave me, I was able to flash that image, update to the next and last 6.0.1 and I'm downloading OTA 7.0 right now.
I have two questions I hope you (or anybody else) could help me with:
1) When I finally get back to 7.0, will that partition file which gave me trouble coincide with the system number? So I can forget about that issue?
2) Are you sure there isn't a way to relock it and bring it to status 2? I know it's not a problem, leaving it unlocked, but I'd like to relock it anyway, and then flash a fresh logo that doesn't point out it was unlocked.
Again, I'm very grateful for your help. You have no idea the stress I've got with this issue. I'm never going to unlock a phone, ever again.
The funny thing is, I did all this mess because Android stopped reading a particular selection of my music's metadata. Some Beach Boys album (it even left some BB albums untouched) and I couldn't sort it out doing a hard reset nor formatting the SD card. Funny and painful experience.

1. You will see.
2. There isn't the newest 6.0.x and 7.0 roms for fastboot. BL cannot be locked after update to it.
Users on Lolipop or early 6.0 can relock.
You can flash modified logo.bin, is what to choose:
https://forum.xda-developers.com/moto-x-style/themes-apps

" Zip ...58-5 is good.
Maybe you should flash modem(radio) twice.
Repeat only this:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot flash bluetooth BTFM.bin "
Yes Yes
I had the same problem with same Build and your turtorial helps me !
Now everithing is OKAY
Thanks @dzidexx !

Related

Moto X play (XT1562) IMEI showing 0, no network

Hi all,
By mistakenly i run the command "fastboot clear all" on my moto x play (XT1562) Dual Sim,
Now IMEI number showing 0 so i am not able to register to a network because of this no calls/sms.
I done research on this and tried with by flashing custom ROM nothing works, then i went to moto x play service center they said need to change motherboard so i came back.
now i am fully confused
please anyone help me how to get back my IMEI number. and i run the getvar command in the information i am able to see my original IMEI number but when i dial *#06# both the IMEI number shows 0.
please plz... help me how i can solve this.
Thanks
About ur imei soln
Nmurthy2692 said:
Hi all,
By mistakenly i run the command "fastboot clear all" on my moto x play (XT1562) Dual Sim,
Now IMEI number showing 0 so i am not able to register to a network because of this no calls/sms.
I done research on this and tried with by flashing custom ROM nothing works, then i went to moto x play service center they said need to change motherboard so i came back.
now i am fully confused
please anyone help me how to get back my IMEI number. and i run the getvar command in the information i am able to see my original IMEI number but when i dial *#06# both the IMEI number shows 0.
please plz... help me how i can solve this.
Thanks
Click to expand...
Click to collapse
i hav similar problem few days back(moto x play xt 1562 imei 0)....moto care said i want to replace my motherboard which is very costly. so one of my frnds frnd resolve this problem..u cn whtsapp me on +918381086001 for further details..like to help u bye
Nmurthy2692 said:
Hi all,
By mistakenly i run the command "fastboot clear all" on my moto x play (XT1562) Dual Sim,
Thanks
Click to expand...
Click to collapse
First of all: don't listen anyone about replacing mainboard e.t.c.
Try to reflash your phone with latest factory firmware via RSD Lite or manually in fastboot mode. Then perform a factory reset and boot your smartphone into Android.
Hope it will help you.
Follow flashing instructions in this thread:
https://forum.xda-developers.com/2015-moto-g/general/guide-fastboot-flashing-factory-t3187750
Download stock firmware here:
https://github.com/motoxplay/stock
Good luck!
summer.cat said:
First of all: don't listen anyone about replacing mainboard e.t.c.
Good luck!
Click to expand...
Click to collapse
Hi Thank you for your valuable time providing to solve my problem.
I tried flashing custom rom as you suggested ,
ROM Version which i download : XT1562_LUX_RETASIA_DS_6.0.1_MPDS24.107-52-5.xml
flashed it on fastboot mode still not showing any network and IMEI also 0.
I re-flash the modem by running these commands
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
then also same problem.
by the way while flashing 1st time i removed sim card from the phone and after flashing ROM i inserted sim card.
2nd time i did not removed sim card from the phone and tried flashing stock rom both the ways not working for me.
Please help me whats happening with my phone.
Thank you.
Nmurthy2692 said:
Hi Thank you for your valuable time providing to solve my problem.
I tried flashing custom rom as you suggested ,
ROM Version which i download : XT1562_LUX_RETASIA_DS_6.0.1_MPDS24.107-52-5.xml
flashed it on fastboot mode still not showing any network and IMEI also 0.
I re-flash the modem by running these commands
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
then also same problem.
by the way while flashing 1st time i removed sim card from the phone and after flashing ROM i inserted sim card.
2nd time i did not removed sim card from the phone and tried flashing stock rom both the ways not working for me.
Please help me whats happening with my phone.
Thank you.
Click to expand...
Click to collapse
Try these
http://www.androidbrick.com/ultimat...agon-xiaomi-mi5-imei-and-baseband-repair-fix/
http://www.androidbrick.com/ultimate-guide-qualcomm-snapdragon-imei-baseband-repair-fix-part-2/
Solution
Nmurthy2692 said:
Hi Thank you for your valuable time providing to solve my problem.
I tried flashing custom rom as you suggested ,
ROM Version which i download : XT1562_LUX_RETASIA_DS_6.0.1_MPDS24.107-52-5.xml
flashed it on fastboot mode still not showing any network and IMEI also 0.
I re-flash the modem by running these commands
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
then also same problem.
by the way while flashing 1st time i removed sim card from the phone and after flashing ROM i inserted sim card.
2nd time i did not removed sim card from the phone and tried flashing stock rom both the ways not working for me.
Please help me whats happening with my phone.
Thank you.
Click to expand...
Click to collapse
Can u reach me..if ur problem does not get solved I cn help feel free to contact 9975877687..bye
I have a similar unsolved problem here:
https://forum.xda-developers.com/mot...mei-0-t3857049
---------- Post added at 06:07 PM ---------- Previous post was at 06:03 PM ----------
Has a definitive solution been found to all this?
I also accidentally run the ****ing command "fastboot erase all"
Motorola could not make protected partitions as on other phones to avoid these accidents? holy ****..
Use the following commands and flash the stock given in the below link.
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Link:- https://github.com/motoxplay/stock
Is this issue solved ?
I know the thread is old but I believe i can help.
adukale said:
Is this issue solved ?
I know the thread is old but I believe i can help.
Click to expand...
Click to collapse
Hey, I've been trying to fix my imei on my mxp, but I've tried the solutions in this thread already and it doesn't seem to work. Can you please help me?

Complicated problem, never came across in the whole lifetime of my android usage.

TLR: Phone boots up and says. Launcher has stopped working, contacts has stopped working and etc.
Ok so i bought Moto G4 XT1625, yesterday. Was very happy with the device. It came with Android 6.0.1, i updated it to nougat 7.0.
But in android 6.0 and 7.0 both i noticed the phone giving random apps freezes and randomly even restarting on 7.0. The problem was minimal so i rebooted the phone 2,3 times and made it working. Then i received another update "NPJS25.93-14-4" on that update the phone got successful but bootlooped when booting for the first time on that update. I thoughts its ok so rebooted to bootloader and booted the phone from bootloader. the phone booted. after that another update came "NPJS25.93-14- (5 or 8) i dont remember properly" in this update the update failed during the installation. Keep in mind that i did not touch anything before this update. The phone was totally stock with stock recovery and everything. On this update the phone failed the update and i got constant bootloop no matter if i factory reset or erase cache it kept bootlooping, now i unlocked the bootloader and installed twrp and flashed a custom stock rom it crash on the boot. Again the random app has stopped working error came continously making the phone unusable. Then i flashed the stock rom correct firmware and everything it bootlooped again, then i rebooted numerous times the phone booted fine. Installed apps. This time did not get any app has stopped working error. Then rebooted the phone to install the sim card phone bootlooped again. Im 99% sure this is a hardware issue. Can somebody enlighten me? Whats going on in here? Thanks. I never faced this kind of problem ever in my life, i have bought more than 100 devices.
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
strongst said:
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
Click to expand...
Click to collapse
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
whizinc said:
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
Click to expand...
Click to collapse
Good luck:good:
UPDATE
It did not get past the "Checking Network" thing and after pressing the power button screen went black but i could see nav bar and status bar only. The phone has faulty hardware. Im now sure. Going to get it back tomorrow from where i bought it. Lets hope i get a refund or replacement. I bought it from a local mobile mall.
strongst said:
Good luck:good:
Click to expand...
Click to collapse
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
whizinc said:
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
Click to expand...
Click to collapse
Have you installed any third-party apps or restored them?
strongst said:
Have you installed any third-party apps or restored them?
Click to expand...
Click to collapse
nope, not a single app. Everything is clean and properly flashed.
whizinc said:
nope, not a single app. Everything is clean and properly flashed.
Click to expand...
Click to collapse
Snapchat is pre-installed?
strongst said:
Snapchat is pre-installed?
Click to expand...
Click to collapse
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
whizinc said:
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
Click to expand...
Click to collapse
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
posted in a new thread because the problem did not belong to the rom's thread, im sorry did i do something wrong? No. I did not flash the stock custom rom before all of this. I never wanted to flash a custom rom. The thing is the phone failed an OTA update which let me to come to this decision. The phone failed ".5" update and after that it bootlooped. So i thought flashing twrp and flash a custom rom with a clean install would fix it but even the custom rom the " xxx app stopped working error" came continously.
After that i followed echo92's guide and flashed the whole stock rom through fastboot. Still same issue. Random apps crashing.
I think this is hardware issue. Because every idea has been fail till now.
What do u say?
edit: note: when the phone failed ".npj25.93-14-5" update it was completely stock and i did not even touch anything, i dont know why it failed on the first place?
strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
echo92 said:
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
Click to expand...
Click to collapse
No no, You got the story wrong. Let me make it correct.
1: Bought the phone from a local mobile mall i have 3 days warranty left. (Phone was on Android 6.0 update)
2: Did not touch the phone. Just installed my daily apps. i.e: whatsapp,facebook and stuff.
3hone started doing odd things like auto touch while charging and apps saying "force stopped" error
4:Then i thought that this is Android 6.0 bug on Moto g4, so i should update it via OTA.
5: Updated to 7.0 same issues.
6:I saw another update did it as well 14-4 update. This update caused bootloop but i managed to make it through by booting from bootloader.
7: Then saw another update 14-5 and that update failed. (WHILE THE WHOLE PHONE WAS ON STOCK STATE) Why did the update fail? I didnt even touch the recovery or anything at that time.
8: Then i flashed the custom rom and the rest of the story goes on as u mentioned in the post.
And yes i cleaned flash the rom with the OEMlock.bat script that the guy above gave to me. It included all things such as boot,modem and all stuff. So it was def a clean install.
"fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem lock
fastboot reboot"
This was the script i used to flash the fastboot rom which is 14-4.
Then again got force stop errors and the 14-5 update failed causing bootloop again.
I just have 2 hours to check the devices further or else im gonna return it today. Thanks
MisterSteve said:
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
Click to expand...
Click to collapse
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
whizinc said:
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
Click to expand...
Click to collapse
Oh, you didn't mention that you have bought a used device! Bring it back to the shop and buy another/new one. Who knows what's wrong with that device or which history it has...
Apologies for getting the story mixed up, the information you provided in your corrected post and subsequently makes the situation worse though. Sounds like you bought a device exhibiting ghost touching or the beginnings of ghost touch and possibly was hard bricked/had the incorrect firmware flashed previously. As strongst mentioned, return that device. It sounds like it'll be more trouble than it's worth... especially for a used device.
UPDATE
I returned the handset to the shop guy, he was skeptical at first but then he gave it to another guy who said that the phone would go in used market claim and then after that he'll either return me the money or give me a new G4 device. I'll have to wait till monday. It sucks. Anyways Thanks alot guys for the help i appreciate it alot.
Feel free to lock the thread @ moderators.

Can't get RSD Lite to detect my Moto X (pure)

My brother gave me a rooted phone, so to unroot it I got a .bat off of a site to flash the stock firmware, but now the wifi doesn't work on it, so I think the firmware I used had the wrong radio firmware. I ended up getting the flashfile off of the motorola dev site and made sure it was the right one. I then got RSD Lite and it's not detecting my phone when I plug it in. I made sure I got adb and fastboot, I installed the motorola usb drivers, I put my phone into Fastboot flash mode, I have my phone in debugging mode, I've tried different USB Cables, different USB ports, I've ran it in administator and I still can't get it to detect my phone. Does anybody know a fix for this, or a different way I could flash my xml file onto my phone?
When I downloaded RSD, there was another link for the drivers. When I downloaded it, it had 5 different files (pic attached). This may or may not be the issue, but I couldn't figure out what to do with these files.
Thanks!
Simplier is harder sometimes - i've never used .bat or rsd - only fastboot, keyboard and fingers.
Thera are two good tutorials fot it.
Wifi - sometimes it is needed to repeat few commands: from modem... to... bt,
Drivers - Motorola Device Managers installs all,
Unroot - "unroot & restore boot" iwith supersu/magisk manager app.
You flashed something - there isn't flashable Nougat for all models - give us more info - xt15??, DSim/SSim, last android ver....
https://forum.xda-developers.com/moto-x-style/general
https://forum.xda-developers.com/mo...de-return-to-stock-relock-bootloader-t3489110
https://forum.xda-developers.com/moto-x-style/general/guide-flashing-stock-firmware-t3637235
@lisc89d
dzidexx said:
Simplier is harder sometimes - i've never used .bat or rsd - only fastboot, keyboard and fingers.
Thera are two good tutorials fot it.
Wifi - sometimes it is needed to repeat few commands: from modem... to... bt,
Drivers - Motorola Device Managers installs all,
Unroot - "unroot & restore boot" iwith supersu/magisk manager app.
You flashed something - there isn't flashable Nougat for all models - give us more info - xt15??, DSim/SSim, last android ver....
https://forum.xda-developers.com/moto-x-style/general
https://forum.xda-developers.com/mo...de-return-to-stock-relock-bootloader-t3489110
https://forum.xda-developers.com/moto-x-style/general/guide-flashing-stock-firmware-t3637235
@lisc89d
Click to expand...
Click to collapse
Sorry for the late reply. The hardware SKU is XT1575 and the android version is 5.1.1
I just barely followed this tutorial https://www.youtube.com/watch?v=njXQYn53SPc, and I still wasn't able to get it to work.
I also got my firmware off of this site https://androidfilehost.com/?w=files&flid=44735, to my knowledge, I flashed it with the correct firmware. I downloaded and flashed from this download - CLARK_RETUS_5.1.1_LPH23.116-18_cid9_subsidy-DEFAULT_CFC.xml.zip
Also I'm a noob when it comes to phones, so I'm not sure what DSim/SSim means.
Thank you!
Sorry, I can't tell anything about RSD.
If you want more help you should flash 6.0. or 7.0(your link AFH) with this tutorial:
https://forum.xda-developers.com/moto-x-style/general/guide-flashing-stock-firmware-t3637235 @lisc89d
Upload here screenshots from pc.
---------- Post added at 06:19 AM ---------- Previous post was at 06:18 AM ----------
Ps.
Did RSD show something like that?
fastboot flash modem NON-HLOS.bin
...OK
fastboot erase modemst1
...OK
fastboot erase modemst2
...OK
fastboot flash fsg fsg.mbn
...OK
fastboot flash bluetooth BTFM.bin
...OK
dzidexx said:
Sorry, I can't tell anything about RSD.
If you want more help you should flash 6.0. or 7.0(your link AFH) with this tutorial:
https://forum.xda-developers.com/moto-x-style/general/guide-flashing-stock-firmware-t3637235 @lisc89d
Upload here screenshots from pc.
---------- Post added at 06:19 AM ---------- Previous post was at 06:18 AM ----------
Ps.
Did RSD show something like that?
fastboot flash modem NON-HLOS.bin
...OK
fastboot erase modemst1
...OK
fastboot erase modemst2
...OK
fastboot flash fsg fsg.mbn
...OK
fastboot flash bluetooth BTFM.bin
...OK
Click to expand...
Click to collapse
I've just given up on RSD Lite, because what happens is it is supposed to detect my phone when I plug it in it doesn't. I have a new problem, though. I followed this guide - https://forum.xda-developers.com/mo...de-return-to-stock-relock-bootloader-t3489110.
He said that it would be safe to flash a new version (I've been flashing 5.1.1, and I tried flashing 6.0 this time). Now my phone is stuck on the "Warning Bootloader Unlocked" screen.
Wait, maybe will boot...?
Why do you quote me if you aren't doing what I suggest?
Ask in thread you linked.
All right, I finally fixed both issues. I just flashed 7.0 on there and it unbricked it and I guess fixed the radio firmware.
Thanks for help leading me in the right direction and sorry if I was a pain in the rear to help.

WiFi still not working after flashing non-hlos.bin Suggestions?

Hi, everyone. So I've been reading pretty much all day and trying different things to fix my wifi on my moto x pure 2015 (build NPHS25.200.22-1). First, some background.
Today I was going through some apps and decided to use substratum. Well substratum crashed when opened (which I had forgot was the issue with it for a while in this newest version of nougat). I decided to let it run the rescue package from within twrp 3.2.1-0 official to see if it would work. While in twrp I thought I'd clear dalvik and cache, so I did. At this point I tried to reboot. Bootloops over and over occurred. I have data I need that hasn't been backed up lately. I finally was able to get it to boot using fastboot and flashing boot.img by itself from the official nougat package I have. Every since then, everything works but wifi. I have tried everything regarding a NON-HLOS.bin file in fastboot and, though it writes without issue, WiFi still doesn't work upon reboot. It is also worth noting that I have done fastboot erase modemst1, fastboot erase modemst2, fastboot flash fsg fsg.mbn during this process all together. I have also tried doing all of those then rebooting from the bootloader into twrp and dalvik/cache again and the rebooting system to find the same situation. I really don't know what has happened and why wifi stopped working to begin with. I would rather not reinstall everything from scratch if I can help it as everything was running perfectly. It also may be worth noting that I have the newest magisk installed with systemless xposed magisk module. Also, when booted up in android itself, wifi seemingly searches forever. I can flip the button to on but no access points ever show up and it just sits there searching infinitely. Is there anything any of you can suggest? I've really tried my best to solve this but I'm at about 5 hours or so worth of reading, trial, and error with no light at the end of the tunnel. Thanks in advance everyone.
You should try to flash:
"fastboot flash modem NON-HLOS.bin
fastboot flash modem NON-HLOS.bin (Flash twice, if Prevalidation Error)
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot flash bluetooth BTFM.bin"
Disable xposed module first. @thejase
If will not help - flash full stock Nogat.
dzidexx said:
You should try to flash:
"fastboot flash modem NON-HLOS.bin
fastboot flash modem NON-HLOS.bin (Flash twice, if Prevalidation Error)
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot flash bluetooth BTFM.bin"
Disable xposed module first. @thejase
If will not help - flash full stock Nogat.
Click to expand...
Click to collapse
Thank you for responding so quickly but this did not work. Anyone else have an ideas?
You didn't write about BTFM. @thejase
If you don't want flash full stock you can also try to unistall xposed module, unistall magisk(uninstaller.zip).
Reflash kernel - boot.img & repeat steps with radio.
---------- Post added at 09:41 PM ---------- Previous post was at 09:40 PM ----------
You didn't write about BTFM.
 @thejase
If you don't want flash full stock you can also try to unistall xposed module, unistall magisk(uninstaller.zip).
Reflash kernel - boot.img & repeat steps with radio.
dzidexx said:
You didn't write about BTFM. @thejase
If you don't want flash full stock you can also try to unistall xposed module, unistall magisk(uninstaller.zip).
Reflash kernel - boot.img & repeat steps with radio.
---------- Post added at 09:41 PM ---------- Previous post was at 09:40 PM ----------
You didn't write about BTFM.
@thejase
If you don't want flash full stock you can also try to unistall xposed module, unistall magisk(uninstaller.zip).
Reflash kernel - boot.img & repeat steps with radio.
Click to expand...
Click to collapse
I didn't write about it initially because that wasn't a Bluetooth wasn't a big concern. However, I did follow your instructions and did the entire code including BTFM and still have the issue. I have uninstalled both magisk and magisk module "xposed for magisk". Tried list again, still the same. Thank you for your help, though!

[Q] Boot looping into TWRP, XT1768 Qualcomm, can boot via "factory mode"

Hello all! Been a member for years but haven't had to post anything for a very very long time. Having a very strange compound set of issues with an XT1768 Moto E4. I bought this phone about two years ago but only used it for a couple of months. I did unlock the bootloader and install TWRP back then but don't remember what else, not sure if it was a custom ROM or not.
It's sat in a drawer for over a year, and I decided to let my kid have it for Christmas. It booted up fine and had 80% battery, all my apps etc. Every thing worked. Then I did a factory reset. After doing the reset, the phone booted into TWRP and would only boot into TWRP after a couple more reboot attempts.
So I downloaded and installed the Stock Plus ROM from XDA, following the instructions to wipe system, data, dalvik and cache first. After flashing, the phone would still only reboot into TWRP. On a whim, I rebooted to bootloader, then selected "factory mode", which then booted normally. The phone worked fine for about a day, but would occasionally reboot on its own and boot into TWRP. Now, the phone does not want to charge,and will reboot into TWRP when disconnecting the USB cable.
I really just want to flash the phone back to 100% stock, factory image. No TWRP, locked bootloader. My kid doesn't need any of it, just a reliable stock phone. I've been googling and searching XDA but information I'm finding is very confusing since there seem to be several e4 models. This one is an unlocked, Qualcomm variant as far as I know. I can't find a 100% stock image to flash or clear instructions to restore back to 100% stock, locked.
Can anyone point me in the right direction? Is Stock Plus good for the XT1768? Is there a way to go back 100% stock with clear instructions? Or to fix the issues with charging and being stuck rebooting into TWRP? Do I need to flash "no verity", whatever that is? I have not done any rooting or unlocking or flashing of Android for quite a while and am a bit Rusty, but I know my way around TWRP and ADB, etc. Any help would be immensely appreciated!
bast525 said:
Hello all! Been a member for years but haven't had to post anything for a very very long time. Having a very strange compound set of issues with an XT1768 Moto E4. I bought this phone about two years ago but only used it for a couple of months. I did unlock the bootloader and install TWRP back then but don't remember what else, not sure if it was a custom ROM or not.
It's sat in a drawer for over a year, and I decided to let my kid have it for Christmas. It booted up fine and had 80% battery, all my apps etc. Every thing worked. Then I did a factory reset. After doing the reset, the phone booted into TWRP and would only boot into TWRP after a couple more reboot attempts.
So I downloaded and installed the Stock Plus ROM from XDA, following the instructions to wipe system, data, dalvik and cache first. After flashing, the phone would still only reboot into TWRP. On a whim, I rebooted to bootloader, then selected "factory mode", which then booted normally. The phone worked fine for about a day, but would occasionally reboot on its own and boot into TWRP. Now, the phone does not want to charge,and will reboot into TWRP when disconnecting the USB cable.
I really just want to flash the phone back to 100% stock, factory image. No TWRP, locked bootloader. My kid doesn't need any of it, just a reliable stock phone. I've been googling and searching XDA but information I'm finding is very confusing since there seem to be several e4 models. This one is an unlocked, Qualcomm variant as far as I know. I can't find a 100% stock image to flash or clear instructions to restore back to 100% stock, locked.
Can anyone point me in the right direction? Is Stock Plus good for the XT1768? Is there a way to go back 100% stock with clear instructions? Or to fix the issues with charging and being stuck rebooting into TWRP? Do I need to flash "no verity", whatever that is? I have not done any rooting or unlocking or flashing of Android for quite a while and am a bit Rusty, but I know my way around TWRP and ADB, etc. Any help would be immensely appreciated!
Click to expand...
Click to collapse
Good source for firmware
https://mirrors.lolinet.com/firmware/moto/perry/official/
Probably use Retus software channel
Sent from my mata using XDA Labs
---------- Post added at 04:06 AM ---------- Previous post was at 04:00 AM ----------
The XT1768 is Qualcomm
Flash command s should be
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash oem oem.img_sparsechunk.0
fastboot flash oem oem.img_sparsechunk.1
fastboot erase userdata
fastboot erase cache
fastboot erase DDR
fastboot oem fb_mode_clear
Sent from my mata using XDA Labs
---------- Post added at 04:08 AM ---------- Previous post was at 04:06 AM ----------
Some good instructions in
https://forum.xda-developers.com/moto-e4/how-to/firmware-restoring-moto-e4-xt1766-t3820749
Or my
Setting up and Using adb.exe and fastboot.exe https://forum.xda-developers.com/android/general/index-links-setting-using-adb-fastboot-t3495167
Sent from my mata using XDA Labs
Many thanks! I will try the most recent image in the Retus folder using those commands you posted! Thanks!

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