A9 Pro (SM-A9100) Push-Notification problems. - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

I have an A9 Pro (A9100) and i can't seem to get push-notifications to work.
Whenever i turn off the screen it kills all the messenger apps and no more notifications will be received until i go to Apps and actually open the app again.
I've tried everything i could think of, check restrictions on background data (no restrictions), power saving options (no power saving options are enabled), permissions (all granted), notification levels, notification priority. Nothing was set wrong or made any change.
I even did a factory reset and cleared cache several times to see if it would resolve the problem, but the problem persists.
I suspect there is some battery optimization going on but there doesn't seem to be any way to tweak or disable this?
When i check under settings->battery->battery usage->Whatsapp i can see "Adjust power use: Stop or uninstall application." I can't change this. When i tap it i just get the Application info from the Application manager. I even checked it's RAM usage to see if there were any management options, there are none, the only menu option i have is 'force stop'.
I've had other devices where under Battery there would be an option in the menu "App optimization", it's not there.
In another topic i read about Smart Manager, It's not on my device and the one from the play store is not useful in any way.
Any help would be highly appreciated!

kwukduck said:
I have an A9 Pro (A9100) and i can't seem to get push-notifications to work.
Whenever i turn off the screen it kills all the messenger apps and no more notifications will be received until i go to Apps and actually open the app again.
I've tried everything i could think of, check restrictions on background data (no restrictions), power saving options (no power saving options are enabled), permissions (all granted), notification levels, notification priority. Nothing was set wrong or made any change.
I even did a factory reset and cleared cache several times to see if it would resolve the problem, but the problem persists.
I suspect there is some battery optimization going on but there doesn't seem to be any way to tweak or disable this?
When i check under settings->battery->battery usage->Whatsapp i can see "Adjust power use: Stop or uninstall application." I can't change this. When i tap it i just get the Application info from the Application manager. I even checked it's RAM usage to see if there were any management options, there are none, the only menu option i have is 'force stop'.
I've had other devices where under Battery there would be an option in the menu "App optimization", it's not there.
In another topic i read about Smart Manager, It's not on my device and the one from the play store is not useful in any way.
Any help would be highly appreciated!
Click to expand...
Click to collapse
I fixed this notification issue by entering in Smart Manager, then RAM Categorie. In RAM section, there is AUTO RUN APPS tab. You can disable optimization for the desired applications.
This method solved my notifications problem.
For your information, I am on the Tungtata v2 custom ROM (https://forum.xda-developers.com/sa...-a9100zcu1aqb3-tungtata-v2-6-0-1-xxv-t3598861)
Good luck :fingers-crossed:

bayad said:
I fixed this notification issue by entering in Smart Manager, then RAM Categorie. In RAM section, there is AUTO RUN APPS tab. You can disable optimization for the desired applications.
This method solved my notifications problem.
For your information, I am on the Tungtata v2 custom ROM (https://forum.xda-developers.com/sa...-a9100zcu1aqb3-tungtata-v2-6-0-1-xxv-t3598861)
Good luck :fingers-crossed:
Click to expand...
Click to collapse
there's no such tab as AUTO RUN APPS under RAM section in SMART MANAGER in the SM-A910F version of A9 Pro on MM 6.0.1 stock ROM.

hoosdathu said:
there's no such tab as AUTO RUN APPS under RAM section in SMART MANAGER in the SM-A910F version of A9 Pro on MM 6.0.1 stock ROM.
Click to expand...
Click to collapse
I have an A9 SM-A9100 Chinese version and I'm now on BasicPlus 4 ROM.
It's now in DETAIL Tab under Settings - Battery - App power saving section.
Good luck !

bayad said:
I have an A9 SM-A9100 Chinese version and I'm now on BasicPlus 4 ROM.
It's now in DETAIL Tab under Settings - Battery - App power saving section.
Good luck !
Click to expand...
Click to collapse
oops, just noticed u guys are using china version while mine's international version
seems like the firmware for the 2 versions not the same.

hoosdathu said:
oops, just noticed u guys are using china version while mine's international version
seems like the firmware for the 2 versions not the same.
Click to expand...
Click to collapse
Yes, I think so...

Related

Problem enabling services

Hey everyone. I've been having an issue with my At&t Note 4. When I go to accessibility and go to services. When I go to turn something on for a specific app it gives me the app permissions but doesn't let me hit ok. When I hit ok it doesn't click it but when I hit cancel that works. I was wondering if I'm doing something wrong or have a certain setting incorrect. Thank you
tEcHsAvY said:
Hey everyone. I've been having an issue with my At&t Note 4. When I go to accessibility and go to services. When I go to turn something on for a specific app it gives me the app permissions but doesn't let me hit ok. When I hit ok it doesn't click it but when I hit cancel that works. I was wondering if I'm doing something wrong or have a certain setting incorrect. Thank you
Click to expand...
Click to collapse
hi,
yes, i have got this same bug...! I have N910 F, rooted, stock Rom
eversince Android v 4.4.4. ANKA4 ... .all along to Lollipop.. BOBC3.. BOB4...and also on BOC5, i had issues withthe accessibility services!
If i flashed a new Rom then i can change .. hit the ok and it is enabled..! Later...(time period unknown) i would notice that i cannot enable it(same experience.. as you) i have searched XDA, for for similar bug issue, for months and you are the first member to highlight issue?
what i do now, is to enable all my apps services etc, as soon as i had flashed new Rom... but this does not help for new apps, that must have services enabled. eg my Norton security.. market app adviser needs service permission enable to scan app prior to installation.. but yes i cannot.,get it enable.. Other services eg... Pushbullet, Noyze, Nova i am lucky to have it enabled, soon after flashing,
According to me it is a Samsung bug issue?, as i have experience it over different Roms (Netherlands.. German .. UK , Roms)
Apart from factory reset or flashing Rom , the bug remains
Clearing cache...wipe etc, from recovery also doesnot help!
All i can think of is, that not alot of members "worry/have noticed this issue, as it works and then at later time " you cannot enabled it "
Any members with positive advice?
good luck
It's very frustrating. I can't use apps properly since I can't get them to enable
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Anyone else have this issue?
Please check if you have some app that creates an overlay on the screen. Usually it could be an app that creates a color filter, eg. Twilight, Lux or similar. Disable it temporarily (Twilight has a pause button). Now you should be able to enable the accessibility service without hassle. Then enable the overlay app back.
Are you using Lux Dash ? Or a similar application to control screen brightness? Anything overlaying can cause problems throughout the system ui.

Fix for Samsung Galaxy S4 Lollipop Bugs

Well first of all, i don't know if this works for other android phones but it fixed bugs on my S4 lollipop version.
Which i believe it will do because most of android have developer mode and have the "do not keep activities" on settings.
Bugs/problems are:
Keyboard auto hide while typing
Apps hangs then closes anytime
Phone automatically goes back to home then wallpaper changes on its default wallpaper.
••if you're having the same problem or have some if these problems, you can try this••
Steps :
1. Go to settings > more > developer option
(If you dont have "developer option". Go to Settings > more > About device. Look for "Build number" and tap it 12 times.
2. Swipe down and find "Do not keep activities".
3. Enable/Check it.
Done! Please leave a reply if it works on your phone. Thanks
MarcJustCons said:
Well first of all, i don't know if this works for other android phones but it fixed bugs on my S4 lollipop version.
Which i believe it will do because most of android have developer mode and have the "do not keep activities" on settings.
Bugs/problems are:
Keyboard auto hide while typing
Apps hangs then closes anytime
Phone automatically goes back to home then wallpaper changes on its default wallpaper.
••if you're having the same problem or have some if these problems, you can try this••
Steps :
1. Go to settings > more > developer option
(If you dont have "developer option". Go to Settings > more > About device. Look for "Build number" and tap it 12 times.
2. Swipe down and find "Do not keep activities".
3. Enable/Check it.
Done! Please leave a reply if it works on your phone. Thanks
Click to expand...
Click to collapse
"Do not keep activities" means that, every time you leave an app, it will close it. This means that the app won't stay in the cache.
GDReaper said:
"Do not keep activities" means that, every time you leave an app, it will close it. This means that the app won't stay in the cache.
Click to expand...
Click to collapse
I know.. And maybe the reason why apps crashes is because of apps that opened before are still active.
MarcJustCons said:
I know.. And maybe the reason why apps crashes is because of apps that opened before are still active.
Click to expand...
Click to collapse
It's called multitasking. Multitasking means doing X different things at the same time. This also implies that the apps do not close once you switch to another. Otherwise it's just exiting and entering a different app.
The S4 should be able to run a several apps at the same time without running out of memory, without killing them or without them crashing.
Hearing the various bugs about the Samsung lollipop, I say it's better to switch to AOSP roms. At least you also get good performance from them. Unlike the Touchwiz roms..
GDReaper said:
It's called multitasking. Multitasking means doing X different things at the same time. This also implies that the apps do not close once you switch to another. Otherwise it's just exiting and entering a different app.
The S4 should be able to run a several apps at the same time without running out of memory, without killing them or without them crashing.
Hearing the various bugs about the Samsung lollipop, I say it's better to switch to AOSP roms. At least you also get good performance from them. Unlike the Touchwiz roms..
Click to expand...
Click to collapse
yes. i'm kinda worried about this problem. i can't even use my phone properly. bug shows up again, and it means procedures i mentioned above doesn't really work. I will just downgrade it to kitkat again. BTW, my imei turns 0000/01 and doesn't have network . do you know how to fix this without using z3x box?
MarcJustCons said:
yes. i'm kinda worried about this problem. i can't even use my phone properly. bug shows up again, and it means procedures i mentioned above doesn't really work. I will just downgrade it to kitkat again. BTW, my imei turns 0000/01 and doesn't have network . do you know how to fix this without using z3x box?
Click to expand...
Click to collapse
No. Sorry.

Mate 8 shuts off off voice-apps overnight

Hello, fine sirs.
I am curious on whether or not you have experienced the issue of calling apps such as Whatsapp or Kakao Talk shutting down after a few hours of use?
I like to sleep with the app still on, but after say 3-5 hours it shuts off automatically.
The apps are white-listed and battery is set to Performance. Neither of these options seem to help.
I don't have any other battery-managment apps installed which may shut down my battery consuming apps.
Any ideas?
Edit: I realize now this question may belong to Troubleshooting subforum. =/ But until deleted, I'll keep an eye here! Cheers.
Have you tried ignoring battery optimization on both apps? Apps> advanced> ignore battery optimizations
Sent from my HUAWEI NXT-L29 using XDA-Developers mobile app
tdamocles said:
Have you tried ignoring battery optimization on both apps? Apps> advanced> ignore battery optimizations
Sent from my HUAWEI NXT-L29 using XDA-Developers mobile app
Click to expand...
Click to collapse
Sadly doesn't do the trick, I tried already. :/
TheKiks said:
Sadly doesn't do the trick, I tried already. :/
Click to expand...
Click to collapse
Tell as excactly what is your version...AL10Cxxxxxx - L29CxxxBxxx??????
For example with L29C636B103 - L29C636B170 - L29C432B103 - L29C432B152 there are a lot of problems with notifications but when you will upadate to L29C432B170 - L29C636B180 - L29C10B170 it should working all perfect (except Viber maybe)
tsiglas said:
Tell as excactly what is your version...AL10Cxxxxxx - L29CxxxBxxx??????
For example with L29C636B103 - L29C636B170 - L29C432B103 - L29C432B152 there are a lot of problems with notifications but when you will upadate to L29C432B170 - L29C636B180 - L29C10B170 it should working all perfect (except Viber maybe)
Click to expand...
Click to collapse
Hi, that's some very specific information you've acquired! My version is NXT-L29C432B170, therefore one of the ones you've listed as should be working.
Still, if I don't access my phone after 3-4 hours as to "tell" it I still use the voice program, it closes. Sadly.
TheKiks said:
Hi, that's some very specific information you've acquired! My version is NXT-L29C432B170, therefore one of the ones you've listed as should be working.
Still, if I don't access my phone after 3-4 hours as to "tell" it I still use the voice program, it closes. Sadly.
Click to expand...
Click to collapse
Then you have to try the newest L29C636B180 rom... You can install very easy with dload method(without root or unlocked bootloader) but you have to know that you will loose OTA update, online themes and 3g - 4g icons only with data closed (when you activate data the icons working perfectly)... But whenever new update for your version(C432) show up you can install it back with dload method and everything will work again (OTA THEMES...)
I have B180 almost a month and everything working great (my version is C636) and notifications... Unless you will have to wait at end of May for B321 to come as update to Europe version (C432) Now only Chinese AL10 has get it....
It's critical to know that every time you update you will have to restore the phone (format) to make sure that everything is set up for andand with new version
I have the L29C636B180 update.
I will note: Notifications for applications are coming more frequently now.
I also note [on the bad side]: Two of my essential apps that rely on automation & wake locks are not functioning properly.
a) Applications are in Battery Manager → Protected Apps
b) Applications are 'Allowed' in → Ignore Battery Optimizations
c) Battery Power Plan: Performance
My 2 applications which relies on timers and wake locks to enable/disable certain features have noted. Their applications are being killed & restarted despite being "whitelisted". They are:
a) Silence Premium
b) Situations
I have a Oneplus One on Marshmallow 6 and this does not happen. What is wrong with Huawei? What is wrong with EMUI. I should not have decided to buy a piece of hardware with software from PROC.
Is someone @huawei actually trying to reach out and fix issues??

Device Quality Agent?

This weird app (device quantity agent) was pushed to my phone from the galaxy apps store as a critical update just a few ago, anyone know what it is?
msburr87 said:
This weird app (device quantity agent) was pushed to my phone from the galaxy apps store as a critical update just a few ago, anyone know what it is?
Click to expand...
Click to collapse
Same here.
ahh so thats the "critical update" i declined. Was wondering what it was since there were no apps that needed updating in the store. Wonder what it does
It's update for fixing DQA keeps stopping issue.
I had mine suddenly download and install 3 things from the galaxp app store yesterday without me knowing anything about it. Personalized service client, samsung pass, and LED view cover icon editor. I thought I had been hacked and someone was downloading sutff to my phone!! No idea why it suddenly started doing that by itself. I have turned auto update apps off now in the galaxy app store, I guess they were already installed and were just auto updating (and i have no disabled them all in package disabler since they all seemed like junk).
I dont know what DQA does, wonder if its another one we can safely disable.
ewokuk said:
I dont know what DQA does, wonder if its another one we can safely disable.
Click to expand...
Click to collapse
From what I understand, DQA has to do with checking the quality of your Wi-Fi. You'll notice if you turn your Wi-fi off, you'll stop getting those messages. Some have had success with going into your running Apps and force stopping the DQA. That didn't help me though and rebooting several times (which has also helped some) didn't work for me either. Still working through options. If anyone has other ideas...
RTBee said:
From what I understand, DQA has to do with checking the quality of your Wi-Fi. You'll notice if you turn your Wi-fi off, you'll stop getting those messages. Some have had success with going into your running Apps and force stopping the DQA. That didn't help me though and rebooting several times (which has also helped some) didn't work for me either. Still working through options. If anyone has other ideas...
Click to expand...
Click to collapse
I havent had any issues with or or any messages about it either before it updated or after. I usually have wifi on but have turned it off today and not noticed anything either. I have not disabled it in package disabler as i didnt know what it did, it doesnt seem to be using battery so i will just leave it on.
This is what I've found from Android Authority...
- Reboot device (may need to repeat a few times)
- Clear cache partition through recovery (turn off phone, press and hold Power, Volume Up and Bixby button. On Android screen, when you see ‘No command’ hold power and press volume up to access recovery. Use volume keys to highlight ‘Wipe cache partition’ and press Power to select. Highlight ‘Yes’ and press Power to confirm, then reboot phone)
- Turn off Wi-Fi
- Disable high performance mode
- Force quit DQA app (go to Settings > Apps and tap the overflow menu (three dots at the top right), tap ‘Show system apps’ and locate DQA. Tap it and ‘Force stop’)
- Disable DQA app with BK Package Disabler (costs $1.50, does not require root). Install app, grant permissions, swipe to System tab, find DQA and check the box next to it (simply uncheck to re-enable).
I haven't tried all these options yet. Let me know if any help should you decide to try.
I'm bumping this topic. Tried googling DQA, but very little seems to be known about it. If it indeed is checking the quality of the wifi, is it really safe to disable?
eried1 said:
I'm bumping this topic. Tried googling DQA, but very little seems to be known about it. If it indeed is checking the quality of the wifi, is it really safe to disable?
Click to expand...
Click to collapse
Hi, have you found any info regarding DQA? I found it among the recommended apps to disable/uninstall on Universal Android Debloater, but still I read somewhere that some of the apps disabled through UAD might be important, so I'm not sure about what to do.
NovaProspekt70 said:
Hi, have you found any info regarding DQA? I found it among the recommended apps to disable/uninstall on Universal Android Debloater, but still I read somewhere that some of the apps disabled through UAD might be important, so I'm not sure about what to do.
Click to expand...
Click to collapse
No. I'd leave it active.

WhatsApp connectivity S8

Hey guys!
I just moved from a rooted LG G4 running Lollipop to the S8 Exynos. It really seems to be a great phone but I'm having issues with WhatsApp.
Sometimes I feel like the messages aren't really coming up in time, I can open the app and see no new message, close the app, open it again and it will reconnect and show me new messages.
It is even more noticeable while using the WhatsApp desktop program on Windows 10. I see a lot of yellow messages saying I'm not connected to the phone OR when I send a messages I see the "clock" instead of the single-double check right away.
My WiFi setting is set to "Always".
I'm not using any battery save option from the phone.
I installed Greenify (not rooted) but WhatsApp is not in the list to hibernate
Any ideas of what is going on? I didn't have this problem on the G4.
have you added whatsapp into the 'unmonitored apps' section in battery settings?
Can you check BBS and see if WA is using crazy amount of sensor usage? Mine is. I had to turn off battery optimization for WA to work.
lawrence750 said:
have you added whatsapp into the 'unmonitored apps' section in battery settings?
Click to expand...
Click to collapse
It is there. I don't remember adding it into the unmonitored apps but it is there.
km8j said:
Can you check BBS and see if WA is using crazy amount of sensor usage? Mine is. I had to turn off battery optimization for WA to work.
Click to expand...
Click to collapse
Sorry, what is BBS?
I've been playing and trying to figure out what is going on. I found out that my phone is running on "optimized" and not in High Performance, Game or Entertainment. Do you guys think this has something to do with it? It shouldn't be this way right? I also have WhatsApp set to ignore any battery save option, according to the app options.
Also, yesterday I turned off my router. I received a message just before turning it off and I saw the notification on the Windows program like I usually do but it took a couple of minutes for the phone to let me know I received a notification, even though the phone had no connection to the internet. lol what?
pakitos said:
It is there. I don't remember adding it into the unmonitored apps but it is there.
Sorry, what is BBS?
I've been playing and trying to figure out what is going on. I found out that my phone is running on "optimized" and not in High Performance, Game or Entertainment. Do you guys think this has something to do with it? It shouldn't be this way right? I also have WhatsApp set to ignore any battery save option, according to the app options.
Also, yesterday I turned off my router. I received a message just before turning it off and I saw the notification on the Windows program like I usually do but it took a couple of minutes for the phone to let me know I received a notification, even though the phone had no connection to the internet. lol what?
Click to expand...
Click to collapse
BetterBatteryStats. No, you should be using optimized.
km8j said:
BetterBatteryStats. No, you should be using optimized.
Click to expand...
Click to collapse
Thanks! I downloaded the app but I need to do the ADB thing and I left the USB cable at home lol (now I need to buy multiple ones and aren't cheap)
I also noticed that I do receive the visual notifications (like in the notification bar) but the sound and LED notification comes way later.
Anyone solve the sensor issues
I was finally able to solve this problem and decided to put how I did it in case anyone can benefit from it.
I did check that Whatsapp was listed as "Unmonitored apps" in the battery section of device manager, but still had the problem. After further internet research I noticed that people where pointing to the Android's Optimize battery section, which seems that is doing a very similar functionality but is accessed from a completely different place, so make sure Whatsapp is not being "optimized" from here either.
To find this section go to Settings-> Apps -> Click the 3 Dots menu in the top right -> Special access -> Optimize battery usage -> Select "All apps" from the dropdown menu. In here, make sure Whatsapp and any other app that you cannot risk to go to sleep unintended shows as disabled (not being optimized).
Hope this helps someone with this disconnections.

Categories

Resources