Database Users

[Q] N910U On T-Mobile/ Weak Signal/ dropped signal issues

Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.

Bump. Anyone have any advice to remedy this?

Im planning on buying the sm-n910u aswell but I want to use it with metro pcs which should be using the same network as tmobile, I dunno if ur problem is the phone or network hiccups but im hoping it will work here in nyc

chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
A few things to look at
Try 3g only awhile, you may have a marginal 4g signal and the phone keeps switching back and forth
Try to find out which bands are coming off each tower in your area as well as tower location
You are one of the first to use the new intel modem in the usa for this phone
Keep us posted

Back in the HSPA days I had nothing but international devices and frequently experienced what you described. All the carriers have different networking h/w and topology because they all grew through acquisitions. If I left my home town where I had decent coverage when my flight would land in another region I'd have to reboot my phone to get it to connect to the network. When doing speed tests with friends using "real" AT&T phones their phones were always faster and more reliable. It was only an issue less than 10% of the time so it wasn't a big deal (to me). For better or worse the carrier's optimize the radios in their phone for their specific networks. So, at least in theory, a carrier phone (used on the carrier that provided it) is always going to deliver the best performance.

I got my N910U from Hong Kong, and my 4G signal is as weak as hell, though i'm a China Unicom user.
My iPhone 5s has much better signal than it, same SIM same network.:crying:
There must be something very wrong with the Exynos version of Note 4.
Hope Samsung could fix this ASAP.

Yea it happens pretty randomly in my house and when i leave to drive around town. The signal will be 4 bars on 4G then suddenly just drop connection all together for about 10 seconds. its a real drain on the battery when it does it so often. Im wondering if its a software issue with the radio in the n910u? Since we have root already we can load a different radio on it and see if it improves?

Got the same thing going on with my 910U on Fido Network in Canada. I must note it seems like it doesn't affect performance except for a network speed, no issues during the calls but 4G signal is at 1 bar most of the time unless I'm outside in downtown or something. I must note 3G signal was almost always at full strength. Not sure what is going on here but I thing we really could use some modem update here lol

chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
I also have hongkong N910U model and facing signal issue on regular basis. When Problem appear I can not receive calls anymore and when try to make call , signal disappear altogether. After I retry a couple of times then it works fine but only solution is a restart to get the full strength. it feels like it is a software issue rather hardware but still keeping my device in observation. I feel when I enable power save mode only after that this problem appears. trying not to enable power save mode and test the issue for few days.
Kindly also share your own experiences to solve this issue temporarily.

chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
hi i had this problem too when i used the fingerprint sensor.....then i turned it off and everything was ok..:laugh:
maybe its a root problem with the fingerprint sensor..

Okarina26 said:
hi i had this problem too when i used the fingerprint sensor.....then i turned it off and everything was ok..:laugh:
maybe its a root problem with the fingerprint sensor..
Click to expand...
Click to collapse
So you have the 910U, exynos working with Tmobile in the US? Getting both 3g and 4g successfully?

bjrmd said:
So you have the 910U, exynos working with Tmobile in the US? Getting both 3g and 4g successfully?
Click to expand...
Click to collapse
i have 3G only..!!

i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all togethe
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??

altenae said:
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
Click to expand...
Click to collapse
I have the N910U note 4 and having the same problem.

bobgoh said:
I have the N910U note 4 and having the same problem.
Click to expand...
Click to collapse
Swapped the note 4 again.
The third one and a new simcard fixed the issue !!
3 to 4 bars signal strength/

I have this problem since yesterday, it seem like the Note 4 is dropping the Sim card. In panama we have a provider that will need to register the sim card with names and stuff but i never did and every time i turn off the phone it will pop out that menu from the sim card.
Yesterday it was popping out every 20mins so i assume that the note 4 is dropping the Sim card. i didn't have that problem when i started using it. its been only a week and this problem came out. I got no signal, with the circle and a dash to full signal and drop signal back... all day, I can't even play online or watch youtube or other things. But it work fine with wifi!

I changed providers no more issues for me. Gonna change back next week and a new simcard also

I am in Colombia and my phone always is with one bar of signal, but when I am making or receiving a call it get full bars of signal. Do your phone do that? (I have the N910U)
Sent from my SM-P600 using XDA Free mobile app

Have this device on Bell in Canada. Not having these issues at all, but haven't rooted.

T-Mobile service users, how's your reception H811 and H815?

I live in Houston, I own an LG G2, in my apartment l get LTE but it cycles pretty bad from LTE to null reception and LTE doesn't last long.
I am interested in knowing if the reception is better on the T-Mobile G4 with band 12 or the International G4 with T-Mobile service?

Reception seems to be on par with my s6 edge, both of which are better than my iphone 6. Band 12 coverage is great as I use it every day. Mine is tmo branded. I tried a sgs6 unlocked intl version 920i and it's band 12 reception was terrible and wouldn't stay connected. There is clearly some fine tuning on the carrier branded version. Maybe the G4 intl version would be better, but who knows.

Arctic Prodigy said:
I live in Houston, I own an LG G2, in my apartment l get LTE but it cycles pretty bad from LTE to null reception and LTE doesn't last long.
I am interested in knowing if the reception is better on the T-Mobile G4 with band 12 or the International G4 with T-Mobile service?
Click to expand...
Click to collapse
Don't know about the 815 but on the 811 I get data reception in places I couldn't on my G3..

My T-Mobile H811 gets really good LTE. At home I got a free LTE Booster. Just call them and they'll ship u one.
Sent from my LG-H811 using Tapatalk

MicroMod777 said:
My T-Mobile H811 gets really good LTE. At home I got a free LTE Booster. Just call them and they'll ship u one.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I did exactly that a day or 2 before jumping to the g4 from the g3 because of the FUBAR WiFi calling on the LP update.
No more worries about dropping calls in my apt.

I just use Wi-Fi calling when the reception is sketchy.

Reception in NYC is great. Even without root I'm using my G4 every day.

Reception is very good. Better than both my nexus 5 & 6 and equal to the GS6. Atlanta ga and surrounding

I live in Katy, just west of Houston, I have the G4 from T-Mobile and have had no issues with service
Sent from my LG-H811 using XDA Premium HD app

MicroMod777 said:
My T-Mobile H811 gets really good LTE. At home I got a free LTE Booster. Just call them and they'll ship u one.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Or ask for the Cellspot Router. ASUS AC-68 router for free? I'd never pass up on the chance for that...
---------- Post added at 06:43 AM ---------- Previous post was at 06:32 AM ----------
Palm Beach County, FL here. Area is known for strong LTE service with T-Mobile. At work, I bring in the same 5/5 bars I did with the Note 4 with similar speeds down and up (25-48 down and 10-25 up). At my house is where this seems to be much be better than the Note 4. Note 4 would occasionally pick up 1 bar of LTE in my house (most of the time dropping down to 3G/4G)....obviously being better if I was on the second floor. G4 picks up 3-4/5 bars of LTE everywhere in the house. It might also be due to the fact that T-Mobile is putting extensive work into the network in this area (as well as other areas) as they finalize their conversion of MetroPCS's towers, but I've only had the G4 since Sunday (6/7) and the conversion of Metro was supposed to have been finished in this area at the end of May...
Either way, it's at least on par but in my experience better than the Note 4's reception. I've also noticed that voice calls take less time to initialize than the Note 4.

At&t reception, I still feel it's better than other phones?

Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'

[accidentally posted the reply, removing]

tele_jas said:
Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'
Click to expand...
Click to collapse
I think the Wi-Fi and cellular reception problems are in the european model - I had great reception with B20 software and the B27 update made it even better

tabletalker7 said:
I think the Wi-Fi and cellular reception problems are in the european model - I had great reception with B20 software and the B27 update made it even better
Click to expand...
Click to collapse
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).

celticchrys said:
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).
Click to expand...
Click to collapse
My Axon 7 blows away my Zenfone 2.

My axon 7 beat the pants off my Nexus 6p when I tried using speedtest.net. Both wifi and lte were significantly faster. Also using the US model. B27 seems to have improved things even further. No complains at all!

I'm using A2017U in europe, LTE band 3. My previous phone was Xperia Z and comparing Axon 7 to it, cell and wifi reception is better in any way of using (2.4 and 5ghz, 3G and LTE). So no problem with wifi and cell reception on mine A2017U. Very satisfied.

Ditto
celticchrys said:
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).
Click to expand...
Click to collapse
Ditto on both points. I also previously used the Note3 and I get a super signal with the Axon 7, even in places where the Note was hit/miss. Love the phone.

Troll thread. It's obvious that a sizeable minority of owner have reception problems and telling people that 'I'm alright Jack' is unhelpful at best and smug and weird at worst.
Idea for another thread:
Lots of smartphone owners complain of easily cracked screens. I threw mine under a bus and it's fine.

tele_jas said:
Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'
Click to expand...
Click to collapse
I don't agree, not as good as my Moto X or my Idol 3 on band 17 LTE or HSPA 850mhz. It's the lower bands it has an issue with.
Sent from my ZTE A2017U using Tapatalk

I have good reception for LTE in most places. WiFi is very good. However, when it comes to radio signal for LTE this is the worst phone of all that I have ever owned. I do not get involved in all sorts of tests but according to the Signal strength mine is usually about -5 higher than all the others. It is acceptable in most places as I live in a large city with good reception on AT&T. However, as I related on the ZTE forum I was at an assembly the other day and I was the only person with an Axon 7 in the whole place. Every other person had either an iPhone (most popular) or some other Android like a Samsung Galaxy. In the outer hallway I had a good signal, but when I went into the main auditorium all I got was a flashing red notification light letting me know that I had ZERO signal, while my wife's Moto X Pure and my daughters shattered iPhone 6 both had very good reception. The Moto is on T-Mobile and the iPhone is on Verizon. I do not think the carrier had anything to do with this issue. Clearly there is a problem with the Axon 7 when it comes the LTE signal strength. I am beginning to think it may be hardware related somehow and unable to be repaired with a software update ...unless they boost the signal strength through software which will also take a toll on battery longevity. Maybe they have the antennas positioned poorly inside the phone?? So I am trying to patiently wait to see what ZTE accomplished with their next update. But if they cannot fix the LTE signal strength then I will have no choice but to move on to another phone. Even though most of the time I am using WiFi, having a phone that cannot communicate in low signal areas when every other phone can, is not acceptable.

On TMO I'm getting a 2x stronger signal than my S7 Edge. Quite impressed. The Wi-Fi signal is much stronger also. I can stream music in my shed from the Wi-Fi ap in the house. The S7E couldn't even detect the signal.

What TMobile Band are you using and how is signal strength

I am one of the folks seeing terrible signal issues with my phone. It drop service in areas where no other TMobile phone has. I have an open ticket with essential and have not heard back.
Some folks seem to have no issues with TMobile and the phone. I am wondering if it is related to what TMobile bands they are using.
I am using band 4.
Are folks that are not having signal issues on different bands? I know it is a long shot but would be curious to know if those that don't have problems are on different frequencies.
Sent from my PH-1 using Tapatalk

How do you check which band you're on?
Sent from my PH-1 using Tapatalk

Download the LTE Discovery app from the Play Store. You will see your connected LTE band in the top left box. You can download it from here:
https://play.google.com/store/apps/details?id=net.simplyadvanced.ltediscovery
Sent from my SM-G955U using XDA-Developers Legacy app

I'm on band 12. My TMobile LTE+ data connection throughput sucks.
Sent from my PH-1 using Tapatalk

knome said:
I'm on band 12. My TMobile LTE+ data connection throughput sucks.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
What phone are you coming from and how did it compare. I was really hoping that those on the lower mhz frequencies would be doing better than those on the higher frequencies.
This was based on the fact that folks on Verizon and ATT seem to have less signal issues and they generally use the lower frequencies where TMobile still has a ton of Band 4 higher frequency coverage.
Sent from my PH-1 using Tapatalk

This phone doesn't work for $#1t on T-Mobile. I tried to cancel before they sent, they ignored me, and now trying to get anyone to respond to return the damn thing. They've been ignoring requests to communicate. I hate this company. Worse experience than buying a no name Chinese phone.

My phone is working perfectly on T-Mobile band 4, I have no problems with either data or signal. Phone calls, internet, display, everything is perfect. This phone is one of the best experiences I have so far this year, and believe me I got several phones during this year. One plus 3T, one plus 5, Huawei 9 Pro, Xiaomi Mi Mix, galaxy S8 Plus, HTC U11 international version, pixel XL, Huawei P10 plus, I have my note 8 still in the package because this phone is so good. And this phone is in my top 4 so far.
Sent from my PH-1 using XDA-Developers Legacy app

I'm on band 12 and have a slightly better connection than with my old HTC 10. And overall it's been a tiny bit better for me everywhere.

Lucky people on band 12, I'm rarely on that band. Always always on band 4 on Tmo even though the Cali bay area is supposed to be blanketed in band 12...

I'm in the Foothills area of North Carolina and almost always using Band 4. I have had terrible service with this phone similar to you. No other phone I have has struggled to connect to the cell towers like this one does. It either loses signal completely or the signal is so weak the phone doesn't work. This is happening in areas where my iPhone 7 Plus, Axon 7, and Pixel XL work fine. I've had to resort to WiFi calling for it to be reliable. I started a support ticket last week and after trading emails with them and waiting an average of 30 hours for each response after 3 days I got fed up and I filed a complaint with the BBB. The very next day I received an email stating they had "initiated your return request" claiming I will receive a package within 5-7 business days. They are exchanging it for a new one. We'll see. That was Friday 09/08/17 and so far I have not seen any kind of a shipping notice. I may not get one however so I'll just have to wait the number of days and see what happens. The email said I will receive a package from their partners at Asurion so they may not send tracking info. Essential the company is very hard to deal with. I was never able to talk to someone over the phone. When I called I basically was told by a voice message to send in an email "for faster service". Boy that's a joke. I'm hoping I will receive a new phone and not just a box and label to send the original one back in.
Anyway, my signal strength varies from 3 bars to no bars in the areas where other phones have 3-4 bars with reliable service.Using a signal strength app it reports an average of -10 dBm weaker signal than all those other phones.

I just got my phone today and it's working beautifully on TMO Band 2. Not having any issues at all!
Sent from my PH-1 using Tapatalk

foopy said:
I'm in the Foothills area of North Carolina and almost always using Band 4. I have had terrible service with this phone similar to you. No other phone I have has struggled to connect to the cell towers like this one does. It either loses signal completely or the signal is so weak the phone doesn't work. This is happening in areas where my iPhone 7 Plus, Axon 7, and Pixel XL work fine. I've had to resort to WiFi calling for it to be reliable. I started a support ticket last week and after trading emails with them and waiting an average of 30 hours for each response after 3 days I got fed up and I filed a complaint with the BBB. The very next day I received an email stating they had "initiated your return request" claiming I will receive a package within 5-7 business days. They are exchanging it for a new one. We'll see. That was Friday 09/08/17 and so far I have not seen any kind of a shipping notice. I may not get one however so I'll just have to wait the number of days and see what happens. The email said I will receive a package from their partners at Asurion so they may not send tracking info. Essential the company is very hard to deal with. I was never able to talk to someone over the phone. When I called I basically was told by a voice message to send in an email "for faster service". Boy that's a joke. I'm hoping I will receive a new phone and not just a box and label to send the original one back in.
Anyway, my signal strength varies from 3 bars to no bars in the areas where other phones have 3-4 bars with reliable service.Using a signal strength app it reports an average of -10 dBm weaker signal than all those other phones.
Click to expand...
Click to collapse
I am in Raleigh NC and have mostly band 4 and connection issues. I still have not heard back from Essential service on a replacement.
It almost seems as if they are trying to wait me out for the return period and not respond.
Sent from my PH-1 using Tapatalk

In West L.A. and currently on Band 2 and getting about 50Mbs down.

I know his might sound bad,but I had the same connection issues and tried to reach out to support with no luck. Ended up selling the device for more than I paid on a reputable site which I won’t name..... within about ten minutes also?

I've tried the phone all over LA and being on band 12 Tmobile, I've basically noticed that the phone really flies when the signal is good, but when the cell signal is slightly sub-optimal, the data throughput goes into the toilet. I don't know if the antennas just suck, if I'm holding it wrong, or if the design just hinders the performance, but compared to my pixel XL, the slower speed is extremely noticeable.
I have a guess as to why the antennas struggle though, they might just be too small or obstructed for anything but strong/clear signals because even though the back is ceramic, signals are not able to go through it. At the essential launch event in LA. they showed how the ceramic was laminated over a solid titanium backing on the frame. There aint no antennas under there
All I know is, this made the phone unusable for me, which sucked because I loved the design.

I finally got my replacement phone and the reception is no better. I have never had an issue with reception except for this phone. The essential phone is the first phone that can not hang onto a signal in my house.
I agree with the above this is an antenna issue and no software can fix it. The phone is unusable unless you have perfect signal.
Sent from my LON-L29 using Tapatalk

Yeah I gave up on using Tmo on this phone. Swapped it back to my Verizon sim and the service works well enough.

I live in Philadelphia northern suburbs and the PH-1 phone either hop on Band 12 (700 MHz) or Band 4 (1700/2100 MHz or AWS). When my phone is on Band 12, the speed test is in no more than 25 Mbps down/8 Mbps up at best. On Band 4, I get anywhere from 40-90 Mbps down/15-45 Mbps up. I thought that it was odd when I first got the Essential PH-1 phone but then I checked against "old" HTC 10, HTC A9 and Axon 7 mini. They all behaved the same, the signal strength was about the same and the same features, like VoLTE, HD Voice, etc. worked the same. The place where I work is a black hole for any mobile signal due to how the building is constructed so I have been relying on Wi-Fi Calling with all of my phones, including PH-1, for many years now. At home, the T-Mobile tower is about 500 ft. away but most of the time it is on Band 12 in my area so BW is no too high.
I read somewhere that in general T-Mobile only owns a small, 5x5 MHz chunk of bandwidth on Band 12 in most places in the US and probably cannot do 10x10, 15x15 or 20x20 MHz aggregations on Band 12. That is why T-Mobile went aggressively after Band 71 (600 MHz) and is doing Band 2 (1900 MHz or PCS) refarming and adding Band 66 (1700/2100 MHz or AWS-3) support. A lot of issues that I am experiencing with signal strength may be attributed to the T-Mobile tinkering with towers or doing some weird crap with their network. Simply not having enough bandwidth (i.e. 5x5 MHz vs. 15x15 MHz) could be a big factor. Here is the link to check how much bandwidth T-Mobile has in your corner of the US - http://www.spectrumgateway.com/t-mobile-spectrum-holdings. Pop your zip code in and you'll exactly what you have to play with.
Another factor that I can think of that separates this phone from the others is that it has 6 magnets crammed too close to other components and how they may affect an RF signal reception no one knows?

Hmm if it's all the Tmobile network shortcomings and them experimenting with weird configurations, I would assume that would affect my Pixel XL reception... but the pixel XL usually has 2x to 10x the speed of my PH-1. Maybe it's the magnets, or the titanium laminated ceramic back doesn't allow for enough antenna to be exposed to get a good signal when reception is not optimal...

How do you change lte bands on essential phone?

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the Samsung Galaxy A50's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.

Always high ping on online games but my other phone works well on same simcard

Mobile data is crap i swear

Works perfect just like my s9plus

Something is gravely wrong with this phone. I have the Latin American variant here in the US using T-Mobile SIM card and the variant has all the T-Mo bands, but 4G LTE data is crawling slow, very slow. I have several phones at various times, and this is the slowest I have seen. Even the cheaper Galaxy J4+ is a lot normally faster than this Galaxy A50.

this phone mobile signal is horrible, I don't have any signal issue with redmi note 5. This phone is pretty disappoint me

It's roughly the same as other phones I own (S2, S4, S8, Lg v10..)

Horrible Mobile signal using on AT&T in the USA! Especially on LTE. One has to be right by the cell tower to get Full signal. Don't know...may be the radios are not optimized for the networks here. But the phone has all the LTE bands used here. Where my other phones show full signal, this phone barely shows any. Now,when close to the tower and full signal is shown, it has excellent LTE speeds. Using LTE discovery app, I have observed my device connect to LTE bands 2,4,5 and 17 on AT&T.

If there is a Samsung representative who reads this forum, I want to say something, your A50 is sucks

Quite good Cellular strength here. i use 2 sim ( 2 operators ) , and both works fine

Worse than my old iPhone 7 here in the UK, At home I would have got 2 bars, I get none on this phone, at least I have wifi calling thought. It is a major disappointment at work though, I would have got 1-2 bars now I have no bars unless I go outside.

Network reception sucks, especially the data speeds, im Using Jio 4G & Vodafone 4G.
While my friend who has recently bought A50 which has older March update patch doesn't have any such problems though the operators are same & We stay in the same building.
I believe its a bug in the recent update (June/May).

Same here, I have the latinoamerican version A505G with June patch (may patch same problem).
I live far away of the city. With LTE I have one bar or 0 sometimes. I tried with my old samsung j5 2016 (Snapdragon 410!!) and in this I have 3/4 signal. In 3g is the same proportion. In the places with full signal, I have not any problem.
I have been discover the A50 is using the band 28 (inside places). How I can change the band ?

fablebreton said:
Quite good Cellular strength here. i use 2 sim ( 2 operators ) , and both works fine
Click to expand...
Click to collapse
ATT?

Does anyone have good cellular strength? What model A50 hardware and what date firmware update are you on?
Anyone have an A50G and their cellular strength is good?

Terrible Cellular Strength
I've been using this phone for couple of months but honestly cellular strength is very weak! Mobile data keeps struggling and frequently changes status 4G to H+
One of the most annoying thing is when I first enable the mobile data it gets automatically disabled/enabled on its own for more than 5-6 times! It happens each and every times!

I doubt it. It's probably one of those saturated places where the network towers are not too far apart. This device's cellular radios is definitely not optimized for the US market. As I posted above, very horrible cellular signal using it (I have the Panama version A505G) on AT&T. Signal is good only if right next to cellular tower.
Tons of complaints in this samsung forum - https://r2.community.samsung.com/t5...twork-problem-in-low-signal-area/td-p/1345215
cdoublejj said:
ATT?
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---------- Post added at 08:16 AM ---------- Previous post was at 08:15 AM ----------
I want to know as well. Very horrible cellular signal using the A505G on AT&T.
rcll said:
Does anyone have good cellular strength? What model A50 hardware and what date firmware update are you on?
Anyone have an A50G and their cellular strength is good?
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i think i'm going to pass on the A50, samsung downgraded it to 4gb of ram anyways

AS I posted above, very horrible signal for me as well. Using the A505G version on AT&T.
Several complaints here - https://r2.community.samsung.com/t5...twork-problem-in-low-signal-area/td-p/1345215
Md Ashifur Rahman said:
I've been using this phone for couple of months but honestly cellular strength is very weak! Mobile data keeps struggling and frequently changes status 4G to H+
One of the most annoying thing is when I first enable the mobile data it gets automatically disabled/enabled on its own for more than 5-6 times! It happens each and every times!
Click to expand...
Click to collapse

mrcamp said:
I doubt it. It's probably one of those saturated places where the network towers are not too far apart. This device's cellular radios is definitely not optimized for the US market. As I posted above, very horrible cellular signal using it (I have the Panama version A505G) on AT&T. Signal is good only if right next to cellular tower.
Tons of complaints in this samsung forum - https://r2.community.samsung.com/t5...twork-problem-in-low-signal-area/td-p/1345215
---------- Post added at 08:16 AM ---------- Previous post was at 08:15 AM ----------
I want to know as well. Very horrible cellular signal using the A505G on AT&T.
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If the device supports the correct bands, shouldn't the signal be fine?
What kind of optimizations are needed to have it perform like other Samsung devices that have support for the same band, but get good cellular signal on that band?
Can we flash the optimized radios from those other devices onto the A50?