Related
I've had my myTouch for about a month now and have been lurking around the forums for about the same amount of time. With adequate research, I've been able to successfully root, install and run my phone with Maxismo's HERO rom. Successfully meaning have done all that can be with a 4GB class 2 SDHC.
Now to the title. Yesterday morning after a quick McDonalds run, a friend and I decided to post and enjoy our 600 calorie breakfast in the car while I had Pandora running on my Magic through the car audio jack. To no surprise, friend decides that it is a good idea to slide my phone off the armrest, onto the cupholder where a half-filled cup of McD's orange juice parked itself with no cover.. I blame the lady at the drive-thru for not giving us straws. It was in there for a good 5 seconds.
A **** load of used Kleenex's later, I examined the phone and found that the water-damage indicator was still solid white. Aside from the apparent stickier feel, everything seemed fine.. Until I got home. A couple hours later, I reached for my phone to find that it was vibrating. No call, no vmail, not even a text from homegirl to see how my phone was doing. I had tried all the "phone-drying" methods, from Dust-Off to submerging your phone into a bowl of uncooked rice and I still sit here writing this, with my month-old myTouch dancing around my desk like it was happy to see me.
My first question is, has anybody encountered such a problem? If so, has anyone devised a way to remedy this? Second, I have PHP through T-Mobile (phone insurance for those overseas).. Should I just un-root, suck it up and pay the $130 deductible?
I met up with homegirl later on that night and yes, she was happily myTouched.
I shall await replies if any. Thanks for reading.
does the phone still work besides that. cuz if you are going to pay the deductible, i say just report it stolen and pay the fee to get a new one and use the water damaged one as a back up to flash test roms. the only reason you would unroot it and return it is if you are going through warranty, but it would fail, because though the indicator is still white, they open it up and check for water damage there, so you would still have to pay an out of warranty fee, which is like 400 when I had to return my mytouch for warranty purposes.
Just out of curiosity, where is the water indicator?
Also you should leave the phone submerged (cover off and battery off) in rice or packs of silica if you kept those from packaging of electronics for about 2 days. The longer the better. Then see if the phone still works.
Taknarosh said:
Just out of curiosity, where is the water indicator?
Also you should leave the phone submerged (cover off and battery off) in rice or packs of silica if you kept those from packaging of electronics for about 2 days. The longer the better. Then see if the phone still works.
Click to expand...
Click to collapse
Water level indicator is on the lower right hand corner of the battery compartment. It's a round white sticker.
Phone was left (battery and cover off) in a bowl of rice as I mentioned in my post. I think it's the dried up sugar stuck on the board that's causing the phone to act up.. Gives a whole new meaning to "sweet phone".
tazz9690 said:
does the phone still work besides that. cuz if you are going to pay the deductible, i say just report it stolen and pay the fee to get a new one and use the water damaged one as a back up to flash test roms. the only reason you would unroot it and return it is if you are going through warranty, but it would fail, because though the indicator is still white, they open it up and check for water damage there, so you would still have to pay an out of warranty fee, which is like 400 when I had to return my mytouch for warranty purposes.
Click to expand...
Click to collapse
Phone is still running fine aside from being stuck on vibrate.. The volume button seems to be the only other that's acting up but it's sporadic. If I do end up keeping the phone I'll open it up and have a look-see. I imagine it isn't gonna be a walk in the park like my N95.
Good point on the warranty, my friend who works for T-Mobile said I could return it at her store though.. Will they crack it open later on and possibly bill me?
Thanks for the input.
mausheezy said:
Phone is still running fine aside from being stuck on vibrate.. The volume button seems to be the only other that's acting up but it's sporadic. If I do end up keeping the phone I'll open it up and have a look-see. I imagine it isn't gonna be a walk in the park like my N95.
Good point on the warranty, my friend who works for T-Mobile said I could return it at her store though.. Will they crack it open later on and possibly bill me?
Thanks for the input.
Click to expand...
Click to collapse
they send it to their return center and there they open it up. it happened to me on my sidekick. My trackball on it wasn't working so i returned it to warranty. They billed me 3 months later because they said it was an out of warranty product because they found water damage on the inside of the phone and the water damage indicator was still white. I didn't even know that it had water damage when I returned it. It must have gotten water in it when my hands were wet or when I had it in the rain.
Have you tried to turn off the vibrate feature from the settings to see if that turned off the vibrations?
All stickied up is what your volume button is. That is why it is vibrating and why the volume is acting up. The trick would be to get the sticky orange juice out from under your volume rocker. My menu button was sticking so I used a tiny piece of paper to stick in the very tiny gap between button and phone, maybe you will be able to dislodge the sticky stuff. Its a thought.
But insurance wise I think I'd say I lost it at Mcdonalds (snicker).
mausheezy said:
I met up with homegirl later on that night and yes, she was happily myTouched.
Click to expand...
Click to collapse
ROFLMAO!
I agree. Keep the phone and report it stolen.
Had the same thing happen with cranberry and vodka. pull the battery. Get the assembly manual off of the forum. Dissasemble and clean any and all boards with 90% isoproyl alcohol and a childs soft bristle tooth brush. Do not blow on the boards to dry them as condensation can occur. Just use a fan at room temperature. Make sure you don't get a bunch of alcohol in places it won't come out of (speakers, Microphones, any type of button, USE COMMON SENSE), and only use as much as absolutely necesary. I did mine about 24 hours after it happened and it is still working 3 months later. Sugar will kill it eventualy if left inside so it needs to come out. I have had not one single issue since iI cleaned mine. BE VERY GENTLE. There are a total of FOUR liquid indicators on the unit. One in the battery compartment, and two you cant see, and yet another behind the tab for holding a lanyard. If you need better instructions shoot me an e-mail. [email protected]
tazz9690 said:
they send it to their return center and there they open it up. it happened to me on my sidekick. My trackball on it wasn't working so i returned it to warranty. They billed me 3 months later because they said it was an out of warranty product because they found water damage on the inside of the phone and the water damage indicator was still white. I didn't even know that it had water damage when I returned it. It must have gotten water in it when my hands were wet or when I had it in the rain.
Have you tried to turn off the vibrate feature from the settings to see if that turned off the vibrations?
Click to expand...
Click to collapse
Yeah I did and it still did it. I guess warranty exchange is out of the question then.. Thanks again.
Tech no logy said:
All stickied up is what your volume button is. That is why it is vibrating and why the volume is acting up. The trick would be to get the sticky orange juice out from under your volume rocker. My menu button was sticking so I used a tiny piece of paper to stick in the very tiny gap between button and phone, maybe you will be able to dislodge the sticky stuff. Its a thought.
But insurance wise I think I'd say I lost it at Mcdonalds (snicker).
Click to expand...
Click to collapse
Haha. I tried it out with a bunch of post-its and it seems to have alleviated the volume issue slightly. I think I do have to open it up though coz it's still acting up. Thanks for the tips.. Maybe I should blame it on a McDonalds staff member.
softbanksucks said:
ROFLMAO!
I agree. Keep the phone and report it stolen.
Click to expand...
Click to collapse
Haha I think I will.
donepate said:
Had the same thing happen with cranberry and vodka. pull the battery. Get the assembly manual off of the forum. Dissasemble and clean any and all boards with 90% isoproyl alcohol and a childs soft bristle tooth brush. Do not blow on the boards to dry them as condensation can occur. Just use a fan at room temperature. Make sure you don't get a bunch of alcohol in places it won't come out of (speakers, Microphones, any type of button, USE COMMON SENSE), and only use as much as absolutely necesary. I did mine about 24 hours after it happened and it is still working 3 months later. Sugar will kill it eventualy if left inside so it needs to come out. I have had not one single issue since iI cleaned mine. BE VERY GENTLE. There are a total of FOUR liquid indicators on the unit. One in the battery compartment, and two you cant see, and yet another behind the tab for holding a lanyard. If you need better instructions shoot me an e-mail. [email protected]
Click to expand...
Click to collapse
Thanks. You might expect an email from me pretty soon.
mausheezy said:
Yeah I did and it still did it. I guess warranty exchange is out of the question then.. Thanks again.
Click to expand...
Click to collapse
it's a good thing you have insurance then and you told them that you "lost" it or it was "stolen"
--------------------------------------------------------------------------------
I was at the gym working out and listening to music on my hero. A 45lb weight dropped and rolled right on the hero. I tried to turn it on the screen was a little cracked internally but can still see 85% of it.
The Problem:
When I turn it on it just sits at the first HTC screen, vibrates once and won't boot.
Ive tried soft and hard reset but nothing. The buttons/trackball does not light up.
Ive plugged it in to my computer and removable disc(f drive) recognizes something is plugged in. But when I click on it it says Please insert a disc into the f drive. The orange charge light on the hero does not light up either.
Im pretty sure the phone is done but if anyone has any suggestions let me know. Its about to go under the knife to see if I can see anything messed up internally.
thanks
nick
Haha.........
If you have insurance take it in, otherwise it's time for scalpel and tweezers....
ouch.
There is very little real estate between the screen and the main board, so...i hope you dont have any damaged ICs.
Hopefully you will see something obvious once dissected.
Thats a bummer, man. At least its easy to take apart!
i wouldn't attempt to take it apart, just put it stock and request a refurbishment because that's what your gonna get and will probably have to pay the $100 to boot.
Day 1 in the OR....
Didn't see much, very little damage to the circuit board almost cant tell, but that little bit goes a long way. Went through poking everything like a dentist looking for a cavity. There was a loose solder, so keeping my fingers crossed.
After I put together, the LED indicator now lights up when its plugged in. Im going to let it sit to see if it gets to green.
Will update.
Thanks guys,
Btw: im using a blackberry as a backup, first non htc phone in the last 3 years. This thing kinda sucks
after 5 hours into the operation. The hero is alive up and running after a hard reset, soldering, and moving some of its "guts" around.
I just ordered a screen and it will be up and running in now time.
So excited!!!!
ovrboostVR4 said:
after 5 hours into the operation. The hero is alive up and running after a hard reset, soldering, and moving some of its "guts" around.
I just ordered a screen and it will be up and running in now time.
So excited!!!!
Click to expand...
Click to collapse
wow man, good job!!
Well, awesome news on the brain surgery....I think I would have just rather coughed up a Benjamin. To each his own.
There is no satisfaction in buying another!
Good work!
ovrboostVR4 said:
after 5 hours into the operation. The hero is alive up and running after a hard reset, soldering, and moving some of its "guts" around.
I just ordered a screen and it will be up and running in now time.
So excited!!!!
Click to expand...
Click to collapse
What a success! Congratz man!
Our Heros are pretty resilient. Mine has survived TWO plunges into the hot tub (thanks to a clumsy girlfriend) with no damage!
lordofokra said:
Our Heros are pretty resilient. Mine has survived TWO plunges into the hot tub (thanks to a clumsy girlfriend) with no damage!
Click to expand...
Click to collapse
Well, mine has survived a plunge into a coffee cup with nothing but a tiny brown stain in the top-left corner of the screen.
If you have need of a replacement, I just bought a droid.
The only things I really miss are the trackball and the Sense clock.
man pics would have been awesome...
Ah, man! Thanks for the great laugh! That's so awesome you took your phone apart and fixed it right up. Great work!
Kcarpenter said:
Well, awesome news on the brain surgery....I think I would have just rather coughed up a Benjamin. To each his own.
Click to expand...
Click to collapse
He may find out after ordering the screen that it may have been cheaper to cough up the $100 for a replacement. Had that issue on a laptop once...the screen costs more than the entire computer. Wasn't worth fixing.
HeroMeng said:
Well, mine has survived a plunge into a coffee cup with nothing but a tiny brown stain in the top-left corner of the screen.
Click to expand...
Click to collapse
Mine survived a four-foot drop directly onto a concrete driveway...face down. Chipped the glass a little (about the size of a needle tip), but otherwise the phone works fine.
Didn't even bounce. I'm lucky the screen didn't break.
tkirton said:
He may find out after ordering the screen that it may have been cheaper to cough up the $100 for a replacement. Had that issue on a laptop once...the screen costs more than the entire computer. Wasn't worth fixing.
Click to expand...
Click to collapse
$30 for a new screen isn't bad. Ive replaced many screens, 2 kaisers, a wizard, and an Excalibur(Not all mine), Whats this $100 for a replacement people keep mentioning?
ovrboostVR4 said:
$30 for a new screen isn't bad. Ive replaced many screens, 2 kaisers, a wizard, and an Excalibur(Not all mine), Whats this $100 for a replacement people keep mentioning?
Click to expand...
Click to collapse
If you have to get a new phone and it wasn't due to a manufacturing defect then there is a $100 deductible to get it replaced (if you have insurance on it...if not, you're SOL).
$30 for a screen? I thought it would be much higher.
Ok so my friend has an HD2. He was at work and some prick dumped a bucket of water on him. So I got looking at his phone and it seems that the only thing wrong is that the screen will not come on.
I can get the bottom lights to come on and the volume is somewhat working. But the screen will not light up at all. My question is... is there a way to buy a replaceable screen? He bought it off eBay so I'm guessing that the insurance was unavailable for him. Or would T-Mobile US look at his phone and troubleshoot it?
Thanks in advance for any information.
Sent from my HERO200 using XDA App
best thing he could of done is to immediately remove the battery and let the phone dry out for a few days. I would do that now anyways. Then put the battery back in, let it charge, then try to turn it on. If its really just the screen, yes they are replaceable, but make sure he gets the lcd/digitizer combo, those things are almost impossible to replace separately.
Dubbin_Irie said:
Ok so my friend has an HD2. He was at work and some prick dumped a bucket of water on him. So I got looking at his phone and it seems that the only thing wrong is that the screen will not come on.
I can get the bottom lights to come on and the volume is somewhat working. But the screen will not light up at all. My question is... is there a way to buy a replaceable screen? He bought it off eBay so I'm guessing that the insurance was unavailable for him. Or would T-Mobile US look at his phone and troubleshoot it?
Thanks in advance for any information.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
how do you know the screen is the problem? could be one of the many chips on the main circuit board could be fried. In my humble opinion, take the battery out and let it sit for about a week in a nice dry area. try it after a week or so and if it still don't work, sell it for parts on ebay.
I think you'd be wasting your money, especially if you have never tried taking one apart before. I've fixed a few phones before but the thought of opening up my HD2 makes me cringe!
hey thanks for the response we will give that a go. and hopefully that works but ill start looking up prices on the combo now. thanks again
The best thing yoiu can do for a wet phone, like previously stated is take the battery out, and stick it in a tub of rice for atleast a few days. this will draw moisture out of the phone.
I must have been lucky. I dropped mine in the toilete 1 drunken night. it came out still on and working, then the volume started adjusting itself and the screen was going funny. 24 hoiurs in rice and it was fine except for a dodgy volume button which sorted itself within another day.
If its still not working correctly, you mayb have to send it into htc for repair and get the idiot who poured a bucket of water to pay for the repair.
Alright, let me keep this simple. I was charging my Nexus 4 on my wireless charging orb yesterday. I did not notice that it was slipping off the orb since I was eating, and by the time I finally noticed, it fell to the ground. When I picked it back up, I noticed that the back of the phone was cracked. The crack on the backside was pretty bad that it actually affects the camera; when I try to take a picture, I noticed that there is a really bright area on the bottom of the picture (most likely from the cracks). I bought the N4 from day 1 and got it a week after, so I don't think calling Google Play support would help me there. If I call LG and explain to them that the cracks were caused by the phone slipping off the orb, would they allow me to send it in for repair under the limited warranty provided along with the phone?
UPDATE: I just called LG and just asked for how much it would be to repair it. Did not explain or anything. They told me that it could be $140-200; could be more, could be less. Is there any other cheaper alternatives to getting the back cover fixed? I really don't want to pay that much, but if there is nothing I can do, then I might as well.
NelsonTheMoron said:
Alright, let me keep this simple. I was charging my Nexus 4 on my wireless charging orb yesterday. I did not notice that it was slipping off the orb since I was eating, and by the time I finally noticed, it fell to the ground. When I picked it back up, I noticed that the back of the phone was cracked. The crack on the backside was pretty bad that it actually affects the camera; when I try to take a picture, I noticed that there is a really bright area on the bottom of the picture (most likely from the cracks). I bought the N4 from day 1 and got it a week after, so I don't think calling Google Play support would help me there. If I call LG and explain to them that the cracks were caused by the phone slipping off the orb, would they allow me to send it in for repair under the limited warranty provided along with the phone?
UPDATE: I just called LG and just asked for how much it would be to repair it. Did not explain or anything. They told me that it could be $140-200; could be more, could be less. Is there any other cheaper alternatives to getting the back cover fixed? I really don't want to pay that much, but if there is nothing I can do, then I might as well.
Click to expand...
Click to collapse
Seriously Doubt LG will repair it without cost... Mainly because you shouldn't have set the phone so close to the edge of the table/desk when it was being held up by rubber and magnets. Its not impossible for it to slip off.. Specially IF you have a case on the phone, which reduces the strength of the magnets grip.
No cheaper way to get it fix other than through LG.. At least none that I have found.
There aren't 't any magnets in the orb that hold the Nexus 4. I've heard the back late is easy to change. Maybe you can find one cheap on ebay or somewhere else and change it yourself.
Sent from my Nexus 4 using Tapatalk 2
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
grubbster said:
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
Click to expand...
Click to collapse
+1. Thanks
grubbster said:
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
Click to expand...
Click to collapse
Agreed
Should be I'm not that bright and leave the orb on the edge of my desk... Doh! Lol
Sent from my Nexus 4
TheIntruder said:
Agreed
Should be I'm not that bright and leave the orb on the edge of my desk... Doh! Lol
Sent from my Nexus 4
Click to expand...
Click to collapse
Gravity ftw.
@OP I'm gonna suggest you do a search for replacement back. Don't take me wrong, not trying to be a prick. I'm driving and wanted to let you known there might be an alternative. There are 1-2 threads, one guy asks people to pm him to buy the back. Also I think its simple to replace it by just removing the two screws. One thread a guy mentions he sent his back to LG and it cost him $64 total and two weeks. There are backs online about $35-50.
Hope that helps
Hey guys,
A few weeks ago, my Nexus 4 went through the wash and in a moment of stupidity, I decided to take it to a cellular repair shop. When I got it back, they said it was broken, but with a new battery I managed to fix it. The problem is, the LED Flash looks to have been removed along with the puffy white part around it. Is there any way to fix this short of getting a new motherboard, because other than this the phone works fine. Thanks,
Attached are some before and after shots of the motherboard.
Jackk127 said:
Hey guys,
A few weeks ago, my Nexus 4 went through the wash and in a moment of stupidity, I decided to take it to a cellular repair shop. When I got it back, they said it was broken, but with a new battery I managed to fix it. The problem is, the LED Flash looks to have been removed along with the puffy white part around it. Is there any way to fix this short of getting a new motherboard, because other than this the phone works fine. Thanks,
Attached are some before and after shots of the motherboard.
Click to expand...
Click to collapse
If it's only the LED light that is broken then just use it as is. The phone still works at most. Next time when a phone goes through hell in water, bury it under rice for a few days and let it do it's work.
scream4cheese said:
If it's only the LED light that is broken then just use it as is. The phone still works at most. Next time when a phone goes through hell in water, bury it under rice for a few days and let it do it's work.
Click to expand...
Click to collapse
Yeah that's what I figured, thanks.