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hey guys i have attached pictures of my g1's broken screen. First it was just from the top that was unnoticeable now it has spread to the other end take a look. Everything works fine, the touch is working perfectly everywhere on the screen. are there chances that this crack will grow further? i dont think repair parts are available right now ..what do you guys think?
http://img14.imageshack.us/img14/8046/dsc05476vk5.jpg
http://img22.imageshack.us/img22/563/dsc05477yf0.jpg
http://img12.imageshack.us/img12/2802/dsc05478ly8.jpg
http://img14.imageshack.us/img14/7278/dsc05480ry7.jpg
helo? anyone?
http://www.cellulardr.com/products.php?cat=513
is this screen will continue to work for a long time?are there chances of further cracks? which part of screen is this? digitizer?
r4yd3n said:
hey guys i have attached pictures of my g1's broken screen. First it was just from the top that was unnoticeable now it has spread to the other end take a look. Everything works fine, the touch is working perfectly everywhere on the screen. are there chances that this crack will grow further? i dont think repair parts are available right now ..what do you guys think?
http://img14.imageshack.us/img14/8046/dsc05476vk5.jpg
http://img22.imageshack.us/img22/563/dsc05477yf0.jpg
http://img12.imageshack.us/img12/2802/dsc05478ly8.jpg
http://img14.imageshack.us/img14/7278/dsc05480ry7.jpg
Click to expand...
Click to collapse
looks like your digitizer is broken.
however in the link that Dharkaron had posted (http://www.cellulardr.com/products.php?cat=513), there is replacement screen for around $180, it should contain digitizer in it, but i would check before purchase.
if thats a digitizer only, it should not spread, but you are in risk of damaging your lcd display. (not really relevant if you cant get digitizer by itself though)
Sorry but it looks more like your protection sheet is broken try to take that of maybe it will help ;-)
screen protector u mean? no its not tht I checked tht already how can the protector break its not solid ...so digitizer for $180 that expensive I rather wait for some time and get a new one
well, its the whole screen for 180, but it does not say that it does come with digitizer, so it actually maybe wiyhout one, that is why i would check, digitizer for my old sony was around 100 and it was only digitizer, without lcd, so i would wait and see if you can find digitizer by itself (as long as it is actually separate part and not integrated somehow with lcd...) good luck on your hunt.
@WvaanWaas
screeen protector, as like piece of elastic transparent film broken that way? very unlikely my friend.
r4yd3n said:
is this screen will continue to work for a long time?are there chances of further cracks?
Click to expand...
Click to collapse
There is no way to tell how long it will work. Could work for a day, could work for a year. Chances of further cracks? There is always a chance a crack will get bigger as it's subjected to day to day use. Also, please don't bump your own post, especially after less than a day of waiting. We have lives and don't sit here just to answer people's questions.
This link is just the digitizer, like i said prices seem high to me.
http://www.cellulardr.com/G1FaceplateDigitizerBlk.htm
Just saw this, might be all you need if the touchscreen still works on your phone.
http://www.cellulardr.com/G1FaceplateBlk.htm
ok i am confused..the broken screen of my g1 is it digitizer or the faceplate? my touch screen is perfect like before even on the cracked part it works like it used to do...i cant feel the crack probably because of the screen protector..if thts the faceplate then its gud
r4yd3n said:
ok i am confused..the broken screen of my g1 is it digitizer or the faceplate? my touch screen is perfect like before even on the cracked part it works like it used to do...i cant feel the crack probably because of the screen protector..if thts the faceplate then its gud
Click to expand...
Click to collapse
it is digitizer also known as touch screen, faceplate thats whats around (black frame) digitizer/touchscreen is not there, and that is what failed in yours. digitizer/touch screen.
this will not fix the problem: http://www.cellulardr.com/G1FaceplateBlk.htm
this will work: http://www.cellulardr.com/G1FaceplateDigitizerBlk.htm
I think I will continue to use it and wait for some time till I can find cheap digitizer
he3r0 said:
looks like your digitizer is broken.
however in the link that Dharkaron had posted (http://www.cellulardr.com/products.php?cat=513), there is replacement screen for around $180, it should contain digitizer in it, but i would check before purchase.
if thats a digitizer only, it should not spread, but you are in risk of damaging your lcd display. (not really relevant if you cant get digitizer by itself though)
Click to expand...
Click to collapse
It's pretty clear according to the description on Cellulardr that the LCD and the Touch screen digitizer are separate products. The digitizer is about 190$.
Part #: G1FaceplateDigitizerBlk
Manufacturer: HTC
SKU: LS032B7LX01
T-Mobile G1 Google Front Faceplate BLACK with Digitizer Touchscreen Lens
HTC Tmobile Android G1 Faceplate with Window Lens Touch Screen Glass and Flex Cable
Front Window Lens Glass is included
Price: $189.95
r4yd3n said:
hey guys i have attached pictures of my g1's broken screen. First it was just from the top that was unnoticeable now it has spread to the other end take a look. Everything works fine, the touch is working perfectly everywhere on the screen. are there chances that this crack will grow further? i dont think repair parts are available right now ..what do you guys think?
http://img14.imageshack.us/img14/8046/dsc05476vk5.jpg
http://img22.imageshack.us/img22/563/dsc05477yf0.jpg
http://img12.imageshack.us/img12/2802/dsc05478ly8.jpg
http://img14.imageshack.us/img14/7278/dsc05480ry7.jpg
Click to expand...
Click to collapse
The glass of the digitizer is broken my friend. Your screen protector should be intact. The LCD should most likely be intact but there no way of telling it 100% by looking at those pictures even though they were good. It doesn't look that bad but it will most likely get worse. Just use gently contact and do not press the screen. You may notice that the digitizer may not respond exactly like before but pretty good. Now there's a bigger risk your LCD will get broke as well if it is subject to heavy pressure.
Dharkaron said:
Just saw this, might be all you need if the touchscreen still works on your phone.
http://www.cellulardr.com/G1FaceplateBlk.htm
Click to expand...
Click to collapse
r4yd3n said:
ok i am confused..the broken screen of my g1 is it digitizer or the faceplate? my touch screen is perfect like before even on the cracked part it works like it used to do...i cant feel the crack probably because of the screen protector..if thts the faceplate then its gud
Click to expand...
Click to collapse
No the faceplate is just the plastic frame around/above the digitizer. You need the digitizer. Unfortunately CellularDR doesn't sell the digitizer itself but instead they have package of the faceplate+digitizer. That part including many others are out of stock looking at their site.
r4yd3n -> I don't know where you live but if you live in the US or Canada you should be able to order repair parts however if I were you I would send it in. Remember, Cellulardr have strict rules of not shipping outside USA and Canada (Confirmed in email) except probably if you're an american/canadian working overseas.
well the touch screen is still working like before I am surprised ...no effect of broken digitizer on the touch screen
meh
I broke my screen christmas eve
http://androidcommunity.com/forums/members/dzknockout/albums/mine/1605-phone.jpg
(Still fully funtional)
I say leave it till its necessary to get a new one. And rather than buy replacement parts for an arm and a leg, you can send it back to t-mobile for like $110 (provided you have insurance. But honestly, a broken screen isn't that big a deal if it's fully funtional. And my screen is way more f*cked up than yours
ohh yea urz is way too much cracked then my screen ...ok so I will continue to use it and wait for something better.
Good News Google G1 Digitizer Only Now available
Good news guys I just noticed that www.cellulardr.com now sells the Tmobile Google G1 Window Lens with Digitizer only at a lower price: http://www.cellulardr.com/G1Digitizer.htm
They don't have a picture yet so just to be sure I called them and confirmed that this is the correct part. Basically this is the Window Lens Glass with the Touch Screen Digitizer and has the Flex Cable attached to it. It does not include the LCD but I understand that most people that have broken their phone, have only damaged this part.
Hope this helps you guys.
P.S. They told me that they have a limited quantity in stock so if you really need it, jump on it.
Hi Folks,
I'm reading this forum since about 1,5 weeks, as I got my first smartphone then. Unfortunaly I sent it back today, as it got broken yesterday. It has the problem, that the touchscreen doesn't untouch. I made a picture:
I can get rid of this touched area by pressing on it with my fingernail and move it to the bottom.
I think it's from that lether case. Anybody else ever had a problem like that? Probably with another phone type?
Looks like condensation under the screen to me.
Reapply screen protector... That's it..
I thought about water also, but under the microscope we have seen that it wasn't water. I was able to remove it restless until I touched it next.
I removed the screenprotector, but that wasn't a solution.
Unfortonaly I had to send it back today, as I'll get a brandnew one within the first 14 Days after delivery
Wow that's new. Mebe condensation.
Maybe since the touch part is 2 layers, Glass and Plastic screen hovering on top of that, that it got too hot somehow and that the plastic part got stuck to the glass. mebe if you had let it cool or something it woulda unstuck.
Was the phone near any heat or in direct sunlight?\
This looks like a cracked digitizer, a touch sensitive layer above the screen itself. The screen underneath usually seems to be fine, but it doesn't have the touch capabilities anymore. It has a look of spilled liquid and you should be able to see dots of the touch grid, you can't see them normally. It happened to me on my Orbit2. I think whole screen has to be changed...
cassper1 said:
This looks like a cracked digitizer, a touch sensitive layer above the screen itself. The screen underneath usually seems to be fine, but it doesn't have the touch capabilities anymore. It has a look of spilled liquid and you should be able to see dots of the touch grid, you can't see them normally. It happened to me on my Orbit2. I think whole screen has to be changed...
Click to expand...
Click to collapse
I thought about something like that too. Has the digitizer a "spazial" filling, so that you have a "soft feeling" when you tab it with the penzil?
HTC Touch Freak said:
Wow that's new. Mebe condensation.
Maybe since the touch part is 2 layers, Glass and Plastic screen hovering on top of that, that it got too hot somehow and that the plastic part got stuck to the glass. mebe if you had let it cool or something it woulda unstuck.
Was the phone near any heat or in direct sunlight?\
Click to expand...
Click to collapse
I had the phone in my trouser pocket every day. No sunlight or heat. I tried cooling down...no chance. I had a Cassiopeia once and had a waterdamage to it. There I was able to get the water out of the touchpad by having it on my heating for a few days. But it looked not like this here.
HI
i have the same problem with my diamond2.. i have on screen brando ultra clear ,i have called assistance and i must ship to them
now what i do, i must try to remove screenprotector before carry the phone to assistance or no?
help me
excuse for my bad english
tornado75 said:
HI
i have the same problem with my diamond2.. i have on screen brando ultra clear ,i have called assistance and i must ship to them
now what i do, i must try to remove screenprotector before carry the phone to assistance or no?
Click to expand...
Click to collapse
I had the same screen protector...strange. I removed it before i sent it back. After removing I tried, but the error wasn't gone. I think better remove it before sending it back, but you should also try if this fixes the problem. Tell us if or if not
Sqoerk said:
I had the same screen protector...strange. I removed it before i sent it back. After removing I tried, but the error wasn't gone. I think better remove it before sending it back, but you should also try if this fixes the problem. Tell us if or if not
Click to expand...
Click to collapse
i have removed the screenprotector but is the same error, i have sended it to assistance center this afternoon...
i wouldn't pay for damage why the phone is never fall
i hope well
Just had the same problem with my Td2. Not impressed. The phone was fine one minute as listening to my music on it, popped it in my pocket went upstairs ang got this blob right in the centre of the screen.
Glad I took the insurance now as this is going to have to get sent back. Not overly impressed as only had the phone for 6 weeks and having a problem with the build.
Just a quick question for those that had this problem. Was the damaged screen visible under all types of light?
I ask this because taking into different rooms in my house and different types of light it seems to disappear, then reappears under other light sources. I will test in the daytime tomorrow but am now starting to wonder exactly how long it has been there...
db_darryl said:
Just a quick question for those that had this problem. Was the damaged screen visible under all types of light?
I ask this because taking into different rooms in my house and different types of light it seems to disappear, then reappears under other light sources. I will test in the daytime tomorrow but am now starting to wonder exactly how long it has been there...
Click to expand...
Click to collapse
My "blob" couldn't be seen when I looked straight from above. As on my pictrue I had to look from a angle to see it. Also it was hard to see under bright daylight. Hope that helps.
But I have a question also: You all used the leather bag shipped with the phone? I think the case isn't plain enought inside. I think there is a higher pressure one the display while wearing it in my trouser pocket. Anybody else who can tell more about that?
I've the same problem, at least I think it is the same. Touch still works fine, but it seems like there is some condensation underneath the screen.
I can confirm that it has nothing to do with the screenprotector.
If I put my finger on it, it moves to the sides. Sometimes it seems to be gone, but after a while I notice it again.
It's a very colourful stain. Can I claim warranty for this kind of 'errors'?
dlarge said:
It's a very colourful stain. Can I claim warranty for this kind of 'errors'?
Click to expand...
Click to collapse
As you are the 4th in this thread I think so
It's not under warranty of HTC, at least that's what they told me...
Did somebody else contacted HTC about this problem?
dlarge said:
It's not under warranty of HTC, at least that's what they told me...
Did somebody else contacted HTC about this problem?
Click to expand...
Click to collapse
too bad it seems like they classify it under 'cracked display' - and according to the user manual it is not covered by warranty.
Probably, but I think it's just an error of HTC. The way they treat their loyal customers is, in my opinion, verry disappointing. It was the same with the problems everyone had with the TytnII.
Today I got my phone back from my provider...the same broken one. In the letter they told my I sent it back too later
Now I'm dissapointed from o2 Germany, cause the customer support told me what to do and I did it.
guys i had the same problem (http://forum.xda-developers.com/showthread.php?t=519441) and i got a replacement. but i tell you.. this is caused because one time the phone got hit by pressure on the screen and the screen itself kinda felt into the phonecase. check out from the side.. you probably will see that the screen is lowered - then when you use fingers on the touchscreen this blob appears. in my case the screen didnt work anymore as soon the blob appeared... but was able to get it out with some tissue and rubbing.
also i saw some oil liquid under de screen - depending on the light outside.
so.. just take care.. this phone is very sensitive to any pressure on the screen and using it in a trouser pocket is already dangerous!
had to replace my glass and digitizer, so i did. after i put my phone all back together i get this weird kind of issue with my lcd. when i startup the phone it looks just fine, but then its like a shade is pulled down most of the screen. it will change depending on the background. just sucks when the main issue is fixed, something else goes wrong. anyone have this problem or know how to fix it shoot me a line.
thanks
Snickles
i tried to post pics but i am a noob and it wont let me. sorry
nevermind about not getting pictures. here they are.
Try reseating the display cable.
i had taken it all apart and back together again, and its still the same.
Did you try the old display? If the old one works, and this one doesn't, then this one is faulty.
it is the old display. it worked perfectly up until i replaced the glass and digitizer. even while my screen was cracked, i could use and see the phone just fine.
How did you get the glued down digitizer off? Did you start prying?
Oh, and you should have gotten an LCD/Digitizer combo.
i got it off by heating the edges carefully with a blowdryer and used the plastic guitar pick tool to remove the glass/digitizer from the lcd. it came off way smooth and easy.
i was thinking to myself i should have got the combo as well, but didn't have the extra 100$ now i totally regret not getting it. FACE PALM!!!
snicklefrits said:
i got it off by heating the edges carefully with a blowdryer and used the plastic guitar pick tool to remove the glass/digitizer from the lcd. it came off way smooth and easy.
i was thinking to myself i should have got the combo as well, but didn't have the extra 100$ now i totally regret not getting it. FACE PALM!!!
Click to expand...
Click to collapse
I looked again. You (somehow) broke the LCD. Look in the second photo at the top in the middle. See the dark spot?
If there is no physical damage, send it into HTC. You still might be under warranty.
mayurolla said:
If there is no physical damage, send it into HTC. You still might be under warranty.
Click to expand...
Click to collapse
He opened the phone.
rr5678 said:
He opened the phone.
Click to expand...
Click to collapse
That doesn't mean there is any visible physical damage. If he carefully replaced any void stickers, he should be fine.
rr5678 said:
I looked again. You (somehow) broke the LCD. Look in the second photo at the top in the middle. See the dark spot?
Click to expand...
Click to collapse
that dark spot it just a piece of tape that is holding the generic screen protector on.
there is no more void sticker, and i purchased it from someone quite a while ago, not through a mobile service.
Hello
My phone seems to be manifesting these bright pixels/spots on LCD as you can see in the picture.
I am suspecting it is from applying pressure on the screen but I do take care of it so I don't see why this has happened.
You can see these pixels clearly under bright/white colors/backgrounds, under dark colors you can barely see it.
I wonder if HTC will cover this under my regular warranty or will they charge me for a new screen. I had bad experience with them before and they tend to blame you at any occasion to save their costs.
quite a common problem if ya look around the forum, I sent mine back, they had it 6 weeks, then gave me a quote of nearly 200 quid to fix it....was my fault,they said it was from over heating, which I know is bull****.. their service is the worst ever sadly, so I got it back and lived with it.
I disassembled my display with the same trouble, there is a thin reflective film (aluminium coated) which have clear points, maybe corrozion caused by humidity. That points let more light to pass through LCD and looks like light spots or even lines in my case. You have to change LCD only if touch works properly.
pvii said:
I disassembled my display with the same trouble, there is a thin reflective film (aluminium coated) which have clear points, maybe corrozion caused by humidity. That points let more light to pass through LCD and looks like light spots or even lines in my case. You have to change LCD only if touch works properly.
Click to expand...
Click to collapse
Thanks for your advice but I am not opening my device as long as it has warranty.
The only thing I want to know is if anyone knows 100% if this is covered under warranty.
Paying 40 Euros to have someone tell me it's not covered under warranty is a waste of money for few faulty pixels.
I would only do it if it really starts to annoy me.
I am hoping it is covered under warranty and I hate to hear from HTC blaming me everytime i send a device their way.
I'm doubt this defect is covered by warranty, probabily not.
I can not tell you for definite if it will be covered under warranty or not, but read this post here it will help you better understand what is going on with your screen.
T-Macgnolia said:
I can not tell you for definite if it will be covered under warranty or not, but read this post here it will help you better understand what is going on with your screen.
Click to expand...
Click to collapse
Thanks for the link. From what I read I think I have white spots on the display. Now to find out if HTC would fix it under warranty that seems to be a grey area.
I wish to hear more of people who have my problem and perhaps they can post some pics of their screens so we can compare and pinpoint what the cause of this.
If it is due to pressure, I cannot understand how this has happened as I have not used any abnormal pressure other than pressing on the touchscreen mildly for it to cause this.
On my HD2 display similar light lines and spots appeared due to tiny skratches on lightspreader film (a thin film specially designed to uniformly scatter light from backlight LEDs on the whole display surface). It's my bad, this lightspreader is made from very soft plastic and I scratched it with my fingers when took it out ;( but the screen was already pretty damaged, so it's not too big deal to me.
yep, typical white spots.
as pvii said, they are related to the polarizing foils used to disperse the backlight and redirect the light to a specific angle when passing through the tft matrix.
I've seen these things come out from nowhere (don't know why...?!?) but except these situations, most of them come via a mechanic shock, too much pressure on the screen or something stuck between these foils (dirt for example).
I'm sorry but as i said, there isn't any practical solution to this problem and i really don't recommend a lcm module disassembly.
facdemol said:
yep, typical white spots.
as pvii said, they are related to the polarizing foils used to disperse the backlight and redirect the light to a specific angle when passing through the tft matrix.
I've seen these things come out from nowhere (don't know why...?!?) but except these situations, most of them come via a mechanic shock, too much pressure on the screen or something stuck between these foils (dirt for example).
I'm sorry but as i said, there isn't any practical solution to this problem and i really don't recommend a lcm module disassembly.
Click to expand...
Click to collapse
those typical white spots are not covered under warranty then?
relic said:
those typical white spots are not covered under warranty then?
Click to expand...
Click to collapse
In most cases no warranty. A new display+digitizer will cost a bit
pvii said:
In most cases no warranty. A new display+digitizer will cost a bit
Click to expand...
Click to collapse
I have seen post of anywhere from around $85 USD to $120 USD depending on who you get to do it, HTC $100 USD to $120 USD
Well, today is a sad day My acer Iconia A500 is now in a tablet coma.
The screen is broken, not the glass (Oddly) just the LCD panel. I thought I'd ask you guys if it was worth getting fixed or trying to fix it myself. (I assume that parts are hard, if not impossible to order)
You guys have any recommendations?
It still boots? If so consider donating it to a dev. Or sell it on ebay. You can probably find a screen that'd fit and match specs but it's way beyond my skill level to replace one.
Why not send it to them? You have 1 year Parts & Labor as outlined in the warranty agreement.
Screen broken as I looks funny.or physically cracked.I had a issue with the video connector took it apart and pushed it in properly
erica_renee said:
Screen broken as I looks funny.or physically cracked.I had a issue with the video connector took it apart and pushed it in properly
Click to expand...
Click to collapse
The LCD it's self is actually physically cracked, the glass is still ok believe it or not. I will post a picture later.
That could actually be covered under warranty.if the outer glass is unharmed.
but then again what do I know
Ya, I'm not sure either. Seems to me there would be no way the glass (LCD panel, outer glass or otherwise) would crack under 'normal operating use'. But if there are no outward signs of being dropped or flexed, maybe they would cover it.
If there was, maybe, some insight as to how it happened it would help.
gammaRascal said:
Ya, I'm not sure either. Seems to me there would be no way the glass (LCD panel, outer glass or otherwise) would crack under 'normal operating use'. But if there are no outward signs of being dropped or flexed, maybe they would cover it.
If there was, maybe, some insight as to how it happened it would help.
Click to expand...
Click to collapse
I believe that I put slighting to much stress on the case causing the LCD inside to break. But the outside glass and case look almost perfect. (Wouldn't have ever thought that it would break like that)
One other thing that I've thought about is square trade's warranty. (only $100 for accidental warranty)
Markon101 said:
I believe that I put slighting to much stress on the case causing the LCD inside to break. But the outside glass and case look almost perfect. (Wouldn't have ever thought that it would break like that)
One other thing that I've thought about is square trade's warranty. (only $100 for accidental warranty)
Click to expand...
Click to collapse
Good point - As I understand it, our tabs have Gorilla glass which allows for some level of flex without shattering. So I guess it would be easy to flex the tab too much and crack the LCD panel while not damaging the outer glass. However, doing this without some sign of flex/distortion of the frame seems unlikely. Though still possible I suppose.
If your tab outwardly shows no signs of flex or distortion then all the better.
This is all hypothetical of course. You still haven't mentioned how it cracked or the story behind it. Just that it's cracked. Did you sit on it?
At this point...
What do you have to loose by sending it back to Acer under 1 yr. Parts warentee? Worst case outcome: you don't get it fixed and end up right where you started with a broken a500.
Aside from that, sorry your tab broke / you broke your tab which one is it, and let's see some sexy broken a500 pics plz lol
Can you still use the hdmi? If so you should be able to use it with a flat screen tv/monitor. So it's not totally trashed.
Here is a picture https://picasaweb.google.com/lh/photo/NvEjWbzgIjlRZ5uzvOO_OqkhQOs07vwbc7vFCfJjvnw?feat=directlink
captfx said:
Can you still use the hdmi? If so you should be able to use it with a flat screen tv/monitor. So it's not totally trashed.
Click to expand...
Click to collapse
This is a good point.
If you use your credit card to pay for the a500, it might be cover by a extended warranty (check your credit card agreement papers or give them a call ).
patof said:
If you use your credit card to pay for the a500, it might be cover by a extended warranty (check your credit card agreement papers or give them a call ).
Click to expand...
Click to collapse
Unfortunately I paid with cash..........
Click HERE for some more info on a possible source for a replacement LCD.
I suspect that you would have a much better chance finding a replacement LCD than finding a replacement touch panel.
internetpilot said:
Click HERE for some more info on a possible source for a replacement LCD.
I suspect that you would have a much better chance finding a replacement LCD than finding a replacement touch panel.
Click to expand...
Click to collapse
Unfortunately they wont ship to the US, I don't think i'm quite skilled enough to put a new one on anyway. Thank you though!
Markon101 said:
Unfortunately I paid with cash..........
Click to expand...
Click to collapse
if you are still reading the forum, and haven't found a solution, here is a replacement off ebay.
http://www.ebay.com/itm/Original-AC...437?pt=LH_DefaultDomain_0&hash=item415d318c05
Sent from my A500 using Tapatalk