How to fix Nexus 6P bootloop on locked devices? - Nexus 6P Q&A, Help & Troubleshooting

Hey,
Recently i got the bootloop issue on my nexus 6p.
Unfortunately, i didn't unlocked my phone before the bootloop and i can't use the new method to fix bootloop.
Do you have any idea how to get my phone back? i don't have warranty no more.

Try to discharge it to <10% then it might boot up and you'll be able to unlock it.

Anpilogov.Ilya said:
Try to discharge it to <10% then it might boot up and you'll be able to unlock it.
Click to expand...
Click to collapse
Tried, but it's still not working.
Any other idea?
Sent from my SM-G950F using Tapatalk

Try heating it up real hot with a hairdryer. Took me about 10 minutes, and you should aim for the back, between the camera glass and the fingerprint reader. Just let it bootloop while you're doing this and eventually it should boot right up

Related

[Q] Water damaged Nexus 4, salvageable?

Hey all,
About a month ago my nexus 4 met up with my washing machine, and as a result was submerged in water for about an hour. Shortly after the incident I opened it up to see what the damage was and the only damage I saw was some indications of corrosion on the motherboard (image 1) and (image 2). On the reverse side (image 3) you can see there is no such corrosion. Unfortunately in the confusion after taking the phone out of the water, I tried to boot it up.
Tonight, 1 month later I was fooling around and I plugged the phone in. What I got at first was the "red LED of death", but when I held the power button, the white battery symbol (image 4) popped up and the phone vibrated, followed by bitter nothingness.
My question is to ask whether or not I could salvage my dear Nexus, and how I could do this. My theory is that I would replace the fried board with a fresh one and maybe the battery too, but
1) do you think this would work? and 2) where could I find a replacement motherboard? I'm sorry to bother you but I think this information might save me a couple hundred bucks and may enlighten others with my same misfortune. Thanks,
Jack
Jackk127 said:
Hey all,
About a month ago my nexus 4 met up with my washing machine, and as a result was submerged in water for about an hour. Shortly after the incident I opened it up to see what the damage was and the only damage I saw was some indications of corrosion on the motherboard (image 1) and (image 2). On the reverse side (image 3) you can see there is no such corrosion. Unfortunately in the confusion after taking the phone out of the water, I tried to boot it up.
Tonight, 1 month later I was fooling around and I plugged the phone in. What I got at first was the "red LED of death", but when I held the power button, the white battery symbol (image 4) popped up and the phone vibrated, followed by bitter nothingness.
My question is to ask whether or not I could salvage my dear Nexus, and how I could do this. My theory is that I would replace the fried board with a fresh one and maybe the battery too, but
1) do you think this would work? and 2) where could I find a replacement motherboard? I'm sorry to bother you but I think this information might save me a couple hundred bucks and may enlighten others with my same misfortune. Thanks,
Jack
Click to expand...
Click to collapse
I'm not too sure about this but I think you'd be better off getting a new one entirely than purchase a motherboard, replace it yourself and run the risk of your original problem not even being the motherboard.
Clean with 99% alcohol. And try again. Happened to my g2 back in the day and the clean solved it
Sent from my Nexus 4 using xda app-developers app
Warbuff said:
Clean with 99% alcohol. And try again. Happened to my g2 back in the day and the clean solved it
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Would this work even if I had powered it up after the incident. I'm pretty sure all the water is out of it but there might be some soap residue.
Update* Bootloader
Surprisingly, I was able to access the boot loader screen with the arrows and the android guy getting a sun tan, but upon trying to boot i get a Google screen and then back to black. What I think now is that the problem is that the battery shorted, so when I can I am going to transplant my brother's battery into my phone and see if it works. If this is successful it will surely be a triumph of Nexus 4 over human error! Below is a picture of where I got to (apologies for the blurriness).
When it happened on my g2. I could only get into the bootloader. Anything else would go and last a second and short out. I took a toothbrush plus the alcohol and that's what worked for me.
Sent from my Nexus 4 using xda app-developers app
Warbuff said:
When it happened on my g2. I could only get into the bootloader. Anything else would go and last a second and short out. I took a toothbrush plus the alcohol and that's what worked for me.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
\
That is exactly what is happening to me, where exactly did you scrub with the alcohol? This sounds awesome, did you just dip the brush and scrub all the components? Thanks
Pretty much. I dipped the brush into the alcohol and carefully went brushing slowly the motherboard. Make sure it's 99% so that there is minimal water content in the alcohol. Let it air dry and put everything back in and see if it worked.
Sent from my Nexus 4 using xda app-developers app
I was limited to 91% but heard that that worked. I had to submerge some of the encased parts and am currently letting the whole thing air-dry for 2 days in a bag with some rice. Will report results. Thank you for all the help.
Jackk127 said:
I was limited to 91% but heard that that worked. I had to submerge some of the encased parts and am currently letting the whole thing air-dry for 2 days in a bag with some rice. Will report results. Thank you for all the help.
Click to expand...
Click to collapse
Let us know the result mate
Sent from my Nexus 4 using xda app-developers app
So I popped the motherboard back in and got back to bootloader, but the same thing happened where it shut off after trying to boot it back up. Does anyone have any more suggestions, or do you think its a problem with the motherboard? Thanks again.
Jackk127 said:
So I popped the motherboard back in and got back to bootloader, but the same thing happened where it shut off after trying to boot it back up. Does anyone have any more suggestions, or do you think its a problem with the motherboard? Thanks again.
Click to expand...
Click to collapse
Sounds stupid but did you tried to flash a recovery, boot on it, and side load a zip from there. Maybe your ROM as been broken or smth. Just my 2 cents. Good luck !
Envoyé depuis mon Nexus 4 avec Tapatalk
Unfortunately I am a but a yeoman in the subject of such things, and even after searching the internet for hours I could not figure out how to side load and flash files onto it. I can only get to the boot loader screen and download mode, and when I try to get into CWM on it it fails. When I tried to connect it to my computer and fix it with the Nexus root toolkit it didn't recognize the ADB or whatever. I am confident that this is a software issue now and feel that the solution lies just outside my grasp at the moment. Again, thank you guys for all your help.
Jackk127 said:
Unfortunately I am a but a yeoman in the subject of such things, and even after searching the internet for hours I could not figure out how to side load and flash files onto it. I can only get to the boot loader screen and download mode, and when I try to get into CWM on it it fails. When I tried to connect it to my computer and fix it with the Nexus root toolkit it didn't recognize the ADB or whatever. I am confident that this is a software issue now and feel that the solution lies just outside my grasp at the moment. Again, thank you guys for all your help.
Click to expand...
Click to collapse
Since you can get into the bootloader, try using fastboot to flash a recovery.img. make sure you place it in your fastboot folder.
fastboot flash recovery recovery.img
See if you're able to boot into recovery then. If you do not have fastboot setup, check the stickies for the rooting guide. The beginning helps you with that.
estallings15 said:
Since you can get into the bootloader, try using fastboot to flash a recovery.img. make sure you place it in your fastboot folder.
fastboot flash recovery recovery.img
See if you're able to boot into recovery then. If you do not have fastboot setup, check the stickies for the rooting guide. The beginning helps you with that.
Click to expand...
Click to collapse
The problem is that I cant even get into fastboot or adb on my computer, it wont recognize the phone and I cant install the drivers for some reason. Also, I cant get to recovery on my phone.
did you use the official google drivers?
masterchung89 said:
did you use the official google drivers?
Click to expand...
Click to collapse
Yeah I tried to do that and I can connect via fastboot but not ADB. When I tried to flash a custom boot image via fastboot in a toolkit though, it got to a teamwin screen for a millisecond then crashed to a black screen and red led of death. Do you guys think its possible that the problem is the battery is shorted so I cant get enough power to boot the phone, even if it is plugged into a computer?
*Update- Dead
I just finished a round of trying to boot and flash and all of the sudden the phone is just dead. No bootloader, no Led, no vibration, just dead. Does anyone know why this happened? Could this be a result of the battery damage or do you think the motherboard is fried? Thanks again.
Jackk127 said:
I just finished a round of trying to boot and flash and all of the sudden the phone is just dead. No bootloader, no Led, no vibration, just dead. Does anyone know why this happened? Could this be a result of the battery damage or do you think the motherboard is fried? Thanks again.
Click to expand...
Click to collapse
Never mind that, I re-bathed the motherboard and it brought it back to the origional state of RED LED.
Umm for red led can you leave plugged in for a bit see if it charges the battery?
Sent from my Nexus 4 using xda app-developers app

[Q] Red Light of Death - RMA or Repairable?

I very recently had my Nexus give me the blinking red light of death. It started when I couldn't flash the latest Franco Kernel due to an "Unmatching MD5" error. So, I thought why not update Cyanogenmod 10 to the latest nightly? Lo and behold, it skips the prompt asking if I want to install it and the phone shuts off. The furthest I've gotten right now is getting it to the standard recovery, and that was only for a minute (this was after I hooked the phone up and used the Nexus toolkit to reflash the stock recovory). Now, when I try to flash the stock ROM, I either get "device not found" or that some random error has happened. I'm stuck between either using software methods to fix this, or sending it in for an RMA sooner than I thought I would (it has tons of scratches and dents).
Just as a note, I know about the battery trick, and I'm not up for doing that. I'd sooner RMA it, as I believe after relocking the bootloader it would still be under warranty since it seems to technically have no ROM installed right now.
Will it boot into fastboot?
It will. It won't go beyond that though. I did, at one point, get the default recovery screen where the dead android with a red triangle in it's chest popped up, but I haven't been able to get past that. I have a replacement coming in, but it'd be great to know how to fix this in case the replacement faces the same issue.
Sorry for the late reply, didn't have it set to email me or even had it subscribed.
CodemasterRob said:
It will. It won't go beyond that though. I did, at one point, get the default recovery screen where the dead android with a red triangle in it's chest popped up, but I haven't been able to get past that. I have a replacement coming in, but it'd be great to know how to fix this in case the replacement faces the same issue.
Sorry for the late reply, didn't have it set to email me or even had it subscribed.
Click to expand...
Click to collapse
If you can get into Fastboot mode, have you tried flashing the stock images from Google?
Yes. I've, as far as fastboot has told me, successfully flashed the stock kernel, ROM, and recovery, and the bootloader is still in tact so I can lock and unlock that at will. The phone is completely dead now though. Must have been a battery problem, because it won't even show the light now.
CodemasterRob said:
Yes. I've, as far as fastboot has told me, successfully flashed the stock kernel, ROM, and recovery, and the bootloader is still in tact so I can lock and unlock that at will. The phone is completely dead now though. Must have been a battery problem, because it won't even show the light now.
Click to expand...
Click to collapse
You need to take it apart and pull the battery connection off. Its the same thing as a battery pull. I had to do it this morning cause I had the red light of death. Booted back up no problem. There's a video on YouTube red light of death fix.
Just saw you know about it. Mine was bought used so I couldn't RMA. But it works easy enough. And I'm a amateur who isn't good at working on small tech stuff and it was easy enough for me.
Sent from my Nexus 4 using xda app-developers app
Mephisto Zap said:
You need to take it apart and pull the battery connection off. Its the same thing as a battery pull. I had to do it this morning cause I had the red light of death. Booted back up no problem. There's a video on YouTube red light of death fix.
Just saw you know about it. Mine was bought used so I couldn't RMA. But it works easy enough. And I'm a amateur who isn't good at working on small tech stuff and it was easy enough for me.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Heh, I was about to direct you to the OP
That *might* fix it, but I believe a full battery replacement is in order. The phone was reaching an excess of 150 degrees before it shut down, it literally burnt my leg and gave me a red spot. All is well though; I managed to pry the SIM card out, wipe all of the partitions, and get it back to factory state before it completely turned over in it's grave. Learned my lesson the first time around; got myself a case to prevent all of those nasty scratches and I'll be ordering XO skins soon.

[Q] Problems after screen replacement

Hi
Couple month ago a broke my Nexus 4's screen. After I replaced it, it began do strange things. After battery goes to 50 - 40% or less As if someone is touching the screen on every places at the same time and only thing i can do is to turn off the screen, . What can be the reason of this? Battery, touchscreen or something else? Please help me to solve this problem.
After replacing the screen; did you reflash stock ROM? Usually its recommended.
Sent from my Nexus 4 using Tapatalk
zembali said:
Hi
Couple month ago a broke my Nexus 4's screen. After I replaced it, it began do strange things. After battery goes to 50 - 40% or less As if someone is touching the screen on every places at the same time and only thing i can do is to turn off the screen, . What can be the reason of this? Battery, touchscreen or something else? Please help me to solve this problem.
Click to expand...
Click to collapse
From where did you buy it?
badboy47 said:
After replacing the screen; did you reflash stock ROM? Usually its recommended.
Click to expand...
Click to collapse
I've made factory reset yesterday, but still have same problem.
I bought it on amazon
amazon.com/dp/B00D6ET0QM/ref=cm_sw_r_udp_awd_93y5sb0CV44YS

Think I'm boned, figured I'd ask anyways...

So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.
Maybe the solder is bad could try 200 degree oven for 10 minutes to see if it that fixes it?
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Maybe the solder is bad could try 200 degree oven for 10 minutes to see if it that fixes it?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Possible, I suppose. Thanks! I'll give that a shot as a last ditch effort. I called Google just to see if they'd RMA it, told me I was out of warranty which I knew was the case. They were getting transferred to Huawei for a conference call with Google and them and Huawei disconnected. The Google rep said Huawei has actually been surprisingly good about taking care of certain out of warranty issues. 30 minutes on hold with them, we'll see how it goes.
I think that's a possibility since the screen keeps doing weird things. Blinks on for a half second on the top right of the screen, then the left, the middle, the bottom. Touch absolutely works across the entire display even though nothing shows. I was able to guesstimate the encryption pin entry to finish booting which allowed me to ADB pull all of my files (silver lining, I guess). It vibrates when I touch it, etc. If the oven trick doesn't work I'll just solder it myself and see if that fixes. That would be nice if I didn't have to buy anything!
I think Huawei is putting up a front to Google to look like they are doing good but lots of bad reviews on the forum glad I paid for the warranty first time and only time I've had to use it twice so far this last time they sent me a refurbished phone wonder how long I can do this for this may be the last phone I will actually want
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
I think Huawei is putting up a front to Google to look like they are doing good but lots of bad reviews on the forum glad I paid for the warranty first time and only time I've had to use it twice so far this last time they sent me a refurbished phone wonder how long I can do this for this may be the last phone I will actually want
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Thanks again for the input, could you do me one last favor anytime you get a chance? From the bootloader, what's the key combo to power off the phone? I just want to turn it off. I can power to the bootloader, but I can't remember the key combo to POWER OFF. I know 6P has some others like barcodes, etc. Not sure if it's up twice, down once, etc. If you can't no biggie, I guess it can sit at the BL until the battery is dead dead.
If it started on start it should be three down
Sent from my Nexus 6P using Tapatalk
---------- Post added at 06:11 PM ---------- Previous post was at 06:02 PM ----------
Start,reboot,recovery,power,factory,bp tools,barcode
Sent from my Nexus 6P using Tapatalk
If you have an Amazon Firestick or a Chromecast does it show up as an option under screen mirroring? I believe if the cpu and gpu can render the image for screen mirroring, then you know the display is bad or the connector needs to be reseated. What do you think? Edit- but you would need to enable wireless display for that it's early, I will keep thinking of ways to narrow it down. The voice command open display settings will get you halfway there.
Or have a look at this. The only trick will be finding the touch area to allow the adb key. http://www.techrepublic.com/article/pro-tip-mirror-your-android-device-on-your-pc-with-ease/
RoyJ said:
So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.
Click to expand...
Click to collapse
Sounds exactly like my screen failure.
One minute working, reboot. Dead.
I had to get a warranty replacement. (Nexus Protect $79.)
RoyJ said:
So I think my 6P screen just up and died, completely out of the blue. I was using it minutes earlier no different than I usually do and it wasn't dropped or exposed to liquid, etc.
So the phone was charging and the battery light was on so I know it was powered on. I went to wake the device and was unable to. The screen VERY QUICKLY flashes like it's trying to turn on and then turns back off right away. Only the middle of the screen attempts to light up. I can actually see a brief flash of my notifications on my lock screen. I figured it might just be a hiccup and force powered down the phone by holding power. I tried to boot it again and still no screen, nothing is happening. Eventually the battery light comes on, so I know it's booting up.
I was able to use ADB to backup my files and reboot to bootloader and used fastboot to flash factory images. Sadly, the issue persists. Phone is long past both Google and Huawei warranty programs. RMA doesn't seem to be an option. I'll be fixing this myself.
I guess my questions to anyone with insight are;
-Has anyone else ever ran into this and managed to fix it? Unlikely, but hey...
-Does this sound more like a display issue or a motherboard issue? Or something else entirely? This being my primary question, really, as it matters for which parts I'm going to have to buy. I would guess the motherboard since the display wasn't dropped or exposed to liquid/fire/heat/cold/explosions/radiation/alien probing/12 rounds with Rocky Balboa/etc., and it still makes an attempt to turn on. If it was the MB, would it even boot? IDK, that's why I'm asking.
-Any reputable vendors which sell quality parts for the 6P? I've had hit or miss experiences with phone parts in the past and I haven't taken anything apart since my N5 & GNex.
Thanks for any help you can offer.
Click to expand...
Click to collapse
Did you purchase directly from Google? I've had my 5X since 2015 and it entered an endless bootloop last week. Gave Google a call and they offered me a one time warranty replacement because I'm in good standing and long time user of Google Play products. Worth a shot?
Sent from my Nexus 5X using Tapatalk
SlimSnoopOS said:
Did you purchase directly from Google? I've had my 5X since 2015 and it entered an endless bootloop last week. Gave Google a call and they offered me a one time warranty replacement because I'm in good standing and long time user of Google Play products. Worth a shot?
Click to expand...
Click to collapse
Not directly from Google Play. It was pre-ordered from Project Fi. When I called Google support about it, they transferred me to Fi which said they'd have to transfer me to the manufacturer, Huawei. They told me there was nothing they could do, call a local repair shop. I called a place in town and he offered to take it apart for me and try to reseat all of the connections and if it started working he wouldn't charge me. Otherwise a replacement would be $200 :/
I'm taking it there tomorrow so hopefully it's just a loose connection and starts working again. Touch seems to work fine all over and I cleaned the screen and put a light on it just to make sure there wasn't any cracks I didn't know about. Looks fine. I'm optimistic, lol. I think $200 is kind of steep, but he said it also comes with a lifetime warranty, so I guess that helps ease the pain a little. I need it fixed ASAP though. My backup Nexus 5s battery is shot. Takes like 12 hours to fully charge and discharges in about 2-3 hours.

Bootlooped :(

Well, it happened. Woke up to the phone super hot on charger, almost too hot to pick up. Rebooted it and it went into a bootlooped on the first LG screen before finally dumping into the green crash screen. This cycle repeated a few times. Now the phone is completely unresponsive to buttons and charger.
C'mon LG... (there's been reports of this happening)
Sent from my HTC 10 using Tapatalk
"Now the phone is completely unresponsive to buttons and charger."
So that's not a bootloop, because it doesn't bootloop. Return it.
Neither of G5, V20 and G6 bootloop, I assure you.
Yip never had this issue either, try a hard button reset (using buttons), maybe that helps, or connect to pc with LG bridge and do recovery restore.
Sent from my LG-H870 using Tapatalk
herzzreh said:
Woke up to the phone super hot on charger, almost too hot to pick up.
Click to expand...
Click to collapse
are you using the stock charger and cable? wireless charging? custom kernel?
EvilHowl said:
"Now the phone is completely unresponsive to buttons and charger."
So that's not a bootloop, because it doesn't bootloop. Return it.
Neither of G5, V20 and G6 bootloop, I assure you.
Click to expand...
Click to collapse
Well, it's unresponsive because battery died from it bootlooping. Either way, hard reset helped but it's still a big unnerving that he got so hot.
Sent from my LG-H872 using Tapatalk
herzzreh said:
Well, it's unresponsive because battery died from it bootlooping. Either way, hard reset helped but it's still a big unnerving that he got so hot.
Click to expand...
Click to collapse
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