Call automatically goes to Speaker while in call - Samsung Galaxy S8 Questions and Answers

I recently had this problem where the call automatically Turned-On Speaker during the call.
The screen wasn't lit, so any Speaker button pressing is not possible too.
Again this happened while on a WhatsApp call.
What would be the solution for this?

I am also facing this issue, quite a lot lately. It would be great if someone can suggest a solution or atleast the root cause.

WhatsApp is a 3rd party app, so I would suggest to look in that app's settings to see if something is there that can be turned on/off or go to play store and write a review + send email to the dev of the app.

Related

Google Talk with voice chat in suspend mode

I'm running CM7 on my Galaxy and the GTalk app with voice chat. Voice chat seems too work but as soon as the display shuts off the voice quality goes bad.
This seems to affect only incoming voice (the other side still hears me clearly).
I have tried to find a workaround by acquiring a wake lock through another app.
The strange thing is that this works as long as i use a FULL_WAKE_LOCK.
The PARTIAL_WAKE_LOCK on the other hand has no effect.
Anyone else with this problem? Shouldn't the PARTIAL_WAKE_LOCK work too, since it only allows the screen to go off?

confirm touchwiz 3rd party call issue

i'm looking to confirm others experience this problem.
since EI roms i have experienced issues when a 3rd party calls
aka...someone calls you during a call...
the screen seems to acknowledge the 3rd party call, however it doesn't respond to touch
so you cant answer the call
every now and again it works...but most of the time, you cant answer the call
the current conversation continues without issue, you can communicate
but no buttons work, you cant achieve 'home' or 'back' or 'menu' or anything
i'm not 100% sure if bluetooth buttons work or not either
the phone is basically frozen until the 3rd party hangs up
then it goes back to the normal dialer, you get a 'missed call' notification and everything works again.
anyone?

LG Phone App no sound bug

I've been having this problem where I call someone or they call me and they can't hear me. The microphone seems to be working fine for Google Now and other stuff. But it's the Phone app that seems to be the problem. After a couple days of turning the volume to silent/normal/silent/normal, the Phone app's microphone becomes muted. People can't hear me when they call or I call.
This seems to be a bug in the LG phone app. Anyone ever have this problem?

Sound Issue- sound coming through earpiecece instead of bottom speakers- 2nd unit

I am trying to troubleshoot an issue for a user involving the S7 Edge. I have seen some other sound issues here, but not this exact one. Occasionally, sound will come through the earpiece instead of the bottom speaker. YouTube, Google Music etc all seem to demonstrate this. Once the phone is rebooted it seems to fix the issue. However, I had the unit replaced, and the 2nd unit is doing the same thing. I keep scanning to see if maybe something is in range its connecting to, but no devices are listed. Any ideas what could be causing the sound to come out of the ear piece and then be fine after a reboot?
Thanks!
my one does not have the same problem as you but the sound will come from the speaker instead of earpiece when i listening to voice message from line with the earpiece being put right next to ear just like making regular call
*BUMP*
I have almost the same issue as this with a slight difference.
Occasionally my sound in the bottom speakers will stop and go through the ear speaker instead. When this happens Google Music, Youtube and some other apps won't work. For example pressing play in either of those does nothing. However, my alarm app plays through the ear speaker and the sound can't be increased or decreased (it's quiet too).
The only fix that I've found for this is a phone reboot.. Super annoying because I've missed important alarms from this.
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
I share the same experience as Allycat. Starting with 2 updates ago, YouMail has redirected media sound to the ear speaker. I use Better YouMail to avoid this problem.
Sent from my SM-G935V using Tapatalk
Same Issue Here
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
---------- Post added at 04:17 PM ---------- Previous post was at 04:02 PM ----------
h3x3d said:
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
Click to expand...
Click to collapse
I resolved my issue. There was a rule setup in the XNotifications Xposed framwork module which was muting messages to the Samsung Messenger app. I'm assuming this was user error on my count. I disabled the rule and it's now working
chula_rn said:
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
Click to expand...
Click to collapse
Have you find the problem?
Force stop the app you used for calling
Had the same issue. Just go to settings and force stop the app you recently used for calling like Messenger, Whatsapp, etc.

Ringtones Bug

870DS 10e TWN
unrooted
debloated (26 apps)
active non-LG or Google apps: Nova Launcher, AccuBattery, WhatsApp, Instagram, two banking apps. that's it!
missed a bunch of phone calls and texts today, discovered all ringtones and notifications were dead. in Settings, confirmed that all volumes were up, Airplane mode was off, etc. the crazy thing: on the ringtones / notifications screens, clicking on any/all of them produced no sound. none of them worked. and strangely, playing music or videos or youtube still worked fine.
rebooted and everything is working again, for now.
ugh. it happened again. missed a bunch of calls in the last two hours, and also the courier at my front door.
but it's unpredictable: earlier this morning i got a text message notification. but after that ... nothing. phone did not ring, but when i checked the ringtones and notifications and contacts, they all seemed to work.
anyone else have this happen?
AM Radio said:
ugh. it happened again. missed a bunch of calls in the last two hours, and also the courier at my front door.
but it's unpredictable: earlier this morning i got a text message notification. but after that ... nothing. phone did not ring, but when i checked the ringtones and notifications and contacts, they all seemed to work.
anyone else have this happen?
Click to expand...
Click to collapse
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
nchc said:
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
Click to expand...
Click to collapse
smart settings have not been activated. but Gestures > Silence incoming call / Flip phone to silence incoming call was ON. turned it off, will see if there's any change ...
something definitely wonky. might try another reset. again, this issue is intermittent / unpredictable:
took phone calls this morning at 7:53am and 8:00am. when i checked the call log, i saw that i missed an incoming call at 7:47am -- and the voicemail notification -- before these other calls.
concerning ...
nchc said:
Have you activated any conditions in smart settings or face down = silent?
Keep us in the loop if end up finding wht caused the issue
Click to expand...
Click to collapse
I'm facing the same issue. Miss a lot of calls/text/alarms every day. I don't know when it's going to happen. A restart fixes it. I'll tell you what I've observed till now:
1. Can happen anytime. The sound will stop coming from speakers/headphones.
2. A reboot will fix it
3. Phone not on silent. Face down silent setting Off. Answer incoming call setting Off.
4. Notification/ringtone/system volume at max
5. No sounds, except for music, will come from the speakers
6. I put the phone on vibrate. Connected headphones. Called myself. There was a very very faint ringtone coming through the headphones.
Reverted to sound mode. Called again. No sound anywhere. Not from the speaker. Not from headphones.
7. Called LG customer care. They couldn't fix it.
I'm 100% sure that this is a software issue as a reboot fixes it. It might be because of a third party app. I've put my phone in safe mode to check if the issue resurfaces. Will inform on it after 24 hours of testing.
If anyone gets any solution please report.
---------- Post added at 12:42 PM ---------- Previous post was at 12:41 PM ----------
himanshu.bh said:
I'm facing the same issue. Miss a lot of calls/text/alarms every day. I don't know when it's going to happen. A restart fixes it. I'll tell you what I've observed till now:
1. Can happen anytime. The sound will stop coming from speakers/headphones.
2. A reboot will fix it
3. Phone not on silent. Face down silent setting Off. Answer incoming call setting Off.
4. Notification/ringtone/system volume at max
5. No sounds, except for music, will come from the speakers
6. I put the phone on vibrate. Connected headphones. Called myself. There was a very very faint ringtone coming through the headphones.
Reverted to sound mode. Called again. No sound anywhere. Not from the speaker. Not from headphones.
7. Called LG customer care. They couldn't fix it.
I'm 100% sure that this is a software issue as a reboot fixes it. It might be because of a third party app. I've put my phone in safe mode to check if the issue resurfaces. Will inform on it after 24 hours of testing.
If anyone gets any solution please report.
Click to expand...
Click to collapse
And I tried the factory reset also... Didn't work.
probably related to one of the 26 apps you debloated...

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