Hi guys,
About a week ago something strange started happening to me. I'm using a simple BT earpiece for phone calls, and for some reason it started making cracking/metal like noises when I talk on the phone.
At first I was sure the earpiece itself is the problem, but it works just fine paired with other phones.
It happens with 3.5mm earphones as well, same cracking/metal like noises.
It DOES NOT happen when I talk with the phone up my ear.
Any ideas what could it be or what can I do about it?
I'm on Nougat 7.0.
?
Please this is urgent!!!
*Tried hard reset from recovery mode.
*Tried updating it as well.
*Tried safe mode too.
None of it helped.
I'm on Nougat 7.0
NPJS25.93-14-8
All stock, no mods.
What should I do in this case?
ChromeS said:
*Tried hard reset from recovery mode.
*Tried updating it as well.
*Tried safe mode too.
None of it helped.
I'm on Nougat 7.0
NPJS25.93-14-8
All stock, no mods.
What should I do in this case?
Click to expand...
Click to collapse
I would request u to go to service centre as they will reinstall the whole firmware.
anhoxhrs said:
I would request u to go to service centre as they will reinstall the whole firmware.
Click to expand...
Click to collapse
What if I bought it from Amazon and I live abroad?
ChromeS said:
What if I bought it from Amazon and I live abroad?
Click to expand...
Click to collapse
no option u will have to go to service centre.Moreover u would have to pay if ur region is diff then the purchased one
ChromeS said:
What if I bought it from Amazon and I live abroad?
Click to expand...
Click to collapse
In Germany you can send it to Amazon within warranty. You should ask.
For those of you who will find this thread in the future:
It ended simply by sending the device back to amazon for replacement.
I did not find a solution for this problem...
Related
Does anyone know a website for official repair centres or locations in the Uk?
Also...I think I have a super hard brick as my phone is not responding to anything, PC can't detect it. Does that mean Sunsung won't know if I have flashed a custom rom and how many times?
Is it possible to revive via a USB jig and how?
Thanks.
SealsNavie said:
Does anyone know a website for official repair centres or locations in the Uk?
Also...I think I have a super hard brick as my phone is not responding to anything, PC can't detect it. Does that mean Sunsung won't know if I have flashed a custom rom and how many times?
Is it possible to revive via a USB jig and how?
Thanks.
Click to expand...
Click to collapse
Hi i had the same problem i was soft bricked and 1 binary count on my note.. so i sent it to samsung they found out they gave me 2 options, first option flash software witch cost £26+VAT And if that dont work.. Then the second option is replace the board witch is £160+VAT They didn't replace the board they charged me the second option and gave me a brand new sealed note really they ripped me off just for replacing a phone tossers they am....
N1NJATH3ORY said:
Hi i had the same problem i was soft bricked and 1 binary count on my note.. so i sent it to samsung they found out they gave me 2 options, first option flash software witch cost £26+VAT And if that dont work.. Then the second option is replace the board witch is £160+VAT They didn't replace the board they charged me the second option and gave me a brand new sealed note really they ripped me off just for replacing a phone tossers they am....
Click to expand...
Click to collapse
I bricked my note when I upgrded from GB to ICS via OTA, I did factory reset in menu, rebooted and never booted up again
SealsNavie said:
I bricked my note when I upgrded from GB to ICS via OTA, I did factory reset in menu, rebooted and never booted up again
Click to expand...
Click to collapse
You have all sorts of conflicting stories dude...
First it was a bad update-script... now you're saying you did an OTA... Come on man, is this some kind of joke? Gotta be...
btyork said:
You have all sorts of conflicting stories dude...
First it was a bad update-script... now you're saying you did an OTA... Come on man, is this some kind of joke? Gotta be...
Click to expand...
Click to collapse
how can ota brick someones phone.?
Sent from my GT-S5570/MT15i using xda premium
geri268 said:
how can ota brick someones phone.?
Sent from my GT-S5570/MT15i using xda premium
Click to expand...
Click to collapse
Guess its possible if the connection drops in the middle of an installation and you`re stuck when the download might not be complete or corrupt, especialy when going from GB to ICS.
SealsNavie said:
I bricked my note when I upgrded from GB to ICS via OTA, I did factory reset in menu, rebooted and never booted up again
Click to expand...
Click to collapse
Didn't you bricked because you install your custom rom? That's what you said in the dev forum
Sent from my iPad using Tapatalk
SealsNavie said:
Does anyone know a website for official repair centres or locations in the Uk?
Also...I think I have a super hard brick as my phone is not responding to anything, PC can't detect it. Does that mean Sunsung won't know if I have flashed a custom rom and how many times?
Is it possible to revive via a USB jig and how?
Thanks.
Click to expand...
Click to collapse
Here http://www.samsung.com/uk/support/repair/supportRepairSelfTracking.do?page=REPAIR.TRACKING
First register if you don't already have an account and request for repair. You will have the option to take it to a repair centre near you or send it to them for repair. I bricked mine when i flashed ICS, Binary count was zero but i had CMW installed. My phone was repaired free with no issues. I would advise you to just send it to them if your binary count has not increased. You will need to wait 2 weeks for repair though.
I was referring to the story I will tell Carphone Warehouse and Sunsung, I can't exactly go and tell then I flashed a custom rom that I made, they'll probably try and con me for begin so stupid for what I did.
becknise said:
Here http://www.samsung.com/uk/support/repair/supportRepairSelfTracking.do?page=REPAIR.TRACKING
First register if you don't already have an account and request for repair. You will have the option to take it to a repair centre near you or send it to them for repair. I bricked mine when i flashed ICS, Binary count was zero but i had CMW installed. My phone was repaired free with no issues. I would advise you to just send it to them if your binary count has not increased. You will need to wait 2 weeks for repair though.
Click to expand...
Click to collapse
Thanks for the advice, i've been flashing for ages now and never a problem, this is the first time I have ever bricked.
Btw...will they know my binary count with a hard brick?
I'm going to make a trip to Maplins tomorrow to buy a resistor and a connector to make a quick USB JIG before I send it off, sending it off is a last resort.
Pm me if you need any help sending it off and I will see what I can with regards a repair.
Sent from my GT-N7000 using xda premium
SealsNavie said:
I'm going to make a trip to Maplins tomorrow to buy a resistor and a connector to make a quick USB JIG before I send it off, sending it off is a last resort.
Click to expand...
Click to collapse
I had a superbrick, where the phone wouldn't even switch on (Also my first brick even though i've been doing it for years). So I couldn't reset any binary counters or restore any firmware to hide what i'd done. It was as it was, and I sent it off to Samsung and they replaced the motherboard FOC for me
USB JIG was no use. You may as well make yourself a JIG for future reference, but I think in this instance, it might be a waste of time.
All I said was, that I restarted the phone and after that it wouldn't switch on again - That was it. They replaced the motherboard for me
SealsNavie said:
Thanks for the advice, i've been flashing for ages now and never a problem, this is the first time I have ever bricked.
Btw...will they know my binary count with a hard brick?
Click to expand...
Click to collapse
I doubt they will know if the phone does not turn on at all but if you can get to download mode so can they. And they will know your binary count from there. I have also been flashing for ages and this is my first time as well bricking a phone. It doesn't feel good at all.
I've went through the service centre and it needs to be sent off to Glasgow in Scotland, is it not possible to deliver it to a closer repair centre?
SealsNavie said:
I've went through the service centre and it needs to be sent off to Glasgow in Scotland, is it not possible to deliver it to a closer repair centre?
Click to expand...
Click to collapse
Where do you live ?
Mine was done in Birmingham !
I live south of Newcastle
If you pm me your imei and post codeI will see where it can go
Sent from my GT-N7000 using xda premium
I hopefully will get my Note back before Friday ...can't wait!
Hi all
I bought a new samsung S4 i9505 ---without guaranty---
2 days ago the device started restarting and the sound goes dead and there can't be anything to make the device produce any sound neither from the front speaker nor from the main speaker nor even the headphones !!
I did a hard reset and voila -or i thought so- the device finally worked fine completely , until after about an hour when it started freaking out and not responding and the sound went dead again , restarting the device only sent it to a boot loop !
Finally today i installed a complete system using ODIN and it worked fine again for only an hour and then it went to the boot loop
I plugged the phone to the charger and powered it on and it worked smoothly but with no sound at all again :X
So can any guy help me sort this problem out please
Thanks in advance
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
No , it is new just without warranty
ryanperez said:
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
Click to expand...
Click to collapse
raoufn1984 said:
No , it is new just without warranty
Click to expand...
Click to collapse
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
GDReaper said:
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Click to expand...
Click to collapse
raoufn1984 said:
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
Click to expand...
Click to collapse
When did you buy it actually buy it?
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
GDReaper said:
When did you buy it actually buy it?
Click to expand...
Click to collapse
flash with odin using pit file
raoufn1984 said:
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
Click to expand...
Click to collapse
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
GDReaper said:
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
Click to expand...
Click to collapse
raoufn1984 said:
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
Click to expand...
Click to collapse
Didn't see that info
Anyway. What I am trying to say is that maybe they knew about the phone having issues and that's why they offered only software warranty (A bit paranoic, I know)
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
TheAwesomeBit said:
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
Click to expand...
Click to collapse
raoufn1984 said:
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
Click to expand...
Click to collapse
So your bootloader doesnt say anything about knox? What version of android are you running?
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
TheAwesomeBit said:
So your bootloader doesnt say anything about knox? What version of android are you running?
Click to expand...
Click to collapse
raoufn1984 said:
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
Click to expand...
Click to collapse
did u try wiping and flashing a custom rom?
No , only using odin with original firmwares
TheAwesomeBit said:
did u try wiping and flashing a custom rom?
Click to expand...
Click to collapse
raoufn1984 said:
No , only using odin with original firmwares
Click to expand...
Click to collapse
try installing a custom rom. be sure to wipe and reset.
just tried a custom rom and had the same issue
TheAwesomeBit said:
try installing a custom rom. be sure to wipe and reset.
Click to expand...
Click to collapse
raoufn1984 said:
just tried a custom rom and had the same issue
Click to expand...
Click to collapse
oh, then i have no idea bro. visit a service centre, and dont explain them much, just ask them to check the speaker. make sure to go with a stock rom
Yesterday i installed a new Samsung Official Update on my GALAXY NOTE 4(SM-N910g) and after installing it,i was facing with certain issues like my phone is crashing while trying to make calls or while trying to receive calls,Volume is not working though vibration mode is working fine,Music player and video player are crashing with the message " can't play this audio/video format", not being able to play online videos like in Youtube,Video recording isn't working and redirecting to camera mode with the message "recording failed" etc.Everything else is working fine like the sensors,touch response,third-party apps like whatsapp,camera etc.Now the thing is,i took it to a Samsung's authorised service centre and after inspecting the phone from the outside they told me that there is a problem in the motherboard and i need to replace it with a new one.So,upon hearing this i took back my phone and came hope as i have a doubt on whether this really is a Motherboard Issue.I'm not a developer so have got no idea about what kind of problem i'm actually facing and how to solve it.Furthermore,do i really need to replace the motherboard due to such issues? So,a bit of help will be highly appreciated!!
Did you try doing a full factory reset yet?
Rohit151993 said:
Yesterday i installed a new Samsung Official Update on my GALAXY NOTE 4(SM-N910g) and after installing it,i was facing with certain issues like my phone is crashing while trying to make calls or while trying to receive calls,Volume is not working though vibration mode is working fine,Music player and video player are crashing with the message " can't play this audio/video format", not being able to play online videos like in Youtube,Video recording isn't working and redirecting to camera mode with the message "recording failed" etc.Everything else is working fine like the sensors,touch response,third-party apps like whatsapp,camera etc.Now the thing is,i took it to a Samsung's authorised service centre and after inspecting the phone from the outside they told me that there is a problem in the motherboard and i need to replace it with a new one.So,upon hearing this i took back my phone and came hope as i have a doubt on whether this really is a Motherboard Issue.I'm not a developer so have got no idea about what kind of problem i'm actually facing and how to solve it.Furthermore,do i really need to replace the motherboard due to such issues? So,a bit of help will be highly appreciated!!
Click to expand...
Click to collapse
Yes just go to recovery and do wipe cache & factory reset
Kinsman-UK said:
Did you try doing a full factory reset yet?
Click to expand...
Click to collapse
Yeah,I have already tried master reset and wiping out the cache partition,but still the problem persists..
Trex888 said:
Yes just go to recovery and do wipe cache & factory reset
Click to expand...
Click to collapse
I have already tried it out but still no luck..:/ I'm thinking of downgrading the firmware.So,will that be of any help? Apart from that,is this really a motherboard issue? As the other functionalities are working fine..
Download this repair firmware and flash with odin and do factory reset after flash fi
Rohit151993 said:
I have already tried it out but still no luck..:/ I'm thinking of downgrading the firmware.So,will that be of any help? Apart from that,is this really a motherboard issue? As the other functionalities are working fine..
Click to expand...
Click to collapse
https://www.androidfilehost.com/?fid=24411628330025773
Trex888 said:
https://www.androidfilehost.com/?fid=24411628330025773
Click to expand...
Click to collapse
Thanks for the reply.Could you please provide me with a link which can actually guide me on how to flash the firmware as i'm completely new to all these things..
Rohit151993 said:
Thanks for the reply.Could you please provide me with a link which can actually guide me on how to flash the firmware as i'm completely new to all these things..
Click to expand...
Click to collapse
Links below will guide you how to do it
http://updato.com/how-to/how-to-install-an-official-samsung-stock-firmware-using-odin
Watch video
https://youtu.be/1_CuzZlzt3k
Trex888 said:
Links below will guide you how to do it
http://updato.com/how-to/how-to-install-an-official-samsung-stock-firmware-using-odin
Watch video
https://youtu.be/1_CuzZlzt3k
Click to expand...
Click to collapse
Thanks a lot!! I'll try it and let you know if it works..
I updated my SmG935a to the latest firmware (pl2) via Odin, and when my phone booted up, I got a message saying that my "fingerprint scanner is not responding try again later" I've tried everything. Hopefully someone knows what is happening I really want that feature back. PLEASE HELP!!!!!!
To elaborate more, I am fully stock and on a clean factory reset state. If I need to get my phone replaced, does anybody know if I would get a new or refurbished one? I really don't want to give up my new phone for some refurbished one because the software broke
RileyIssKing said:
To elaborate more, I am fully stock and on a clean factory reset state. If I need to get my phone replaced, does anybody know if I would get a new or refurbished one? I really don't want to give up my new phone for some refurbished one because the software broke
Click to expand...
Click to collapse
If you are fully stock, unrooted. Clean flash. And the problem still persists. You could try a custom rom. See if the problem is still there. If it is. Go back to stock unrooted and claim your warranty.
Sent from my SM-G935F using Tapatalk
Michel habets said:
If you are fully stock, unrooted. Clean flash. And the problem still persists. You could try a custom rom. See if the problem is still there. If it is. Go back to stock unrooted and claim your warranty.
Click to expand...
Click to collapse
Would my warranty replace my phone with a brand new one? What custom roms would you suggest? I know that there is very little development for the AT&T version and I would get cyanogen but I don't believe it's exists for my phone yet. Anything helps! THANKS!!!
RileyIssKing said:
Would my warranty replace my phone with a brand new one? What custom roms would you suggest? I know that there is very little development for the AT&T version and I would get cyanogen but I don't believe it's exists for my phone yet. Anything helps! THANKS!!!
Click to expand...
Click to collapse
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Sent from my SM-G935F using Tapatalk
Michel habets said:
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Click to expand...
Click to collapse
Thank you. I do not believe i can downgrade firmwares because the latest update updated the bootloader to rev4...
Michel habets said:
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Click to expand...
Click to collapse
So I went to best buy where they had a Samsung center and the guy three ran a diagnostic and he got nothing wiring with the device and refused to let me have my phone replaced under a warranty. Should I try the AT&T store?
RileyIssKing said:
So I went to best buy where they had a Samsung center and the guy three ran a diagnostic and he got nothing wiring with the device and refused to let me have my phone replaced under a warranty. Should I try the AT&T store?
Click to expand...
Click to collapse
If Knox has not been tripped. So of it says 0x0 instead of 0x1. And you are in your warranty period. Then you should do a clean install. Totally clean. Just to be sure. Remove the SD card. And try again. If it still says failed. Then I should contact the retail store where you got it. If device says faulty finger print sensor I would get it fixed. u bought a expensive phone. It should work. An error is en error for a reason.
Sent from my SM-G935F using Tapatalk
Hello guys,
im working for a german operator and we got the s8 and the s8+ ldu's
im wondering cause the normal s8 have no imei number on the backside of the device.
the s8+ got a IMEI number so it seems to have a gsm module inside.
i just flashed a stock s8+ rom but its not recognizing my simcard.
do i need to flash a new modem also?
any tips?
on the back it says LIVE DEMO NOT FOR SALE, but there's a IMEI number directly over it.
regards
BurningRain said:
Hello guys,
im working for a german operator and we got the s8 and the s8+ ldu's
im wondering cause the normal s8 have no imei number on the backside of the device.
the s8+ got a IMEI number so it seems to have a gsm module inside.
i just flashed a stock s8+ rom but its not recognizing my simcard.
do i need to flash a new modem also?
any tips?
on the back it says LIVE DEMO NOT FOR SALE, but there's a IMEI number directly over it.
regards
Click to expand...
Click to collapse
Are you trying to sell it or use it with a sim?
Sent from my SM-G950F using Tapatalk
Galaxy K Zoom said:
Are you trying to sell it or use it with a sim?
Sent from my SM-G950F using Tapatalk
Click to expand...
Click to collapse
im just trying to use it for myself since im not allow to sell it lmao.. its a device from our mobile shop here.. i just wanna use it for myself since we got 2 ldu's .. 1 is already installed as ldu and one is just hanging around here.. would be a waste if im not able to use it somehow.. as i said there's imei on the backside.. dunno how to fix that.. already flashed stock rom but it does not recognize the sim i plugin
BurningRain said:
im just trying to use it for myself since im not allow to sell it lmao.. its a device from our mobile shop here.. i just wanna use it for myself since we got 2 ldu's .. 1 is already installed as ldu and one is just hanging around here.. would be a waste if im not able to use it somehow.. as i said there's imei on the backside.. dunno how to fix that.. already flashed stock rom but it does not recognize the sim i plugin
Click to expand...
Click to collapse
Hi there. I have an LDU of the regular S8. But mine cant even get into demo mode. It's recovery or Download mode only. What stock firmware did you flash to make it at least work?
My model # on the back is SM-G950XU
I've flashed like 6 different stock FW, it passes in odin and then as its loading up it stops, then says "erasing" and goes back to saying "Security error: an unauthorized firmware has been flashed and the device is locked"
same Issue 950XU
Hi nashville did u fix ur phone because i am facing the same issue with 950XU
cadorette said:
Hi there. I have an LDU of the regular S8. But mine cant even get into demo mode. It's recovery or Download mode only. What stock firmware did you flash to make it at least work?
My model # on the back is SM-G950XU
I've flashed like 6 different stock FW, it passes in odin and then as its loading up it stops, then says "erasing" and goes back to saying "Security error: an unauthorized firmware has been flashed and the device is locked"
Click to expand...
Click to collapse
rajakhan85 said:
Hi nashville did u fix ur phone because i am facing the same issue with 950XU
Click to expand...
Click to collapse
Hey there. Sorry for the delay. Yeah sorry I NEVER found any kind of workaround. I ended up selling the unit for $70 to someone who wanted it for parts. Nothing I tried worked!
S8 950XU
have a bricked 950XU, anyone have firmware to solve without paying some site?
cyanarnofsky said:
have a bricked 950XU, anyone have firmware to solve without paying some site?
Click to expand...
Click to collapse
cadorette said:
Hey there. Sorry for the delay. Yeah sorry I NEVER found any kind of workaround. I ended up selling the unit for $70 to someone who wanted it for parts. Nothing I tried worked!
Click to expand...
Click to collapse
If you guys still have the phone. Do not flash a newer ROM! You will never be able to go back to bootloader rev 1.
Find the XU firmware online and flash that.