Hey everyone,
I've been using Google Play Music for a while now (since my OnePlus 3) and I could never get it to forward/scrub in a song. Whether the song is downloaded or streaming I cannot pick a specific place in the song to play, always reverts back to the beginning. Did some researching and it seems this is happening to a lot of people using OnePlus Oxygen OS. I thought maybe the 5 wouldn't have this issue but its still persisting. Anyone else running into this and if so, did you find a fix? Thanks in advance.
I've never liked the G Music app for locally downloaded music, but yeah it's not the greatest written app. I can scrub a song but not well or smoothly. On my OP3 I never had major issues but on prior phones I always found it shoppy for scrubbing. Just my two cents, YMMV.
This was one of the issues I had on my OP5.
It's not there anymore though...becuase I returned my OP5.
I have it too, is annoying. I'm using Apple Music right now (just because is a family suscribtion and they pay the same with or without me lol) but i would like to use Play Music just because YouTube Red ):
I've requested a callback from Google regarding this. Hope they can provide a resolution.
I had same issue. On OxygenOS 4.5.5 seems to be fixed and I can skip forward with playback.
wisodev said:
I had same issue. On OxygenOS 4.5.5 seems to be fixed and I can skip forward with playback.
Click to expand...
Click to collapse
Someone mentioned clearing data, tried it to no result. Hoping support has a way to fix this. Also, does anyone know how to upgrade individual subscription to a family plan?
Yeah I tried clearing data and uninstalling the latest update but still no luck
wisodev said:
I had same issue. On OxygenOS 4.5.5 seems to be fixed and I can skip forward with playback.
Click to expand...
Click to collapse
are you an all access user? because from what i read this bug appears not in songs stored in the device from other sources but in songs downloaded or streamed via google play music all access..
Maria_gr said:
are you an all access user? because from what i read this bug appears not in songs stored in the device from other sources but in songs downloaded or streamed via google play music all access..
Click to expand...
Click to collapse
Oh yes seems like that is not fixed for this cases.
Wysłane z mojego ONEPLUS A5000 przy użyciu Tapatalka
This issues comes and goes for me. It seems to be linked to whether I have a network connection or not. Be it cellular or WiFi. If I have no network it just restarts the song each time, doesn't matter if it's on the device or cached.
And to answer a earlier question you can upgrade Via settings in Google Play Click the Burger in the top left and you should see an option to Upgrade to family plan in the list under the download only switch.
I've tried everything with this. I have the subscription, and it has all of my personal music uploaded to it (which has since been corrupted on my hard drive), so I'm locked in to the service now, plus it's a great streaming option w/ the family plan. It works fine on all my other devices. I've tried clearing the cache, all 5 versions of OOS 4.5, clean wiping, custom ROMs, disabling the cache completely. Nothing makes a difference. Talked to customer support (1+) and they said it's an issue with Google. Currently, Google is looking into the issue. Will update.
Update:
Currently working with Google, here's a video of the behavior in case anyone is interested: https://goo.gl/photos/Cw6ffB4y2eSAH4rv7
I know, it's unlocked, rooted, and themed. I promise I tried this after factory resets and clean installs of all of the OOS releases so far: 4.5.0, 4.5.1, 4.5.2, 4.5.3, 4.5.4, 4.5.5.
I have the same issue of not being able to pick a certain portion in the middle of a track to skip to. I also get fired to the beginning of the track. It also happens on podcasts in the app.
The other issue is when I use Chromecast with the app...my display lights up every couple minutes as if I got a notification even though I didn't. The temporary fix I found for that was to disable Google play music from showing notifications on the lockscreen
cheesechocolate said:
This was one of the issues I had on my OP5.
It's not there anymore though...becuase I returned my OP5.
Click to expand...
Click to collapse
This was one of the reasons I returned mine as well.
flexte said:
This was one of the reasons I returned mine as well.
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Click to collapse
It wasn't the primary reason I returned mine though, even though I have Google Music subscription and use it a lot. I think I'll wait for the next Oneplus device.
cheesechocolate said:
This was one of the issues I had on my OP5.
It's not there anymore though...becuase I returned my OP5.
Click to expand...
Click to collapse
cheesechocolate said:
It wasn't the primary reason I returned mine though, even though I have Google Music subscription and use it a lot. I think I'll wait for the next Oneplus device.
Click to expand...
Click to collapse
It was the main reason I returned mine. The fact that it was a problem on the oneplus 3 and they supposedly fixed it then released the oneplus 5 with the same bug tells me something about this company. And they specifically told me to "never settle"
I had this exact problem but was happy enough to ignore it. It disappeared yesterday so I suspect the last update fixed it (which was also yesterday).
Archer said:
I had this exact problem but was happy enough to ignore it. It disappeared yesterday so I suspect the last update fixed it (which was also yesterday).
Click to expand...
Click to collapse
It works if the song is downloaded to the phone (I think). I updated yesterday as well and still have the issue.
Google engineers are currently looking into it; here's their statement:
"Thank you for sending the feedback.
I've passed your information along to our engineers and we will update you as soon as we have determined the next steps or have more details.
I may be in touch to request more information about this issue. I really appreciate your continued patience and cooperation as we work to resolve this situation.
If you have any other questions in the meantime, you can reply directly to this email."
drizzzzzz said:
It works if the song is downloaded to the phone (I think). I updated yesterday as well and still have the issue.
Google engineers are currently looking into it; here's their statement:
"Thank you for sending the feedback.
I've passed your information along to our engineers and we will update you as soon as we have determined the next steps or have more details.
I may be in touch to request more information about this issue. I really appreciate your continued patience and cooperation as we work to resolve this situation.
If you have any other questions in the meantime, you can reply directly to this email."
Click to expand...
Click to collapse
You're absolutely right. Good to know it's being looked at and is just the player.
Has anyone upgraded to 4.5.10? There's mention of a GPlay Music scroll fix, not sure if it's related to this as 4.5.10 hasn't rolled out to my region yet.
Source:
https://forum.xda-developers.com/oneplus-5/how-to/official-oxygenos-4-5-2-7-1-1-ota-t3627003
https://www.xda-developers.com/oneplus-5-oxygenos-v4-5-10-camera/
Related
Hi, i have searched the web and the forums and have not found anything at all.
i switched from an lg g watch to a sony smartwatch 3 yesterday. after the initial setup and re syncing my apps everything works fine, except the music remote control on my watch.
i can start music on my phone via voice command but i cant control anything from my watch like i could before.
anyone having the same problem? or can anyone help me?
thx in advance
donky kong 017 said:
Hi, i have searched the web and the forums and have not found anything at all.
i switched from an lg g watch to a sony smartwatch 3 yesterday. after the initial setup and re syncing my apps everything works fine, except the music remote control on my watch.
i can start music on my phone via voice command but i cant control anything from my watch like i could before.
anyone having the same problem? or can anyone help me?
thx in advance
Click to expand...
Click to collapse
do you happen to be running lollipop on your phone?
Nickcu13 said:
do you happen to be running lollipop on your phone?
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Click to collapse
Yes that's also something that changed in the last days.
Yesterday I noticed something : when trying to start music from the watch with manual input it shows the play music card on the watch for a short time and it seems to be the old style where all the buttons are in a separate screen. When the phone is ready to play the music, the card disapears just like so from my watch.
I tried resyncing my wear apps and deleted the data of my play music app. Nothing helped.
donky kong 017 said:
Yes that's also something that changed in the last days.
Yesterday I noticed something : when trying to start music from the watch with manual input it shows the play music card on the watch for a short time and it seems to be the old style where all the buttons are in a separate screen. When the phone is ready to play the music, the card disapears just like so from my watch.
I tried resyncing my wear apps and deleted the data of my play music app. Nothing helped.
Click to expand...
Click to collapse
Android wear hasnt been updated to lollipop yet. Theres a problem between lollipop media controls and android wear at the moment so thats why. The card prolly appears when music is paused. I know it does for me. It will let me start the music again, but then the card vanishes again. We jusr gotta wait for google to release the new android wear.
Nickcu13 said:
Android wear hasnt been updated to lollipop yet. Theres a problem between lollipop media controls and android wear at the moment so thats why. The card prolly appears when music is paused. I know it does for me. It will let me start the music again, but then the card vanishes again. We jusr gotta wait for google to release the new android wear.
Click to expand...
Click to collapse
thx so much for your help. sounds plausible. i will try to see if i can get any more information on that, but i think in the end we have to wait.
strange thing is that i havent found anyone with the same issue. some would think thats pretty common.
thx again:good:
donky kong 017 said:
thx so much for your help. sounds plausible. i will try to see if i can get any more information on that, but i think in the end we have to wait.
strange thing is that i havent found anyone with the same issue. some would think thats pretty common.
thx again:good:
Click to expand...
Click to collapse
As far as im aware it is common for lollippp users. Had the problem on my n4. Thewn notifications for music worked on my moto x, but as soon as i updated to lollipop they left again.
The Android wear update should be out soon. 9to5google posted about it yesterday with screenshots.
Nickcu13 said:
As far as im aware it is common for lollippp users. Had the problem on my n4. Thewn notifications for music worked on my moto x, but as soon as i updated to lollipop they left again.
The Android wear update should be out soon. 9to5google posted about it yesterday with screenshots.
Click to expand...
Click to collapse
ok never heard of that, but i cant find much on the wear front in common.
yeah i heard about the wear lollipop update. i heard its coming early December. not all too long to wait
donky kong 017 said:
ok never heard of that, but i cant find much on the wear front in common.
yeah i heard about the wear lollipop update. i heard its coming early December. not all too long to wait
Click to expand...
Click to collapse
no wait at all. this app update fixes it- http://www.androidpolice.com/2014/1...l-makeover-but-only-on-lollipop-apk-download/
Nickcu13 said:
no wait at all. this app update fixes it- http://www.androidpolice.com/2014/1...l-makeover-but-only-on-lollipop-apk-download/
Click to expand...
Click to collapse
Nice one. Just read about it this second haha [emoji1]
Thx
just downloaded and after reboot (watch/phone) everything is working find again
While there are several threads announcing the release of Android 5.0.1, in regard to the Nexus 6, most of them seem to be filled with posts relating to the availability, instructions for sideloading, etc.
This thread is to discuss the CHANGES that you have noticed between 5.0 and 5.0.1, and as this is the Nexus 6 section, it should really relate to changes on that device only. You may list changes you've personally noticed, or published changes, but please indicate the source. I, like many of you, no doubt, am very curious to see what is new, fixed, broken, etc.
http://aosp.changelog.to/aosp-LRX21V-LRX22C.html
On 5.0 I kept having the cloud print service or whatever keep crashing, on 5.0.1 I had the Amazon kindle app keep showing a notification Amazon kindle stopped for about 12 hours and had to reboot my phone. (Kept throwing the notification up about every 20 minutes on 5.0.1)
My phone has also been unable to chromecast netflix for the last week and I have to use my gf's nexus 6 to chromecast netflix. Weird little problems with applications on both operating systems.
Edit: Finally re-installed netflix and it fixed chromecasting.
It would be nice to see a list of changes (In language a typical person speaks rather than the jumbled mess that those AOSP changes look like)
I agree. Those AOSP changes are not that easy to understand. Also, they are just to the Android Operating System but doesn't the OTA also contain a new Modem and possibly other driver updates that would fix other issues with our phones? Those fixes and changes would not be in the AOSP list.
On a second note, why does Google do this? They obviously know whats changed. How hard is it to publish a simple list?
Is 5.0.1 fixing the slow text/multiple texts sent issue for Sprint users? People are getting my texts like 10 times quite frequently, I read somewhere that this version fixes that.
agentfazexx said:
Is 5.0.1 fixing the slow text/multiple texts sent issue for Sprint users? People are getting my texts like 10 times quite frequently, I read somewhere that this version fixes that.
Click to expand...
Click to collapse
It doesn't.
Hell, I'm on AT&T and have the slow text issue. It'll stay stuck on "sending" for 3-4 minutes sometimes. Not sure if it sends multiple times or not, haven't had anyone complain to me that they got the same message several times.
I think I saw there is a new radio... Would be interested to know if signal reception is any better
Sent from my Nexus 6 using XDA Free mobile app
banzaiwolfe said:
It doesn't.
Click to expand...
Click to collapse
What does?
Sent from my Nexus 6 using XDA Free mobile app
On 5.0 I could not connect to my company’s Wi-Fi (it would show as ‘Saved’ but no connection).
On 5.0.1 I have no issues connecting to the same Wi-Fi.
fdan100 said:
On 5.0 I could not connect to my company’s Wi-Fi (it would show as ‘Saved’ but no connection).
On 5.0.1 I have no issues connecting to the same Wi-Fi.
Click to expand...
Click to collapse
sweet, thanks for letting me know that this works now.
digging in a little deeper
https://android.googlesource.com/platform/external/wpa_supplicant_8/+/1d13911
Work around AP misbehavior on EAPOL-Key descriptor version
It looks like some APs are incorrectly selecting descriptor version 3
(AES-128-CMAC) for EAPOL-Key frames when version 2 (HMAC-SHA1) was
expected to be used. This is likely triggered by an attempt to negotiate
PMF with SHA1-based AKM.
Since AES-128-CMAC is considered stronger than HMAC-SHA1, allow the
incorrect, but stronger, option to be used in these cases to avoid
interoperability issues with deployed APs.
This issue shows up with "WPA: CCMP is used, but EAPOL-Key descriptor
version (3) is not 2" in debug log. With the new workaround, this issue
is ignored and "WPA: Interoperability workaround: allow incorrect
(should have been HMAC-SHA1), but stronger (is AES-128-CMAC), descriptor
version to be used" is written to the log.
Bug: 18411110
Change-Id: I9ae12e8882adc9e785f6e4cef9f30b89bf72dcd2
Signed-off-by: Jouni Malinen <[email protected]>
Click to expand...
Click to collapse
I'm seriously noticing my battery is better then it was yesterday before I flashed 5..0.1 I was roughly 34%, which was not really bad, after 12 hours of my normal use. Today, 50%, same time as yesterday. I will keep an eye on it, but thats what I'm seeing. Everything else seems about the same to me.
The issue with the face unlock camera is fixed.
5.0 is had huge problems in dim rooms buy now no issues
jackpollard said:
I'm seriously noticing my battery is better then it was yesterday before I flashed 5..0.1
Click to expand...
Click to collapse
I was kinda seeing this too.
N6
land2634 said:
Hell, I'm on AT&T and have the slow text issue. It'll stay stuck on "sending" for 3-4 minutes sometimes. Not sure if it sends multiple times or not, haven't had anyone complain to me that they got the same message several times.
Click to expand...
Click to collapse
FWIW I'm on AT&T and have not had this happen to me even once.
jackpollard said:
I'm seriously noticing my battery is better then it was yesterday before I flashed 5..0.1 I was roughly 34%, which was not really bad, after 12 hours of my normal use. Today, 50%, same time as yesterday. I will keep an eye on it, but thats what I'm seeing. Everything else seems about the same to me.
Click to expand...
Click to collapse
Now that's more like it!
Not sure if it was 501 or the gplay music update, but my music sounds much more clear now. No more cloud print crashes.. Hoping my signal issue was fixed (sprint) but as im deployed right now i only use wifi.
Is anyone else having issues adding an exchange email account using the Gmail app? BTW, I flashed my phone to the stock 5.0.1 (LRX22C) version. After returning to complete stock I rooted and flashed TWRP but the issue was present before I made those changes.
cavalier11 said:
Is anyone else having issues adding an exchange email account using the Gmail app? BTW, I flashed my phone to the stock 5.0.1 (LRX22C) version. After returning to complete stock I rooted and flashed TWRP but the issue was present before I made those changes.
Click to expand...
Click to collapse
i am not having that issue with my exchange account and gmail app
So, I'm at my wit's end. I've had multiple chats with highly belligerent Google staffers who, because they don't recognise an error, refuse to help. They also won't let me return my 6P and I'm pretty close to desperation.
Essentially, my 6P just won't play podcasts without the audio continually dropping out (it goes silent, but playback continues). To get audio back, I need to unplug / replug my headphones multiple times, pause / play multiple times / sometimes restart entirely. There's a subtle click whenever this happens. This occurs with podcasts downloaded via PocketCasts and DoggCatcher and books via Audible. It happens regardless of which player I use - even if I sideload the files into Google Play Music.
It doesn't seem to happen with music files but, come on, an mp3's an mp3. My suspicion is that it's happening with long files. Maybe I should try some opera.
Google essentially say that files like podcasts and sources like the BBC aren't supported. It's CRAZY for a flagship like this. They insist the phone is fine without taking a physical look at it. They flat-out refuse to let me exchange it.
So what the hell do I do? Podcasts are, by a large margin, the thing I spend most time using my phone for. Without that very basic functionality, the 6P is next to useless for me.
Do I have to take legal action?
Legal action? I bet your success rate would be close to 0% on that.
Factory reset or reflash the stock images.
Sent from my Nexus 6P using Tapatalk
I guess it may come to that?! I'm just dumbfounded by their response, which amounts to "you're using it wrong". It's not remotely what I've come to expect from Google and the overall tone is simply hostile and callous. I'm really shocked by it, to tell you the truth.
SilkyJohnson said:
Legal action? I bet your success rate would be close to 0% on that.
Factory reset or reflash the stock images.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I troubleshoot software and hardware for a living. You've got to look at it from their perspective:
*no known issues other than yours (my guess - have to check bug tracker
*inability to replicate
*isolated issue
*not HW related
*not SW related (see bulletpoint one)
It's not that they DON'T want to help you, it's just based on the information provided and lack of other users having the same problem, they have nothing to resolve your issue with. Now if other users start reporting the same thing? Software issue that will get flagged on a bug tracker and possibly added as a bug fix in a future update.
Sent from my Nexus 6P using Tapatalk
Oh, god, I completely understand. But surely, in the interim, they should offer to RMA the device rather than simply saying: "Meh, your problem"? I mean, they're famous for being great to deal with - why this sudden lack of concern?
Inability to replicate surely means getting the questionable device in hand and testing. It's not enough to say that other devices work fine so mine should work fine too.
SilkyJohnson said:
I troubleshoot software and hardware for a living. You've got to look at it from their perspective:
*no known issues other than yours (my guess - have to check bug tracker
*inability to replicate
*isolated issue
*not HW related
*not SW related (see bulletpoint one)
It's not that they DON'T want to help you, it's just based on the information provided and lack of other users having the same problem, they have nothing to resolve your issue with. Now if other users start reporting the same thing? Software issue that will get flagged on a bug tracker and possibly added as a bug fix in a future update.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Which app are you using to play podcasts?
Have you tried another? I use Pocketcasts every day and have no problems whatsoever.
EDIT: Have you also tried a different pair of headphones? Not all headphones work well with the 6P.
Put this thing on reddit and hope for a ****storm.
It sounds to me like what you're experiencing is a compatibility issue, not a phone issue. I don't see how/why they'd replace a handset in that situation.
nobnut said:
Which app are you using to play podcasts?
Have you tried another? I use Pocketcasts every day and have no problems whatsoever.
EDIT: Have you also tried a different pair of headphones? Not all headphones work well with the 6P.
Click to expand...
Click to collapse
PocketCasts primarily (which is why I'm sure it's a fault with my hardware - because people like your good self are fine!), but also DoggCatcher. I've also sideloaded the files into Play Music and the problem persists. It also happens with Audible. And, yep, I've tried several pairs of headphones. SIGH.
Heisenberg said:
It sounds to me like what you're experiencing is a compatibility issue, not a phone issue. I don't see how/why they'd replace a handset in that situation.
Click to expand...
Click to collapse
You mean that podcasts aren't compatible with the 6P? I don't follow. I'm using apps like PocketCasts, DoggCatcher and Audible - nothing odd! The problem also occurs when I sideload the files into Play Music.
Corndude said:
Put this thing on reddit and hope for a ****storm.
Click to expand...
Click to collapse
I guess I'm going to have to. I'm just dumbfounded that, being unable to help, they're not prepared to swap it out for another device - ESPECIALLY considering the absurd RMAs that people were submitting a few weeks ago. I saw one guy say he was on his 5th unit. I mean, come on...
Snarklife said:
I'm just dumbfounded that... they're not prepared to swap it out for another device - ESPECIALLY considering the absurd RMAs that people were submitting a few weeks ago. I saw one guy say he was on his 5th unit. I mean, come on...
Click to expand...
Click to collapse
Bingo! I see this every year with Nexus. Not to say it doesn't happen with other phones, but Nexus seems to attract more AR, paranoid users than any other. I'm not surprised they're trying to minimize exchanges in some cases.
If you haven't done an FDR, I would suggest that you do, and restore nothing. Install Pocketcasts and see if the issue persists.
Or.... Tell them there is a slight bulge over the volume rocker and they will exchange it. It's a "known issue" I was told by Google this very thing. And was told I could exchange if I wanted.
I had a similar thing happen on my @voice reader app and was able to correct it by setting the "between paragraph" delay to 0 ms from the standard 300 ms. Something about the way Marshmallow handled that slight break in audio focus caused it drop from bluetooth and speaker playback. I don't know if your podcast apps have the ability to speed up playback, but it might be worth a shot.
I had the same issue with pocketcasts. The only fix was a reboot. I haven't tried to listen to them on 6.0.1 yet. But I've only had that issue twice. Reboot helped.
rp1226 said:
I had the same issue with pocketcasts. The only fix was a reboot. I haven't tried to listen to them on 6.0.1 yet. But I've only had that issue twice. Reboot helped.
Click to expand...
Click to collapse
Yeah, it's pretty constant for me. I'm trying yet another pod catcher to see if that helps. I'll report back if it does. But I'm SURE it's nothing to do with the apps. Like I say, even if I sideload the files into Google Play Music, the problem persists.
Anyone know whether a bulge at the bottom is RMA-able even after the 14 days (I was one of the meh-okay-nothing's-perfect people)? I guess I could say it's developed recently??
I have a similar issue listening to Tune In radio whether live, or a recorded show. I have chalked it up to my headphones cause they're pretty Sh!tty and on their last leg. Audio keeps counting down but no sound. Unplug, replug, hit play and I am on my way again.
Are you sure it is not the headphones, have you tried with a bluetooth speaker or headset?
It will work. The bulge thing. I have screen shots of the conversation with Google telling me it's nothing to worry about and if it got worse it would be covered and I would get a new device. Can't post pics yet, my account won't let me.
Yep, definitely not the headphones. I've tried three pairs now. Thanks, though!
MoreGone said:
I have a similar issue listening to Tune In radio whether live, or a recorded show. I have chalked it up to my headphones cause they're pretty Sh!tty and on their last leg. Audio keeps counting down but no sound. Unplug, replug, hit play and I am on my way again.
Are you sure it is not the headphones, have you tried with a bluetooth speaker or headset?
Click to expand...
Click to collapse
This is really weird, I use doggcatcher, pocket casts, black player, and Poweramp and they all didn't have this issue. I listen to podcasts almost daily usually on pocket casts.
Is there one particular podcast I can try that you see there issue with our is it pretty much any one you try?,
Sent from a 128th Legion Stormtrooper 6P
The twitch app will stop streaming after a minute or so. The problem pertains in other apps as well as in chrome. Found a thread on reddit (can't post link because just registered)
there AT&T sent an update and that solved the issue. I am in Europe and my phone is from another EU state. Is there any fix for me? I believe this is a wifi issue as this doesn't happen when on LTE/3G. I haven't received any updates since I got the phone a week ago. Netflix seems to be working fine.
Any insight? This is definitely a wifi problem, since twitch streams just fine over 3/4G. It is most likely related to other numerous wifi problems that the s7/edge have. If so why is it that cell providers in america released fixes and oem phones didn't receive any updates so far? Have samsung released any statements on the matter?
Its kind of a big deal for me.
youngniggapreach said:
Any insight? This is definitely a wifi problem, since twitch streams just fine over 3/4G. It is most likely related to other numerous wifi problems that the s7/edge have. If so why is it that cell providers in america released fixes and oem phones didn't receive any updates so far? Have samsung released any statements on the matter?
Its kind of a big deal for me.
Click to expand...
Click to collapse
You dont happen to use a Adblocker that works only on wifi? I have noticed some "streaming" does not work very good with a wifi-adblock.
TeamSlayr said:
You dont happen to use a Adblocker that works only on wifi? I have noticed some "streaming" does not work very good with a wifi-adblock.
Click to expand...
Click to collapse
Nope. This problem is exclusive to s7/s7 edge. There's a couple other threads like this around the web, as well as many other that report wifi issues.
I have the exact same problem. I'm living in Norway (europe) and no fixes from my provider yet. I even returned my phone and got a brand new one today, but the new phone has the exact same buffering issues after watching twitch for 5-10 minutes. What I also noticed is that when the buffering starts, the Internet doesn't work in other apps also. Have to disable and re enable the WiFi. Really hoping to see some genius figure this thing out cause it's 100% an issue with the phone/software for galaxy s7 edge. I had the phone on service 3 times before they finally gave me a new one. What they did was factory reset (which I also did), change WiFi antenna, changed the whole motherboard. Nothing fixed the issue.
Smoug said:
I have the exact same problem. I'm living in Norway (europe) and no fixes from my provider yet. I even returned my phone and got a brand new one today, but the new phone has the exact same buffering issues after watching twitch for 5-10 minutes. What I also noticed is that when the buffering starts, the Internet doesn't work in other apps also. Have to disable and re enable the WiFi. Really hoping to see some genius figure this thing out cause it's 100% an issue with the phone/software for galaxy s7 edge. I had the phone on service 3 times before they finally gave me a new one. What they did was factory reset (which I also did), change WiFi antenna, changed the whole motherboard. Nothing fixed the issue.
Click to expand...
Click to collapse
Yes, this is exactly how it goes down. Soon as the buffering starts some other apps (neflix, instagram) also don't seem to be working. Normally, I wouldn't reconnect to wifi, but just wait for a minute or two instead.
Now, I've been travelling a lot lately and I noticed that the problem doesn't occur everywhere. Once I was even able to watch twitch for 3-4 days without any interruptions, some other places I was not able to watch it at all, but that was mostly due to ips. So, I suppose it could be a router/ap incompatibility issue, which seems pretty strange as the problem only appears in twitch. What I've also noticed is that if you set quality to high rather than source you can go on for much longer without buffering.
I've received 2 updates (from samsung i guess) since I started this thread. First update about a month ago (some 350mb) didn't fix anything. Second (19 mb) just yesterday, haven't had the time to check properly yet.
The only more or less real solution thaat I found so far is outing the stream to VLC with the TC viewer app (I'd tried doing the similar procedure with mx player and other twitch apps with no success). And if you do that you can even notice where the buffering is supposed to occur, but instead vlc just stops video for a second and continues streaming like nothing hapenned.
So far this whole thing is a mystery to me, but connectivity issues are pretty common with the s7/edge. For example randomly dropping mobile data for prolonged periods of time (~30 minutes) hapenned to both me and a friend.
Ps. Ever since i got this phone i started spending less and less time on watching streams, which I am pretty happy about lol
Hey thanks for sharing your workarounds. I will have to check that out. Yes it might be a router compatibility issue. But then what causes it? It's definitely the g7 edge that doesn't work cause I've had 5 or 6 different phones working flawlessly on my router. It's so weird that this is not a huge problem, only like 3 guys posting they have some issues
I am having the same issue. I dont stream often but i use twitch when i do. Problem is not my wifi. My note 3 did not have any issues. Once i started using the 7 edge is when my buffering issues began.
I have used different devices to watch the stream and they work fine. Is there a download that that i need to do? Or should i take my phone to Sprint?
i have the same issue did you find any way of fixing this please help if you can
HugzOverDrugs said:
i have the same issue did you find any way of fixing this please help if you can
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Click to collapse
Wow it is strange to hear that the bug hasn't been fixed yet. I lost my S7 edge ages ago.
HugzOverDrugs said:
i have the same issue did you find any way of fixing this please help if you can
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Also affects the Galaxy S8+, I got an engineer helping me from the Samsung Members app, sent him logs and he says he is troubleshooting.
Skander1998 said:
Also affects the Galaxy S8+, I got an engineer helping me from the Samsung Members app, sent him logs and he says he is troubleshooting.
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i did but greek people are so bored they wont even help all they told me is to return the phone...if u find any way of fixing it yorself plz share
HugzOverDrugs said:
i did but greek people are so bored they wont even help all they told me is to return the phone...if u find any way of fixing it yorself plz share
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Click to collapse
Sounds good so far, I am told they believe it's a connection issue and will "investigate". Maybe we'll get a software update.. I don't know.
I'll reply here when they do.
Skander1998 said:
Sounds good so far, I am told they believe it's a connection issue and will "investigate". Maybe we'll get a software update.. I don't know.
I'll reply here when they do.
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Click to collapse
i think i just found a fix not sure tho i watched 1080p twitch stream for about 2h without a problem. i just downloaded an dns changer app and put in google's dns this worked for 2h for me
HugzOverDrugs said:
i think i just found a fix not sure tho i watched 1080p twitch stream for about 2h without a problem. i just downloaded an dns changer app and put in google's dns this worked for 2h for me
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No good news from me, they eventually just gave up and told me they won't look any further into it since it's a "third party app" despite the problem existing even when using the browser.
Will try your dns fix.
EDIT: DNS didnt do it for me.
This may be a bug that lies very deep in samsung software/hardware, I broke my phone and had to switch to 2013 Note 8 temporarily, and it has a very similar issue - 1080 streams stream for just about 1 second and then stop, sound keeps on streaming. Streams with resolution below 1080 stream just fine though.
My Google play downloads over WiFi very quickly hit 15mb then at about 18mb there's a slow down and by 20mb I have a crawl in speed if any movement at all. Often I have to toggle WiFi just to finish downloading an app, unless it's under 20mb. If it's under then no problems are apparent. This problem was the same at my work place wifi.
I have now factory reset, and it's frustrating to download anything over 20mb. Nothing has changed. I don't believe this problem occurred before the final updates to the phone, when I transferred from another Android. I had to factory reset and start new without transferring settings due to a screen timeout glitch preventing me from changing dim settings. This makes me feel like it has something to do with the update to a newer build.
I don't seem to have this issue with browser downloads or speed tests. Does anyone have an idea about the problem?
Same issue. I can flip over to LTE and it works fine and then back to WIFI which works for a few apps and then completely stalls again (estimated an hour to download Amazon Shopping).
Just got the phone yesterday, so not sure what is going on or if this is a new problem. Just trying to set it up for the first time.
polskon said:
My Google play downloads over WiFi very quickly hit 15mb then at about 18mb there's a slow down and by 20mb I have a crawl in speed if any movement at all. Often I have to toggle WiFi just to finish downloading an app, unless it's under 20mb. If it's under then no problems are apparent. This problem was the same at my work place wifi.
I have now factory reset, and it's frustrating to download anything over 20mb. Nothing has changed. I don't believe this problem occurred before the final updates to the phone, when I transferred from another Android. I had to factory reset and start new without transferring settings due to a screen timeout glitch preventing me from changing dim settings. This makes me feel like it has something to do with the update to a newer build.
I don't seem to have this issue with browser downloads or speed tests. Does anyone have an idea about the problem?
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codeworks said:
Same issue. I can flip over to LTE and it works fine and then back to WIFI which works for a few apps and then completely stalls again (estimated an hour to download Amazon Shopping).
Just got the phone yesterday, so not sure what is going on or if this is a new problem. Just trying to set it up for the first time.
Click to expand...
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Try force closing and reopening play store in app settings
aer0zer0 said:
Try force closing and reopening play store in app settings
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Click to collapse
Thanks for the suggestion; however, no luck. Downloaded an app or 2 fine and then hits the 17-18G app limit and comes to complete stop.
---------- Post added at 02:16 PM ---------- Previous post was at 01:56 PM ----------
Just a few more findings...
Switching over to LTE works fine. Plowed through the rest of my Play Store Apps. Switching back to WiFi brought along the same issues again.
Everything else on the phone via WiFi is fine. Netflix, Hulu, everything.
For me, the Google Play Store is the only thing affected.
Thanks.
This isnt an essential problem but a google related issue with the july update
Try turning off wmm on your router and see if that helps. Just remember you did as it may wonk your voip calling when your connection is under load.
Thanks joewoo. Maybe I'll hang on to this phone and keep an eye out for this being fixed.
Codeworks, seems like we have an identical problem. I'll let you know if I find a fix. I'm in talks with tech support currently. Waiting for them to respond to my currently escalated case with them. Let me know what you find.
I'll try the other suggestions.
This is a known issue I've seen others complaining about elsewhere on the web. Common factor for most has been the July security update. I thought I'd try out the Android p beta 2 and it's doing it there as well.
I noticed it takes a long time to start the download. Once it starts it goes normal. It's as if Google is doing some security scanning or WiFi check or reworking the app for your download..... But wasn't doing it on my Moto X Pure with 7.1 yesterday.
Sent from my PH-1 using XDA Labs
I'm seeing this behavior outside of Google Play as well. I can't download any file larger than 25-30 MBs from Google Drive without the download stalling. I guess doing a hard reset won't fix anything so I'm not sure if there's anything to do except wait for the next monthly patch.
grumpygoof said:
I'm seeing this behavior outside of Google Play as well. I can't download any file larger than 25-30 MBs from Google Drive without the download stalling. I guess doing a hard reset won't fix anything so I'm not sure if there's anything to do except wait for the next monthly patch.
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Or you could completely ignore the post 3 above you where he references WMM and your router...
If what I read is correct... Google did the stupid in prioritizing Android downloads... So your router things it's basically junk, thanks to WMM... Turn it off...
Or don't... I don't really care
What's with the attitude? I missed that. I'm sooooo sorry. Jeez. S8+ works fine. I guess I don't really care either.
I dont think it is a Google problem. When I download podcasts using wifi in Castbox, I have the same issue.
Just installed Android P on my new Essential Phone and the restore from Google Play already takes hours for 120 Apps...
Download of a single App from the Play Store takes over 20 minutes..
rignfool said:
Or you could completely ignore the post 3 above you where he references WMM and your router...
If what I read is correct... Google did the stupid in prioritizing Android downloads... So your router things it's basically junk, thanks to WMM... Turn it off...
Or don't... I don't really care
Click to expand...
Click to collapse
I've tried the WMM, turned it off on my nighthawk router, and it doesn't work.
also this issue also happens on a fresh install of android p
I have lg 5x and ph1. my ph1 has the exact same problem (75k to 18mb fast, then slow, then crawl). 5x has no problem. could be oreo issue?
I do not want to mess with my router since everything else works great. but i might try it. it's not like i'm afraid to but more like a hassle and then i'll have three upset women on my back until it's back up
WMM setting on Asus router has no effect.
Same issue as others reported; anything under ~20MB downloads quickly, past that the download speed is limited to about 100 KB/s.
EDIT: I want to point out that downloading any file, from any server (including e.g. a large document from OneDrive) halts to a crawling speed of just 100 KB/s after about 20MB. I tested my other devices on the same network (a Windows PC and a Moto Z2 Force), and those other devices don't have this issue. There must be something wrong with Essential's last update.
runsoverfrogs said:
I've tried the WMM, turned it off on my nighthawk router, and it doesn't work.
also this issue also happens on a fresh install of android p
Click to expand...
Click to collapse
I had the same experience. It wasn't even enabled on my router. Both my Samsung devices (Tab S2 and S8+) work without issue. I rolled back to 8.1 for other reasons and it's still not working correctly so it may be related to the July patch as others have suggested. Having said that though, my S8+ is on the July patch as well so who knows? Maybe just an Essential issue? Hopefully it will be addressed in the next patch.
I am seeing this issue on AOSiP, not running Essential stock. On downloads (AFH, opengapps.org) and Play Store. And I don't think it has to do with the July security patch because the same downloads on my OP3T (AOSiP w/ July security patch) do not show the same issue.
I can reproduce it every time on the PH-1 when trying to download opengapps using Opera browser. The download is wire speed, then slows to ~100KB/s. Interestedly enough, the downloads from opengapps.org don't seem to have the issue using Chrome (9 of 10 times it is full speed for the entire download).
It seems like it is device related, but since I am running a custom ROM I can't exactly call for technical support. I am hoping someone finds out what the core issue is...
Does anyone know if the baseband was updated in the June/July release?