MTP not working - LG G6 Questions and Answers

Hey all!
Anyone got any idea what to do when MTP to a computer on the LG G6 does not work? Tried installing the drivers from LGs website and all Im getting is code 19 from the device manager on the device, and it wont show at all in windows...
Running windows 10

https://www.lifewire.com/g00/how-to...?i10c.referrer=https%3A%2F%2Fwww.google.se%2F
Got it working for me if anyone else comes across this issue

Natherul said:
Hey all!
Anyone got any idea what to do when MTP to a computer on the LG G6 does not work? Tried installing the drivers from LGs website and all Im getting is code 19 from the device manager on the device, and it wont show at all in windows...
Running windows 10
Click to expand...
Click to collapse
Enable usb debugging in the developer option.

That did nothing for me, but as I stated in my own reply I got it working now, it was a conflict with some registry values on my computer

Related

Usb problem!!!

Has anyone else who is have USB connection issues tried this:
http://nexusshacks.com/nexus-s-hacks/how-to-install-nexus-s-windows-usb-drivers/
It's not working for me, don't know what I'm doing wrong. The SDK route didn't work either. My computer keeps saying I have the most up to date drivers but still won't recognize my phone. Shows as "unknown device". I'm running Win 7 Professional 64 bit. Any ideas?
jrocka01 said:
Has anyone else who is have USB connection issues tried this:
http://nexusshacks.com/nexus-s-hacks/how-to-install-nexus-s-windows-usb-drivers/
It's not working for me, don't know what I'm doing wrong. The SDK route didn't work either. My computer keeps saying I have the most up to date drivers but still won't recognize my phone. Shows as "unknown device". I'm running Win 7 Professional 64 bit. Any ideas?
Click to expand...
Click to collapse
Doesn't seem like too many people are having this problem. Is it just a simple fix that a newb like me is just overlooking?

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!
No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.
Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app
I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!
I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...
Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

"LG Software" mode error + solution

I've had the following problem which I solved and now I'm wondering if anyone else found it, since I'm afraid it might point out to some hardware fault.
When selecting LG Software mode on the phone for connecting to your PC, Windows (in my case, 7 x64) attempts to install an MTP USB Device, but fails with Code 10: Device cannot start. At this point I (after many trial-and-error cycles) had to select Update Driver for that device in Device Manager, select Browse my computer for driver software > Let me pick from a list of drivers, and from the next screen, pick USB Composite Device instead of MTP USB Device. It installed right away and then 4 other USB devices popped up, which also were installed (using Windows Update). After this, LG PC Suite (and also LG Mobile Support Tool) detected the phone with no problems.
So, were any of you confronted with this?
Just wanted to say I had the same problems following your steps allowed me to get this to work. Thanked!
Thank you so much. This solved the problem.
I'm actually having this same issue. When I click "Show me a list of blah blah" it doesn't give me a USB Composite option. I only get two MTP options, and if I check "Show Compatible Hardware" it shows a bunch of drivers for MTP, WMP, and some other protocols. Any ideas?
gunnarizbeast said:
I'm actually having this same issue. When I click "Show me a list of blah blah" it doesn't give me a USB Composite option. I only get two MTP options, and if I check "Show Compatible Hardware" it shows a bunch of drivers for MTP, WMP, and some other protocols. Any ideas?
Click to expand...
Click to collapse
I am in the same situation, can you help how to fix this?
this problem fix?
I have a problem. Phone download mod work but I connect computer not connect phone. Says "This device can work faster". Device manager says yellow exclamation.
I try any computer but problem doesnt fix.
metalboy94 said:
I've had the following problem which I solved and now I'm wondering if anyone else found it, since I'm afraid it might point out to some hardware fault.
pick USB Composite Device instead of MTP USB Device. It installed right away and then 4 other USB devices popped up, which also were installed (using Windows Update). After this, LG PC Suite (and also LG Mobile Support Tool) detected the phone with no problems.
So, were any of you confronted with this?
Click to expand...
Click to collapse
yes, but unfortunately i don't have USB Composite Device as a selection on Windows 7 64bit. any other suggestions to get this stupid lg software installed?
After spending over 6 hours on this problem and installing a new windows, I finally found the culprit, it was Xposed Media Scanner, disabling it fixed the problem. Of course if you did not install this module before then the solution is not for you, maybe it will help someone reaching this page from Google.

[Q] phone not seen now

hi all. i updated my computer today with the MS usual monthly updates but now when i plug my nexus4 into the usb socket, my computer doesn't show it in the main window where it usually does (like where it shows 'C' drive) it shows as being connected as a MTB media device via usb by the system clock but that's it. i cant open the device, copy apps into the phone or open anything to do with the phone. debugging is still enabled, according to the phone and it shows up as Google Nexus ADB Interface under device manager in windows7 x64
anyone else had this happen? anyone know how to cure the problem please?
many TIA
Prettygrim said:
hi all. i updated my computer today with the MS usual monthly updates but now when i plug my nexus4 into the usb socket, my computer doesn't show it in the main window where it usually does (like where it shows 'C' drive) it shows as being connected as a MTB media device via usb by the system clock but that's it. i cant open the device, copy apps into the phone or open anything to do with the phone. debugging is still enabled, according to the phone and it shows up as Google Nexus ADB Interface under device manager in windows7 x64
anyone else had this happen? anyone know how to cure the problem please?
many TIA
Click to expand...
Click to collapse
Try going into the device manager and select update drivers.
Sent from my Nexus 7 (2013)
hi Berrydroidcafe. tnx for response.
it was a driver issue but i had to uninstall and reinstall them. did try the update but no good. strange that it should just do that today, after the windows update. coincidence? i can only assume so.
anyway, tnx again
Prettygrim said:
hi Berrydroidcafe. tnx for response.
it was a driver issue but i had to uninstall and reinstall them. did try the update but no good. strange that it should just do that today, after the windows update. coincidence? i can only assume so.
anyway, tnx again
Click to expand...
Click to collapse
:thumbup:
Sent from my Nexus 7 (2013)

Unable to recognize MTP mode on computer

So as a start to this, the phone is recognizable when running adb devices, I can see it listed there. However, when trying to use the phone in MTP mode, it tells me that there is not a suitable driver.
What I have tried so far:
Uninstalling device in Device Manager on Windows 10
Reboot both phone and laptop
Downloading the latest driver version from Google
Turning off USB Debugging on the 6P
Connecting phone
Attempt to use recently downloaded USB Driver on phone
So when all that is said and done, I get the following screens attached below.
https://imgur.com/a/gni6o
I also tried using this guide to find a MTP Device:
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
But that does not exist in either the latest zip download of the USB drivers, or the Google SDK drivers.
I only have the option for:
Android ADB Interface
Android Bootloader Interface
Android Composite ADB Interface
Could anyone provide me with some ideas?
EDIT: I have also tried two USB cables, both have the same issue. The Nexus 6P OEM Cable, and the iOrange Cable.
slixzen said:
So as a start to this, the phone is recognizable when running adb devices, I can see it listed there. However, when trying to use the phone in MTP mode, it tells me that there is not a suitable driver.
What I have tried so far:
Uninstalling device in Device Manager on Windows 10
Reboot both phone and laptop
Downloading the latest driver version from Google
Turning off USB Debugging on the 6P
Connecting phone
Attempt to use recently downloaded USB Driver on phone
So when all that is said and done, I get the following screens attached below.
https://imgur.com/a/gni6o
I also tried using this guide to find a MTP Device:
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
But that does not exist in either the latest zip download of the USB drivers, or the Google SDK drivers.
I only have the option for:
Android ADB Interface
Android Bootloader Interface
Android Composite ADB Interface
Could anyone provide me with some ideas?
EDIT: I have also tried two USB cables, both have the same issue. The Nexus 6P OEM Cable, and the iOrange Cable.
Click to expand...
Click to collapse
Nexus Root Toolkit has an excellent guide for straightening out Nexus driver issues. Very thorough. Works for me every time.
83097markcynt said:
Nexus Root Toolkit has an excellent guide for straightening out Nexus driver issues. Very thorough. Works for me every time.
Click to expand...
Click to collapse
Did not seem to help me. Still unable to to use my Nexus as an MTP device.
Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....
slixzen said:
Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....
Click to expand...
Click to collapse
Mine works with PTP mode but not MTP. Could it be Android N interfering? Would like to know how to resolve this matter as well.
having the exact same issues, anyone else have any ideas? did you ever get this resolved?
im going to smash something shortly and I never have in my life...heh
Nope, reinstalled Windows. That resolved the issue.
I had something similar happen. Try running this command at the dos prompt.
net localgroup Administrators local service /add
slixzen said:
Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....
Click to expand...
Click to collapse
Thx for getting back to me, I'm about to do the same thing...my windows update wont update anyway and its been pissing me off (not that I care besides OCD)
Now I just have to try to figure out what I need to do to reinstall the (free) windows 10 dealio
To the comment below, tried that, no idea what its supposed to do but didn't fix anything for me.

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