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I am trying to connect my Nexus 4 to my PC and use the ADB commands. I have the following problems:
ADB driver is installed and "USB Debugging" turned on the Nexus 4. Device shows up on Device Manager, however "adb devices" does not list the device and unable to communicate with the attached device.
The Nexus drive, regardless of MTP or PTP disappears from Windows Explorer when "USB Debugging" is turned on, Turning off "USB Debugging" brings back the drive.
USBView shows the device with a RED light, but it appears working on Device Manager.
I do not have this problem with my other laptop and desktop.
Using Windows 7 x64 Ultimate and Nexus 4 - Stock 4.2.2
Any help would be appreciated. Thanks.
akashi said:
I am trying to connect my Nexus 4 to my PC and use the ADB commands. I have the following problems:
ADB driver is installed and "USB Debugging" turned on the Nexus 4. Device shows up on Device Manager, however "adb devices" does not list the device and unable to communicate with the attached device.
The Nexus drive, regardless of MTP or PTP disappears from Windows Explorer when "USB Debugging" is turned on, Turning off "USB Debugging" brings back the drive.
USBView shows the device with a RED light, but it appears working on Device Manager.
I do not have this problem with my other laptop and desktop.
Using Windows 7 x64 Ultimate and Nexus 4 - Stock 4.2.2
Any help would be appreciated. Thanks.
Click to expand...
Click to collapse
I had sort of the same problem, try uninstalling the driver in device manager, then unplug and replug your USB. Then when you plugged in the USB go to device manager and right click on the device and click scan for hardware changes. See if that works.
I'm not sure if this is a problem caused by windows update or the new updated SDK, but it has been a big problem for me.
heat361 said:
I had sort of the same problem, try uninstalling the driver in device manager, then unplug and replug your USB. Then when you plugged in the USB go to device manager and right click on the device and click scan for hardware changes. See if that works.
I'm not sure if this is a problem caused by windows update or the new updated SDK, but it has been a big problem for me.
Click to expand...
Click to collapse
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
I really do not want to reinstall Windows!
Thanks.
akashi said:
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
I really do not want to reinstall Windows!
Thanks.
Click to expand...
Click to collapse
OK try right clicking on the the device in device manager and choose update driver, then Browse my computer, then let me pick From a list of devices. After choose have disk on and find the file where your USB drivers are and click next. It may prompt you that windows can't verify the publisher Just click install this driver software anyway.
See if this works.
heat361 said:
OK try right clicking on the the device in device manager and choose update driver, then Browse my computer, then let me pick From a list of devices. After choose have disk on and find the file where your USB drivers are and click next. It may prompt you that windows can't verify the publisher Just click install this driver software anyway.
See if this works.
Click to expand...
Click to collapse
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
akashi said:
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
Click to expand...
Click to collapse
Try pointing the path to the Google drivers in the android-sdk in device manager and not the naked drivers.
akashi said:
I have tried installing the drivers from the latest SDK and also the "Naked Drivers" found here: http://forum.xda-developers.com/showthread.php?t=1996051
Still have the problem.
Click to expand...
Click to collapse
This is what I did and waited for the PC to install the adb drivers.
I plugged the phone in and with the USB plugged in turned it off while holding the volume up and down keys. This made my nexus 4 go into download mode and the PC automatically installed the adb drivers. After I just unplugged and held the power button to restart the device hope this helped.
Sent from my Nexus 4 using xda premium
akashi said:
Thanks for the quick reply.
I tried your suggestion but it did not solve the problem. After re-plugging the USB, Windows listed the device as "Nexus 4" and did not find any drivers for it. I manually installed the Naked Drivers (proven to work on my laptop and desktop) but still facing the same problem
Thanks.
Click to expand...
Click to collapse
When you uninstalled what's there now, you did make sure to check the box that will remove the old drivers from your PC?
Just in case, HERE is another source for the drivers.
dinhume echoes
Thanks to everyone for their help.
Just to confirm I have already tried:
Uninstalling the ADB driver via Device Manager and selecting "Delete the driver software for this device" and rebooting.
After reboot, Windows could not locate any drivers and I manually selected the drivers found inside the SDK (08/27/2012,7.0.0000)
The device shows up on Device Manager as working but does not work with adb commands. However, fastboot commands work!
I tried the above with the Naked Driver and had the exact result.
If I boot into the bootloader, I am able to run fastboot commands perfectly!
I have already ruled out my USB port as it works perfectly on VMware.
I am thinking my Windows 7 is messed up somehow and re-installation is looking like the only solution :crying:
akashi said:
Thanks to everyone for their help.
Just to confirm I have already tried:
Uninstalling the ADB driver via Device Manager and selecting "Delete the driver software for this device" and rebooting.
After reboot, Windows could not locate any drivers and I manually selected the drivers found inside the SDK (08/27/2012,7.0.0000)
The device shows up on Device Manager as working but does not work with adb commands. However, fastboot commands work!
I tried the above with the Naked Driver and had the exact result.
If I boot into the bootloader, I am able to run fastboot commands perfectly!
I have already ruled out my USB port as it works perfectly on VMware.
I am thinking my Windows 7 is messed up somehow and re-installation is looking like the only solution :crying:
Click to expand...
Click to collapse
4.2.2 requires updated adb and fastboot. It looks like you have an older version.
Click on the ota help desk link in my signature. The new version is attached to the first post. Replace the old adb and fastboot files with the new ones. Then try again.
Sent from my Nexus 4 using xda premium
El Daddy said:
4.2.2 requires updated adb and fastboot. It looks like you have an older version.
Click on the ota help desk link in my signature. The new version is attached to the first post. Replace the old adb and fastboot files with the new ones. Then try again.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thanks. I tried version 16.01 and still have this problem.
The problem is whenever I uninstall/install the ADB driver or disconnect/reconnect the USB, **ONLY** the "Nexus 4" appears on the Device Manager which I manually install the ADB drivers to. There is not a second "Nexus 4" on the Device Manager for the MTP or PTP.
On my laptop when I remove all drivers and reconnect the USB cable, I always see 2 "Nexus 4" listed on Device Manager. One for the ADB interface and the other for the MTP or PTP.
Please help!
Any ideas please?
Any Solution to ADB connection problems?
Hi was there any solution to this, as I seem to have the same issue.
I have tried different drivers and MTP & PPP modes as well as loading the PDAnet drivers and software.
Each time now I take care to remove all the drivers and also delete the drivers in all modes (Android running and Bootloader running)!
MTP & PPP load different copies of the drivers.
I can get either "Nexus 4" showing up in the device driver or "Google ADB Interface" or Android ADB interface" according to the driver loaded.
I can see the device when Android is running ie "ABD Devices" gives me the serial number and connected, then I can send an ADB command "adb Reboot-bootloader" the Nexus then reboots into the bootloader screen, the device driver changes to the bootloader driver (installs if not installed) however then I loose connection to the Nexus phone! "ADB Devices" returns none connected.:fingers-crossed:
I also tried unplugging and plugging back in the phone in bootloader mode but do not get adb to see the handset or it to react to commands.
I'm just about ready to try a toolkit to see if I can get past this roadblock!!!
Current computer is Win7-x64
This weekend I will try on a different computer.....Win8-X64
All comments appreciated
That's because you cant use adb when in boot loader. You use fastboot
Sent from my Nexus 4 using xda app-developers app
I have same problem on my work laptop DELL when my custom desktop machine works just fine with both Nexus 4 and 7. :/
Ok so a little background. After hearing about the Carbon backup app a while ago I decided to install it and followed the instructions to do so. One of these steps is to change the normal USB drivers to the ATB ones from the Android SDK. I did this and it all went well without a hitch. However I came to add some movies on to my nexus 7 today and it would only recognize my device in PTP mode (as per the Carbon app requires). I proceeded as normal but found that I could not create a new folder for my films. When i tried i was faced with this error:
However I found that I could create a new folder in one of the existing sub-directories so I proceeded with that. I started copying the movie files over and got another pop up looking like this:
After clickking yes I was soon faced with another error screen:
This happens for nearly every video file i have tried to transfer. I have tried uninstalling the ADB drivers and letting windows install the default drivers it used the first time, however now it will not find any driver software for my nexus 7 unless I point it to the ADB drivers. Whenever I try to connect my device as an MTP device instead of PTP windows will not recognise it and nothing will show up in my computer. Is there any way that i can defer back to the default drivers and use my device on MTP instead of PTP?
Just for a bit of extra info, the same problem is occurring on my nexus 4.
Thanks
Hmm, i have adb drivhttp://forum.xda-developers.com/showthread.php?t=2214386alongside stock drivers for mtp as im sure many do n do not face this problem.
Have you uninstalled the backup app and cleaned the registry?
Try going in to device manager and enable 'show hidden devices' and search for any leftover usb drivers or interface that might interfere with the stock drivers. As a last resort you can download your usb chipset drivers, then uninstall all chipset drivers and usb devices including those hidden, then reinstall the chipset and other drivers u may need. Eg.printer drivers, then try again.
Previously i had a sony erricson phone and it's SE's software screwed up the usb interface n i wasnt able to connect anythin thru usb mtp. That helped me. Alternatively, if u have system restore on you can try restoring to a date before this all happened.
Also, check your device for any apps or settings that might interfere usb functions like usb debugging altho it's rare. Not sure what you did but you might have semi/permanently broken some settings in the device...if you had an earlier backup which was flawless, try restoring to that first. Remember to play safe when doing all troubleshooting, windows isnt exactly smart with device drivers =< worse case you have to reset both the usb drivers and device if nothing works...
Unrelated but might help http://forum.xda-developers.com/showthread.php?t=2214386
Or
http://forum.xda-developers.com/showpost.php?p=39752670&postcount=5
i faced the same problem last week. what i do is go through step by step like what nexus root toolkit suggest. start from scratch. remove all previous drivers and reinstall. Follow to the letter what it says. So the problem is just probably of a bad driver stuff. Remember to restart too.
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!
No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.
Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app
I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!
I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...
Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html
Hello. Im new to the Nexus 10. I downloaded skipsoft Android toolkit, installed adb drivers in the package and rooted the Nexus and installed recovery..it was easy using the toolkit. So the ADB drivers must have worked- at least in the environment it is used in to do these things. But these drivers dont work to transfer files between the nexus and the computer running winxp. I have USB debugging and PTP, have tried every other dirver package that has been mentioned on all available forums, have tried different usb ports, different cables etc. n my computer the device is recognised as a Nexus 10 but clicking on it gives a blank page, so cannot see the Nexux files. WTF this is driving me mad. Any ideas?
Re
Hi Ghosta,
Are you using a USB 3 port? as i have had many strange issues with these the ports. The issue is caused by one of the intel drivers cant remember exactly which way but there is no easy way to fix this. If this is your issues i would try and find if you have a USB 2.1 port you can use or the Esata ports on laptops tend to be usb 2.1 inside...even though they dont look like it haha
Hope this helps
ghosta12 said:
Hello. Im new to the Nexus 10. I downloaded skipsoft Android toolkit, installed adb drivers in the package and rooted the Nexus and installed recovery..it was easy using the toolkit. So the ADB drivers must have worked- at least in the environment it is used in to do these things. But these drivers dont work to transfer files between the nexus and the computer running winxp. I have USB debugging and PTP, have tried every other dirver package that has been mentioned on all available forums, have tried different usb ports, different cables etc. n my computer the device is recognised as a Nexus 10 but clicking on it gives a blank page, so cannot see the Nexux files. WTF this is driving me mad. Any ideas?
Click to expand...
Click to collapse
What does Device Manager show? Device name, its Properties and exclamation mark?
You do know that if your device has a "password" then you must be logged in to see its contents.
peterk-1 said:
What does Device Manager show? Device name, its Properties and exclamation mark?
You do know that if your device has a "password" then you must be logged in to see its contents.
Click to expand...
Click to collapse
Thanks for the replies and suggestions. All shows up OK in device manager, the device is not password protected, and the laptop has usb2 ports. I had another try today, after connecting the nexus it shows up in my computer as a camera, labelled nexus 10, with the camera icon. When I click on the icon it opens a special folder, must be a camera folder and the camera and scanner wizard starts. After a while it detects the photos on the nexus ( I have loaded a lot on it via USB otg using flash drive ), but thumbnails of the photos are not downloaded as I usually see when I connect a camera. The wizard downloads photos back to the computer, but each photo is about 18 kB instead of the 2 mb they originally were. So it appears a connection is happening, but a very strange one. I don't like to be beaten on problems like this one, but searching the net has not given me any answers, and I don't understand the android system well enough to know what to try next.
I think your device is working. If you connect it up as it now is and then go into Settings > Storage and tap the top RH corner menu you get the USB Computer Connection and select that and change it to MTP you should find it is now visible in My Computer or after auto install of the driver it will be visible. I'm brain dead - you said you had a PTP connection!
peterk-1 said:
I think your device is working. If you connect it up as it now is and then go into Settings > Storage and tap the top RH corner menu you get the USB Computer Connection and select that and change it to MTP you should find it is now visible in My Computer or after auto install of the driver it will be visible. I'm brain dead - you said you had a PTP connection!
Click to expand...
Click to collapse
No PTP conection or MTP connection either. The Nexus also shows up in Device Manger under Imaging Devices when USB deugging is on, which is causing the camera and scanner wizard to start, although it doesnt work properly. When i disable it nothing happens at all. No idea where to go from here.
There is or was an issue with XP see http://forum.xda-developers.com/showthread.php?t=2305943
peterk-1 said:
There is or was an issue with XP see http://forum.xda-developers.com/showthread.php?t=2305943
Click to expand...
Click to collapse
Thanks for the suggestion, I had already tried that but I did it again just to make sure. It did not work for me.
Have you tried following the driver install guide from Wug's toolkit? I've never used Skipsoft's but if it doesn't have you delete old drivers properly it's possible there's some old or corrupted driver sticking around from all the installs you've done. If you follow Wug's guide exactly you should end up with the only the correct drivers installed. Also, what ROM and kernel are you using? It's possible the issue is there.
capnkrunch said:
Have you tried following the driver install guide from Wug's toolkit? I've never used Skipsoft's but if it doesn't have you delete old drivers properly it's possible there's some old or corrupted driver sticking around from all the installs you've done. If you follow Wug's guide exactly you should end up with the only the correct drivers installed. Also, what ROM and kernel are you using? It's possible the issue is there.
Click to expand...
Click to collapse
I used a program called usbdeview to uninstall every USB driver with an "android" or "adb" description which should have cleaned up my drivers? Then after reinstalling drivers I tried again no difference. I ran android-tools and can push and pull files to and from the computer and nexus, (from command line) so I believe I have eliminated hardware problems and software problems on the nexus. This leaves the computer, which works perfectly with my other android devices running 4.1.1.
Just in case this helps. In usbdeview I have 5 nexus 10 entries. They all have the vendor id of Google 18d1 and a unique Product ID . Which driver connects is related to the device settings:
PID Device settings
4ee1 MTP
4ee2 MTP + USB debugging
4ee5 PTP
4ee6 PTP + USB debugging
d002 USB debugging
With the device connected I can change settings and see the change in connected driver in USBDeview.
peterk-1 said:
Just in case this helps. In usbdeview I have 5 nexus 10 entries. They all have the vendor id of Google 18d1 and a unique Product ID . Which driver connects is related to the device settings:
PID Device settings
4ee1 MTP
4ee2 MTP + USB debugging
4ee5 PTP
4ee6 PTP + USB debugging
d002 USB debugging
With the device connected I can change settings and see the change in connected driver in USBDeview.
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Click to collapse
This info does provide me with some way forward. With USB , when connected ptp I have a nexus 10 USB composite device and a nexus 10 digital still camera connected with the green light in USB deview, and also a blank device name, connected, description android composite device with a purple light. I'm guessing purple means not working. But changing drivers does nothing to change the purple light. Switching to mpt gives an additional blank name Google nexus adb interface also with purple light shown as connected. All connected devices show vendor 18d1. Drivers tried 1) clockworkmod (supplied with skipsoft); 2) naked drivers 3) Google drivers. Any clues what to try next?
2 things to check. I just tried running usbdeview from Wug's toolkit. It was v2.0 and wasn't the same as the version I have installed v2.3 - and there have been a significant number of changes. If you have XP pro x64 then you must use the x64 version of usbdeview - again I think Wug's may only ship with 32 bit usbdeview http://www.nirsoft.net/utils/usb_devices_view.html You will also find an explanation of the coloured radio buttons.
If you find you need to update usbdeview then I would suggest you uninstall the device drivers (instructions in Wug's toolkit?) then new drivers from http://developer.android.com/sdk/win-usb.html#top and follow the linked install instructions.
peterk-1 said:
2 things to check. I just tried running usbdeview from Wug's toolkit. It was v2.0 and wasn't the same as the version I have installed v2.3 - and there have been a significant number of changes. If you have XP pro x64 then you must use the x64 version of usbdeview - again I think Wug's may only ship with 32 bit usbdeview http://www.nirsoft.net/utils/usb_devices_view.html You will also find an explanation of the coloured radio buttons.
If you find you need to update usbdeview then I would suggest you uninstall the device drivers (instructions in Wug's toolkit?) then new drivers from http://developer.android.com/sdk/win-usb.html#top and follow the linked install instructions.
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I gave up completely on this, and connect via wifi using ES file explorer. I bought my wife a new tablet an Acer Aconia A1-830 and it has the same problems, impossible to connect via ADB, with exactly the same symptoms. Yet our phones connect via ADB without a problem, but both are Androild 4.1 or earlier and the tablets 4.2 or younger. Obviously an Android generated problem that arose when 4.2 was released and on which has no fix.
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
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Click to collapse
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
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Click to collapse
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
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Click to collapse
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
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Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
Click to expand...
Click to collapse
Should be on top of the folder that your extracted...
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF
robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
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By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
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Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.
WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!
Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
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Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.
I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.