Database Users

[Q] Windows 7 fails to install MTP driver

I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?

mseebass said:
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
Click to expand...
Click to collapse
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.

bigcrav said:
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
Click to expand...
Click to collapse
Thanks for your help. I allready tried an other usb port. It did'nt work.

I wanted to avoid it but I reinstalled windows. Now it works. Thanks again.

Hmm, messed with this problem for ages yesterday, mtp installed fine in normal mode but refused when in 'usb debugging' mode
simple fix, find your wpdmtp.inf file in windows/inf
edit it like shown, look for the [Generic.NTx86] and [Generic.NTamd64] entries near the top of the file........
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
...then update the driver in device manager, use automatic search
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode

I did a clean install of windows and that solved the issue for me. Thanksfor your help anyway.

I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.

meangreenie said:
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
Click to expand...
Click to collapse
Just FYI, just got a Nexus 4 from T-Mobile yesterday and the device ID is slightly different:
VID_18D1&PID_4EE2&MI_01
01 at the end instead of 00
---------- Post added at 09:11 AM ---------- Previous post was at 08:53 AM ----------
Fitchman said:
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
Click to expand...
Click to collapse
How/where do you install those files/drivers? There are no instructions.

lannister80 said:
How/where do you install those files/drivers? There are no instructions.
Click to expand...
Click to collapse
When Windows asks where the drivers are you point to the folder with the ones you want to use...

EddyOS said:
When Windows asks where the drivers are you point to the folder with the ones you want to use...
Click to expand...
Click to collapse
It doesn't ask. I plug in the phone, and Windows says it can't install the MTP driver.
If I go into Device Manager and find the phone (with the yellow triangle and !) and select Update Driver Software, then navigate to the i386 folder from the Universal Naked Driver (on an i5 system), it tells me that "The best driver for your device is already installed" or something similar.
Of course, if I uninstall the device from device manager (and presumably the bad MTP driver as well), it disappears, so I have nothing to point to to install the drivers.

Earlier today I reinstalled the drivers for my N4 on my work PC (Vista Business) and I had to reboot before it recognised the N4 as an MTP Device - prior to that it only saw it as an 'MTP Device'. Now it sees at 'Nexus 4'

I have a similar problem I have a kindle fire
I have install the ADB driver but am having extreme difficulties getting the MTP drivers to work
I have tried everything (every solution on Google)
and nothing works
I've tried the "Media Transfer Protocol Porting Kit"
I tried to get Microsoft help they gave me the run around and confused me even more
here is the conversation
Microsoft: "Thank you for that information
Nathaniel I was checking your product key and it is blocked that is why you can not connect these devices to your computer, you may be a victim of counterfeit software so in this case since it is an OEM computer which means that the manufacture of the computer installed Windows 7 on your computer I recommend you to contact the manufacture of your computer to see if they have an option in order to resolve this issue you are having."
me: when i contact them what do I ask for?
Microsoft: You need to ask for a new product key
me: I am confused what does this mean? that the manufacturer put windows 7 OS on here illegally? but all PC's come with windows OS so every PC in the world is suspect to counterfeiting
them: No, this could be because someone still some information of your computer and use the product key to try to activate Windows until the product key got blocked
No, the name is not involved in this case it is jut the product key
what do I do?
is there an alternative to MTP drivers?

Solved
Hi, i had the same problem described in previous posts and I managed to solve thanks to what is written by meangreenie.
In practice, in the windows\inf of my Windows 7 the file wpdmtp.inf was no longer present but there is only the "compiled" version (wpdmtp.pnf).
I retrieved the file from an earlier version founded in he folder Winsys and so the LG driver are installed without further problems.

Jon McDougal said...
You might be using the wrong driver (Android ADB) instead of the MTP driver. This happened to me the other day!
If you're in Debug Mode, you've already done the first step I was going to suggest.
Here's the second step that worked for me: Open Device Manager -> Click Android Device (top of my list) which exposes "Android Composite ADB Interface" -> Right click that device -> Update Driver Software -> Browse My computer for driver software -> Let me pick from a list of device drivers on my computer -> then choose "MTP USB Device" -> Next
Mine installed the MTP driver and then the N4 opened normally.
Click to expand...
Click to collapse
That works for me with USB Debug ticked and in MTP Mode but not in PTP Mode (on CM10.2-nightly-20130817). I absolutely can't see my pics in no way... (I suppose this is a bug from Google to be fixed in further updates). ADB and FB are correctly working as tested with NexusRootToolkit 1.7.1 Drivers Test.
May it help to delete original DCIM folder and start from a new one??
edit: Shame on me... I forgot that I've formatted my SDcard, so I've no picture in DCIM folder.... Sorry! So I can say that McDougal trick totally worked for me!

try to check the device manager to check the missing drivers with ! mark

Maybe I'm not completely getting the problem, but just doing this worked fine for me:
danielms22 said:
Enable USB debbuging in your phone. Go to Settings -> about phone -> tap about 10 times on build number item until USB debbuging is unlocked.
Also, on your computer go to the device manager, look for your phone, if you find it, right click on it, then update Driver Software, browse computer, Let me pick from a list of device drivers on my computer, USB composite device
That should do it.
Click to expand...
Click to collapse
No need for additional driver download or anything...

Finally a working solution
Finally I found a solution.
Visit answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/mtp-usb-device-drivers-will-not-install-correctly/0ee71b7c-4ae7-403f-abbb-63c7ed9a79f9?rtAction=1387606800207 and search for the "Bret B"'s answer which has also been marked as the most helpful answer. It works perfectly. He simply says..
Go to the Registry Editor (Start –> Run –>type in, “regedit” (without the quotes) then click OK.
Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
Go upto Edit>Find, type in or copy/paste Portable Devices
In the right hand pane you will see the (Default) value “Portable Devices” on the string
Once found, you see a string value called UpperFilters –> delete it!
Reconnect the device. Finished!

Nexus 4 cannot be recognized as MTP after root

I'm running Windows 7 64bit and followed the Ultimate guide to unlock and root my Nexus 4.
Everything went well but now it looks like that Windows won't recognize my phone as a device. When I plug in the phone, the auto-play window will pop out and recognize it as Nexus 4, but there is no other options. (Normally the auto-play will ask if open folder to view files or transfer photos). I can't see my phone in device manager either.
If I turn on the USB debugging mode, I can see it in device manager but still cannot see it in My Computer. Looks like Windows can't access the SD card at all.
I tried switching to the camera mode but the problem remained. Please help.

desperate bump. can anyone help?

Maybe it's a stupid advice, but have you tried change the USB port in PC?

glancer2315 said:
desperate bump. can anyone help?
Click to expand...
Click to collapse
Plug in the phone, uninstall the drivers from Device manager, then unplug, and replug.

Colourkey said:
Maybe it's a stupid advice, but have you tried change the USB port in PC?
Click to expand...
Click to collapse
yes, i did.

abaaaabbbb63 said:
Plug in the phone, uninstall the drivers from Device manager, then unplug, and replug.
Click to expand...
Click to collapse
thanks for your advice. the problem is that, without USB debugging mode on, I can't see Nexus 4 in Device manager, even though the Windows Auto-play will say Nexus 4 connected. (Nothing in My Computer either)
With USB debugging mode on, I uninstalled the driver and Windows would try installing the driver. Now it shows up as MTP device with an exclamation mark. I tried manually update the driver (direct it to the Google SDK folder and pick the android_windowsusb.inf) but it says it does not support x64. I don't think the 64 bit driver is digitally signed.

I think I had a similar problem as yours. If you deleted the drivers while on debugging mode and reconnected after and it's showing the exclamation mark of a unknown device, try restarting your computer and plugging your phone back in.

SovereigN7 said:
I think I had a similar problem as yours. If you deleted the drivers while on debugging mode and reconnected after and it's showing the exclamation mark of a unknown device, try restarting your computer and plugging your phone back in.
Click to expand...
Click to collapse
i did and it remains the same.
Is there anyway I can know all the files names of the drivers so that I can manually delete them from system folder? When I uninstalled it from the device manager, I don't see the option "Delete the driver software for this device".
I can still see it under "adb devices" list.

I think there are some conflicts in the drivers.
Now when I connect Nexus 4 (without USB debugging mode on), it will show up in device manager under Android Device.
With USB debugging, it will then show up under Portable Devices.
However, it's supposed to work the other way around. that is (no USB debugging --> portable device; with USB debugging --> Android Device).
How can i solve this?

Have you tried manually installing the drivers before plugging in the phone, vs letting windows choose the drivers it wants to install? One option you could try is installing PDA Net on your pc. It will install reliable drivers on your pc.

i also had this same problem after flashing my first custom rom on the n4, and i also run windows 7 Ultimate x64
here is the process i use for full clean installation of device
on phone
goto SETTINGS > STORAGE > (menu) USB Computer Connection
make sure Media Device (MTP) is checked
With USB Debugging On
On your PC go to device manager
there should be 2 devices (Android Phone > Android Composite ADB Interface & Portable Devices > Nexus 4) - this is on a fully working n4 so you might only have 1 of them
Right click on each of them and click uninstall
The popup box should have another check box to delete the driver also, if this is available check it then confirm (note mine only has the box for Android Phone > Android Composite ADB Interface, but if yours has it on both then check it on both)
your computer will now ask you to restart, dont do it yet
repeat previous step for the other device if you have 2 then reboot
upon rebooting it will automatically start reinstalling drivers
by expanding the selection you should see 2 devices
Nexus 4 - Successful - Ready To Use (this is your MTP connection)
Nexus 4 - Unsuccessful - No Driver Found (this is your ADB Connection)
at this point you should be able to access internal storage however ADB will not work
go back into device manager
you should now have
Portable Devices > Nexus 4
and Other Devices > Nexus 4 (with yellow exclamation mark)
right click on the Other Devices > Nexus 4 (with yellow exclamation mark)
hit Update Driver Software
click Browse my computer for driver software
click Let Me Pick Drom a List of Device Drivers On My Computer
double click Show All Devices
click Have Disk...
click Browse
navigate to the download directory for the google usb drivers (for me this was "C:\Program Files (x86)\Android\Android-SDK\Extras\Google\Usb_Driver")
double click on the android_winusb.inf file
click OK
double click "Android Composite ADB Interface"
it will then install the driver for ADB
you should now have full access to internal storage and ADB

Alex240188 said:
i also had this same problem after flashing my first custom rom on the n4, and i also run windows 7 Ultimate x64
here is the process i use for full clean installation of device
on phone
goto SETTINGS > STORAGE > (menu) USB Computer Connection
make sure Media Device (MTP) is checked
With USB Debugging On
On your PC go to device manager
there should be 2 devices (Android Phone > Android Composite ADB Interface & Portable Devices > Nexus 4) - this is on a fully working n4 so you might only have 1 of them
Right click on each of them and click uninstall
The popup box should have another check box to delete the driver also, if this is available check it then confirm (note mine only has the box for Android Phone > Android Composite ADB Interface, but if yours has it on both then check it on both)
your computer will now ask you to restart, dont do it yet
repeat previous step for the other device if you have 2 then reboot
upon rebooting it will automatically start reinstalling drivers
by expanding the selection you should see 2 devices
Nexus 4 - Successful - Ready To Use (this is your MTP connection)
Nexus 4 - Unsuccessful - No Driver Found (this is your ADB Connection)
at this point you should be able to access internal storage however ADB will not work
go back into device manager
you should now have
Portable Devices > Nexus 4
and Other Devices > Nexus 4 (with yellow exclamation mark)
right click on the Other Devices > Nexus 4 (with yellow exclamation mark)
hit Update Driver Software
click Browse my computer for driver software
click Let Me Pick Drom a List of Device Drivers On My Computer
double click Show All Devices
click Have Disk...
click Browse
navigate to the download directory for the google usb drivers (for me this was "C:\Program Files (x86)\Android\Android-SDK\Extras\Google\Usb_Driver")
double click on the android_winusb.inf file
click OK
double click "Android Composite ADB Interface"
it will then install the driver for ADB
you should now have full access to internal storage and ADB
Click to expand...
Click to collapse
thank you for your long and detailed reply.
this is what i wanted to do, but the problem is that when I uninstall them, I don't get to see the option "delete the driver software for this device". What should I? cuz every time I plug in Windosws just tries to automatically install the driver for me.

Have you tried toggling to ptp mode then back to mtp on your phone. It's odd indeed.
The fact that you can't remove the driver is because that is the mtp one which is built in to media player. Let me give this some more thought
EDIT: You said that with USB debugging disabled your device is listed under device manager as an android device
can you check and verify exactly what it is listed as? as it should be portable device
Sent from my Nexus 4 using xda app-developers app

Alex240188 said:
Have you tried toggling to ptp mode then back to mtp on your phone. It's odd indeed.
The fact that you can't remove the driver is because that is the mtp one which is built in to media player. Let me give this some more thought
EDIT: You said that with USB debugging disabled your device is listed under device manager as an android device
can you check and verify exactly what it is listed as? as it should be portable device
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
hi under android device it shows up as Android adb device
under portable device i can it now showing up as MTP USB device with exclamation mark.

glancer2315 said:
hi under android device it shows up as Android adb device
under portable device i can it now showing up as MTP USB device with exclamation mark.
Click to expand...
Click to collapse
does adb work?
i.e. adb devices
or is USB debugging turned off at this point
Also. The one with the exclamation mark. Right click and go to properties. What does it say in device status

Alex240188 said:
does adb work?
i.e. adb devices
or is USB debugging turned off at this point
Also. The one with the exclamation mark. Right click and go to properties. What does it say in device status
Click to expand...
Click to collapse
hi, adb devices works. (will list my device when usb debugging is on)
with usb debugging off, under portable device, the device status says "This device cannot start. (Code 10)". thanks.

still looking for solutions. maybe i should try uninstalling the ADB driver, but the problem is that when i uninstall the device from the device manager I don't see the option "delete the driver software for this device", any help?

glancer2315 said:
still looking for solutions. maybe i should try uninstalling the ADB driver, but the problem is that when i uninstall the device from the device manager I don't see the option "delete the driver software for this device", any help?
Click to expand...
Click to collapse
I have this same issue I'm trying to find a fix, that's how I found your thread. Alex gave very good info make sure you go back to his posts and hit his "Thanks" button, I did it on everyone one of his posts in this thread. I'm starting to think it's a hardware issue and not a software issue, I've never had this issue on any device. When I got it new running stock 4.2.2 MTP didn't work. ADB works and PTP works, just not MTP no matter what I try. I recommend you learn to use, ADB push and pull to move your files if you don't already know how to use it (To use ADB I need to check PTP for it to work and not MTP) you might need to do the same. I will keep you posted if I find a fix.
Sent from my Nexus 10 Pimpin AOKP 4Life

I'm just getting more and more confused with this.
If Adb works then you must have an Adb driver installed for the phone. However your also stating that you get no box for uninstall driver.
With USB debugging disabled you said that it appears as an android phone rather than a portable device. This should not be.
With debugging disabled what happens if you Try to uninstall in device manager
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 01:54 PM ---------- Previous post was at 01:51 PM ----------
My theory still stands that you have updated the mtp driver with adb drivers. Hence why mtp doesn't work but ptp does.
The problem is getting to a position where you can uninstall the adb drivers from the mtp device and let it reinstall the proper drivers
Sent from my Nexus 4 using xda app-developers app

I plugged another Nexus 4 in, and all the drivers loaded perfectly. I then tried my Nexus 4 phone, and nothing happens. No mtp, no adb, no boot loader drivers. Its my phone. My next step is to find a zip file that I can flash via custom recovery, which will bring all the binaries and ROM back to stock. Anybody know where I can find this? I'll probably lose the custom recovery, but hopefully it will be fixed and I can flash the custom recovery again.
LG-E960

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!

jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.

vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.

jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.

vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?

jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point

vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!

jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...

Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.

maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?

jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!

No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.

Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app

I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!

I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...

Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!

I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.

Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.

Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

How to get USB Debugging mod to work?

I have a nexus 7 2012 and i am trying to install 4.3. Of course since i have rooted it and have twrp on it i cant just ota update, so i tried plugging it up to my computer. Right now everytime i plug in the device and use it as a media device it works until i turn on developer mode and enable usb debugging. As soon as i turn on debugging the device disconnects at the bottom right showing my N7 (on windows 7), and whenever i look in my computer its not there also. The only way i can find it in this mode is in device manager in which it says "android phone". I figured maybe i have a driver problem, but if you look for drivers and try to install it says it already has them.
So does anybody know how to get it to work so i can reset it?

Delete the current drivers than manually choose the n7 drivers you downloaded from xda.
Or use a free program called usbdeview for windows to seek out all drivers associated with a device to make sure you uninstalled them correctly. Also I highly recommend dual booting a Linux distro which is much less finicky than windows when using android
Best of puck
Sent from my Nexus 7 using Tapatalk 2

demkantor said:
Delete the current drivers than manually choose the n7 drivers you downloaded from xda.
Or use a free program called usbdeview for windows to seek out all drivers associated with a device to make sure you uninstalled them correctly. Also I highly recommend dual booting a Linux distro which is much less finicky than windows when using android
Best of puck
Sent from my Nexus 7 using Tapatalk 2[/Q
Can you inform me on how to delete the current drivers?
when i connect with usb debugging mode turned on it connects as nexus 7 with a description as Android Composite ADB Interface. Also it is not recognized under the my computer setting at all. In usb deview it also has a purple dot all the way to the left beside the name instead of a green dot.
When i connect to the pc without usb debugging on the computer recognizes it as nexus 7 \ media device and i can use it as storage back and forth and in usb deview it has a green dot beside the name
Click to expand...
Click to collapse

Windows 10 Not Finding My Phone

Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit

robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
Click to expand...
Click to collapse
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.

luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
Click to expand...
Click to collapse
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.

robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
Click to expand...
Click to collapse
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..

luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
Click to expand...
Click to collapse
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html

robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
Click to expand...
Click to collapse
Should be on top of the folder that your extracted...​

Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?

By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF

robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
Click to expand...
Click to collapse
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...

luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on

luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.

WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!

Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...

Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!

robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
Click to expand...
Click to collapse
Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.

I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.