Database Users

Sigh.. Am I being too demanding?

I have had I think like 5 RMAs all with different things wrong.. My last one SEEMED perfect but it overheated a lot then suddenly developed a really loud creaking of the frame, so I asked for another and now this one is sooo close to perfect but it has minor minor screen lifting on the left, nothing like it was on the earlier ones, just barely, doesn't move much, do you think it will get worse over time or should I just stick with it cause it's mostly fine ? If the screen lift stays as it is then whatever it's not that bad and I plan on getting a new phone soon anyways so I won't be on my tablet 100% of the time, but if the screen lift worsens then it's unacceptable.. What do you guys think? Did anyone with minor screen lift notice it get worse? I might just try the opening the back to fix it myself at this point.

noneabove said:
I have had I think like 5 RMAs all with different things wrong.. My last one SEEMED perfect but it overheated a lot then suddenly developed a really loud creaking of the frame, so I asked for another and now this one is sooo close to perfect but it has minor minor screen lifting on the left, nothing like it was on the earlier ones, just barely, doesn't move much, do you think it will get worse over time or should I just stick with it cause it's mostly fine ? If the screen lift stays as it is then whatever it's not that bad and I plan on getting a new phone soon anyways so I won't be on my tablet 100% of the time, but if the screen lift worsens then it's unacceptable.. What do you guys think? Did anyone with minor screen lift notice it get worse? I might just try the opening the back to fix it myself at this point.
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I would just keep this almost perfect one. I'm in the same situation as you. I RMA'd until I got a nearly perfect N7 with no flaw other than minor screen lift. Mine hasn't gotten worse and it's been over a month now.
Sent from my Paranoid Nexus 7

RockNrolling said:
I would just keep this almost perfect one. I'm in the same situation as you. I RMA'd until I got a nearly perfect N7 with no flaw other than minor screen lift. Mine hasn't gotten worse and it's been over a month now.
Sent from my Paranoid Nexus 7
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Well that's promising then, yeah it's not even really bad right now it barely moves just a little high.. And assuming the next nexus isn't made my asus.. I will be getting it so that should offset anything wrong with my N7 Speaking of which though, does anyone remember any manufacturing defects with the samsung galaxy nexus ? Was it bad like this or can we hope for a smooth nexus release and this was just a fluke?

noneabove said:
Sigh.. Am I being too demanding?
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Click to collapse
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.

na, if Google and Asus would of got it right the first time OP would not have to rma so much.
op, how long have you had your screen lift? has it stayed the same? I have had my nexus about a week. and have screen lift still deciding what to do
Sent from my DROID X2 using Tapatalk 2

I just got my 6th Nexus today and I feel the same as you. It has screen lift, stuck pixels, back cover doesn't sit right, backlight bleed, and it has a big LCD mura smudge in the top left corner.
Part of me wants to just give up and get a refund but it would be such a great device if there weren't any faults. I have concluded that none of them are faultless however; many posters here reckon theirs are fault free but I have yet to see one. If you have had 5 RMAs it's only because you, like me, are someone who notices the faults and isn't in denial about them.
Every one of them (but for the smallest percentage) has screen lift to some degree. I'm sure other, more capable manufacturers will be releasing properly built tablets in the very near future though so keep that in mind. You should probably also consider the possibility that the screen lift and the design flaw that causes it will potentially cause other more serious defects to appear like a cracked screen for example.
If the N7 had a direct competitor, there's no way I would buy the Nexus with all the faults it has but as yet, it's the best 7 inch out there all things considered. Won't be difficult for other manufacturers to beat though, just make a tablet with same specs and no faults.
In all honesty if you can't live with the screen lift I would get a refund and wait for something better to come along. You're very unlikely to get one without some sort of fault.

Often people just receive other peoples faulty trade ins. So it might only be 1-2 defective units if that was the case.
Sent from my Nexus 7 using xda app-developers app

Harry GT-S5830 said:
Often people just receive other peoples faulty trade ins. So it might only be 1-2 defective units if that was the case.
Sent from my Nexus 7 using xda app-developers app
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I don't think this makes any sense, can you explain?

I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo

Insanity: doing the same thing over and over again and expecting different results.
Albert Einstein
Just saying.
But to answer your question....yes. You will never be satisfied with this device because of your experience, either real or perceived you will always be looking for a flaw. Better to move on with another device that better meets your expectations.
Whatever you decide, good luck.

There is no perfect tablet out there and all of them have something that is going to irritate someone. Get a refund and spend double on the "perfect Ipad" which has no flaws....ever(sarcasm). Again, nothing is perfect in the technology world.

James-NC said:
I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo
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This.
My case worked wonders for my minor lift, hasn't bothered me in weeks xD

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
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Click to collapse
That seems a bit extreme.. I use the thing a lot, I love the device itself, I use it with 6+ hours of screen on time every day, I was just wondering if I was extremely unlucky.. This is the best one so far, my last one i thought was the best one but it became really loose after awhile...
motrinHD said:
na, if Google and Asus would of got it right the first time OP would not have to rma so much.
op, how long have you had your screen lift? has it stayed the same? I have had my nexus about a week. and have screen lift still deciding what to do
Sent from my DROID X2 using Tapatalk 2
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Yeah I'm more annoyed with asus's factories and maybe also google for not monitoring the whole process..
I've had screen lift since the day I opened this one, but like I said it's not bad, it's like just barely reaching the silver part of the bezel, nothing like the original ones where it was above the bezel
Switchbitch said:
I just got my 6th Nexus today and I feel the same as you. It has screen lift, stuck pixels, back cover doesn't sit right, backlight bleed, and it has a big LCD mura smudge in the top left corner.
Part of me wants to just give up and get a refund but it would be such a great device if there weren't any faults. I have concluded that none of them are faultless however; many posters here reckon theirs are fault free but I have yet to see one. If you have had 5 RMAs it's only because you, like me, are someone who notices the faults and isn't in denial about them.
Every one of them (but for the smallest percentage) has screen lift to some degree. I'm sure other, more capable manufacturers will be releasing properly built tablets in the very near future though so keep that in mind. You should probably also consider the possibility that the screen lift and the design flaw that causes it will potentially cause other more serious defects to appear like a cracked screen for example.
If the N7 had a direct competitor, there's no way I would buy the Nexus with all the faults it has but as yet, it's the best 7 inch out there all things considered. Won't be difficult for other manufacturers to beat though, just make a tablet with same specs and no faults.
In all honesty if you can't live with the screen lift I would get a refund and wait for something better to come along. You're very unlikely to get one without some sort of fault.
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If this weren't a nexus device, I would have given up on it after the second RMA, hands down, but now the pros pretty much outweigh the cons, if my tablet stays in the condition it is for the forseeable future (until the next nexus tablet? haha) then I have no problem keeping it, despite the existing flaws. Also I'm considering the fact that when they eventually announce the next nexus phone that I will be picking it up pretty much right away, right now I have an older phone (htc desire Z) so I use my tablet like all the time when I'd be using my phone otherwise, even for texting often haha, so when I get a good phone I suspect it will offset my N7 usage and I won't care as much
James-NC said:
I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo
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Click to collapse
Yeah I need to get a case.. I just have a sleeve right now, I need to figure out which case is best and what I want it for.. I want something that doesn't add much bulk, and maybe one that can be a stand.. I saw one that was a rotating stand so you could set it up in both landscape and portrait and that one seemed cool cause most right now only show landscape :/

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
Click to expand...
Click to collapse
Douchebag alert ^
First we (consumers) are spending our hard earned cash on this tablet whether its $200 or $2000. We shouldn't have to settle for a half assed put together product. Their quality sucks period and isn't acceptable. They need six sigma and six S present in their factories. I should be able to RMA till the dumb f#%@s get it right. This is my last Asus product.…

I don't think its demanding at all to expect a product that's not defective right out of the box brand new. If you are within the time period of exchange I don't see why you shouldn't take it back if you aren't happy with what you paid for. It took me 6 exchanges with GameStop to finally get one I'm happy with, that hasn't had an issue out of the box or pop up after a week. If you get a good one this tablet is worth it, at least to me, its essentially a 7" version of my phone which is why I didn't give up looking for a good one. Asus should have better QC in place so I shouldn't have to. I also had the Prime so I can tell you it stinks
Sent from my Nexus 7 using XDA

I dont wish to read all the posts, but my last one had a minor screen lift that I did not notice for 2 days, but I sent it back because we payed for a tablet that doesnt have a screen lift, thats what it comes down to, not to mention any lift does compromise the glass. My second one is perfect.

A TPU case will provide protection and overhang the lip a little so you don't see any lift.
OR
TRY THE WASHER METHOD by making a few little plastic screw tabs. Pulled mine in nice and tight and it's now solid. I had real bad lift too and the bevel was also bowed on the side. Now everything is nice and straight. Great for a 5 minute fix.
As far as returns, returning something 5 times expecting different results is retarded (IMO). It is a manufacture defect where the screws are too long. They "solve" this by simply removing the screws (which is retarded too). So technically your aren't going to get a perfect device because they are all made that way. Sure there are some that don't have this (my first one) but chances are your going to have this on each one. So just fix it yourself. Big deal. It's easy and faster and BETTER then Asus' fix.
Dead Pixels or popped speakers or something that legitimately hinders your usage... yea exchange that sucker. A little screen lift isn't going to do anything.

I have not had any issues with mine at all, it is an August build. ASUS products have been good to me though. MY TF101 was also good. The power button was and does feel flimsy on that one though.
5 RMA's makes me think someone is looking at this with a magnifying glass and TRYING to find a reason to complain.

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
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Click to collapse
i hope you are joking. If not your screen name fits you well ( Ooops thought it was hemroids) I dont care how much you pay for the device it should have had better quality control before going out to the public.

player911 said:
A TPU case will provide protection and overhang the lip a little so you don't see any lift.
OR
TRY THE WASHER METHOD by making a few little plastic screw tabs. Pulled mine in nice and tight and it's now solid. I had real bad lift too and the bevel was also bowed on the side. Now everything is nice and straight. Great for a 5 minute fix.
As far as returns, returning something 5 times expecting different results is retarded (IMO). It is a manufacture defect where the screws are too long. They "solve" this by simply removing the screws (which is retarded too). So technically your aren't going to get a perfect device because they are all made that way. Sure there are some that don't have this (my first one) but chances are your going to have this on each one. So just fix it yourself. Big deal. It's easy and faster and BETTER then Asus' fix.
Dead Pixels or popped speakers or something that legitimately hinders your usage... yea exchange that sucker. A little screen lift isn't going to do anything.
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Click to collapse
Yeah with this one I may just try the washer fix, especially since it seems reversible in the worse case scenario that my tablet breaks somehow.. or maybe I'll just cover it up or both, we'll see haha
Sent from my Nexus 7 using xda app-developers app

HTC One Black Scuffs

Can anyone with the HTC One in black confirm that it does not scuff like the paint on the iPhone 5? I currently have an iPhone 5 and it will suck to go to another phone that is painted black.

Not seen anyone with a black HTC One yet on these forums but if they exist I am sure they will let you know.

There is a short video on YouTube that answers this. I can't post links as I am a noob here but if you search for 'HTC One Anti Scratch' you should find it.

dimgl said:
Can anyone with the HTC One in black confirm that it does not scuff like the paint on the iPhone 5? I currently have an iPhone 5 and it will suck to go to another phone that is painted black.
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paulobrien has one you can ask him.
Or you can ask the reviewer from CNET also.
Andrew Hoyle

Black is not released yet but we have been assured it is anodised. The iPhone5 was a joke arriving with chips in the paintwork out of the box! While it is VERY hard to produce things perfectly and there may be a slight flaw somewhere on the phone, some of the iPhone 5s were shocking.

Scootmien said:
There is a short video on YouTube that answers this. I can't post links as I am a noob here but if you search for 'HTC One Anti Scratch' you should find it.
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This is the video Scootmien was talking about.
http://youtu.be/_EWqPpYVE08
FWIW - I have been using an iPhone 5 since launch day without a single scratch on it (no case or protector). I do however treat my phone considerably better than most. It has never been dropped and is always set down on something soft, never on hard surfaces.
Again, it all depends on how you treat the phone. Under the right conditions, I'm sure the HTC One will scratch as well. Hopefully not as easily as the iPhone though.

rotchcrocket04 said:
and is always set down on something soft, never on hard surfaces.
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I thought I was the only one. :highfive:

americasteam said:
I thought I was the only one. :highfive:
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Lol - same here. My friends think I'm crazy when I grab a napkin at the bar before putting my phone down. :victory:

Bunch of crazy people here

rotchcrocket04 said:
This is the video Scootmien was talking about.
http://youtu.be/_EWqPpYVE08
FWIW - I have been using an iPhone 5 since launch day without a single scratch on it (no case or protector). I do however treat my phone considerably better than most. It has never been dropped and is always set down on something soft, never on hard surfaces.
Again, it all depends on how you treat the phone. Under the right conditions, I'm sure the HTC One will scratch as well. Hopefully not as easily as the iPhone though.
Click to expand...
Click to collapse
Thanks for the video. And that's okay, I don't mind a scratch here and there as my iPhone has scratches as well. But what really concerns me is CNET.co.uk's review of the HTC One Black where they mention the HTC One is actually painted, not black anodized metal, so it chips even faster than an iPhone 5. That in itself is concerning.
I really want a beautiful Android phone like this one, but unfortunately there are some things that are starting to turn me off, like the buttons that are too pushed in with the phone and the IR blaster being on the left, as well as the 2,300maH battery which would've been great for yesteryear but no so much to today's standards.
It's so hard to find a beautiful phone that performs like you want it and has top of the line specifications. I had the HTC One X and had to return it due to manufacturing defects and other problems with Sense (goddamn I hate Sense).
Sorry about that rant, just wanted to know about the black scuffs as that would be a dealbreaker for me.

Cnet.co.uk review got it wrong, it's not painted. It's anodized for sure.
Op, can you change the topic to: .... does not scuff?

dimgl said:
Thanks for the video. And that's okay, I don't mind a scratch here and there as my iPhone has scratches as well. But what really concerns me is CNET.co.uk's review of the HTC One Black where they mention the HTC One is actually painted, not black anodized metal, so it chips even faster than an iPhone 5. That in itself is concerning.
I really want a beautiful Android phone like this one, but unfortunately there are some things that are starting to turn me off, like the buttons that are too pushed in with the phone and the IR blaster being on the left, as well as the 2,300maH battery which would've been great for yesteryear but no so much to today's standards.
It's so hard to find a beautiful phone that performs like you want it and has top of the line specifications. I had the HTC One X and had to return it due to manufacturing defects and other problems with Sense (goddamn I hate Sense).
Sorry about that rant, just wanted to know about the black scuffs as that would be a dealbreaker for me.
Click to expand...
Click to collapse
iPhone 5 is painted or it would not do this
https://discussions.apple.com/servlet/JiveServlet/showImage/2-19682542-156784/iPhone5WTF.jpg
We are told that the Black one is anodized, but as nobody has a black one yet, we don't know for sure. It will be April before anyone has one I understand.

jonstatt said:
iPhone 5 is painted or it would not do this
https://discussions.apple.com/servlet/JiveServlet/showImage/2-19682542-156784/iPhone5WTF.jpg
We are told that the Black one is anodized, but as nobody has a black one yet, we don't know for sure. It will be April before anyone has one I understand.
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Click to collapse
While I'm not trying to start a war here, because I don't know this stuff as well as some others, I do know that the iPhone is anodized.
A large part of an anodizing process (and it's overall resistance against scuffs/scratches) comes down to the type of metal and its hardness (tempered vs. non-tempered) along with depth, dye, and the finishing process itself. Anodizing is quite a bit different than just spraying some paint on something and moving along - however, it does have the ability to chip/scuff almost just as easily (depending on the process and materials used).

rotchcrocket04 said:
Lol - same here. My friends think I'm crazy when I grab a napkin at the bar before putting my phone down. :victory:
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that is crazy. :d

jonstatt said:
iPhone 5 is painted or it would not do this
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this guy doesn't understand what anodized means...

"Now, after using the phone for more than a week, I can say it’s surely one of the best phones out there, if not the best. It’s got issues, for example, with the pretty finish chipping off, but I’m been very impressed in other areas like battery life and camera."
this is from one of the reviews. do not trust the video on youtube.

Don't forget the guy in that review clearly states he DID put the one and his keys in the same pockets for a week to get these dents.

epicfailguy2 said:
Don't forget the guy in that review clearly states he DID put the one and his keys in the same pockets for a week to get these dents.
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but to be fair, you do carry other stuff in your pocket..
within a week is a poor result to be honest.
Silver is the way to go

to be fair i make a point of never putting anything in a pocket that my phone is in.
Sent from my Transformer TF101 using xda premium

[email protected] said:
but to be fair, you do carry other stuff in your pocket..
within a week is a poor result to be honest.
Silver is the way to go
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I don't. Never did, and the time I went to a show and put my SII in a zippered pocket I got nasty scuffs, when the taking out.
But the pocket with the phone, is always the phone alone...

6p glass not completely flat?

I just got mine a few days ago and have noticed that the built quality is still inferior to Samsung and iPhone. I'm strictly talking about the glass as it's not completely flat. You can see reflections distort and the distortions are very apparent around speakers and corners. I even doubt a tempered glass would stick in those areas. Are yours the same? Samsung and iPhone are completely undistorted. Bugs me with I'm gonna RMA it. Pretty disappointing but outside of that, I like the phone but this problem makes the phone look very cheap!

My glass and most everything else about this phone is fine. I placed a glass screen protector on mine. No problems. Don't really know exactly what you're talking about. Maybe yours is defective and rma might be wise. Hope this helps.

I've had four, and all had completely flat glass.

Pzyborg said:
My glass and most everything else about this phone is fine. I placed a glass screen protector on mine. No problems. Don't really know exactly what you're talking about. Maybe yours is defective and rma might be wise. Hope this helps.
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Heisenberg said:
I've had four, and all had completely flat glass.
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I was at CES and looking at all the 6P's at the Huawai booth, I did not find one phone with a completely flat glass. I must admit, I'm a product designer/developer so I pay attention to these kind of things, normal eye may or may not catch these problems. But I'm guessing the glass on your phone is somewhat not flat as well but you just don't know what to look for. Easiest way is to use an edge in the glass reflection that you know is completely straight, for instance, the edge where the wall and ceiling meet, then you slowly swivel, or tilt the phone so you see the edge reflection running up and down the glass. If that edge slightly distorts(not straight), then you have a glass that's not flat. And this is VERY apparent around corners and speakers. And if you take a Galaxy or iPhone, that edge will always stay straight. Maybe I'm picky, but it just makes the overall phone looks cheap.
BTW, I've returned the phone because it bugs me so much...

Mine is perfectly flat and a glass screen protector sits in flush

my glass screen protector refuses to stick in the bottom right corner! i bet this is why.. currently its out for warranty repair for an unrelated build quality issue

Yup mine is not flat either. Noticed it when I placed my phone on the table. The sun was shining on the display and at exactly the right angle you can see distorted reflections. Like someone pressed way to hard on the display. Well Don't think it can hurt because it's maybe about 0.001mm and not noticeable at all in daily usage.

Mine is flat.

If those displayed models in ces were not flat, I doubt any of them are. Again, you need to know what you're looking for or else you only think it's flat.
Sent from my SM-G900T using Tapatalk

Ive replaced my nexus twice, all three had distortions on the glass but it did not affect the screen protector from sticking on all sides, some luck I guess.

Even I have the same problem on my 6P and I think that's the reason why my top left corner of tempered glass is not sticking

I think the majority of 6P's have many, many issues. Mine is pretty crap, but I've had it for over 14 days and so I can't get a refund to then buy a 6s plus... I'll just have to put up with this

E46M3 said:
Maybe I'm picky, but it just makes the overall phone looks cheap.
BTW, I've returned the phone because it bugs me so much...
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Click to collapse
Yes, you are extremely picky.
I tried your test and don't see any distortions. But I guess you WILL find something else that's not perfect anyway.

Flat here. RMA.

E46M3 said:
If those displayed models in ces were not flat, I doubt any of them are. Again, you need to know what you're looking for or else you only think it's flat.
Sent from my SM-G900T using Tapatalk
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Click to collapse
This exactly, I believe none if flat. Mine isn't flat either but nobody else noticed it on my device. It's absolutely fine in daily use though. What bothers me more is the gradient color effect on my screen from yellow to pink. I think it could be related to the fact of the screen not being flat. Personally I think it's unacceptable for a €650 phone in 2015... Just when I thought about rma, I saw my colleagues note 3, exactly the same, not flat and even worse then my 6p, that's when I decided to keep it.
Edit: I also had it on my oneplus 1 & 2 so again, if you know where to look for...

D4rkSoRRoW said:
Yes, you are extremely picky.
I tried your test and don't see any distortions. But I guess you WILL find something else that's not perfect anyway.
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Click to collapse
You're absolutely right, I'm a product designer/developer and QC is a big part of my job.
Sent from my SM-G900T using Tapatalk

Don't worry! Samsung has mediocre quality as well. Many s6 users have this, but it doesn't affect anything though like installing screen protectors!
From my experience, I find only LG caring for fine details and build quality!

anyone have this issue with their 6P?
http://imgur.com/a/VA1qY
This is my second 6P, just wondering if this is normal or not

Fullmetal Jun said:
Don't worry! Samsung has mediocre quality as well. Many s6 users have this, but it doesn't affect anything though like installing screen protectors!
From my experience, I find only LG caring for fine details and build quality!
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Your right there. Took me 4 s6 phones to.get one without horrendous tints on the screen. Worse than anything on the nexus 6p

android4life92 said:
Your right there. Took me 4 s6 phones to.get one without horrendous tints on the screen. Worse than anything on the nexus 6p
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Click to collapse
6P uses Samsung displays.

6P Glass Lift?

So this is my second Nexus 6P with this supposed issue. It seems like there is a lift or space between the screen and aluminum bezel. I just wanted to know if anyone else's phone is like this. This is my 2nd RMA, and everything else about the device is perfect other than this. Just wondering if its normal or I should definitely RMA again.
I attached a image link below
http://imgur.com/a/VA1qY
Cheers

Hmm. Now I see the same thing on my 6p. Sorry I don't have another device to take a picture.
Although I can never unsee this, I don't mind.

I have the same thing not to that extent on the power button side. Call it defect if you may but the device is working fine for me since day 1 release of the phone. If you're an ocd freak like 99.9% of the people here, then rma the device.

Every phone will have one issue or another, this is probably the least annoying and noticeable one.. I know it sucks that for this price we still get crappy quality overall, but I guess we just need to live with it.
I wouldn't RMA it honestly

gman88667733 said:
Every phone will have one issue or another, this is probably the least annoying and noticeable one.. I know it sucks that for this price we still get crappy quality overall, but I guess we just need to live with it.
I wouldn't RMA it honestly
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I agree. I am just worried it will get worse, plus i dont have nexus protect

oxxshadow said:
I agree. I am just worried it will get worse, plus i dont have nexus protect
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I have this issue and I am fairly rough with my phone (I work outdoors all day) and the issue has not gotten any worse with less than perfect treatment!! (It gets thrown around a lot...)

gman88667733 said:
I have this issue and I am fairly rough with my phone (I work outdoors all day) and the issue has not gotten any worse with less than perfect treatment!! (It gets thrown around a lot...)
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That gives some re-assurance, I guess if anything happens I still have that 1 year standard warranty.

Exactly!! This phone isn't as fragile as people say. But the overall quality is a bit lacking

gman88667733 said:
Exactly!! This phone isn't as fragile as people say. But the overall quality is a bit lacking
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Click to collapse
I agree, I think google and Huawei could have done a better job at quality control. For example, I rarely see Apple devices with these inconsistencies. Not saying Apple is perfect, but they fore sure do a better job with QC.
Also, do you have this issue on both sides of the phone, on the side with the power button and without it? I just checked and its apparent a bit on the other side too. Just curious about yours.

Yep, both sides are pretty bad. I used to be so picky and ocd with devices and would send them back for the smallest of issues. I just don't have the time to be doing that now!!

gman88667733 said:
Exactly!! This phone isn't as fragile as people say. But the overall quality is a bit lacking
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but the glass is. GG4 or not. Mine shattered from a drop at car seat height (approx 2-2.5 ft) face down. had a tpu case on it but no screen cover. must have hit a tiny rock or something. couldn't really tell. disappointed in the GG4 for sure... I dropped other phones with never an issue... must be bad luck...

johnp357 said:
but the glass is. GG4 or not. Mine shattered from a drop at car seat height (approx 2-2.5 ft) face down. had a tpu case on it but no screen cover. must have hit a tiny rock or something. couldn't really tell. disappointed in the GG4 for sure... I dropped other phones with never an issue... must be bad luck...
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Every drop is different, people have reported dropping the 6P face down on concrete and having no damage.. In my experience, the screen scratches easily and unless you have a tempered glass screen protector, it will crack if you drop it.

You wonder why google doesn't improve quality control, the money wasted returning units, sending, and paying someone to answer your call, obviously the contractor must deal with this in the long run, but you'd expect google to be consistent at providing a nexus experience for consumers and want to reduce the amount of faulty units in circulation, these fault threads don't help with sales.
Seeing people talk about being on their 3rd+ unit, im surprised people tolerated with this. I got my unit from a mobile store who actually opened the unit and did their own quality control to reduce the costs of having to supply a remedy while the phone is being fixed.
I don't know about the laws in the states but here if your unit is faulty 2-3+ times, your legally allowed a refund.

Any new stories about the camera cracking?

As you know I'm thinking about the V20 or Pixel XL and I'm wondering has anyone still been having the cameras on these shattering or has this defect been corrected?

The lens cover sticks out from the back of the phone. If you're careful about setting it down, you shouldn't have any problem. A good case should mitigate the problem further.

It had to have been a bad batch because myself like plenty of others have dropped out tested the theories of the people who cracked there's and nothing has happened so far. Hoping I didn't just jinx myself.

Mine cracked in my pocket. No keys or or anything else in that pocket. Pretty sure it wont be covered under warranty, so I'm looking for a replacement but no luck on parts yet.

kitchencop said:
Mine cracked in my pocket. No keys or or anything else in that pocket. Pretty sure it wont be covered under warranty, so I'm looking for a replacement but no luck on parts yet.
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Was there any kind of significant temperature change (being outside in the cold for a period of time and then going inside a warm place or vice versa) right before or around when you noticed it had cracked? I'm just curious because if not the only thing other thing I can imagine causing them to spontaneously break, would be if the way they were installed somehow causes the them to be under constant pressure? That's crazy though this is a first time time I've heard about this so hopefully it won't be widespread, does it the camera itself break too or just the lens around them?
Sent from a ridiculously modified ColecoVision

I was in and out of the house and it was 40°F outside, 70°F inside. I'm assuming I bumped up against something. Camera still works, just the lens is broken. Wide angle camera is useless though since the shatter originated there. Right now I have a piece of tape over the lens to keep it from cracking any more and damaging the cameras.

kitchencop said:
I was in and out of the house and it was 40°F outside, 70°F inside. I'm assuming I bumped up against something. Camera still works, just the lens is broken. Wide angle camera is useless though since the shatter originated there. Right now I have a piece of tape over the lens to keep it from cracking any more and damaging the cameras.
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Would you buy another V20 after this?
People say the s7/s7e camera shatters easily too but I've never had that problem.

Blues fan said:
As you know I'm thinking about the V20 or Pixel XL and I'm wondering has anyone still been having the cameras on these shattering or has this defect been corrected?
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I use otter box case. Dropped my phone on concrete, nothing happened.
Sent from my LG V20 using XDA Labs

BROKEN1981 said:
I use otter box case. Dropped my phone on concrete, nothing happened.
Sent from my LG V20 using XDA Labs
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I use Defender cases a lot, but the one for the V20 looks like plain overkill. I wish Supcase made one for the V20. Not a lot of Defender style case options for V20 but it's only been out for one half months now.

Blues fan said:
Would you buy another V20 after this?
People say the s7/s7e camera shatters easily too but I've never had that problem.
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I came from the Note 7. Only reason I bought the V20 was because I didn't like the S7E. I am not too pleased with this phone. For being a phone with such a great camera, I find photos taken in auto to be lackluster. I know you can get some great shots with manual mode, but I have a 1yo that doesn't sit still long enough to mess with the settings. The N7 was great for just point and shoot. I'll use my Cannon DSLR for more advanced shots. Also, to me, it feels like the software isn't as well optimized as on the N7. It gets sluggish at times and the battery doesn't seem to last long either. It may be my overall frustration with phone since August, going through the 2 recalls and 5 phones in that time, but I am disappointed to say the least.

BROKEN1981 said:
I use otter box case. Dropped my phone on concrete, nothing happened.
Sent from my LG V20 using XDA Labs
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kitchencop said:
I came from the Note 7. Only reason I bought the V20 was because I didn't like the S7E. I am not too pleased with this phone. For being a phone with such a great camera, I find photos taken in auto to be lackluster. I know you can get some great shots with manual mode, but I have a 1yo that doesn't sit still long enough to mess with the settings. The N7 was great for just point and shoot. I'll use my Cannon DSLR for more advanced shots. Also, to me, it feels like the software isn't as well optimized as on the N7. It gets sluggish at times and the battery doesn't seem to last long either. It may be my overall frustration with phone since August, going through the 2 recalls and 5 phones in that time, but I am disappointed to say the least.
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Note 7 for me had some stutter to it but other than that the phone was PERFECT! Well maybe put an IR blaster on it. I was so ticked I had to get rid of it. Nothing else out there fits my preferences 100 percent right now. We are kind of in the lull period until next March when the S8 series comes out.

Blues fan said:
Note 7 for me had some stutter to it but other than that the phone was PERFECT! Well maybe put an IR blaster on it. I was so ticked I had to get rid of it. Nothing else out there fits my preferences 100 percent right now. We are kind of in the lull period until next March when the S8 series comes out.
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I have high hopes for the S8's. Hopefully my wife will let me upgrade when they come out. That's if I can find the glass lens to fix this phone

kitchencop said:
I have high hopes for the S8's. Hopefully my wife will let me upgrade when they come out. That's if I can find the glass lens to fix this phone
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I expect the larger version of the S8 or S8 edge or whatever they call it will have similar size to the S7 edge. I don't think we will get a bigger screen until the Note 8 comes out. I'm not a huge fan of the curves and rather would have a fully functional large screen. I wonder if a lot on here plan on keeping the V20 until the Note 8 is out.
I would like the Note 8 to be like the v20 and have removable battery, and bring back the IR blaster too.