Database Users

>>> Build Quality - The Good, Bad, Ugly <<<

Good : Well i love the new tablet and in hand its light and a pleasure to use, the Plastic back is nice in hand and not slippery and visually this tablet is great. But ...........
Bad and Ugly : Here's my issue with the new Samsung Galaxy Tab 10.1
What is happening and i can see this being a big problem down the road of use is that when i hold the Tab with my left hand in portrait with the dock connector on my palm of the left hand, the thin piece of the housing is getting bent and pulled away from the glass and over time i see this getting stretched out. i think Samsung should have built the aluminum edging more webbing in the glass to keep that delicate piece from being so flexible and flimsy.
Anyone else having/noticing this issue or any other flaws, defects ????
Here's a few pics of what i am mentioning :
http://imageshack.us/photo/my-images/204/img0528y.jpg
http://imageshack.us/photo/my-images/34/img0529ze.jpg
http://imageshack.us/photo/my-images/854/img0534n.jpg

Damn, and here I was pondering returning my Transformer for a better build quality Samsung. Shootz!
I still may do it though since I never use portrait mode and for the most part it will be on a stand, but still, it sucks to see that.

You must have a 10.1v
I have the Google i/o edition and the side looks different than your with regard to the placement of those round hole covers on either side in relation to the curve.
I think that on the i/o (hopefully it will be the same as the 10.1) it has resolved that issue. I am trying to hold it as you are mentioning and I see no movement whatsoever. even if i try to pry at it, it is super solid.
is your a 10.1v?
R

^^ No mines the 10.1

H0CKEY said:
^^ No mines the 10.1
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Same as the previous poster my LE from I/O does not look like that either. So what 10.1 do you have?

cosimoss said:
Same as the previous poster my LE from I/O does not look like that either. So what 10.1 do you have?
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mines from San Fran USA - Dev Conference , its the white back Limited Edition

Everyone needs to specify details regarding there unit if they have one. It is clear that the limited edition/early release galaxy tabs are not identically the same as the one yet to be released.

thats really strange, your tablet looks way different than mine which also came from the recent i/o event.
picture attached...
it would seem there were multiple version of the same device if you have the limited edition white backed then...
anyone else? which do you have?
R

im trying to re-create your picture to make sure its not an optical illusion, but your bottom half of the silver bezel looks so angular/curved compared to mine which as you can see from the picture above is much less curved. Espeically noticeable with the small round hole covers on either end of the connector, mine are not very curves, yours seemvery curved and angular.
???
R

three weeks left and still so many questions and so little definitive answers! oh the humanity
Sent from my HTC Vision using XDA App

RTessi said:
thats really strange, your tablet looks way different than mine which also came from the recent i/o event.
picture attached...
it would seem there were multiple version of the same device if you have the limited edition white backed then...
anyone else? which do you have?
R
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Click to collapse
No mine looks the same from that angle , here's a pic
http://imageshack.us/photo/my-images/84/img0535cj.jpg/

I don't understand - are you using it while something is plugged into the dock connector, or is just from normal use? Maybe you are just holding it wrong?

normal use , i take very good care of my toys hahaha
And no i don't have it plugged in when using it
if you hold it left handed its normal i find that the palm and strong of the thumb seem to put stress on the thin strip of aluminum and slightly pulls it away from the glass since on mine the thin strip is not any thicker under the glass as what i can see visually. so its seems to be a weak point of the aluminum bezel

Bummer i wonder if a port plug would help.
Sent from my Xoom using XDA Premium App

I am not experiencing that same problem, but the glass in one of the corners does appear to be pealing up. Link below. Hoping that this is as far as it raises, but who knows... I talked to the Samsung guy at Google I/O and had my first device replaced for a similar issue I noticed there, and he said this first batch was made by hand in a bit of a rush so that they would be available for us googlers. I expect that the automated and machine driven build process for the production units will have more consistent quality.
http://imageshack.us/photo/my-images/854/imag0206a.jpg/

brianwilcox said:
I am not experiencing that same problem, but the glass in one of the corners does appear to be pealing up. Link below. Hoping that this is as far as it raises, but who knows... I talked to the Samsung guy at Google I/O and had my first device replaced for a similar issue I noticed there, and he said this first batch was made by hand in a bit of a rush so that they would be available for us googlers. I expect that the automated and machine driven build process for the production units will have more consistent quality.
http://imageshack.us/photo/my-images/854/imag0206a.jpg/
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Harsh that looks bad. I think the quality of the aluminum bezel is to thin and over time with alot of use our holding styles will cause these kind of issues.

H0CKEY said:
Harsh that looks bad. I think the quality of the aluminum bezel is to thin and over time with alot of use our holding styles will cause these kind of issues.
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Just got off the phone with Samsung about this issue. They will allow me to send the unit to them for repair/replacement. Im just a little worried about going through the whole process only to find that they will send me back a unit with similar or worse build quality issues... Anyone else noticing problems with the screen raising up? Might just stick with what I have for fear of winding up with an even worse unit. Really was starting to fall in love with this thing.

brianwilcox said:
Just got off the phone with Samsung about this issue. They will allow me to send the unit to them for repair/replacement. Im just a little worried about going through the whole process only to find that they will send me back a unit with similar or worse build quality issues... Anyone else noticing problems with the screen raising up? Might just stick with what I have for fear of winding up with an even worse unit. Really was starting to fall in love with this thing.
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I'm getting the same thing. Mine was this way out of the box at the conference, and with the plastic back pulling back, it looked like the tablet was warped. I popped it back into place and it looked good so I didn't say anything to anyone at the conference about it. I probably should have though, because now the screen is separating from the housing again in those two corners.
I stupidly threw away the blue card they gave at I/O that had the contact info for Samsung, who did you talk to about getting it repaired?

Not exactly getting a warm fuzzy feeling from this thread. I pre-ordered online. Starting to think I might want to cancel that and just wait for it at Best Buy, if even the Samsung tablets are having build quality issues.

Oh no. I was afraid these reports would begin to surface on the 10.1. Some of these issues described Ive seen in the 10.1v as well, although my biggest gripe with these is the severe backlight bleeding. I have now exchanged this device with Vodafone AU twice and seen a total of 6 units and all have had backlight bleeding and inconsistent build quality.
With the first unit I received both right corners of the screen were popping out over the bezel a little. I believed it to be a problem with the adhesive used, because if you were to put pressure on the corner it would hold for a second then release, and you could hear the "sticky" sound as the adhesive separated.
All the units I've sampled though have had really shocking problems with backlight bleeding/leakage. If you're someone who planned to watch movies on this tablet in dimly lit rooms, you could find this distracting. I do. Its a shame really because I otherwise like the quality of the display, and both 10.1 models are nicely designed and nice to hold. In a lot of ways I prefer the feel of the 10.1v over the iPad 2. Too bad though that the build quality is questionable across the range of what is now 3 different variants of the 10.1 that Samsung has produced. What's the deal Samy?!
I'm not sure what I'm going to do yet but most likely I'll return this 10.1v to Vodafail for a refund and wait it out for the 8.9. Perhaps I'll have better luck then?
Sent from my GT-P7100 using XDA Premium App

HTC One Black Scuffs

Can anyone with the HTC One in black confirm that it does not scuff like the paint on the iPhone 5? I currently have an iPhone 5 and it will suck to go to another phone that is painted black.

Not seen anyone with a black HTC One yet on these forums but if they exist I am sure they will let you know.

There is a short video on YouTube that answers this. I can't post links as I am a noob here but if you search for 'HTC One Anti Scratch' you should find it.

dimgl said:
Can anyone with the HTC One in black confirm that it does not scuff like the paint on the iPhone 5? I currently have an iPhone 5 and it will suck to go to another phone that is painted black.
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paulobrien has one you can ask him.
Or you can ask the reviewer from CNET also.
Andrew Hoyle

Black is not released yet but we have been assured it is anodised. The iPhone5 was a joke arriving with chips in the paintwork out of the box! While it is VERY hard to produce things perfectly and there may be a slight flaw somewhere on the phone, some of the iPhone 5s were shocking.

Scootmien said:
There is a short video on YouTube that answers this. I can't post links as I am a noob here but if you search for 'HTC One Anti Scratch' you should find it.
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This is the video Scootmien was talking about.
http://youtu.be/_EWqPpYVE08
FWIW - I have been using an iPhone 5 since launch day without a single scratch on it (no case or protector). I do however treat my phone considerably better than most. It has never been dropped and is always set down on something soft, never on hard surfaces.
Again, it all depends on how you treat the phone. Under the right conditions, I'm sure the HTC One will scratch as well. Hopefully not as easily as the iPhone though.

rotchcrocket04 said:
and is always set down on something soft, never on hard surfaces.
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I thought I was the only one. :highfive:

americasteam said:
I thought I was the only one. :highfive:
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Lol - same here. My friends think I'm crazy when I grab a napkin at the bar before putting my phone down. :victory:

Bunch of crazy people here

rotchcrocket04 said:
This is the video Scootmien was talking about.
http://youtu.be/_EWqPpYVE08
FWIW - I have been using an iPhone 5 since launch day without a single scratch on it (no case or protector). I do however treat my phone considerably better than most. It has never been dropped and is always set down on something soft, never on hard surfaces.
Again, it all depends on how you treat the phone. Under the right conditions, I'm sure the HTC One will scratch as well. Hopefully not as easily as the iPhone though.
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Click to collapse
Thanks for the video. And that's okay, I don't mind a scratch here and there as my iPhone has scratches as well. But what really concerns me is CNET.co.uk's review of the HTC One Black where they mention the HTC One is actually painted, not black anodized metal, so it chips even faster than an iPhone 5. That in itself is concerning.
I really want a beautiful Android phone like this one, but unfortunately there are some things that are starting to turn me off, like the buttons that are too pushed in with the phone and the IR blaster being on the left, as well as the 2,300maH battery which would've been great for yesteryear but no so much to today's standards.
It's so hard to find a beautiful phone that performs like you want it and has top of the line specifications. I had the HTC One X and had to return it due to manufacturing defects and other problems with Sense (goddamn I hate Sense).
Sorry about that rant, just wanted to know about the black scuffs as that would be a dealbreaker for me.

Cnet.co.uk review got it wrong, it's not painted. It's anodized for sure.
Op, can you change the topic to: .... does not scuff?

dimgl said:
Thanks for the video. And that's okay, I don't mind a scratch here and there as my iPhone has scratches as well. But what really concerns me is CNET.co.uk's review of the HTC One Black where they mention the HTC One is actually painted, not black anodized metal, so it chips even faster than an iPhone 5. That in itself is concerning.
I really want a beautiful Android phone like this one, but unfortunately there are some things that are starting to turn me off, like the buttons that are too pushed in with the phone and the IR blaster being on the left, as well as the 2,300maH battery which would've been great for yesteryear but no so much to today's standards.
It's so hard to find a beautiful phone that performs like you want it and has top of the line specifications. I had the HTC One X and had to return it due to manufacturing defects and other problems with Sense (goddamn I hate Sense).
Sorry about that rant, just wanted to know about the black scuffs as that would be a dealbreaker for me.
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iPhone 5 is painted or it would not do this
https://discussions.apple.com/servlet/JiveServlet/showImage/2-19682542-156784/iPhone5WTF.jpg
We are told that the Black one is anodized, but as nobody has a black one yet, we don't know for sure. It will be April before anyone has one I understand.

jonstatt said:
iPhone 5 is painted or it would not do this
https://discussions.apple.com/servlet/JiveServlet/showImage/2-19682542-156784/iPhone5WTF.jpg
We are told that the Black one is anodized, but as nobody has a black one yet, we don't know for sure. It will be April before anyone has one I understand.
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While I'm not trying to start a war here, because I don't know this stuff as well as some others, I do know that the iPhone is anodized.
A large part of an anodizing process (and it's overall resistance against scuffs/scratches) comes down to the type of metal and its hardness (tempered vs. non-tempered) along with depth, dye, and the finishing process itself. Anodizing is quite a bit different than just spraying some paint on something and moving along - however, it does have the ability to chip/scuff almost just as easily (depending on the process and materials used).

rotchcrocket04 said:
Lol - same here. My friends think I'm crazy when I grab a napkin at the bar before putting my phone down. :victory:
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that is crazy. :d

jonstatt said:
iPhone 5 is painted or it would not do this
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this guy doesn't understand what anodized means...

"Now, after using the phone for more than a week, I can say it’s surely one of the best phones out there, if not the best. It’s got issues, for example, with the pretty finish chipping off, but I’m been very impressed in other areas like battery life and camera."
this is from one of the reviews. do not trust the video on youtube.

Don't forget the guy in that review clearly states he DID put the one and his keys in the same pockets for a week to get these dents.

epicfailguy2 said:
Don't forget the guy in that review clearly states he DID put the one and his keys in the same pockets for a week to get these dents.
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but to be fair, you do carry other stuff in your pocket..
within a week is a poor result to be honest.
Silver is the way to go

to be fair i make a point of never putting anything in a pocket that my phone is in.
Sent from my Transformer TF101 using xda premium

[email protected] said:
but to be fair, you do carry other stuff in your pocket..
within a week is a poor result to be honest.
Silver is the way to go
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Click to collapse
I don't. Never did, and the time I went to a show and put my SII in a zippered pocket I got nasty scuffs, when the taking out.
But the pocket with the phone, is always the phone alone...

Rough edges, too hot, bad camera and visible pixel grid

I've recently purchased black HTC ONE. Although at first look device looks great (design is near perfection), I am really disappointed with its quality.
Build quality: both sides of the phone have rough edges - skin gets caught leaving white residue most of the time. Upper left edge of the screen is not fitted well - raised above the speaker grill
Really hot! It gets uncomfortable hot after few minutes of browsing over wifi - the screen gets warm as well! I also have GNote 2 and Iphone 4s and they get to such temperatures only after havy use when charging.
Camera is no good! (and yes I know how to take a picture) - pictures are noise (in relatively good light) and contain pinkish tint in center when focusing on white surfaces
Pixel grid (horizontal and vertical) is quite visible on the screen when jts turned off (this does not bother me), or on a mid day light and even indoors under some angles (and this is f-ing bothering me!)
I dont know did I get a really bad unit or this device is all looks and no quality...

ssasa said:
I've recently purchased black HTC ONE. Although at first look device looks great (design is near perfection), I am really disappointed with its quality.
Build quality: both sides of the phone have rough edges - skin gets caught leaving white residue most of the time. Upper left edge of the screen is not fitted well - raised above the speaker grill
Really hot! It gets uncomfortable hot after few minutes of browsing over wifi - the screen gets warm as well! I also have GNote 2 and Iphone 4s and they get to such temperatures only after havy use when charging.
Camera is no good! (and yes I know how to take a picture) - pictures are noise (in relatively good light) and contain pinkish tint in center when focusing on white surfaces
Pixel grid (horizontal and vertical) is quite visible on the screen when jts turned off (this does not bother me), or on a mid day light and even indoors under some angles (and this is f-ing bothering me!)
I dont know did I get a really bad unit or this device is all looks and no quality...
Click to expand...
Click to collapse
Bad unit, get a replacement. There seem to be quite a few (I'm waiting for my second - because of a borked plastic cut) but I've also seen perfect examples...

Don't have any of those problems, Black One, build date 27th May Tierra del Fuego sub-contractor (FA)
Just send it back. Obvious.

so u expect ur first wife to be all sweet and caring and lovey dovey and makes a sandwich every morning?
get real

shiningarmor said:
so u expect ur first wife to be all sweet and caring and lovey dovey and makes a sandwich every morning?
get real
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So how many wives do you plan on trying to get?

That overheating issue you're facing is not normal, I believe. I have had a Galaxy S3 which got really hot after minimal usage, and the HTC One is great when it comes to that in comparison. You have to understand that aluminium soaks up the heat from the internals of the device, which is a good thing and a bad thing; it is perhaps bad because it can get a bit uncomfortable to hold while playing games, for instance, but at the same time it is good because it preserves the internals of the device and prolongs their life.
I have the a silver one and I do not face the problem with the edges. I read that the black one has a coating on it which makes it more prone to scratches, dings and chips than the silver one, so maybe that is the problem you're facing? I have also read that some of the earlier versions had gaps (like the screen not being fitted well, as you mentioned) but I am not sure about them. If you feel uncomfortable about the device, just go to the HTC service center and talk to them about it, perhaps they can sort you out a replacement if you're under warranty.
I cannot comment on the camera because I am by no means a photographer or even have a lot of experience with them, but it is suffice to say that I love the camera and I feel it is much better than my S3, sister's 4S and Dad's iPhone 5.

Yes I do expect here to be exactly as you've described. Maybe this is why my relationships does not last more than a year
I am also thinking of asking for another unit. But in my cowboy / banana country this really a hassle...

Nippero said:
So how many wives do you plan on trying to get?
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Click to collapse
maybe 3 xD
ssasa said:
Yes I do expect here to be exactly as you've described. Maybe this is why my relationships does not last more than a year
I am also thinking of asking for another unit. But in my cowboy / banana country this really a hassle...
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Click to collapse
hahaha
ot : ur unit isnt normal. get it replaced

TarekElsakka said:
That overheating issue you're facing is not normal, I believe. I have had a Galaxy S3 which got really hot after minimal usage, and the HTC One is great when it comes to that in comparison. You have to understand that aluminium soaks up the heat from the internals of the device, which is a good thing and a bad thing; it is perhaps bad because it can get a bit uncomfortable to hold while playing games, for instance, but at the same time it is good because it preserves the internals of the device and prolongs their life.
I have the a silver one and I do not face the problem with the edges. I read that the black one has a coating on it which makes it more prone to scratches, dings and chips than the silver one, so maybe that is the problem you're facing? I have also read that some of the earlier versions had gaps (like the screen not being fitted well, as you mentioned) but I am not sure about them. If you feel uncomfortable about the device, just go to the HTC service center and talk to them about it, perhaps they can sort you out a replacement if you're under warranty.
I cannot comment on the camera because I am by no means a photographer or even have a lot of experience with them, but it is suffice to say that I love the camera and I feel it is much better than my S3, sister's 4S and Dad's iPhone 5.
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Its not chipped or scratched. It looks quite nice really. However you can feal its edges scratching when you hold the phone. Nothing dangerous just bloody annoying - due to hype about build quality I had my expectations set high.
I am no photography expert I just take pictures with steady hand and in fair light - if my subject is the white wall, the pink tint is all over the middle of the picture
As others said probably very bad unit. I'll try to replace it on monday.

Definitely defective. I've been using the phone for the last hour browsing the net and checking email. Still cool to the touch. Not sure what the sharp edges are...

mine got pretty hot the first week i had it and the battery life wasnt very good but after having it for a while it seemed to have settled down and battery life is very good now

Itaintrite said:
Definitely defective. I've been using the phone for the last hour browsing the net and checking email. Still cool to the touch. Not sure what the sharp edges are...
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Click to collapse
Cool to the touch? Do you have massive calluses on your hands that are impenetrable to heat? I don't know if I've read of anyone else describing this phone as cool to the touch when being used.
As for the OPs phone. Return it. I've got black One and it is so damn nice. If you aren't fully enjoying it, something must be defective. The casing certainly sounds like it is. The camera: I recently took a short trip and only brought the phone as my camera. Before, I didn't like the camera so much. After spending time with it, I grew to like it quite a bit. It isn't an amazing camera, but it still gets pretty good shots. Maybe your settings need some tweaking, or you got a really bad unit and the camera is defective as well.
Anyway, take it back. Get yourself a perfect One. :thumbup:
Sent from my HTC One using xda app-developers app

ataft said:
Cool to the touch? Do you have massive calluses on your hands that are impenetrable to heat? I don't know if I've read of anyone else describing this phone as cool to the touch when being used.
As for the OPs phone. Return it. I've got black One and it is so damn nice. If you aren't fully enjoying it, something must be defective. The casing certainly sounds like it is. The camera: I recently took a short trip and only brought the phone as my camera. Before, I didn't like the camera so much. After spending time with it, I grew to like it quite a bit. It isn't an amazing camera, but it still gets pretty good shots. Maybe your settings need some tweaking, or you got a really bad unit and the camera is defective as well.
Anyway, take it back. Get yourself a perfect One. :thumbup:
Sent from my HTC One using xda app-developers app
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Click to collapse
Well, then fact that I'm in a room with AC probably helps too. But yeah, pretty cool to the touch. Not even warm.

Please don't feed the trolls
----------------------o('_')o----------------------
Sent from an HTC One with using xda app:
TrickDroid ROM 5.6
Bulletproof 1.10

ssasa said:
Yes I do expect here to be exactly as you've described. Maybe this is why my relationships does not last more than a year
I am also thinking of asking for another unit. But in my cowboy / banana country this really a hassle...
Click to expand...
Click to collapse
I think a lot of us forget that not everyone has the opportunity to just walk in store and get a replacement.. There's a lot of downsides to ATT and Tmobile, etc. upsides are they will most likely exchange them until your happy. At least you dont have to accept a bad one..Keep mentioning zero gap til they bring one that applies I got lucky i guess and my first one is nearly perfect.
It sounds like yours is bad enough to do whatever you gotta do to get it replaced. Good luck,

Pixel grid? Do you mean you can see the digitalizer layer? This is quite normal on capacitive touch mobiles with thin glass
Sent from my HTC One using XDA Premium HD app

6P Glass Lift?

So this is my second Nexus 6P with this supposed issue. It seems like there is a lift or space between the screen and aluminum bezel. I just wanted to know if anyone else's phone is like this. This is my 2nd RMA, and everything else about the device is perfect other than this. Just wondering if its normal or I should definitely RMA again.
I attached a image link below
http://imgur.com/a/VA1qY
Cheers

Hmm. Now I see the same thing on my 6p. Sorry I don't have another device to take a picture.
Although I can never unsee this, I don't mind.

I have the same thing not to that extent on the power button side. Call it defect if you may but the device is working fine for me since day 1 release of the phone. If you're an ocd freak like 99.9% of the people here, then rma the device.

Every phone will have one issue or another, this is probably the least annoying and noticeable one.. I know it sucks that for this price we still get crappy quality overall, but I guess we just need to live with it.
I wouldn't RMA it honestly

gman88667733 said:
Every phone will have one issue or another, this is probably the least annoying and noticeable one.. I know it sucks that for this price we still get crappy quality overall, but I guess we just need to live with it.
I wouldn't RMA it honestly
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I agree. I am just worried it will get worse, plus i dont have nexus protect

oxxshadow said:
I agree. I am just worried it will get worse, plus i dont have nexus protect
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I have this issue and I am fairly rough with my phone (I work outdoors all day) and the issue has not gotten any worse with less than perfect treatment!! (It gets thrown around a lot...)

gman88667733 said:
I have this issue and I am fairly rough with my phone (I work outdoors all day) and the issue has not gotten any worse with less than perfect treatment!! (It gets thrown around a lot...)
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That gives some re-assurance, I guess if anything happens I still have that 1 year standard warranty.

Exactly!! This phone isn't as fragile as people say. But the overall quality is a bit lacking

gman88667733 said:
Exactly!! This phone isn't as fragile as people say. But the overall quality is a bit lacking
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I agree, I think google and Huawei could have done a better job at quality control. For example, I rarely see Apple devices with these inconsistencies. Not saying Apple is perfect, but they fore sure do a better job with QC.
Also, do you have this issue on both sides of the phone, on the side with the power button and without it? I just checked and its apparent a bit on the other side too. Just curious about yours.

Yep, both sides are pretty bad. I used to be so picky and ocd with devices and would send them back for the smallest of issues. I just don't have the time to be doing that now!!

gman88667733 said:
Exactly!! This phone isn't as fragile as people say. But the overall quality is a bit lacking
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but the glass is. GG4 or not. Mine shattered from a drop at car seat height (approx 2-2.5 ft) face down. had a tpu case on it but no screen cover. must have hit a tiny rock or something. couldn't really tell. disappointed in the GG4 for sure... I dropped other phones with never an issue... must be bad luck...

johnp357 said:
but the glass is. GG4 or not. Mine shattered from a drop at car seat height (approx 2-2.5 ft) face down. had a tpu case on it but no screen cover. must have hit a tiny rock or something. couldn't really tell. disappointed in the GG4 for sure... I dropped other phones with never an issue... must be bad luck...
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Every drop is different, people have reported dropping the 6P face down on concrete and having no damage.. In my experience, the screen scratches easily and unless you have a tempered glass screen protector, it will crack if you drop it.

You wonder why google doesn't improve quality control, the money wasted returning units, sending, and paying someone to answer your call, obviously the contractor must deal with this in the long run, but you'd expect google to be consistent at providing a nexus experience for consumers and want to reduce the amount of faulty units in circulation, these fault threads don't help with sales.
Seeing people talk about being on their 3rd+ unit, im surprised people tolerated with this. I got my unit from a mobile store who actually opened the unit and did their own quality control to reduce the costs of having to supply a remedy while the phone is being fixed.
I don't know about the laws in the states but here if your unit is faulty 2-3+ times, your legally allowed a refund.

Any new stories about the camera cracking?

As you know I'm thinking about the V20 or Pixel XL and I'm wondering has anyone still been having the cameras on these shattering or has this defect been corrected?

The lens cover sticks out from the back of the phone. If you're careful about setting it down, you shouldn't have any problem. A good case should mitigate the problem further.

It had to have been a bad batch because myself like plenty of others have dropped out tested the theories of the people who cracked there's and nothing has happened so far. Hoping I didn't just jinx myself.

Mine cracked in my pocket. No keys or or anything else in that pocket. Pretty sure it wont be covered under warranty, so I'm looking for a replacement but no luck on parts yet.

kitchencop said:
Mine cracked in my pocket. No keys or or anything else in that pocket. Pretty sure it wont be covered under warranty, so I'm looking for a replacement but no luck on parts yet.
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Was there any kind of significant temperature change (being outside in the cold for a period of time and then going inside a warm place or vice versa) right before or around when you noticed it had cracked? I'm just curious because if not the only thing other thing I can imagine causing them to spontaneously break, would be if the way they were installed somehow causes the them to be under constant pressure? That's crazy though this is a first time time I've heard about this so hopefully it won't be widespread, does it the camera itself break too or just the lens around them?
Sent from a ridiculously modified ColecoVision

I was in and out of the house and it was 40°F outside, 70°F inside. I'm assuming I bumped up against something. Camera still works, just the lens is broken. Wide angle camera is useless though since the shatter originated there. Right now I have a piece of tape over the lens to keep it from cracking any more and damaging the cameras.

kitchencop said:
I was in and out of the house and it was 40°F outside, 70°F inside. I'm assuming I bumped up against something. Camera still works, just the lens is broken. Wide angle camera is useless though since the shatter originated there. Right now I have a piece of tape over the lens to keep it from cracking any more and damaging the cameras.
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Would you buy another V20 after this?
People say the s7/s7e camera shatters easily too but I've never had that problem.

Blues fan said:
As you know I'm thinking about the V20 or Pixel XL and I'm wondering has anyone still been having the cameras on these shattering or has this defect been corrected?
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I use otter box case. Dropped my phone on concrete, nothing happened.
Sent from my LG V20 using XDA Labs

BROKEN1981 said:
I use otter box case. Dropped my phone on concrete, nothing happened.
Sent from my LG V20 using XDA Labs
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I use Defender cases a lot, but the one for the V20 looks like plain overkill. I wish Supcase made one for the V20. Not a lot of Defender style case options for V20 but it's only been out for one half months now.

Blues fan said:
Would you buy another V20 after this?
People say the s7/s7e camera shatters easily too but I've never had that problem.
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I came from the Note 7. Only reason I bought the V20 was because I didn't like the S7E. I am not too pleased with this phone. For being a phone with such a great camera, I find photos taken in auto to be lackluster. I know you can get some great shots with manual mode, but I have a 1yo that doesn't sit still long enough to mess with the settings. The N7 was great for just point and shoot. I'll use my Cannon DSLR for more advanced shots. Also, to me, it feels like the software isn't as well optimized as on the N7. It gets sluggish at times and the battery doesn't seem to last long either. It may be my overall frustration with phone since August, going through the 2 recalls and 5 phones in that time, but I am disappointed to say the least.

BROKEN1981 said:
I use otter box case. Dropped my phone on concrete, nothing happened.
Sent from my LG V20 using XDA Labs
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kitchencop said:
I came from the Note 7. Only reason I bought the V20 was because I didn't like the S7E. I am not too pleased with this phone. For being a phone with such a great camera, I find photos taken in auto to be lackluster. I know you can get some great shots with manual mode, but I have a 1yo that doesn't sit still long enough to mess with the settings. The N7 was great for just point and shoot. I'll use my Cannon DSLR for more advanced shots. Also, to me, it feels like the software isn't as well optimized as on the N7. It gets sluggish at times and the battery doesn't seem to last long either. It may be my overall frustration with phone since August, going through the 2 recalls and 5 phones in that time, but I am disappointed to say the least.
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Note 7 for me had some stutter to it but other than that the phone was PERFECT! Well maybe put an IR blaster on it. I was so ticked I had to get rid of it. Nothing else out there fits my preferences 100 percent right now. We are kind of in the lull period until next March when the S8 series comes out.

Blues fan said:
Note 7 for me had some stutter to it but other than that the phone was PERFECT! Well maybe put an IR blaster on it. I was so ticked I had to get rid of it. Nothing else out there fits my preferences 100 percent right now. We are kind of in the lull period until next March when the S8 series comes out.
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I have high hopes for the S8's. Hopefully my wife will let me upgrade when they come out. That's if I can find the glass lens to fix this phone

kitchencop said:
I have high hopes for the S8's. Hopefully my wife will let me upgrade when they come out. That's if I can find the glass lens to fix this phone
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I expect the larger version of the S8 or S8 edge or whatever they call it will have similar size to the S7 edge. I don't think we will get a bigger screen until the Note 8 comes out. I'm not a huge fan of the curves and rather would have a fully functional large screen. I wonder if a lot on here plan on keeping the V20 until the Note 8 is out.
I would like the Note 8 to be like the v20 and have removable battery, and bring back the IR blaster too.