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I have had this phone for just over a month now. Everything has been working perfect except for the last 2 days.
What is happening is that there seems to be a "phantom" tap on the screen in the right upper corner (device facing you - under the small camera) resulting in
A, Phone always going to today screen, so programs keep closing by themselves as the X button is being pressed by the "Phantom" tap
B, In the top right corner (as described above) if one looks closely there is the animation of the circle with little white balls - the same on gets when one taps and hold the stylus before the menu pops up.
When this starts happening the phone is unusable as everything that is opened is closed by itself. At time the screen locks also and it does not respond to the stylus.
Strangely enough this tends to happen during the hot periods of the day and when the phone has been used for some time. Then if i remove battery let phone off for some time and restart it everything is back to normal for a couple of hours but then problem recurs.
I did a hard reset as to exclude any application that could cause this and the problem still persisted.
Apart from this screen alignment works perfect - no issues with that
The serial number of my phone is HT648F######
Rom Version - 1.20.161.6
Rom Date - 08/02/06
Radio Version - 1.03.06.00
Anyone had a similar problem please
Any help and suggestion are greatly appreciated
Ken
Please search this is has come up several times.
See here for example.
http://forum.xda-developers.com/showthread.php?t=303545
Feel free to post on one of these
Mike
Anyone else have this problem? Sometimes, if the screen goes to sleep, when I wake it back up, the touchscreen is unresponsive. I have to soft reset to get it to start up again. Any ideas on how to fix it?
I had the same problem, and flashed another rom, and problem gone.
Hello guys,
I was just searching through the forum with this exact problem and found this thread.
If the phone wakes up from sleep the touchscreen is unresponsive for a few seconds. If I insist to press it it only takes longer for it to respond. This is a very big problem because I sometimes miss calls because I can't answer them. Not even the for hard buttons don't work (maybe because they are also touchscreen).
I've tried flashing different ROM's (Miri, Dutty, NRG) even flashed back to the standard one and again back to a 6.5 one (as I saw this step fixes a lot of problems for some people) but the result is the same. I'm running out of ideas.
I don't think it's a hardware issue because if i leave the phone until the backlight dims and touch it, it goes back on, so it registers the press but doesn't act on it.
It's a very serious and I'm hoping someone here has a solution.
Nobody else is having this issue? Is there no hint on what is going wrong with our phones?
It appears it's happening more and more often and the screen is dead for more and more time.
Hi
I have had the same problem but solved tonight
There are many threads about this but no real solution I tried them all.
My first HD lasted till last week when I had to replace it because of a "Newton Ring" problem. In 10 months of ownership I got a screen freeze maybe 5 times.
My new replacement arrived last Saturday - same original Orange Rom and radio.
I have loaded exactly the same programs from the old phone and have found that when I put it in sleep mode via the power button its a 50/50 chance of it waking up. Receiving a text message does not wake it up either.
I can hear the volume control working and the haptic buttons provide feedback - but black screen. If I hold the power button down I get the bleep to ask if I want to power the device off - then all goes dead. If I wait 5 minutes the haptic buttons/volume buttons work again and the screen comes alive revealing the yes/no option to power off.
Also strange whilst in this locked state the orange charging light comes on - when it goes off I know i can wake the screen up !
I tried :
Enabling and disabling the Today Screen timeout
Auto adjust backlight off and on
Different screen brightness
Manual/default operator selection
Checked HD Tweaks settings were correct in registry and things I can't remember.
What has worked :
Start - Settings - System - Power - Advanced and unchecked the box "turn off device if not used for 5 minutes"
The daft thing is this was enabled on my old phone and would always wake up with a text/call or power button push !
What has changed ?
r
Andrew
Update - Found the problem
Whilst the above fixed my freeze problem it has been bugging me why - as the advanced power features are useful and I don't always remember to hit the power button to sleep the device.
I have now realized what was not set up the same as my old phone.
No start up password !
To enable this I found this thread http://forum.xda-developers.com/showthread.php?p=5004821 and changed my registry setting to 0.
This immediately takes you to the lock screen where you can now enter your password details and make them stick.
I now have a start up password and can set the timeout to 24hrs.
All the power settings now work correctly - and no screen freeze
r
Andrew
Spoke too soon
3 hours ago went to use my phone - black screen
Connected via activesync and MyMobileR.
Rebooted and got the "Microp Version Mismatch 0" message.
Checked out threads about this error on the mainly Diamond forum and can confirm my screen is well and truly dead.
Contacted Orange and they are sending another replacement tomorrow.
What p*sses me off is the number of hours I have spent to get one normal days use.
r
Andrew
Sorry to keep posting to this thread - but I am hoping that my experiences may help somebody
As said I am getting a replacement tomorrow and in one of the threads a guy said put it in the fridge for 20 minutes !
Well I thought what the h*ll and did.
Wrapped it in some tissues to absorb the condensation when I took it out - replaced the battery and it works - no Microp message and has behaved ok for 6 hours.
Got to be a hardware issue ?
Your thoughts.............
r
Andrew
Hi Bigfish,
please let me know the phone is still ok after more hours out of the fridge. i have similar problem on my HTC touch- ELF and i have been searching for solution, and i found this
http://www.fixya.com/support/t982721...not_responding .
i do not have tools to open it myself and would like to try it.
if you r familiar with it please let me know.
cheers
M.
Hi
Sorry your link is not working.
As to the phone it was still ok 26 hours later when I had to exchange it for my replacement.
Weird !
r
Andrew
Hi Andrew,
the fridge trick did not work for me. i kept searching for solutions and i found out that the problem is the digitizer (the touch screen). it might have received a shock (dropped on the ground) or other unusual pressure (in the pocket), and the digitizer gets out of initial position. the digitizer takes that contact as a tap -a continious tap- and does not respond to other taps. you might have to open the device and reposition the digitizer or replace it is there is some damage.
cheers
mumur
Sorry to hear that.
My replacement phone - so far has behaved perfectly.
r
Andrew
it strikes me that if I shake the phone that the phone jamming. I get no response. Even when I tap my finger hard against the rear top I get a crash. The only solution is to take out the battery and reboot. I think it has to do with a hardware problem.
there are others who also suffer from it?
Hi,
all of a sudden, the display of my HTC Touch HD doesn't recognize any taps any more. Also the soft-keys are not working. However, what is astonishing for me: If the display dims after 1 minute or so, tapping on the screen will bring full light to the screen, hence: the display recognizes at least some kind of fingertaps. Hardkeys (power on/off, volume) are still working, also the device at itself is working like always.
Hard-reset didn't solve my problem, I am stuck on calibrating screen which doesn't recognize my fingertaps... :-(
What I also recognized the last few days. When I activated the phone from standby (power-button), at least 5 times I saw the power-down-selection screen, though I never selected it before... Strange (in my eyes).
Has anyone had similar experiences, is this a hardware failure??
I use energy-rom WiMo 6.5 release. If it's important, I can add the release version.
Thank you for your replies
Uli
Uli321 said:
Hi,
all of a sudden, the display of my HTC Touch HD doesn't recognize any taps any more. Also the soft-keys are not working. However, what is astonishing for me: If the display dims after 1 minute or so, tapping on the screen will bring full light to the screen, hence: the display recognizes at least some kind of fingertaps. Hardkeys (power on/off, volume) are still working, also the device at itself is working like always.
Hard-reset didn't solve my problem, I am stuck on calibrating screen which doesn't recognize my fingertaps... :-(
What I also recognized the last few days. When I activated the phone from standby (power-button), at least 5 times I saw the power-down-selection screen, though I never selected it before... Strange (in my eyes).
Has anyone had similar experiences, is this a hardware failure??
I use energy-rom WiMo 6.5 release. If it's important, I can add the release version.
Thank you for your replies
Uli
Click to expand...
Click to collapse
I had the same problem one year ago, it's like somebody is pressing and holding a point of the screen, so u cant do anythink.
I tried to hard reset, to leave it with no battery for one night, also i tried to put back the stock ROM, but nothing helped, so i just chaged phone.
This year the new phone broke and i tried again the HD and it was working again, but sometimes the problem was coming back.
So i descovered how to fix it...
U have to bend the phone a little bit... REALLY
U have to bend the phone holding it with 2 hads and pressing with your fingers on the side of the camera in the middle of the phone, I know is not so nice but solved the problem for me.
So remember, bend it pressing on the back of the phone, NOT ON THE SCREEN
Good luck
OMG don't bent phone! You might destroy motherboard! Probably your digitizer is dying, replace it as they're cheap. Motherboards are not.
Had my vega for just 3 days, i left it on charge on the first night and when i tried to use it the morning after the touch screen was more or less completely dead, only a 1" stripdown the left side in landscape mode was responding to touch so i couldn't even unlock it without using the wake then press the back button method - even then the screen was non responsive.
I did a reboot hoping this would solve it but no change, anyway after leaving it off for half an hour and rebooting the screen started to work again and I had no further issues that day.
that night i let it go to sleep again and had the same issue again this morning, the screen was non responsive after a prolonged( 6hour ) sleep
this time i decided to see if it was software so put it into nvboot mode and flashed the modaco rom, - after getting the new rom up and running the screen was still lazy, serious dead spots in terms of touch, i let it go to sleep for a few hours in the afternoon and tonight the touch is not working again.
I bought it online from dixons, and tbh the box appeared to have already been opened when i got it.
I'm starting to think its a faulty unit with a serious hardware fault - has anyone else experienced the same - did you find a fix?
Have you tried running the screen calibration tool, i think it is included in the modaco rom. I have not had anything as serious as you seem to have (only a slight dead spot in the bottom left corner of the screen, which the tool fixed) might be worth a go, if you have not tried it, before getting a exchange.
thanks Ganjaman, cant get the darn thing past the accept terms and conditions screen after a fresh install of stock rom because i cant press the accept button because its in a non responsive part of the touch screen.
dont think i have any option but to return it
jimsey said:
thanks Ganjaman, cant get the darn thing past the accept terms and conditions screen after a fresh install of stock rom because i cant press the accept button because its in a non responsive part of the touch screen.
dont think i have any option but to return it
Click to expand...
Click to collapse
Bad luck! Hope you can get a exchange in-store.
Have flashed the new 1.09 rom and it seems to have fixed the screen issue.
What was interesting. Was that if I warmed the tablet up slightly near a heater the screen would slowly start working again. Ganjaman, will your 1.08 update add market to 1.09
I am going to remake it for v1.09 shortly, i need to remove flash change the build.prop and i am going to add usb switcher. Glad you sorted it.
hello people, I lve had my nexus 4 for a while now, never experienced any problems with it on 4.3 neither with 4.4.2, just the overheath thing when browsing websites and such, but recently ive been getting this unresponsive touch in the middle that's not letting me send messages or organize the apps on my main page, I'll explain a little below.
When I slide my finger from top to bottom, just in the middle of the screen my touch seem to go slower and then it like makes a jump and won't recognize the touch in one part, that happens all along the middle of the screen is not just a blind spot, when I write a message and try to send it with the keyboard open, it won't let me touch the "send" bottom I have to minimize the keyboard to be able to send it because the bottom is just in the area where my touchscreen is not working correctly.
I downloaded multi touch tester to verify my touches and I found out that if I make a touch in the middle where I have my issue, the multi touch is recognizing 2 touches at the same time, I'll upload the picture to show how is it recognizing my touches in that specific area.
I'm actually using stock nexus 4 with stock KitKat 4.4.2, I haven't root or anything ever, is the first time I have issues with this phone in the touchscreen, I've also been experiencing some touchscreen freeze where I can't touch anything because it won't work and I have to lock screen and unlock it again for it to start working again.
what I have already done?
I have restart my.phone a couple of time and won't work
i have factory reset it and won't work
I have full charge it with USB and laptop and won't work
and that's about it, I'm sure is a software issues because my phone hasn't drop or anything it just started random and sometimes the phone start to work correctly with no issues but most of the time its not working properly and is frustrating.
PD: sorry for my bad English, not native speaker.
well is not letting me post pictures cus I'm new.
Facing same problem
Aegiz said:
hello people, I lve had my nexus 4 for a while now, never experienced any problems with it on 4.3 neither with 4.4.2, just the overheath thing when browsing websites and such, but recently ive been getting this unresponsive touch in the middle that's not letting me send messages or organize the apps on my main page, I'll explain a little below.
When I slide my finger from top to bottom, just in the middle of the screen my touch seem to go slower and then it like makes a jump and won't recognize the touch in one part, that happens all along the middle of the screen is not just a blind spot, when I write a message and try to send it with the keyboard open, it won't let me touch the "send" bottom I have to minimize the keyboard to be able to send it because the bottom is just in the area where my touchscreen is not working correctly.
I downloaded multi touch tester to verify my touches and I found out that if I make a touch in the middle where I have my issue, the multi touch is recognizing 2 touches at the same time, I'll upload the picture to show how is it recognizing my touches in that specific area.
I'm actually using stock nexus 4 with stock KitKat 4.4.2, I haven't root or anything ever, is the first time I have issues with this phone in the touchscreen, I've also been experiencing some touchscreen freeze where I can't touch anything because it won't work and I have to lock screen and unlock it again for it to start working again.
what I have already done?
I have restart my.phone a couple of time and won't work
i have factory reset it and won't work
I have full charge it with USB and laptop and won't work
and that's about it, I'm sure is a software issues because my phone hasn't drop or anything it just started random and sometimes the phone start to work correctly with no issues but most of the time its not working properly and is frustrating.
PD: sorry for my bad English, not native speaker.
well is not letting me post pictures cus I'm new.
Click to expand...
Click to collapse
I am facing the same problem. You got any fix for this? Please help....
If you've already did a factory reset I doubt it's a software issue. However you can use one of the guides here explaining how to flash a clean stock factory image. This is the last solution that will eliminate any software sided failure.
Sent from my Nexus 4 using XDA Free mobile app
I am also facing the exact same problem for the past two days, My phone is in perfect condition, not dropped or anything like that.
I think I did some google play updates which where pending for long time.... Do not know what is causing this.
Anyway have started to uninstall the app updates manually, lets see.
A flashing will rule out all software issues. Check whether the touchscreen is working. Enable developer options, then select "Show pointer touches" and the other one just below it (too lazy to check up and tell you what it is; pardon me )
If you're getting normal touch response over the entire screen, then you're facing a software issue. Anything else implies a hardware issue; this may or may not fix itself (somehow; gremlins.)
In either case, let us know what happens. Cheers!
i am having exact same issue ...pls post if anyone has a fix
cymonpereira said:
i am having exact same issue ...pls post if anyone has a fix
Click to expand...
Click to collapse
Oops, thanked by mistake.
Anyway, follow my instructions in the last post.
Having the same issue & dii what you asked
kittuboy said:
A flashing will rule out all software issues. Check whether the touchscreen is working. Enable developer options, then select "Show pointer touches" and the other one just below it (too lazy to check up and tell you what it is; pardon me )
If you're getting normal touch response over the entire screen, then you're facing a software issue. Anything else implies a hardware issue; this may or may not fix itself (somehow; gremlins.)
In either case, let us know what happens. Cheers!
Click to expand...
Click to collapse
I'm having the exact same issue & tried what you just said. Unfortunately, I'm not getting touch response in one center row of the screen, for that entire row, no resppnse at all.
Is this the problem with touch screen?
shanilsoni said:
I'm having the exact same issue & tried what you just said. Unfortunately, I'm not getting touch response in one center row of the screen, for that entire row, no resppnse at all.
Is this the problem with touch screen?
Click to expand...
Click to collapse
Say goodbye to that display. I have to get my display replaced too (clumsy fingers grumblegrumble) and the LG guys say the display unit costs 3750 rupees to replace... Get it done ASAP.
Greetings!
If it is a software issue try re-flashing the stock factory image might as well work
-nexus⁴