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Hope my experience can help someone!
Just bought G Note and a flip cover (not original one) in order to protect it as much as possible!
After some usage, i noticed circular area of the screen where S-Pen was not working! Started in reading about calibration issues, but nothing solved my problem...I therefore decided to wait until official ICS and, if problem still existing, to send phone to repair center
Searching every day on internet, I finally found the reason of my issue.....the magnetic closing clip of the cover (5-6 mm of diameter!)
It seems also clearly stated into Samsung's user manual....
Immediately removed the cover and after 5min..NO PROBLEM ANYMORE AT ALL...
These the very good point....actually the magnetic cover for all type of phone is not recommended!! It will effected our phone....
Sent from my GT-N7000 using xda premium
im using a kalaideng magnetic book cover for over a month with no problems.. whats ur cover? can u send a pic?
popo72 said:
Hope my experience can help someone!
Just bought G Note and a flip cover (not original one) in order to protect it as much as possible!
After some usage, i noticed circular area of the screen where S-Pen was not working! Started in reading about calibration issues, but nothing solved my problem...I therefore decided to wait until official ICS and, if problem still existing, to send phone to repair center
Searching every day on internet, I finally found the reason of my issue.....the magnetic closing clip of the cover (5-6 mm of diameter!)
It seems also clearly stated into Samsung's user manual....
Immediately removed the cover and after 5min..NO PROBLEM ANYMORE AT ALL...
Click to expand...
Click to collapse
Thanks for the Info Mate!
It must be a particularly strong magnet on your case. I've been using mine trouble free as well.
How you determine if the case you are looking at has a strong magnet or not is another question...
Zuber
...attached you can find the incriminated cover (color is because Note is from my girlfriend ....even if I have G-Note too!!)
As you can see the magnet (I have removed it from the cover) is not big (thickness is something like 1mm). Approaching it to steel, it starts in exercising force at approximately 0.5cm!
As additional info, no problems were existing by writing with fingers! The issue is with S-Pen because the magnet interfere with it!
Here also the link where I could find my way out!....
....sorry..it seems it is forbidden to post external links!.....
I'm attaching an additional picture from this site with issue similar to my one, but bigger area (mine was something like 1.5 cm and located exactly on top of the clip)
I would definitely agree with that! I bought a quite expensive ZENUS cover purposely because it has a button on the front and not a magnet. Unfortunately there's a magnet at the back which is used to keep the stand at its place. 2 days after starting to use this cover I got s-pen problems presented exactly at the same screen area where the magnet was located. Lines got thinner and deviated at this area, so I had to rip off the magnet and replace it with Velcro. All problems are gone now.
have a Zenus too
Hi,
I bought a Zenus too, and I'm using it since February.
The magnet is quite small, never had any issues.
Can't post pictures, but its a kaki coloured brown, fake leather, and some stripes.
regards Ambu
http://kalyf-bg.com/sgp-galaxy-note-gt-n7000-masstige-color-edge-diary-series-black.html
That's the one I got. Unfortunately I did't take screenshots of the display issue but it was located at the lower left part of the screen - just where the magnet sits at the back. The defect: nothing when trying to draw something over or fusiform deviation of the lines drawn in this area (when pressing harder) - just like the shape of a magnetic field...
p.s. as popo72 said - no problems when drawing with fingers.
could these cases hardbrick our note!?!? XD
popo72 said:
...attached you can find the incriminated cover (color is because Note is from my girlfriend ....even if I have G-Note too!!)
As you can see the magnet (I have removed it from the cover) is not big (thickness is something like 1mm). Approaching it to steel, it starts in exercising force at approximately 0.5cm!
As additional info, no problems were existing by writing with fingers! The issue is with S-Pen because the magnet interfere with it!
Here also the link where I could find my way out!....
....sorry..it seems it is forbidden to post external links!.....
I'm attaching an additional picture from this site with issue similar to my one, but bigger area (mine was something like 1.5 cm and located exactly on top of the clip)
Click to expand...
Click to collapse
Id say get another cover, the one i bought seems to have a weak magnet, just enough to hold it in place when closing. no problems whatsoever. you can get it for around 15 euros on the net if its to your liking.
here are the available colours:
Even a weak magnet will throw the compass off
I was using one until now.... thanks
Sent from my GT-N7000 using xda premium
Xnnn!!! said:
could these cases hardbrick our note!?!? XD
Click to expand...
Click to collapse
I hardbricked my dog using these cases.. xd
Thanks for the info TS
Sent from my GT-N7000 using XDA
Thanks for the Info
ditch the flip cases... the note is beautiful as it is... bare naked
as for the fear of scratching the screen... i for one had doubts when i first got my note but i've had mine for 2 months now without a screen protector and not a single scratch...
i don't take special care with my note and i treat it as i would any other phones i've had... it goes in my pocket with keys and coins but so far no scratches.. makes me wonder other posts which says they scratched their screens so easily...
i'm happy with with my gorilla glass...
scarlet_sg said:
ditch the flip cases... the note is beautiful as it is... bare naked
as for the fear of scratching the screen... i for one had doubts when i first got my note but i've had mine for 2 months now without a screen protector and not a single scratch...
i don't take special care with my note and i treat it as i would any other phones i've had... it goes in my pocket with keys and coins but so far no scratches.. makes me wonder other posts which says they scratched their screens so easily...
i'm happy with with my gorilla glass...
Click to expand...
Click to collapse
...I could agree..in principle...BUT you are missing a small particular...have you ever seen what is inside a women handbag?..I think even gorilla glass will have problems.
popo72 said:
...I could agree..in principle...BUT you are missing a small particular...have you ever seen what is inside a women handbag?...
Click to expand...
Click to collapse
HAHAHA So true!!!
gnikolakis said:
Id say get another cover, the one i bought seems to have a weak magnet, just enough to hold it in place when closing. no problems whatsoever. you can get it for around 15 euros on the net if its to your liking.
here are the available colours:
Click to expand...
Click to collapse
THX!
Nice ones!
2020?
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
You sure it's under the glass and not just stuck to the top? It's strange that dust could get through. If so, I would contact the retailer and get it exchanged as it sounds like a defective handset.
VEAWA said:
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
Click to expand...
Click to collapse
I'm having the exact same problem...it is driving me crazy.
Do you also own the black version?
timtom67 said:
I'm having the exact same problem...it is driving me crazy.
Do you also own the black version?
Click to expand...
Click to collapse
Yes, black version.
I went to Samsung customer service. They told they dont see nothing strange (of course). They offered to send it to Samsung official service on Madrid (Spain) to check if there is some kind of physical damage and let them decide what to do.
So probably i will do that on monday. other 2 weeks without my phone.
Someone else with this problem? I just want know if its a problem or something normal.
Cheers.
VEAWA said:
Yes, black version.
I went to Samsung customer service. They told they dont see nothing strange (of course). They offered to send it to Samsung official service on Madrid (Spain) to check if there is some kind of physical damage and let them decide what to do.
So probably i will do that on monday. other 2 weeks without my phone.
Someone else with this problem? I just want know if its a problem or something normal.
Cheers.
Click to expand...
Click to collapse
Do you have any photos of it?
Sent from my SM-G935F using Tapatalk
Any little defects phone company's like to brush off so it saves them money and time.
Sent from my XT1575 using Tapatalk
VEAWA said:
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
Click to expand...
Click to collapse
You meant something like this? I have it as well.
iz1pp0 said:
You meant something like this? I have it as well.
Click to expand...
Click to collapse
That sure looks annoying.
iz1pp0 said:
You meant something like this? I have it as well.
Click to expand...
Click to collapse
I noticed that on mine today, a quick scrape with my nail removed it
CuBz90 said:
I noticed that on mine today, a quick scrape with my nail removed it
Click to expand...
Click to collapse
How can you put your nail inside this micro hole?
iz1pp0 said:
how did you put inside your nail there?
Click to expand...
Click to collapse
I suppose it wasn't actually under the glass. It was at the side of the home button.
The issue in the photo looks more like light from the screen to me.
Sent from my SM-G935F using Tapatalk
From my personal experience and "investigation" I was able to remove most of the dust with a very thin sheet of paper and lots of patience. I put the paper between the glass and the frame and pushed the dust out. It took a long time though.
As for the investigation part it appears that the black coating doesn't extend all the way to the edge of the glass which means there's a very narrow part of the glass where the dust can get stuck and stay visible.
It's a near perfect phone with 2 very annoying downsides, fingerprints and dust getting stuck around the glass frame, at least with the black version.
I have this same issue. Driving me crazy...
If these phones are supposed to be water resistant,have you tried to stick it under a tap to see if it washes out?
krico said:
If these phones are supposed to be water resistant,have you tried to stick it under a tap to see if it washes out?
Click to expand...
Click to collapse
No... wouldn't that ruin it cause it water resistant but I don't think under any pressure though..
I have that issue around the speaker grill mesh
https://goo.gl/photos/VUv6LyYvH5KQQ6iF8
I have dust as well around the ear piece grill and around my home button.
Sent from my SM-G935T using XDA-Developers mobile app
It's annoying as hell but I guess I live with it unless it makes it way to the camera or the proximity sensor
Sounds like a defect.
Dust under the screen means that your phone is not water proof.
Id go back to the store and get another one.
I had this with a gaminng system. Took it back and got another one.
It does not mean it's not water proof it just means it's not sealed around the edge, it's sealed further in as there's a small crevice
I just received a new Sprint Galaxy S7 Edge in the mail a few days ago. As I was applying a new screen cover, I noticed a very small green piece (what I assumed was plastic) sticking out from the edge of the phone (though not by much, it didn't even make it passed the silver metallic looking frame). It bothered me quite a bit (maybe more than it should), but I was also concerned that maybe this piece went in deeper than I could see, and compromised the water resistance (glue seal). So, I grabbed a small razor blade and, without actually sticking it into the edge of the phone, just tried to move the plastic piece. After a little bit of moving, I got it to actually come out. It was a green triangular plastic piece pictured in the attached image.
So what could this piece be from? Should I be concerned? Should I return the phone and wait however many days for another and be out the $10 spent on a screen protector?
Any input would be appreciated.
Edit:
I've attached an image showing where exactly the piece was lodged.
Was it under the actual screen or the screen protector?
RileyIssKing said:
Was it under the actual screen or the screen protector?
Click to expand...
Click to collapse
I've updated the original post with an image showing where exactly the piece was lodged. It was between the screen itself and the metal/plastic piece outlining the phone.
hotelmariofan said:
I've updated the original post with an image showing where exactly the piece was lodged. It was between the screen itself and the metal/plastic piece outlining the phone.
Click to expand...
Click to collapse
If you have had the phone long Idk if there is much you can do because I don't think it would have come from Samsung like that. It may have been in your pocket and it just ended up happening. Sorry if I was no help.
RileyIssKing said:
If you have had the phone long Idk if there is much you can do because I don't think it would have come from Samsung like that. It may have been in your pocket and it just ended up happening. Sorry if I was no help.
Click to expand...
Click to collapse
I've had it for 3 days and only just opened it yesterday, so it has received one day of use, and I noticed this soon after opening the box and applying the screen cover.
hotelmariofan said:
I've had it for 3 days and only just opened it yesterday, so it has received one day of use, and I noticed this soon after opening the box and applying the screen cover.
Click to expand...
Click to collapse
Take it to a Samsung center (usually inside of a best buy) and talk to them. If it was a Samsung made problem then you should be able to get your phone replaced or repaired under your warranty if your water seal is broken.
Put it in water and see if the seal is broken, do it now before the return period ends. If it takes in water, return it, If not I would not be to concerned.
Sent from my SM-G935F using Tapatalk
grneyez said:
Put it in water and see if the seal is broken, do it now before the return period ends. If it takes in water, return it, If not I would not be to concerned.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
While it has IP68 rating, they don't guarantee that it's waterproof, so IIRC, they don't actually cover the phone for water damage. So if the seal is in fact compromised, I'd be screwed.
Then return the phone and get it exchanged.
Sent from my SM-G935F using Tapatalk
Some of us are thinking our Ice Platinum models are less susceptible to scratches but it is highly anecdotal, so I started this thread to see if we could put this theory to the test...
Please answer the poll above... (Just added) OR...
If you have time, please answer the following:
1) Put a flashlight to your camera lens (the brighter the better). Check how scratched up your lens is.. tell us how many scratches approx... show pictures if you can
2) Tell us if yours is cased and if it was cased from Day 1
3) Tell us the color of your G6...
4) (Edit) When you looked for scratches, how did you check for them? For example, with a high powered flash light, a cell phone torch, etc...
Some scratches may be only seen only with a brighter lamp, so try to use the brightest option(s) you have.
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
Wow.. That looks absolutely awful! Thanks for the picture. I would be interested in seeing pictures after you try the "fix".
I'm seriously concidering this phone, but I think this would be a deal breaker for me.
Sent from my SM-G920F using Tapatalk
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Click to expand...
Click to collapse
This is totally bizarre. How can yours look like that, but mine looks pristine? I haven't babied mine or anything and even tried to scratch part of it with a key just to see what the deal was--no scratch. I honestly don't know what to make of this thread, as it is so different from my own experience with the phone. I can't deny that several people here have scratched cameras, but as I've written on another thread, people had similar complaints about their Note 7s scratching like crazy, but mine was perfectly fine. Hopefully you can polish that out!
BTW, I'm not trying to be a jerk or defend the phone. I just saw your pic and was truly amazed at the condition of your camera! Oh, and I have the silver one.
Yes, really hoping I can polish it out. Don't want to have to return phone, I like it a lot otherwise. Only saving grace is that I knew this might happen when I got the phone because I had seen other threads mentioning this issue.
Won't be receiving the polish for another day or 2 so it will be a few days before I follow up with another picture.
Sent from my LGE VS988 using XDA Labs
mhill1986 said:
This is totally bizarre. How can yours look like that, but mine looks pristine? I haven't babied mine or anything and even tried to scratch part of it with a key just to see what the deal was--no scratch. I honestly don't know what to make of this thread, as it is so different from my own experience with the phone. I can't deny that several people here have scratched cameras, but as I've written on another thread, people had similar complaints about their Note 7s scratching like crazy, but mine was perfectly fine. Hopefully you can polish that out!
BTW, I'm not trying to be a jerk or defend the phone. I just saw your pic and was truly amazed at the condition of your camera! Oh, and I have the silver one.
Click to expand...
Click to collapse
Hey, can you answer the thread's Q's? Also, have you tried a high powered flashlight, etc to look at your phone glass for scratches? The purpose of this thread is to compare each other's damage, but it helps to know the color of your G6 and also what methods you used to protect your phone (if any), etc...
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
When did you receive your phone? Also what case are you using? This looks like it was scraped across a surface multiple times. A lot of the scratches are going the same direction... do you know how you may have gotten the scratches?
maruichan said:
When did you receive your phone? Also what case are you using? This looks like it was scraped across a surface multiple times. A lot of the scratches are going the same direction... do you know how you may have gotten the scratches?
Click to expand...
Click to collapse
I got the phone on April 17 from the Verizon store. I am using a Poetic TPU case, so the camera lens area is not covered separately. Originally I was using an Otterbox Symmetry case and some of the scratches were already happening with that case on it.
I keep my phone in my back pocket most of the time. So the scratches probably came from sliding the phone in and out of my pocket.
But I had a Samsung S4 before this in a similar case before this and used it heavily for 3+ years. Always carried it in my back pocket and didn't have these scratches.
Sent from my LGE VS988 using XDA Labs
Mine was a preorder. It's black and also scratched.
I have the black and go with and without a case.. No scratches.
Sent from my LG-H872 using Tapatalk
bowhunt2005 said:
Mine was a preorder. It's black and also scratched.
Click to expand...
Click to collapse
Are you using a case?
Jeremiah Bonds said:
I have the black and go with and without a case.. No scratches. View attachment 4123745View attachment 4123748
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
How did you check for scratches? Have you tried with a bright flash?
maruichan said:
Are you using a case?
How did you check for scratches? Have you tried with a bright flash?
Click to expand...
Click to collapse
One of the pictures is with flash.. But when I look in direct sunlight it's perf
Sent from my LG-H872 using Tapatalk
easye55 said:
I got the phone on April 17 from the Verizon store. I am using a Poetic TPU case, so the camera lens area is not covered separately. Originally I was using an Otterbox Symmetry case and some of the scratches were already happening with that case on it.
I keep my phone in my back pocket most of the time. So the scratches probably came from sliding the phone in and out of my pocket.
But I had a Samsung S4 before this in a similar case before this and used it heavily for 3+ years. Always carried it in my back pocket and didn't have these scratches.
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
Good God, are you wearing chainmail? :laugh:
It's strange that some are receiving a high number of scratches and others aren't. I mean the amount of scratches on yours is utterly ridiculous for not even having the phone a few weeks...
I need to post mine up, but I have Ice Plat and I've only found one scratch... and it's so ridiculously tiny I have to chase it with a light. It doesn't "light up" with a flashlight, it's barely visible so even hard to see with a light/lamp.
Actually looking at my S3 which has 2 1/2-3 years of uncased usage and comparing to yours they look close in person. Mine is scoured on the bottom pretty bad because of the phone resting on the camera bum. Yours looks like a poltergeist was trying to scratch it's way through your lens. They're fairly comparable.
The light makes it look like the damage is all over, but it's mainly scuffed to hell on the bottom from the phone resting.
Do you carry yours in your right back pocket? It looks like the scratching favored one side over the other and mostly bottom... I know you say those are fingerprints below the lens, but those are definitely scratches... maybe from the case... maybe they use some special polish on the black to give it a "sheen". The black does seem to be a fingerprint magnet compared to the Ice Plat.
maruichan said:
Hey, can you answer the thread's Q's? Also, have you tried a high powered flashlight, etc to look at your phone glass for scratches? The purpose of this thread is to compare each other's damage, but it helps to know the color of your G6 and also what methods you used to protect your phone (if any), etc...
Click to expand...
Click to collapse
Sorry, I buried the phone color at the end of my post. Ice platinum, Bear motion case unless I'm on my couch at home (very minimal/thin case), and I haven't used a high-powered flashlight to check; if there are minute scratches that can't be seen in normal conditions, I'd rather just not know about them so they don't drive me crazy. I've examined the camera glass at all angles, though, and I don't see any scratches.
mhill1986 said:
Sorry, I buried the phone color at the end of my post. Ice platinum, Bear motion case unless I'm on my couch at home (very minimal/thin case), and I haven't used a high-powered flashlight to check; if there are minute scratches that can't be seen in normal conditions, I'd rather just not know about them so they don't drive me crazy. I've examined the camera glass at all angles, though, and I don't see any scratches.
Click to expand...
Click to collapse
I appreciate that.
And it's understandable why you wouldn't want to obsess over it. I have a single extremely thin small scratch on my Ice Plat over one of the lens which I only looked for out of curiosity, but you wouldn't believe the difficulty I have tracking down where it is. It doesn't show very well in any light. If it's something you need to blast with light to even see I don't personally feel it would affect the camera, and it's very different than the scratches we are seeing on the black models. I would expect small inconsequential scratches to show up on any glass at some point though... unless you go case-less then well...
I guess the point of this thread is to figure out, are these scratches just more visible with the Black version or is there actually something specific to the design of the black that makes it more prone to scratches (like extra coating)...
So if you can take a brief look at your Ice Plat with some kind of flash light or lamp, it would be helpful. Black seems to be the predominant color chosen by most here.
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
BTW I forgot to mention... the little "scuffs" you call fingerprints underneath the camera lens, a lot of other pictures I've seen on reddit, etc seem to share similar placement of the scuffs...
I wonder if ultimately it is caused by a case. Especially if the case has a ridge around the camera, it makes sense when you sit the phone down there would be additional friction around that zone. Also with those scratches going that direction, it reminds me of when I once tried to improperly clean the bottom of a CD with something too rough. It created a million tiny scratches like that are on this photo... I wonder if some batches of the black may have had too much coating on them and so when cleaned, they get scuffed to hell when cleaned with something rougher than a glass cleaning cloth... like maybe a t-shirt? Who knows.
maruichan said:
Good God, are you wearing chainmail? :laugh:
...
Do you carry yours in your right back pocket? It looks like the scratching favored one side over the other and mostly bottom...
Click to expand...
Click to collapse
That made me literally lol!
And yes u are right, I carry it in my right back pocket - good deduction.
Also, yes I think those fine marks on the phone back may actually be scratches. Think I was in denial about that .
Can't wait to try to fix this and see what it looks like afterward
Sent from my LGE VS988 using XDA Labs
maruichan said:
Are you using a case?
How did you check for scratches? Have you tried with a bright flash?
Click to expand...
Click to collapse
I am using a case but did not have it for the first 2 days. That's when the scratches occured. After having a case I don't think they got any worse.
maruichan said:
I appreciate that.
And it's understandable why you wouldn't want to obsess over it. I have a single extremely thin small scratch on my Ice Plat over one of the lens which I only looked for out of curiosity, but you wouldn't believe the difficulty I have tracking down where it is. It doesn't show very well in any light. If it's something you need to blast with light to even see I don't personally feel it would affect the camera, and it's very different than the scratches we are seeing on the black models. I would expect small inconsequential scratches to show up on any glass at some point though... unless you go case-less then well...
I guess the point of this thread is to figure out, are these scratches just more visible with the Black version or is there actually something specific to the design of the black that makes it more prone to scratches (like extra coating)...
So if you can take a brief look at your Ice Plat with some kind of flash light or lamp, it would be helpful. Black seems to be the predominant color chosen by most here.
Click to expand...
Click to collapse
Understood. I checked it out under a flashlight and saw a very fine scratch, but it is so fine, I can't imagine it would show up on the black version either.
no scratches
my platinum phone doesn't have any scratches till now but I'm using a spigen rugged armor case from day one..
Anyone else have very faint surface scratches on the back of their phone? No idea how I got them on this supposedly sturdy phone, but they are there. The phone has been on microfiber resting at all times.
My question is this, anyone think we can polish the back to get light scratches out?
Sent from my PH-1 using Tapatalk
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
sk33ls said:
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Yea I saw the video. That's what has me annoyed. Essentials talk of durability is well documented. Add that to the fact that no cases are readily available means you kinda need to just put up with whatever happens. I'm wondering if we can just use a mild polish on the back to alleviate any minor scratches. Mine are almost invisible, but I their presence at all on a phone I baby, bothers me.
I think baking soda and water would do the trick.
Sent from my PH-1 using Tapatalk
I began to see fine scratches on the back of mine within days. I carry it in my front pocket with nothing else. I'm not aware of any rough treatment at all. I feel disappointed as well.
Same problem here ,another thing to be disappointed besides the Camera.
Same here
I was getting some as well. Try the polish out and see if it works? I don't think anyones tried it yet. Also if you don't mind covering the back you can always throw a skin on it. Also makes the phone a lot less slippery
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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Interesting. Have you complained to customer support about scratches? I wonder what their take is.
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NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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I also have fine scratches on the back of mine, with scratches near the USB c port. I also have a replacement supposedly on the way, but for freezing & random reboot issues. What did they replace your phone for? How long did it take for you to get the replacement?
Mine was for bad light bleed and the coating on the titanium coming off. Now I have to exchange again because the one they sent me has no speaker grille.
They sent the replacement next day air after they called to confirm. I had already sent my defective device in. This was before they started doing advanced replacement.
I wish you hadn't said anything.. I have them too
Maybe they could be polished out, but if it scratches this easily they are destined to return.
The phone is not supposed to be scratch proof. I'll be surprised if they'll take your phone back just because of slight scratched. Put it in a sleeve to install vinyl backing for peace of mind.
Mine had scratches from day one... lol Just placed my replacement order yesterday but I don't expect to get it anytime soon. Phone is off and collecting dust til I get the box to return it. They stated they wouldn't have any new devices (hopefully ones w/o much of the hardware issues like the speaker grille) in stock until this week when they emailed me last week.
I ended up getting a replacement from essential and placing a skin on the back to protect from getting these fine scratches. I don't hate it as much as I thought I would, I miss the shiny back but I like not having scratches and finger prints all over the back. Wahoo!
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Had mine for over six weeks, and no scratches here.
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
Malacant said:
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
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Close to that area are the magnets, magnets attract metal and sand, sand is one of the few things that can scratch glass and ceramic. Sometimes even if we believe or not we have sand in our packets due to daily life. Then we have scratches without knowing where we scratched.
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I don't understand people complaining about micro scratches like it's something wrong with the phone? If you live in a place that has sand then you should have some type of protection on your device if you don't want scratches. Sand (silica) is harder than any coating and will scratch any phone. It also can become ubiquitous. One of the persons here literally has a user pic with them on the beach! Why make it Essentials fault when your failure to protect your phone is the issue?
I got my scratches at my corporate office in my cube. Nowhere near beach or anything of that sort. Was just playing with it and setting it up. Anyone who's not using any protection on the back and have been using it regularly saying they don't have any scratches, please share a close up video of your phone's back in nice HD detail close up so we can be in awe of your magical device with no scratches. Be sure to move it around under a bright light too. Lol. Be real people, you're gonna get scratches without a protection, whether it's a skin, case or whatever.