Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Does anyone have any feedback on this? Thanks!
I have the first problem on my phone.
But I didn't use adobe lightroom
and I've seen many user reported this problem in many different threads. it seen a known issue.
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
I have the second problem; sudden vibrations with no reason, no app pending or anything else; I start to think it is associated with the Smart Alarm being activated (in Advanced settings).....
Anyway, really a bug, in fact the Smart Alarm and Smart Stay are known for having made other problems previously, but seems they didn't correct all the bugs.....
eyeatoma said:
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
Click to expand...
Click to collapse
If there's a dead pixel I would return it.... There has been alot of people talking about freezing and rebooting... I've experienced too.... Most likely a software issue.... When I got the S6 last year my phone would reboot 3-5 times a day until a software update came out.... The continuous vibration I haven't heard anyone talk about... But if your still in you grace period I would get another phone for the pixels alone... Too nice and new to have to deal with that
Galaxy S7 edge
Hey, I have the same phone with the same firmware. I experienced the freezing right after I opened the camera from the lock-screen, it lasted for a few minutes and then went away. I'm waiting till Sunday to get the OTA and if I don't, I'm just going to update using Odin, considering how the firmware for the SM-G935FD and SM-G935F is the same.
Sounds good, thanks for the advice guys... I went to Samsung, and they said they would replace the phone for the dead pixel... Will take a week to arrive, but I'm just glad it's getting replaced...
I would return it immediately while it is within your return period.
eyeatoma said:
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Click to expand...
Click to collapse
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Double post
hagba said:
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Click to expand...
Click to collapse
Thanks Yerevan... I wanted to wait to see if I'd get an OTA update... Do you have the changelog for this firmware? What are the updates/improvements. THanks!
i mostly had camera freezes from lock screen and random reboots.... hopefully a software update will fix it
Hi guys,
Ever since i upgraded my note 4 to 5.1.1, I noticed that the GPS/location icon isn't working the same way. I'm not sure if it is broken, or if this is visual design change.
Before, It used to be an upside-down teardrop with a blinking dot in the middle. When "lock" was achieved, it would stop blinking and go solid.
Now, All I get is an upside down teardrop with an empty hole in it. The blinking dot, never shows up. I'm wondering if I received a bad flash from verizon...
Is this something that is now normal with note 4 and touchwiz on 5.1.1?
Thanks
Yes, the icon has changed, now for me it doesn't blink any more while a sat lock is being done, its like that static/fixed icon always, like you have a forever lock, stupid really.
Wow that's really dissapointing. I spent too much time trying to fix it.. Thinking I had a bad firmware flash. I finally came on xda to ask as a last resort. I'm surprised more people didn't think their gps/location was suddenly broken.
hello i have a problem with a messenger and snapchat and facebook when arrived new notification pop up head in note 3 near front camera, i dont know how exacly to tell, so i press on notification and not open, just show. what i can do it's slide to turn off, it helps when i reboot phone.. and about just 6 hours, and problem is countinued. help. srr for my bad english. not helped, wipe/data/factory/reset and wipe/cache. i flashed firmware lollipop, and nothing, so why doing note 3? i never had the same problem before today.
and i am not talking about the 1-2 second wake time i see mentioned elsewhere online, talking 20 or 25 seconds. Had my galaxy s7 edge for a month, and about 2 days in it started lagging to wake up and has progressively gotten worse.
When i get a text, i hear it beep, i look at the phone and have to wait 20 seconds before the screen lights up and shows the notification. If i pick my phone up and hit the button, I have literally counted to 25sec before it come to life. Very annoying when you are trying to take a photo of something, or have to look something up.
I have turned off all animations, disabled SVoice, no help.. (i just hit it and counted 'one thousand, two thousand, three thousand, four thousand, five... and it came on).
Plus if you hit power button 2x, it will wait 5 seconds, and then come on, and immediately turn off. when i hit power again, it will come on within a second.
Anyone else having this issue? its rather annoying.
- no hacks, no roms, nothing special, very few apps.
ALSO Auto brightness won't work and Direct call...smart alert and all the other s7 features
Already made a reset and called samsung services but none is fixed the problem
Update: Yesterday i don't know how it's fixed and the phone worked fine but when i played music and turned volume up and locked the phone it starts lagging
Help me out with this please
Mine too...... following
Sent from my SAMSUNG-SM-G935A using Tapatalk
hmmmmmm well there are two options. you can hope that it`s a software issue and do a hard wipe of everything by flashing new software with odin or maybe you could try a custom rom because they tend to work better than the actually software made by the carriers, and if that doesnt work then it is for sure a hardware issue in which well no bueno
any other help please
remove your micro sd card and phone will be fine
i don't have an SD card and i've never put one in it
Have you tried clearing the phone cache
Factory reset and delete cache in recovery , if it didnt fixed then last option is reflashing original rom by odin , and if still these issues persist , then its a hardware issue for sure. If you are still in warranty , send it in for a repair or replacement.
all the sensors are not working now exept fingerprint ... I cleared the cache but i didn't reflashed the phone with odin
How's this issue? Was it fixed?
I have the same issue... it states to happen after I dropped my phone in water...
Hello guys, i have p 10 lite since 3 years ago and recently I'm subscribed to the power supply, i mean i charge my phone and after 1 hour of usage the battery is empty and this happens 3-4 times a day. This is not the only problem at least I think so. I installed Facebook and messenger both on my tablet and on my phone and if somebody writes me on messenger i see the message on my tablet but for my phone appears to be unread message until someone else writes me. Idk if you can understand me. Also on my instagram i set a black background but when sometimes i open it it's white with only some parts of the screen black. Is it possible that my phone is affected by some malware or virus or its just the battery to be replaced? I made several scans with malwarebytes but no virus came out... Sorry if there is a similar topic i didn't check
ilk094 said:
Hello guys, i have p 10 lite since 3 years ago and recently I'm subscribed to the power supply, i mean i charge my phone and after 1 hour of usage the battery is empty and this happens 3-4 times a day. This is not the only problem at least I think so. I installed Facebook and messenger both on my tablet and on my phone and if somebody writes me on messenger i see the message on my tablet but for my phone appears to be unread message until someone else writes me. Idk if you can understand me. Also on my instagram i set a black background but when sometimes i open it it's white with only some parts of the screen black. Is it possible that my phone is affected by some malware or virus or its just the battery to be replaced? I made several scans with malwarebytes but no virus came out... Sorry if there is a similar topic i didn't check
Click to expand...
Click to collapse
Hi...
alll is possible
try to make a firmware reset to factory settings but first backup your privat data.
you can check in menu what is drain your battery like a app or hardware like displkay and if nothing helps you can replace the battery with a new one.
good luck
solong
speedson