My A8 phone is not turned on - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

hi, after using Gear Vr, my phone suddenly closed.
and is not currently open..
Phone cannot be charged/no bootloader/no recovery/no download mode
and key combinations don't work.
Can anyone help me?
Or any suggestions?

Similar thing happened to my A8 (SM-A800F) also when I put it for charging one morning. It suddenly got hard bricked, when I check after some time. Samsung customer care diagnosed that the motherboard has spoiled. The local repair shop got it working again. The repair guy told he had put new power IC on motherboard and suggested to avoid charging samsung A-series phones overnight, due to inherent issue.
Good luck to you!

please help
hi guys my A8 (SM-A8OOI) is hang at samsung logo itself.. frist it got hang slow while i watching video then i trry to restart then now totally dead whenever i try to open the phone it got stuck at the logo itself any idea????

Related

Nexus 6P Special Edition not turning on

Hello All,
I have a 45 day aged brand new 6P which suddenly shut down. Thinking of low battery i charged it for 15 mins then starts trying to restart, but it's not at all responding. so there after i follwed a few steps like pressing Home button and Volume(down down) and tried several times but nothing is happening.
I bought it from India and currently i m in Netherlands , my seller denied global warranty.
So i am in a big problem and no helps coming from neither seller neither manufacturer.
As a last hope i am posting in your group, if you can help me.
Thanks,
Anshuman
[email protected]
anshuman551111 said:
Hello All,
I have a 45 day aged brand new 6P which suddenly shut down. Thinking of low battery i charged it for 15 mins then starts trying to restart, but it's not at all responding. so there after i follwed a few steps like pressing Home button and Volume(down down) and tried several times but nothing is happening.
I bought it from India and currently i m in Netherlands , my seller denied global warranty.
So i am in a big problem and no helps coming from neither seller neither manufacturer.
As a last hope i am posting in your group, if you can help me.
Thanks,
Anshuman
[email protected]
Click to expand...
Click to collapse
Did you tried to charge it for at least 10 min and then plugged on charger, hold volume down and power button for 30 seconds?
Special edition? Lol
yeah they called it special edition , except color i dont know if anything is special ???
please dont make a fun of thsi , i didnt name it ...
anshuman551111 said:
yeah they called it special edition , except color i dont know if anything is special ???
please dont make a fun of thsi , i didnt name it ...
Click to expand...
Click to collapse
So what is the color? No seriously im interested, cause i never heard about "special ediition" and i think you just got scammed. Is it gold? That explains it then, just realised some folks called it special edition, my bad. Tho its same phone as any other 6p
I've heard similar situations... Try pressing the power button for ~10 minutes. Hope it'll help :/
yeah , tried several times... phone not responding anything ....
Issue is still there , i tried to charge it whole night then again tried but no results. It remained dead, not a single vibration.
Can someone guide me to get a global warranty.
Will it boot to recovery or bootloader?
Yes i tried but no result, phone is not responding at all.
From where did you bought it exactly?
Sent from my Nexus 6P using XDA Labs
I bought it from India, an online store called www.flipkart.com
Just an FYI for all those who are wondering what the 'special edition' is all about. It's just another name given to the Gold variant of Nexus 6P in India.
yes u r right , its Gold one
I heard a very strange thing that indian phone charger might face issues with European electricity frequency ?
How much correct is it ??
My phone says
INPUT;100-240V~50/60Hz,0.5A
OUTPUT:5A---3A
it it a reason my phone not charging as the charger is not able to work ?
Any Idea Guys.
I had this same issue 2 days ago. Phone died and wouldn't cut on. Charged it and everything. Did some googling and found a solution. Use the USB cable that came with the phone and plug it into the phone and boot your computer or laptop to the BIOS and let it charge. In about 5-10 mins you should see the battery icon pop up. Once you do turn the phone on and let it charge through the PC, or a car charger. I used a car charger cause it was faster. Idk if this is an issue with the charger or the phone but this worked for me. Hopefully this helps.
:good:
Sounds more like the Special Edition is the one that doesnt work , stick with the normal version

Weird screen problems

So I gave my Galaxy S4 to my friend because i couldn`t hear the caller neither the caller could hear me and he said that he could help me.
He hasn`t done sh* and gave my phone back after 2 months and now the screen is doing some werid things,just after the "galaxy s4" logo the screen shows some lines or colored dots ,remainns black,the luminosity increses fast and then it reboots,almost everytime it shows something different.
It`s interesting because the screen works perfectly during the logo,in recovery menu,downloading mode and when i`m charging it.
What should i do?
P.s:sorry for my english
Dead GPU. Recovery doesn't utilize the GPU when performing its functions, which is why it works when on a regular boot you get a green screen. Fixing the problem is going to require a new motherboard. In your situation, I would be suspicious of the "friend" swapping motherboards or the entire device.
So i took it apart,i haven`t seen much inside,i took the motherboard out and put it back together and now the phone boot up and it seems to be working but for how long,it is second time when I kinda fix my phone myself because the service couldn`t do it.
Anyways, thank you for the reply.
kidzore said:
So i took it apart,i haven`t seen much inside,i took the motherboard out and put it back together and now the phone boot up and it seems to be working but for how long,it is second time when I kinda fix my phone myself because the service couldn`t do it.
Anyways, thank you for the reply.
Click to expand...
Click to collapse
same problem here, do you think that heat will fix the problem?
I don`t really know what to say, the problem came back after i charged it
I really think the phone is dead,I must change the motherboard,it might be the only solution.

S7 Edge completely dead

Hello everyone,
I've got a huge problem with my s7 edge. It started betweend first and second week of usage of my s7 edge, phone got totally freezed and only volume down + power could do something with my phone. After few weeks later, freezes were very annoying, very often (2-10 times per day) and it took longer to reboot my phone. I decided to download oficcial unbranded software from sammobile, I've flashed my phone with 5 files using odin and do full wipe. When my phone booted it was ok for maybe 2 hours and again, freeze! Ok, so press volume down + power... It boots! But after few hours later, (phone was 80%+ battery) I tried to check recent notifications, took my phone, pressed power button... and nothing happens. Trying to hold volume down + power for longer than 10s and also nothing happens. Phone is not charging and when connected to computer, I can hear a sound that something is connected, but windows says that my device is not working properly. When holding volume down + power, I can hear again sound of disconnecting and connecting device again. It's now almost 24hrs from this freeze. Phone is completely dead. After I got up from bed, pressed volume down + power again and I saw GALAXY S7 edge on my screen, but again, freeze and nothing happens for maybe 10 minutes, so again, volume down + power and phone is dead again. Nothing happens...
If you experienced simillar problem or have any solutions, please help!
Cheers!
Serpine said:
Hello everyone,
I've got a huge problem with my s7 edge. It started betweend first and second week of usage of my s7 edge, phone got totally freezed and only volume down + power could do something with my phone. After few weeks later, freezes were very annoying, very often (2-10 times per day) and it took longer to reboot my phone. I decided to download oficcial unbranded software from sammobile, I've flashed my phone with 5 files using odin and do full wipe. When my phone booted it was ok for maybe 2 hours and again, freeze! Ok, so press volume down + power... It boots! But after few hours later, (phone was 80%+ battery) I tried to check recent notifications, took my phone, pressed power button... and nothing happens. Trying to hold volume down + power for longer than 10s and also nothing happens. Phone is not charging and when connected to computer, I can hear a sound that something is connected, but windows says that my device is not working properly. When holding volume down + power, I can hear again sound of disconnecting and connecting device again. It's now almost 24hrs from this freeze. Phone is completely dead. After I got up from bed, pressed volume down + power again and I saw GALAXY S7 edge on my screen, but again, freeze and nothing happens for maybe 10 minutes, so again, volume down + power and phone is dead again. Nothing happens...
If you experienced simillar problem or have any solutions, please help!
Cheers!
Click to expand...
Click to collapse
Since flashing a new software didn't help then it is definitely a hardware problem. If it is a defective unit then it should be repaired or replaced for free by the repair shop, assuming you haven't rooted your phone.
I haven't rooted my device, only flashed with latest official not branded samsung rom. I left it to my carrier on warrianty, waiting for response. Up to 2 weeks...
Serpine said:
I haven't rooted my device, only flashed with latest official not branded samsung rom. I left it to my carrier on warrianty, waiting for response. Up to 2 weeks...
Click to expand...
Click to collapse
Had that problem with my Note 4 bro. It was a broken EMMC memory chip and Samsung should repair it by swaping the motherbord under warranty. If you Rooted it or tripped knox, like i did, than you have a problem coz they will ask you to pay for the repairs. If that happenes remind them this.. I wish i knew this before i sold my note 4 for scrap.
http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31999L0044:fr:HTML
Good luck.
Time for small update,
thanks for links TheOne741. Cellular operator had sent my phone to authorised service, but they offered somethink like 70USD (different currencies) for repair, when new mainboard for S7 Edge is around 400$! I declined their proposal and now my phone is in other service, I want them to replace it by new one, still waiting! Hope for quick response from this second service point.
I had a Galaxy i5700 a lot time ago and I managed to install android into de SD and the simptoms u are describing are the same that happened to me when the SD had bad sectors before completely dying...
I tried removing sd card and sim card too, nothing changes.
TheOne741 said:
Had that problem with my Note 4 bro. It was a broken EMMC memory chip and Samsung should repair it by swaping the motherbord under warranty. If you Rooted it or tripped knox, like i did, than you have a problem coz they will ask you to pay for the repairs. If that happenes remind them this.. I wish i knew this before i sold my note 4 for scrap.
http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31999L0044:fr:HTML
Good luck.
Click to expand...
Click to collapse
Samsung ditched eMMC and went to UFS. while it may be a memory issue, its not eMMC.
Don't pay anything for Your phone. I've had one really sh***y service that told me the sim card slot is broken (on a device that I didn't even know that it has a sim card slot/tablet) and now I have to pay 100% same amount of money as the value of my whole tablet. That device wasn't even rooted. Nothing. I even had a sh***y insurance that didn't help me either. So I was left there with a choice of paying (device was around 100 usd) 100 usd(for a sim card slot repair that I don't even have idea if it exists, I've had phones with broken sim card slots and they were working fine) or just buy a new one. So I decided to call a "shopping lawyer"(I just payed for the call) I've no idea how to properly say that in english, sorry guys. And then the lawyer told me that I need to say that if they will not fix it on warranty then I'll go to court. Week later I got a letter that my device will be repaired as soon as they can do it, and that they are really sorry. After 14 days I got my tablet back, fully working.. well. They scratched the screen a lot so I just sold it later. Kinda sad with the scratches cause it was a really great GPS. 7 inches.. big screen.
So in conclusion.
Don't pay anything. Just use the warranty. Even if the device was rooted You have a full right to a warranty repair. And since You didn't root Your device then You're fine. It's a hardware defect and they have to pay for it and fix it.
Yup, I did not send my phone on warranty but on suretyship because my phone was only around month old! And it is obviously hardware problem, but first service tried to scam me. I have been reading tons of articles about scratching screens, breaking plastic frames, resending "repaired" laptops without few parts or even charger from very first service that my phone was sent to. And for that I took my phone away from them in a blink of an eye. Now I'm just waiting for expertise or replacement from other service.
I'm having a similar issue... hope somebody has an answer
Quick update after 40 days without phone. Motherboard is replaced. Not a whole device....
Now I want a IP68 standard confirmation. Authorised service doesn't want to give me any kind of document that confirms dust and waterproof (it should mean that my phone is assembled correctly!)
I won't sign any document that I received my phone without this.
What should I do? Where I can get any document about IP68 confirmation? Should I send my phone to another service just to confirm IP68 standard?
Once ur phone has been opened the ip68 cannot be restored unless Samsung is doing the seal.
Trimis de pe al meu SM-N9005 folosind Tapatalk
I received my phone with confirmation of all norms and standards that producent delivers. It doesn't have any signs of disassembling. Like new one. 37 days of usage and 40 days of servicing. Nice ratio
Thanks for help and information!

Has LeEco/LeTV, along with the market and services, exit India?

Hey guys,
I bought my LeEco Le1s Eco (X509) in May last year (2016) and it was working fine for me except the battery woes. I had already rooted and installed a custom ROM (LOS13) on my phone and it worked like a charm. But yesterday my phone suddenly stopped charging itself up. The USB Type C jack of my charger heats up but the charge itself doesn't go up above 6% mark.
So today I decided to visit the authorized service center. I live in a humble city of Ranchi, JH. According to a pdf document Ranchi has 3 service centers in all. But when I went to the centers they told me that they have stopped accepting phones for repair now and didn't even guide me on what to do next.
Then I went to a local repair shop and he told me that its a hardware problem but then he made me aware about how its risky for him to just open the device as it opens up by the screen and it may crack. So I decided not to repair it from him.
Finally, I am stuck with a bricked cyber junk and can't do anything about it as the Toll free number of LeEco is also not responding. The forum website is down and their twitter handle @leecoindia is also not active.
Can anyone give me some insights?
Thanking this community,
Abhishek
Unfortunately Yes
same reply from me Unfortunately left the whole users in insane risk and most of them are i think rooted (due to Bad RAM management) and would not be probably wanting a bricked phone....we all have to be careful otherwise RIP leeco ..... i was also stuck and really no solution each and every site is down and no stores left

help me troubleshoot my galaxy a3 A300FU.

hello everyone, I recently received a galaxy A3 A300FU that had problems of bootloop, my cousin send it to me so I can help him with the problem, since he was not going to do a factory reset (because he has a lot of pictures of his now deceased wife may her soul rest in peace) I was going to try a dirty firmware install or a 3rd party program like "fonedog or thenorshare" but when the phone got to me the phone had no sign of life, nothing, no booting no splash screen nothing the phone is completely dead, I called him to know if the phone had a damage screen before, he swears not, so the phone has to be damaged in shipping or it may be another problem that I'm not aware of, I tested the motherboard and the battery with a multimeter I found the voltage is good and all the connections were good, everything seemed to be alright.
So my question is: -is there any way to know if the screen is still working with it not turning on ?
-if not, how can I recover the data knowing that the screen is black and the phone shows no sign of life besides
the tests I did with the multimeter that were all good ?
note: for now I have no way of buying spare parts to test with.
Thank you for reading, I hope you doing great stay safe
sorry for the spelling English isn't my first language

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