Audio cut out on videos problem finally solved - Samsung Galaxy S8 Questions and Answers

I finally was able to reproduce the issue on video, samsung will not replace. Buyer beware.
https://www.youtube.com/watch?v=iraFE5m9Id0

Where's the "finally solved" part

Related

Speaker not working

hi guys..
I was watching a video clip and suddenly I see I can't hear any audio from it. I was surprised.. I tried to soft reset it couple of times... but with no luck... I couldn't here any tap sound or even when the phone rings.. nothing sounds.. and finally I did hard reset... but in despair.. still the same problem. but when I try to shake my jam. I could feel something moving.. i don't know if any bit/piece is disconnected.. when i try to tap it hard at the speaker.. i could hear to the music and after few seconds.. its stops.. again..
Has anyone come across such a problem.. I think probably my speaker needs to replaced.. any suggestions or solutions to this..
I would await for ur replies.
kindly advise..
thanks
Iffu
i have the same problem to. Please Help!
This is a "common" problem with the Magician. Mine had it as well. I sent it for repair since it's still under warranty. Some ppl had the guts to open it and fix the loose contact themselves. So if you're not a techie just take it to your service centre for repair :-(
No sound?
Hi. i had a similar problem some days ago. no sound at all from my magician. i've discovered that the problem was that my magician thought i had headphones conected. a simple insert of a headphone jack and removal brought my sound back to live. No problems since than.
Just a gentle few bangs did the trick
After reading several suggestions and info about the speaker problem, I tested my 02 mini with a song. It played ok through the speaker. So the speaker works, but appears to not "Switch" on when being used as a phone. Anyway long story short - I hit the corner of it into the palm of my hand a few times and da da it works again. I also blew through the speaker hole. Someone mentioned that somewhere as well. Hitting into my hand seemed to provide enough impact without creating any damage.
Had same problem too, and sent it away for repair. Three weeks later and the repair company are sending me a replacement this week as apparently they were unable to fix it!
Fault appeared without any warning and I had been using the phone pretty heavily all day. All I hope is that the replacement will have a newer ROM installed to save my ineptness from screwing up an upgrade.
This Jam is a peice of shi#e. I bought one in February, had various problems with both speakers - regular earpiece was unclear and speaker phone was just too damn low in volume.
Some people claimed this was an exception, or that it was the ROM or whatever. Right......
Finally sent the Jam back for warranty repair in May- there were many other defects with the phone that accumulated. I had bought insurance as well so I told them to just replace it. The seller admitted that this (audio/speaker is a common problem in this phone)
I just got the insurance replacement today - yep ages later. This one has firmware 1.11 WWE.
Guess what: the speakerphone on this one (brand new replacement) doesn't work - at all. Not at all. This is brand new, out of thebox. Incredible....
What is worse is that I am going on a month-long trip in a couple of days, so there is no way I can get another one - and by the looks of it, even if I got a replacement, the chances are that it too is a piece of ****#e without a functional speakerphone. This I-mate Jam (or whatever the 50 name sit goes by) is just a low quality piece of garbage.
HTC/I-Mate is garbage company. There is no chance in hell I will be buying any future Jam or I-mate phone.

Note 4 Exynos Camera Problem

Hi all, i have a note 4 ( SM-910C) stock firmware and i have a problem whit the camera, when i record something i can hear on the playback popping sounds.....it's strange only happens on the first film i make after a long standby just a few times in the first 15 sec.....after that i can film and the problem disappears..... i have tried also Snap camera.....and also heard a pop... on the middle of the movie....... you can search "Galaxy Note 2, Stock Camera popping sound" to see the exact problem on youtube.
Need help please....
My video record work well
Try clear your camera data and record again
I've heard that pop too,and it is on the beginning of the audio. Strange.
Sent from my SM-N910U
Well i also have the pop at the beginning but also makes at the middle....and on some videos is popping constantly.....it's a hardware problem....so i have take'd mine back and get my money back.....it's not normal to make that noise....doesn't matter if it's on the beginning or in the middle.....
Dude, contact samsung and replace that ****...it's not normal.....or return it and get your money back.
Same problem
I am from India and also faced the same problem. Its manufacturing month is November and manufacturing country is Vietnam. I replaced the unit and now there is no problem. My processor is Snapdragon and not Exynos. So i think the problem is related to some other hardware problem.

Speakergate Question

Has anyone ever fixed a speakergate v20 without sending it back to LG?
Exactly wtf is 'speakergate'
The problem with the V20 where the speaker was crackling and distorted and eventually blew out. I see a bunch of folks when the phone first came out that exchanged them under warranty. I know there was a firmware update for it, but not sure if there is a way to resolve the issue without sending the phone to LG.
I'm here right now for the same issue. I've tried rooting and flashing roms and no fix. SO I assumed it was a bad speaker and swapped them out. That also didn't fix the problem. I believe the device is defected and trying to figure out what to do in terms of replacing it.
I was looking into it because I purchased a V20 on eBay that was listed as flawless condition but suffered from the speaker problem. My research lead me to return it to the buyer as the only examples I could find of people fixing it was when they returned it to their carrier or LG for repair. There is a possibility that a logic board swap could fix it, but that's a $100+ part. If you go down this route because you have no other options, I would get a commitment from the seller that they will accept a return if the speaker issue returns and plan to have a working speaker to swap in as well.
Some additional information: Both of the phones I had were marked as hardware version 1.0. I believe that one of the firmware updates would stop the issue from happening, but it could not fix the phone once the problem started appearing. If you do get things working, please make sure that you're on the newest firmware version as soon as possible (for Verizon it's 17a currently, November 2017).

Sudden Audio Death

Hello!
Yesterday while travelling, I listened to music for 3-4 hours using bluetooth earphones. After i reached home, I suddenly heard a crackling sound from the top speaker, so I thought of rebooting the phone to see if it would fix the issue. On rebooting, the audio of my phone has completely died. I can hear no audio through wired headphones, bluetooth earphones, or through the stereo speakers of the phone.
Also, when I try to make calls, the Phone app hangs for 4-5 seconds and then dials the number, only to have no audio though the earpiece, with the mic also not working. I tried rebooting multiple times, even did a hard reset, still with no luck.
Has anyone else experienced a similar issue? I have some experience opening up the phone, so I'll be willing to fix it myself if anyone knows the solution.
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
---------- Post added at 09:37 AM ---------- Previous post was at 09:05 AM ----------
SoonerLater said:
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
Click to expand...
Click to collapse
Here's another thread with similar issue (and no resolution) https://forum.xda-developers.com/nexus-6p/help/audio-output-6p-t3570609
And another... with a supposed mention of a solution https://forum.xda-developers.com/nexus-6p/help/audio-weirdness-t3650819 The author mentions installing Cinema FV-5 (https://play.google.com/store/apps/details?id=com.flavionet.android.cinema.lite) and then using the controls in that app to fix the problem. I installed it, but Cinema FV-5 just crashes on my phone.
And another thread... also with a supposed solution https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592
Another thread (but no solution) https://forum.xda-developers.com/nexus-6p/help/audio-sound-youtube-doesnt-play-t3447309
Another https://forum.xda-developers.com/nexus-6p/help/sound-mic-dead-phone-crashed-t3338186
I found these by searching this forum only for threads with "audio" in the title. There are others that I didn't link above, but they're older.
SoonerLater said:
Yes, I have exactly the same symptoms, although how I got there is different. See in this thread: https://forum.xda-developers.com/nexus-6p/help/nexus-6p-replacing-battery-audio-t3754176.
I'm still no closer to a solution and still don't know whether it's a hardware or software problem. Since my audio problem began coincidentally to when my phone was opened for repair (battery replacement), that tends to make me think hardware damage or failure. Since you have exactly the same issue without any apparent hardware trauma, that tends to make me think software.
---------- Post added at 09:37 AM ---------- Previous post was at 09:05 AM ----------
Here's another thread with similar issue (and no resolution) https://forum.xda-developers.com/nexus-6p/help/audio-output-6p-t3570609
And another... with a supposed mention of a solution https://forum.xda-developers.com/nexus-6p/help/audio-weirdness-t3650819 The author mentions installing Cinema FV-5 (https://play.google.com/store/apps/details?id=com.flavionet.android.cinema.lite) and then using the controls in that app to fix the problem. I installed it, but Cinema FV-5 just crashes on my phone.
And another thread... also with a supposed solution https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592
Another thread (but no solution) https://forum.xda-developers.com/nexus-6p/help/audio-sound-youtube-doesnt-play-t3447309
Another https://forum.xda-developers.com/nexus-6p/help/sound-mic-dead-phone-crashed-t3338186
I found these by searching this forum only for threads with "audio" in the title. There are others that I didn't link above, but they're older.
Click to expand...
Click to collapse
Thanks for your reply. I tried to fix the pins on the daughterboard after reading your conversation with another member. The pins seemed fine when I took out the daughterboard, still I straightened 'em a bit. The problem still persists though, no audio whatsoever.
Is there anything else you might suggest?
imrock0 said:
Thanks for your reply. I tried to fix the pins on the daughterboard after reading your conversation with another member. The pins seemed fine when I took out the daughterboard, still I straightened 'em a bit. The problem still persists though, no audio whatsoever.
Is there anything else you might suggest?
Click to expand...
Click to collapse
I wish that I could offer you a solution. When my new (to me) Nexus 6P arrives tomorrow, I'll be free to tear into my existing "audio-free" 6P. I'll examine the daughterboard and probably replace it. The daughterboards are <$15 everywhere I've looked. It's just a guess, but I bet that I could have a bad daughterboard, but not be able to determine that's bad by (my) visual inspection. It could look good (to me), but be bad. Since my audio was lost when my phone was opened to replace a battery, it seems plausible that the daughterboard was damaged in the process. Since the primary mic (maybe all the mics, I don't know) is on the daughterboard, it would certainly explain why the system isn't getting any audio input. Anyway, I feel like the small cost of the board is worth it just to see if that actually fixes the problem.
If that resolves my issue -- or I find anything that does -- I'll certainly let you know. I've bought a new (to me) phone, but I'm not ready to give up the ghost on this one just yet.
SoonerLater said:
I wish that I could offer you a solution. When my new (to me) Nexus 6P arrives tomorrow, I'll be free to tear into my existing "audio-free" 6P. I'll examine the daughterboard and probably replace it. The daughterboards are <$15 everywhere I've looked. It's just a guess, but I bet that I could have a bad daughterboard, but not be able to determine that's bad by (my) visual inspection. It could look good (to me), but be bad. Since my audio was lost when my phone was opened to replace a battery, it seems plausible that the daughterboard was damaged in the process. Since the primary mic (maybe all the mics, I don't know) is on the daughterboard, it would certainly explain why the system isn't getting any audio input. Anyway, I feel like the small cost of the board is worth it just to see if that actually fixes the problem.
If that resolves my issue -- or I find anything that does -- I'll certainly let you know. I've bought a new (to me) phone, but I'm not ready to give up the ghost on this one just yet.
Click to expand...
Click to collapse
Good luck fixing your 6P. I hope you get your audio back, and if you do, please report here so we would know a possible solution. If the daughterboard is damaged, shouldn't charging also be disabled since the type-c port is on the daughterboard? Maybe the board is partially damaged. Let's see what results you get after replacing it. I totally gave up on this phone and went back to my Nexus 5. 6P was a good phone, but had too many issues. Now it's just a paper-weight though.
Once again all the best for your DIY fixing.
As written here:
Hi guys, I think I solved the problem.
After a factory reset, my phone didn't play any sound from the speakers (neither the top nor the bottom), couldn't record anything from the mic, couldn't record any type of video with the stock Google camera ("Can't connect to the camera" or 0:00 seconds long videos) and YouTube acted weird sometimes.
I spent to days looking for a solution, and I understood that the problem was in the headphone jack. It remains triggered as if there were headphones inserted, someone resolved inserting and removing a real device in the headphone jack 3 or 4 times, but it was not my case.
I took the phone apart, physically disconnected the headphone jack and then rebooted the device. All the problems are gone! The sounds came back perfectly from both speakers, the camera can now record video and the mic is working. After this test I turned off the phone, reconnected the headphone jack, rebooted and still no problems. The headphone jack works fine too, and YouTube has no problems reproducing videos.
I even tried two factory reset and everything is still working fine! I hope to be helpful to someone, this procedure has solved my problem!​

Help ! Water damage . audio wont work

Hey guys I'm new here. A few weeks ago i happened to not notice that some liquid spilt on my phone while driving and i left it there like that for a while . then When i got a call and answered couldn't hear the other person. Then i noticed water on the fingerprint scanner as i had a spigen case and it had managed to get into my phone. I turned off my phone immediately and disconnected everything. Next morning i happened to removed the board and dry it out as i have done this many times before when i changed the thermal paste. The water damage indicator was red. After ensuring everything had dried out i put it back together and my phone powered back on and it charges well. But when i go to play an audio file. I get an error Sorry, the player does not support this type of audio file. The audio recorder hangs and i camera app also works but when i switch to video it hangs. Phone has been reset to factory. Same issue. Sorry for the long story. Need some Help on what part to replace. Is it the mic and speaker that's busted or some component like the DAC. If so where is the Dac located and how can i go about fixing this. Any part websites you recommend I'm from India.
Any help is nice guys. Please
My first V20 was one I bought on ebay that had sound not working. Also the camera was not working. I though it would be an easy fix, well, hoped actually, but it was not. I didn't pay much for it so I though it was worth the risk. The problem you have sounds exactly the same. Software reset won't fix it.
I did get it to work though temporarily. I put the motherboard in the oven for 10 minutes. It worked for a few days only.
The problem is that the DAC chip is now faulty due to water damage I'd say. You need a new motherboard. I would suggest buying a new v20 and keep the old one for charging your spare battery on quick charge! Or you can buy a new motherboard only on alliexpress for about 50/60 euros.
Thank you. I did consider an industrial oven. Could you please help me with temps you used? Was it the same error you got while trying to play a track?

Categories

Resources