I tried searching for awhile and couldn't find anything too related to the exact question. Seems like with every update coming out storage shows the system taking up 1gb more than previous. Its as if it doesn't delete previous android versions. Its gone from 2.5gb few updates ago to now 5.6gb but the android updates are no more than 1gb. Its about when I started to notice this, 3 big updates ago all being around 1gb each.
My phone is completely stock, would a full stock flash delete everything and start the phone over? Also reading the general topic a few different methods mostly for unlocked bootloader., which one is the best for a locked bootloader? I was wanting to do this anyway because I have other unrelated issues with the phone such as gboard constantly crashing and photos not storing properly/overlapping eachother in memory that seems to happen with every update no matter what.
MadBullBunny said:
I tried searching for awhile and couldn't find anything too related to the exact question. Seems like with every update coming out storage shows the system taking up 1gb more than previous. Its as if it doesn't delete previous android versions. Its gone from 2.5gb few updates ago to now 5.6gb but the android updates are no more than 1gb. Its about when I started to notice this, 3 big updates ago all being around 1gb each.
My phone is completely stock, would a full stock flash delete everything and start the phone over? Also reading the general topic a few different methods mostly for unlocked bootloader., which one is the best for a locked bootloader? I was wanting to do this anyway because I have other unrelated issues with the phone such as gboard constantly crashing and photos not storing properly/overlapping eachother in memory that seems to happen with every update no matter what.
Click to expand...
Click to collapse
Before doing anything rash, you should probably start by clearing cached data @ Settings.>>Storage>>Cached Data. Also booting the phone to stock recovery and wiping the cache partition may help with any apps that are wigging out. Lastly, you really cannot "flash" anything with a locked bootloader. You can, and may later decide to wipe/factory reset from stock recovery. That would wipe your data and return your phone to the blank Android version you had installed last (7.1.2?) and yes, it would wipe/reclaim space, but you can do that manually without a factory reset. Before you go down that road make sure you enable the Google backup of your account so all your app/app data is saved. If you have photos, let Photos sync fully before the reset so your photos will be backed up to the Cloud. Also note that if you decide to unlock the bootloader (good choice) it will automatically perform a full wipe/factory reset. There is a sticky in General on how to do this.
v12xke said:
Before doing anything rash, you should probably start by clearing cached data @ Settings.>>Storage>>Cached Data. Also booting the phone to stock recovery and wiping the cache partition may help with any apps that are wigging out. Lastly, you really cannot "flash" anything with a locked bootloader. You can, and may later decide to wipe/factory reset from stock recovery. That would wipe your data and return your phone to the blank Android version you had installed last (7.1.2?) and yes, it would wipe/reclaim space, but you can do that manually without a factory reset. Before you go down that road make sure you enable the Google backup of your account so all your app/app data is saved. If you have photos, let Photos sync fully before the reset so your photos will be backed up to the Cloud. Also note that if you decide to unlock the bootloader (good choice) it will automatically perform a full wipe/factory reset. There is a sticky in General on how to do this.
Click to expand...
Click to collapse
Thanks for the input, but thats something I've been trying after every update already.
I found another site with clearer setup and instructions to do a stock flash with a factory rom and not OTA. Only reason why I had an issue with not wanting to unlock the bootloader was because im on windows 10 creators and it uses powershell now. So I had to figure out how to use fastboot/adb with powershell since cmdprompt wasn't the same. Doing a flash of a factory rom indeed fixed my gboard/photo storing overlapping issue that every ota update and factory reset through bootloader wouldn't solve.
Although my original question still remains, the system data in my storage is still 4.5gb with 7.1.2, better than the 5.5gb it was but I'm pretty sure its not supposed to be that big, any ideas why every update keeps taking up more space on the phone? The rom was even 1gb being flashed on the phone and I swear I remember the amount of space it took up when I first got the phone was around 2gb.
MadBullBunny said:
Thanks for the input, but thats something I've been trying after every update already.
I found another site with clearer setup and instructions to do a stock flash with a factory rom and not OTA. Only reason why I had an issue with not wanting to unlock the bootloader was because im on windows 10 creators and it uses powershell now. So I had to figure out how to use fastboot/adb with powershell since cmdprompt wasn't the same. Doing a flash of a factory rom indeed fixed my gboard/photo storing overlapping issue that every ota update and factory reset through bootloader wouldn't solve.
Although my original question still remains, the system data in my storage is still 4.5gb with 7.1.2, better than the 5.5gb it was but I'm pretty sure its not supposed to be that big, any ideas why every update keeps taking up more space on the phone? The rom was even 1gb being flashed on the phone and I swear I remember the amount of space it took up when I first got the phone was around 2gb.
Click to expand...
Click to collapse
I always flash a full images- not OTA... but I've always been unlocked on all my Nexus devices going back to the Galaxy. You cannot flash a full image without unlocking the bootloader but yet you say your bootloader is locked? For comparison, my untouched System is using 4.57 GB. I am running stock 7.1.2 ROM, rooted and EX Kernel.
PS...there is a toggle switch in Windows 10 settings to select command shell or powershell. It's as easy as a toggle to restore the command shell (or switch back).
Related
I would like someone to explain in detail the difference between "factory data reset" and "factory format"
You can do a factory data reset via the phone itself, or by using this code
*#*#7780#*#*
I've done this before, but it seems like a soft reset, I want something more hard. Something to totally swipe the phone clean, and reinstall everything fresh.
So I found this "factory format" code *2767*3855#
This totally wipes the phone, and reinstalls the firmware.
My question is, will using this second option reinstall stuff like avatar, and stock programs, or does it totally wipe everything off.
can someone explain the benefits and downfalls of the two.
yea you can go to settings/privacy/Factory data reset dirrecty from the phone if you want to hard reset/Wipe your Vibrant.
DaveNavy said:
yea you can go to settings/privacy/Factory data reset dirrecty from the phone if you want to hard reset/Wipe your Vibrant.
Click to expand...
Click to collapse
that didn't answer the question, I already said the first code is the same as doing the instructions you gave.
I was inquiring on a factory format, which is different.
Have you tried it(through the # command)? Or is that just what it says it does? Unless it downloads the firmware, theres no place that its stored on the phone, so I doubt it reflashes the firmware over again. I initially though maybe it would reformat and setup the /system partition, but it would need an img stored somewhere to flash it, and I doubt it does.
What it probably is, is just Androids naming vs Samsungs naming, and wouldn't reinstall any bloatware that was removed.
SamsungGalaxySVibrant said:
I would like someone to explain in detail the difference between "factory data reset" and "factory format"
You can do a factory data reset via the phone itself, or by using this code
*#*#7780#*#*
I've done this before, but it seems like a soft reset, I want something more hard. Something to totally swipe the phone clean, and reinstall everything fresh.
So I found this "factory format" code *2767*3855#
This totally wipes the phone, and reinstalls the firmware.
My question is, will using this second option reinstall stuff like avatar, and stock programs, or does it totally wipe everything off.
can someone explain the benefits and downfalls of the two.
Click to expand...
Click to collapse
I did that last week, but booting the phone to recovery mode:
1. Turn off your phone.
2. Hold down the volume up and down buttons while turning the Vibrant on, which will bring you to the recovery mode.
3. Choose "delete all user data"
Once the phone boot up, you should have factory stock phone.
drhonk said:
I did that last week, but booting the phone to recovery mode:
1. Turn off your phone.
2. Hold down the volume up and down buttons while turning the Vibrant on, which will bring you to the recovery mode.
3. Choose "delete all user data"
Once the phone boot up, you should have factory stock phone.
Click to expand...
Click to collapse
Thank you. I don't think people understand my question though.
What you are describing is the same as doing a data reset via through the phones settings, or using the first code I provided.
However, a "Factory format" is different. I'm trying to figure out what a factory format using the second code does.
again i'm asking about data factory reset vs factory format.
I believe what your after would involve one of 2 methods and no neither is a factory format or reset.
To completely reset the phone to stock all parts including radio and os files you need to use odin a pit file and a rom image.
If your ONLY needing to restore apps to factory/stock you can use the posted nandroid backups to restore.
Both methods are well documented but if you need help drop me a line or a pm.
SamsungGalaxySVibrant said:
Thank you. I don't think people understand my question though.
What you are describing is the same as doing a data reset via through the phones settings, or using the first code I provided.
However, a "Factory format" is different. I'm trying to figure out what a factory format using the second code does.
again i'm asking about data factory reset vs factory format.
Click to expand...
Click to collapse
How can you tell people that they are wrong, without knowing yourself. Chances are that the factory format does exactly the same thing as they described. Why don't you try it and if it does something different let us know.
I think there is a difference between the two, can factory format reinstall firmware?
Well i tried the factory format, and it did start out differently than the facory data reset did, and it seemed to be faster, but in the end my phone looks exactly as it did with a factory data reset, so i dont know what its doing differently
fred8785 said:
Well i tried the factory format, and it did start out differently than the facory data reset did, and it seemed to be faster, but in the end my phone looks exactly as it did with a factory data reset, so i dont know what its doing differently
Click to expand...
Click to collapse
oh really? you did the factory format? interesting, your phone is fine?
Yeah my phone is fine, everything works... i mean as well as you can expect, still having same issues as before but it wipes everything including the sd card so you might want to backup any nandroid or titanium backups to your computer because it will erase everything from the phone and the sd card, and put it back to how you got the phone.
fred8785 said:
Yeah my phone is fine, everything works... i mean as well as you can expect, still having same issues as before but it wipes everything including the sd card so you might want to backup any nandroid or titanium backups to your computer because it will erase everything from the phone and the sd card, and put it back to how you got the phone.
Click to expand...
Click to collapse
So it appears this Factory Format is a TRUE hard reset, compared to the soft data reset. I have a question, does it erase avatar? Does it put avatar back on? What about all the other "stock" programs... does it put them back on?
thank you
Wanna try factory format, I'm scared.
Avatar is stored on the 2GB SD card. Simply remove the card before doing a factory format and you're safe.
Anyone tried the factory format?
Sent from my SGH-T959 using XDA App
Just did a factory format and it deletes everything on the internal phone memory except the stock bloatware programs. It didn't touch my SD card as Avatar is still there. Seems to be a true hard reset.
I did the format and my 3G was gone. Everything else worked and it seemed the same as the factory reset. No problems with Avatar,etc. Any files I had previously altered did not revert back to factory. I could not figure out the 3G issue, though. All of my settings seemed correct but I had no data connection (no 3G, Edge, ...) Wifi worked luckily and I was able to do a nandroid restore.
Sent from my SGH-T959 using XDA App
Thanks for this thread, good information to have.
I'm new to android, coming from BB. I've had my phone for a month now and have rooted, gps fixed, flashed vibrant 4, tried the lag fix, flashed gps fix, flashed back to stock, un-rooted, rooted again, flashed stock.... un-rooted....
In the end I wondered if I was getting in over my head here (I was) and maybe I needed to just enjoy my phone for what it is and stop worrying about all of this experimental stuff. I'm no developer.
So I just flashed back to stock using the nandroid backup linked on this forum, un-rooted and did a soft reset.
I noticed it doesn;t truly wipe the phone though, so now, any time I get any type of glitch I constantly worry that maybe there's some sort of residual settings hanging around... my GPS flakes out and hangs, or shows my location as "accurate within 2 meters" yet map location shows me over 3 blocks away? I start worrying, is this residual effects from flashing the gps fix?
I really don't know, and I was wondering if there was a way to truly hard reset, wipe everything and go back to exactly the way the phone was when I took it out of the box so I can stop worrying that I've jacked my phone up.
It looks like this is the way and I may give it a go once I hear more success stories (worried about the poster above missing data connections).
I'm content to wait for an OTA update, or something really solid like CM6, till then stock with launcher pro is more than enough customization for me.
OK, thanks again to the OP and all subsequent posters, sorry for the long response, taking a break from some work here.
peace,
smutek
andryga said:
I did the format and my 3G was gone. Everything else worked and it seemed the same as the factory reset. No problems with Avatar,etc. Any files I had previously altered did not revert back to factory. I could not figure out the 3G issue, though. All of my settings seemed correct but I had no data connection (no 3G, Edge, ...) Wifi worked luckily and I was able to do a nandroid restore.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I can confirm my 3G came back and the phone looks EXACTLY like it did when I took it out of the box. Surprisingly, it's still rooted, at least it still has the app. Will update as I progress.
EDIT: No problems at all. Got Voodoo running just fine after my fiasco with OCLF. Market stored all the apps I downloaded so it's just a matter of time now. XD
Not sure how this happened, but I had ~27GB free until the OTA update to 4.2.2. Clockworkmod correctly detected that SU and it were trying to be replaced, so I still have root. But now I have only 6GB free! Sounds like it might be an issue with what image was applied, but I had no choice in the matter.
Any way to get my space back without flashing a stock image?
Apparently not. Had to download factory image. But at least I have 27GB free again.
Be careful with the OTA upgrade!
i did my upgrade via factory image but got the same issue! now i dont know what to do :/
EDIT: reflashed system image in toolkit and all good. shame i had to lose my data!
This happens even when flashing roms customs.
I identified this problem at the beginning that I had the Nexus 7. It can occur on 8, 16 and 32GB.
I have not found the reason, but must complete a minimum internal storage. If you flash the empty shelf or very stingy, this problem can occur.
I suggest you fill in the data storage, movies, music, etc. and try once again a complete restauration using a toolkit.
It can also work without completing the internal storage but it will then try several.
Why a toolkit? because with fastboot, I never succeeded to get my total storage.
This problem has existed since 4.1.1.
You have been warned for your next flash.
I have basic Android programming skills. Would an application that automatically filled "most" of the disk prior to upgrade, then deleted it post-upgrade, be of any value?
We'd have to define "most" since there's probably some overhead needed to do the upgrade, but my guess if is you take a bit more than the size of the next lowest model (e.g. 9GB of the 16GB model) it's enough to trigger the behavior you say.
Well this is my 1st post so first of all hey everyone
I just spent a week in Amsterdam and my phone restarted twice, different times different days and I dont remember what I was doing with it back then.
But as I landed back home I put the phone back from "Airplane Mode" and went on to toggle "Cellular Data" on.
The second I pressed the cellular data shortcut on my the phone restarted itself but this time whenever it would finish the screen would be on but fully black and sometimes it'll show battery precentage at the top but then will restart again in an infinite loop.
Sometimes it'll pop up the "Optimizing Apps" window and will go through all 24, upon finishing it will restart once more and do the same.
I tried using the bootloader and it worked (the bootloader that is) but the phone would do the same thing even after Rebooting from there or shutting down from there and then turning back on.
I contacted tech support on chat but they couldnt help past telling me to go to bootloader and reboot, said I should factory wipe when it failed.
Also tried wiping cache but to no avail.
I have no backup of my phone (wanted to do one before the flight but got lazy and I suck for not doing one sooner) since probably October and google doesnt backup my contacts properly for some unknown reason.
I already downloaded Android Studio with everything included for me to try using adb to sideload stock without wiping but its my first time and I couldnt get it to do anything at all...
I already got the official stock .gz file from the motorola website.
Anyway here are the specs to my phone:
XT1575
Everything is stock. didn't root or change recovery once in my life.
Was fully updated and had plenty of drive space (I have almost 128GB with the 64GB version + 64GB SD)
I'm really lost here so help will be very appreciated.
Thanks in advance,
-Noam
Start with a full wipe and if that doesn't work flash the stock image. Not sure what your question is though as you never really say. Once fixed I would unlock and make a backup so you don't have to deal with this again.
lafester said:
Start with a full wipe and if that doesn't work flash the stock image. Not sure what your question is though as you never really say. Once fixed I would unlock and make a backup so you don't have to deal with this again.
Click to expand...
Click to collapse
The thing I pretty much want to know is if theres a way to either backup the phone now with it connected to the computer while in bootloader or recovery. or a way to flash the stock rom without wiping which I read someone did with his tablet. I cant post source normally because I'm a new user so here it is but change spaces to dots: schnouki net/posts/2014/08/13/flashing-a-stock-android-image-without-wiping-user-data/
Also while in recovery I noticed 2 options under wipe: 1. userdata only. 2. userdata+(insert something I dont remember here) and I was wondering what gets deleted in both? if I delete only userdata what data will remain? something helpful?
Sure you can try flashing without wiping data but being locked I personally wouldn't risk it. No idea about backing up in your state... somewhere I remember a thread on backing up without root try searching in q&a.
lafester said:
Sure you can try flashing without wiping data but being locked I personally wouldn't risk it. No idea about backing up in your state... somewhere I remember a thread on backing up without root try searching in q&a.
Click to expand...
Click to collapse
Out of curiosity why shouldnt I try flashing with no wipe if ill lose the data anyway? worst case wont I just have to wipe after it fails and flash again?
And I will try thank you
Do you have any knowledge about the 2 wipe options?
Thanks in advance
Well I tried turning the phone on and it took a couple of minutes before loading to a fresh start. It apparently wiped itself on its own. Managed to restore almost everything.
Anyhow the phone takes too long to boot now. Was even stuck at boot and I had to restart it.
Anyway to fix my software? Or at least check for corruption?
Sent from my XT1575 using XDA-Developers mobile app
A little bit of background.
Prior to this problem I was running dirty unicorns and elementalx kernel. Given that lately I had some freezing issues I decided that iro was time to update my ROM. Being the first time that I manually update a ROM and not having found anything online I thought (dumb decision) that all I had to do was to flash the most recent version. After I did that the phone did an app optimization (idk if that's how it's called, basically it optimised all the apps for the new version of the ROM) . After that the phone wasn't booting up, the dirty unicorns loading screen was running for half an hour and nothing happened so I restated the phone. When it asked for my sequence a message popped up "it looks like your vendor image is obsolete". The phone still wasn't booting up so I decided to restart once again and install the latest vendor image. After that the phone wasn't booting up so I decided to do a backup with twrp (version 3.0.0.0) and do a factory reset.
Plot twist the twrp decryption sequence (that worked 10 minutes before) now wasn't working so I had no way to access any of the phone's files.
Basically the phone won't turn on and I have no way of accessing it's files
I'd try a factory reset but there are some photos and whatsapp messages that are important to me and I'd rather not lose them.
Any tips?
Apologies for my terrible English
JustJohnItalia said:
A little bit of background.
Prior to this problem I was running dirty unicorns and elementalx kernel. Given that lately I had some freezing issues I decided that iro was time to update my ROM. Being the first time that I manually update a ROM and not having found anything online I thought (dumb decision) that all I had to do was to flash the most recent version. After I did that the phone did an app optimization (idk if that's how it's called, basically it optimised all the apps for the new version of the ROM) . After that the phone wasn't booting up, the dirty unicorns loading screen was running for half an hour and nothing happened so I restated the phone. When it asked for my sequence a message popped up "it looks like your vendor image is obsolete". The phone still wasn't booting up so I decided to restart once again and install the latest vendor image. After that the phone wasn't booting up so I decided to do a backup with twrp (version 3.0.0.0) and do a factory reset.
Plot twist the twrp decryption sequence (that worked 10 minutes before) now wasn't working so I had no way to access any of the phone's files.
Basically the phone won't turn on and I have no way of accessing it's files
I'd try a factory reset but there are some photos and whatsapp messages that are important to me and I'd rather not lose them.
Any tips?
Apologies for my terrible English
Click to expand...
Click to collapse
The best thing to do is this guide. http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928/page384. Just go full stock without formating the internal. Flash twrp and see if you can get your photos. Next time back your photos up with Google photos if available in your area. Good luck
JustJohnItalia said:
A little bit of background.
Prior to this problem I was running dirty unicorns and elementalx kernel. Given that lately I had some freezing issues I decided that iro was time to update my ROM. Being the first time that I manually update a ROM and not having found anything online I thought (dumb decision) that all I had to do was to flash the most recent version. After I did that the phone did an app optimization (idk if that's how it's called, basically it optimised all the apps for the new version of the ROM) . After that the phone wasn't booting up, the dirty unicorns loading screen was running for half an hour and nothing happened so I restated the phone. When it asked for my sequence a message popped up "it looks like your vendor image is obsolete". The phone still wasn't booting up so I decided to restart once again and install the latest vendor image. After that the phone wasn't booting up so I decided to do a backup with twrp (version 3.0.0.0) and do a factory reset.
Plot twist the twrp decryption sequence (that worked 10 minutes before) now wasn't working so I had no way to access any of the phone's files.
Basically the phone won't turn on and I have no way of accessing it's files
I'd try a factory reset but there are some photos and whatsapp messages that are important to me and I'd rather not lose them.
Any tips?
Apologies for my terrible English
Click to expand...
Click to collapse
To update a ROM all you usually need to do is flash the newer version, but you also need to flash the newer vendor.img of the updated ROM is based on a newer Google build. Failure to do this is what caused the "it looks like your vendor image is obsolete" message to appear. I'm guessing you know this though as you went on to flash it later.
Not sure what happened with TWRP but you've done something else wrong at some point. Best idea (as pointed out above) is to flash the factory images. You can try it without formatting userdata in order to retrieve whatever it is that's important on your storage, but once you've retrieved whatever you need (if you even can) you'll need to format it because you really need to start fresh.
Just posted this on Lenovo forums, if someone here can help me i would appreciate :
Finally received the Nougat update today via OTA, I had enough battery and space internally and SD so i decided to download and install.
After the install finalized the phone is boot looping, it won't stop, i cant even turn off the phone! I already tried removing the SD and SIM card but it keeps boot looping!
What can I do? I waited ages to receive Nougat and my phone is bricked!
Very important note: XT1572 (Style) I never installed any custom ROM, i never rooted my phone, i don't even know how to do it...so that is not the problem.
abdielmaiden said:
Just posted this on Lenovo forums, if someone here can help me i would appreciate :
Finally received the Nougat update today via OTA, I had enough battery and space internally and SD so i decided to download and install.
After the install finalized the phone is boot looping, it won't stop, i cant even turn off the phone! I already tried removing the SD and SIM card but it keeps boot looping!
What can I do? I waited ages to receive Nougat and my phone is bricked!
Very important note: XT1572 (Style) I never installed any custom ROM, i never rooted my phone, i don't even know how to do it...so that is not the problem.
Click to expand...
Click to collapse
Press the power button. Keep it pressed for about 10-12 seconds. Maybe this will help. If this doesn't help press the volume down button and keep it pressed (while phone is bootlooping) it will take you to bootloader menu then press volume down button until you see recovery. When you see recovery press the power button. It will show "no command" then press the power button,keep pressed and press the volume up button twice it will now show you recovery menu. Then navigate using volume button and erase all data. Maybe this will help.
yk1999 said:
Press the power button. Keep it pressed for about 10-12 seconds. Maybe this will help. If this doesn't help press the volume down button and keep it pressed (while phone is bootlooping) it will take you to bootloader menu then press volume down button until you see recovery. When you see recovery press the power button. It will show "no command" then press the power button,keep pressed and press the volume up button twice it will now show you recovery menu. Then navigate using volume button and erase all data. Maybe this will help.
Click to expand...
Click to collapse
I tried wiping the cache, still doesnt work, i dont want to erase all data, i have pictures in internal storage i dont want to loose
I don't know what to do
abdielmaiden said:
I tried wiping the cache, still doesnt work, i dont want to erase all data, i have pictures in internal storage i dont want to loose
I don't know what to do
Click to expand...
Click to collapse
Did you tried pressing power button for 10 seconds?
Is your bootloader unlocked?
yk1999 said:
Did you tried pressing power button for 10 seconds?
Is your bootloader unlocked?
Click to expand...
Click to collapse
Yes I tried pressing power button 10 secs but it just restarts, and yes i can access the bootloader menu, im kinda lost here, If I wipe data will I go back to lollipop?
Goddamn i wish i never updated this crap, I had my 1 year old birthday photos i took yesterday in internal storage...
Should I wipe everything now or wait for an official fix?
abdielmaiden said:
Yes I tried pressing power button 10 secs but it just restarts, and yes i can access the bootloader menu, im kinda lost here, If I wipe data will I go back to lollipop?
Goddamn i wish i never updated this crap, I had my 1 year old birthday photos i took yesterday in internal storage...
Should I wipe everything now or wait for an official fix?
Click to expand...
Click to collapse
What is your bootloader status locked or unlocked?
You can see it in bootloader menu.
yk1999 said:
What is your bootloader status locked or unlocked?
You can see it in bootloader menu.
Click to expand...
Click to collapse
Here's an screenshot of the Bootloader Menu, i cant tell if it's unlocked or not.
Btw, thank you alot for trying to help me bro. :good:
abdielmaiden said:
Here's an screenshot of the Bootloader Menu, i cant tell if it's unlocked or not.
Btw, thank you alot for trying to help me bro. :good:
Click to expand...
Click to collapse
Looks like your bootloader is locked. Sorry but with an locked bootloader i can't think of any ideas.( Don't try to unlock your bootloader unlocking it will erase all your data and void your warranty). You can wait for official fix or take it to a Motorola official repair center. I am not sure that erasing all data will fix your device. And erasing your data won't restore marshmallow (did you write lolipop by mistake? Because you can ota to nougut only from marshmallow i think). It will still be nougut.
Can you tell me how much it boots before restarting. does it shows the boot animation fully?
If it shows boot animation fully than maybe erasing all data can fix it.(I can't say for sure)
I will recommend you to wait for official fix.(If the data on internal storage is very important).
yk1999 said:
Looks like your bootloader is locked. Sorry but with an locked bootloader i can't think of any ideas.( Don't try to unlock your bootloader unlocking it will erase all your data and void your warranty). You can wait for official fix or take it to a Motorola official repair center. I am not sure that erasing all data will fix your device. And erasing your data won't restore marshmallow (did you write lolipop by mistake? Because you can ota to nougut only from marshmallow i think). It will still be nougut.
Can you tell me how much it boots before restarting. does it shows the boot animation fully?
If it shows boot animation fully than maybe erasing all data can fix it.(I can't say for sure)
I will recommend you to wait for official fix.(If the data on internal storage is very important).
Click to expand...
Click to collapse
Sadly, warranty expired and here in Mexico will cost me tons of money to repair, I would rather buy a new phone.
About your question:
1. It shows boot animation fully, I can even see the main screen for at least 1.5 seconds (where it asks me for password)
I'll have to try to erase all data, i need my phone for work purposes i cant wait Lenovo for an official fix, im sure it will take AGES for that...f*ck them.
By the way, here's the official response of Motorola Support in Lenovo forums:
It's correct to try removing the SD and SIM cards to attempt to recover the phone. Since it did not work, the next step is factory reset. Are you still able to access wipe data/factory reset in recovery?
Regards,
JM
Motorola Support
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Again, thank you mate for trying to help me, i really appreciate :good:
A factory reset may fix it if borked data already on the phone from the previous version or an app is the cause.
I'm gonna have to say a factory reset is going to be the best route as I've had bootloops before with this phone and factory reset has always fixed it.
You "could" try plugging the phone to a computer to see if you can get MTP running and access to the partition and maybe that might stop the loop. During my WM/WP days when flashing my roms and radios, accessing the partition via MTP mode stopped the bootloop.
abdielmaiden said:
Yes I tried pressing power button 10 secs but it just restarts, and yes i can access the bootloader menu, im kinda lost here, If I wipe data will I go back to lollipop?
Goddamn i wish i never updated this crap, I had my 1 year old birthday photos i took yesterday in internal storage...
Should I wipe everything now or wait for an official fix?
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So far you are the first with bootloop - will not be a fix.
I haven't stock recovery and don't remember - is there option "backup"?
Did you have "google photos app"? You should have all photos on google drive. Check it with pc(www.google..).
Only factory reset you can do for help.
More option has authorized service.
With locked bootloader you can't do anything more.
Thank you all, you were right, I just wiped data and phone is working again, unfortunately lost many important pictures that wasn't saved in the Drive :'(
Anyway, I'm testing nougat, looking good atm
You learned a valuable lesson. Always have more than one backup and always use an SD for the camera. Glad your phone is working again .
abdielmaiden said:
Thank you all, you were right, I just wiped data and phone is working again, unfortunately lost many important pictures that wasn't saved in the Drive :'(
Anyway, I'm testing nougat, looking good atm
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Please edit your Original Post on the first page and add the solution that worked for you. It will help people who might face this issue in future.
autosurgeon said:
You learned a valuable lesson. Always have more than one backup and always use an SD for the camera. Glad your phone is working again .
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^^^ THIS!!!
People need to consider phones for what they are... a big chunk of plastic, metal, and GLASS that we fumble with hundreds of times a day. You need to anticipate it will break, brick, bootloop, get lost, stolen, have an update fail, or whatever once in a while, they are not infallible and neither are we. Be prepared, it doesn't take much and it isn't complicated.
Pictures seem to be the most important things to people... INSTALL GOOGLE PHOTOS and set them to backup automatically, it is super easy, and assuming most people charge at home every night, the most photos you would ever lose are 1 days worth. And go to https://photos.google.com once in a while and open the app once in a while and see if they are backing up.
Install an SD card in your phone, even if it's a little 16GB or something, set it up as portable storage (important), and set the camera to save items there instead of internal memory... This in combination with the above measure will be a 99.9% guarantee you won't lose any pictures or videos.
People seem to really like having SMS and MMS copies, then INSTALL SMS BACKUP & RESTORE by Carbonite and setup daily, weekly, or monthly backups of all your text and picture messages to your online service of choice (I recommend Google Drive). Then log into Drive and check it once in a while.
Use Google's Backup Transport, it's built into Android... it will maintain a list of apps you have installed and if the app developer is relatively current with the features of Android, it will backup your settings too, and in the event you need to restore, factory reset, move to another device, or whatever, you can restore all your apps pretty quickly.
Use the Google services and your account, when creating contacts, calendar appointments, notes, etc... Use the Google account option so contacts and appointments are saved permanently to Google and you can access them from anywhere. Use cloud based services like Keep, Drive, etc. so you always have backups of stuff and avoid apps that don't support Google (or other cloud based) storage for important data.
Other apps have some facilities to backup settings, data, and other things related to the app.
Oh, and keep your Google account secure... know the password, have your backup and recovery information up to date so if you lose the password you can reset it via your work email, a SO's phone number, etc. Your Google account is your key to everything if you follow my suggestions.
All of these things can be done a stock device, without root or anything else special... As much as I hate to say it, if you lose data on your device it isn't Moto's fault, Google's fault, or anything/anyone else's issue, but it's your fault. This is no different than the data on your computer, laptop, tablet, or anything else you might own, it takes a little bit of prep and planning to keep from losing anything.
I have thought to myself many times I should write a tutorial on doing these things, and some other common apps and Android tools to backup data and maintain it automatically, but with the way people blame me sometimes for bricking their device with my other tutorials I have decided not to do so.
It always blows my mind how many of my students post on Facebook that they got a new phone and need them.digits. millennials who are sposed to be so tech savvy cannot turn on the features to backup their address book much less anything else.
Maybe as an early genx myself as I grew up with DOS and windows 1.1 beta o better understand the need for a backup....lol