Just posted this on Lenovo forums, if someone here can help me i would appreciate :
Finally received the Nougat update today via OTA, I had enough battery and space internally and SD so i decided to download and install.
After the install finalized the phone is boot looping, it won't stop, i cant even turn off the phone! I already tried removing the SD and SIM card but it keeps boot looping!
What can I do? I waited ages to receive Nougat and my phone is bricked!
Very important note: XT1572 (Style) I never installed any custom ROM, i never rooted my phone, i don't even know how to do it...so that is not the problem.
abdielmaiden said:
Just posted this on Lenovo forums, if someone here can help me i would appreciate :
Finally received the Nougat update today via OTA, I had enough battery and space internally and SD so i decided to download and install.
After the install finalized the phone is boot looping, it won't stop, i cant even turn off the phone! I already tried removing the SD and SIM card but it keeps boot looping!
What can I do? I waited ages to receive Nougat and my phone is bricked!
Very important note: XT1572 (Style) I never installed any custom ROM, i never rooted my phone, i don't even know how to do it...so that is not the problem.
Click to expand...
Click to collapse
Press the power button. Keep it pressed for about 10-12 seconds. Maybe this will help. If this doesn't help press the volume down button and keep it pressed (while phone is bootlooping) it will take you to bootloader menu then press volume down button until you see recovery. When you see recovery press the power button. It will show "no command" then press the power button,keep pressed and press the volume up button twice it will now show you recovery menu. Then navigate using volume button and erase all data. Maybe this will help.
yk1999 said:
Press the power button. Keep it pressed for about 10-12 seconds. Maybe this will help. If this doesn't help press the volume down button and keep it pressed (while phone is bootlooping) it will take you to bootloader menu then press volume down button until you see recovery. When you see recovery press the power button. It will show "no command" then press the power button,keep pressed and press the volume up button twice it will now show you recovery menu. Then navigate using volume button and erase all data. Maybe this will help.
Click to expand...
Click to collapse
I tried wiping the cache, still doesnt work, i dont want to erase all data, i have pictures in internal storage i dont want to loose
I don't know what to do
abdielmaiden said:
I tried wiping the cache, still doesnt work, i dont want to erase all data, i have pictures in internal storage i dont want to loose
I don't know what to do
Click to expand...
Click to collapse
Did you tried pressing power button for 10 seconds?
Is your bootloader unlocked?
yk1999 said:
Did you tried pressing power button for 10 seconds?
Is your bootloader unlocked?
Click to expand...
Click to collapse
Yes I tried pressing power button 10 secs but it just restarts, and yes i can access the bootloader menu, im kinda lost here, If I wipe data will I go back to lollipop?
Goddamn i wish i never updated this crap, I had my 1 year old birthday photos i took yesterday in internal storage...
Should I wipe everything now or wait for an official fix?
abdielmaiden said:
Yes I tried pressing power button 10 secs but it just restarts, and yes i can access the bootloader menu, im kinda lost here, If I wipe data will I go back to lollipop?
Goddamn i wish i never updated this crap, I had my 1 year old birthday photos i took yesterday in internal storage...
Should I wipe everything now or wait for an official fix?
Click to expand...
Click to collapse
What is your bootloader status locked or unlocked?
You can see it in bootloader menu.
yk1999 said:
What is your bootloader status locked or unlocked?
You can see it in bootloader menu.
Click to expand...
Click to collapse
Here's an screenshot of the Bootloader Menu, i cant tell if it's unlocked or not.
Btw, thank you alot for trying to help me bro. :good:
abdielmaiden said:
Here's an screenshot of the Bootloader Menu, i cant tell if it's unlocked or not.
Btw, thank you alot for trying to help me bro. :good:
Click to expand...
Click to collapse
Looks like your bootloader is locked. Sorry but with an locked bootloader i can't think of any ideas.( Don't try to unlock your bootloader unlocking it will erase all your data and void your warranty). You can wait for official fix or take it to a Motorola official repair center. I am not sure that erasing all data will fix your device. And erasing your data won't restore marshmallow (did you write lolipop by mistake? Because you can ota to nougut only from marshmallow i think). It will still be nougut.
Can you tell me how much it boots before restarting. does it shows the boot animation fully?
If it shows boot animation fully than maybe erasing all data can fix it.(I can't say for sure)
I will recommend you to wait for official fix.(If the data on internal storage is very important).
yk1999 said:
Looks like your bootloader is locked. Sorry but with an locked bootloader i can't think of any ideas.( Don't try to unlock your bootloader unlocking it will erase all your data and void your warranty). You can wait for official fix or take it to a Motorola official repair center. I am not sure that erasing all data will fix your device. And erasing your data won't restore marshmallow (did you write lolipop by mistake? Because you can ota to nougut only from marshmallow i think). It will still be nougut.
Can you tell me how much it boots before restarting. does it shows the boot animation fully?
If it shows boot animation fully than maybe erasing all data can fix it.(I can't say for sure)
I will recommend you to wait for official fix.(If the data on internal storage is very important).
Click to expand...
Click to collapse
Sadly, warranty expired and here in Mexico will cost me tons of money to repair, I would rather buy a new phone.
About your question:
1. It shows boot animation fully, I can even see the main screen for at least 1.5 seconds (where it asks me for password)
I'll have to try to erase all data, i need my phone for work purposes i cant wait Lenovo for an official fix, im sure it will take AGES for that...f*ck them.
By the way, here's the official response of Motorola Support in Lenovo forums:
It's correct to try removing the SD and SIM cards to attempt to recover the phone. Since it did not work, the next step is factory reset. Are you still able to access wipe data/factory reset in recovery?
Regards,
JM
Motorola Support
Click to expand...
Click to collapse
Again, thank you mate for trying to help me, i really appreciate :good:
A factory reset may fix it if borked data already on the phone from the previous version or an app is the cause.
I'm gonna have to say a factory reset is going to be the best route as I've had bootloops before with this phone and factory reset has always fixed it.
You "could" try plugging the phone to a computer to see if you can get MTP running and access to the partition and maybe that might stop the loop. During my WM/WP days when flashing my roms and radios, accessing the partition via MTP mode stopped the bootloop.
abdielmaiden said:
Yes I tried pressing power button 10 secs but it just restarts, and yes i can access the bootloader menu, im kinda lost here, If I wipe data will I go back to lollipop?
Goddamn i wish i never updated this crap, I had my 1 year old birthday photos i took yesterday in internal storage...
Should I wipe everything now or wait for an official fix?
Click to expand...
Click to collapse
So far you are the first with bootloop - will not be a fix.
I haven't stock recovery and don't remember - is there option "backup"?
Did you have "google photos app"? You should have all photos on google drive. Check it with pc(www.google..).
Only factory reset you can do for help.
More option has authorized service.
With locked bootloader you can't do anything more.
Thank you all, you were right, I just wiped data and phone is working again, unfortunately lost many important pictures that wasn't saved in the Drive :'(
Anyway, I'm testing nougat, looking good atm
You learned a valuable lesson. Always have more than one backup and always use an SD for the camera. Glad your phone is working again .
abdielmaiden said:
Thank you all, you were right, I just wiped data and phone is working again, unfortunately lost many important pictures that wasn't saved in the Drive :'(
Anyway, I'm testing nougat, looking good atm
Click to expand...
Click to collapse
Please edit your Original Post on the first page and add the solution that worked for you. It will help people who might face this issue in future.
autosurgeon said:
You learned a valuable lesson. Always have more than one backup and always use an SD for the camera. Glad your phone is working again .
Click to expand...
Click to collapse
^^^ THIS!!!
People need to consider phones for what they are... a big chunk of plastic, metal, and GLASS that we fumble with hundreds of times a day. You need to anticipate it will break, brick, bootloop, get lost, stolen, have an update fail, or whatever once in a while, they are not infallible and neither are we. Be prepared, it doesn't take much and it isn't complicated.
Pictures seem to be the most important things to people... INSTALL GOOGLE PHOTOS and set them to backup automatically, it is super easy, and assuming most people charge at home every night, the most photos you would ever lose are 1 days worth. And go to https://photos.google.com once in a while and open the app once in a while and see if they are backing up.
Install an SD card in your phone, even if it's a little 16GB or something, set it up as portable storage (important), and set the camera to save items there instead of internal memory... This in combination with the above measure will be a 99.9% guarantee you won't lose any pictures or videos.
People seem to really like having SMS and MMS copies, then INSTALL SMS BACKUP & RESTORE by Carbonite and setup daily, weekly, or monthly backups of all your text and picture messages to your online service of choice (I recommend Google Drive). Then log into Drive and check it once in a while.
Use Google's Backup Transport, it's built into Android... it will maintain a list of apps you have installed and if the app developer is relatively current with the features of Android, it will backup your settings too, and in the event you need to restore, factory reset, move to another device, or whatever, you can restore all your apps pretty quickly.
Use the Google services and your account, when creating contacts, calendar appointments, notes, etc... Use the Google account option so contacts and appointments are saved permanently to Google and you can access them from anywhere. Use cloud based services like Keep, Drive, etc. so you always have backups of stuff and avoid apps that don't support Google (or other cloud based) storage for important data.
Other apps have some facilities to backup settings, data, and other things related to the app.
Oh, and keep your Google account secure... know the password, have your backup and recovery information up to date so if you lose the password you can reset it via your work email, a SO's phone number, etc. Your Google account is your key to everything if you follow my suggestions.
All of these things can be done a stock device, without root or anything else special... As much as I hate to say it, if you lose data on your device it isn't Moto's fault, Google's fault, or anything/anyone else's issue, but it's your fault. This is no different than the data on your computer, laptop, tablet, or anything else you might own, it takes a little bit of prep and planning to keep from losing anything.
I have thought to myself many times I should write a tutorial on doing these things, and some other common apps and Android tools to backup data and maintain it automatically, but with the way people blame me sometimes for bricking their device with my other tutorials I have decided not to do so.
It always blows my mind how many of my students post on Facebook that they got a new phone and need them.digits. millennials who are sposed to be so tech savvy cannot turn on the features to backup their address book much less anything else.
Maybe as an early genx myself as I grew up with DOS and windows 1.1 beta o better understand the need for a backup....lol
Related
Hey guys, i've got a Galaxy s4 running 4.4.2 android version and all of a sudden my device started freezing and stopped working, I don't even know how to describe the problem, i haven't installed new apps or downloaded anything since a month and this problem just started yesterday.
Basically, my phone just stops working all of a sudden, the "X app isn't responding. Do you want to close it?" with whatever app I have on the moment, and after that, the screen just freezes, I can lock my phone and unlock it, but nothing happens, just the same screen frozen, and I have to reset my phone, but the problem is that I have that problem happen to me like 5 minutes after I restart my phone, so basically, my phone is unusable because of this problem, and I don't know what to do to fix this. Any suggestion guys?
I would definitely try and back up any data you need from the phone. Then, I would perform a factory reset from recovery to see it that solves the issue.
audit13 said:
I would definitely try and back up any data you need from the phone. Then, I would perform a factory reset from recovery to see it that solves the issue.
Click to expand...
Click to collapse
I would if I could, but actually I don't think I have enough time to backup all my data before the device freezes, but in the end, if there is no other possible solution, I will just factory reset it even without backup
Thanks, though.
jadriangz said:
I would if I could, but actually I don't think I have enough time to backup all my data before the device freezes, but in the end, if there is no other possible solution, I will just factory reset it even without backup
Thanks, though.
Click to expand...
Click to collapse
Try pressing the menu button when powering up your phone. that way you will get into safe mode. Maybe then you can make backups.
or
You can flash a custom recovery. Like TWRP and then boot into the recovery. There you have Aroma filemanager and then you can transfer the files to an external sd card.
Lennyz1988 said:
Try pressing the menu button when powering up your phone. that way you will get into safe mode. Maybe then you can make backups.
or
You can flash a custom recovery. Like TWRP and then boot into the recovery. There you have Aroma filemanager and then you can transfer the files to an external sd card.
Click to expand...
Click to collapse
Great! thanks man, I'll definitley try those options :good: .
Hello everyone,
So here's my story: I got a 6P short after release and it's been amazing. After switching from a S6 I couldn't be happier until 3 days ago.
I was playing around with my phone (checking for updates on the play store if I recall correctly) and I was going to switch from 4g to wifi. I went ahead and pulled down my notification shade and went to press WiFi but misclicked and hit Hotspot which was below it. My phone suddenly froze big time and this is for the first time ever since purchase.
At first I thought I'd wait it out since the device was completely unresponsive, home button didn't work and neither did anything on screen. Buttons didn't make a difference either. 10 minutes went by and I ended up force restarting by holding down power + volume up. First part of my bootup went fine but when it got to the android boot animation after I put in my pin to allow the device to start it dropped from the smooth usual framerate down to 1 frame every 10-15 seconds and it slowed down further until it came to a complete halt around the time the android letters appear.
My first thought was corrupt rom so I went ahead and wiped data from the stock recovery. I was running completely stock with no modifications whatsoever. That didn't do anything. Phone still froze in the same boot phase. Desperate I unlocked bootloader to flash a clean fresh image to try to fix it and to my surprise that didn't change a thing.
As I was getting pretty desperate already I had one more idea and that was to flash up to the Dev preview. To my huge surprise it booted and I jumped from excitement. So I started setting up my phone again. I got past the prompt to insert sim card and I was now at the screen to choose a wifi network. As soon as I clicked into that the phone froze up again and at that point I lost all hope.
I wiped data in stock recovery and shut the phone down for the night. On day 3, today I woke up and tried starting the phone and it worked as if nothing had happened. I went through the setup and set up my phone on the N preview. At a certain point I was planning to go back to the latest official build but for now I was happy my phone was back from the dead. Later today I tried to restart my phone to clear all running apps etc and it froze up on boot.
I'm losing all hope that I'll be resolving this myself so I'm reaching out to the community to see if anyone's had this happen to them before and hopefuly for a solution. It's still under warranty so I can eventually send it back to the retailer but I'd rather not have a phone for 3 weeks.
Any and all help is appreciated.
Thank you for reading through my long and probably pretty boring story!
Have you tried flashing the factory image? If yes, did you made sure to wipe/erase the system, boot, vendor, and cache partition before flash the corresponding img files?
To the OP, is there any reason you did not flash to release version 6 instead of Dev preview ?
Also, any reason you can not simply do the "unenroll" from https://www.google.com/android/beta ?
It will require you to setup certain settings again as you will be back to a "factory reset".
DJBhardwaj said:
Have you tried flashing the factory image? If yes, did you made sure to wipe/erase the system, boot, vendor, and cache partition before flash the corresponding img files?
Click to expand...
Click to collapse
DJBhardwaj, i haven't specifically erased those partitions. I was under the impression wipe userdata along with reflashing did that. I will try that tonight when I get home!
Xdafly, I only updated up to N as a last resort because at first I had a locked BL. I was planning to unenrol but that would've been too late as it self bricked after a restart.
DJBhardwaj said:
Have you tried flashing the factory image? If yes, did you made sure to wipe/erase the system, boot, vendor, and cache partition before flash the corresponding img files?
Click to expand...
Click to collapse
Well I just did the erase thingy and my phone booted but wifi won't turn on. Enabling hotspot doesn't brick anymore but I now suspect WiFi might've been the issue. Any tips on how to find out what it could be and possibly fix it?
Edit: 2 restarts and a factory reset later I'm back to bricked same way as before.
try safe mode
mr.dj26 said:
try safe mode
Click to expand...
Click to collapse
That was my first thought, that was the restart that bricked it again. Safe mode shouldn't have made a difference since I hadn't even logged into Google account for apps.
After reading the very first post; sounds like bad WiFi hardware.
All the hanging has been related to WiFi or Hotspot.
I think you should get a replacement
Sent from my Purified NexusixP
If Someone Helped You Then Dont Just say Thanks...Hit The Thanks Button!
Is your phone rooted and did you install Xposed?
Over the weekend I shutdown my 6p (stock rooted with April security patch, Xposed v80) and charged it. When it turned it back up I kept getting "Unfortunately, nfc service has stopped". Long story short: I ended up factory reset my phone and reinstalled EVERYTHING and I still got into bootloop. Then I came across
https://github.com/rovo89/Xposed/issues/113
https://github.com/rovo89/android_art/issues/28
At the end of the second post rovo89 (developer of Xposed) fixed the bug in V83. I wiped my 6p once more and installed everything with v83. Problem solved.
Good luck!
Well this is my 1st post so first of all hey everyone
I just spent a week in Amsterdam and my phone restarted twice, different times different days and I dont remember what I was doing with it back then.
But as I landed back home I put the phone back from "Airplane Mode" and went on to toggle "Cellular Data" on.
The second I pressed the cellular data shortcut on my the phone restarted itself but this time whenever it would finish the screen would be on but fully black and sometimes it'll show battery precentage at the top but then will restart again in an infinite loop.
Sometimes it'll pop up the "Optimizing Apps" window and will go through all 24, upon finishing it will restart once more and do the same.
I tried using the bootloader and it worked (the bootloader that is) but the phone would do the same thing even after Rebooting from there or shutting down from there and then turning back on.
I contacted tech support on chat but they couldnt help past telling me to go to bootloader and reboot, said I should factory wipe when it failed.
Also tried wiping cache but to no avail.
I have no backup of my phone (wanted to do one before the flight but got lazy and I suck for not doing one sooner) since probably October and google doesnt backup my contacts properly for some unknown reason.
I already downloaded Android Studio with everything included for me to try using adb to sideload stock without wiping but its my first time and I couldnt get it to do anything at all...
I already got the official stock .gz file from the motorola website.
Anyway here are the specs to my phone:
XT1575
Everything is stock. didn't root or change recovery once in my life.
Was fully updated and had plenty of drive space (I have almost 128GB with the 64GB version + 64GB SD)
I'm really lost here so help will be very appreciated.
Thanks in advance,
-Noam
Start with a full wipe and if that doesn't work flash the stock image. Not sure what your question is though as you never really say. Once fixed I would unlock and make a backup so you don't have to deal with this again.
lafester said:
Start with a full wipe and if that doesn't work flash the stock image. Not sure what your question is though as you never really say. Once fixed I would unlock and make a backup so you don't have to deal with this again.
Click to expand...
Click to collapse
The thing I pretty much want to know is if theres a way to either backup the phone now with it connected to the computer while in bootloader or recovery. or a way to flash the stock rom without wiping which I read someone did with his tablet. I cant post source normally because I'm a new user so here it is but change spaces to dots: schnouki net/posts/2014/08/13/flashing-a-stock-android-image-without-wiping-user-data/
Also while in recovery I noticed 2 options under wipe: 1. userdata only. 2. userdata+(insert something I dont remember here) and I was wondering what gets deleted in both? if I delete only userdata what data will remain? something helpful?
Sure you can try flashing without wiping data but being locked I personally wouldn't risk it. No idea about backing up in your state... somewhere I remember a thread on backing up without root try searching in q&a.
lafester said:
Sure you can try flashing without wiping data but being locked I personally wouldn't risk it. No idea about backing up in your state... somewhere I remember a thread on backing up without root try searching in q&a.
Click to expand...
Click to collapse
Out of curiosity why shouldnt I try flashing with no wipe if ill lose the data anyway? worst case wont I just have to wipe after it fails and flash again?
And I will try thank you
Do you have any knowledge about the 2 wipe options?
Thanks in advance
Well I tried turning the phone on and it took a couple of minutes before loading to a fresh start. It apparently wiped itself on its own. Managed to restore almost everything.
Anyhow the phone takes too long to boot now. Was even stuck at boot and I had to restart it.
Anyway to fix my software? Or at least check for corruption?
Sent from my XT1575 using XDA-Developers mobile app
This is the second time I get this message. First time was on stock Android 7.0. next time, ~2 weeks later on stock Android 7.1.1. To revive my phone I had to perform a factory reset twice.
What causes this message? Is it software or hardware related? I assumed the former, but the fact that it happened twice after a reset and on a new version made me wonder...
I'm heading to a country without 3G coverage and barely any WiFi, so if this happens then, I'm screwed on 2 levels: -Loss of pictures, due to not able to back-up -Not able to reset, since that requires WiFi.
Anyone else who had this issue? Any recommendations, RMA?
Full error message: "Decryption unsuccessful" The password that you entered is correct but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google account"
Thx.
You can set the phone to back up without wifi if you are good with that I've had my phone since December I have not had that happen odd.
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
You can set the phone to back up without wifi if you are good with that I've had my phone since December I have not had that happen odd.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
And how would you do that? Can't seem to find any way to do that...
In Google photos there is in settings also drive after that I believe the rest of settings will back up w/o wifi I know photos will
Sent from my Nexus 6P using Tapatalk
Dytoonn said:
This is the second time I get this message. First time was on stock Android 7.0. next time, ~2 weeks later on stock Android 7.1.1. To revive my phone I had to perform a factory reset twice.
What causes this message? Is it software or hardware related? I assumed the former, but the fact that it happened twice after a reset and on a new version made me wonder...
I'm heading to a country without 3G coverage and barely any WiFi, so if this happens then, I'm screwed on 2 levels: -Loss of pictures, due to not able to back-up -Not able to reset, since that requires WiFi.
Anyone else who had this issue? Any recommendations, RMA?
Full error message: "Decryption unsuccessful" The password that you entered is correct but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google account"
Thx.
Click to expand...
Click to collapse
Did you experience any random reboots?
When you say stock you confirm that it's full stock (no root and running google's kernel) ?
rchtk said:
Did you experience any random reboots?
When you say stock you confirm that it's full stock (no root and running google's kernel) ?
Click to expand...
Click to collapse
Never had any troubles with random reboots.
My phone froze, got unresponsive. I had to restart, and when it tried to boot I got this message. This happened twice.
No root, standard kernel. Bootloader not even unlocked.
Dytoonn said:
Never had any troubles with random reboots.
My phone froze, got unresponsive. I had to restart, and when it tried to boot I got this message. This happened twice.
No root, standard kernel. Bootloader not even unlocked.
Click to expand...
Click to collapse
That's it. Storage corruption and the decryption unsuccessful is a consequence of your problem.
Sorry but that looks like a defective device.
ram/emmc/power, it's hard to find without root/twrp. Unless an update got wrong but I don't think that would show these symptoms.
First, I would also raise a PR on google to see what they suggest: https://source.android.com/source/report-bugs.html
You really need to backup your data and have a backup phone in case the following gets you a brick..
I'd actually try flashing factory images (you won't be able to flash recovery image but others yes ). Make sure to record the messages returned on your PC to see if something went wrong. The update process is a bit dumb, it goes on even if errors are encountered so even if it finishes it doesn't mean much.
Once the device is flashed, if it boots, you could try filling your data partition by moving big files using usb transfer. When its full, reboot and see what's happening.
If you are short on time, prepare the RMA process...
edit: oh btw, I'm sure people would be interested to get the information displayed in bootloader mode (power on the phone by pressing volume down)
rchtk said:
That's it. Storage corruption and the decryption unsuccessful is a consequence of your problem.
Sorry but that looks like a defective device.
ram/emmc/power, it's hard to find without root/twrp. Unless an update got wrong but I don't think that would show these symptoms.
First, I would also raise a PR on google to see what they suggest: https://source.android.com/source/report-bugs.html
You really need to backup your data and have a backup phone in case the following gets you a brick..
I'd actually try flashing factory images (you won't be able to flash recovery image but others yes ). Make sure to record the messages returned on your PC to see if something went wrong. The update process is a bit dumb, it goes on even if errors are encountered so even if it finishes it doesn't mean much.
Once the device is flashed, if it boots, you could try filling your data partition by moving big files using usb transfer. When its full, reboot and see what's happening.
If you are short on time, prepare the RMA process...
edit: oh btw, I'm sure people would be interested to get the information displayed in bootloader mode (power on the phone by pressing volume down)
Click to expand...
Click to collapse
Thanks for your reply.
I sent it for an RMA, so unfortunately not able to do what you described. Couldn't chance it getting this error message when abroad.
Curious though if they will grant an RMA, nothing much is looking wrong at the moment. Hope they will, because else I'm screwed.
If they don't, though, I'll see if I can get the information displayed in bootloader mode.
I'm having the same issue.
Same message, only I'm BL unlocked, rooted and twrp.
It happened twice. Once on 7.1 DP1, and again on DP2.
Once I get into recovery, the system is encrypted, and I can't do a thing.
I'm going to try and back up to a flash drive, and try to mount that in twrp if it happens again.
rwj5279955 said:
I'm having the same issue.
Same message, only I'm BL unlocked, rooted and twrp.
It happened twice. Once on 7.1 DP1, and again on DP2.
Once I get into recovery, the system is encrypted, and I can't do a thing.
I'm going to try and back up to a flash drive, and try to mount that in twrp if it happens again.
Click to expand...
Click to collapse
Recent Twrp now supports full disk encryption so you should be able to see your files? And even do a backup from there. Take twrp 3.0.2-3
rchtk said:
Recent Twrp now supports full disk encryption so you should be able to see your files? And even do a backup from there. Take twrp 3.0.2-3
Click to expand...
Click to collapse
Strange, that's exactly the version I'm using.
rwj5279955 said:
Strange, that's exactly the version I'm using.
Click to expand...
Click to collapse
Weird. I don't have twrp so I can't check but you should see your data. Maybe the partition needs to be mounted (I think it is by default though). No /data/media ? /sdcard is the same but as a virtualized FAT file system to be able to be access from Windows. Could be that /sdcard is empty in twrp but /data/media shouldn't.
rchtk said:
Weird. I don't have twrp so I can't check but you should see your data. Maybe the partition needs to be mounted (I think it is by default though). No /data/media ? /sdcard is the same but as a virtualized FAT file system to be able to be access from Windows. Could be that /sdcard is empty in twrp but /data/media shouldn't.
Click to expand...
Click to collapse
I'll have to look if it happens again.
I only remember trying to access /sdcard. Empty
https://twrp.me/faq/datamedia.html
Same issue , rooted and twrp noto e4 plus , any help ? Idk what's is going on
Joeykatie said:
Same issue , rooted and twrp noto e4 plus , any help ? Idk what's is going on
Click to expand...
Click to collapse
If I understand this thread flash custom kernel like ElementalX to unencrypt your device.
This dreadful error: "Verification Failed, Unable to restart your device. The Integrity verification has failed. You need to reset your device to factory default settings. This will erase all your data."
And a "Reset" button.
Nothing seems to have caused this. One minute phone was sitting on my desk happily, the next it rebooted itself (I assume) and this error appeared. Given that I'm not interested in losing my data I haven't pressed the factory reset button... because that's just silly.
- Phone is S5 Neo (W version). Rooted (CF-autoroot) with TWRP installed. Has been this way for months.
- Software updates are turned off
- ADB is disabled but I can access terminal using TWRP.
- Data partition is encrypted
What I've done so far:
- Backed up my Data partition using DD; but as it's encrypted I can't access the data
- Attempted terminal "twrp decrypt mypassword" using the password I used to unlock encryption at boot (result: "Failed to decrypt data")
What do I do now? Is there any way to decrypt this partition on my PC (I have linux and windows available to me) to at least rescue my data?
Thanks in advance...
I just had the same thing happen to me with the exact same model with the exact same settings as well today about a couple hours ago EXCEPT I never rooted the phone like yourself. So it isn't developer mode or anything like that. That can be ruled out. It's such f**king BS!
I heard rumors about nonsense like this years ago and the only way to supposedly fix the problem is to send the phone into samsung where they fiddle with the phone, never fix it, keep it (for whatever reason ??), and send a new phone back out IF we fall into warranty.
With all the corruption in the world and the shady happenings with government and businesses, why in the hell would any logical person send their phone back in to an OEM after it's been used? I'm a good person and come from a good family and all that, but ever since I had my information stolen from me a little over 5 years ago I really don't want to send my phone in and have my life in shambles again. No damn chance!
I'm thinking about calling in but I want all my info! I have important work related documents on here!
Only thing I am going to ask you is what software did you use to back it up (DD?)
Do these exact steps, Do not miss.
1. Reboot to recovery.
2. Do a data wipe (WIPE>FORMAT DATA) And Say "Yes"
3.Go to Reboot and Reboot back to recovery.
4.Download DM Verify Disabler https://build.nethunter.com/android-tools/no-verity-opt-encrypt/, Get the latest.
5.Copy in to the phone and flash it.
6.Go to Reboot and Reboot back to recovery.
7.Now Flash any rom as you wish.
8.Make Sure to Wipe Dalvik, Cache after.
Enjoy!!
Shameera_N said:
Do these exact steps, Do not miss.
1. Reboot to recovery.
2. Do a data wipe (WIPE>FORMAT DATA) And Say "Yes"
3.Go to Reboot and Reboot back to recovery.
4.Download DM Verify Disabler, Get the latest.
5.Copy in to the phone and flash it.
6.Go to Reboot and Reboot back to recovery.
7.Now Flash any rom as you wish.
8.Make Sure to Wipe Dalvik, Cache after.
Enjoy!!
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Click to collapse
Shameera_N you sound pretty smart....but why didn't you read the comments we posted and actually try and answer what we asked? WE DO NOT WANT TO WIPE OUR DATA and there is no way that wiping is part of the solution.
For this do we need a rooted phone?
This happened to me on a completely stock SM-G903F with data encryption enabled. So it has nothing to do with custom recoveries or root. It seems that the encryption method is flawed.
I don't think there is a way to get out of this one, so I wiped it. I don't have all that much stuff on the internal SD of my phone except for apps and messages. Your SD card won't get formatted, so if you save your photos there, they should be safe.
It's a pain, but this means you can't really safely use data encryption unless you regularly take backups (and even then, factory resetting a phone is no fun), even if errors like this only happen once in a blue moon.
This happend to me on my SM-G920P. I just odin flashed stock rom and back to new no data wipe or loss.
Same problem with a samsung galaxy s5 neo. Envrypted partition, Stock firmware, no root and updated.
At least i understood what caused it. I was listening to a youtube video. While the video was playing, i pressed the power button and switched off. When i switched on, i could not start android anymore
Shameera_N said:
Do these exact steps, Do not miss.
1. Reboot to recovery.
2. Do a data wipe (WIPE>FORMAT DATA) And Say "Yes"
3.Go to Reboot and Reboot back to recovery.
4.Download DM Verify Disabler https://build.nethunter.com/android-tools/no-verity-opt-encrypt/, Get the latest.
5.Copy in to the phone and flash it.
6.Go to Reboot and Reboot back to recovery.
7.Now Flash any rom as you wish.
8.Make Sure to Wipe Dalvik, Cache after.
Enjoy!!
Click to expand...
Click to collapse
Thanks for the link, do you know who built this? Need update for 7.0...
githyanki said:
Thanks for the link, do you know who built this? Need update for 7.0...
Click to expand...
Click to collapse
You can use same for 7.x.x Use latest version from the link
I know this isn't exactly related to the issue in this thread, but I'm not having much luck elsewhere.
My completely stock J3 (2017 model, J327A) was hit with verification failed. From what I've seen, I can fix my issue merely by flashing the original OS back into my phone. I have the files and programs I need to do this.
But I can't get the phone into download mode. I can boot it up to the warning screen. It tells me to press VolUp to enter download mode, or VolDn to cancel and restart the phone. However, neither pressing nor holding either of them does anything. I know they aren't broken, as I can boot into recovery mode as well, which requires VolUp. The buttons just don't respond when I'm at the warning screen. Is this something I can work around, or something I have to be patient with, or something I can't fix?
(Data partition is encrypted, though. Not sure if that will affect this.)
Simply long press the Shut Down Button !!!!!!!!
I simply pressed the shut down button and restarted my phone and it worked !!!!!
A light at the end of the factory reset error tunnel!
Well I had an encounter with that dreaded 'factory reset losing all data' message and I'm telling you I was furious! Anyways, after a few seconds of gasping and wondering how the heck am I gonna retrieve all of my data and stuff, the thought came to me to try some 'old school tactics' which involved removing the battery and pressing the power button to drain any residual power remaining on the phone's circuit board and then try powering up after reinserting the battery. Low and behold, the phone booted up with no issues at all. I was able to log in and access my phone as if nothing happened. It's funny how that one message can just change your whole outlook on things. I just hope that folks out there will try this and perhaps it will work for them instead of losing all their data and jumping through all sorts of hoops. Most importantly, BACK THAT THING UP!! You never know what next will come out of the woods at any given time!
Resolved error without loss of data
Hi,
I came across this problem today as soon as I woke up today, but was able to solve it.
I have a Samsung J5 prime phone and did the following steps:
Why this occurs?
The system thinks you wish to root your phone.
How to solve this?
1) when you have the verification failed screen, press "power" button + "Home" button + "Volume Down" button.
you'll be presented with a new screen which gives you 2 options-first, installing a custom OS and second, canceling it.
NOTE: I did not want to root my phone.
2) Hence, I chose the 2nd option and after that, my phone restarted with no loss of data.
Hope this helps!
if u can boot into recovery, go ahead and wipe cache/dalvik cache and reboot
this worked for me without any loss (i used twrp recovery to wipe and my device is SM_C900F /INS variant)
zay2046 said:
This happend to me on my SM-G920P. I just odin flashed stock rom and back to new no data wipe or loss.
Click to expand...
Click to collapse
Sir, can you guide me a bit further ? it just happened with my J7 prime and i don't want to loose data.
Same Problemo
I Jst Had The Same Issue, Bit I Fixed It Straight Away, Jst By Restarting It, Hold Both "Up & Down Volume", "Power Button" and "Home Button", And It Restarted & Worked
This works!
This worked with my daughters J7. THANK YOU!
udit_e said:
Hi,
I came across this problem today as soon as I woke up today, but was able to solve it.
I have a Samsung J5 prime phone and did the following steps:
Why this occurs?
The system thinks you wish to root your phone.
How to solve this?
1) when you have the verification failed screen, press "power" button + "Home" button + "Volume Down" button.
you'll be presented with a new screen which gives you 2 options-first, installing a custom OS and second, canceling it.
NOTE: I did not want to root my phone.
2) Hence, I chose the 2nd option and after that, my phone restarted with no loss of data.
Hope this helps!
Click to expand...
Click to collapse
Shameera_N said:
Do these exact steps, Do not miss.
1. Reboot to recovery.
2. Do a data wipe (WIPE>FORMAT DATA) And Say "Yes"
3.Go to Reboot and Reboot back to recovery.
4.Download DM Verify Disabler https://build.nethunter.com/android-tools/no-verity-opt-encrypt/, Get the latest.
5.Copy in to the phone and flash it.
6.Go to Reboot and Reboot back to recovery.
7.Now Flash any rom as you wish.
8.Make Sure to Wipe Dalvik, Cache after.
Enjoy!!
Click to expand...
Click to collapse
Came here to thank you with all my heart, this worked. I've been using TWRP for years on several phones, and I never knew that Wipe > Format Data did something different than Wipe > Advenced Wipe > Selecting Data > Swiping. I thought it served the same purpose. I don't know if the script did anything, though (because I used it before, but without formating data, and it didn't help at all).
Anyway, thank you so much!
how to remove Verification Failed or root in the TWRP file manager without losing data