Buying 2nd Hand OP2 Checklist - OnePlus 2 Q&A, Help & Troubleshooting

Hi,
I'm planning to buy a 2nd hand OP2.
Can anyone guide me what are the thing i should check on meet up?
First, how can i diagnose if there is any hardware issues?
Second, how would i know if it is refurbish?
Third, if the boot-loader is locked or unlocked?
And please add if there is something more that i should check.
I just want to be safe and make my small money worth it. Thanks

Hardware issues...
Fingerprint not working, most recurring cause is moisture.
Slow charge... software wakelocks, Cable/charger
Bad battery, for me normal ussage when new was at least 4.5hours sot 1.5 years later it's around 3.5hours sot.
Refurbished?? Who knows.
Check developer setings if oem unlock is active or run this command on adb
fastboot oem device-info
Sent from my ONE A2005 using Tapatalk

albertse2 said:
Hi,
I'm planning to buy a 2nd hand OP2.
Can anyone guide me what are the thing i should check on meet up?
First, how can i diagnose if there is any hardware issues?
Second, how would i know if it is refurbish?
Third, if the boot-loader is locked or unlocked?
And please add if there is something more that i should check.
I just want to be safe and make my small money worth it. Thanks
Click to expand...
Click to collapse
I'd recommend you to go for the le max 2 instead .. or even the mi5 they will cost the same but are better.. not much in Dev support..but good devices..or le Lenovo z2 plus..this device is ****.. slow charge and laggy and overheating

Related

First things to do to a new Nexus One

Hi all,
Just picking up my new unlocked Nexus One this week. Cant wait.
In your opinion what are they "must do" things that need to doen straight away with this device to improve performance, add feature, optimise etc
Cheers
Chumby
Hmm... I'd say SEARCH. Cuz it's been asked before.
Brick it! There haven't been enough bricks yet for us to end up with any threads on "There must be a way to unbrick it, stop holding out and fix it you guys that broke my phone!" Those are always a good time!
For real, though... if you keep it stock you will be happy... check out Swype, it is amazing keyboard! Also take a look at the Live Earth Rotation wallpaper, is it my favorite!
I would also say unlock and root and flash a Cyan, then a Desire, then Enom's, then pick which one you liked the most, and rock that for a couple days, then flash again!
Hi there,
Yea have been searching but cant seem to find anything specific.... about the BEST things to do straight away.
Can you remember the name of the thread?
Cheers
Chumby
fap perhaps? It's a large screen you know.
Thanks for that
Ok... thanks for the advice here... will check out the apps mentioned and then the various Roms...
Cheers
Chumby
iVisionX01 said:
fap perhaps? It's a large screen you know.
Click to expand...
Click to collapse
seconded!!
Swype...
Now have the N1 and started to get going with it....
Also searched for swype and checked a few other postings... this keboard looks nice.... does it work as good as they say on the N1?
Cheers
Chumby
No
everyone on the internet lied
First thing to do would be to unlock the bootloader! This opens tons of possibilities!
pjcforpres said:
Brick it! There haven't been enough bricks yet for us to end up with any threads on "There must be a way to unbrick it, stop holding out and fix it you guys that broke my phone!" Those are always a good time!
Click to expand...
Click to collapse
hahaha thats just mean
Root it and unlock bootloader....after that,start having fun flashing all the roms.
Ya def root it then put on cyanogenmod. Don't know how I lived without for the past few days. World of difference.
First, charge put hte battery in and don't turn on phone, charge battery up all the way until its turns green light, then wait another two hours then power it on, then don't plug it in to computer or adapter and let battery drain until phone auto shuts off this will calibrate the battery to last the longest. Next don't unlock/root it right away play around with it for a week make sure everything is right with the phone no defects etc, because one you root/unlock it you void your warranty. After that its all up to you!
Make sure the phone works well and there are no defects, give it 2 weeks to a month before unlocking the bootloader...
1st buy this ASAP :
http://tinyurl.com/yh5pknx
BodyGuardz
iVisionX01 said:
fap perhaps? It's a large screen you know.
Click to expand...
Click to collapse
Flash would be handy.

[Q] Should I buy it?

In my area there is a seller with an LG G2 stuck in Fastboot mode. I already own one but i wouldn't mind getting another one off for cheap. He explains he used towelroot to root, and a RecBoot he downloaded off the internet. When i questioned what version, he didnt know there were different versions of it and we are talking about an LS980 model here. So I figured perhaps that may have been the cause. The only issue is he mentioned he once opened it to replace the battery. That got me skeptical as I began to wonder what if in reality him touching the insides may have caused this? Not sure if touching hardware can be a probable cause, but I have seen the layout of the inside and understand how dangerous it is when you touch the left or right flex cable running across the battery. The phones at a good price which is why I am super curious whether I should make the move or not. Could it have been hardware damage? I bought a Droid X this way once 100% mint for $20 and had success in fixing it (which trust me its a hassle to work with a Droid in fastboot...)
This is entirely my choice at the end of the day and NO ONE WILL BE BLAMED IF SOMETHING GOES WRONG.
Just want some voiced opinions from experienced users.
Crossvxm said:
In my area there is a seller with an LG G2 stuck in Fastboot mode. I already own one but i wouldn't mind getting another one off for cheap. He explains he used towelroot to root, and a RecBoot he downloaded off the internet. When i questioned what version, he didnt know there were different versions of it and we are talking about an LS980 model here. So I figured perhaps that may have been the cause. The only issue is he mentioned he once opened it to replace the battery. That got me skeptical as I began to wonder what if in reality him touching the insides may have caused this? Not sure if touching hardware can be a probable cause, but I have seen the layout of the inside and understand how dangerous it is when you touch the left or right flex cable running across the battery. The phones at a good price which is why I am super curious whether I should make the move or not. Could it have been hardware damage? I bought a Droid X this way once 100% mint for $20 and had success in fixing it (which trust me its a hassle to work with a Droid in fastboot...)
This is entirely my choice at the end of the day and NO ONE WILL BE BLAMED IF SOMETHING GOES WRONG.
Just want some voiced opinions from experienced users.
Click to expand...
Click to collapse
I highly doubt there is a way to lock the phone in fastboot mode by changing the battery. It's a software issue - fact that it can get into fastboot suggests the hardware is working.
<a href=""> said:
I highly doubt there is a way to lock the phone in fastboot mode by changing the battery. It's a software issue - fact that it can get into fastboot suggests the hardware is working.
Click to expand...
Click to collapse
Yeah thats what I was figuring. Just had me a bit skeptical. Im thinking of making the move.
Opening it once is a let down
I would have made a move if he never mentioned about opening the battery. Anyway it's not a big let down if the price looks smaller to you..
I stuck my phone in fastboot from using wrong AutoRec, and was able to recover with a .laf flash to get download mode, then stock .kdz flash to restore all partitions.
Then again if the seller is just telling stories...
Sent from my LG-D801 using XDA Free mobile app

Is Warranty Usable After Bootloader Unlock?

Has anyone been able to use the warranty after unlocking the bootloader and relocking it? I ask cuz mine has the random camera buzzing/non-focusing problem and while it isn't annoying right now, it might get worse. I am unsure yet if the bootloader is required to be unlocked to gain any useful features or installing LineageOS
moccor said:
Has anyone been able to use the warranty after unlocking the bootloader and relocking it? I ask cuz mine has the random camera buzzing/non-focusing problem and while it isn't annoying right now, it might get worse. I am unsure yet if the bootloader is required to be unlocked to gain any useful features or installing LineageOS
Click to expand...
Click to collapse
For exactly that reason I re-locked my bootloader on my A2017G device. This camera buzzing / vibrating noise is happening to a lot of people.
Just my opinion. There are no ROMs for me that justify a Bootloader unlock since 7.1.1 is stable, fast, reliable and has good Hi-Fi Audio qualities.
It is not an issue of bootloader unlock that causes this.
The camera rotor/OIS is faulty and will be needed to be sent in for repair.
iNaruX said:
For exactly that reason I re-locked my bootloader on my A2017G device. This camera buzzing / vibrating noise is happening to a lot of people.
Just my opinion. There are no ROMs for me that justify a Bootloader unlock since 7.1.1 is stable, fast, reliable and has good Hi-Fi Audio qualities.
Click to expand...
Click to collapse
And how do you root your phone with a locked bootloader?
rikin93 said:
It is not an issue of bootloader unlock that causes this.
The camera rotor/OIS is faulty and will be needed to be sent in for repair.
Click to expand...
Click to collapse
I am aware, hence my phone being completely stock and asking about whether anyone has proof re-locking a unlocked boot-loader can allow for keeping warranty lol
I unoffically unlocked my bootloader, relocked/loaded stock on the device and returned it with no issues.
nolimit78 said:
I unoffically unlocked my bootloader, relocked/loaded stock on the device and returned it with no issues.
Click to expand...
Click to collapse
Well that's a bit different though, because say a place like Newegg or BHPhoto don't know how to check, they just make sure it powers on and everything is in the package. Still appreciate the response.
My axon just got the burn in problem
Dewaynelives said:
My axon just got the burn in problem
Click to expand...
Click to collapse
Odd. So basically you contact them and ask for permission, or hope they're dumb and say you keep the warranty with the unlock and that's good enough?
Or did you unlock then relock, then try to use the warranty and they found out?
moccor said:
Well that's a bit different though, because say a place like Newegg or BHPhoto don't know how to check, they just make sure it powers on and everything is in the package. Still appreciate the response.
Click to expand...
Click to collapse
I sent mine into ZTE for repair. No issues.
nolimit78 said:
I sent mine into ZTE for repair. No issues.
Click to expand...
Click to collapse
Thanks, I'd still like confirmation from a few others though just in case its not a fluke haha
I "officially" unlocked mine through the ZTE website (when it was offered).. I was notified that my warranty was voided before pressing OK and they stated that anything that unlocked the bootloader voided the warranty. But, if you do it unofficially and re-lock it, or get it through Amazon or NewEgg - How are they going to know, or even know what to check (at Amazon or NewEgg)?
tele_jas said:
I "officially" unlocked mine through the ZTE website (when it was offered).. I was notified that my warranty was voided before pressing OK and they stated that anything that unlocked the bootloader voided the warranty. But, if you do it unofficially and re-lock it, or get it through Amazon or NewEgg - How are they going to know, or even know what to check (at Amazon or NewEgg)?
Click to expand...
Click to collapse
That is true... i'm just cautious because my phone isn't perfect, I have the common camera problem. If it was fine and then down the line it developed, then w/e. But right now I Should exchanged it, it's just not big enough of a problem where I need to. And tbh I feel like it would just develop again, since so many people have it. If I see a S7 drop down around 350 I am just gonna get this fixed and buy a S7.

is G4 development dead.?

did everybodies G4 bootlooped? i see no updates and forum had very little activity. seems to me like its dead.
Well there's​ no development unless someone​ develop a way to bump the phone's​ bootloader so that we all can install TWRP, and therefore​ custom ROMs...
Sent from my SM-G610F using Tapatalk
1 will it turn on?
2.what happened to cause bootloop.
Sent from my LG-H815 using xda premium
mchlbenner said:
1 will it turn on?
2.what happened to cause bootloop.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
Bootloop is common.... It's a known problem you don't have to do anything.
Sent from my iPhone using Tapatalk
AsHalt said:
Well there's​ no development unless someone​ develop a way to bump the phone's​ bootloader so that we all can install TWRP, and therefore​ custom ROMs...
Sent from my SM-G610F using Tapatalk
Click to expand...
Click to collapse
Been out of the G4 community for awhile but thinking about getting one (I found a deal that's pretty cheap on a working model) - did something change with an update that has now proven to be a problem for the bootloader and being unlocked?
I'll do more research of course but I figured I'd just ask and see if that gets me the info faster.
I had heard that over heating had cause some the bootlope problem.
Mine use to get hot i took care of that issue that i was having.
Sent from my LG-H815 using xda premium
AsHalt said:
Well there's​ no development unless someone​ develop a way to bump the phone's​ bootloader so that we all can install TWRP, and therefore​ custom ROMs...
Sent from my SM-G610F using Tapatalk
Click to expand...
Click to collapse
true that kills it thanks to bootloaders locked. and so is the bootloop issue keeping people away from G4.. hope someday steadyfasterx can make it happen. soon.:fingers-crossed:
mchlbenner said:
1 will it turn on?
2.what happened to cause bootloop.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
no. mine is working fine .. ( knock on wood) i was beign a little sarcastic. why forum has little activity.
br0adband said:
Been out of the G4 community for awhile but thinking about getting one (I found a deal that's pretty cheap on a working model) - did something change with an update that has now proven to be a problem for the bootloader and being unlocked?
I'll do more research of course but I figured I'd just ask and see if that gets me the info faster.
Click to expand...
Click to collapse
did you get a h811 or european h815 unlockable.?
i belive its been the same.
mchlbenner said:
I had heard that over heating had cause some the bootlope problem.
Mine use to get hot i took care of that issue that i was having.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
it plays a role but this just makes the problem show up earlier. very slim chances if you get a 601 onwards.
It's 'dead' because of bootloader obviously. Bootloop causes people to go away from this phone, but we would have something left after them. We don't even have a proper G5 Port while G3 is rocking it for a year... More of that, we can have Nougat UX 6.0 port 'easily' but it requires experts to work on that. 2015 was a hard year for smartphones. Every of major phones was a flaw. G4 bootloop, S6 RAM battery camera, HTC M9 was bad at everytbing, Sony? It's just Sony who buys it. Till nexus 6p(which also loops?????) there wasn't a good phone in 2015. 2016 is much better. We got Galaxy S6 2.0(or did they call it S7 afterwards to increase sales? jk), we had HTC comeback in style, LG failed once again, OnePlus released their best phone. Compare those two years... 2015 is at loss
Sent from my LGE LG-H815 using XDA Labs
I took my g4 apart and added a small layer of thermal compound and a very small heat sink.
No over heating any more.
Sent from my LG-H815 using xda premium
Minto107 said:
It's 'dead' because of bootloader obviously. Bootloop causes people to go away from this phone, but we would have something left after them. We don't even have a proper G5 Port while G3 is rocking it for a year... More of that, we can have Nougat UX 6.0 port 'easily' but it requires experts to work on that. 2015 was a hard year for smartphones. Every of major phones was a flaw. G4 bootloop, S6 RAM battery camera, HTC M9 was bad at everytbing, Sony? It's just Sony who buys it. Till nexus 6p(which also loops?????) there wasn't a good phone in 2015. 2016 is much better. We got Galaxy S6 2.0(or did they call it S7 afterwards to increase sales? jk), we had HTC comeback in style, LG failed once again, OnePlus released their best phone. Compare those two years... 2015 is at loss
Sent from my LGE LG-H815 using XDA Labs
Click to expand...
Click to collapse
G5 port we are talking a real true full G5 port?? are you sure ... lets hope we get it soon.
mchlbenner said:
I took my g4 apart and added a small layer of thermal compound and a very small heat sink.
No over heating any more.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
you should make a tutorial.. i wish mine run cooler. this year april my warranty expired..
you know what i ***** about. its SOT wich they did same size more mah battery and that our kernel or not sure if its kernel related would allow us to charge over the 3000mah limit.
raptorddd said:
G5 port we are talking a real true full G5 port?? are you sure ... lets hope we get it soon.
Click to expand...
Click to collapse
Yeah just Google fulmics rom G3 you will see I guess we will get it with Nougat update
Sent from my LGE LG-H815 using XDA Labs
raptorddd said:
you should make a tutorial.. i wish mine run cooler. this year april my warranty expired..
you know what i ***** about. its SOT wich they did same size more mah battery and that our kernel or not sure if its kernel related would allow us to charge over the 3000mah limit.
Click to expand...
Click to collapse
Funny i use 5000 battery it last for ever.
Sent from my LG-H815 using xda premium
raptorddd said:
did you get a h811 or european h815 unlockable.?
i belive its been the same.
Click to expand...
Click to collapse
No, actually it's an F500S, oddly enough. Because I live in Las Vegas and we have tourists from all over the planet here constantly there's always a chance that when I buy a device from someone on craigslist it's either a lost one that some tourist left behind in a cab or at a bar or something or somebody flat out stole it from them and the risk is that it'll be blacklisted. This one I just bought for $35 is working, in good condition but with some cosmetic issues on the frame, the front glass it pristine without a mark on it thankfully. It was apparently sold by SK Telecom so it's the Korean model (I think, I literally just got home and sat down as I'm typing this).
I have no idea what it's capable of but it does have a PIN code lock on it. I put my T-Mobile SIM card in it and it connected fast so I know it'll work but I've got to do some research on either bypassing the PIN code lock or just doing a clean flash of the factory ROM (if I can track that down) and going from there. It could always have the Google FRP on it so I'd have to figure out how to get around that as well (there's always a way it seems, sometimes it's just a pain in the ass to do it but it can be done).
So, at the moment it works, no guarantees if it'll suffer from the bootloop, of course, but the serial number is 505KPMZxxxxxx and the date code on the battery is 2015.04.28 so it literally is a 1st production run model.
I know it could die at any moment, sadly, but I'll see what happens. I don't play games on smartphones so really the only time a smartphone ever gets warm because of CPU usage in my experience is running a benchmark like Antutu (which I'm just not going to do with this G4, I know how it performs already) or installing a ROM/the initial first boot which churns along like crap by design.
Wish me luck...
Minto107 said:
Yeah just Google fulmics rom G3 you will see I guess we will get it with Nougat update
Sent from my LGE LG-H815 using XDA Labs
Click to expand...
Click to collapse
well theres someone trying G5 true port. last thing i know he get it to optimizing apps. :fingers-crossed:
ihh xpirit hes good. :good:
mchlbenner said:
Funny i use 5000 battery it last for ever.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
my stock oem its getting weak. i used accubattery and out of 3000mah it charges 1880mah.
still have another trend on 3000mah that last like stock.. i use fecebook app. since my carrier gives me 9GB and i must use the app not browser.. i get around 3 hour using data connection and with trend on i get 4 hour.
are you charging yours with battery in phone and stock charger or you take battery out and use a separate charger. they say our phone stops at 3000mah if you have 5000mah or 8000mah. wich battery you got?
br0adband said:
No, actually it's an F500S, oddly enough. Because I live in Las Vegas and we have tourists from all over the planet here constantly there's always a chance that when I buy a device from someone on craigslist it's either a lost one that some tourist left behind in a cab or at a bar or something or somebody flat out stole it from them and the risk is that it'll be blacklisted. This one I just bought for $35 is working, in good condition but with some cosmetic issues on the frame, the front glass it pristine without a mark on it thankfully. It was apparently sold by SK Telecom so it's the Korean model (I think, I literally just got home and sat down as I'm typing this).
I have no idea what it's capable of but it does have a PIN code lock on it. I put my T-Mobile SIM card in it and it connected fast so I know it'll work but I've got to do some research on either bypassing the PIN code lock or just doing a clean flash of the factory ROM (if I can track that down) and going from there. It could always have the Google FRP on it so I'd have to figure out how to get around that as well (there's always a way it seems, sometimes it's just a pain in the ass to do it but it can be done).
So, at the moment it works, no guarantees if it'll suffer from the bootloop, of course, but the serial number is 505KPMZxxxxxx and the date code on the battery is 2015.04.28 so it literally is a 1st production run model.
I know it could die at any moment, sadly, but I'll see what happens. I don't play games on smartphones so really the only time a smartphone ever gets warm because of CPU usage in my experience is running a benchmark like Antutu (which I'm just not going to do with this G4, I know how it performs already) or installing a ROM/the initial first boot which churns along like crap by design.
Wish me luck...
Click to expand...
Click to collapse
i see. well not sure if korean is unlockable and doesnt seem to be any roms for that phone. not on XDA as far as i know.
best thing i guess is to KDZ using LGUP but not sure about wich firmware .
maybe try autoprimes uppercut
https://forum.xda-developers.com/lg-g5/development/uppercut-lgup-loader-g5-variants-t3511295

PH-1 losing 30-40% battery while powered off

I have discovered my PH-1 has an unusual problem. If the phone is powered off for a day or two it loses a substantial amount of battery. I found this out when I switched back to my S8+ while on a trip and when I went to switch back to the PH-1 it was down to 60 something percent battery when it was at 100 percent when I powered it down.
This is new behavior as it wasn't doing this when I got it.
Thinking it was a fluke I repeated the exercise a few times with the same result. I reached out to Essential support but because I purchased the phone used (off Swappa) they told me to pee up a rope after making me jump through hoops for week.
I tried a hard reset, re-applying the latest patch, and re-flashing the latest Pie via fastboot. Nothing has worked which makes me believe it is a hardware issue.
Just for laughs I powered up my Nexus 5X which has been powered off for months and it was still at 100% battery.
Anyone have anything I can try? I really like this phone but now can't trust it.
I guess as this is the second time I got burned buying a used phone (first Google and now Essential) I will stop using Swappa. The manufactures will not help so you are on your own when you have issues. I realize the manufactures aren't obligated to help second hand device owners but it still sucks when you have issues not of your own making and they blow you off.
That sucks.
Ideally the seller should have been open enough in the description and have explained that this problem exists. I don't know how it works with Swappa as I never used it, but on eBay you can try and work it out with the seller or even open a case saying the phone is faulty. Your best bet is to contact the person who you bought it from and ask if they have an original proof of purchase, or if they're willing for you to send the phone back for a full refund.
It really sounds to me like a battery issue which would be a definite cause for an RMA, I've not seen anyone mention this problem before though.
Sent from my PH-1 using XDA Labs
I'm not sure the seller knew of the problem as it wasn't behaving like this when I first received it. I'm not really blaming either the seller or Swappa. No OEM is going to help you out if you purchased second hand. It's a potential pitfall that purchasers need to be aware of. I was aware of it and still got burned.
I would really like to find a way to resurrect this phone as I loved it. But I won't buy another one. Short of trying to replace the battery I just have run out of things to try.
One thing to try would be to see if it does it with no user installed applications whatsoever.
I'd factory reset it and uninstall everything and see if you still get the drain.
Given that it seems to happen when the phone is off I doubt it's an application, but it doesn't seem like you have many other options.
TimboC2000 said:
One thing to try would be to see if it does it with no user installed applications whatsoever.
I'd factory reset it and uninstall everything and see if you still get the drain.
Given that it seems to happen when the phone is off I doubt it's an application, but it doesn't seem like you have many other options.
Click to expand...
Click to collapse
Thanks but I've already went that route. I re-flashed that latest Pie image and didn't sign in or install anything. Same issue. I'm pretty sure the battery is toast.
grumpygoof said:
I'm not sure the seller knew of the problem as it wasn't behaving like this when I first received it. I'm not really blaming either the seller or Swappa. No OEM is going to help you out if you purchased second hand. It's a potential pitfall that purchasers need to be aware of. I was aware of it and still got burned.
I would really like to find a way to resurrect this phone as I loved it. But I won't buy another one. Short of trying to replace the battery I just have run out of things to try.
Click to expand...
Click to collapse
OEM might help if the device is still in warranty and whoever you bought it from has the original purchase receipt. Or they have a system like OnePlus where all you need is a screenshot of the order, doesn't matter who owns the actual device.
I try to buy phones in new condition, or at least make sure there's some warranty left plus a purchase receipt of some kind.
Unfortunately changing the battery isn't an option, Essential Phone has no spare parts available so I doubt you'd be able to find one for replacement. Your best bet is to contact the buyer and try to get a proof or purchase off them, or just live with the issue. If you have the phone as a daily driver it won't bother you too much right? Do you feel like the phone drains battery quickly when it's on as well? What kind of Screen on Time do you get with it?
Sent from my PH-1 using XDA Labs
geko95gek said:
OEM might help if the device is still in warranty and whoever you bought it from has the original purchase receipt. Or they have a system like OnePlus where all you need is a screenshot of the order, doesn't matter who owns the actual device.
I try to buy phones in new condition, or at least make sure there's some warranty left plus a purchase receipt of some kind.
Unfortunately changing the battery isn't an option, Essential Phone has no spare parts available so I doubt you'd be able to find one for replacement. Your best bet is to contact the buyer and try to get a proof or purchase off them, or just live with the issue. If you have the phone as a daily driver it won't bother you too much right? Do you feel like the phone drains battery quickly when it's on as well? What kind of Screen on Time do you get with it?
Sent from my PH-1 using XDA Labs
Click to expand...
Click to collapse
I don't know if I can still contact the seller or not. I can talk to someone at Swappa and find out. That actually is a good idea and worth trying. I haven't run the phone as a daily driver since I discovered the issue because of all the testing Essential made me do and my own experimentation. It does seem to drain more quickly but at this stage I can't be sure.
I may just use it as a very fast and expensive mp3 player.
I just thought I would update this thread. Thanks to CamoGeko I decided to pursue the Swappa angle and contacted them and asked them if they would contact the seller on my behalf which they have done. I made clear that I was not accusing the seller and was just hoping for his assistance. I have heard from the seller and he may have some documentation and is checking into it. It may or may not fly with Essential but it is the only avenue I have left so why not give it a go.
I'll update the thread again once I have more information.
grumpygoof said:
I just thought I would update this thread. Thanks to CamoGeko I decided to pursue the Swappa angle and contacted them and asked them if they would contact the seller on my behalf which they have done. I made clear that I was not accusing the seller and was just hoping for his assistance. I have heard from the seller and he may have some documentation and is checking into it. It may or may not fly with Essential but it is the only avenue I have left so why not give it a go.
I'll update the thread again once I have more information.
Click to expand...
Click to collapse
That's great to hear. Hopefully they can provide proof of purchase which means you'll be able to get a replacement device from Essential!
Good luck and hope you get something sorted.
Sent from my PH-1 using XDA Labs
Well even though the original purchaser helped me out and got me a copy of his invoice Essential still told me to take a hike. Soooo I am officially out of options.
grumpygoof said:
I have discovered my PH-1 has an unusual problem. If the phone is powered off for a day or two it loses a substantial amount of battery. I found this out when I switched back to my S8+ while on a trip and when I went to switch back to the PH-1 it was down to 60 something percent battery when it was at 100 percent when I powered it down.
This is new behavior as it wasn't doing this when I got it.
Thinking it was a fluke I repeated the exercise a few times with the same result. I reached out to Essential support but because I purchased the phone used (off Swappa) they told me to pee up a rope after making me jump through hoops for week.
I tried a hard reset, re-applying the latest patch, and re-flashing the latest Pie via fastboot. Nothing has worked which makes me believe it is a hardware issue.
Just for laughs I powered up my Nexus 5X which has been powered off for months and it was still at 100% battery.
Anyone have anything I can try? I really like this phone but now can't trust it.
I guess as this is the second time I got burned buying a used phone (first Google and now Essential) I will stop using Swappa. The manufactures will not help so you are on your own when you have issues. I realize the manufactures aren't obligated to help second hand device owners but it still sucks when you have issues not of your own making and they blow you off.
Click to expand...
Click to collapse
I had the same issue with the battery drain after turn off the phone. In my case, I waited until the empty battery.
After 8 hours without battery I plug the phone to the charger and the issue was gone. In my case was after the security update 5 july in Android 8.1.
chris1871 said:
I had the same issue with the battery drain after turn off the phone. In my case, I waited until the empty battery.
After 8 hours without battery I plug the phone to the charger and the issue was gone. In my case was after the security update 5 july in Android 8.1.
Click to expand...
Click to collapse
Maybe I'm not out of options after all. I hadn't heard of that before but your solution certainly seems worth a try. I will let the battery drain and see what happens. Thanks for the post.
grumpygoof said:
Maybe I'm not out of options after all. I hadn't heard of that before but your solution certainly seems worth a try. I will let the battery drain and see what happens. Thanks for the post.
Click to expand...
Click to collapse
Wait 8 hours without battery. After that plug the phone to charger, it's the only trick
Thanks. I will give that a shot. I left it on overnight and it lost 30% of its charge sitting there doing nothing. No radios were turned on.
grumpygoof said:
Thanks. I will give that a shot. I left it on overnight and it lost 30% of its charge sitting there doing nothing. No radios were turned on.
Click to expand...
Click to collapse
Did you leave the phone without a battery for 8 hours before reloading it?
chris1871 said:
Did you leave the phone without a battery for 8 hours before reloading it?
Click to expand...
Click to collapse
No. I haven't gotten that far yet. I'm trying to drain is completely. I'm not using the phone so it's taking longer than I would like. It's weird, it drops 20-30% overnight but doesn't seem to drain excessively while powered on.
chris1871 said:
Did you leave the phone without a battery for 8 hours before reloading it?
Click to expand...
Click to collapse
Ok. I got it to drain completely and let it sit for about 15 hrs. Charging it now. I'll report back when I have some info. Thanks for the suggestion. Even if it doesn't work for me it was certainly worth trying.
I am really curious to see the outcome. Thanks for the updates.
Konnalynn said:
I am really curious to see the outcome. Thanks for the updates.
Click to expand...
Click to collapse
As am I. I recharged it and now need to let it sit powered off for a few days. I'll report back after that.
grumpygoof said:
As am I. I recharged it and now need to let it sit powered off for a few days. I'll report back after that.
Click to expand...
Click to collapse
I was looking up reviews to decide if I should buy one of these and found this forum. I hope for a good result because I have heard some positive things about this phone. Other than this do you have any other input about it?

Categories

Resources