Hi have a HTC Trophy that doesn't have a working camera when the camera app is activated. I just get a blank black screen instead of an image and the usual white icons so I can access settings but can't take a picture.
try to reset ur phone
already...but that wont solve the issue..
Mine started doing exactly the same thing last night after working fine all week. Now, there were 4 applications updates yesterday which maybe caused an issue. However, I also dropped it on a fairly hard surface and it fell flat on the floor. Everything else is working absolutely fine, GPS, Audio, WIFI etc and only the camera seems to be at fault. Even the HTC flashlight app works fine. I have powered down and on a few times but no difference. I could do a full reset, that's the last thing to try but then I will have to start from scratch re-loading all the applications.
At the moment, I'm inclined to believe that dropping it has not done it any good (sounds obvious when I write it out like that). Isn't it amazing how a phone with camera capability has become so important...
Hey guys,
This is my first Samsung after multiple HTCs, so this has really annoyed me... I preordered from Orange back in April, so I've had it since release. Everything was fine, though the battery life was far from perfect.
In the last week, maybe two, I noticed that the screen wasn't turning properly. Then it was stuck on the right side, whenever I turned on Screen Rotation. After 4 restarts, it just does nothing. I tried wiping and starting again, but to no avail...
I've also been into the *#0*# menu and under Sensors, the Accelerometer, Gyroscope and Magnetic selftests all fail. I thankfully don't play any games that require them, but taking photos is stuck to landscape and I can't view them in landscape on my phone...
Any theories?
same problem here mate!
Rooted, installed CWM recovery, fooled around with some Google Edition Roms and now I`m on the same problem.
Out of the blue, the sensor stoped working!
Flashed my original ROM with Odin and that didn`t work.
And background of the recovery (now original) the android has a red triangle and he is lying flat.
Everything else is working...
Someone plz help!
I'm sorry about how this sounds, but I'm glad it's not just me!
I didn't try rooting yet, so it's not related to that. I'm going to call Samsung (no web support...) Tomorrow if I get a chance.
Had yours overheated a few times beforehand? I'm wondering if the sensors are ruined by the heat...
Not sure if it is the heat...
My GS3 was always hot when using! And everything was fine for more than a year.
Your light sensor is working?
Mine is not working either.
To be more precise:
Accelerometer, Proximity, Barometer, Light, Gyroscope, Magnetic, Gesture and Temp-Humid
all of the Sensors of the *#0*# test
=/
Nope, light sensor doesn't recognise when I'm in a call and put it to my ear, or remove it... It senses nothing.
Today I unstalled the 3D Image live wallpaper app (since it uses the Gyroscope) and restarted the the phone, every sensor was up and running again.
So I installed the 3D Image live wallpaper again and after a while the sensors stopped again.
So I unstalled again and rebooted the phone again and... Nothing! This seens to be completly random.
Do you use any Gyroscope 'intensive' app?
I factory reset my handset and nothing, so it's not an app or wallpaper I'm using. After the restore I used the Internet Browser to check the screen rotation, nothing.
I've a similar problem here... the sensors sometimes doesn't work, sometimes does work, it's random. Already tried to restore factory defaults and many different FWs, always with this same behavior....
My S4 has only 3 weeks, and it came like this, but I took some time to identify the problem...
I have the same problem, I tried factory reset several times, changed the FW for all available versions and the problem continues. In my case the only difference is that the sensors operate for a maximum of 30minutes after I reboot the phone and then stop again.
Has anything else happened like getting water near the phone in order for sensors to not work..
Or the phobe fell down?
Sent from my GT-I9500 using xda premium
Can the problem due to the installation of a third-party launcher like Nova or Apex? When using these launcher, none of the sensors work. When back to the default TW launcher, some work while others not working.
Is this a bug?
greeny2010 said:
Can the problem due to the installation of a third-party launcher like Nova or Apex? When using these launcher, none of the sensors work. When back to the default TW launcher, some work while others not working.
Is this a bug?
Click to expand...
Click to collapse
I used stock Touchwiz. My sensors suddenly stopped working. I did a hard reset and problem still existed. Today I will get my phone from repair and post some more info.
Using the *#0*# test mode, all functions are working. However, some of the sensors are working like hit-and-run state. Wondering should I bring it down to the service center.
Got my SGS4 today and flashed it to GE ROM. Everything woks fine, but I tried taking a picture with Photosphere and it kept on drifting off.
I guess that means I have a similar problem. Will test Service menu later today...
OK, Service Menu does not work on GE edition ROM...but I found a little app called Sensor Test for free on the PlayStore and it shows all sensors working fine with the exception of the accelerometer...that gives nonsense values...
It does sound like a fault with hardware not software or anything you have done so you should be able to walk into the orange store or [insert carrier retail store here] and they should replace it as long as your under contract at least thats how it works here in the uk with the sales of goods act
Okay. Strange things. I only habe severe problems in Photosphere. Flashed a different ROM and service menu dass all OK.
GPS toolbox looks OK with the compass ticking slightly to the right, then jerking back. Needs More research...
Update: I flashed back to a 4.2.2 ROM (also Google Edition) and now my problem seems to be gone...
Are you all on 4.3 or do some of you use 4.2 ROMs?
Update2: Turned out to be coinsidence...drifting started in 4.2.2 as well. I then tried my trust old Galaxy Nexus and saw that it also drifts now. I'm completely confused...
Got my S4 back from repair center. They replaced the main board and now everything appears to be working ok.
goodemail said:
Got my S4 back from repair center. They replaced the main board and now everything appears to be working ok.
Click to expand...
Click to collapse
Got mine back, too (Germany, datrepair.de). Don't know what they changed, but it's still not functioning. So disappointed...
Hey i just had the same issue, suddenly (nothing happened, i was playing some game, not even with heavy graphics or anything) and when i was back to my home screen i noticed the auto rotation doesn't work, after i tried rebooting and taking out the battery i re-flashed my omega rom and still, nothing.
In the sensors test they all fail.
Is there anything else other than sending it to repair?
I mean did anyone succeeded in repairing that issue with some simple means?
Thanks!
i had the exact same problem
i claimed warranty, still waiting
Good morning and happy Sunday to all,
after the upgrade via OTA to version 4.4.2 kitkat galaxy s4 rear of the camera no longer works, or has worked better in a month 3 times. I state that I have performed a hard reset before and after upgrading. I tried to install (uninstall ÀThen) also third-party applications to see if it worked in this case but nulla.Ho tried to clear the cache but nothing. On the rare times that worked I noticed that opened handling the camera, but the screen remained black, if I tried to activate the front camera and it worked if I tried to reactivate the rear sometimes worked but all with a lag to be frightening. I do not think it is a hardware problem but software. The'm trying them all but I can not get it to work; another proof that I have done is to use the qrcode reader but nothing works even with quell'app.
I thank those who can give me a hand.
*
greetings to all
I am not a power user like you guys, just a basic user so no roms or anything is installed other than nova launcher.
symptoms:
1)the regular back camera will work fine and take pics normally
2)if i try to switch to the front facing camera i get something like "camera failed" and it will freeze up and exit etc.
3)if i try to switch to video mode with the regular back camera the same thing happens.
4)both times i will have to clear cache through the system settings to get the regular back camera to start working again.
i have tried clearing cache through the system settings and also in the start up menu when you hold volume up+power+home button.
after those didn't work i even tried a factory reset which made me lose all my calender appointments and to do tasks even though i used app backup and restore
nothing has worked to fix this, what can i try next?
also, i think i got a lemon with this phone because most people really like this phone but my experience with it has been horrible. the thing has been laggy and buggy and things just stop working randomly including the ambient light sensor. i wish i could somehow trade this phone in for either a new one of these or something else.
GAH!! im sitting here updating my phone and its hot as hell. this thing frequently overheats. I never had any problems like this with the s1
fupamobile said:
I am not a power user like you guys, just a basic user so no roms or anything is installed other than nova launcher.
symptoms:
1)the regular back camera will work fine and take pics normally
2)if i try to switch to the front facing camera i get something like "camera failed" and it will freeze up and exit etc.
3)if i try to switch to video mode with the regular back camera the same thing happens.
4)both times i will have to clear cache through the system settings to get the regular back camera to start working again.
i have tried clearing cache through the system settings and also in the start up menu when you hold volume up+power+home button.
after those didn't work i even tried a factory reset which made me lose all my calender appointments and to do tasks even though i used app backup and restore
nothing has worked to fix this, what can i try next?
also, i think i got a lemon with this phone because most people really like this phone but my experience with it has been horrible. the thing has been laggy and buggy and things just stop working randomly including the ambient light sensor. i wish i could somehow trade this phone in for either a new one of these or something else.
GAH!! im sitting here updating my phone and its hot as hell. this thing frequently overheats. I never had any problems like this with the s1
Click to expand...
Click to collapse
The S4 always has an overheating issue when using it constantly depending on what you are doing, especially when charging it and using it at the same time. Google results came up with multiple 'solutions' for it, including multiple restarts, replacing the camera module, etc.
Has your phone ever been repaired? And have you tried using a new camera application?
Skyrider said:
The S4 always has an overheating issue when using it constantly depending on what you are doing, especially when charging it and using it at the same time. Google results came up with multiple 'solutions' for it, including multiple restarts, replacing the camera module, etc.
Has your phone ever been repaired? And have you tried using a new camera application?
Click to expand...
Click to collapse
it has never been repaired. i get the same results when i use snapchat.
what is involved with replacing the module?
fupamobile said:
it has never been repaired. i get the same results when i use snapchat.
what is involved with replacing the module?
Click to expand...
Click to collapse
Search Camera module on google. You'll see it's the camera hardware inside the phone. How old is the phone?
Skyrider said:
Search Camera module on google. You'll see it's the camera hardware inside the phone. How old is the phone?
Click to expand...
Click to collapse
not old at all. i think less than a year
you Should try a custom ROM, I also had this camera problems with the stock rom and it was gona as soon as i switched to a custom rom.
Is anyone else experiencing problems with their front facing camera? I've only had my moto x pure for a month. Last week, the camera was malfunctioning and when the app froze, I restarted my phone and the front facing option button was not there anymore. I tried clearing the cache and disabling it, uninstalling the updates and using a different app but it's still not there. Can anyone help me with this problem?
Full wipe.
lafester said:
Full wipe.
Click to expand...
Click to collapse
I did do a factory reset and it worked for a few hours but then it stopped working once again.
Then what apps did you install when it stopped working?
lafester said:
Then what apps did you install when it stopped working?
Click to expand...
Click to collapse
I didn't install any new apps. I was using the rear facing camera for about 2 hours on and off and sometimes it would lag. After that, the camera app started to freeze up every time I opened it up. Then the front facing camera stopped working.
I just noticed my front camera no longer works. It has been a while but it didn't hit me that there was a problem. Cerberus is set to take a photo after two missed passwords and I did notice it was only taking pictures from the rear camera a few weeks ago. Open Camera app doesn't see the front camera either.
I did a factory reset and that didn't help. I also thought I used to be able to pick the storage location but that doesn't show up in the menu.
I am on a 1575 with the latest patch (February Security). I am rooted (systemless) but I am not sure that comes into play since the factory reset didn't fix it.
I have the moto extended warranty including damage but would like to definitely rule out software issues before going down that path.
I continued troubleshooting by installing AICP (I had been running stock), unrooting and also tried booting into android "safe mode" and the front camera still didn't work. I finally rolled back to 5.1.1 using the return to stock tool and the front camera still did not work. I am now believing that the problem is hardware related so I am sending it in to Moto for repairs. Interestingly their website would not process the repair (it said I was not in the US even though my address clearly said US) so I called and they processed it. I have the FedEx label from them and they said the turn around is around 5 days. Back to my HTC M8 for a week or so.
Moto emailed me today and said that my warranty is void because I unlocked my bootloader. I was under the impression that hardware issues would still be covered not to mention that I bought the moto extended warranty. It looks like this is my last moto.
Sent from my m8wl using Tapatalk