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Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
No one else is having this issue?
This is the first i personally have heard of this issue.
I would take it back and see if they can exchange it.
Sent from my DROIDX using XDA App
After the update I would try to go into the camera but it would say that it couldn't open it. A couple hours later it worked no problem. I recommend a factory reset to se if that helps and then try to exchange.
Edit: sort I didn't se that you already tried to reset it. Yeah it is time to take it back.
Sent from my DROIDX using XDA App
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
ANDROID 3G said:
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
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Click to collapse
The links didn't work for be. Would u be kind enough to explain a bit further what the potential problem is regarding the camera? thanks
Links should work now:
https://supportforums.motorola.com/thread/32521?start=0&tstart=0
https://supportforums.motorola.com/thread/32618?tstart=0
https://supportforums.motorola.com/thread/32376?tstart=150
did you take the lens cap off?
Mine works.
Droid X camera problems after update
ANDROID 3G said:
Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
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Click to collapse
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
chuck k said:
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
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Click to collapse
Mine did same thing... i pulled the battery while phone was on per the tech on the phone and it has worked fine since.
I have noticed this on rooted droid x's. Factory wipe didn't really resolve any of the camera issues. Re-loading with SBF resolved the issue sometimes, while other times, a simple cache wipe resolves the issue.
I dont know if this will work, but its just a suggestion that fixed my camera. My camera/camcorder app wouldn't open, so then I went into the gallery and deleted a corrupted image (It was all strange looking, a black square with lines on it, and also wouldn't open in any programs). Once I removed this image from my SD card the camera worked. Worth a try I guess...
Also try using another app to open the camera, like Vignette, in order to see if it is a hardware issue or a blur camera app issue.
Just as the thread title says, my camera is full of bugs, unable to change iso/exposure properly and hangs when I try to focus or take a picture. Had the same problem when using jf4 and jm2 as well as third party camera apps. Is this a software or hardware problem? And any solutions?
you are the very first person to complain about this.
just about every body else loves the camera, including me
http://forum.xda-developers.com/showthread.php?t=731846
AllGamer said:
you are the very first person to complain about this.
just about every body else loves the camera, including me
http://forum.xda-developers.com/showthread.php?t=731846
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I had problems testing the panorama shot, but I never complained, mostly because I don't take pictures and I was just testing it. Also, in the camera's defense, I was talking pictures in a room, where perhaps there was an issue due to corners while the shot is intended to be of landscape....any thoughts?
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Qazz~; said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
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Is this lag ?
Not much lag, but like I said its real buggy, can't even focus.when I tap on an area the box shifts to wheretapped but it does not focus, the box will now get stuck there and the iso/exposure will not change then usually the camera will stop working
Qazz~ said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
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Click to collapse
now, that is an actual problem.
did you try rebooting the phone?
if you can't take even a normal picture, you might have an defective camera
Taking a picture is a hit and miss affair, takes pics 2 out of 10 times i try, it should be a camera problem, going to send it in for warranty now. will report back when its fixed
Have you tried a hard reset to see if the problem goes away?
Whenever things start to go wierd, I alway 1)Soft reset 2)If it does not work do a hard reset 3)If still doesn't work, find out if everyone else with the same firmware has the problem 4) Finally, go to the shop for a replacement, it's likely then to be a hardware issue.
If you have 'fring' installed uninstall it and camera will stop failing
Just updated to JM2, I have fring installed, never had such problem even with stock...
Sorry my bad, fring was recently fixed for sgs
Sent from my GT-I9000 using XDA App
Soft reset, hard reset, flashed firmware again. All did not work. Was sent in for repair a few hours ago, they said it would take 2-3 days, had jm2 on it though and where I live the latest firmware is jf4. Hope they don't bother about that. Hoping for the best
Update!
Just got phone back from Samsung after waiting for 4 torturous days, everything seems to be in working order now, the auto focus is still pretty slow though but other than that its great.
So after all it should have just been a hardware problem as the customer service lady told me that they changed the pcb of the camera
Qazz~ said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
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Click to collapse
I had the same problem get voodoo lag fix if you have any other lag fix un do them before running the voodoo it works rember after you do the lag fix it takes a long time to boot
here is the fix to camera problem!!!!!!!
I had the same problem get voodoo lag fix if you have any other lag fix un do them before running the voodoo it works rember after you do the lag fix it takes a long time to boot
HELP PLEASE.... I bought a new Galaxy S Captivate about 3 weeks ago and i think alrealy had the new Android 2.1 with the GPS Fixed. The Camera was working until a few days ago. Every time I start the Camera app, after just 2 or 3 seconds I am getting the Warning message "Camera Failed". I can only press okay and the Camera app closes. I tried many times and it is always the same.
I tried soft reset, and hard reset which errased all my data, and nothing. Today I decided to upgrade to the new Leaked version of the Froyo 2.2 to see if it would help. Nothing helped. I AM STUCK....
I called Samsung 3rd level support and they said that I should send my phone to them for them to REFLASH my phone. If that would not fix they would replace and send another phone to me.
My problem is that I am out of the USA (I am in Brazil now) for the next 3 months, so I would like to find a way to fi via software now.
Since Samsung said that the best way to fix this Camera problem is the FLASH the phone, and only SAMSUNG has this special flashing software, my question is:
1- DOES ANY ONE KNOWS WHER I COULD DOWNLOAD THIS SAMSUNG FLASHING SOFTWARE ? ANY WHAT WHERE I COULD GET THE ROM ORIGINAL CAPTIVATE 2.1 VERSION?
2- I only know this 2 ways to flash or upgrade my phone,
I897UCJF6-final-OCD-REV0.rar (for Android 2.1)
I897UCJI6-OCD-REV02-Low-designgears.exe (for Android 2.2 leaked version)
But I am not sure that this is the SAMSUNG FLASH version that they are talking about , is it?
Where can I find the real Samsung Flash software ? PLEASE HELP
Solved Thanks to Voodoo
Had practically the same problem, Camera failed yet it worked for Video and even in Panorama mode, I didn't install anything new other than some themes from the Market, I tried factory set, removing the battery ... nothing worked, so I disabled OCLF, uninstalled it, and installed Voodoo lag fix instead, that made the trick !! Don't understand why though , but anyways it's working now
twingerbread 3.3 - video camera
alovell83 said:
I had problems testing the panorama shot, but I never complained, mostly because I don't take pictures and I was just testing it. Also, in the camera's defense, I was talking pictures in a room, where perhaps there was an issue due to corners while the shot is intended to be of landscape....any thoughts?
Click to expand...
Click to collapse
the camera is definitely broken. I'm running kernel 2.6.32.9, twingerbread 3.3 on sgh-i897; and the video option is no-fugu. force-close EVERY time I try to use it.
When i try to camera it says "camera failed".Soft reset, hard reset, flashed firmware again. All did not work
I was wondering if anyone else has run into this issue on the N10 as well or if I just got a fluke.
Front / Back camera worked for first 5 minutes out of the box. After going to a different application and trying to get back to camera, camera app fails to connect. Restart tablet, same problem. Force close gallery/camera app, wipe data/cache for the app and re-open. Same error, camera no longer displays at all.
Factory reset, camera works for a few minutes, try to open it again after leaving, crashes the same way. No third party apps can access camera either. Tried many factory resets, even with only gApps installed same camera prob.
Waiting for RMA now, but has anyone else run into this or something similar? :crying:
HS_Clutch said:
I was wondering if anyone else has run into this issue on the N10 as well or if I just got a fluke.
Front / Back camera worked for first 5 minutes out of the box. After going to a different application and trying to get back to camera, camera app fails to connect. Restart tablet, same problem. Force close gallery/camera app, wipe data/cache for the app and re-open. Same error, camera no longer displays at all.
Factory reset, camera works for a few minutes, try to open it again after leaving, crashes the same way. No third party apps can access camera either. Tried many factory resets, even with only gApps installed same camera prob.
Waiting for RMA now, but has anyone else run into this or something similar? :crying:
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I had this exact problem on my galaxy nexus. I finally pinned it down to an app that controlled the LED (like a flashlight, or torch app). I removed it and it worked fine after that.
Yup looks to be a 3rd party app since it works after factory reset. I would reset it again but choose not to have it reinstall the apps automatically. Then just do the process of elimination until you find the problomatic app. Worth a shot.
Sent from my SPH-L710 using xda app-developers app
Thanks for the advice but I've factory reset multiple times and have only gApps installed, same thing happens :laugh:
I'm having the same problem, both front and back camera are not working properly. I'll try factory reset later this day.
Do you have the cameras working already?
I'm having the same issue too. Today's the first day with my Nexus 10, and right out of the box the Camera doesn't work. Never loaded even once.
Has anyone else had this issue and was able to fix it?
Same problem here! Do you think rooting and flashing CM might solve the issue?
Same here. It seems its only the stock camera tho. I installed 2 different cameras from Play Store & both those work perfect. Camera ICS+ & HDR+ both worked for me.
Sent from my Nexus 10 using Tapatalk 2
djd338 said:
Same here. It seems its only the stock camera tho. I installed 2 different cameras from Play Store & both those work perfect. Camera ICS+ & HDR+ both worked for me.
Sent from my Nexus 10 using Tapatalk 2
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I tried these apps but it's still not working for me. Hope it's not hardware related. It worked the first day I had my nexus.
EDIT: Installing CyanogenMod solved the issue =)
EDIT 2: Well it actually solved it for just a day or two, now it's back!
I'm also having this issue too it seems. Created a post about it here: http://forum.xda-developers.com/showthread.php?t=2251337 and thought it was related to my rooting of the tablet since it worked okay before I tried that. Currently on 4.2.0 stock and OEM locked and the issues is still there, starting to think it's a hardware issue.
GabrialDestruir said:
I'm also having this issue too it seems. Created a post about it here: http://forum.xda-developers.com/showthread.php?t=2251337 and thought it was related to my rooting of the tablet since it worked okay before I tried that. Currently on 4.2.0 stock and OEM locked and the issues is still there, starting to think it's a hardware issue.
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Click to collapse
Definitely a hardware issue. I did an RMA with Google ...the new device they sent me has no issues.
Try that if your device is still under warranty! Google is pretty good at getting replacements sent to you within a week!
Turns out it wasn't a hardware issues, the problem I was having was apparently related to the sync of contacts which for some reason completely disabled the camera until such a time as the contacts were synced.
Hi,
Has anyone have a problem with the Laser AutoFocus not working at all
after upgrading to V2.0.2?
2.0.2 was upgraded.using OTA.
Mines not working either..
Did you try anything to get the auto focus back working, cause I tried resetting the phone , wiping the cache, data reinstalling , trying 3rd party camera apps but nothing is making it work again.
Lodged a complaint with customer support, they said they will try a remote reset and put the OS again
, but they are very slow in getting back...
If it still doesnt work then surely time to get a replacement.
vivekfxg said:
Did you try anything to get the auto focus back working, cause I tried resetting the phone , wiping the cache, data reinstalling , trying 3rd party camera apps but nothing is making it work again.
Lodged a complaint with customer support, they said they will try a remote reset and put the OS again
, but they are very slow in getting back...
If it still doesnt work then surely time to get a replacement.
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Click to collapse
Pls keep us updated and if they provide you with a Zip to fix the issue, kindly share, I know someone who is annoyed with this issue.
Mine does seem to work.. Stock camera, stock O2OS 2.0.2.
Can someone try this whose Auto Focus is working fine in V2.0.2
Dial *#808#
and go to Laser Focus
In that there is Focal Test
Please press that and tell me what is the result of that, mine says " Developing" on the screen
and does nothing more...
vivekfxg said:
Can someone try this whose Auto Focus is working fine in V2.0.2
Dial *#808#
and go to Laser Focus
In that there is Focal Test
Please press that and tell me what is the result of that, mine says " Developing" on the screen
and does nothing more...
Click to expand...
Click to collapse
Developing for me too.
Today OnePlus tech support remote logged into my phone and wiped it clean and reflashed OS 2.0.2 new
still Auto Focus wouldnt work, then they suggest me to take it to their service centre, I went to their service centre today, technician checked it and said its a hardware problem and that they will order a new camera module and replace it in 3-4 days on the same phone.
So anyone who has 2..0.2 and their auto focus doesnt work then its probably a hardware problem and not software related.
Guys how do I check if it's working or not from the cam app?
How to check? I'm not using my camera always. Thanks
Developing on my end as well.
engineer000 said:
How to check? I'm not using my camera always. Thanks
Developing on my end as well.
Click to expand...
Click to collapse
Open your camera app and you will see a small laser dot under your camera lense
I tried and I have the IR. I tried to get a picture in a mirror
vivekfxg said:
Today OnePlus tech support remote logged into my phone and wiped it clean and reflashed OS 2.0.2 new
still Auto Focus wouldnt work, then they suggest me to take it to their service centre, I went to their service centre today, technician checked it and said its a hardware problem and that they will order a new camera module and replace it in 3-4 days on the same phone.
So anyone who has 2..0.2 and their auto focus doesnt work then its probably a hardware problem and not software related.
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Thats bad news, but wonder if its hardware issue then why after updating to 2.0.2 it occured suddenly and worked perfectly before updating.
smartbuddy said:
Thats bad news, but wonder if its hardware issue then why after updating to 2.0.2 it occured suddenly and worked perfectly before updating.
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Click to collapse
It's most probably just a bug in the software, and the dude at the service centre wanted to make some money off of unknowing people.
i can see the light but how can i check if it works by the output picture?
Same issue, autofocus doesn't work anymore, it crackles sometimes when I shoot, result is blurry pictures.
Ticket created with OnePlus support.
Wipe cache & data: same result
Try another camera app (Camera FV-5): same result
Waiting for next steps...
Today in the morning the camera was working just fine, but suddenly the app crashed. And when I started it again all was blurry, and the focus was not working anymore. I tried to clean the app cache, do a factory reset and I even flashed 3 different ROMS and the problem was not solved. Is there anything I can do?
Mine has had issues since new, here is what I do, try at your own risk. Open the camera app and give a good tap on the top of the phone (obviously not too hard). I think the cameras physical hardware sticks sometimes.