[Q] HTC Trophy - camera not working need help diagnosing - Trophy General

Hi have a HTC Trophy that doesn't have a working camera when the camera app is activated. I just get a blank black screen instead of an image and the usual white icons so I can access settings but can't take a picture.

try to reset ur phone

already...but that wont solve the issue..

Mine started doing exactly the same thing last night after working fine all week. Now, there were 4 applications updates yesterday which maybe caused an issue. However, I also dropped it on a fairly hard surface and it fell flat on the floor. Everything else is working absolutely fine, GPS, Audio, WIFI etc and only the camera seems to be at fault. Even the HTC flashlight app works fine. I have powered down and on a few times but no difference. I could do a full reset, that's the last thing to try but then I will have to start from scratch re-loading all the applications.
At the moment, I'm inclined to believe that dropping it has not done it any good (sounds obvious when I write it out like that). Isn't it amazing how a phone with camera capability has become so important...

Related

Camera Problem

My camera has seem to gone haywire. One day it was working great and the next it stopped. It has what looks like a weird thermal look to it. I tried restarting it and resetting the camera app but it still doesn't work. I'm pretty sure its not hardware as it didn't drop and it looks fine.

[Q] Camera problems.

Hello
I have been having some problems with the main camera on the A500. It has different tints to it. Sometimes the picture seems to be divided in 4 and all 4 squares have a different hue to them. Restoring to factory settings seem to take care of it for a while. Initially I thought it was "skype" that messed it up, but it is not.
I just restarted the tablet and the camera is giving me a yellow tint, with a clear horizontal stripe about 3/4 inch wide through the middle.
The tab has stock 3.2 on it.
I was wondering if anyone has experienced similar problems and if there was a solution to the problem.
Thank you
Well, I would think the problem seems to be some app/apps you have installed. Based on when you do a factory reset, it goes away.
I would just do another factory reset. Then verify it went away. Run it for a couple of days WITHOUT installing any apps. This will probably rule out a hardware issue.
Then install apps, 1 at a time. Use the camera, and look for issues.
Thanx. I will give that a try.
I traced it back to Swift Key X keyboard for tablets. How is that even possible?
Also yahoo messenger is another one that ruins the camera. As soon as I install any of those apps and reboot, the camera is back to normal.
Does anyone out there use either of those apps?
mobilebone said:
I traced it back to Swift Key X keyboard for tablets. How is that even possible?
Also yahoo messenger is another one that ruins the camera. As soon as I install any of those apps and reboot, the camera is back to normal.
Does anyone out there use either of those apps?
Click to expand...
Click to collapse
So, everything is ok?
Rule #1,
Stay away from apps meant for phones.
Yes, they "may" have tested it it on "1" tablet, then gave it a clean bill of health. Maybe.
Moscow Desire said:
So, everything is ok?
Rule #1,
Stay away from apps meant for phones.
Yes, they "may" have tested it it on "1" tablet, then gave it a clean bill of health. Maybe.
Click to expand...
Click to collapse
I thought it would be ok. But after restarting a few times, the camera colors are off. I'm going to root and install a custom 3.2 to make sure it is not the hardware.
Spasiba for all your help )
any news about this problems.
it seems that my iconia has the same problem- i never noticed it because i dont use the rear camera.
i sold it it today and the guy who bought has described something like what you folks are talking about
the strange thing is that i had done a clean boot before i sold it, and the buyer hasnt installed anything on it yet.
im waiting to hear back from him after he tries another clean boot.
anyone else have any ideas ?
I'm having the same problem. I don't use it much, but the camera was ok before. When I tried using it this weekend, it showed colored translucent squares on the sides. It is not a config problem, as there are no effects turned on. The front camera works 100%. I will post a sample when I get home.
If I change the "whites" config to Incandescent, it kind of solves the problem. Sometimes, the squares appear, but not for most the time.
I believe this is not a harware issue, unless that whites configuration is made with hardware (highly doubt it). I don't have Swift key, or Yahoo messenger, or any other apps that use the camera (other than Skype, but it was already installed when the camera worked).
Did anybody find a fix to this? It seems it is only a problem on stock 3.2.
Edit: not an exclusive 3.2 stock issue, it appears that custom roms have this problem as well.
I have the same issue after ICS ota upgrade...
Any ideas?
I haven't had the issue since the ICS upgrade. Only tested once or twice, but it is working properly.
What I did to partially fix it was changing the White Balance to "Incandescent".

Snapchat camera issue?

Ok...something strange is happening when I use snapchat. I take a picture and than the app closes by itself and the camera refuses to work until I reboot...any other camera app will just gove a can nit connect to camera message until I reboot. Ill reboot and any camera app works (stock/instagram) but as soon as I try snapchat again...it auto closes when I take a picture and suddenly the camera wont connect again.
The strangest part is it was working fine earlier...ive been using snapchat since I got the phone with no issues...so not sure whats up...ive uninstalled and reinstalled...so not really sure what else to do...anyone have any suggestions? Anyone else experience this? Do you think maybe its hardware??? I dont think its hardware cause it works fine until I use snapchat...but idk cant figure this one out
Also, I have done notging new to my phone...no nee apps, no new mods, no new updates...nothing so there really is no reason for this behavior. Ill try odin later but im away from my oc at the moment and just wanted to get other peoples input
Edit: snapchat appears to be working again...still strange that that happened...makes me worried as I dont know if it was the hardware or app failing
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
mg2195 said:
Ok...something strange is happening when I use snapchat. I take a picture and than the app closes by itself and the camera refuses to work until I reboot...any other camera app will just gove a can nit connect to camera message until I reboot. Ill reboot and any camera app works (stock/instagram) but as soon as I try snapchat again...it auto closes when I take a picture and suddenly the camera wont connect again.
The strangest part is it was working fine earlier...ive been using snapchat since I got the phone with no issues...so not sure whats up...ive uninstalled and reinstalled...so not really sure what else to do...anyone have any suggestions? Anyone else experience this? Do you think maybe its hardware??? I dont think its hardware cause it works fine until I use snapchat...but idk cant figure this one out
Also, I have done notging new to my phone...no nee apps, no new mods, no new updates...nothing so there really is no reason for this behavior. Ill try odin later but im away from my oc at the moment and just wanted to get other peoples input
Edit: snapchat appears to be working again...still strange that that happened...makes me worried as I dont know if it was the hardware or app failing
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Fine for me. No issues no lag
I've had the same issue a couple times. It's really weird. It only happens on the rear camera (the 13MP good camera) and only in certain scenarios. I tried to take a picture of my hammock, it locked up and I had to shut down. I took a picture of the ground, no problems. Hammock again, locked up. Flash on/off, doesn't matter. Weirdest thing.
I think it might be the camera software switching between white balances automatically (no proof to back this up, but since it matters where I point the camera, it has to have something to do with what the camera is seeing and doing in response to the scenery) and SnapChat might not play well with one of the white balances.
I just now took a picture of my driveway from inside my house, no problem. Took a picture of the hammock in the yard, freeze up. There's a lot of green in the hammock shot, I don't know if that has anything to do with it.
Have you guys factory reset. First thing I did when I turned it on
My girlfriend's s4 is doing the same thing she only gets it on the front camera but can make it do it at will she says it when the camera first turns on and is focusing and adjusting the color of you take a pic before it settles down it does what the op said.
energyracing said:
I've had the same issue a couple times. It's really weird. It only happens on the rear camera (the 13MP good camera) and only in certain scenarios. I tried to take a picture of my hammock, it locked up and I had to shut down. I took a picture of the ground, no problems. Hammock again, locked up. Flash on/off, doesn't matter. Weirdest thing.
I think it might be the camera software switching between white balances automatically (no proof to back this up, but since it matters where I point the camera, it has to have something to do with what the camera is seeing and doing in response to the scenery) and SnapChat might not play well with one of the white balances.
I just now took a picture of my driveway from inside my house, no problem. Took a picture of the hammock in the yard, freeze up. There's a lot of green in the hammock shot, I don't know if that has anything to do with it.
Click to expand...
Click to collapse
i think your hammock is cursed o.o and i have no issues. it works fine on both front and back cameras in snapchat/any other camera app.
sorry to bump an old post but did anyone ever find a solution to this problem, its been happening to me on my gs4 from verizon. It will work then all of a sudden it does the same thing with the camera and just exits the app?
Same deal on my Galaxy s4 that is barely a month old. Everything was working perfectly fine until a couple of days ago when I try to send snaps using the rear camera.
Goes something like this:
- Take photo with rear camera, app crashes
- Screen freezes at the Snapchat 'loading' screen OR nonfunctional camera within the app (whereas everything else works such as receiving incoming snaps)
- Rebooting works from time to time, but the problem is reoccurring
- Tried clearing cache/reinstalling the app, no luck
It's starting to really get on my nerves.
I had the same problem. Snapchat force closes and camera starts to fail. I contacted the snapchat team and reported the problem. I got a reply saying that they are working on it. Maybe you guys should send them an email too and explain the problem you guys are having.
I have the exact same issue. I've not been able to find a work-around.
snapchat freezes on videos that are longer then like 2-3 seconds it seems... then i have to restart again to get the camera back...
Nothing is wrong with your phones. Snapchat is an extremely ****tily programmed app. What do you expect from a terrible iOS port?
I might suggest Wink! as an alternative, but it doesn't support video, but meh.
Yeah I have the same problem. It's fricken ridiculous. When will they fix this?
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
I think it may have to do with using the CM/non TW camera.. Whenever I used it I experienced this very problem. Since I've gone back to TW, I have not..

[Q] Sensors no longer functioning

Hey guys,
This is my first Samsung after multiple HTCs, so this has really annoyed me... I preordered from Orange back in April, so I've had it since release. Everything was fine, though the battery life was far from perfect.
In the last week, maybe two, I noticed that the screen wasn't turning properly. Then it was stuck on the right side, whenever I turned on Screen Rotation. After 4 restarts, it just does nothing. I tried wiping and starting again, but to no avail...
I've also been into the *#0*# menu and under Sensors, the Accelerometer, Gyroscope and Magnetic selftests all fail. I thankfully don't play any games that require them, but taking photos is stuck to landscape and I can't view them in landscape on my phone...
Any theories?
same problem here mate!
Rooted, installed CWM recovery, fooled around with some Google Edition Roms and now I`m on the same problem.
Out of the blue, the sensor stoped working!
Flashed my original ROM with Odin and that didn`t work.
And background of the recovery (now original) the android has a red triangle and he is lying flat.
Everything else is working...
Someone plz help!
I'm sorry about how this sounds, but I'm glad it's not just me!
I didn't try rooting yet, so it's not related to that. I'm going to call Samsung (no web support...) Tomorrow if I get a chance.
Had yours overheated a few times beforehand? I'm wondering if the sensors are ruined by the heat...
Not sure if it is the heat...
My GS3 was always hot when using! And everything was fine for more than a year.
Your light sensor is working?
Mine is not working either.
To be more precise:
Accelerometer, Proximity, Barometer, Light, Gyroscope, Magnetic, Gesture and Temp-Humid
all of the Sensors of the *#0*# test
=/
Nope, light sensor doesn't recognise when I'm in a call and put it to my ear, or remove it... It senses nothing.
Today I unstalled the 3D Image live wallpaper app (since it uses the Gyroscope) and restarted the the phone, every sensor was up and running again.
So I installed the 3D Image live wallpaper again and after a while the sensors stopped again.
So I unstalled again and rebooted the phone again and... Nothing! This seens to be completly random.
Do you use any Gyroscope 'intensive' app?
I factory reset my handset and nothing, so it's not an app or wallpaper I'm using. After the restore I used the Internet Browser to check the screen rotation, nothing.
I've a similar problem here... the sensors sometimes doesn't work, sometimes does work, it's random. Already tried to restore factory defaults and many different FWs, always with this same behavior....
My S4 has only 3 weeks, and it came like this, but I took some time to identify the problem...
I have the same problem, I tried factory reset several times, changed the FW for all available versions and the problem continues. In my case the only difference is that the sensors operate for a maximum of 30minutes after I reboot the phone and then stop again.
Has anything else happened like getting water near the phone in order for sensors to not work..
Or the phobe fell down?
Sent from my GT-I9500 using xda premium
Can the problem due to the installation of a third-party launcher like Nova or Apex? When using these launcher, none of the sensors work. When back to the default TW launcher, some work while others not working.
Is this a bug?
greeny2010 said:
Can the problem due to the installation of a third-party launcher like Nova or Apex? When using these launcher, none of the sensors work. When back to the default TW launcher, some work while others not working.
Is this a bug?
Click to expand...
Click to collapse
I used stock Touchwiz. My sensors suddenly stopped working. I did a hard reset and problem still existed. Today I will get my phone from repair and post some more info.
Using the *#0*# test mode, all functions are working. However, some of the sensors are working like hit-and-run state. Wondering should I bring it down to the service center.
Got my SGS4 today and flashed it to GE ROM. Everything woks fine, but I tried taking a picture with Photosphere and it kept on drifting off.
I guess that means I have a similar problem. Will test Service menu later today...
OK, Service Menu does not work on GE edition ROM...but I found a little app called Sensor Test for free on the PlayStore and it shows all sensors working fine with the exception of the accelerometer...that gives nonsense values...
It does sound like a fault with hardware not software or anything you have done so you should be able to walk into the orange store or [insert carrier retail store here] and they should replace it as long as your under contract at least thats how it works here in the uk with the sales of goods act
Okay. Strange things. I only habe severe problems in Photosphere. Flashed a different ROM and service menu dass all OK.
GPS toolbox looks OK with the compass ticking slightly to the right, then jerking back. Needs More research...
Update: I flashed back to a 4.2.2 ROM (also Google Edition) and now my problem seems to be gone...
Are you all on 4.3 or do some of you use 4.2 ROMs?
Update2: Turned out to be coinsidence...drifting started in 4.2.2 as well. I then tried my trust old Galaxy Nexus and saw that it also drifts now. I'm completely confused...
Got my S4 back from repair center. They replaced the main board and now everything appears to be working ok.
goodemail said:
Got my S4 back from repair center. They replaced the main board and now everything appears to be working ok.
Click to expand...
Click to collapse
Got mine back, too (Germany, datrepair.de). Don't know what they changed, but it's still not functioning. So disappointed...
Hey i just had the same issue, suddenly (nothing happened, i was playing some game, not even with heavy graphics or anything) and when i was back to my home screen i noticed the auto rotation doesn't work, after i tried rebooting and taking out the battery i re-flashed my omega rom and still, nothing.
In the sensors test they all fail.
Is there anything else other than sending it to repair?
I mean did anyone succeeded in repairing that issue with some simple means?
Thanks!
i had the exact same problem
i claimed warranty, still waiting

Camera not focusing???

Today in the morning the camera was working just fine, but suddenly the app crashed. And when I started it again all was blurry, and the focus was not working anymore. I tried to clean the app cache, do a factory reset and I even flashed 3 different ROMS and the problem was not solved. Is there anything I can do?
Mine has had issues since new, here is what I do, try at your own risk. Open the camera app and give a good tap on the top of the phone (obviously not too hard). I think the cameras physical hardware sticks sometimes.

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