Database Users

[Q] Is my Tab done for? Is it fixable? Help!

I'm having the following problems with my TAB and would like to know it's fixable. I treid almost everything to fix it without success. I'm hoping someone can help me. Anyone have these problems before?
1. Doesn't charge normally. It would charge but charge really slow like it's connected via us. It shows an x next to the lightening icon when I charge it using the original charger and cable.
2. I cannot go into recovery mode. I get the black screen with the white line. There's also no boot animation when it boots up.
3. The camera doesn't work. I get a fail message when I open it.
4. My computer doesn't detect it in download mode, kies or mass storage. My computer detect my samsung galaxy s i9000 without any problems so I know it's not the computer. I cannot change the firmware because my computer doesnt detect it.
5. I dont have the receipt to do a warranty repair. What are my other option?
AT&T SGH-i987
Firmware 2.2
Baseband P1000XXJHA
Kernel 2.6.32.9 [email protected] #19
Build XXJMA
Any help is much appreciated! Thanks!

Did you register your Tab with Samsung?
If so, they have a record of your purchase and will be able to provide support.
If not, then try this which I got from their online chat: Hope it helps.
"Kyle: To recover the device via the hardware keys, do the following:
Kyle: 1. Power off the handset.
Kyle: 2. Hold the Vol Down Key + Vol Up Key + Power Key for 15 seconds then release.
Kyle: 3.When the recovery screen comes up, use the volume up key and volume down key to navigate through the selections and the power key to select item.
Kyle: 4. Select Delete all user data to recover the device. To confirm, scroll down and select Yes – delete all user data. The phone reboots and again displays the recovery screen.
Kyle: 5. Select Reboot system to restart the handset again. "

Thanks but I cannot get to that recovery screen like I said above. All I get is a black screen with a white line when I try to go into recovery mode. I also purchase this used with no receipt.

U just need to flash a working rom. Try roto jm... in the dev forum
Your tab was modified. I wont blame Samsung if they wont fix it for u
Sent from my SGH-I987 using XDA App

How do i flash to a different rom if a computer wont detect it?

Do you have the latest kies installed? Is USB Debug on? If it still doesn't detect, have you tried android-sdk or heimdall. Each comes with usb driver. I find it hard to believe your PC doesn't detect the tab. I never heard such thing before unless you're the real first victim then...yeah, try to call Samsung and pay a fee.

Yes, I tried to use android-sdk and heimdall but they don't detect my TAB for me to do anything. I also installed the newest KIES software. I also don't understand why it doesn't detect it in download mode. This is the first time I encounter this problem. I flashed my Galaxy S I9000 phones many times without a problem. Is the combination of the firmware and kernal I have that is causing my computer not to detect the TAB?
Is there a way to root my TAB via an APK? I tried Z4Root but it's not working. It tries to acquirer shell and closes after a few vibrate. yes, debugging mode is on.

starbuck123 said:
Yes, I tried to use android-sdk and heimdall but they don't detect my TAB for me to do anything. I also installed the newest KIES software. I also don't understand why it doesn't detect it in download mode. This is the first time I encounter this problem. I flashed my Galaxy S I9000 phones many times without a problem. Is the combination of the firmware and kernal I have that is causing my computer not to detect the TAB?
Is there a way to root my TAB via an APK? I tried Z4Root but it's not working. It tries to acquirer shell and closes after a few vibrate. yes, debugging mode is on.
Click to expand...
Click to collapse
You've followed Heimdall's README and installed the included driver? Make sure you follow the instructions exactly.
If you have done that and your device still isn't recognised consider trying a another cable, USB port or entirely different PC.

Benjamin Dobell said:
You've followed Heimdall's README and installed the included driver? Make sure you follow the instructions exactly.
If you have done that and your device still isn't recognised consider trying a another cable, USB port or entirely different PC.
Click to expand...
Click to collapse
Thanks for your advice but I already tried above. I didn't have any problems/trouble connecting my Verizon Tab and Galaxy S phone to the computers to change the roms. There is most likely something wrong with the Tab. I gave up and contacted Samsung yesterday. I sent the Tab to them yesterday and hopefully they won't charge me to fix it.

[Q] Huawei E5372s-32 stuck on boot after wrong firmware

Hello
i need help to back my E5372s-32 which stuck on boot and give me logo of Huawei
after connect it to my PC cannot feel with modem
i tried to enter ' Force download " mode to firmware it using (power+Menu) buttons during turn on but i could see it for less 1 second
i could get manual for the device may help
http://www.mediafire.com/download/f...aintenance+Manual+Basic+Version+V1.2.rar.html
thanks

That Simply means there is an error on the phone software, Update it and it'l be 5n

Unfortunately XDA is not the right place to talk about MiFi Routers. So although there are millions of members here, very few will find your post, and very few of those who do will be able to help you. So you will probably have much better success in places like the GSM-Forums website.

thanks for advice , I will post it here too , you mean gsmhosting?
I get some update after many trying
I press power+Menu , as soon as (Force download) appear I quickly plugin the USB cable which connected to PC
suddenly I got screen of mifi ( DONOT POWER OFF) its force update screen, then my pc starts to feel with the modem and starts to installing driver
the problem that this PC have new windows so it does not recognize of all drivers,
after some time I installed the driver from
https://docs.google.com/file/d/0B9zJjgJXRt_eTlU2N2pJSVlRMWs/edit?pli=1
then I tried to Enter Force download again I could not
I tried more but as soon as I enter it , the mifi go out again to Huwaie logo
I do not know how I enter fore download mode easy and make PC feel again with Mifi

Please alaa i have same a problem with huawei E5372 , but when i update nothing comining only huawei logo freeze
الله يا خليك يا عم علاء عندي نفس المكلة و كل لما اعملها مش بترضى و الججهاز بيعلق ممكن حل

alaa2003 said:
Hello
i need help to back my E5372s-32 which stuck on boot and give me logo of Huawei
after connect it to my PC cannot feel with modem
i tried to enter ' Force download " mode to firmware it using (power+Menu) buttons during turn on but i could see it for less 1 second
i could get manual for the device may help
http://www.mediafire.com/download/f...aintenance+Manual+Basic+Version+V1.2.rar.html
thanks
Click to expand...
Click to collapse
I know I may be a little too late but I found the solution to this. I was stuck on the FTM screen but THIS firmware solved it. It is really easy. Try it out and tell me how it goes. All the best.

Dear i have the same problem. with my sts huawei router. Could you please tell us the whole procedure how you did it? like from the start how to install driver how to flash with full links how to move my device into download mode to detect it with computer and make installation which tools needed. Thnx in Advance.

have you solved the problem ??

Ok, so I'll try to make this short, this is how I fixed the logo bootloop.
I basically flashed a wrong firmware and the device was rendered unusable(stuck at logo).
First of all u need to use "Huawei Vodafone R215 – E5372 Flasher by fr3nsis" u can google it.
U need to find the right .hmf firmware to flash with fr3nsis.
The only one that I found and worked was "R215MobileWifiFirmware_v3.1"
it contains 13 files .bin and the flashable R215MobileWifiFirmware_v3.1.hmf.
You also need R215MobileWifiFirmware_v3.1.exe
After getting the files u need to put the device in download mode,
take the battery out and put it back, press and hold menu and power until some text appears(1 second),
right when the text appears press menu and it should get you into download mode.
Now u can use the the flasher tool to flash the firmware. after a few seconds, it should say "fail"
restart device and flash with R215MobileWifiFirmware_v3.1.exe. it should now work

searching R215MobileWifiFirmware_v3.1.hmf
Hgall8 said:
Ok, so I'll try to make this short, this is how I fixed the logo bootloop.
I basically flashed a wrong firmware and the device was rendered unusable(stuck at logo).
First of all u need to use "Huawei Vodafone R215 – E5372 Flasher by fr3nsis" u can google it.
U need to find the right .hmf firmware to flash with fr3nsis.
The only one that I found and worked was "R215MobileWifiFirmware_v3.1"
it contains 13 files .bin and the flashable .
You also need R215MobileWifiFirmware_v3.1.exe
After getting the files u need to put the device in download mode,
take the battery out and put it back, press and hold menu and power until some text appears(1 second),
right when the text appears press menu and it should get you into download mode.
Now u can use the the flasher tool to flash the firmware. after a few seconds, it should say "fail"
restart device and flash with R215MobileWifiFirmware_v3.1.exe. it should now work
Click to expand...
Click to collapse
*Hi, friend Hgall8, do you still have the R215MobileWifiFirmware_v3.1.hmf? I've been searching but I do not get it anywhere on the internet*

jose_amaral97 said:
*Hi, friend Hgall8, do you still have the R215MobileWifiFirmware_v3.1.hmf? I've been searching but I do not get it anywhere on the internet*
Click to expand...
Click to collapse
Not sure if I'm allowed to post links here, I'll send you the link in pm

E5372T -,Stucked on boot logo firmware version 21.290.03.00.838
Hi do you have any solution for version 21.290.03.00.838(current) ? I'M stucked on boot logo. How to downgrade to version 21.290.03.00.00? I tried using Fr3sis flasher 1.0v and it didn't work. I also tried Fr3nsis 1.6v but it didn't work bcuz it doesn't detect the com port meanwhile fr3nsis 1.0v can read the com port but different number of Com port. Let say huawei modem (com 9) but when it comes to detect the port using Fr3nsis 1.0v it show com4 instead. Desperately need help

Sir I have huawei e3272s-927 airtel modem when I upgrade software with wizard after the device not found and modem symbol is in device manager appear and disappear what the solution pls help me

dr_edmund said:
Hi do you have any solution for version 21.290.03.00.838(current) ? I'M stucked on boot logo. How to downgrade to version 21.290.03.00.00? I tried using Fr3sis flasher 1.0v and it didn't work. I also tried Fr3nsis 1.6v but it didn't work bcuz it doesn't detect the com port meanwhile fr3nsis 1.0v can read the com port but different number of Com port. Let say huawei modem (com 9) but when it comes to detect the port using Fr3nsis 1.0v it show com4 instead. Desperately need help
Click to expand...
Click to collapse
use boot short pin method its helped
---------- Post added at 06:22 PM ---------- Previous post was at 06:16 PM ----------
alaa2003 said:
thanks for advice , I will post it here too , you mean gsmhosting?
I get some update after many trying
I press power+Menu , as soon as (Force download) appear I quickly plugin the USB cable which connected to PC
suddenly I got screen of mifi ( DONOT POWER OFF) its force update screen, then my pc starts to feel with the modem and starts to installing driver
the problem that this PC have new windows so it does not recognize of all drivers,
after some time I installed the driver from
https://docs.google.com/file/d/0B9zJjgJXRt_eTlU2N2pJSVlRMWs/edit?pli=1
then I tried to Enter Force download again I could not
I tried more but as soon as I enter it , the mifi go out again to Huwaie logo
I do not know how I enter fore download mode easy and make PC feel again with Mifi
Click to expand...
Click to collapse
first press menu then power dont release until show arrow image
connect mifi to pc
install huawei driver
check your port device use huawei flasher or you can install firmware with exe extension

My s7 edge is stuck on the booting screen help asap!!

My phone's model number is SM-G935F i got stuck on the booting screen where is says "samsung galaxy s7 edge" after flashing this rom called renovate (http://forum.xda-developers.com/s7-edge/development/17-03-26-renovate-edge-beta-1-sm-g935f-t3339149) i really need help asap!

Download samsung smart switch from samsung website. put the phone into download mode. connect it . Follow steps and click something named as emergency recovery/restore go watch a video
https://www.youtube.com/watch?v=9QhJngOuLQ4
Hold the power button, volume down and home, will take few seconds

Boot to TWRP and select Reboot - System

rebel021 said:
boot to twrp and select reboot - system
Click to expand...
Click to collapse
i did and still stuck :/

nour almsry said:
i did and still stuck :/
Click to expand...
Click to collapse
it wont boot into twrp. either you go through odin route or smart switch route. flashing twrp will get back you twrp. But I prefer start afresh.
Best choice will be use smart switch, then enable developer mode , then unlock boot loader, flash twrp and super user. After that flash a new rom.

sohojmanush said:
it wont boot into twrp. Either you go through odin route or smart switch route. Flashing twrp will get back you twrp. But i prefer start afresh.
Click to expand...
Click to collapse
okay will try the smart switch brb

sohojmanush said:
it wont boot into twrp. either you go through odin route or smart switch route. flashing twrp will get back you twrp. But I prefer start afresh.
Best choice will be use smart switch, then enable developer mode , then unlock boot loader, flash twrp and super user. After that flash a new rom.
Click to expand...
Click to collapse
my device dose not show on smart switch or odin there is something called gadget serial is blocking my device

nour almsry said:
my device dose not show on smart switch or odin there is something called gadget serial is blocking my device
Click to expand...
Click to collapse
serial number is in the box

nvm it was the drivers . trying the smart switch now

sohojmanush said:
serial number is in the box
Click to expand...
Click to collapse
it says unsupported device in smart switch. maby we should try the odin route what is that?

nour almsry said:
it says unsupported device in smart switch. maby we should try the odin route what is that?
Click to expand...
Click to collapse
odin route is much more complex. you need to have clear idea about your phone rom, firmware.. i will not be able to help you in that. Try to reboot your phone again into download mode. then re connect your phone again and after that enter the model number correctly. with the G too. it will ask you the serial number then. it will written as s/n :
watch the video link. that explained it nicely.

nour almsry said:
it says unsupported device in smart switch. maby we should try the odin route what is that?
Click to expand...
Click to collapse
Download your same devcie model and csc firmware on sammobile.com then download the latest odin version and flash the downloaded firmware through odin that's it.
You can find your firmawre build no under about device menu.

sohojmanush said:
odin route is much more complex. you need to have clear idea about your phone rom, firmware.. i will not be able to help you in that. Try to reboot your phone again into download mode. then re connect your phone again and after that enter the model number correctly. with the G too. it will ask you the serial number then. it will written as s/n :
Click to expand...
Click to collapse
i have some expert with odin i used to to flash roms and jailbreak many devices . and the serial number was a problem with my pc not being able to recognize my device but now it is fixed

nour almsry said:
i have some expert with odin i used to to flash roms and jailbreak many devices . and the serial number was a problem with my pc not being able to recognize my device but now it is fixed
Click to expand...
Click to collapse
let us know when its fixed

sa3d12 said:
Download your same devcie model and csc firmware on sammobile.com then download the latest odin version and flash the downloaded firmware through odin that's it.
You can find your firmawre build no under about device menu.
Click to expand...
Click to collapse
will try

Samsung a56 sm-a510f i messed up

it says "an error occured while updating the device software Use the emergency recovery function in the smart switch pc software"
it used to say "recovery is not seandroid enforcing" i tried like 10 diffrent stock roms to get rid of it and this happened at last.
i reset my phone and this screen comes back everytime... I can enter the download menu via pressing volume down+home+power, but i cant enter the recovery mode. somebody please help...

Ok so you need a computer and download Samsung Smart Switch. Put phone in download mode and connect it to PC. You also need Samsung USB drivers. There needs to be a button for emergency download, I forgot it but you will find it (in the smart switch program). you need to enter serial number and phone model or what it says. The serial number needs to be on the back of the phone. This will save you.

help whit my samsung J5 please

Hi guys, I've been looking on the forums and i didn't find a way to solve my problem, my Samsung J5 J500m has the "An error has occurred while updating the device software. Use the emergency recovery function in the smart switch PC software" screen. I've tried both smart switch and Samsung kies and it hasn't worked, the thing is that i don't have the "depuration usb" on, nor the eom unblocked, the phone interal memory is almost full and i don´t have any custom recovery such as twrp or others.
If anyone knows how to solve this or can send me to the right thread i would really appreciate it

capurrex said:
Hi guys, I've been looking on the forums and i didn't find a way to solve my problem, my Samsung J5 J500m has the "An error has occurred while updating the device software. Use the emergency recovery function in the smart switch PC software" screen. I've tried both smart switch and Samsung kies and it hasn't worked, the thing is that i don't have the "depuration usb" on, nor the eom unblocked, the phone interal memory is almost full and i don´t have any custom recovery such as twrp or others.
If anyone knows how to solve this or can send me to the right thread i would really appreciate it
Click to expand...
Click to collapse
You don't need usb debugging or oem unlocked to recover your phone. Smart switch's emergency recover detector isn't that reliable sometimes it doesn't detect devices in emergency recover mode. However there should be a second tab in smart switch to recover your phone. It's "device initialization", device initialization works similar like odin. If you don't have this tab then you probably installed a newer version of smart switch. If that's the case follow this instruction:
1. Uninstall current installed smart switch from your pc
2. Download this ealier version of smart switch from samsungs official download center.
3. Install it. Once you run smart switch you might get a pop up screen to update to the latest smart switch version: don't update it!!. press cancel.
4. Now reinstall usb drivers in smart switch: more > reinstall device driver. Make sure to disconnect your cable first.
5. if finished, locate to More > Emergency software recovery and initialization > device initialization
6. There is a section to enter your model name, enter SM-J500M. Press search.
7. Now you need to enter your serial number. As you can't access your phone to view your serial number, you can still find it printed on your phone packaging or behind your device's battery. Enter your serial number in S/N section. Press confirm. Note: New devices don't support "device initialization" but your device should be still supported
8. Now you should see a pop up window where you see something like "initialized version". Press Ok and let smart switch recover your device. You should see a bar appearing on your device screen. If you press "ok" be warned! this step will wipe all your data on your internal storage!
9. After it's finished your device should boot normal again.
Good Luck! :fingers-crossed:

It says "this devices don't support device initialization"
Thanks anyway,

capurrex said:
It says "this devices don't support device initialization"
Thanks anyway,
Click to expand...
Click to collapse
Can you access odin mode (volume down + home button + power button to boot to odin mode)?
If yes, flash a stock firmware for your device using odin. You can download stock firmwares from SamMobile, SamFrew or Updato. Make sure you run Odin as administrator

Thank you, it worked!! :victory::victory:
i was trying whit a sammobile firmeware, i supose it was the wrong one, thanks for sending me the right one