A while ago I installed cynogenmod 13 (I believe thats what it was) , tried to take a video and the video would only record half the time (would act like it was taking the video but it was actually a static image with the worst sounding audio) and the audio was horrendous. Wife next to me was on stock rom, focus wasnt as good but audio came thru perfect. I went back to stock rom and everything was back to normal.
Months later I am at the range and I tried to take a slow motion video, video came thru with audio.
I called someone right after and no one could hear me. Tried to use voice to text and voice recorder no one could hear me.
I figured being that close to rifles that i blew the microphone. Well i just used headphones with built in mics for a while to I got a new phone.
Well I went on a trip and used the axon 7 for pics and i took a video. I was showing some one the video when i noticed It was playing audio.
I figured out the audio only works when recording video.
Unlocked bootloader, was on stock. Things i tried was using drakon full stock rom and boot loader flashing everything back to full stock, upgrading to custom roms, just upgraded to new modem and bootloader for 7.1.1 . current stock rom rooted with super su and twrp recovery. a2017U.
I tried everything i read about disabling ok google. reseting to defualt. Any Ideas?
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On my wife's Aria, the external speaker stopped working. No sound what so ever. Verified settings, tried speakerphone, videos, music, etc., no sound. Not even static or crackling noise.
The Aria had been running the latest version of Cyanogen for the past 2 months with no issues.
Below are the steps I did.
1. Backed up current CM ROM via ROM Manager
2. Restored original AT&T ROM - Still no speaker
3. Restored CM ROM from step 1 - Still no speaker
4. Restored original AT&T ROM - Still no speaker
5. Booted into bootloader - clear storage, unrooting phone - Still no speaker
6. Call AT&T, went through warranty support, replacement Aria shipped out
7. Restored CM ROM from step 1 again - SPEAKER IS NOW WORKING
I'm not sure what's going on here, however I'm taking the new/refurb phone they are sending us since this could be software or hardware.
Anyone else seen anything like this?
The speaker stopped working again this morning...
I've been using this GPE ROM for a little under 3 months now and everything was working fine until a few weeks ago I lost sound to my phone. Music wouldn't play, and music players would crash. YouTube videos are in slow motion and are unwatchable. Sometimes sound in phone calls work, other times it doesn't. I looked around for a fix and even posted in the Q&A thread for this ROM (for which I received no response since I posted in November 22), but found nothing. I found a few temporary fixes for sound to come back for a variable amount of time, including taking out the battery for a few minutes and rebooting it, rebooting the phone a few times until sound works, and restarting the phone with headphones plugged in.
I tried the only other viable option: doing an advanced wipe x2 and reflashing the rom with a clean install.. unfortunately that didn't seem to work either. I would obviously love to get this fixed as I use my phone a lot and not having the ability to make phone calls, listen to music, and watch videos is very frustrating.
Any suggestions/solutions?
You could try flashing stock and redoing the whole process.
Any luck?
kntorkel said:
I've been using this GPE ROM for a little under 3 months now and everything was working fine until a few weeks ago I lost sound to my phone. Music wouldn't play, and music players would crash. YouTube videos are in slow motion and are unwatchable. Sometimes sound in phone calls work, other times it doesn't. I looked around for a fix and even posted in the Q&A thread for this ROM (for which I received no response since I posted in November 22), but found nothing. I found a few temporary fixes for sound to come back for a variable amount of time, including taking out the battery for a few minutes and rebooting it, rebooting the phone a few times until sound works, and restarting the phone with headphones plugged in.
I tried the only other viable option: doing an advanced wipe x2 and reflashing the rom with a clean install.. unfortunately that didn't seem to work either. I would obviously love to get this fixed as I use my phone a lot and not having the ability to make phone calls, listen to music, and watch videos is very frustrating.
Any suggestions/solutions?
Click to expand...
Click to collapse
Have you found a fix to this issue by anychance, I'm experiencing the same issues no matter how many times I odin back to nb1 or flash others roms.
After flashing viper4android, the speakers are unable to produce sound of any sort. I tried flashing the factory image, and uninstalling the viper driver, but nothing seems to work. Any ideas?
I have the same problem. I can only get sound/video when headphones are plugged in. This happened to me right after installing V4A, I've been frantically searching and haven't found a solution yet.
Edit: Unrooting and flashing stock worked for me. Hope it works for everyone else!
i had the same problem this morning, i went back to stock and no luck, reflash pure nexus and vendor and still no sound at all, i wasn"t able to call, watch youtube videos, play music, not even able to take pictures and videos. ..
i call costumer service and they told me it was a hardware issue , so they send me a new phone,
Same here, getting the phone replaced by google.
Hey guys! I am not able to listen to music or open youtube videos or even do anything related to output of audio of my phone. On Google play music, I get "Couldnt pay tax requested" and on youtube I get playback error. I am not able to make calls as well.
I have flashed numerous images and the issue still persists. If anyone could guide me towards the right direction that would be great.
I bought the phone 7 months ago and suddenly this incident took place. I was running stock 7.1.2 when this happened by the way
Thank you for the help.
First of all, 7.1.2 is a Beta stage not a release.
Second, If you can have sounds on other options such as ringtones and so on, then it is an OS issue and a clean flash might solve it.
wizardwiz said:
First of all, 7.1.2 is a Beta stage not a release.
Second, If you can have sounds on other options such as ringtones and so on, then it is an OS issue and a clean flash might solve it.
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Click to collapse
Thank you for the reply.
No sound from Ringtone as well. Like no audio is playing on my phone at the moment.
Cheezzyy said:
Thank you for the reply.
No sound from Ringtone as well. Like no audio is playing on my phone at the moment.
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So how can you tell if it isn't a hardware issue and not Android problem?
I haven't heard of what you are describing as being a known bug in 7.1.2. You can try a factory restore but personally I would do a clean flash of the latest stable Google image and see if it fixes your problem. And I would use the flash-all.bat command like Google suggests rather than flash all the parts individually like the Heisenberg guide on XDA tells you to do. I don't suppose you are running any audio mods on your phone? And you checked the obvious? Your phone isn't in Airplane Mode, Do Not Disturb isn't activated, sound shows the various volume levels aren't at 0?
Having same issue, no audio at all from speakers, cant play youtube / googleplay music or videos, headphone jack does not work eighter, wont even detect the headphones, soft reset/ hard reset wont work, havent tryed out rooting and changing rom or reverting from 8.0 (currently running), apart form audio everything works fine, im still trying to figure out warranty as its still in its period, but without proof of purchase they are beeing jerks so far, so im rooted with some ideas is ive had previous experiences with phones, might it be possible for audio drivers to go missing or messed up? or should i take it to a repair shop and see how much theyll ask for it? or shuld i just upgrade to something better and let this brave hero die alone, maybe use as hotspot in my car haha
Hello.
My friend got a nexus 6p one year ago. One month ago he started to have problem. He was on stock rom
-First when he pressed the touch screen he heard small weird noises (hard to describe)
Then progressively :
-Speaker stopped working
-he could not play youtube video in you tube app : a weird error message (every time different) appeared. Gallery videos don't work as well
-But weirdly enough video played in the web browser including youtube videos, works, still without sound.
-He cannot make calls
-Jack plug doesn't works either, but he can use his Bluetooth headphones
We tried to install a custom rom (lineage os). We succeeded, but the above problem appeared again.
Then we flashed the factory image [url]https://developers.google.com/android/images[/URL] for nexus 6p. We also succeed but the above problem appeared again.
Thanks in advance for your help
ilininja said:
Hello.
My friend got a nexus 6p one year ago. One month ago he started to have problem. He was on stock rom
-First when he pressed the touch screen he heard small weird noises (hard to describe)
Then progressively :
-Speaker stopped working
-he could not play youtube video in you tube app : a weird error message (every time different) appeared. Gallery videos don't work as well
-But weirdly enough video played in the web browser including youtube videos, works, still without sound.
-He cannot make calls
-Jack plug doesn't works either, but he can use his Bluetooth headphones
We tried to install a custom rom (lineage os). We succeeded, but the above problem appeared again.
Then we flashed the factory image [url]https://developers.google.com/android/images[/URL] for nexus 6p. We also succeed but the above problem appeared again. Thanks in advance for your help
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Click to collapse
The 6P has two speakers, and they wouldn't both fail at the same time. Sounds like he's damaged the phone somehow. The audio jack and speaker output both not working seem to back this up. I've seen the headphone jack part available separately, and there are guides available to replace it. Before flagging it as a hardware issue and opening the phone up, you want to make sure you wiped the phone completely by formatting the partitions (system, userdata, cache) and use the flash-all.bat included with the full Google image. There is a remote chance it is software related, but I doubt it.
You could always flash a custom kernel, use a kernel manager app to turn off the large core cpu and see if the problems go away. If they do its related to the build problem that causes the 6P to boot loop but those particular symptoms aren't familiar. It's still worth a try if flashing the stock image doesn't fix the problem.
jhs39 said:
You could always flash a custom kernel, use a kernel manager app to turn off the large core cpu and see if the problems go away. If they do its related to the build problem that causes the 6P to boot loop but those particular symptoms aren't familiar. It's still worth a try if flashing the stock image doesn't fix the problem.
Click to expand...
Click to collapse
You mean disabling the big CPU ?
ilininja said:
You mean disabling the big CPU ?
Click to expand...
Click to collapse
Yes. You can always turn it back on but turning it off apparently fixes the permanent boot loop problem on the Nexus 6P. If the problems you are describing are related to the same build problem then turning it off might make them go away. Sometimes people's phones would start acting odd before going into the permanent bootloop. That phone could be on its way there.
this is purely a guess but the problem may be hardware related with the headphone jack. it could have a physical short somewhere. if thats the case the device may think a headphone jack is being used and wont play through speakers because its being told its plugged in. But wont play because of some physical short or an open.