Database Users

[Q] No sound out of video, audio, games, etc.

Hey everyone! I've looked all over for an answer to this and I haven't been able to find one. My second (only one month old) Nexus 10 has no audio. It was working OK but my unit was one of the ones with crappy, crackly audio. I found a fix here http://forum.xda-developers.com/showthread.php?t=2184333 and everything worked fine for about 2 weeks. Now I'm at 0 sound. Nothing out of the speakers, regular headphones and bluetooth headphones. If I click on an mp3, I get a message saying "unable to play track." Video will only play on MXPlayer. The stock player says "unable to play this file" and games will not even come on. As soon as I click one, it makes as if it's going to start but it shuts down immediately and goes back to the apps screen. Any ideas?

Maybe your software is with problems... You can try factoring reset or something like that, I'd recommend you installing a new ROM, as yours is not working. I don't know why, as I said, it's prolly a software (Android) problem. Good luck with your tablet .

XxLordxX said:
Maybe your software is with problems... You can try factoring reset or something like that, I'd recommend you installing a new ROM, as yours is not working. I don't know why, as I said, it's prolly a software (Android) problem. Good luck with your tablet .
Click to expand...
Click to collapse
Yeah, I'm hoping it's a software issue. But if it isn't, installing a custom ROM will void my warranty I guess I'll flip the coin. Thanks for your input XxLordxX

Audio and Video Won't Play?

Hi, ever since I got my G928T I've been having an extremely strange problem where video and audio will not play (regardless of source). This means nothing out of the speakers , and in the case of YouTube, the video being frozen on the first frame.
I've done a factory firmware reset through Kies, and am now rooted running the new custom kernel released a few days ago. I also converted /system, /data, and /cache to f2fs.
However, regardless of what I do, the problem persists.
The only way I've been able to do anything about this problem is by placing a phone call and then ending it. I have no idea why, but this will always fix the audio and sometimes the video for a short period of time.
Does anyone have any ideas as to why this is happening? The times when the phone call doesn't fix it are extremely annoying; I practically run my life on my phone and the inability to play media isn't a good thing.
Thanks!

A little more detail with the calling: every single time I want to play a different YouTube video, I have to open the dialer, place a call, and go back to YouTube for the video go begin playback.

Does anyone have any ideas? I'm still trying to find a solutuon!

I dont know i mean trying to find the answer does anyone know this plz give the answer ok

Furthermore, this issue isn't solely audio and video, it's every single sound throughout the OS (including keyboard clicks and tap sounds).
Very odd, I really don't know what to do :/

MAY HAVE FOUND A FIX!! I disabled AdaptSound and SoundAlive with Titanium Backup and I've yet to experience any issues.
This may be what we need!
Let me know if it works for you guys!
I also installed Viper4Audio, and used force enable for the super high audio quality driver.
EDIT: Does not seem to always work; instances of failure have still ocurred
They do, however, seem to be somewhat less frequent...
Good luck everyone!

So a bit more info: ever since installing Viper and disabling said apps via Titanium Backup, I find that most of the time I simply need to press the lock button when the song audio/video isn't working and that'll fix it. I have no idea why turning the screen off would make the phone to play the sound, but that's where I'm at now..

Really annoying bluetooth problems on N6P

Okay so I'm gonna describe my problem as clearly as possible and will hope someone can find a fix for this.
Device: Nexus 6P
OS: Android 6.0.1 (latest vendor & security patch - June 2016)
Bluetooth devices used: Sony MDR 600BT, SOL republic tracks air, jbl synchros earphones, jbl flip 2 speaker.
1) pair earphones/speakers
2) start playing music on earphones/speakers
3) works fine on first run and when screen is off
4) when I switch on my screen to change the song the music stutters for 10 full seconds, then stuttering stops.
5) I change the song and again put screen off, works fine.
6) i put my phone in my pocket and suddenly my phone audio stops skipping??? Wtf???
7) so I change my pocket and put it in my hoodie pocket. (Nearer to earphones - maybe distance is the problem I thought)
8) audio still skips............:crying:
9) put my screen on to change song, audio starts stuttering again like crazy and then stops.
10) I request anyone here to heed this request and tell me how to workaround this problem
Currently running latest android MM 6.0.1 and no improvement .....:crying:
I don't understand one thing - top of the line flagship device and still these problems? Not getting value for my hard earned money. This is wrong.
I tried it with my iPod and it works like a charm. No stutters. No skips. Nothing.
Tried different Bluetooth headphones too in case my Sony earphones were the problem. NO IMPROVEMENT SAME PROBLEM PERSISTS.
TRIED USING IT ON ANY BLUETOOTH SPEAKER THE ABOVE THINGS KEEP HAPPENING AND I AM GETTING REALLY ANNOYED WITH THIS PHONE WHEN IT COMES TO BLUETOOTH.
I'm sorry for agonizing so much. But I hope you'll can understand my problem. And hopefully there's a fix somewhere in the world.

I am having the same issue, and my searches came up with this:
http://forum.xda-developers.com/nexus-6p/help/bluetooth-audio-stutter-wake-unlock-t3384324

Is this a Play Music issue? I don't have these issues, but I don't use Play Music. usually stream through YouTube or something like that instead. Works on BT Headset and Sony BT head unit in my car.

blackwrx02 said:
Is this a Play Music issue? I don't have these issues, but I don't use Play Music. usually stream through YouTube or something like that instead. Works on BT Headset and Sony BT head unit in my car.
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Click to collapse
I can't speak for Zapjack12345, but I notice it with PowerAmp, Pandora, Spotify, YouTube, basically any app that is pushing audio through bluetooth. Audio is fine when the screen is off, but as soon as I pick up the phone, and turn it on to check notifications, things get screwy with the audio

Strange. I just checked with Pandora, YouTube, and IheartRadio and all seem fine with screen off and turning it on, using the pulldown menu, or changing songs. I'm using a cheap set of bluetooth earbuds from Amazon (no-name brand), and am stock with the phone, not rooted (yet) and on June updates. Phone was purchased in May new from Best Buy.

Same issue for me as well. I'm specifically using Amazon and Pandora most of the time. Its very annoying. On Chroma and franco kernel.

What rom are you using? This has been a well documented CM rom issue so any rom that uses CM as a base will and has had this issue since mid-January. Stock and AOSP based roms dont have this issue (from what I've seen and tried).
I'm currently using the 6/15 nightly for OMNIrom and do not have these issues.
As a sidenote, this was also an issue with Android N Dev Preview 2.

uodii said:
What rom are you using? This has been a well documented CM rom issue so any rom that uses CM as a base will and has had this issue since mid-January. Stock and AOSP based roms dont have this issue (from what I've seen and tried).
I'm currently using the 6/15 nightly for OMNIrom and do not have these issues.
As a sidenote, this was also an issue with Android N Dev Preview 2.
Click to expand...
Click to collapse
I'm currently on Pure Nexus 5/6/16. Nothing out of the ordinary installed. Tried clearing the Bluetooth cache, as the issue I am noticing was similar to issues that the Samsung S5 was having, but there was no difference.
I am going to look to go back to stock and see what happens, but looking at what OP posted, it looks like they're on stock, and having the same issue.

I am about to throw my phone in the sea. BT seems like it's getting worse and worse with each update. Cmon Google/Huawei. Don't make me lose faith.
Sent from my Nexus 6P using Tapatalk

krakerx said:
I am having the same issue, and my searches came up with this:
http://forum.xda-developers.com/nexus-6p/help/bluetooth-audio-stutter-wake-unlock-t3384324
Click to expand...
Click to collapse
I had a little less issues when using the Dev Preview 3 but there was another issue that arised that I hope gets fixed.
If you're using bluetooth when driving around when you lose signal or drop/gain data connection the audio skips for a quick second. Through past testing I've done working with kernel devs on 2 phones, the issue is related to how the hotplugging works for the cores. If only one core is running when the connection drops there is an issue with how the cpu ramps up and/or turns on another core to handle the workload. I thought this regression was pretty interesting seeing as one the things they were boasting about at the Google conference was how android would fix slow downs and issues when losing/gaining network connectivity with N. Hopefully it'll be fixed before final release.

akarol said:
I am about to throw my phone in the sea. BT seems like it's getting worse and worse with each update. Cmon Google/Huawei. Don't make me lose faith.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
You and me both. I am on my 3rd 6P and my BT problems are still the same. If the BT problems were only effecting one particular device I could understand but my Microsoft band, BT earbuds and car all seem to disconnect continuously on a bare/stock phone.

Okay guys. I changed my ROM from Resurrection Remix to Paranoid Android and this issue has been solved. Thank you so much for all your help and answers!

Does anyone else have any updates regarding this issue? Literally wanted to throw my phone out of the window during the morning commute.

Zapjack12345 said:
Okay guys. I changed my ROM from Resurrection Remix to Paranoid Android and this issue has been solved. Thank you so much for all your help and answers!
Click to expand...
Click to collapse
Don't use cm based roms

Smallsmx3 said:
Don't use cm based roms
Click to expand...
Click to collapse
Yep, this is 100% the reason. It is a CM issue. AOSP roms like Paranoid Android and Pure Nexus don't have this issue. I love Resurrection Remix, but this is starting to bug me. I may jump to PA rom soon...

Smallsmx3 said:
Don't use cm based roms
Click to expand...
Click to collapse
Thanks. Was about to ask this question. It is a CM issue.

I have had issues with BT dropping randomly in my car on 2 different 6P's. No rhyme or reason, and it doesn't happen often, but annoying when it does. Happened on MM and DP4 currently.
On the flip side, my audio quality went down on my S7E over BT when my smartwatch was connected. Somehow, that doesn't happen with the 6P meaning I can keep my watch on in the car, so I am happy.

Hey, I just found this thread and surprised it took me this long considering I've been having this issue since I got my phone in November.
My 64gb 6P was stock until earlier this week, when I finally rooted and flashed xposed. The issue stopped the day I rooted my phone, and I was thrilled.
After reinstalling most of my apps and getting back into my routine, the problem came back. I've tried booting my phone into safe mode several times before rooting so I'm fairly confident the issue doesn't exist because of a specific app interaction, but I can't figure out what it is to save my life. I might backup again and restore to the backup I made right after rooting to see if I can narrow down the problem.
Other than that, I am very new to this stuff and honestly just thrilled to have found other people having the same issue.
I only experience the problem while connected to my car (2015 Chevy Cruze), and not any other bluetooth device.
Let me know if you guys find/have found anything I suppose?

I kinda have up on trying to narrow down the issue. I tried PureNexus, Paranoid Android, I tried different kernels, different cases. Still kept skipping and jumping, no matter how far, or close it was to my Bluetooth device (car stereo, speakers, home audio system). I went back to stock, no root, no Xposed, pure and simple Android, and I have not had a single issue, it's beautiful.

Weird problems with nexus 6p

Hello.
My friend got a nexus 6p one year ago. One month ago he started to have problem. He was on stock rom
-First when he pressed the touch screen he heard small weird noises (hard to describe)
Then progressively :
-Speaker stopped working
-he could not play youtube video in you tube app : a weird error message (every time different) appeared. Gallery videos don't work as well
-But weirdly enough video played in the web browser including youtube videos, works, still without sound.
-He cannot make calls
-Jack plug doesn't works either, but he can use his Bluetooth headphones
We tried to install a custom rom (lineage os). We succeeded, but the above problem appeared again.
Then we flashed the factory image [url]https://developers.google.com/android/images[/URL] for nexus 6p. We also succeed but the above problem appeared again.
Thanks in advance for your help

ilininja said:
Hello.
My friend got a nexus 6p one year ago. One month ago he started to have problem. He was on stock rom
-First when he pressed the touch screen he heard small weird noises (hard to describe)
Then progressively :
-Speaker stopped working
-he could not play youtube video in you tube app : a weird error message (every time different) appeared. Gallery videos don't work as well
-But weirdly enough video played in the web browser including youtube videos, works, still without sound.
-He cannot make calls
-Jack plug doesn't works either, but he can use his Bluetooth headphones
We tried to install a custom rom (lineage os). We succeeded, but the above problem appeared again.
Then we flashed the factory image [url]https://developers.google.com/android/images[/URL] for nexus 6p. We also succeed but the above problem appeared again. Thanks in advance for your help
Click to expand...
Click to collapse
The 6P has two speakers, and they wouldn't both fail at the same time. Sounds like he's damaged the phone somehow. The audio jack and speaker output both not working seem to back this up. I've seen the headphone jack part available separately, and there are guides available to replace it. Before flagging it as a hardware issue and opening the phone up, you want to make sure you wiped the phone completely by formatting the partitions (system, userdata, cache) and use the flash-all.bat included with the full Google image. There is a remote chance it is software related, but I doubt it.

You could always flash a custom kernel, use a kernel manager app to turn off the large core cpu and see if the problems go away. If they do its related to the build problem that causes the 6P to boot loop but those particular symptoms aren't familiar. It's still worth a try if flashing the stock image doesn't fix the problem.

jhs39 said:
You could always flash a custom kernel, use a kernel manager app to turn off the large core cpu and see if the problems go away. If they do its related to the build problem that causes the 6P to boot loop but those particular symptoms aren't familiar. It's still worth a try if flashing the stock image doesn't fix the problem.
Click to expand...
Click to collapse
You mean disabling the big CPU ?

ilininja said:
You mean disabling the big CPU ?
Click to expand...
Click to collapse
Yes. You can always turn it back on but turning it off apparently fixes the permanent boot loop problem on the Nexus 6P. If the problems you are describing are related to the same build problem then turning it off might make them go away. Sometimes people's phones would start acting odd before going into the permanent bootloop. That phone could be on its way there.

this is purely a guess but the problem may be hardware related with the headphone jack. it could have a physical short somewhere. if thats the case the device may think a headphone jack is being used and wont play through speakers because its being told its plugged in. But wont play because of some physical short or an open.

Headphone trouble

I got a strange problem and honestly I ran out of idea.
I use a custom Rom, resurrection remix for Oreo. I like the Rom. But I tried to change it to another and problem is still the same. I even try Pie, and Nougat.
My problem is with the headphone jack. It's working for the phone and notification sound but not for music.
I got Bose in-ear headphone. When connected, the device start spotify, witch is fine. No music coming out of it. I unplug, music start from speaker. I connect again, no music. I try to raise the volume, doesn't change a thing. I thought my headphone was broken but I also tried with different set. Same result. After that, I was amazed to hear notification sound coming from headphones. Making I can, headphone and mic work properly.
I reinstall the Rom, try to change to another, try to flash viper, always the same result. I try 5 different Rom, for Nougat, Oreo and Pie.
I'm out of idea. Anyone got an idea?
Thanks

Syrius78 said:
I got a strange problem and honestly I ran out of idea.
I use a custom Rom, resurrection remix for Oreo. I like the Rom. But I tried to change it to another and problem is still the same. I even try Pie, and Nougat.
My problem is with the headphone jack. It's working for the phone and notification sound but not for music.
I got Bose in-ear headphone. When connected, the device start spotify, witch is fine. No music coming out of it. I unplug, music start from speaker. I connect again, no music. I try to raise the volume, doesn't change a thing. I thought my headphone was broken but I also tried with different set. Same result. After that, I was amazed to hear notification sound coming from headphones. Making I can, headphone and mic work properly.
I reinstall the Rom, try to change to another, try to flash viper, always the same result. I try 5 different Rom, for Nougat, Oreo and Pie.
I'm out of idea. Anyone got an idea?
Thanks
Click to expand...
Click to collapse
That's a common issue that I faced when I flashed Pixel experience rom.

Ok, but if you revert back to Oreo or nougat, does it fix it? I can't seem to be able to do that

Syrius78 said:
I got a strange problem and honestly I ran out of idea.
I use a custom Rom, resurrection remix for Oreo. I like the Rom. But I tried to change it to another and problem is still the same. I even try Pie, and Nougat.
My problem is with the headphone jack. It's working for the phone and notification sound but not for music.
I got Bose in-ear headphone. When connected, the device start spotify, witch is fine. No music coming out of it. I unplug, music start from speaker. I connect again, no music. I try to raise the volume, doesn't change a thing. I thought my headphone was broken but I also tried with different set. Same result. After that, I was amazed to hear notification sound coming from headphones. Making I can, headphone and mic work properly.
I reinstall the Rom, try to change to another, try to flash viper, always the same result. I try 5 different Rom, for Nougat, Oreo and Pie.
I'm out of idea. Anyone got an idea?
Thanks
Click to expand...
Click to collapse
I recently started having the same issue. Music doesn't work with the headphones jack. Checking logcat shows tons of errors related to the sound device, and these errors begin when I insert any headphones. I don't know how to diagnose these errors. But it started happening suddenly. One day the jack just stopped allowing music to pass through, and no ROM, kernel, or known-good backup has fixed the issue.
I'm gonna try restoring to 100% stock as a last resort.

Thracks said:
I recently started having the same issue. Music doesn't work with the headphones jack. Checking logcat shows tons of errors related to the sound device, and these errors begin when I insert any headphones. I don't know how to diagnose these errors. But it started happening suddenly. One day the jack just stopped allowing music to pass through, and no ROM, kernel, or known-good backup has fixed the issue.
I'm gonna try restoring to 100% stock as a last resort.
Click to expand...
Click to collapse
Finally, i'm not alone. Have you tried music through Bluetooth? casting? speaker? For me, all this is fine. Only music through headphone is the problem.
I try with YouTube, and it become insanely slow, less than 1 frame per second.
I tried 2 different custom rom, i did try a few firmware, a complete restart. I even tried android Pie.
I'm desperate, I cannot listen to music when I work.

Syrius78 said:
Finally, i'm not alone. Have you tried music through Bluetooth? casting? speaker? For me, all this is fine. Only music through headphone is the problem.
I try with YouTube, and it become insanely slow, less than 1 frame per second.
I tried 2 different custom rom, i did try a few firmware, a complete restart. I even tried android Pie.
I'm desperate, I cannot listen to music when I work.
Click to expand...
Click to collapse
You are not alone! I have exactly the same symptoms: any sort of media player (PowerAmp/YT/Netflix) all progress at super slow speed. The "time remaining" counter on the player takes 3-4 real seconds to move one second on the user interface. No audio is produced at all, but any video playback becomes incredibly choppy. Bluetooth is okay. Casting is okay. External speaker and earpiece are just fine.

Thracks said:
You are not alone! I have exactly the same symptoms: any sort of media player (PowerAmp/YT/Netflix) all progress at super slow speed. The "time remaining" counter on the player takes 3-4 real seconds to move one second on the user interface. No audio is produced at all, but any video playback becomes incredibly choppy. Bluetooth is okay. Casting is okay. External speaker and earpiece are just fine.
Click to expand...
Click to collapse
I wonder if the problem is hardware or software

Syrius78 said:
I wonder if the problem is hardware or software
Click to expand...
Click to collapse
I just returned to 100% stock. Huge hassle.
1) Had to make a TitaniumBackup and TWRP backup.
2) Had to move everything from my sdcard to my PC.
3) Had to FASTBOOT ERASE the userdata/system/vendor/cache partitions.
4) Then had to FASTBOOT FORMAT:EXT4 the same partitions.
5) Then had to flash OOS Open Beta 18, then re-flash TWRP.
6) Headphones worked!!!!!
Now I'm putting all of my data back and restoring my backup of AospExtended (decrypted). If my headphones don't work, then I know it's the ROM and probably need to start clean. Who knows why the ROM would suddenly freak out about the headphone jack, but at least I know my issue is software.

Thracks said:
I just returned to 100% stock. Huge hassle.
1) Had to make a TitaniumBackup and TWRP backup.
2) Had to move everything from my sdcard to my PC.
3) Had to FASTBOOT ERASE the userdata/system/vendor/cache partitions.
4) Then had to FASTBOOT FORMAT:EXT4 the same partitions.
5) Then had to flash OOS Open Beta 18, then re-flash TWRP.
6) Headphones worked!!!!!
Now I'm putting all of my data back and restoring my backup of AospExtended (decrypted). If my headphones don't work, then I know it's the ROM and probably need to start clean. Who knows why the ROM would suddenly freak out about the headphone jack, but at least I know my issue is software.
Click to expand...
Click to collapse
I tried it, it work!!!
I repair and format each partition with twrp
I flash firmware Oxygen 5.1.5
Flash android Pie rom and magisk
And it work!!
Thanks

Syrius78 said:
I tried it, it work!!!
I repair and format each partition with twrp
I flash firmware Oxygen 5.1.5
Flash android Pie rom and magisk
And it work!!
Thanks
Click to expand...
Click to collapse
I'm facing the same issue and it would be great if you could elaborate the steps you followed.
Thanks in advance.

gaaraofthesand said:
I'm facing the same issue and it would be great if you could elaborate the steps you followed.
Thanks in advance.
Click to expand...
Click to collapse
No problem
In twrp, repair and format each partition to exf4
after that, flash from the oneplus website the latest firmware (about 1.3 gb) I used 5.1.5 (the lastest non-beta at the time)
After that, flash whatever you want and voilà