hello i just got my 6p back from RMA today for the 3rd time , battery would not go 2 hours and microphone wouldn't work for calls, 1st 2 RMA they send me the phone back exactly as i sent it with glass screen protector still on ,they did nothing but update from MM to N to N 7.1 and then i have more issues than before where it shuts down with 20 30% remaining
i got it back today ,it was on 7.1.2 ,i tried to enter my google account , phone boots but play store will not install apps and phone hangs for 4 hours at installing apps , i shut it down but when i reboot it it says "system update in progress"
it was already on 7.1.2 , so what update?once before i sent it back for RMA and they told me don't worry that we updated it to 7.1 but it is a different version than normal OTA 7.1 that does not have the bootloop /battery issues
so is this phone trying to update to normal 7.1.2 and not the custom huawei 7.1.2 version? is it going to overwrite the different 7.1.2 version? is there any way to stop it from updating ?
why would it update i didn't select update i just shut it down after signign into my google account it singed in i got a notification on my other devices but it would not install my apps and froze at installing apps
i would like to boot it without updating is it too late? and is it bad to install the update? won't it overwrite fixed version? i take it nobody ever got to the bottom of the bootloop of death issue yet ?
long story short, got RMA phone back ,phone froze on setup , i shut it down ,then it prompted for a system update , but the phone was already on 7.1.2, i checked it before i shut it down
i want to know if this is because huawei installed a modified version of 7.1.2 and this is trying to overwrite it
i did not go to OTA i did not get any prompts for update so i do not know why i get installing update when i power on now, but i do not think it is a good idea so can i cancel this update or is it too late?
the last time i RMA'd my phone before this time they updated it to 7.1.1 and i asked about the boot loop issues with 7.1 and they told me not to worry that it reads 7.1.1 but that it is really a modified version of 7.0
so now i assume that this is a modified version of 7.1.2 that they installed on it when they sent it back and that the phone is somehow trying to update to the normal version for some reason
Related
Hey all,
I installed the 4.3 ota update back when it was first released in August, and it was rooted, lost root and rerooted. Nothing else I have changed.
Today is the 3rd time since updating back then has my phone recieved the ota prompt. First time I just went through and it restarted. 2nd time it gave a boot error and this time it just restarted the os. Like I said it doesnt come often but I just wanted to know if anyone has had this issue and Im going to assume I need to wipe the phone and a stock image?
So I finally got the 4.3 update. My phone was all ready to install the update so I tapped update and install and started to reboot and install like normal. As it was installed in the stock recovery, all of the sudden it displays the message "error!". Then it reboots back into the same version of android and a few days later, it says it need to update to 4.3 and the cycle starts again. Any one know what is going on? Thanks
Hi Everyone
First post on this forum and first time trying to fool around with android.
I just replaced a new lcd + touch+ frame to an N4 its build was JOP40C
1) I said to myself why not trying to update manually to lollipop, well the N4 stayed stuck while booting with the colored dots.
2) I said to myself lets go back to JOP40c but that does not exist on google anymore so tried for hours many until JDQ39 and finally could get into my phone, but the number 6 and 7 where missing on the touch (???).
3) I said to myself well lets reinstall again and got totally my touch working.
4) Once done I received automatically an OTA from google, said to myself well lets do google, well the same happened again the phone was kind in a bootloop with the colored X.
Any help would be appreciated on why I am not able to update this phone, do I miss something that I should know and not found over all what I have read over the internet.
I have spent at least 3 working days on this and now I have to go back, make a living and hope that a pro will help.
I assume you're flashing the factory image and then you get a bootloop? Go into the stock recovery after flashing and do a factory reset.
Sent from my Nexus 5 using XDA Free mobile app
Tried that too lots of post over the internet about that but nothing keep getting blocked on the colored cross or bowls.
Tried also with Nexus Root Toolkit
Just received again the google update to 4.3 jelly beans on the N4 pressed restart and install then got the green robot and saying installing system update.
Then the phone got stuck in his bootloop and tird again the factory reset.
Still stays stuck in its bootloop.
invitro59 said:
Tried that too lots of post over the internet about that but nothing keep getting blocked on the colored cross or bowls.
Tried also with Nexus Root Toolkit
Just received again the google update to 4.3 jelly beans on the N4 pressed restart and install then got the green robot and saying installing system update.
Then the phone got stuck in his bootloop and tird again the factory reset.
Still stays stuck in its bootloop.
Click to expand...
Click to collapse
Try checking the SkipSoft.net Android Tool Kit
I hope that helps
You ever check all sensors work?
Maybe the same problems with this http://forum.xda-developers.com/nexus-4/help/issue-sensors-update-t2973047#post60470486
HI
I have checked with another N4, installed a software and checked the differences.
Well you are wright on this one the luminosity and proximity sensors are not showing any sign of life.
It is already past midnight here in France, so I will check tomorrow if I can do something on these sensors.
Will keep you posted if I can fix the sensors and do an update after that.
Hi
How stupid I am, after screen change connector sensor was not pluged in and since I had placed the plastic cover with the screws, could not see it anymore.
At least after have lost so much time, next time I will post a little earlier and at least tonight I will go bed less stupid than yesterday
Google just send the 4.3 upgrade and everything went smooth just no touch anymore so cannot use the phone.
ok installed lollipop but still the same no touch, but now I can install an update but not use the phone.
Anyone on that touch problem
Just so everyone's aware, I got this boot loop too today with the following scenario:
Completely stock 6p, upto date with latest MM, never been rooted, flashed, whatever.
Signed up for beta N programme today
Immediately got the N OTA update
Installed it - it rebooted post install but back into MM not N.
Rebooted - it got stuck on the Google logo for 30 minutes
Rebooted - permanent boot loop
I can get into the recovery menu and bootloader, and have tried sideloading the latest 7 OTA but still have the bootloop. Reset/cache clearing all tried.
Annoyingly my bootloader is locked - I've never tried doing anything other than installing standard OTA updates from Google so was unaware that unlocking it might save my bacon until it was too late.
I guess it's a phone call to Google tomorrow....
Update - sideloading this installed OK but I still have the boot loop:
6.0.1 (MTC20F) Link 5a1e93e9974908a0683a4ac8a732b81023f4b01182fd3ead3f091f54300de5ce
So all is not lost. I have an unlocked bootloader, but everything else the same as you. Doesn't really matter as I'm unable to flash anything....even updated my android SDK.
Anyway, I too signed up for Android beta program this morning, and instantly got the N update. Boom bootloop. Non stop. Most I could get it was 20 minutes after a factory reset.
What has worked for me (since 12pm today) was a factory reset and upon signing in to setup. I didn't. I set it up like it was brand new and didn't take ANY restore of apps or data from Google. I added my Gmail after and it's up and running with no reboots for 8 hours now.
It really sucks. The only thing I was able to salvage were my ringtones and notification sounds. It's like starting with a brand new phone ( froyo days without titanium backup). Google has a list of all your apps in the store but reinstalling all of them and logging in is a real pia. Been at it all day. But I do have a functioning stable Android 7.
im not sure if this is related to the Lineage installation but after installing it and restoring it back to stock OS my phone will randomly stop charging. further the other day battery % was stuck at 89% for like 15 minutes which i found strange, i immediately rebooted and it gave me a different number. cannot install samsung updates either, every time i tap the manual installation setting it says my OS was modified in a non-authorized manner
its a J320-FN btw. thanks
Cannot install updates etc
You say you have restored your original OS but your phone is still rooted - this will most likely flag an error with the updates. I have been running Lineage since last December and would never go back to the outdated OS it was installed with.
djrigsby said:
You say you have restored your original OS but your phone is still rooted - this will most likely flag an error with the updates. I have been running Lineage since last December and would never go back to the outdated OS it was installed with.
Click to expand...
Click to collapse
my phone isnt rooted as far as i know (i've tried to use apps which require root and it tells me it isnt rooted). i've had this issue before the last time i installed and reinstalled Lineage and it eventually let me update (after a couple of days/reboots iirc). either way that doesnt concern me as much as the battery thing