I got my OTA update today, unfortunately something went wrong. I told it to install now, and the screen with the android and caution symbol showed up. After 10-15 minutes I hit the power button. I wasn't sure if I was supposed to wait for that screen to clear or if that screen wasn't a good sign. Well hitting power took me to recovery and said that there was an error with the install.
What did I do wrong. Was I just supposed to wait longer? I had previously rooted my phone with unrevoked, but was running the stock ROM, should I have unrooted it? Was it some other error?
Any insight into what happened so when the update comes back around I can do it right. Also is there anyway to get the OTA update back, or do I just have to wait patiently again.
jaredkent said:
I got my OTA update today, unfortunately something went wrong. I told it to install now, and the screen with the android and caution symbol showed up. After 10-15 minutes I hit the power button. I wasn't sure if I was supposed to wait for that screen to clear or if that screen wasn't a good sign. Well hitting power took me to recovery and said that there was an error with the install.
What did I do wrong. Was I just supposed to wait longer? I had previously rooted my phone with unrevoked, but was running the stock ROM, should I have unrooted it? Was it some other error?
Any insight into what happened so when the update comes back around I can do it right. Also is there anyway to get the OTA update back, or do I just have to wait patiently again.
Click to expand...
Click to collapse
You can not update a rooted phone. Go to my post on updating 2.2 made easy and you canupdate to 2.2 and reroot the phone. This is the OTA update.
I'm sort of in the same boat. I had rooted with unrevoked and was running cyanogenmod. I reverted back to stock (retaining root). I received the OTA notification, it downloaded and started installing, but showed the <!> with the android.
I thought...ok...I'll return back completely to stock (no root) and now I'm sitting waiting for another OTA notification.
It's been three days now, and still no notification. I've tried checking for updates so many times that I've lost count.
Does anyone know whether or not a failed update gets another OTA notification? -or- why the software shows up-to-date when it's still at 2.1u1?
Thanks
Either take it to Verizon for them to push it onto the phone or use one of the methods here.
fygar66 said:
I'm sort of in the same boat. I had rooted with unrevoked and was running cyanogenmod. I reverted back to stock (retaining root). I received the OTA notification, it downloaded and started installing, but showed the <!> with the android.
I thought...ok...I'll return back completely to stock (no root) and now I'm sitting waiting for another OTA notification.
It's been three days now, and still no notification. I've tried checking for updates so many times that I've lost count.
Does anyone know whether or not a failed update gets another OTA notification? -or- why the software shows up-to-date when it's still at 2.1u1?
Thanks
Click to expand...
Click to collapse
Go to this thread: http://forum.xda-developers.com/showthread.php?t=771178
Wtf got the ota update and its starts all good but then it hangs a yellow ! appears.. what can i do? i even did a factory reset i only was rooted and i took care of that.
zero313 said:
Wtf got the ota update and its starts all good but then it hangs a yellow ! appears.. what can i do? i even did a factory reset i only was rooted and i took care of that.
Click to expand...
Click to collapse
at least you are getting something OTA
Ditto
Unfortunately, I get the same thing. I was rooted, but I unrooted (not quite as thoroughly as you did, as I only used the "Unroot" option, but we got the same results). Wonder if it is something wrong with the update...
seanfrisbey said:
Unfortunately, I get the same thing. I was rooted, but I unrooted (not quite as thoroughly as you did, as I only used the "Unroot" option, but we got the same results). Wonder if it is something wrong with the update...
Click to expand...
Click to collapse
Did you change ANYTHING when rooted? Did you freeze, rename, modify or delete ANY of the files in the original ROM in any way, shape or form?
Same thing here
When I bought this device 3 weeks ago, I rooted it with z4root. Not too long after an update disabled z4root on the tablet.
I thought no big deal, but then today comes and I the OTA update won't work.
Anyone more experienced than me have any ideas of how to get this update applied properly?
Me too. Update failed to install. Not sure why. I have also tried unrooting.
FloatingFatMan said:
Did you change ANYTHING when rooted? Did you freeze, rename, modify or delete ANY of the files in the original ROM in any way, shape or form?
Click to expand...
Click to collapse
I'm confused, if I froze an application, didn't unfreeze it but did a factory reset...wouldn't that resolve the issue?
ok so i woke up this morning and my a500 notified me the there was an update available so as you can imagine I was very happy to finally have this, so i updated and when it was done it said update successuful but when I checked it still said 3.01......WTF
Not rooted ever..
Those interested in getting back their OTA, properly backing up their original ROMS or restoring them, please follow the tutorials in this thread:
Going back to stock TUTORIAL
Be helpful and provide your firmware if you have a backup so we can build a database for those who don't.
Be sure to report what is working and what is not working for you once you've tried the tutorials!
Unlike the 14 threads on these matter I take the responsibility as OP to upgrade my original post as firmwares and new info becomes available.
Let's create a focused troubleshooting and tutorial thread,
Thanks.
I'm rooted via gingerbreak and the update worked fine while still rooted. It did break root. Just had to re-apply gingerbreak and all is good, back to root with latest update.
gingerbreak worked with official 3.1 ?
it didn't work with 'leaked' 3.1 ?
OTA
Ok after long night and hours of research i found out a lot.
1 if you have modded ad hoc in wpa_supplicant file recover the original file
2 if you have modded the phone.apk and telephoneyprovider.apk to save battery this is the reason why you won't get the update.
i put these files back and instantly got an update, i mean the exact second i set those back
i can't believe this my updates keep failing to install. FING POS i tried everything, factory reset
i have tried everything, even factory reset, it fails while installing after reboot
acer support are a bunch of retards, they don't even know they sell tablets????????
need help i can't upgrade, it fails every time
does anyone know where the install logs are
the log is \cache\recovery\last-log
Oklahoma City, OK noon CST
First attempt failed:
Changed the wpa_supplicant back to original and all went smooth the second time
I never changed anything and it failed.
**Edit: I rebooted my devices and left it completely alone after unzip and it rebooted into recovery mode and seems to be installing **
I had the same problem, It was pretty disheartening.... but I unrooted my device, re-booted and tried again and SUCCESS!!!
But now I can't get it to re-root using gingerbreak... HELP!
SUCCESS!
Ok. I got OTA update 4.010.08 (122.71 MB) this morning. It failed.
So I unrooted my device. Re-started it and tried again... SUCCESS!
I tried using Gingerbreak to root it again. FAIL!
So I used this: http://forum.xda-developers.com/showthread.php?t=1138228
SUCCESS!
Hope this helps those of you who are having problems.
No need to unroot nor go to stock.
I had the same issues. Then I simply used Acer Recovery to install stock recovery and everything worked fine.
Ceger
Acer Recovery?
Did Acer Recovery come with the tablet?
I tried the update numerous times over the last 4 days. Most of the time the download would fail, which I put down to my slow internet connection and overloaded Acer servers. But about 5 times it would finish downloading and then error out on install with a message about the update being invalid. I tried rebooting several times during this process. I have never rooted the tablet and only have a few apps installed as it was a recent purchase.
Finally it worked when I ejected the external SD card and rebooted. It may be a coincidence, but anyone else who gets the "invalid update" warning during install on an unrooted device may wish to try this prior to the download/install.
Had a weird problem this morning, I'll give you a quick rundown 1st.
nexus 7 32 gb unit, rooted on 4.1.2, got the ota update to 4.2 kept root
no problem. Got the ota for 4.2.1 again kept root with no problem.
Been running a few days with no problems.
This morning when I woke it got the message google process gapps force close.
rebooted it and the same thing. had an update from the play store but couldn't get in
would just flicker for a sec. every time I hit the play store button.
Had a backup of 4.2 I made just before the update, tried to get into recovery and just
got the android on his back with the red triangle. re-flashed recovery (twrp) flashed my
4.2 backup now everything is fine. Sorry about the long post, just trying to find out why I
lost my gapps and recovery for no reason, didn't change anything or upgrade anything.
Just running stock rooted.
I have the system update for 4.2.1 but I'm not sure if I should update it.
Again, sorry for the long post, just looking for some feedback.
Thanks
So I finally got the 4.3 update. My phone was all ready to install the update so I tapped update and install and started to reboot and install like normal. As it was installed in the stock recovery, all of the sudden it displays the message "error!". Then it reboots back into the same version of android and a few days later, it says it need to update to 4.3 and the cycle starts again. Any one know what is going on? Thanks
Just so everyone's aware, I got this boot loop too today with the following scenario:
Completely stock 6p, upto date with latest MM, never been rooted, flashed, whatever.
Signed up for beta N programme today
Immediately got the N OTA update
Installed it - it rebooted post install but back into MM not N.
Rebooted - it got stuck on the Google logo for 30 minutes
Rebooted - permanent boot loop
I can get into the recovery menu and bootloader, and have tried sideloading the latest 7 OTA but still have the bootloop. Reset/cache clearing all tried.
Annoyingly my bootloader is locked - I've never tried doing anything other than installing standard OTA updates from Google so was unaware that unlocking it might save my bacon until it was too late.
I guess it's a phone call to Google tomorrow....
Update - sideloading this installed OK but I still have the boot loop:
6.0.1 (MTC20F) Link 5a1e93e9974908a0683a4ac8a732b81023f4b01182fd3ead3f091f54300de5ce
So all is not lost. I have an unlocked bootloader, but everything else the same as you. Doesn't really matter as I'm unable to flash anything....even updated my android SDK.
Anyway, I too signed up for Android beta program this morning, and instantly got the N update. Boom bootloop. Non stop. Most I could get it was 20 minutes after a factory reset.
What has worked for me (since 12pm today) was a factory reset and upon signing in to setup. I didn't. I set it up like it was brand new and didn't take ANY restore of apps or data from Google. I added my Gmail after and it's up and running with no reboots for 8 hours now.
It really sucks. The only thing I was able to salvage were my ringtones and notification sounds. It's like starting with a brand new phone ( froyo days without titanium backup). Google has a list of all your apps in the store but reinstalling all of them and logging in is a real pia. Been at it all day. But I do have a functioning stable Android 7.