Cannot turn on wifi, help - LG G6 Questions and Answers

So recently I bought a secondhand LG G6 (still under warranty) and updated software..
Now the wifi doesn't work, it gets stuck on 'Turning on Wi-fi' for the longest time, then it just greys out and says Connection not allowed.
Now I understand this is a common problem with LG handphones, I had the LG G5 with the same problem before replacing it with another one from the seller. But I absolutely love the LG's wide angle camera, that's why I got the G6. Now I'm kinda regretting this decision.
Hotspot tethering works fine. Is the only way to send it back for replacement? It would take ages
I have tried factory resets and network reset to no avail, and clearing cache. Is there anything else I could try?
FYI the MAC address is permanently at 02:00:00:00:00............ Bluetooth and mobile data works fine.
Any help will be appreciated. Thanks!

Nyansuki said:
So recently I bought a secondhand LG G6 (still under warranty) and updated software..
Now the wifi doesn't work, it gets stuck on 'Turning on Wi-fi' for the longest time, then it just greys out and says Connection not allowed.
Now I understand this is a common problem with LG handphones, I had the LG G5 with the same problem before replacing it with another one from the seller. But I absolutely love the LG's wide angle camera, that's why I got the G6. Now I'm kinda regretting this decision.
Hotspot tethering works fine. Is the only way to send it back for replacement? It would take ages
I have tried factory resets and network reset to no avail, and clearing cache. Is there anything else I could try?
FYI the MAC address is permanently at 02:00:00:00:00............ Bluetooth and mobile data works fine.
Any help will be appreciated. Thanks!
Click to expand...
Click to collapse
Here are some possible solutions:
https://www.orduh.com/fix-android-smartphone-wifi-wont-turn-on-connect/
http://www.smartmobilephonesolutions.com/content/android-wifi-wont-turn-on
https://www.technobezz.com/turn-wifi-on-wont-android-samsung/
https://www.youtube.com/watch?v=nvhdRZ3qnVo

well?
Was this ever solved??

Had the same issue
tried every possible software tweak to no avail, it would randomly come back and stay till a reboot. while it was gone phone lagged like crazy and got hot. This was in a 2 month old phone at the time. Took it to service center where they replaced the motherboard under warranty (got a new imei no etc). all is fine now. Though i am unsure how the ip rating has been affected since its been opened up.

I currently have this issue, with a second hand G6 that was already unlocked and with a custom ROM. Maybe the guy messed up the vendor partition?

Nyansuki said:
So recently I bought a secondhand LG G6 (still under warranty) and updated software..
Now the wifi doesn't work, it gets stuck on 'Turning on Wi-fi' for the longest time, then it just greys out and says Connection not allowed.
Now I understand this is a common problem with LG handphones, I had the LG G5 with the same problem before replacing it with another one from the seller. But I absolutely love the LG's wide angle camera, that's why I got the G6. Now I'm kinda regretting this decision.
Hotspot tethering works fine. Is the only way to send it back for replacement? It would take ages
I have tried factory resets and network reset to no avail, and clearing cache. Is there anything else I could try?
FYI the MAC address is permanently at 02:00:00:00:00............ Bluetooth and mobile data works fine.
Any help will be appreciated. Thanks!
Click to expand...
Click to collapse
You may have bad vendor partion or someone installed custom ROM on your device and didnt installed Stock properly. First try to flash Stock Nougat via lgup

Related

[Q]

Hey all
I recently got my contract phone upgrade and got myself the motorola defy
The first phone I received, as soon as it would connect to 3G or Hsdpa it would reboot, forcing it into 2G helped but didn't solve the issue, it would still reboot without reason
So I sent it back
The second phone I received and currently using, has been mostly ok, except when you put the phone into airplane mode and then take it out, the phone tries to connect to the network, it connects for a few moments and then drops, it then does that a few times and then the phone reboots
Forcing it into 2G mode when it's in this loop fixes this, it connects fine and then I can put it back to automatic and it connects to 3G fine
Is this software issue with the phone? Or some odd conflict with my provider?
My phone is currently running stock 2.1 Rom, if that helps at all
Hi
Had a similar issue with the first Defy Plus I got. I sent it back. Have seen some similar threads about this but no solution, sorry. I am awaiting replacement number three after the second one had a faulty touch screen.
Regards
Dead_lemon said:
Forcing it into 2G mode when it's in this loop fixes this, it connects fine and then I can put it back to automatic and it connects to 3G fine
Is this software issue with the phone? Or some odd conflict with my provider?
My phone is currently running stock 2.1 Rom, if that helps at all
Click to expand...
Click to collapse
Could be hardware related. I think that the initialisation of the 3g module is not working as it should. Maybe the power management of the 3g module is broken? If you did not installed any custom firmwares or modded the stock one I would give it back and ask for a new one.
iRegistry said:
Could be hardware related. I think that the initialisation of the 3g module is not working as it should. Maybe the power management of the 3g module is broken? If you did not installed any custom firmwares or modded the stock one I would give it back and ask for a new one.
Click to expand...
Click to collapse
Mmm... I think I will restore to factory default, if it still does it then I guess I should take it back, really annoying, for such an awesome phone, it sure does have a lot of issues
And it will be another week and a half wait for it again :/
Thanks
Well doing a full factory default achieved nothing
Think I should take it in
Thanks for the advice

Cellular Data Stopped working after "Device Overheat" notification

Today, all of a sudden, my unbranded Priv showed up a notification saying something like "Your Wifi has been disabled to prvent the device overheating"..... I immediately rebooted the phone.
Since then, cellular data has stopped working. The phone connects fine on Wifi, but if I disable wifi, there is no connectivity. Have booted to Safe Mode to see if that helps, but no joy. The phone refuses to access the internet. I put a friend's SIM in the Priv and still no connectivity.
Any ideas?.
Regards.
Riz
What did you do to make it that hot?
I would try out a factory reset.
x-revo said:
What did you do to make it that hot?
I would try out a factory reset.
Click to expand...
Click to collapse
I did absolutely nothing... The phone was in its dock on my dash in the car, the day wasn't terribly hot... And this message flashed out of the blue. In the 6 yrs or so since I've had Android phones, including ones with known over hearing issues, I've never seen or heard of something like this...
In any case, as it turns out, it wasn't just WiFi that had been disabled, the anti overheat protection had also disabled cellular data... After coming close to resetting the phone to factory default... Requesting an RMA from newegg (which i did in panic as NewEgg has some fairly restrictive return/refund policies around cellphones... So, credit to them, they actually emailed me a RMA authorization and ship ng lable within 5 minutes).. I looked a bit harder and found the cellular data enable/disable button under Data Usage.... It had moved over to Disabled!!!.. Problem solved.
However, setting aside the fact that i was looking for a solution to a non existent problem, I'm extremely disappointed with BlackBerry...the Priv is supposed to be theu ir last ditch attempt at survival, yet support is atrocious... Their website points you to the carrier for support for branded handsets, and quite quiet on others... One wouldve thought they'd be going out of their way to ensure the Priv is a success.

Is there any respite from a fraud company like Huawei?

I have a Nexus 6P which I bought about 7 months ago. It worked fine for about 3 months, but then the WiFi started giving problems. The WiFi icon will all of a sudden go grey and there is nothing you can do to turn it back on. This has happened several times and the only option you have left is a factory reset. But there is no guarantee that the factory reset will fix the problem either. Sometimes the factory reset will restore the WiFi connection, sometimes not. I have had to send the phone back to Huawei twice for RMA and each time the phone was returned to me with the message that the technicians could not reproduce the problem. Of course, each time I received the phone, the WiFi was working and I could setup the phone. I wouldn't be writing this post if that was the end of my problems. The same WiFi issue has occurred again and now Huawei is refusing to do any further repairs on this phone claiming that they have done all necessary testing and there is nothing wrong with the phone. I can say for sure that there is something wrong with the phone because there have been times when even a factory reset will not fix the problem. I am attaching a picture which shows a blank WiFi screen after a factory reset with no networks visible. This screen is the first thing you need to get past after a factory reset and as you can see from the picture, there is no where to go but back as the front arrow is grayed out. I have updated my phone to Android N and still the same problem.
I will be sending a formal letter of complaint to Huawei management and giving them notice that a Breach of Warranty lawsuit is coming unless they resolve my problem. I have contacted Google tech support and they have been unable to help also. Any suggestions?
Go forwards with your lawsuit. I have one question, have you ever rooted before?
TransportedMan said:
Go forwards with your lawsuit. I have one question, have you ever rooted before?
Click to expand...
Click to collapse
No, I have not. Just curious how does that make a difference? Thanks
Wi-Fi
easygo said:
I have a Nexus 6P which I bought about 7 months ago. It worked fine for about 3 months, but then the WiFi started giving problems. The WiFi icon will all of a sudden go grey and there is nothing you can do to turn it back on. This has happened several times and the only option you have left is a factory reset. But there is no guarantee that the factory reset will fix the problem either. Sometimes the factory reset will restore the WiFi connection, sometimes not. I have had to send the phone back to Huawei twice for RMA and each time the phone was returned to me with the message that the technicians could not reproduce the problem. Of course, each time I received the phone, the WiFi was working and I could setup the phone. I wouldn't be writing this post if that was the end of my problems. The same WiFi issue has occurred again and now Huawei is refusing to do any further repairs on this phone claiming that they have done all necessary testing and there is nothing wrong with the phone. I can say for sure that there is something wrong with the phone because there have been times when even a factory reset will not fix the problem. I am attaching a picture which shows a blank WiFi screen after a factory reset with no networks visible. This screen is the first thing you need to get past after a factory reset and as you can see from the picture, there is no where to go but back as the front arrow is grayed out. I have updated my phone to Android N and still the same problem.
I will be sending a formal letter of complaint to Huawei management and giving them notice that a Breach of Warranty lawsuit is coming unless they resolve my problem. I have contacted Google tech support and they have been unable to help also. Any suggestions?
Click to expand...
Click to collapse
Hey, definitely sounds like a hardware problem but just make 100% sure it's not your router just in case. I've seen problems before with certain routers not communicating properly with certain wireless chipsets, in laptops and in mobile devices. You can always test just by getting on a free wifi at some location. If it doesn't even detect any networks and there are multiple certainly sounds like hardware. You could attempt reinstalling the phone from one of Google's official factory images .. there's a tutorial here... http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701 (It's for Nexus 5 but the process is the same, just remember the codename for the Nexus 6P is "angler")
Hope you have some luck
easygo said:
No, I have not. Just curious how does that make a difference? Thanks
Click to expand...
Click to collapse
I was gonna say if you ever rooted, the vendor image partitions, radio, and bootloader get altered so even if you factory reset back to stock firmware you still need to reflash the correct vendor, and radio so WiFi can work. If you've never rooted before it must be a faulty Wi-Fi chip inside the phone.
I mean not to belittle you, but you have restarted the router and or flushed the DNS?

Samsung Tab A (SM-T285) Wifi constantly disconnecting-reconnecting

Hello Guys, I'm not sure if this is the right forum to ask something like this, so apologies if I'm asking in the wrong place, but I've searched a lot the past days and haven't found a solution yet :/
Less than a week ago, I bought a Samsung Galaxy Tab A6 (SM-T285) 7" LTE, and pretty much since day one, the tablet keeps disconnecting and reconnecting on every wi-fi I tried so far (3-4 different networks). I lose my connection for a couple seconds, causing any app running to lag a bit, then the notification that I have been connected to (the same) wi-fi comes up, and it starts working again. I googled a bit and tried using WPS button, Keep Wifi on during sleep, always allow scanning, even turned flight mode on, but the problem remains. Also, googling usually returned solutions that were aimed towards the router, although I'm pretty sure it's something to do with the tablet, since it's not just on one router. I'm at a loss on how to fix this and the only thing I can compe up with atm is to try a factory reset, which is weird, since the problem was with the tablet literally from the beggining. Any help will be appreciated! Thanks in advance
AntJPGR said:
Hello Guys, I'm not sure if this is the right forum to ask something like this, so apologies if I'm asking in the wrong place, but I've searched a lot the past days and haven't found a solution yet :/
Less than a week ago, I bought a Samsung Galaxy Tab A6 (SM-T285) 7" LTE, and pretty much since day one, the tablet keeps disconnecting and reconnecting on every wi-fi I tried so far (3-4 different networks). I lose my connection for a couple seconds, causing any app running to lag a bit, then the notification that I have been connected to (the same) wi-fi comes up, and it starts working again. I googled a bit and tried using WPS button, Keep Wifi on during sleep, always allow scanning, even turned flight mode on, but the problem remains. Also, googling usually returned solutions that were aimed towards the router, although I'm pretty sure it's something to do with the tablet, since it's not just on one router. I'm at a loss on how to fix this and the only thing I can compe up with atm is to try a factory reset, which is weird, since the problem was with the tablet literally from the beggining. Any help will be appreciated! Thanks in advance
Click to expand...
Click to collapse
I haven't really encountered that problem on my device. If you still have problems with the device after factory reset I suggest you try to get a replacement and see if it fixes it. You can also test if the problem goes away if your device is the only one connected to the router or setup a static IP. You can also post a logcat during the interruption so that we can get a better a handle on what is happening.
AntJPGR said:
Hello Guys, I'm not sure if this is the right forum to ask something like this, so apologies if I'm asking in the wrong place, but I've searched a lot the past days and haven't found a solution yet :/
Less than a week ago, I bought a Samsung Galaxy Tab A6 (SM-T285) 7" LTE, and pretty much since day one, the tablet keeps disconnecting and reconnecting on every wi-fi I tried so far (3-4 different networks). I lose my connection for a couple seconds, causing any app running to lag a bit, then the notification that I have been connected to (the same) wi-fi comes up, and it starts working again. I googled a bit and tried using WPS button, Keep Wifi on during sleep, always allow scanning, even turned flight mode on, but the problem remains. Also, googling usually returned solutions that were aimed towards the router, although I'm pretty sure it's something to do with the tablet, since it's not just on one router. I'm at a loss on how to fix this and the only thing I can compe up with atm is to try a factory reset, which is weird, since the problem was with the tablet literally from the beggining. Any help will be appreciated! Thanks in advance
Click to expand...
Click to collapse
I get the same issue on my T280, highly annoying.
It seems better since the latest update, it's done this since day 1.
ashyx said:
I get the same issue on my T280, highly annoying.
It seems better since the latest update, it's done this since day 1.
Click to expand...
Click to collapse
@ashyx
Try to re-flash your firmware and then install root. There is an application that grasps the Wi-Fi, so it doesn't disconnect and reconnect everytime.
---------- Post added at 11:00 PM ---------- Previous post was at 10:58 PM ----------
ashyx said:
I get the same issue on my T280, highly annoying.
It seems better since the latest update, it's done this since day 1.
Click to expand...
Click to collapse
@ashyx
Also, if you don't want to root and just stay in stock firmware, then go to this link (it is from a Samsung Moderator and yes, it is official): http://support-us.samsung.com/cyber...7407616!1470947554734&from_osc=&homeid=342384
Solution brief statement:
- disable Connectivity Monitor and Wireless Uplink
- set the AP is set on fixed channels
- run the lastest stable upgrade of both AP and Controller
ParadoXGodzillA said:
@ashyx
Try to re-flash your firmware and then install root. There is an application that grasps the Wi-Fi, so it doesn't disconnect and reconnect everytime.
---------- Post added at 11:00 PM ---------- Previous post was at 10:58 PM ----------
@ashyx
Also, if you don't want to root and just stay in stock firmware, then go to this link (it is from a Samsung Moderator and yes, it is official): http://support-us.samsung.com/cyber...7407616!1470947554734&from_osc=&homeid=342384
Solution brief statement:
- disable Connectivity Monitor and Wireless Uplink
- set the AP is set on fixed channels
- run the lastest stable upgrade of both AP and Controller
Click to expand...
Click to collapse
Not sure what you're trying to advise here or why you're advising to flash stock firmware and root?
Also the link to the knowledge base solution doesn't work as its session key has expired.
ashyx said:
Not sure what you're trying to advise here or why you're advising to flash stock firmware and root?
Also the link to the knowledge base solution doesn't work as its session key has expired.
Click to expand...
Click to collapse
What do you mean "Also the link to the knowledge base solution doesn't work as its session key has expire."? I have just checked the website and the session key has not expired and it still works for me.
ParadoXGodzillA said:
What do you mean "Also the link to the knowledge base solution doesn't work as its session key has expire."? I have just checked the website and the session key has not expired and it still works for me.
Click to expand...
Click to collapse
Never mind got it working by using a different browser.
Thanks for posting it, but Samsung's 'solution' [emoji55] is to simply disconnect and reconnect the wifi which I have already tried.
It's related to the device not the network as I don't have any issue with any of my other devices on the same network.
Maybe if they'd release some source code that actually worked I might be able to do something about it instead of them refusing my request.
ashyx said:
Never mind got it working by using a different browser.
Thanks for posting it, but Samsung's 'solution' [emoji55] is to simply disconnect and reconnect the wifi which I have already tried.
It's related to the device not the network as I don't have any issue with any of my other devices on the same network.
Maybe if they'd release some source code that actually worked I might be able to do something about it instead of them refusing my request.
Click to expand...
Click to collapse
Ok, if I find a solution, I'll be sure to tell you.
+1 I'm also getting this issue like crazy on my T280
Sent from my SM-T280 using Tapatalk
Mine too. I have the T280, Best Buy has the T350 for $20 more. Has dual band wifi. Might try exchange it, but I rooted it already. Can I go back to stock without them knowing?
I was dealing with this issue although it was never more than an annoyance because it never actually interrupted my wifi connection, it just showed the little toast message that said it reconnected
I somehow magically got the device to stop doing this and I don't know exactly what fixed it, but I think the step that did it was flashing the stock firmware to the device. After that, it never seemed to have the annoying bug again.
The other things that could have done it relate to installing root and using Link2SD to disable some bloatware and moving all user apps to the SD card, but my guess is the fix came from flashing the stock ROM
I have the same problem with SM-T280 (T280XXU0AQA4), tried many wireless network and I have always disconnections. There is a solution for this problem?
ashyx said:
I get the same issue on my T280, highly annoying.
It seems better since the latest update, it's done this since day 1.
Click to expand...
Click to collapse
Also for me since day 1
I have the exact same issue with my A6 10.1.
Posted about it a while back, I tried a factory reset, i tried clearing the cache. I took it to the service centre who did a complete software rebuild. I reset my router to factory and gave the tablet a static ip address. In the end I got a replacement, the replacement has the exact same issue. A friend bought the tablet the same day I did and has the exact same issue, they also got a replacement, their replacement also has the issue. So that's 4 out of 4.
Samsung couldn't care less, I've called customer service who suggested taking it to the service centre or getting a replacement, both things I've done. I've emailed and received nothing but generic cut and paste replies telling me to factory reset and clear the cache partition. I'm over my 30 days and can't return it. So I have a lovely paper weight and I'm back to using my iPad 3 because it may be slow as anything but at least it stays connected to wifi.
Jerri1240 said:
I have the exact same issue with my A6 10.1.
Posted about it a while back, I tried a factory reset, i tried clearing the cache. I took it to the service centre who did a complete software rebuild. I reset my router to factory and gave the tablet a static ip address. In the end I got a replacement, the replacement has the exact same issue. A friend bought the tablet the same day I did and has the exact same issue, they also got a replacement, their replacement also has the issue. So that's 4 out of 4.
Samsung couldn't care less, I've called customer service who suggested taking it to the service centre or getting a replacement, both things I've done. I've emailed and received nothing but generic cut and paste replies telling me to factory reset and clear the cache partition. I'm over my 30 days and can't return it. So I have a lovely paper weight and I'm back to using my iPad 3 because it may be slow as anything but at least it stays connected to wifi.
Click to expand...
Click to collapse
It may not be Samsung's problem but the place where you bought your tablet from. You might have to reflash it to stock (the ODIN way or the Samsung Smart Switch way). Some stores refurbish items and just take the same item repackage after thinking that it is okay to use because they just hook up the tablet to the computer without it actually connecting to the wifi.
If you want to do the ODIN way, you should try going to www.updato.com and find your software and device number and install it. There will be a guide there.
If you want to do the Samsung Smart Switch way, just go download it for the PC and it should tell you how to do it. (YOU NEED YOUR DEVICE NUMBER AND SERIAL NUMBER!)
Or if it still doesn't connect online, it might be because the host file is messed up. It is located in ./system/etc./host
I'm not sure but you should be able to find it through ES File Explorer.
ParadoXGodzillA said:
It may not be Samsung's problem but the place where you bought your tablet from. You might have to reflash it to stock (the ODIN way or the Samsung Smart Switch way). Some stores refurbish items and just take the same item repackage after thinking that it is okay to use because they just hook up the tablet to the computer without it actually connecting to the wifi.
If you want to do the ODIN way, you should try going to www.updato.com and find your software and device number and install it. There will be a guide there.
If you want to do the Samsung Smart Switch way, just go download it for the PC and it should tell you how to do it. (YOU NEED YOUR DEVICE NUMBER AND SERIAL NUMBER!)
Or if it still doesn't connect online, it might be because the host file is messed up. It is located in ./system/etc./host
I'm not sure but you should be able to find it through ES File Explorer.
Click to expand...
Click to collapse
Thanks but I took it to the local service centre who reflashed the firmware and it made no difference. Support told me it's a known software issue but they don't know when or even if a fix will be released.
It connects to the wifi fine, it just drops connection constantly, it shows as connected and I'm sat less then three feet from my router but try streaming or opening play store and it says no connection retry. Then you have to wait until it decides to work again, sometimes that's seconds, sometimes a few minutes. Sometimes you have to manually disconnect and reconnect wifi or turn the device off then back on. Rince and repeat.
I'll download smart switch and give it a go but I don't see it helping to be honest.
Jerri1240 said:
Thanks but I took it to the local service centre who reflashed the firmware and it made no difference. Support told me it's a known software issue but they don't know when or even if a fix will be released.
It connects to the wifi fine, it just drops connection constantly, it shows as connected and I'm sat less then three feet from my router but try streaming or opening play store and it says no connection retry. Then you have to wait until it decides to work again, sometimes that's seconds, sometimes a few minutes. Sometimes you have to manually disconnect and reconnect wifi or turn the device off then back on. Rince and repeat.
I'll download smart switch and give it a go but I don't see it helping to be honest.
Click to expand...
Click to collapse
Try rooting your device and then check your hosts file and fix it. Sometimes, after when I installed Freedom (In-App purchase hack) it updates the Host file to disable it to connecting to the Internet. It should only say 127.0.0.1 Host, not something like app referrer: 108.xxx.xxx
ParadoXGodzillA said:
Try rooting your device and then check your hosts file and fix it. Sometimes, after when I installed Freedom (In-App purchase hack) it updates the Host file to disable it to connecting to the Internet. It should only say 127.0.0.1 Host, not something like app referrer: 108.xxx.xxx
Click to expand...
Click to collapse
Thanks but I honest'y can't be bothered with it anymore. As I said myself and a friend got the same tablet, we've both had the same issues, we both got replacements, both the replacements have the exact same issue and I assume it's massively unlikely all 4 tablets have host file issues. I've wasted hours of my life on this (resetting my router to factory for some reason caused my wifi printer to flail which took 4 days to fix). I've not rooted it and haven't installed anything that should mess with the host file.
I may change my mind and give it a go one day when I'm bored. I assume rooting doesn't invalidate the warranty/trip the knox etc?
I ran smart switch last night, backed up, reinstalled the sofrware then restored from backup. Only the backup didn't restore all the app settings, so it removed all the progress on the games I had been playing.
Jerri1240 said:
Thanks but I honest'y can't be bothered with it anymore. As I said myself and a friend got the same tablet, we've both had the same issues, we both got replacements, both the replacements have the exact same issue and I assume it's massively unlikely all 4 tablets have host file issues. I've wasted hours of my life on this (resetting my router to factory for some reason caused my wifi printer to flail which took 4 days to fix). I've not rooted it and haven't installed anything that should mess with the host file.
I may change my mind and give it a go one day when I'm bored. I assume rooting doesn't invalidate the warranty/trip the knox etc?
I ran smart switch last night, backed up, reinstalled the sofrware then restored from backup. Only the backup didn't restore all the app settings, so it removed all the progress on the games I had been playing.
Click to expand...
Click to collapse
Root does trip your warranty and it is a pain in the but when you are trying to install applications like Oasis's Island app because it knows if you had a "modified" OS. So, you have to be careful on what kind of application you still want to use.
If you can get another replacement or exchange, reset your device and then hand in to the store for a SM-T350 or some other device.
I know that SM-T350's are good for games and other content like watching videos.
Hope I helped and I wish you the best of luck.
The T280/T285 doesn't have knox, so nothing to trip.
Can confirm reflashing stock did not fix it on my t280. Starting to think the only fix is to get a different tablet...

WiFi Won't connect/stay connected

Hi
I got my 6p about 4 days ago brand new, and upgraded to 7.1.1 wifi was fine and then went to 7.1.2 and wifi seemed fine for couple days while I installed apps and such I wanted
while I waited on a case to arrive, turned it on yday and my wifi connects then disconnects, sometimes it doesn't see wifi networks.. I tried to wipe cache no difference also
tried safe mode and nope.
Also tried to factory reset couple times and well it didn't change anything. Not sure what else to try, I tried shutting off my router for while.. Only thing I can think of is to send it back
unless someone has a idea.
thx.
SimpyD said:
Hi
I got my 6p about 4 days ago brand new, and upgraded to 7.1.1 wifi was fine and then went to 7.1.2 and wifi seemed fine for couple days while I installed apps and such I wanted
while I waited on a case to arrive, turned it on yday and my wifi connects then disconnects, sometimes it doesn't see wifi networks.. I tried to wipe cache no difference also
tried safe mode and nope.
Also tried to factory reset couple times and well it didn't change anything. Not sure what else to try, I tried shutting off my router for while.. Only thing I can think of is to send it back
unless someone has a idea.
thx.
Click to expand...
Click to collapse
Hello,
You can try flashing a 7.1.1 factory image to see if problem persists. If yes, it's likely a hardware issue...
Good luck...
You mentioned waiting for a case to arrive. Just to be clear you are having this problem with no case on the phone, correct? You can go into settings / Google / Networking and see if WiFi Assistant is ticked. Change the setting to whatever is the opposite of what it's set at and see if that makes any difference.
Same issue. Huawei had me send in my phone to repair it and I got it back yesterday. Wifi still broken and when I called them up today they want me to send it back AGAIN!
jhs39 said:
You mentioned waiting for a case to arrive. Just to be clear you are having this problem with no case on the phone, correct? You can go into settings / Google / Networking and see if WiFi Assistant is ticked. Change the setting to whatever is the opposite of what it's set at and see if that makes any difference.
Click to expand...
Click to collapse
That is correct, I hate using my phone without a case. rather not break it to soon bad luck and all.. I'd hate to have to send it back before even using it lol..
It seems better since I unlocked the bootloader and the phone reset itself again. Don't think I had a drop in wifi yet. Still testing tho..
SimpyD said:
That is correct, I hate using my phone without a case. rather not break it to soon bad luck and all.. I'd hate to have to send it back before even using it lol..
It seems better since I unlocked the bootloader and the phone reset itself again. Don't think I had a drop in wifi yet. Still testing tho..
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Good luck.
My Nexus 6P is doing the exact same thing and I think its something to do with several 7.1.1 updates and 7.1.2 update. Because wifi was fine until it updated like 5 times.
bacu12 said:
My Nexus 6P is doing the exact same thing and I think its something to do with several 7.1.1 updates and 7.1.2 update. Because wifi was fine until it updated like 5 times.
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You can always try clearing the system cache and seeing if that helps. It probably won't but it's always worth a try. You can also go into WiFi Assistant under settings / Google / Networking and tick the opposite of whatever its currently set at and see if that makes any difference.
I went ahead and RMA'd my phone hopefully I can get a decent replacement. wifi start going weird again in couple days and phone would randomly reboot doing nothing and sometimes staying on the android logo
while booting. What a pain so far..
Welp my phone finally arrived back futuretel replaced the Motherboard and a component doesn't say what and factory reset the device.
Been 2 days now with no drops in wifi or anything.. Hopefully no more problems. All in all took about 2 weeks and that is with 2 holidays
so not bad..

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