My friends phone has the black screen and blue led and it won't turn on. After i told her to press volume down + power + home it turned on and took her to either recovery or download mode but then it died because the battery is dead. Now after charging for 30 minutes I told her to try turning it on again normally and nothing happened and there is no blue led.
Can anybody help?
someone?
Is the battery logo visible during charging?
Sent from my SM-G955F using XDA-Developers Legacy app
AndiValon said:
Is the battery logo visible during charging?
Sent from my SM-G955F using XDA-Developers Legacy app
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It is not
So can not recovery mode and download mode, battery logo also does not exist while charging, it's time to go to service center
mashardpro said:
So can not recovery mode and download mode, battery logo also does not exist while charging, it's time to go to service center
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I don't have the phone with me so I cannot do anything to it yet. All i know is she told me it had a black screen and a blue LED was always on then with one of the button combinations I told her to do i got that LED to shut off and I think it may have booted into recovery or download mode, either one of them
orlans21 said:
I don't have the phone with me so I cannot do anything to it yet. All i know is she told me it had a black screen and a blue LED was always on then with one of the button combinations I told her to do i got that LED to shut off and I think it may have booted into recovery or download mode, either one of them
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Force off with pwr + vol down for a while (about 10 seconds). After that try to go into download mode or recovery mode. Which one can be used first.
#Oh sorry, so it's a bit long if you do not hold the phone right away
mashardpro said:
Force off with pwr + vol down for a while (about 10 seconds). After that try to go into download mode or recovery mode. Which one can be used first.
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That is the first button combo we did last night and nothing happened. I'll need to get the phone from her so I can mess with it
Related
I just flashed MOAR rom on my phone a few days ago and everything was working perfectly then while at work I pulled my phone out of my pocket and noticed my case had slipped off and was holding the power button down. After fixing the case I tried to unlock my phone and nothing came up on my screen. I held down the power button and the only thing that happened was my LED indicator is flashing green rapidly and at different brightness. Then I pulled the battery and left it out of my phone for 2 hours and still the only thing that is happening is the LED. When I plug it into my computer without me hitting the button the LED is flashing. It wont boot into recovery and I don't want to send it in and them find a custom rom on it so any help would be greatly appreciated.
7
Mjordan88 said:
I just flashed MOAR rom on my phone a few days ago and everything was working perfectly then while at work I pulled my phone out of my pocket and noticed my case had slipped off and was holding the power button down. After fixing the case I tried to unlock my phone and nothing came up on my screen. I held down the power button and the only thing that happened was my LED indicator is flashing green rapidly and at different brightness. Then I pulled the battery and left it out of my phone for 2 hours and still the only thing that is happening is the LED. When I plug it into my computer without me hitting the button the LED is flashing. It wont boot into recovery and I don't want to send it in and them find a custom rom on it so any help would be greatly appreciated.
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I am assuming it won't go into download mode either? Try holding the power button in for at least 30-40 seconds.
Tulsadiver said:
7
I am assuming it won't go into download mode either? Try holding the power button in for at least 30-40 seconds.
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No, I've tried holding just the power button for a minute or trying to go into either download or recovery mode and got nothing.
Mjordan88 said:
No, I've tried holding just the power button for a minute or trying to go into either download or recovery mode and got nothing.
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Try the same thing with the charger plugged in.
"Try holding down the power button for 1 minute with the charger connected. If this doesn't present the screen, try holding the power button AND both volume buttons at the same time. This should bring up a menu. There should be an option for reboot or force reboot"
Tulsadiver said:
Try the same thing with the charger plugged in.
"Try holding down the power button for 1 minute with the charger connected. If this doesn't present the screen, try holding the power button AND both volume buttons at the same time. This should bring up a menu. There should be an option for reboot or force reboot"
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Thanks for trying to help, I've tried holding both volume and power button for a minute and nothing. After having it plugged in for a few minutes my battery started to get warm.
Mjordan88 said:
Thanks for trying to help, I've tried holding both volume and power button for a minute and nothing. After having it plugged in for a few minutes my battery started to get warm.
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Just something I found while looking for answers. At least your battery is getting warm. That is better than the alternative.
Tulsadiver said:
Just something I found while looking for answers. At least your battery is getting warm. That is better than the alternative.
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For just a second my computer said the USB device malfunctioned but now it's gone again.
Mjordan88 said:
For just a second my computer said the USB device malfunctioned but now it's gone again.
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Are you using the original data cable? Try a different USB port maybe?
so first here's what happend,
my phone was on charger, on a mattress, at night it fell down from it, about 8 inches from the ground, in the morning when I woke up, my phone was on the LG logo, turning on and off, doing the same, tried to turn it off, no respond, unplugged the charger and phone give no respond to any action (tried holding the power button for 30 seconds or more but nothing)
I plug it into the usb cable, the logo shows up once, then the red LED start blinking
I left it charging for a day or two, but nothing, been 10 days since that happend
when I try to access download mode, the download mode icon does show up but disappear after 4 seconds and back to the red LED
note, my phone is not rooted and debug mode is not enbaled
assassinateur said:
note, my phone is not rooted and debug mode is not enbaled
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Service center is the only place to go
rajkatiyar07 said:
Service center is the only place to go
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the problem is I don't have a warranty
assassinateur said:
the problem is I don't have a warranty
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can you enter download mode maybe try go back to stock. and find out id its hardware related..
press volume up then connect usb cable to enter download mode
raptorddd said:
can you enter download mode maybe try go back to stock. and find out id its hardware related..
press volume up then connect usb cable to enter download mode
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it does shows up, download mode for some seconds and then back to darkness
probably windows is not detecting it?
assassinateur said:
it does shows up, download mode for some seconds and then back to darkness
probably windows is not detecting it?
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is the phone completly off . and then charged? the thing is once in download it should stay like that.. make sure battery is full. or maybe, with fall, something got dmaged inside...
Also what cable are you using? Is it the original cable or some other?
i'm stuck with black screen, blue led... and no buttons responding. inserting charging cable does nada.
Force reboot (Volume down+Power) does not working.
Can I save it?
Does color of led change when you're plugging the charger? I would recommend you different combinations volup + home + power/ voldown + home + power. If it won't help, wait till the phone runs out of battery and then plug the charger
Sent from my SM-G935F using Tapatalk
dollar7 said:
Does color of led change when you're plugging the charger? I would recommend you different combinations volup + home + power/ voldown + home + power. If it won't help, wait till the phone runs out of battery and then plug the charger
Sent from my SM-G935F using Tapatalk
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Nope,the led color does not change when I'm plugging the charger. I try different combinations but nothing.
dollar7 said:
Does color of led change when you're plugging the charger? I would recommend you different combinations volup + home + power/ voldown + home + power. If it won't help, wait till the phone runs out of battery and then plug the charger
Sent from my SM-G935F using Tapatalk
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I wait till the phone runs out of battery after I got into recovery and I reset the phone and now the phone works,ty !
Hi,
I have the same problem just updated to new software update (nouget 7) and the phone restarted couple of times and now the screen is dead and the blue light is blinking... when i plug it for charging nothing happens and the blue light is blinking. tried all the methods to power off/ safe mode/ recovery mod nothing is working.
any advise????
thanks
Ali
If your phone have under warranty please go to service center to get proper solution. If you trying to reset yourself it can be harm your mobile so don't take is lightly.
hi I have the same problem haiz...how long did i need to wait for the battery run out if the time my phone dead is about 90% of battery.s7edge...sorry to my bad language...haizz.........
same problem...
Its happening with me about 1month. i dont know what to do i have to wait 3-10 hours to battery go to 0% and back to use cellphone
NarcoticAMD said:
I wait till the phone runs out of battery after I got into recovery and I reset the phone and now the phone works,ty !
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I've been waiting for like more than 24 hours till no sign of led , then I plug charger but nothing happen when I try combo keys.
Hopefully any solution since I bought this phone by online ( international version ) with no warranty.
my phone was working fine (Verizon) after the nougat update and tonight when i plugged it in to charge i also restarted the phone and it never booted into android, It's stuck on the verizon logo boot screen with the blue light on. I tried turning the phone off, wiping cache, safe mode, etc... nothing seems to be working.
Any thoughts? i don't want to lose my data...
So the phone's battery was about 13% when I connected it to the charger (stock Samsung charger) and I left it for about 30 minutes, when I picked up the phone. The screen wouldn't turn on, but the led was blinking (yellow/orange). So I tried to reboot the phone using volume down + power button, then the led disappeared. I tried booting up the phone but it is unresponsive, the phone gives no indication that it is charging.
Any suggestions?
The phone is fully stock, no modifications.
try to boot into download or recovery mode. Can you boot into those?
Ijaz Farooq said:
try to boot into download or recovery mode. Can you boot into those?
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No, the device won't boot at all.
Any response by holding Bixby+volume up&down+powerbutton for 10 seconds?
Bart3n said:
Any response by holding Bixby+volume up&down+powerbutton for 10 seconds?
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No response
last night it was fine, when i woke up this morning it was showing a black screen instead of the AOD and the charging led was green so i force shut it down by holding the power button, and then it didnt turn on charge or anything. the samsung logo wont show up either. I'd really appreciate it if anyone has a solution, and thanks!
detailed_ said:
last night it was fine, when i woke up this morning it was showing a black screen instead of the AOD and the charging led was green so i force shut it down by holding the power button, and then it didnt turn on charge or anything. the samsung logo wont show up either. I'd really appreciate it if anyone has a solution, and thanks!
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Have you tried going into download mode then rebooting from there?
detailed_ said:
last night it was fine, when i woke up this morning it was showing a black screen instead of the AOD and the charging led was green so i force shut it down by holding the power button, and then it didnt turn on charge or anything. the samsung logo wont show up either. I'd really appreciate it if anyone has a solution, and thanks!
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If you can try wireless charge and usb to see if it responds as well as hold all buttons on device for upto 20 seconds to see if it truly force resets it
adj998 said:
Have you tried going into download mode then rebooting from there?
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it doesnt go into anything. no recovery, no download mode,and no actaul boot up either
TheMadScientist said:
If you can try wireless charge and usb to see if it responds as well as hold all buttons on device for upto 20 seconds to see if it truly force resets it
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I dont have a wireless charger but i will try the all buttons thing rn.
EDIT: it didnt work.
detailed_ said:
I dont have a wireless charger but i will try the all buttons thing rn.
EDIT: it didnt work.
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only other thing i can think of is check and see if it shows up on pc in device manager
may be a bad unit either insurance or samsungs RMA
TheMadScientist said:
only other thing i can think of is check and see if it shows up on pc in device manager
may be a bad unit either insurance or samsungs RMA
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No it doesn't show up in device manager either