Phone won't turn on - Samsung Galaxy S8 Questions and Answers

So the phone's battery was about 13% when I connected it to the charger (stock Samsung charger) and I left it for about 30 minutes, when I picked up the phone. The screen wouldn't turn on, but the led was blinking (yellow/orange). So I tried to reboot the phone using volume down + power button, then the led disappeared. I tried booting up the phone but it is unresponsive, the phone gives no indication that it is charging.
Any suggestions?
The phone is fully stock, no modifications.

try to boot into download or recovery mode. Can you boot into those?

Ijaz Farooq said:
try to boot into download or recovery mode. Can you boot into those?
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No, the device won't boot at all.

Any response by holding Bixby+volume up&down+powerbutton for 10 seconds?

Bart3n said:
Any response by holding Bixby+volume up&down+powerbutton for 10 seconds?
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Click to collapse
No response

Related

Restart loop

hello. i have s4 5 months.today as i opened my browser my phone shuted down. i removed the battery and when i put the battery back it opens without power button stuck 2seconds on samsung galaxy s4 logo and turned off.any ideas ?
ph3n0ngr said:
hello. i have s4 5 months.today as i opened my browser my phone shuted down. i removed the battery and when i put the battery back it opens without power button stuck 2seconds on samsung galaxy s4 logo and turned off.any ideas ?
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Click to collapse
By the coincidence, is your batt serial no beginning with BD? If so, look on the battery. Is it swollen a bit? If so - call samsung, they will replace battery free of charge.
If not, try to connect phone to charger, insert battery, go to recovery and make full wipe.
spamtrash said:
By the coincidence, is your batt serial no beginning with BD? If so, look on the battery. Is it swollen a bit? If so - call samsung, they will replace battery free of charge.
If not, try to connect phone to charger, insert battery, go to recovery and make full wipe.
Click to expand...
Click to collapse
it starts with LC
also...when i have battery off and put it on again the phone powers on without pressing the power button....it shows samsung galaxy s4 logo and then turned off.... Also...when i plug the charger and put the battery back to phone phone does not respond...
ph3n0ngr said:
also...when i have battery off and put it on again the phone powers on without pressing the power button....it shows samsung galaxy s4 logo and then turned off.... Also...when i plug the charger and put the battery back to phone phone does not respond...
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Click to collapse
it might be a power button issue
ok, this may be tricky.
while keeping volume down and home - slice battery in. If phone would boot in download mode (even just for a while) - then it will be power button issue.
it boots up on download mode for seconds and then powered off again....
Im digging up this post because this is the same problem i had.
I ended up removing the power button all together, carefully popped it off the motherboard. The phone no longer boots for a couple secs and powers off again so i think the power button was the issue. Now i have the problem of powering on the phone. I tried booting into download mode (to have the reboot option) by holding volume down+home while plugging it in but nothing happens, all i get is the battery charging icon. Ive been into download mode before i removed the button, but like the OP, it would only be a second or 2 before rebooting. Am i doing the correct procedure for download mode? Perhaps my timing is off? Any suggestions?
At least i do get the battery charge and it stays until i unplug the phone, no more boot loop!
Jaa-Yoo said:
Im digging up this post because this is the same problem i had.
I ended up removing the power button all together, carefully popped it off the motherboard. The phone no longer boots for a couple secs and powers off again so i think the power button was the issue. Now i have the problem of powering on the phone. I tried booting into download mode (to have the reboot option) by holding volume down+home while plugging it in but nothing happens, all i get is the battery charging icon. Ive been into download mode before i removed the button, but like the OP, it would only be a second or 2 before rebooting. Am i doing the correct procedure for download mode? Perhaps my timing is off? Any suggestions?
At least i do get the battery charge and it stays until i unplug the phone, no more boot loop!
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Ok so i managed to get the phone to power up without going into download mode using this method i found on youtube. No boot loop and fully powered up now, the only thing is that im stuck on the lock screen. My friend cant remember his pin so i cant get in, the only option left now is to boot into recovery and do a factory reset yes? Well, how can i do that without a power button? Any suggestions?

Battery Drained Completely In Recovery

Okay, so my power button broke, and I've been using widgets and shortcuts on my phone to lock it and restart etc and my pc and ADB to turn it on once its off. So I decided to flash Cyanogenmod 12 on my phone, i logged into recovery, wiped my phone, and then got stuck in the recovery because the touch screen wasn't working wHere the navigation buttons in TWRP are. The power button is broken, so I couldn't turn it on. I didn't have the tools to perform a battery pull either. -_- So I decided to wait till my phone's battery was completely drained on TWRP, took almost 5-6 hours. And now my phone won't even charge. Did I brick it or something?
BUMP.. please help people :/
Connect the charger and i am sure it will charge the battery. Then after an hour or so unplug the charger and after 15 seconds connect your charger again but remember to use the key combination for recovery (like if volume up and power button gets you in recovery then just use volume up button). You dont need power key as charger will do this for you. Now you will be in recovery and from there you can do reboot or flash a custom rom.
inaqi69 said:
Connect the charger and i am sure it will charge the battery. Then after an hour or so unplug the charger and after 15 seconds connect your charger again but remember to use the key combination for recovery (like if volume up and power button gets you in recovery then just use volume up button). You dont need power key as charger will do this for you. Now you will be in recovery and from there you can do reboot or flash a custom rom.
Click to expand...
Click to collapse
Is it a necessity that I wait 15 seconds before plugging it in again?
S.H.A.D.E said:
Is it a necessity that I wait 15 seconds before plugging it in again?
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not exact 15 seconds maybe 5 seconds are enough!

Phone not turning on and led flashing rapidly

I just flashed MOAR rom on my phone a few days ago and everything was working perfectly then while at work I pulled my phone out of my pocket and noticed my case had slipped off and was holding the power button down. After fixing the case I tried to unlock my phone and nothing came up on my screen. I held down the power button and the only thing that happened was my LED indicator is flashing green rapidly and at different brightness. Then I pulled the battery and left it out of my phone for 2 hours and still the only thing that is happening is the LED. When I plug it into my computer without me hitting the button the LED is flashing. It wont boot into recovery and I don't want to send it in and them find a custom rom on it so any help would be greatly appreciated.
7
Mjordan88 said:
I just flashed MOAR rom on my phone a few days ago and everything was working perfectly then while at work I pulled my phone out of my pocket and noticed my case had slipped off and was holding the power button down. After fixing the case I tried to unlock my phone and nothing came up on my screen. I held down the power button and the only thing that happened was my LED indicator is flashing green rapidly and at different brightness. Then I pulled the battery and left it out of my phone for 2 hours and still the only thing that is happening is the LED. When I plug it into my computer without me hitting the button the LED is flashing. It wont boot into recovery and I don't want to send it in and them find a custom rom on it so any help would be greatly appreciated.
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I am assuming it won't go into download mode either? Try holding the power button in for at least 30-40 seconds.
Tulsadiver said:
7
I am assuming it won't go into download mode either? Try holding the power button in for at least 30-40 seconds.
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No, I've tried holding just the power button for a minute or trying to go into either download or recovery mode and got nothing.
Mjordan88 said:
No, I've tried holding just the power button for a minute or trying to go into either download or recovery mode and got nothing.
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Click to collapse
Try the same thing with the charger plugged in.
"Try holding down the power button for 1 minute with the charger connected. If this doesn't present the screen, try holding the power button AND both volume buttons at the same time. This should bring up a menu. There should be an option for reboot or force reboot"
Tulsadiver said:
Try the same thing with the charger plugged in.
"Try holding down the power button for 1 minute with the charger connected. If this doesn't present the screen, try holding the power button AND both volume buttons at the same time. This should bring up a menu. There should be an option for reboot or force reboot"
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Click to collapse
Thanks for trying to help, I've tried holding both volume and power button for a minute and nothing. After having it plugged in for a few minutes my battery started to get warm.
Mjordan88 said:
Thanks for trying to help, I've tried holding both volume and power button for a minute and nothing. After having it plugged in for a few minutes my battery started to get warm.
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Just something I found while looking for answers. At least your battery is getting warm. That is better than the alternative.
Tulsadiver said:
Just something I found while looking for answers. At least your battery is getting warm. That is better than the alternative.
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For just a second my computer said the USB device malfunctioned but now it's gone again.
Mjordan88 said:
For just a second my computer said the USB device malfunctioned but now it's gone again.
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Are you using the original data cable? Try a different USB port maybe?

phone won't boot/start up

I have a at&t S4 that all of a sudden today stopped working. When I restart the phone by taking the battery out and putting back in, it gets stuck on the Samsung Galaxy S4 logo and then a black screen. I tried going to recovery mode(volume up + home + power button), and it shows recovery booting in blue for a sec then goes black. I tried for download mode the warning comes up but after pressing volume up it goes black. I really don't know what to do at this point.
Tried using kies or smart switch to perform a firmware recovery?
Yes, the computer doesn't recognize that the phone is connected. It's as if when the phone goes to the black screen its actually powered off. The only time I get anything from the phone is when I pull the battery and reinsert it.
bubba9004 said:
I have a at&t S4 that all of a sudden today stopped working. When I restart the phone by taking the battery out and putting back in, it gets stuck on the Samsung Galaxy S4 logo and then a black screen. I tried going to recovery mode(volume up + home + power button), and it shows recovery booting in blue for a sec then goes black. I tried for download mode the warning comes up but after pressing volume up it goes black. I really don't know what to do at this point.
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Click to collapse
When the phone battery are too low, the phone could behave like that too.
Do you know that battery is fully charged or has more than 60%?
If not charge the phone first.
Plug the charger. If you did not see any sign showing that you phone is charging, press and hold the power button for 10 sec and release it. You should see the phone charging image.
Let me know whether your phone has enough battery power left but showing the above mentioned problems.
sway8966 said:
When the phone battery are too low, the phone could behave like that too.
Do you know that battery is fully charged or has more than 60%?
If not charge the phone first.
Plug the charger. If you did not see any sign showing that you phone is charging, press and hold the power button for 10 sec and release it. You should see the phone charging image.
Let me know whether your phone has enough battery power left but showing the above mentioned problems.
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Yes, the battery is fully charged. I have another S4 Active that I've swapped the batteries with, along with a spare official Samsung battery and charger. It doesn't matter which battery I use, the phone acts the same with any of the 3.
bubba9004 said:
Yes, the battery is fully charged. I have another S4 Active that I've swapped the batteries with, along with a spare official Samsung battery and charger. It doesn't matter which battery I use, the phone acts the same with any of the 3.
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Click to collapse
If you have enough battery power left but the phone was behaved like that, you might need to flash the firmware.
Are you in lollipop or kitkat? For the time being, the only firmware available for kit-kat and lollipop is NB1 firmware cooked by muniz_ri . You can get it from here.
You mentioned that you can go to download mode but the phone shut off when you press volume up to go to the download mode after the warning.
Try the 10 sec method. Go to the download mode (power+home+volume-down) but keep holding the power button for 10 sec even though you see the warning message appear. Then you press volume up to go the download mode. Try this way and let me know.
sway8966 said:
If you have enough battery power left but the phone was behaved like that, you might need to flash the firmware.
Are you in lollipop or kitkat? For the time being, the only firmware available for kit-kat and lollipop is NB1 firmware cooked by muniz_ri . You can get it from here.
You mentioned that you can go to download mode but the phone shut off when you press volume up to go to the download mode after the warning.
Try the 10 sec method. Go to the download mode (power+home+volume-down) but keep holding the power button for 10 sec even though you see the warning message appear. Then you press volume up to go the download mode. Try this way and let me know.
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Click to collapse
It was on Kitkat. I can press the volume up and get it to show the download android screen but it immediately shuts off. Holding the power button for 10 secs. and then the volume up didn't do anything. The phone shuts off after 1-2 secs. of doing anything.
bubba9004 said:
It was on Kitkat. I can press the volume up and get it to show the download android screen but it immediately shuts off. Holding the power button for 10 secs. and then the volume up didn't do anything. The phone shuts off after 1-2 secs. of doing anything.
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Click to collapse
That is strange. The same thing happened to me. But I avoided the phone shut down by 10 sec methods.
Just hold the power+home+volume down for 10 sec, even though the warning sign show up, and then let it go all of them. Plug the phone to the computer and then press the volume-down to go into download mode. It works for me. Not on the first try though.
Try doing that with batter charger plug in too.
sway8966 said:
That is strange. The same thing happened to me. But I avoided the phone shut down by 10 sec methods.
Just hold the power+home+volume down for 10 sec, even though the warning sign show up, and then let it go all of them. Plug the phone to the computer and then press the volume-down to go into download mode. It works for me. Not on the first try though.
Try doing that with batter charger plug in too.
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Click to collapse
Thanks for your help. I figured out whats wrong, its got a faulty power button. I took the phone apart, put it back together, and was able to get it to boot completely. The slightest touch of the power button causes it to reboot though, so I'm going to need to replace it.
bubba9004 said:
Thanks for your help. I figured out whats wrong, its got a faulty power button. I took the phone apart, put it back together, and was able to get it to boot completely. The slightest touch of the power button causes it to reboot though, so I'm going to need to replace it.
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Click to collapse
Glad you found the problem. I was trouble shooting for the software error.
Yes, power bottom could give you a problem too. I use screen off app so I do not have to use power button to turn off the screen.

Black screen and blue LED

My friends phone has the black screen and blue led and it won't turn on. After i told her to press volume down + power + home it turned on and took her to either recovery or download mode but then it died because the battery is dead. Now after charging for 30 minutes I told her to try turning it on again normally and nothing happened and there is no blue led.
Can anybody help?
someone?
Is the battery logo visible during charging?
Sent from my SM-G955F using XDA-Developers Legacy app
AndiValon said:
Is the battery logo visible during charging?
Sent from my SM-G955F using XDA-Developers Legacy app
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It is not
So can not recovery mode and download mode, battery logo also does not exist while charging, it's time to go to service center
mashardpro said:
So can not recovery mode and download mode, battery logo also does not exist while charging, it's time to go to service center
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I don't have the phone with me so I cannot do anything to it yet. All i know is she told me it had a black screen and a blue LED was always on then with one of the button combinations I told her to do i got that LED to shut off and I think it may have booted into recovery or download mode, either one of them
orlans21 said:
I don't have the phone with me so I cannot do anything to it yet. All i know is she told me it had a black screen and a blue LED was always on then with one of the button combinations I told her to do i got that LED to shut off and I think it may have booted into recovery or download mode, either one of them
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Click to collapse
Force off with pwr + vol down for a while (about 10 seconds). After that try to go into download mode or recovery mode. Which one can be used first.
#Oh sorry, so it's a bit long if you do not hold the phone right away
mashardpro said:
Force off with pwr + vol down for a while (about 10 seconds). After that try to go into download mode or recovery mode. Which one can be used first.
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That is the first button combo we did last night and nothing happened. I'll need to get the phone from her so I can mess with it

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