Axon VIP//Screen question - ZTE Axon 7 Questions & Answers

Hello, I have a question about Axon VIP service, or whatever that extra year of warranty, and free screen replacement is called. My question is: Can I have my screen replaced, when its ONLY scratched, or do I must crack it to have it replaced? ;/

it's like $70-80 per claim, so do it at your own expense. I don't think they care what you are claiming, as long as you pay.

Aedan762 said:
it's like $70-80 per claim, so do it at your own expense. I don't think they care what you are claiming, as long as you pay.
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But they are promising FREE screen replacement. I have A2017G...

Oh, then I'm not aware of this. I assumed this was the "2 year service" that they advised with the phone, not something else, sorry.

Is there no fine print for this vip service? A quick Google search says one free screen replacement within the first 6 months. I'd contact zte directly just to confirm whether they'd replace a lightly scratched screen.

Hamburgle4 said:
Is there no fine print for this vip service? A quick Google search says one free screen replacement within the first 6 months. I'd contact zte directly just to confirm whether they'd replace a lightly scratched screen.
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Thanks, hope they'll respond soon

Hamburgle4 said:
Is there no fine print for this vip service? A quick Google search says one free screen replacement within the first 6 months. I'd contact zte directly just to confirm whether they'd replace a lightly scratched screen.
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hammer it. and send it...
that solve your ptoblem....
If its free, its free

Related

[Q] Nexus 4 Cracked screen and touch digitzer?help

i droped my nexus 4 and the screen cracked and it wont respond to my touches either? LCD seems to be working fine what should i buy to fix it and cheap
alshumary313 said:
i droped my nexus 4 and the screen cracked and it wont respond to my touches either? LCD seems to be working fine what should i buy to fix it and cheap
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Send it back to LG for repairs $100-160 cost
I'd look for a local cell phone place that does repairs, yes the nexus 4 has the glass that wraps the edges but you can always show them this and if they say yes they can repair it then I'd let them repair it..they should warranty their work and you won't have to be without a phone ..id do it that way pending on the price compared to sending the phone in for warranty work.
Sent from my Nexus 4 16GB using Tapatalk 2
same thing happened to me... keep me posted how you get on.
I've been trying to find out if I'm covered on credit card/insurance for accidental damage but doesn't look like it.
(I'm in th UK btw).
cheers
pontias
raghu
alshumary313 said:
i droped my nexus 4 and the screen cracked and it wont respond to my touches either? LCD seems to be working fine what should i buy to fix it and cheap
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Same thing happened to me. sent phone for repair to LG, repair cost is $140.
Cracked screen here
ugene1980 said:
Send it back to LG for repairs $100-160 cost
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can you please tell me the number to repair it on that price? I called to the service in Canada and its arround $250
alapatiraghava said:
Same thing happened to me. sent phone for repair to LG, repair cost is $140.
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Hey what exactly was wrong with your screen. Mine works fine, but just has a cracked appearance. This means that they will only have to replace the glass aka digitizer but not the LCD underneath. There for my repair should be cheaper than most people. What did you have to get replaced? I'm curious if my repair cost would be less than yours. Thanks.
ugene1980 said:
Send it back to LG for repairs $100-160 cost
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Same thing happened to me today, very minor drop, and complete crack, touch screen is unresponsive... Local LG repair centre does not have it in stock, so I am waiting for an update from him.... It is seriously terrible quality of the phone, I had dropped so many phones hundreds of times, never, nothing happened.. This is really terrible....
nagnrik said:
Same thing happened to me today, very minor drop, and complete crack, touch screen is unresponsive... Local LG repair centre does not have it in stock, so I am waiting for an update from him.... It is seriously terrible quality of the phone, I had dropped so many phones hundreds of times, never, nothing happened.. This is really terrible....
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Buddy, you have dropped a GLASS made phone, what do you expect??? Sometimes-you drop it and it doesn`t break, next time- you drop it and it breaks!!! It`s GLASS. Probably they need to come up with a titanium edition, just for you!
BigDig said:
Buddy, you have dropped a GLASS made phone, what do you expect??? Sometimes-you drop it and it doesn`t break, next time- you drop it and it breaks!!! It`s GLASS. Probably they need to come up with a titanium edition, just for you!
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Yes, you are right... Nexus 4 is the best looking smartphone I have ever come across so far... And Truth is I am never used to cases or covers for phones, and If at all I have to cover with a protection case, it is waste of the killer beauty again..That is why I await Larry's promises to be true on xPhone/Next Nexus(For Google I/O'13), as he said “In today’s multi screen world, the opportunities are endless… battery life is a huge issue… when you drop your phone it shouldn’t go splat,”... My decision was utter wrong on Nexus 4, I'm a hardcore nexus fan... After I get it fixed, I buy a cover and give to my brother....
UK Repairs service
Hey Guys,
Just wanted to say I've cracked my phone as well (woe!), less cracked-rather than smashed in multiple places. Was just minding my own business playing a bit of Ruzzle whilst pondering the questions of life on the toilet...
Anyway, called up LG support (make sure to find their cheaper phone number from saynoto0870 website); and was told they'd send me an envelope with details on the repair.
If you go on the website to schedule a repair, it'll tell you they carry out fixed price repairs at £130. This should leave the phone under warranty.
When I received the envelope, it was a letter from a company called Regenersis; who appear to be the repairs company responsible for a lot of outsourced repairs internationally. They also appear to be the source of some internet ranting due to bad customer service (seems to be a general trend with these third party repairs companies).
Anyway, sent phone off yesterday so will try to report anything back with regards to prices, results etc.
BTW this is for UK only, although I suspect LG will do something similarly for most other countries with regards to repairs.
I think they should have made the back out of flexiglass.
Sent from my Nexus 4 @1.5 GHz on Stock 4.2.1
Enolator said:
Hey Guys,
Just wanted to say I've cracked my phone as well (woe!), less cracked-rather than smashed in multiple places. Was just minding my own business playing a bit of Ruzzle whilst pondering the questions of life on the toilet...
Anyway, called up LG support (make sure to find their cheaper phone number from saynoto0870 website); and was told they'd send me an envelope with details on the repair.
If you go on the website to schedule a repair, it'll tell you they carry out fixed price repairs at £130. This should leave the phone under warranty.
When I received the envelope, it was a letter from a company called Regenersis; who appear to be the repairs company responsible for a lot of outsourced repairs internationally. They also appear to be the source of some internet ranting due to bad customer service (seems to be a general trend with these third party repairs companies).
Anyway, sent phone off yesterday so will try to report anything back with regards to prices, results etc.
BTW this is for UK only, although I suspect LG will do something similarly for most other countries with regards to repairs.
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So just called up Regenersis on Friday morning and they gave me a quote of 122GBP for full repair, service and postage back to me. 8 pounds cheaper than the fixed price on the LG page. So paid via direct debit over the phone and have been told it should be sent off in a few days as both the phone and parts are ready to be put together. I would expect to receive it sometime mid-next week. Will post back on repair results. (If the quality is good, it would have been about the same price as buying my own screen from Ebay. It would probably take aprox. the same amount of time due to long postage times; though the main advantage being that I keep my warrantee).
Enolator said:
So just called up Regenersis on Friday morning and they gave me a quote of 122GBP for full repair, service and postage back to me. 8 pounds cheaper than the fixed price on the LG page. So paid via direct debit over the phone and have been told it should be sent off in a few days as both the phone and parts are ready to be put together. I would expect to receive it sometime mid-next week. Will post back on repair results. (If the quality is good, it would have been about the same price as buying my own screen from Ebay. It would probably take aprox. the same amount of time due to long postage times; though the main advantage being that I keep my warrantee).
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Hey guys,
Final update on the phone repair situation. I received my phone this morning from Regenersis after a total time since send off of aprox. 2 weeks since registration on the LG repairs website. (What more of a present could I ask for on my Bday!).
Anyway, in summary; the repair itself after paying took only 1-2 days.
To my surprise the experience overall with these guys were reasonably pleasant despite the bad reviews on the net. Although I suspect that's the standard scenario where someone will only complain when something goes wrong.
Either way, the repair cost less than the quoted guaranteed LG repair price on their website of 130GBP.
Tips for anyone planning on sending their broken Nexus 4 to these guys:
Register through LG repairs service first. Book your slot online, then give the LG guys a call next day to confirm it's gone through so that they can get Regenersis to send through a repair letter with details.
Once the phone is sent off to Regenersis (I'd suggest Royal Mail tracked as this'll allow you to know exactly when it's arrived in Glasgow); give them a call within about 2/3 days to ask about an online quote or otherwise when it'll be examined by their engineers. (I had to wait until next before calling back to ask about the price and paying through the phone via direct debit).
After that I'd suggest giving them about 3/4 working days to repair if they have all the parts ready etc, before calling back to check on progress.
With any luck you'll get your phone back within about 2 weeks.
I've attached a picture of the repaired phone; it seems good as new and there are no scratch marks or signs that the phone has been tampered in any way. (Sorry for the bad photo!).
Edit: Had a play with the phone, a horizontal line across the upper quarter of the screen doesn't actually respond to touch; only has display. Sooo....called up LG again this morning to have them tell me they'll send me another package to send back again to Regenersis... Only one piece of advice, don't for frack's sake break your Nexus 4. Seriously!
Turns out after the repair, the phone was placed back under warrantee status allowing me to raise the issue up with Google themselves. So after a quick call to the US phone line (cheaper with the say no to 0870 redirect phone line), they agreed to send me a replacement. I received it within 3 days from the call and haven't needed to be absent of a phone for over a week if sent to repair again. Now to simply send the broken faulty phone back to google via their supplied prepaid packaging.
Happy repairs guys,
Signing out.
nagnrik said:
Same thing happened to me today, very minor drop, and complete crack, touch screen is unresponsive... Local LG repair centre does not have it in stock, so I am waiting for an update from him.... It is seriously terrible quality of the phone, I had dropped so many phones hundreds of times, never, nothing happened.. This is really terrible....
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Newsflash! LG is not in the glass production business. They receive their Gorilla Glass from Corning, just like most of the other manufacturers out there. If the glass broke from you dropping it, it has ZERO to do with LG's build quality.
Enolator said:
Hey guys,
Final update on the phone repair situation. I received my phone this morning from Regenersis after a total time since send off of aprox. 2 weeks since registration on the LG repairs website. (What more of a present could I ask for on my Bday!).
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Was your phone repaired or replaced? Was the internal memory wiped?
I have a cracked unresponsive screen and will be making an insurance claim (so slightly different process). Unfortunately I hadn't enabled USB debugging so I'm struggling to get the files off the device before I send it off.
I'll be insisting on a repair rather than a replacement and I don't want my device being factory reset.
Carpetboy said:
Was your phone repaired or replaced? Was the internal memory wiped?
I have a cracked unresponsive screen and will be making an insurance claim (so slightly different process). Unfortunately I hadn't enabled USB debugging so I'm struggling to get the files off the device before I send it off.
I'll be insisting on a repair rather than a replacement and I don't want my device being factory reset.
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Click to collapse
Hey Carpetboy,
Mine was simply repaired, but all my files had been backed up to dropbox and gmail so wasn't too bad. My gf had a few things fixed through insurance and they've just replaced it each time because they're not necessarily specialised to deal with repairs; especially if it's a very new phone it seems. Though if it's just a screen repair it might not be too bad.
Good luck dude! :good:
Enolator said:
Hey Carpetboy,
Mine was simply repaired, but all my files had been backed up to dropbox and gmail so wasn't too bad. My gf had a few things fixed through insurance and they've just replaced it each time because they're not necessarily specialised to deal with repairs; especially if it's a very new phone it seems. Though if it's just a screen repair it might not be too bad.
Good luck dude! :good:
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Click to collapse
Cheers for the info. I managed to get all the critical files off it last night through the toolkit so I'm not as worried if they just replace it now.
LG Repaired Cracked Screen for $153
Hello everyone,
I recently had my phone repaired by LG. They replace the screen for $153. The repair facility is located in Ft Worth Tx, and the payment center is located in Alabama. It cost me $20 to send it 2nd day air via UPS. Also, I bought another nexus 4, and now am returning it back to google less then 15% restocking fee. Basically, i rented a nexus 4 16gb for $50 over a 2 week period.
Same!
diegoamesap said:
can you please tell me the number to repair it on that price? I called to the service in Canada and its arround $250
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I went to my provider here in Canada as well and it was because my phone over heated and the front glass cracked and my provider told me it would cost about $250 and as I read these comments it makes me question why is it $250 in Canada but only $140-$160 in other countries? its not fair ( well in my opinion it should be the same price just in CAD ) I too need this number! it just makes no sense ! I live in AB so tax shouldnt be the problem neither.

[Q] A sordid tale of ebay, lies, murder and Nexus 4 screens

Ok, so maybe there was no murder involved.
My phone fell and the screen cracked. I found a new screen on Ebay for $86 and it shipped from California. The screen came and I replaced the old one with no issues. I turn it all back on and I can't swipe down the notification tray. I tried hard resetting the phone, but no luck. After looking around online I figured the most likely culprit was the digitizer had gone bad in that area of the screen.
I contacted the seller on Ebay and he seemed more than happy to refund the price once I send it back. However, his return address is in China, not the California address the screen shipped from. Since I'm responsible for the return cost the cheapest I found was $44. That's half the price of the screen and doesn't seem worth the hassle in case another issue pops up.
So my questions are two fold. Does anyone know any other problem that might be causing this? Also any advice on any recourse I might have? Ebay's policy is pretty clear, if I ship it back I can get a refund plus original shipping cost (which was free in this case).
Jhorra said:
Ok, so maybe there was no murder involved.
My phone fell and the screen cracked. I found a new screen on Ebay for $86 and it shipped from California. The screen came and I replaced the old one with no issues. I turn it all back on and I can't swipe down the notification tray. I tried hard resetting the phone, but no luck. After looking around online I figured the most likely culprit was the digitizer had gone bad in that area of the screen.
I contacted the seller on Ebay and he seemed more than happy to refund the price once I send it back. However, his return address is in China, not the California address the screen shipped from. Since I'm responsible for the return cost the cheapest I found was $44. That's half the price of the screen and doesn't seem worth the hassle in case another issue pops up.
So my questions are two fold. Does anyone know any other problem that might be causing this? Also any advice on any recourse I might have? Ebay's policy is pretty clear, if I ship it back I can get a refund plus original shipping cost (which was free in this case).
Click to expand...
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Try using that part of the screen for something else but swiping down the notification bar? Install solitaire and see if it, while playing in landscape, registers any touches over there.
I can't help with your shipping. But I know how expensive international mail can be, as I had to get my nexus from overseas... I feel ya!
What shipping information did you use to get that price.? Was it FedEx/ups? USPS said about 24 if you use the priority mail international small flat rate box. And it was about 10 if you used regular mail
Sent from my Nexus 4 using xda app-developers app
marsdta said:
What shipping information did you use to get that price.? Was it FedEx/ups? USPS said about 24 if you use the priority mail international small flat rate box. And it was about 10 if you used regular mail
Sent from my Nexus 4 using xda app-developers app
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I checked on the USPS site. I'll double check again, maybe I somehow picked the most expensive option.
marsdta said:
What shipping information did you use to get that price.? Was it FedEx/ups? USPS said about 24 if you use the priority mail international small flat rate box. And it was about 10 if you used regular mail
Sent from my Nexus 4 using xda app-developers app
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I found one for $23, I didn't see the option for regular mail.
If I rotate the screen sideways I'm able to pull down the notification tray. It seems like just the very edge of the top doesn't work.
Jhorra said:
I found one for $23, I didn't see the option for regular mail.
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what i did was say it was a package, about 4 oz, then clicked first class international options i attachsed a pic
Don't return it if seller does not pay return shipping cost. Call your bank file a chargeback get your money. LG replaces the screen for $100.
Well the seller got back to me and said if I send them $8 to cover shipping they'll just send me another screen and I don't even have to send the old one back.
sounds like a caring seller
That's good the seller will send you another screen.
Sent from my Nexus 4 using xda premium
how do you think, this part is oryginal even if it;s from china? it's gorilla glass?
sounds like one of those sellers with friends in the US just so they can show up as a "us only seller". If it were me I'd probably ship it back certified to the return address in California then file a complaint with paypal (depending on how you paid but if it's ebay it's almost always paypal), with the tracking/certified number as proof of return shipping. And surely there must be something again'st ebay's policy about changing the location all the sudden.

Broke my 6p screen :(

Got it on Wednesday with o2 on contract, dropped it tonight at work while waiting for my case to arrive Monday anyone know how much they are to fix? I bet it ain't cheap in UK btw
Why would you do that for
Felt like being upset lol
At least you are being honest about it lol... Give Huawei a call or just get insurance and then declare it broken. Or check with your credit card. Most of them offer protection for accidents.
Bummer, hope you're able to get it replaced...
whitest0rm said:
Got it on Wednesday with o2 on contract, dropped it tonight at work while waiting for my case to arrive Monday anyone know how much they are to fix? I bet it ain't cheap in UK btw
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You should always buy a case and screen protector right when you buy your device so that you'll have them altogether the same day or even earlier.
I think you still might able to sign up for nexus protect or something. Do it. It's probably your cheapest option. You might have to wait to file a claim. But if you can hold out give that a shot. Or call huawei
Sent from my Nexus 6P using Tapatalk
farangutan said:
I think you still might able to sign up for nexus protect or something. Do it. It's probably your cheapest option. You might have to wait to file a claim. But if you can hold out give that a shot. Or call huawei
Sent from my Nexus 6P using Tapatalk
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Nexus protect can only be purchased when you buy the device, unless you got it on Fi before Nprotect was available.
I asked if I could sign up for nexus protect and they told me that It had to be purchased at time of sale. Otherwise I would of had to send back phone and then re purchase it with the protection.... How dumb is that? They would rather get a used open phone back rather then take my 80+ bucks for protection I may never use anyhow
Sent from my Nexus 6P using Tapatalk
Tfast500 said:
I asked if I could sign up for nexus protect and they told me that It had to be purchased at time of sale. Otherwise I would of had to send back phone and then re purchase it with the protection.... How dumb is that? They would rather get a used open phone back rather then take my 80+ bucks for protection I may never use anyhow
Sent from my Nexus 6P using Tapatalk
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How dumb is that? Dumb like a fox. They'd rather have you send back the phone so they know you aren't trying to scam them by buying insurance for a phone you already broke. Oh, wait. People are suggesting the OP should try to scam them. Duh.
Frauders gonna fraud
meyerweb said:
How dumb is that? Dumb like a fox. They'd rather have you send back the phone so they know you aren't trying to scam them by buying insurance for a phone you already broke. Oh, wait. People are suggesting the OP should try to scam them. Duh.
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I might add...when I asked about this to sign up with the protect it was still pending frost 64gb order... I hadn't even gotten the phone yet it hadn't even gone to processing.
Sent from my Nexus 6P using Tapatalk
geeshiet said:
You should always buy a case and screen protector right when you buy your device so that you'll have them altogether the same day or even earlier.
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Click to collapse
I hate both. I'd rather run naked. They don't guarantee anything anyway. I've seen cased and screen protected phones crack.
Sent from a 128th Legion Stormtrooper 6P
meyerweb said:
How dumb is that? Dumb like a fox. They'd rather have you send back the phone so they know you aren't trying to scam them by buying insurance for a phone you already broke. Oh, wait. People are suggesting the OP should try to scam them. Duh.
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He isn't scamming anybody as long as he purchases extra insurance. Other manufacturers even fix the screen for free for you, so save you fake whatever you are trying to come out as for another time.
Checkout square trade for a warranty. Their only requirement is sign up within 30 days of purchase and proof of purchase. Amazing service to!
If you bought it from google then call them. Tell them you broke the screen. You will get one time replacement for a fee. My father in law paid $100 for Nexus 6 for broken screen after only 4 days of purchase.
anglerstock said:
He isn't scamming anybody as long as he purchases extra insurance. Other manufacturers even fix the screen for free for you, so save you fake whatever you are trying to come out as for another time.
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Sorry, you clearly don't understand contract law, nor have you read the terms of the Protect policy (I have). Signing up for insurance on an already broken device is a violation of the terms of the policy and contract fraud. What "other" manufacturers do has no relevance here. Don't talk about things you don't understand.
---------- Post added at 10:48 AM ---------- Previous post was at 10:46 AM ----------
enaybee said:
If you bought it from google then call them. Tell them you broke the screen. You will get one time replacement for a fee. My father in law paid $100 for Nexus 6 for broken screen after only 4 days of purchase.
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That was the policy on the 6. Are you sure Google is still offering that on the 6P? I think Protect has replaced that deal.
If you break it they won't repair it unless you have Nexus Protect
http://forum.xda-developers.com/showthread.php?t=3249018
meyerweb said:
That was the policy on the 6. Are you sure Google is still offering that on the 6P? I think Protect has replaced that deal.
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No, of course I am not sure. But worth a try.
There's another thread here that indicates neither Google nor Huawei will perform a non-warranty repair on a broken 6P, at any price, unless it's covered by Protect. They tell you to take it to an independent repair shop.

Broken glass from defect, don't know what to do.

I have babied my moto x pure edition and I took it out of my pocket one day to find it with a tiny crack in the bottom left, near the capacitive buttons but not on screen. Like I said, this phone has been babied, but because of this crack the capacitive buttons do not respond, and touches near there do not respond either. I am not paying $200 for a repair when it wasn't my fault, but I don't know what to put down for the issues.
What capacitive buttons?
aybarrap1 said:
What capacitive buttons?
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Op can correct me if I am wrong but he might be talking about the navbar buttons.
yungbasedprophet said:
I have babied my moto x pure edition and I took it out of my pocket one day to find it with a tiny crack in the bottom left, near the capacitive buttons but not on screen. Like I said, this phone has been babied, but because of this crack the capacitive buttons do not respond, and touches near there do not respond either. I am not paying $200 for a repair when it wasn't my fault, but I don't know what to put down for the issues.
Click to expand...
Click to collapse
That's where mine cracked too. The bottom right corner snapped back at an angle after a 20 inch drop onto dirt. I recommend immediately calling your credit card company about returning the phone for a refund as Moto has no option to repair a broken screen under warranty. Check out the Moto/Lenovo customer support forums and you'll see that their repair process is one big scam. Send in for a normal repair and you don't get your phone back. Pay extra for an exchange and they'll send you a dead phone.
They sent me a DOA replacement, I returned it, and then they told me the replacement needed to be repaired before I could get the replacement that I paid extra for! While I stupidly waited for that, they billed me $543 for not returning my original phone. Moto better be nice tomorrow or I'll chat with Visa about getting rid of this phone entirely.
I paid extra for the exchange after I broke my display and digitizer. I had to call to get the process moving, but everything was handled as expected. I was given a code for a new build on MotoMaker and received a new phone shortly after that.
The fee was supposed to be $200 (+ the $25 exchange fee), but I was only charged $100. I returned the damaged phone and that was the end of it. Not sure why others are having problems with this process.
Hitti2 said:
Op can correct me if I am wrong but he might be talking about the navbar buttons.
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I'm thinking that too. Just making sure.
It's the onscreen home, back, and power buttons.
Fix it yourself for <$100. Avoid the hassle.
ccassler said:
Fix it yourself for <$100. Avoid the hassle.
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Exactly what I think.
After hassling with Motorola's crappy customer service for a week while they tried to figure out why my MotoCare insurance wasn't showing up on their screens I cancelled my insurance with them and ordered a replacement screen online.
The insurance was $80 with a $50 deductible. The replacement screen is only about $80.
There are a couple very good repair videos on YouTube.
FireRaider said:
Exactly what I think.
After hassling with Motorola's crappy customer service for a week while they tried to figure out why my MotoCare insurance wasn't showing up on their screens I cancelled my insurance with them and ordered a replacement screen online.
The insurance was $80 with a $50 deductible. The replacement screen is only about $80.
There are a couple very good repair videos on YouTube.
Click to expand...
Click to collapse
Can you link to the screen you purchased? Ordered a replacement and have had lots of issues with both the original replacement, as well as two more. Looking for a different run from a different seller.

Cracked keyboard? Really?

Hi
Last night I open my YB to do some browsing. The keyboard was not working. I was like what on earth, then restarted etc and that did not solve it. Then I realized that there is a long thin crack line at the top of the keyboard area. And I did not do that, I did not dropped it either. WHat on eart?
Check this forum, my crack is similar to these people's.
https://forums.lenovo.com/t5/Windows-based-Tablets/Lenovo-Yoga-Book-repair-option/td-p/3703439
Does anyone else have this issue? I am going to get Lenovo lick this ****. I spent so much money on this, they better fix this under warranty.
Had the same problem, the shop I bought said it would be covered by warranty. But a month later the repair partner in Germany mailed me that it wouldn't be covered and I had to pay 50€ for the repair. Took two months until I had it back ...
wat' said:
Had the same problem, the shop I bought said it would be covered by warranty. But a month later the repair partner in Germany mailed me that it wouldn't be covered and I had to pay 50€ for the repair. Took two months until I had it back ...
Click to expand...
Click to collapse
Same problem.
Do you have an address / contact of the repair partner in Germany ? Or do I have to contact Lenovo (if so how?)
tkieselstein said:
Same problem.
Do you have an address / contact of the repair partner in Germany ? Or do I have to contact Lenovo (if so how?)
Click to expand...
Click to collapse
I sent it in via Cyberport (the seller) and Medion repaired it... No wonder the keyboard is already coming unglued. Cost 50€, if I've a problem again I'd do the repair myself, a replacement keyboard costs around 20€.
What is your take regarding why the cracks are happening? I saw couple other people reported it as well else where
wat' said:
I sent it in via Cyberport (the seller) and Medion repaired it... No wonder the keyboard is already coming unglued. Cost 50€, if I've a problem again I'd do the repair myself, a replacement keyboard costs around 20€.
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hajkan said:
What is your take regarding why the cracks are happening? I saw couple other people reported it as well else where
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No idea, too tight tolerances or something like that, would make sense since the keyboard always seems to crack from top to bottom.
Where can I order the replacement keyboard from?
wat' said:
I sent it in via Cyberport (the seller) and Medion repaired it... No wonder the keyboard is already coming unglued. Cost 50€, if I've a problem again I'd do the repair myself, a replacement keyboard costs around 20€.
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hajkan said:
Where can I order the replacement keyboard from?
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Can't remember where, but I found it on Google... Sorry
Are you sure about the 50 euro? One I found is 120 pounds
wat' said:
Can't remember where, but I found it on Google... Sorry
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