HELP. Phone stuck on black screen after installing SuperUser. - Moto G4 Plus Questions & Answers

Hey guys, I'm a little devastated. Hoping I didn't ruin my phone.
So, earlier today I unlocked my Moto G4 Plus's bootloader and installed TWRP recovery. I installed ElementalX and a superuser.zip file as well. After reboot, there was no superuser in my app drawer and when I checked my root status with Phh's Root Checker, it said that my phone was not rooted properly. I then found the guide here on how to root, and noticed that it had Phh's SuperUser. I changed the config.txt file like mentioned in the guide, booted into TWRP recovery and installed it and clicked on reboot. I got the usual bootloader unlocked message, but after that my screen went blackish-grey and has been that way since, which is about 15-20 minutes now. I (panicking and being a noob) tried switching it off using the power button which didn't work. I then checked to see if it showed up as connected device in android sdk/fastboot, which it didn't.
WHAT DO I DO? I can't just buy another phone since I can't afford it as I recently bought this one, so it's a really big deal for me. :crying:
PLEASE HELP ME.
Thank you.
UPDATE.
Hey guys,
First of all, thank you for the replies. I'm sorry I couldn't reply to them.
Secondly, a few things have happened since the OP. Keep in mind I had absolutely NO internet during the following events, so I couldn't do any research.
The night my phone went black screen, I went to sleep thinking i'll let it die out of battery and work the rest out in the morning. So the next morning I put the phone on charge and went into the bootloader. I tried doing a normal reboot which didn't work (I got the same screen) so I went into into bootloader again, connected the phone to my computer (it got recognized this time) and re-flashed TWRP. I went into recovery mode on the phone and tried re-flashing ElementalX and superuser. This time I got an error when trying to flash the superuser.zip, and the error was:
Updater process ended with ERROR: 1
Error installing zip file '/sdcard/superuser.zip'
I had another supersu.zip in my phone storage, tired installing it and got the same error.
When I tried doing a normal reboot into my system, it goes on a boot loop on the "your device is unlocked" screen and has been that way ever since.
What do I do now?
Should I try to re-flash TWRP and superuser with the right files, or should I restore stock recovery? I don't have any backup. (noob mistake)
I'd highly appreciate it anyone linked me the proper twrp and superuser or stock recovery files and if possible guided me on what to do.
PLEASE HELP ME.
thank you.
UPDATE #2
So I did what abhi212b told me to do and flashed the stock rom. Everything is fine now.
I'll try rooting it again a bit later. Thanks for the help.
UPDATE #3
I tried rooting my phone again, and it went flawlessly this time! Rooted successfully.
What an emotional rollercoaster lol.

Push the power button for at least 2-3 minutes. Worked for me and others in the past.

SSJGod said:
Hey guys, I'm a little devastated. Hoping I didn't ruin my phone.
So, earlier today I unlocked my Moto G4 Plus's bootloader and installed TWRP recovery. I installed ElementalX and a superuser.zip file as well. After reboot, there was no superuser in my app drawer and when I checked my root status with Phh's Root Checker, it said that my phone was not rooted properly. I then found the guide here on how to root, and noticed that it had Phh's SuperUser. I changed the config.txt file like mentioned in the guide, booted into TWRP recovery and installed it and clicked on reboot. I got the usual bootloader unlocked message, but after that my screen went blackish-grey and has been that way since, which is about 15-20 minutes now. I (panicking and being a noob) tried switching it off using the power button which didn't work. I then checked to see if it showed up as connected device in android sdk/fastboot, which it didn't.
WHAT DO I DO? I can't just buy another phone since I can't afford it as I recently bought this one, so it's a really big deal for me. :crying:
PLEASE HELP ME.
Thank you.
Click to expand...
Click to collapse
Like the poster above stated, hold the power button until the screen shuts off. YOUR PHONE WILL AUTO REBOOT!!! The instant the screen turns off, begin holding the volume down button. When you see the fastboot screen pop up, begin flashing your N images again, or use a custom ROM (which are generally much faster, easier to mess with, and easier to recover from).

Ex didn't flash properly.. That is what I can estimate! If u root on stock kernel, it breaks the device.
As said above go to bootloader (works on any screen... Power and volume down) and then to twrp maybe (flash twrp from fastboot). And then restore any previous nandroid u have.. If not u will have to flash stock via fastboot and then flash ex kernel. When u flash, restart and go to about phone and see if the kernel shows elemental x.. If yes, go to twrp and root it via suoersu, phhh's superuser or magisk su.. Whichever u like.. That should be fine!

UPDATE.
Hey guys,
First of all, thank you for the replies. I'm sorry I couldn't reply to them.
Secondly, a few things have happened since the OP. Keep in mind I had absolutely NO internet during the following events, so I couldn't do any research.
The night my phone went black screen, I went to sleep thinking i'll let it die out of battery and work the rest out in the morning. So the next morning I put the phone on charge and went into the bootloader. I tried doing a normal reboot which didn't work (I got the same screen) so I went into into bootloader again, connected the phone to my computer (it got recognized this time) and re-flashed TWRP. I went into recovery mode on the phone and tried re-flashing ElementalX and superuser. This time I got an error when trying to flash the superuser.zip, and the error was:
Updater process ended with ERROR: 1
Error installing zip file '/sdcard/superuser.zip'
I had another supersu.zip in my phone storage, tired installing it and got the same error.
When I tried doing a normal reboot into my system, it goes on a boot loop on the "your device is unlocked" screen and has been that way ever since.
What do I do now?
Should I try to re-flash TWRP and superuser with the right files, or should I restore stock recovery? I don't have any backup. (noob mistake)
I'd highly appreciate it anyone linked me the proper twrp and superuser or stock recovery files and if possible guided me on what to do.
PLEASE HELP ME.
thank you.

SSJGod said:
Hey guys,
First of all, thank you for the replies. I'm sorry I couldn't reply to them.
Secondly, a few things have happened since the OP. Keep in mind I had absolutely NO internet during the following events, so I couldn't do any research.
The night my phone went black screen, I went to sleep thinking i'll let it die out of battery and work the rest out in the morning. So the next morning I put the phone on charge and went into the bootloader. I tried doing a normal reboot which didn't work (I got the same screen) so I went into into bootloader again, connected the phone to my computer (it got recognized this time) and re-flashed TWRP. I went into recovery mode on the phone and tried re-flashing ElementalX and superuser. This time I got an error when trying to flash the superuser.zip, and the error was:
Updater process ended with ERROR: 1
Error installing zip file '/sdcard/superuser.zip'
I had another supersu.zip in my phone storage, tired installing it and got the same error.
When I tried doing a normal reboot into my system, it goes on a boot loop on the "your device is unlocked" screen and has been that way ever since.
What do I do now?
Should I try to re-flash TWRP and superuser with the right files, or should I restore stock recovery? I don't have any backup. (noob mistake)
I'd highly appreciate it anyone linked me the proper twrp and superuser or stock recovery files and if possible guided me on what to do.
PLEASE HELP ME.
thank you.
Click to expand...
Click to collapse
That won't help!
Best is that u should flash stock rom, since the phone is bootlooping...
U can find it here https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369
Flash it on bootloader screen via fastboot.
Do not relock the bootloader. Skip that step and also do NOT flash bootloader.img and partition. That can mess up the device.
once this is done, boot the device once... Finish the setup and then flash twrp.. Then flash ex kernel then flash any root Zip. (supersu, magisk or phhh's superuser)
Twrp can be found from here. https://forum.xda-developers.com/mo...p-twrp-3-0-2-2-recovery-moto-g4-plus-t3386586

abhi212b said:
That won't help!
Best is that u should flash stock rom, since the phone is bootlooping...
U can find it here https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369
Flash it on bootloader screen via fastboot.
Do not relock the bootloader. Skip that step and also do NOT flash bootloader.img and partition. That can mess up the device.
once this is done, boot the device once... Finish the setup and then flash twrp.. Then flash ex kernel then flash any root Zip. (supersu, magisk or phhh's superuser)
Twrp can be found from here. https://forum.xda-developers.com/mo...p-twrp-3-0-2-2-recovery-moto-g4-plus-t3386586
Click to expand...
Click to collapse
Thank you, will try this now.

Only the last SuperSU Beta defaults to systemless install. Any other ones require writing of a .SuperSU file to force systemless before rooting.
https://forum.xda-developers.com/mo...de-root-moto-g4-plus-supersu-android-t3587918

SSJGod said:
Thank you, will try this now.
Click to expand...
Click to collapse
If you have not done this already, you can give it a try by flashing the stock boot.img via twrp and see if that boots the device.
I am not sure that it will work since, i have not tried it.

Exact same thing with the XT1625. I have also found that the systemless method of rooting with SuperSU kills my wifi and cellular network's connection abilities, which might just be a standard G4 thing but the only way I know of to fix it is reflashing the OS (data wipe not necessary).
Just thought this might be helpful to anyone who ran into similar issues to the ones I had.
also i'm still having issues with the stupid thing actually rooting but i'm gonna try again some other day.

just_magikkal said:
Exact same thing with the XT1625. I have also found that the systemless method of rooting with SuperSU kills my wifi and cellular network's connection abilities, which might just be a standard G4 thing but the only way I know of to fix it is reflashing the OS (data wipe not necessary).
Just thought this might be helpful to anyone who ran into similar issues to the ones I had.
also i'm still having issues with the stupid thing actually rooting but i'm gonna try again some other day.
Click to expand...
Click to collapse
I think that is the kernel issue.. you should try EX.. and then use SuperSU or maybe use Magisk SU..

abhi212b said:
That won't help!
Best is that u should flash stock rom, since the phone is bootlooping...
U can find it here https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369
Flash it on bootloader screen via fastboot.
Do not relock the bootloader. Skip that step and also do NOT flash bootloader.img and partition. That can mess up the device.
once this is done, boot the device once... Finish the setup and then flash twrp.. Then flash ex kernel then flash any root Zip. (supersu, magisk or phhh's superuser)
Twrp can be found from here. https://forum.xda-developers.com/mo...p-twrp-3-0-2-2-recovery-moto-g4-plus-t3386586
Click to expand...
Click to collapse
Had the same problem as OP and this fixed it, thanks a lot man!

Good to hear now the phone is alive!

Related

Lolipop OTA capture

Update 2 after some fiddling I found that after flashing Pico Capps hdxposed is needed to make the play store work on this build http://forum.xda-developers.com/showthread.php?t=2618158
Update 1 New lolipop ota, this appears to be based on lolipop 5.1 and as such requires xposed unofficial by romracer if you want to use xposed Xposed for 5.0 would not flash for me. Same upgrade steps as before just this one instead of the bottom one and change your xposed package
https://mega.nz/#!i5RRCKQZ!NC291mcIo-2yzr23j8Vg_mLZ11ECql4lL_xen6xwXuM
update-kindle-devpreview_ariel-20.5.2.2_user_522041550.bin
siegesoldier said:
this is the developer preview, sorry if the title is a little misleading. Thanks to http://forum.xda-developers.com/fire-hd/general/how-to-upgrade-to-4-5-4-twrp-root-t3141648
Use at your own risk.
https://www.dropbox.com/s/38i2lqq5p...review_ariel-20.5.2.0_user_520033250.bin?dl=0
Hopefully someone can figure out how to make this thing boot when flashed from TWRP
Click to expand...
Click to collapse
Important update, the instructions below are not to be followed !!! They are historical ...
Same drill as in here :
http://forum.xda-developers.com/fire-hd/general/how-to-upgrade-to-4-5-4-twrp-root-t3141648
Replace the original META-INF/com/google/android/updater-script with the one from the zip below. Remove "images" directory. This will ensure that your bootloader stays 4.5.3 and unlocked. When TWRP asks to add root, say yes.
If for some reason you lose TWRP (recovery), reflash it from within 5.0. Since you have root, no biggie. I'll play with this a bit too, but later.
I tried yours and tried my attempt. I'm getting a bootloop with both, let me know if you have any luck. TWRP protects itself from getting replaced.
siegesoldier said:
I tried yours and tried my attempt. I'm getting a bootloop with both, let me know if you have any luck. TWRP protects itself from getting replaced.
Click to expand...
Click to collapse
OK. Does it flash successfully? Does it ask to install root? If it does and bootloops, the bootloader probably needs to be updated too. You could try to flash the new bootloader (just grab my uboot_4.5.3.zip, replace both files in /images, and re-zip).
The trick is that you install Lollipop, install root, and install the new bootloader separately. It should boot OK and you should have root in 5, but you'll lose TWRP (it won't be able to boot since the bootloader will probably be signed). To get TWRP back you'll need to downgrade to 4.5.3
bibikalka said:
OK. Does it flash successfully? Does it ask to install root? If it does and bootloops, the bootloader probably needs to be updated too. You could try to flash the new bootloader (just grab my uboot_4.5.3.zip, replace both files in /images, and re-zip
Click to expand...
Click to collapse
Yes it flashes successfully and asks to install root. Looks like I'll be trying that tonight, thanks!
Edit we have a winner.
Flashed lolipop without bootloader
Installed su
Reboot to recovery
Installed superuser flashable zip
Flashed uboot file with lolipop images folder
Fire has booted and is currently doing the very long lolipop upgrading screen
Currently booting to home screen but then back to the fire screen, etc. Probably my fault for not clearing the cache or a factory reset. I'm not at a computer at the moment but any ideas on how to fix this?
siegesoldier said:
Currently booting to home screen but then back to the fire screen, etc. Probably my fault for not clearing the cache or a factory reset. I'm not at a computer at the moment but any ideas on how to fix this?
Click to expand...
Click to collapse
Turn it off with a long press of "power" button. Then press "power" and "vol+" together, this should get you into the Amazon recovery. It should offer you a factory reset option. Your system should be pretty much stock Lollipop, so I don't see why it should be doing what it does ...
Actually, does it now have stock Amazon recovery or TWRP ? My suspicion is that it should have flashed recovery during the first upgrade cycle.
Upon reflection, there is a chance you have a bit of a soft brick. If the factory reset option does not come up, it may end up a little tricky to fix things. I wonder if you'd be able to connect via adb before it reboots.
bibikalka said:
Turn it off with a long press of "power" button. Then press "power" and "vol+" together, this should get you into the Amazon recovery. It should offer you a factory reset option. Your system should be pretty much stock Lollipop, so I don't see why it should be doing what it does ...
Actually, does it now have stock Amazon recovery or TWRP ? My suspicion is that it should have flashed recovery during the first upgrade cycle.
Click to expand...
Click to collapse
it appears to have TWRP but it will not boot to it with holding keys. I can get the device to appear in ADB but I can not authorize it. Appears to not actually be rebooting. just crashing to fire screen for some reason then back to launcher etc. I may be able to try again at home with a usb port that it remembers.
siegesoldier said:
it appears to have TWRP but it will not boot to it with holding keys. I can get the device to appear in ADB but I can not authorize it. Appears to not actually be rebooting. just crashing to fire screen for some reason then back to launcher etc. I may be able to try again at home with a usb port that it remembers.
Click to expand...
Click to collapse
I wonder if Lollipop does not update recovery at all, and just uses the one from 4.5.4 You do have your old settings around, so there is a chance that prior USB authorization will help. It looks like one should have updated to stock recovery while in TWRP as the last step, after updating the bootloader, ir order to be able to do a factory reset in a situation like this.
If it comes to worst, Amazon reps never ask "did you brick the device yourself?". They only ask if you can get to the home screen, and if not, proceed with the replacement
I think TWRP just blocked it from updating. Oh well, if the ports at home don't work, I was eventually going to get it replaced anyway since I had a blue discoloration on my screen. Glad to be of some moderate use to the community instead of a leecher for once. May the next person have some luck!
bibikalka said:
I wonder if Lollipop does not update recovery at all, and just uses the one from 4.5.4 You do have your old settings around, so there is a chance that prior USB authorization will help. It looks like one should have updated to stock recovery while in TWRP as the last step, after updating the bootloader, ir order to be able to do a factory reset in a situation like this.
If it comes to worst, Amazon reps never ask "did you brick the device yourself?". They only ask if you can get to the home screen, and if not, proceed with the replacement
Click to expand...
Click to collapse
ok I was able to get adb on a previously used port. I do not have root though. What are my options? What recovery should I flash? I also have a replacement kindle coming tomorrow so this is mostly for science now. I am also able to get into bootloader.
erased cache via fastboot. stuck on fire instead of boot to homescreen
siegesoldier said:
ok I was able to get adb on a previously used port. I do not have root though. What are my options? What recovery should I flash? I also have a replacement kindle coming tomorrow so this is mostly for science now. I am also able to get into bootloader.
erased cache via fastboot. stuck on fire instead of boot to homescreen
Click to expand...
Click to collapse
So no adb anymore? I am not sure how SuperSu comes in, there gotta be su program somewhere.
Anyway, the great news is that JMZ is going to be back soon. That's going to boost our tinkering capabilities by 300%
siegesoldier said:
Yes it flashes successfully and asks to install root. Looks like I'll be trying that tonight, thanks!
Edit we have a winner.
Flashed lolipop without bootloader
Installed su
Reboot to recovery
Installed superuser flashable zip
Flashed uboot file with lolipop images folder
Fire has booted and is currently doing the very long lolipop upgrading screen
Click to expand...
Click to collapse
And then soft brick ...
So I wonder now if one could do this :
install 5.2.0 via TWRP
install supersu.zip
and here it gets very tricky:
without any reboots, replace TEE1, UBOOT, and recovery to stock versions 5.2.0
The hope is to end up in 5.2.0 with root. If things fail, then booting into 5.2.0 recovery (which must be installed!!!) should give one an option to do 1) factory reset 2) downgrade to stock 4.5.3 as in here : http://forum.xda-developers.com/fire-hd/general/how-to-downgrade-to-4-5-3-root-device-t3139351
The problem is that I don't see a way to boot into 5.2.0, and then flash GAPPS after (since your TWRP was replaced by stock recovery earlier). So one would have to install GAPPS those via something like Titanium backup if root does work.
Please, if you already had 1 warranty replacement, don't do this. And, if you replace TEE1 and UBOOT (5.2.0) but not recovery, then you won't have any way to recover.
bibikalka said:
And then soft brick ...
So I wonder now if one could do this :
install 5.2.0 via TWRP
install supersu.zip
and here it gets very tricky:
without any reboots, replace TEE1, UBOOT, and recovery to stock versions 5.2.0
The hope is to end up in 5.2.0 with root. If things fail, then booting into 5.2.0 recovery (which must be installed!!!) should give one an option to do 1) factory reset 2) downgrade to stock 4.5.3 as in here : http://forum.xda-developers.com/fire-hd/general/how-to-downgrade-to-4-5-3-root-device-t3139351
The problem is that I don't see a way to boot into 5.2.0, and then flash GAPPS after (since your TWRP was replaced by stock recovery earlier). So one would have to install GAPPS those via something like Titanium backup if root does work.
Please, if you already had 1 warranty replacement, don't do this. And, if you replace TEE1 and UBOOT (5.2.0) but not recovery, then you won't have any way to recover.
Click to expand...
Click to collapse
Yes I've used my warranty replacement so I'll be waiting until the official release before breaking my kindle again . How do you stop TWRP from preventing the recovery from being flashed? I noticed it gave a message about protecting itself.
siegesoldier said:
Yes I've used my warranty replacement so I'll be waiting until the official release before breaking my kindle again . How do you stop TWRP from preventing the recovery from being flashed? I noticed it gave a message about protecting itself.
Click to expand...
Click to collapse
Interesting, at what stage of the update did this happen? 5.2.0 file system is slightly packaged and is pain in the neck to peak into, but in 4.5.3 the recovery is updated via a pretty specific command install-recovery.sh , and I cannot find any references to this in updater-script. So I wonder at what stage will this be run. Also, there is no direct image for recovery, one has to reconstruct it as the commands below do. A bit messy ...
install-recovery.sh
Code:
#!/system/bin/sh
if ! applypatch -c EMMC:/dev/block/platform/mtk-msdc.0/by-name/recovery:5888256:6d9d1bbc4172c107db3228ed8d9f97111219c617; then
log -t recovery "Installing new recovery image"
applypatch -b /system/etc/recovery-resource.dat EMMC:/dev/block/platform/mtk-msdc.0/by-name/boot:5370112:c2c686ada1b194050a3c8f05e2102345df48e9ce EMMC:/dev/block/platform/mtk-msdc.0/by-name/recovery 6d9d1bbc4172c107db3228ed8d9f97111219c617 5888256 c2c686ada1b194050a3c8f05e2102345df48e9ce:/system/recovery-from-boot.p
else
log -t recovery "Recovery image already installed"
fi
Edit: It kind of looks like /system/etc/install-recovery.sh will be run at every boot. So I wonder if TWRP just renames it to something and calls it "protection". I guess one can double check the file system after 5.2.0 update while still in TWRP, and see what happened to recovery files.
Help
If someone can please help me. I downloaded the update to 5.0, unzipped it, replaced the updater script, but when I zip it back and try to flash it says that it failed. Am I doing something wrong.
Also, if someone has the zip file already and wouldn't mind uploading and sharing it, I would appreciate it.
Thanks for all the help.
hawkazn said:
If someone can please help me. I downloaded the update to 5.0, unzipped it, replaced the updater script, but when I zip it back and try to flash it says that it failed. Am I doing something wrong.
Also, if someone has the zip file already and wouldn't mind uploading and sharing it, I would appreciate it.
Thanks for all the help.
Click to expand...
Click to collapse
Last time this procedure ended up with a soft brick. Are you sure you want to pursue this route?
Help
Maybe not, but if someone can help me with something else. The developer preview for the camera is extremely sharp and the 4.5.4 really isn't. Is there a way to make it crystal clear and sharp?
hawkazn said:
Maybe not, but if someone can help me with something else. The developer preview for the camera is extremely sharp and the 4.5.4 really isn't. Is there a way to make it crystal clear and sharp?
Click to expand...
Click to collapse
Meaning exactly what? It'd be possible to replace the camera app, one for another. Do you think some other system stuff is involved such as some sort of settings?
You'll have to find a way to mount the big 5.2.0 system update file as a filesystem, then you could read what's in there, including the camera stuff.
TWRP help
So I downloaded the zip file for 5.0 and it flashed and asked to install super user. I had to download the apk for supersu and then update it.
But the problem is that I lost my twrp. I push the volume + and power and it just reboots. I also lost my play store. Any thoughts how to get twrp back on?

Nexus 6p Root Failure / Boot Loop / Android 6.0.1

I tried to root my Nexus 6P and now I'm stuck. It won't finish booting. I followed instructions found on the web. I unlocked bootloader with no problem. I copied the latest SuperSU file to the phone. I installed TWRP recovery. However, I could not find the SuperSU file when using TWRP. Nevertheless, when I went to exit, TWRP asked if I wanted to instal SuperSU. I recall reading somewhere that it will install the wrong version of SuperSU (not the one for 6.0.1). Somehow I must have hit the wrong selection because it installed it anyway. Now I have an infinite loop.
I have tried to factory reset with TWRP. That fails. I downloaded the 6.0.1 images files from Google. I tried to run flash-all.bat, but that doesn't work. I have pushed images and ZIPs to the /sdcard/ folder with ADB. ADB recognizes the device, but fastboot does not (when connected to my laptop) (which is why flash-all doesn't work). I have tried to install the images/zips with TWRP. However, I always get "failed" messages. I get messages that partitions won't load.
Stupidly, I do not have a nandroid backup (yes, I know, a dumb move).
Any suggestions on what to try next? I'm at my wit's end with this. I've searched the web all morning and found all kinds of helpful info, but I can't find anything to get me past this point. I am perfectly willing to wipe it all out and start over again if I could just force it to do that. I just bought it so I suppose I could return it (I think there's a 30-day return policy), but Google might not like it if it comes back in this state, I suppose. I had an AT&T Galaxy Note 5 for half a day but found out, after the fact, that I can't root it.
Thanks for any help or suggestions.
Why did you follow instructions found on "Web" when u have the beautiful guide by our @Heisenberg? Read this thread. Instead of running flash - all. Bat file, follow the instructions in this guide. http://forum.xda-developers.com/showthread.php?t=3206928
jaidev.s said:
Why did you follow instructions found on "Web" when u have the beautiful guide by our @Heisenberg? Read this thread. Instead of running flash - all. Bat file, follow the instructions in this guide. http://forum.xda-developers.com/showthread.php?t=3206928
Click to expand...
Click to collapse
I saw that post. I wish I had followed it. However, the instructions are very similar to what I tried, although not exact. Where I went wrong is letting TWRP install SuperSU for me. I didn't mean to but when I touched the phone it installed it (of course, I hit something, but I don't know what). Fastboot does not recognize the phone in recovery. I can follow Heisenberg's instructions to get back to stock IF fastboot would recognize the phone. ADB recognizes the phone. Would it be possible to use ADB Sideload instead? How can I force fastboot to recognize the phone? If I could do that, I would be able to flash images back to the phone. Thanks!
U should try fastboot in bootloader / download mode instead of recovery mode..
OK, two comments: Duh (as I slap my head) and Bless You! That worked. I'm back to stock. At least the phone works now. I'll try again to root following Heinsenberg's instructions! Thanks. Where do I sent the beer money?
jaidev.s said:
U should try fastboot in bootloader / download mode instead of recovery mode..
Click to expand...
Click to collapse
Well, I'm back to a stock phone, anyway. Flashing SuperSU per Heinsenberg's instructions did not give me root. Oh well. I'll keep trying. It did install and it did reboot just fine. However, root checker says I have no root and Titanium Backup won't run, either. Thanks.

Axon 7 : Can't get into recovery

Hi,
I'm not sure if it's the right place to ask this, but I need help. I just got my Axon 7 in the mail today so I was eager to root it and get started. It did not go well.
The version I got was on b27, and it had an update to b29 right out the box. I did not think too much of it and did the update. I realized later that if I wanted to root, I would need to be on b20 instead. No worries, I got into recovery, flashed the b20 stock image, and all went fine. I went on and rooted using tenfar's utility, and it also went fine. I rebooted went with DrakenFX's way to update back to b29, but something went wrong in the process, and I don't remember the exact message. I told myself that it might be cause I wasn't running the latest TWRP. When I first got into recover after using tenfar's utility, I noticed that the TWRP version was not the latest (3-0-2-0? maybe). I had just downloaded the most recent TWRP image from Unjustified Dev (twrp-3.0.2-2-a2017u.img), so I decided to update right away from within TWRP...I guess this is not something you can do.
Long story short, the phone simply won't get into recovery mode now. The led flashes red for a second, then the phone simply shuts down.
The weird part is that it boots just fine, and I can get into ADB and bootloader too. However, my bootloader is locked once more, and root does not work either. I am now on b29, so I cannot use tenfar's utility.
So, am I SOL? Is there a way to restore the stock recovery image via ADB? I tried flashing TWRP again, but I get a "FAILED (remote: Partition flashing is not allowed)" in ADB, most likely because my bootloader is locked again?
The good part is that the phone is usable and everything seems to work, but having no recovery is a bit unnerving...if something goes wrong again, the phone will be a dead brick.
Thank you very much.
OK, I just realized that I could still use tenfar's utility even though I was on b29....pheww, what a relief. Back in TWRP. Sorry, you can delete this thread (I would do it if I knew how )
arky33 said:
OK, I just realized that I could still use tenfar's utility even though I was on b29....pheww, what a relief. Back in TWRP. Sorry, you can delete this thread (I would do it if I knew how )
Click to expand...
Click to collapse
Can you link me in the right direction? I'm having the same problem where I can get to bootloader and fastboot, but no recovery. I'm on a2017u.x.x.b29, too.
Hi,
I am not sure anyone should follow my advice considering how I somehow managed to screw up a relatively simple process, but here's how I fixed it. I used tenfar's utility from this thread to flash TWRP again. Even though I was on B29, I used the B27 package and it worked fine. But don't flash the boot image, just the recovery! After that, I could boot into TWRP again. From there I followed this great instruction thread and got Lineage up and running in minutes.
I hope this helps you get going, but keep in mind that this might not be the proper way to do things, it's just what worked for me. Cheers.
arky33 said:
Hi,
I am not sure anyone should follow my advice considering how I somehow managed to screw up a relatively simple process, but here's how I fixed it. I used tenfar's utility from this thread to flash TWRP again. Even though I was on B29, I used the B27 package and it worked fine. But don't flash the boot image, just the recovery! After that, I could boot into TWRP again. From there I followed this great instruction thread and got Lineage up and running in minutes.
I hope this helps you get going, but keep in mind that this might not be the proper way to do things, it's just what worked for me. Cheers.
Click to expand...
Click to collapse
Thanks, Arky!
I've been away from XDA for quite some time since I've had the S6 Edge on Verizon and there hasn't been any type of root action on it. I really appreciate the links you posted!

My ZE551KL only boots to TWRP (and various other fun)

Hi. I was enjoying Lineage OS's latest ROM (14.1) and wasn't able to enjoy the "nightly" updates because when I went to do the update, I found out I needed a compatible recovery to do so. I had TWRP sitting on my computer and would FASTBOOT Boot twrp.img to flash roms. When I saw you needed to install twrp to make the Nightly update feature work, I flashed it with fastboot. I also went ahead and decided to start from scratch with a fresh install and used the latest Nightly LIneage OS file . After it installed, it booted up great. But when I went to add many apps back to my phone, so many of them were not showing up in the play store. And when some did, it would say "Incompatible Device" So I went to my settings and decided to try out the Nightly update hoping maybe that was the problem. When it booted to TWRP, nothing happened. So I hit REBOOT. and no matter what I choose, it just boots back into TWRP. Even when I hold the power button down and let it boot back up. Without touching any volume buttons, it just boots into TWRP. I can't get back to my OS. I'm going to try to install Lineage OS again and just hope I can get to my phone to make sure I'm getting messages from friends, doctors, etc...
Any help on how to fix this would be appreciated. I used this site " http://www.androidinfotech.com/2016...2-laser-ze551kl-marshmallow-install-twrp.html "
to root my phone so I could use Titanium Backup. I'm hoping something in there didn't mess me up.
Thank you in advance.
-Fuzzy
Well dang. I tried installing LINEAGE OS rom again and hoped for some strange reason it would boot into it. TWRP just keeps loading. I try the Reboot command in TWRP then choose SYSTEM and it still just goes to TWRP.
Well sometimes it just helps to air your frustration. As is true with many things in life. Say it out loud. Etc...
I was sure I had THE latest version of TWRP installed when this was happening. I rechecked to make sure. I didn't. I was 1 version away. Fastboot flashed that and it's booting normally . For now. Now, to see if I can get those apps to show up in the play store.
Things like Snapchat, Facebook messenger, etc... would just not show up.
Nope. That's still a problem . I wonder why this is happening?
Try clearing dalvik cache and sync you data for your mail account. I think those app wil show up. As for snapchat, you can't install it via playstore you can't pass safetynet.
FuzzyFone said:
Hi. I was enjoying Lineage OS's latest ROM (14.1) and wasn't able to enjoy the "nightly" updates because when I went to do the update, I found out I needed a compatible recovery to do so. I had TWRP sitting on my computer and would FASTBOOT Boot twrp.img to flash roms. When I saw you needed to install twrp to make the Nightly update feature work, I flashed it with fastboot. I also went ahead and decided to start from scratch with a fresh install and used the latest Nightly LIneage OS file . After it installed, it booted up great. But when I went to add many apps back to my phone, so many of them were not showing up in the play store. And when some did, it would say "Incompatible Device" So I went to my settings and decided to try out the Nightly update hoping maybe that was the problem. When it booted to TWRP, nothing happened. So I hit REBOOT. and no matter what I choose, it just boots back into TWRP. Even when I hold the power button down and let it boot back up. Without touching any volume buttons, it just boots into TWRP. I can't get back to my OS. I'm going to try to install Lineage OS again and just hope I can get to my phone to make sure I'm getting messages from friends, doctors, etc...
Any help on how to fix this would be appreciated. I used this site " http://www.androidinfotech.com/2016...2-laser-ze551kl-marshmallow-install-twrp.html "
to root my phone so I could use Titanium Backup. I'm hoping something in there didn't mess me up.
Thank you in advance.
-Fuzzy
Click to expand...
Click to collapse
What version of TWRP have you used? If it's 3.0.2.4 and below, update it.
darkeyes22 said:
What version of TWRP have you used? If it's 3.0.2.4 and below, update it.
Click to expand...
Click to collapse
(As shown in Post #3)
Already updated it. I got that part of the problem fixed. Thanks tho! :good:
FuzzyFone said:
(As shown in Post #3)
Already updated it. I got that part of the problem fixed. Thanks tho! :good:
Click to expand...
Click to collapse
What do you mean by saying "part of the problem"? Maybe I can help you with the rest of it.
darkeyes22 said:
What do you mean by saying "part of the problem"? Maybe I can help you with the rest of it.
Click to expand...
Click to collapse
Hello. I'm running the latest version of LineageOS 14.1 (just installed the nightly update) and several of the apps close the second I launch them. Clock was the first one I noticed . Loading pictures to share in other apps from Quckpic. and other apps I can't remember right now.
So I wanted to backup everything and try a different Rom thinking I might not have those problems. I installed SU and TWRP and then Titanium Backup Pro. After installing SU I had root. This morning I went to run a current backup and it said I no longer had root.
Dang. I have to go to the Pain Clinic. Time always catches up with me so fast when trying to problem solve.
Thank yo for reaching out! I really appreciate it. Especially with a phone that's not so popular out there in the wild that it's limited on folks available for help. it's 9:16am where I'm at. I'll probably be back in a few hours from now.
Thanks again, DarkEyes.
-Fuzzy
FuzzyFone said:
Hello. I'm running the latest version of LineageOS 14.1 (just installed the nightly update) and several of the apps close the second I launch them. Clock was the first one I noticed . Loading pictures to share in other apps from Quckpic. and other apps I can't remember right now.
So I wanted to backup everything and try a different Rom thinking I might not have those problems. I installed SU and TWRP and then Titanium Backup Pro. After installing SU I had root. This morning I went to run a current backup and it said I no longer had root.
Dang. I have to go to the Pain Clinic. Time always catches up with me so fast when trying to problem solve.
Thank yo for reaching out! I really appreciate it. Especially with a phone that's not so popular out there in the wild that it's limited on folks available for help. it's 9:16am where I'm at. I'll probably be back in a few hours from now.
Thanks again, DarkEyes.
-Fuzzy
Click to expand...
Click to collapse
Re-check your root with Root Checker. If you still have it, flash su removal through TWRP and flash systemless SuperSU. If you don't have it, just install systemless SuperSU. After you do that, boot back to the system (your boot might loop once - it's normal, do not interrupt boot), give TB pro root access, and see if it helped.
darkeyes22 said:
Re-check your root with Root Checker. If you still have it, flash su removal through TWRP and flash systemless SuperSU. If you don't have it, just install systemless SuperSU. After you do that, boot back to the system (your boot might loop once - it's normal, do not interrupt boot), give TB pro root access, and see if it helped.
Click to expand...
Click to collapse
Hello. Sorry it took me long to reply. After appointment, I was in too much pain to get online.
I installed thru Fastboot "addonsu-remove-14.1-arm64-signed.zip" rebooted, then installed addonsu-14.1-arm64-signed.zip thru Fastboot too and rebooted. Still no root. I checked it with RootChecker and there was no root.
Running latest nightly of LineageOS.
FuzzyFone said:
Hello. Sorry it took me long to reply. After appointment, I was in too much pain to get online.
I installed thru Fastboot "addonsu-remove-14.1-arm64-signed.zip" rebooted, then installed addonsu-14.1-arm64-signed.zip thru Fastboot too and rebooted. Still no root. I checked it with RootChecker and there was no root.
Running latest nightly of LineageOS.
Click to expand...
Click to collapse
Through Fastboot? Try through TWRP, flash removal, then flash Systemless SuperSU (not the one you have now).
Here is the link to systemless SuperSU: https://forum.xda-developers.com/apps/supersu/2014-09-02-supersu-v2-05-t2868133
Hi
1st Step is Install official TWRP 3.1.1 which is availble for our device ze551kl aka Zool or ZooLD.
Boot in to TWRP
wipe cache+Dalvik cache+system+ASDF+internal storage.
now install Lineage rom latest version.
then gapps.
wipe dalvik cache.
hit Reboot system option
.it wlll not go in bootloop if u followed these steps which are guided by Devs here.
if u still facing bootloops u must have done extra ordinary thing with ur Device.
RonakRonak said:
Hi
1st Step is Install official TWRP 3.1.1 which is availble for our device ze551kl aka Zool or ZooLD.
Boot in to TWRP
wipe cache+Dalvik cache+system+ASDF+internal storage.
now install Lineage rom latest version.
then gapps.
wipe dalvik cache.
hit Reboot system option
.it wlll not go in bootloop if u followed these steps which are guided by Devs here.
if u still facing bootloops u must have done extra ordinary thing with ur Device.
Click to expand...
Click to collapse
It is Z00T that is ZE551KL, not Z00L. Do not even think about flashing something that was developed for Z00L on Z00T. It will not work.
Sent from my ASUS_Z00UD using XDA Labs
darkeyes22 said:
It is Z00T that is ZE551KL, not Z00L. Do not even think about flashing something that was developed for Z00L on Z00T. It will not work.
Sent from my ASUS_Z00UD using XDA Labs
Click to expand...
Click to collapse
Yes.i already mentioned model name.

Help with Phone not booting (Black screen)

I own a moto G4 XT1625, and I just followed the guide at devs-lab.com/how-to-root-moto-g4-moto-g4-plus.html on rooting it. I Successfully unlocked the boot loader, installed TWRP, but had trouble on the final step, rooting it with superSU. I entered TWRP, typed in echo "SYSTEMLESS=true" > /data/.supersu, and ran the zip, but when I rebooted, it was just a black screen-- it doesn't do anything! I can still get into the fastboot and TWRP recovery, but I didn't make a backup since the guide didn't say to, which in hindsight was a terrible idea. Any help anyone can offer would be greatly appreciated.
EDIT: I read some more, and am now trying to install the lineage ROM. I made a backup of the old broken system, so hopefully I don't mess it up more than I already have.
EDIT2: It didn't work (Maybe because it isn't actually rooted as supersu didn't install?) thanks in advance for any help you guys have!
Stock image can't be rooted without using ElementalX 1.04 stock kernel as it does not allow root. Thus, you need to restore to use hardware buttons to get back to TWRP and install Elemental X stock kernel and then SuperSu again. If you don't have TWRP, then you need to go into fastboot mode and resinstall TWRP recovery image and then do above. Good luck.
HueyT said:
Stock image can't be rooted without using ElementalX 1.04 stock kernel as it does not allow root. Thus, you need to restore to use hardware buttons to get back to TWRP and install Elemental X stock kernel and then SuperSu again. If you don't have TWRP, then you need to go into fastboot mode and resinstall TWRP recovery image and then do above. Good luck.
Click to expand...
Click to collapse
Thank you so much for you answer! I've installed ElementalX, then SuperSU, and for the first time, something other than a black screen on boot! the first time it stopped then went black after a few seconds, and as I'm writing this, it seems to be stuck in a bootloop as it has been playing the same animation now for a few minutes. Will it eventually resolve itself, or do you think it's still messed up?
EDIT: It's been going now for ~20 minutes which probably means something isn't right. I have to leave for my job now, but Ill try any suggestions when I get back. Thanks again!
Thank you so much HueyT, It's working now! ElementalX didnt work with stock for some reason so what I did was do a wipe, then flash the lineage ROM, then flash ElementalX (for lineage), then flash SuperSU, and it finally booted after going through a few boot cycles and ~ 10 minutes! I can't believe it's actually working!

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