No network after Nougat update - Samsung Galaxy S7 Edge Questions and Answers

I bought an S7 Edge (G935F) online and first it work flawless. After Nougat upgrade, my sim card gets detected but it won't connect to the network. I tried factory reset, network settings reset, flashed back to marshmallow, tried different APN's but nothing helps.
I have no root and status is 0x0 = official. Is it possible, that after update the region lock happens? How can I check if I have a region lock? Or what else can be the problem how can I solve it?
Many many thanks to all who help in advance.

Related

[Q] Galaxy S5 Locked Vodafone WiFi settings

Hi all,
I bought an S5 that had been locked to Vodafone. I have had it unlocked and flashed it with the UK generic software to remove all of the Voda bloatware. This is all fine but unfortunately it still has the Vodafone WiFi settings in it meaning every time I am on the underground it tries to connect to the WiFi under Vodafone, when I have looked there is no option to forget (remove) the Vodafone settings. I flashed the phone using Odin and followed the guide and used the firmware supplied by Sammobile.
Any help would be greatly appreciated.
Thanks,
Matt
Hi. I have an unlocked Vodafone one I picked up today. Can I ask what CSC you flashed in Odin and died it trip Knox?
Flashing firmware doesn't routinely remove userdata settings. Do a factory data reset from the settings menu and that should resolve your issue. Be sure to backup any files that are important to you first though.
In the alternative, you might be able to reset just the wifi settings by going to the Application mamager in the settings menu and see if you can identify which is the wifi app. If you can, then clear cache and data from the tab for the wifi app.
.
mattmills8133 said:
Hi all,
I bought an S5 that had been locked to Vodafone. I have had it unlocked and flashed it with the UK generic software to remove all of the Voda bloatware. This is all fine but unfortunately it still has the Vodafone WiFi settings in it meaning every time I am on the underground it tries to connect to the WiFi under Vodafone, when I have looked there is no option to forget (remove) the Vodafone settings. I flashed the phone using Odin and followed the guide and used the firmware supplied by Sammobile.
Any help would be greatly appreciated.
Thanks,
Matt
Click to expand...
Click to collapse
Flashed mine with BTU tonight. It didn't stick properly the first time and using an app called Phone Info, it said the active CSC was VOD/BTU. I need to factory reset and reflash a few times before it fully applied the new CSC.
Maybe yours is VOD/BTU?

[Q] G900F won't make or receive calls

Hi
I have searched the forum beforehand and can't find a post with the same symptoms so...
I have just bought an S5 which will not make or receive calls or texts, although my mobile data works fine!
The guy I bought it from said he had it brand new and sealed, and used a Giff Gaff card for a few hours with no problems before the issue developed. I'm using Virgin. It was apparently from new, a Three network phone but did not appear to be locked to their network.... no unlock messages appeared when my SIM was inserted, it all appeared to work until I tried dialling!
I get a good signal and all the indicators are that the system is connected and functional, but when I dial any number the phone dials briefly then shows "Call ended". Texts just fail after a short while. Emergency calls work OK so the radio seems fine.
From the wonderful Phone Info app the following are installed:
Bootloader version: G900FXXU1BNL9
Baseband version: G900FXXU1BNL9
PDA version G900FXXU1BNL9
CSC version G900FH3G1BNL1
Product code: SM-G900FZBAH3G
I have tried the BOB7 BTU firmware via Odin and this worked ok but didn't fix the problem.
I also tried to downgrade to 4.4.2 with both the Three firmware and the ANG2 BTU firmware. Both just cause the phone to hang at the splash screen.
The serial number, IMEI number and the "refurbishment" check all show the phone as genuine.
Knox is still sitting nicely at 0x0.
Looking through the service menu settings nothing obviously jumps out as a problem but it does seem to be some sort of SIM lock.
Phone info shows the manufacturing date as 2015.01.03 so should be in warranty so I'm holding off rooting it as long as possible
I have scoured the internet and found a couple of others with the same problem but no helpful replies to their queries.
Any ideas anyone? Thanks guys
Try a Giff Gaff SIM in it, if that works, you have your answer
If you have upgraded from 4.4 to 5.09 through Odin as I did with mine which is Generic BTU the phone calls and texts would not work after the update so I did a factory reset then flashed the BTU firmware again did another factory reset and the phone has been fine ever since.
One of my friends got an S5 just before Christmas on 3 Network he was told by them that they no longer sim lock their phones how true this is I don't know but he tells me that's what the sales person told him, but he now has Generic BTU firmware on it not the original 3 firmware, he had to do a factory reset twice before his worked properly
So it may be worth trying bt flashing the BTU firmware again (BOB7) then doing a factory rest, flash the firmware again after that and factory reset once more then see if it works properly
Thanks for the quick replies.
I have flashed the BOB7 and BNL9 firmware several times with factory resets... no difference. I have also tried to downgrade from the original 5.0 to 4.4.2 (UK S5 didn't get 4.4.4 as far as I'm aware) but the phone hangs on the splash screen and I then can't boot into recovery.
I am waiting for a Giff Gaff SIM to try but tried my mate's contract Three SIM yesterday and again data was usable but no phone or texting. In fact it was worse than the Virgin SIM as it displayed no network whereas the all the Virgin info was there as it would be on a working phone.
I originally thought it was a faulty radio but as emergency calls work I have ruled this out.
One thing I've noticed is that in the Service menus there is sometimes the message to "Pease reboot" - an obvious typo but not something I would have thought Samsung would have overlooked. Maybe it's a dodgy clone. Anyway of knowing for sure?
One other thing that may or may not be relevant. In my working phones with the Virgin SIM, the Service menu shows the "Speech Ver" as "FR FR FR" as does the dodgy S5 when it has the Three SIM in it. When I put the Virgin SIM in the phone the "Speech Ver" changes to "AMR, EFR, FR". The "FR" I believe means "Full Range" so is that a contributing factor?
I've attached a screenshot of the phone menu with the Three SIM inserted.
Thanks for your help so far guys, it's much appreciated, this has me stumped.
ag4751 said:
So it may be worth trying bt flashing the BTU firmware again (BOB7) then doing a factory rest, flash the firmware again after that and factory reset once more then see if it works properly
Click to expand...
Click to collapse
I'll give it another couple of goes when I get home. Thanks mate
tripleclown said:
I'll give it another couple of goes when I get home. Thanks mate
Click to expand...
Click to collapse
These are screen clips of my stock (BTU) Service Mode details and About Device details I am on o2 if it helps for any comparison
ag4751 said:
These are screen clips of my stock (BTU) Service Mode details and About Device details I am on o2 if it helps for any comparison
Click to expand...
Click to collapse
Thanks for that mate, mine compares ok with yours, particularly the "About" status.
I have now tried 02, Three and Giff Gaff sims as well as my Virgin sim. Same problem, can use mobile data but no calls or texts.
reflashed 3 more times with a factory reset after each, same problem.

Problem with the apn setting

Recently unlocked my Samsung Galaxy s7 edge. I decided to transfer my sim from my iPhone to my Samsung. I can text and call but my mobile data is not working. I believe it has something to do with my apn settings. But once I try to go to my apn settings it says "Unable to view access point name. Access is restricted to current user profile.
Would love to have someone to help me fix this problem.
What carrier is your s7
Globe (from the Philippines) gotnit unlocked and moved to Canada and using a Canadian sim atm
Sounds like a common problem going back to the introduction of mm. Carries implemented it to stop users from getting free Hotspot usage without them having the feature on there plans.
http://forum.xda-developers.com/galaxy-s6/help/apn-settings-t3072391
Here's some info I found on it with a possible fix on one of the post. Also the sprint s7e forum has users talking about losing the ability to change apn after OTAs
Sorry my Internet is dreadfully slow and having a hard time browsing through this forum. So do I have to root my phone in order to make the modifications to get my 3g to work?
Still having problems but I'm getting somewhere..
The carrier I bought this phone from did some retarded modifications to this phone.
So most likely the problem is this "user profile" it might be fixed if I can change or delete it or whatever. But the problem is I can't find the place where you can change this user profile. It seems it's supposed to be in "about device" but there is nothing that could change the user profile. I think the previous carrier somehow modified it stupidly. Reformatting doesn't help BTW.
pandakn1ght said:
Recently unlocked my Samsung Galaxy s7 edge. I decided to transfer my sim from my iPhone to my Samsung. I can text and call but my mobile data is not working. I believe it has something to do with my apn settings. But once I try to go to my apn settings it says "Unable to view access point name. Access is restricted to current user profile.
Would love to have someone to help me fix this problem.
Click to expand...
Click to collapse
have you figured this out yet buddy?
pandakn1ght said:
Recently unlocked my Samsung Galaxy s7 edge. I decided to transfer my sim from my iPhone to my Samsung. I can text and call but my mobile data is not working. I believe it has something to do with my apn settings. But once I try to go to my apn settings it says "Unable to view access point name. Access is restricted to current user profile.
Would love to have someone to help me fix this problem.
Click to expand...
Click to collapse
I have the same problem. Did you get this fixed?
Globe-locked S7 unlocked.
Same thing here. I just recently unlock my phone using the unlock code given to me by Globe telecom but when I use different sim network, I can only do call & text. I contacted Globe and the agent told me that unlocking is for call & text only and mobile data still locked to Globe.
Can we bypass this by reflashing openline firmware or wait for Oreo update?
hunkguy94 said:
Same thing here. I just recently unlock my phone using the unlock code given to me by Globe telecom but when I use different sim network, I can only do call & text. I contacted Globe and the agent told me that unlocking is for call & text only and mobile data still locked to Globe.
Can we bypass this by reflashing openline firmware or wait for Oreo update?
Click to expand...
Click to collapse
Did you manage this?
botski said:
Did you manage this?
Click to expand...
Click to collapse
After the Oreo update, I still have same issue. But before I upgraded to Oreo, I managed to fix the issue. I was trying to root my device (Nougat), unfortunately, it failed. So I downloaded openline firmware (PH version) for S7 in Sammobile and reflashed. I think I missed flashing CSC file but it was successful. The other sim network worked fine and can be used for data already. But when I checked for OS updates, it has no CSC code indicated, and my settings interface was like from UK (not sure). So I reflashed again with CSC file already and it got back to Globe interface and same issue occured. Haha. But the point is, we can fix the issue by changing CSC.
hunkguy94 said:
After the Oreo update, I still have same issue. But before I upgraded to Oreo, I managed to fix the issue. I was trying to root my device (Nougat), unfortunately, it failed. So I downloaded openline firmware (PH version) for S7 in Sammobile and reflashed. I think I missed flashing CSC file but it was successful. The other sim network worked fine and can be used for data already. But when I checked for OS updates, it has no CSC code indicated, and my settings interface was like from UK (not sure). So I reflashed again with CSC file already and it got back to Globe interface and same issue occured. Haha. But the point is, we can fix the issue by changing CSC.
Click to expand...
Click to collapse
Great mate! What csc can we use? Thanks!
CSC Codes
Google the list of CSC codes per country.
To change CSC code, enter *#272*Device IMEI#
Tried XTC (Philippines - Open Line) and it worked.
WARNING: This procedure will wipe the data of your phone. This may also void the warranty. Do this at your own risk.

[UAE] No Signal in Phone

Hi,
I had updated my S8 device to the newer update G950FXXU1AQJ5 in my device [SM-G950FD]. But after the update, my phone ain't receiving any signal. The phone is detecting sim card and micro SD but ain't getting the mobile network. What to do? I had even flashed firmware again still the problem exists. Please suggest a way to overturn this problem.
P.S.: Sim is of UAE only. Even *#*#4636#*#* is not working.
Hello! I am having the same problem here in Saudi Arabia, it randomly disappears. Did you find a fix?
Try reset apn settings

SM-G950U1 (XAA) - Cellular network can't be found after update/reboot/cache-wipe

Hi All - hoping to get your help and advice.
Original S8 was a USA SM-G950U on T-Mobile that was successfully flashed and unlocked to SM-G950U1 (CSC = XAA). The phone was fully functional, successfully received OTA updates and was on the latest firmware (G950U1UES5CRL2) in use in Hong Kong (3HK 4G LTE) until yesterday when I did a hard-reboot and cache-wipe a few days after a system update and now the cellular radio won't connect to any network. I've tested the SIM card (works fine on other phones), rebooted without the SIM inside (no impact), tried upgrading to Android 9.0 as well as older Bootloader v5 firmware to see if the cellular radio would turn on and re-connect but no luck.
Current State: When looking under "Mobile networks", Network mode shows "Preferred network mode: CDMA/EVDO/GSM/WCDMA" whereas it used to be "LTE/3G/2G". This option is available under the drop down list but I can't selected it. Under "Network Operators", tapping "Search networks" results in an error "Error while searching for networks". Tapping "Select automatically" pops an error "Unable to connect. Try later".
After exhaustive testing, it feels like the phone is behaving like it's SIM-locked since everything else works thru wifi but it's on the SM-G950U1 XAA unlocked firmware so it shouldn't be locked?? Any suggestions would be greatly appreciated.
eyecee said:
Hi All - hoping to get your help and advice.
Original S8 was a USA SM-G950U on T-Mobile that was successfully flashed and unlocked to SM-G950U1 (CSC = XAA). The phone was fully functional, successfully received OTA updates and was on the latest firmware (G950U1UES5CRL2) in use in Hong Kong (3HK 4G LTE) until yesterday when I did a hard-reboot and cache-wipe a few days after a system update and now the cellular radio won't connect to any network. I've tested the SIM card (works fine on other phones), rebooted without the SIM inside (no impact), tried upgrading to Android 9.0 as well as older Bootloader v5 firmware to see if the cellular radio would turn on and re-connect but no luck.
Current State: When looking under "Mobile networks", Network mode shows "Preferred network mode: CDMA/EVDO/GSM/WCDMA" whereas it used to be "LTE/3G/2G". This option is available under the drop down list but I can't selected it. Under "Network Operators", tapping "Search networks" results in an error "Error while searching for networks". Tapping "Select automatically" pops an error "Unable to connect. Try later".
After exhaustive testing, it feels like the phone is behaving like it's SIM-locked since everything else works thru wifi but it's on the SM-G950U1 XAA unlocked firmware so it shouldn't be locked?? Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
Just because you flash unlocked firmware does not remove the T-Mobile SIM lock
TheMadScientist said:
Just because you flash unlocked firmware does not remove the T-Mobile SIM lock
Click to expand...
Click to collapse
Thanks for your feedback! What's strange was that my S8 with the unlocked firmware (SM-G950U1) was working perfectly for 6 months and I was able to make calls, get LTE data connectivity, etc. Now the phone is still working via wifi but the cellular function is dead. Any suggestions or advice on how to remove the T-Mobile SIM lock?
eyecee said:
Thanks for your feedback! What's strange was that my S8 with the unlocked firmware (SM-G950U1) was working perfectly for 6 months and I was able to make calls, get LTE data connectivity, etc. Now the phone is still working via wifi but the cellular function is dead. Any suggestions or advice on how to remove the T-Mobile SIM lock?
Click to expand...
Click to collapse
We need to verify some how if it truly is Sim locked or not first.
TheMadScientist said:
We need to verify some how if it truly is Sim locked or not first.
Click to expand...
Click to collapse
I've tried 2 different SIM cards (though both from the same carrier) and both were not connecting to the mobile network. The phone can detect when there isn't a SIM card inserted so that is a minor indicator that the SIM card slot is functional.... any other suggestions on how to verify whether my S8 is SIM locked?
EDIT: Both SIM cards work in other phones (iPhone6s, iPhoneX).
eyecee said:
I've tried 2 different SIM cards (though both from the same carrier) and both were not connecting to the mobile network. The phone can detect when there isn't a SIM card inserted so that is a minor indicator that the SIM card slot is functional.... any other suggestions on how to verify whether my S8 is SIM locked?
EDIT: Both SIM cards work in other phones (iPhone6s, iPhoneX).
Click to expand...
Click to collapse
Of coarse not always but most of the time it will display a warning or something about sim not accepted. This sounds like to me. A couple things. Simlocked. Maybe install the T-Mobile firmware again and try the T-Mobile unlock app. It should say this device is already unlocked or successful. If that passes. It could be a disabled band or something. Sounds like the latter. Like it's not picking up your carriers signal. Again the us models I believe are pretty universal so maybe a different firmware may enable it again. Or last the device has somehow become blacklisted which unfortunately I have seen plenty of people here in US sell devices still on contract maybe pay a few months and quit then blacklists
eyecee said:
Hi All - hoping to get your help and advice.
Original S8 was a USA SM-G950U on T-Mobile that was successfully flashed and unlocked to SM-G950U1 (CSC = XAA). The phone was fully functional, successfully received OTA updates and was on the latest firmware (G950U1UES5CRL2) in use in Hong Kong (3HK 4G LTE) until yesterday when I did a hard-reboot and cache-wipe a few days after a system update and now the cellular radio won't connect to any network. I've tested the SIM card (works fine on other phones), rebooted without the SIM inside (no impact), tried upgrading to Android 9.0 as well as older Bootloader v5 firmware to see if the cellular radio would turn on and re-connect but no luck.
Current State: When looking under "Mobile networks", Network mode shows "Preferred network mode: CDMA/EVDO/GSM/WCDMA" whereas it used to be "LTE/3G/2G". This option is available under the drop down list but I can't selected it. Under "Network Operators", tapping "Search networks" results in an error "Error while searching for networks". Tapping "Select automatically" pops an error "Unable to connect. Try later".
After exhaustive testing, it feels like the phone is behaving like it's SIM-locked since everything else works thru wifi but it's on the SM-G950U1 XAA unlocked firmware so it shouldn't be locked?? Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
Have the same problem, have SM-G950U TMB Bad ESN , get Unlock/Unfreeze codes from support T-Mobile, easy unlock FRP, unlock phone througt codes, can't unlock network througt T-Mobile app, use samtool - unlock network shows TMB/XAA/TMB, after restart phone are can't see network, can't find network, with signal all ok and in other phones all ok with sim. Try to change SCS to XAA -> can't find network, try flash SM-G950U1 latest frim -> Not working, Try Flash SM-G950U TMB Latest - Model/Network status wrong... odin error... , Now can't flash any SM-G950, only SM-G950U1XXXXXX , try 950U1 TMB not work, and trying many SPR,XAS,XAA,VZN ... in all frimwares network don't work. now don't know what to do, possible i will try to flash SM-G950F
Nirexes said:
Have the same problem, have SM-G950U TMB Bad ESN , get Unlock/Unfreeze codes from support T-Mobile, easy unlock FRP, unlock phone througt codes, can't unlock network througt T-Mobile app, use samtool - unlock network shows TMB/XAA/TMB, after restart phone are can't see network, can't find network, with signal all ok and in other phones all ok with sim. Try to change SCS to XAA -> can't find network, try flash SM-G950U1 latest frim -> Not working, Try Flash SM-G950U TMB Latest - Model/Network status wrong... odin error... , Now can't flash any SM-G950, only SM-G950U1XXXXXX , try 950U1 TMB not work, and trying many SPR,XAS,XAA,VZN ... in all frimwares network don't work. now don't know what to do, possible i will try to flash SM-G950F
Click to expand...
Click to collapse
You can't fish 950f different chipsets. What country are you trying to use it in. If it's blacklisted that's more than likely your answer right there.
TheMadScientist said:
You can't fish 950f different chipsets. What country are you trying to use it in. If it's blacklisted that's more than likely your answer right there.
Click to expand...
Click to collapse
Yeah can't flash 950F, Russia - No T-Mobile here. Don't know what to try right now, possible try get stock TMB, then unlock network again if its lock. No blacklists, T-Mobile support says status Clear, but maybee contract on T-Mobile not paid. Trying to flash custom modem, but didn't help too.
Stats here:
ADBSN: 98892A415243565036
MODEL NAME: SM-G950U1
DID: 205E7D06ED39
BOOTLOADER: G950U1UES7DSK4
PDA VERSION: G950U1UES7DSK4
MODEM VERSION: G950U1UES7DSK4
CSC VERSION: G950U1UES7DSK4
MODEM BOARD: MSM8998
ANDROID VERSION: 9
CARRIER: XAA
SALE COUNTRY: USA
CPU: QCOM
SIM STATE: LOADED
SIM CONFIG: SS
USB CONFIG: MTP,ADB
Warranty Bit: 0
USB Modem Connection Detected!
Model Name: SM-G950U1
IMEI: 355987081639857
SN: R28J41FBDBJ
UID: 98892A415243565036
SWVER: G950U1UES7DSK4/G950U1UES7DSK4/G950U1UES7DSK4/G950U1UES7DSK4/G950U1OYM7DSK4

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