[Q] G900F won't make or receive calls - Galaxy S 5 Q&A, Help & Troubleshooting

Hi
I have searched the forum beforehand and can't find a post with the same symptoms so...
I have just bought an S5 which will not make or receive calls or texts, although my mobile data works fine!
The guy I bought it from said he had it brand new and sealed, and used a Giff Gaff card for a few hours with no problems before the issue developed. I'm using Virgin. It was apparently from new, a Three network phone but did not appear to be locked to their network.... no unlock messages appeared when my SIM was inserted, it all appeared to work until I tried dialling!
I get a good signal and all the indicators are that the system is connected and functional, but when I dial any number the phone dials briefly then shows "Call ended". Texts just fail after a short while. Emergency calls work OK so the radio seems fine.
From the wonderful Phone Info app the following are installed:
Bootloader version: G900FXXU1BNL9
Baseband version: G900FXXU1BNL9
PDA version G900FXXU1BNL9
CSC version G900FH3G1BNL1
Product code: SM-G900FZBAH3G
I have tried the BOB7 BTU firmware via Odin and this worked ok but didn't fix the problem.
I also tried to downgrade to 4.4.2 with both the Three firmware and the ANG2 BTU firmware. Both just cause the phone to hang at the splash screen.
The serial number, IMEI number and the "refurbishment" check all show the phone as genuine.
Knox is still sitting nicely at 0x0.
Looking through the service menu settings nothing obviously jumps out as a problem but it does seem to be some sort of SIM lock.
Phone info shows the manufacturing date as 2015.01.03 so should be in warranty so I'm holding off rooting it as long as possible
I have scoured the internet and found a couple of others with the same problem but no helpful replies to their queries.
Any ideas anyone? Thanks guys

Try a Giff Gaff SIM in it, if that works, you have your answer

If you have upgraded from 4.4 to 5.09 through Odin as I did with mine which is Generic BTU the phone calls and texts would not work after the update so I did a factory reset then flashed the BTU firmware again did another factory reset and the phone has been fine ever since.
One of my friends got an S5 just before Christmas on 3 Network he was told by them that they no longer sim lock their phones how true this is I don't know but he tells me that's what the sales person told him, but he now has Generic BTU firmware on it not the original 3 firmware, he had to do a factory reset twice before his worked properly
So it may be worth trying bt flashing the BTU firmware again (BOB7) then doing a factory rest, flash the firmware again after that and factory reset once more then see if it works properly

Thanks for the quick replies.
I have flashed the BOB7 and BNL9 firmware several times with factory resets... no difference. I have also tried to downgrade from the original 5.0 to 4.4.2 (UK S5 didn't get 4.4.4 as far as I'm aware) but the phone hangs on the splash screen and I then can't boot into recovery.
I am waiting for a Giff Gaff SIM to try but tried my mate's contract Three SIM yesterday and again data was usable but no phone or texting. In fact it was worse than the Virgin SIM as it displayed no network whereas the all the Virgin info was there as it would be on a working phone.
I originally thought it was a faulty radio but as emergency calls work I have ruled this out.
One thing I've noticed is that in the Service menus there is sometimes the message to "Pease reboot" - an obvious typo but not something I would have thought Samsung would have overlooked. Maybe it's a dodgy clone. Anyway of knowing for sure?
One other thing that may or may not be relevant. In my working phones with the Virgin SIM, the Service menu shows the "Speech Ver" as "FR FR FR" as does the dodgy S5 when it has the Three SIM in it. When I put the Virgin SIM in the phone the "Speech Ver" changes to "AMR, EFR, FR". The "FR" I believe means "Full Range" so is that a contributing factor?
I've attached a screenshot of the phone menu with the Three SIM inserted.
Thanks for your help so far guys, it's much appreciated, this has me stumped.

ag4751 said:
So it may be worth trying bt flashing the BTU firmware again (BOB7) then doing a factory rest, flash the firmware again after that and factory reset once more then see if it works properly
Click to expand...
Click to collapse
I'll give it another couple of goes when I get home. Thanks mate

tripleclown said:
I'll give it another couple of goes when I get home. Thanks mate
Click to expand...
Click to collapse
These are screen clips of my stock (BTU) Service Mode details and About Device details I am on o2 if it helps for any comparison

ag4751 said:
These are screen clips of my stock (BTU) Service Mode details and About Device details I am on o2 if it helps for any comparison
Click to expand...
Click to collapse
Thanks for that mate, mine compares ok with yours, particularly the "About" status.
I have now tried 02, Three and Giff Gaff sims as well as my Virgin sim. Same problem, can use mobile data but no calls or texts.
reflashed 3 more times with a factory reset after each, same problem.

Related

''not registered on network'' error please help!!!

ok straight of the bat im a total noob with odin alll android firmwares and phones etc.
much to your displeasure i am an apple fanboy... but i really need your help guys!
my situation is as follows: i bought a samsung galaxy s4 relatively cheap of an aquaintance, i used a link on a forum here to see if it was blacklisted and results say it wasnt, i bought an unlock code and it worked ''network unlock sucessful'' YAY... then i try and call the number and after a while im redirected to 02 messaging service. next i try to dial out and i get hit with the not registered on network error. now funny enough i get a warning triangle saying no service yet i get service bars and even 3g; also when i select a network manually and choose 02 it says registered.it also says emergency calls only.
basically i need your guys advice and solutions...
why it may be this way: well as soon as i got i rooted it and it worked i believe this was on 4.3, pretty much as soon as i had done this it was throwing this error at me, after a long time i came back to it and researched more into this golden restore, and the phone was locked to ee now there modem doesnt allow access to the service menu so i changed my modem, when flashing on odin i have tried pda and phone,,,(idek what im doing) i have a GT-I9505 on rooted 4.3 (not sure which root) with baseband: I9505XXUEMK8 and a build number:JSS15J.I9505XXUEMJ8
basically im asking one of you guys how do i reset this to stock 4.3 by flashing with odin, its originally locked to ee but now its been unlocked so can i use btu not ee files? have any of you had this problem and how did you overcome it?

[Q] Voice: out of service. S5-G900F

someone save me please... I've been struggle for two weeks...
I'm using S5-G900F, its a Hongkong version, and I'm currently in UK with giffgaff. last month I tried few new rom and then I can't use voice service any more. However I still have internet. Some detail below:
APN
1. I 100% sure its not an APN problem
IMEI
1. IMEI seems ok, start 4 digit 3524****
SIM card related
1. At first I assume it's a SIM card related problem, I tried 2 SIM with different ISP, neither work.
2. Also, I put those 2 SIM on my iphone4 to verify that the SIM is good, and both card work.
3. I also checked the SIM card cable, I put one piece of paper above the SIM to tight the contact, still doesn't work.
Phone related
1. Before I brought the phone, I had check the bands it supports, and it is capable to used here. And the phone work perfect (well, with stock firmware its really slow) before everything happen.
2. Since I brought this phone in HK and now I'm in UK, I tried to flash both latest UK and HK firmware (lollipop), neither work.
3. I also tried only flash baseband from that two firmware plus one old-version baseband. none work.
4. For those flash mentioned above, I do full wipe.
Rom
The rom I tried list below (in time sequence)
1. XtreStoLite (the BL/baseband is extract from Brazil stock firmware. After that problem occur, but I didn't realize)
2. CM12 (this two are all from this forum)
3. TGY-G900FZHU1BOA1-20150120092320 (HK stock firmware, 5.0. Try to recovery the voice)
4. BTU-G900FXXU1BOB7-20150223084756 (UK stock firmware, 5.0. Still trying)
5. Also 2 baseband/BL from XtreStoLite thread (Another is an old-version. Still).
So now for everyday, I had to carry two phone... one just to make sure I don miss any call.... I have tried and still no clue... really need some help here.... Help please...
Tian02 said:
someone save me please... I've been struggle for two weeks...
I'm using S5-G900F, its a Hongkong version, and I'm currently in UK with giffgaff. last month I tried few new rom and then I can't use voice service any more. However I still have internet. Some detail below:
APN
1. I 100% sure its not an APN problem
IMEI
1. IMEI seems ok, start 4 digit 3524****
SIM card related
1. At first I assume it's a SIM card related problem, I tried 2 SIM with different ISP, neither work.
2. Also, I put those 2 SIM on my iphone4 to verify that the SIM is good, and both card work.
3. I also checked the SIM card cable, I put one piece of paper above the SIM to tight the contact, still doesn't work.
Phone related
1. Before I brought the phone, I had check the bands it supports, and it is capable to used here. And the phone work perfect (well, with stock firmware its really slow) before everything happen.
2. Since I brought this phone in HK and now I'm in UK, I tried to flash both latest UK and HK firmware (lollipop), neither work.
3. I also tried only flash baseband from that two firmware plus one old-version baseband. none work.
4. For those flash mentioned above, I do full wipe.
Rom
The rom I tried list below (in time sequence)
1. XtreStoLite (the BL/baseband is extract from Brazil stock firmware. After that problem occur, but I didn't realize)
2. CM12 (this two are all from this forum)
3. TGY-G900FZHU1BOA1-20150120092320 (HK stock firmware, 5.0. Try to recovery the voice)
4. BTU-G900FXXU1BOB7-20150223084756 (UK stock firmware, 5.0. Still trying)
5. Also 2 baseband/BL from XtreStoLite thread (Another is an old-version. Still).
So now for everyday, I had to carry two phone... one just to make sure I don miss any call.... I have tried and still no clue... really need some help here.... Help please...
Click to expand...
Click to collapse
Can anyone help me please....
Was the phone service working for you before you tried a new ROM?
I have the same issue. Can't make or recieve calls. Internet is working though.
When you try to call someone, do you get 'call ended' message almost immediately after dialing out?
Also, when you go to phone / settings / additional settings (or more settings) - does the 'network or sim card error' pop up?
Can't figure this out... Hopefully someone would be able to point us to right direction, other than to replace it
And of course I did a factory reset, new roms, modems, everything there is to try. nothing helped
could it be because of Region Locking? Maybe it's locked again after flashing?. I want to buy this phone but I am not sure if it will get region locked again after it gets updated or custom flashed.
Kamco said:
Was the phone service working for you before you tried a new ROM?
I have the same issue. Can't make or recieve calls. Internet is working though.
When you try to call someone, do you get 'call ended' message almost immediately after dialing out?
Also, when you go to phone / settings / additional settings (or more settings) - does the 'network or sim card error' pop up?
Can't figure this out... Hopefully someone would be able to point us to right direction, other than to replace it
And of course I did a factory reset, new roms, modems, everything there is to try. nothing helped
Click to expand...
Click to collapse
Yes, before I flash those ROM everything goes well. I'm currently using CM12 so I don't have the setting you mention. But anyway I never seen that pop message before. I guess the SIM card work good as the phone can connect to the internet (not wifi, cellular internet).

[Q] Issues with Data Connectivity

Hi,
I bought a Unlocked (supposedly) N9005ZWEBTU (UK) off ebay (bad move I know), they shipped out a N9005ZSUGOC3 (HK) variant. I'm currently disputing this over ebay but would be happy if i could fix this through software means.
I'm in Australia on the Internode (Optus) network and my Mothers sim is on the Vodafone Network.
The phone is a gift for my mother, she updated it to the latest 5.x build over wifi.
Getting to the problem, the phone shows data connectivity (H / 3 in statusbar) but will not receive / transmit data / calls / sms over the network. When turned to 2g only it will get data and function normally.
I have tried Region Lock Away multiple times with no change in behavior. Wiped the phone numerous by trying factory resets / recovery.
The phone does not ask for an unlock code at any stage.
Getting to my question, would flashing a different ROM / Modem fix these issues I'm seeing or should I go through the hassle of returning the phone to the seller?
Would downgrading the phone back to a 4.x.x build then using Region Lock Away help?
Thanks for any advice
EDIT: Yes this is a legit n9005, S-Pen is working (tested multiple pens), batteries are interchangeable between my n9005 and this one.
EDIT 2: Done some more digging, ill be checking out the IMEI for the "super IMEI" when I get home.
KyesaRRi said:
Hi,
I bought a Unlocked (supposedly) N9005ZWEBTU (UK) off ebay (bad move I know), they shipped out a N9005ZSUGOC3 (HK) variant. I'm currently disputing this over ebay but would be happy if i could fix this through software means.
I'm in Australia on the Internode (Optus) network and my Mothers sim is on the Vodafone Network.
The phone is a gift for my mother, she updated it to the latest 5.x build over wifi.
Getting to the problem, the phone shows data connectivity (H / 3 in statusbar) but will not receive / transmit data / calls / sms over the network. When turned to 2g only it will get data and function normally.
I have tried Region Lock Away multiple times with no change in behavior. Wiped the phone numerous by trying factory resets / recovery.
The phone does not ask for an unlock code at any stage.
Getting to my question, would flashing a different ROM / Modem fix these issues I'm seeing or should I go through the hassle of returning the phone to the seller?
Would downgrading the phone back to a 4.x.x build then using Region Lock Away help?
Thanks for any advice
EDIT: Yes this is a legit n9005, S-Pen is working (tested multiple pens), batteries are interchangeable between my n9005 and this one.
EDIT 2: Done some more digging, ill be checking out the IMEI for the "super IMEI" when I get home.
Click to expand...
Click to collapse
Install this APP too and add some screenshots. You will lose the warranty if you downgrade it. You will lose the way for return it too.

Galaxy Note 4 SM-N910F Invalid SIM

I had been looking at this phone for a while on ebay and despite well... ebay... I had temporary lapse of good judgement and maybe a bit of alcohol and pulled the trigger.
I got the phone thinking it was a SM-N910F, everything I'd read said it would work on US AT&T sans some bands for LTE.
The phone came and it was in good condition. The box and the serial label behind the battery all say SM-N910F.
I turned the phone on, it has a beautiful screen, everything seems to work fine, works with wifi no problems, so far so good.
I turned it off, popped in my ATT SIM and turned back on and, uh oh, got an invalid SIM error.
Ok so next step, I go to the ATT store, they check the IMEI and confirm that yes it will work on their network and they give me a new SIM for good measure. Their new SIM still shows invalid in the phone and the sales guy is confused but then I tell him I got the phone off ebay and he gives me a look of pity. No problem though I wanted the international phone so I could learn about flashing ROMs and such without leaving me with a non-working brick and no communications device.
So I read through XDA posts and various tutorials over the web and try to find out why it's not accepting my SIM.
I flash TWRP, and root the phone, that worked fine.
Then I decide that maybe upgrading the firmware to Lollipop and flashing a new ROM might fix the problem. I go to Sammobile, download N910FXXU1BOB4_N910FOXA1BOB4_DBT because that seemed like a good one that would work. Then try flashing it via ODIN.
ODIN Fails, SECURE_CHECK_FAIL : aboot. Some more reading later I find out that usually happens because you're trying to flash the wrong thing.
So I dig further. I can still get into the stock kitkat software on the phone so I download *Samsung* Phone Info and check out what I've currently got on the phone, but now I'm totally confused because I don't know what to make of it and this is where I need some help.
I've got screenshots but due to being new I can't post a link, I can email them if they'll help.
Settings > Device Info shows SM-N910F with baseband of N910FXXU1ANK4... that looks right
but then I fire up Phone Info and it shows a phone model of SM-N910P which would be a Sprint CDMA phone? and a country CSC of CHN?
so this phone is truly international
European phone, Chinese CSC, with USA Sprint firmware?
Where do I even begin, can anyone suggest what I can do to untangle the mess?
Have you check the box "OEM unlocking" in the developer options menu? This allowed me to use Odin the first time on my tmobile note 4.
If you don't have a developer options menu in your settings, go to about device and press build number 7 times until it tells you you are now a developer.
try a European version BTU from sam i have the same model SM-N910F root is an issue i'm looking at.
as the SM-N910F is Euro i would use that firmware.
Hope it helps.

S7 Edge (SM-G935F Exynos) Carrier Flash ROM Question

Hey guys, i was wondering if i can flash firmware from other carrier without bricking?
I bought my phone last year locked to carrier, and I unlocked it using doctorSIM service. Phone itself works fine, and as I'm not living in country that i bought my phone from originally, phone gives a message "No SIM card installed" sometimes once a week, sometimes several times a day and i need to remove SIM card or to restart phone to make SIM card work again.
Please note:
- SIM Card from my original carrier (from one that I bought my phone from) works PERFECTLY fine
- My other SIM card (that my phone constantly rejects) works in other phones just fine
- I have tried to reset the phone, and carrier bloatware constantly keeps installing
- EDIT: Wi-Fi and 4G are working PERFECTLY fine
What to do? Any ideas?
Thanks in advance and sorry for gramar mistakes
Bump, flashed other carrier firmware, still same problem.
R u rooted? Have you considered flashing a CSC packet for your location?
I have a 930S, and works fine with the Korean ROM/Chinese language here in the US, on ATT service.
I have flashed the ATT, XAA and TMB CSC sets, and though the phone worked, and loaded the correct USA carrier info, I lost the phone code ability, which I could not solve.
In the end I went back to the original Korean ROM and it's CSC packet. Interestingly, though it works perfectly here in the U.S., and I can use/input phone codes, it still shows Chinese cities for my 'Region", none of which I have selected. When I do a search for local towers, it locates and correctly identifies AT&T, T-Mobile, etc. I select ATT. The Chinese cities remain in the region selection, none selected.
Wait and see if someone knows if CSC (Exynos or US based CPU) are interchangeable. I used CSC packets from a universal ROM setup (non-USA).
JeffDC said:
R u rooted? Have you considered flashing a CSC packet for your location?
I have a 930S, and works fine with the Korean ROM/Chinese language here in the US, on ATT service.
I have flashed the ATT, XAA and TMB CSC sets, and though the phone worked, and loaded the correct USA carrier info, I lost the phone code ability, which I could not solve.
In the end I went back to the original Korean ROM and it's CSC packet. Interestingly, though it works perfectly here in the U.S., and I can use/input phone codes, it still shows Chinese cities for my 'Region", none of which I have selected. When I do a search for local towers, it locates and correctly identifies AT&T, T-Mobile, etc. I select ATT. The Chinese cities remain in the region selection, none selected.
Wait and see if someone knows if CSC (Exynos or US based CPU) are interchangeable. I used CSC packets from a universal ROM setup (non-USA).
Click to expand...
Click to collapse
I'm not rooted, as I use Samsung Pay and have more than one year of warranty left. I will try flashing CSC of the current country I'm in (Austria). Thanks for taking time and writing all this, this problem is unbearable
Hello!
My s7 edge is in trouble, it freezes sometimes, and sometimes it gets a full screen of pixel color flaws, with that problem my root smartphone works two weeks. Sometimes this error occurs in the ROM installation process, I insist on the installation until I can. I tried to install superman rom and due to this problem, the smartphone in the screen of death "exception of bootloader" (But it's already been resolved)...
When searching the internet, I saw that this could have a problem in flash memory.
After all history, I ask;
I could use a twrp file system repair function to try to solve this problem? And how to proceed?
(sorry for the use of google translate)
sekrilhus said:
Hello!
My s7 edge is in trouble, it freezes sometimes, and sometimes it gets a full screen of pixel color flaws, with that problem my root smartphone works two weeks. Sometimes this error occurs in the ROM installation process, I insist on the installation until I can. I tried to install superman rom and due to this problem, the smartphone in the screen of death "exception of bootloader" (But it's already been resolved)...
When searching the internet, I saw that this could have a problem in flash memory.
After all history, I ask;
I could use a twrp file system repair function to try to solve this problem? And how to proceed?
(sorry for the use of google translate)
Click to expand...
Click to collapse
I am, by far, not educated up on TWRP, so I'm not sure what you mean by "repair", other than making sure your data partition is formatted so it does not cause the issues you are talking about.
Here is an interesting read:
https://forum.xda-developers.com/go...o-repairing-corrupted-data-partition-t2577447
Hey guys, update on the problem, i replaced sim card and it works just fine, i will post updates as time goes on
Thanks for the help!

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