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Hello World,
Though I was happy with my HD (which is about to be sold) I was waiting the TD2 for long. It's really a great device but seems still to have quite a lot of bugs. One of these is the radio
I know everybody will tell me to wait for a new radio version BUT for those who basically have not a good signal at home or work, I'm not recommending them to buy it untill updates are available..
I've 3 phones with me, one 5 yo Sony Ericsson phone, on Blackberry for work and my TD2 for private use. Where my old Sony Ericsson shows full signal, my Blackberry as well, the Touch Diamond 2 shows a poor 1 bar (!). Sometimes I even have no signal where the others are showing 4 bars.. Well, that's one (if not the) worse phone signal reception I've ever seen.
The same for WiFi... where my HD or my netbook showed full signal, the TD2 shows 1/2 bars, even if the settings are set on "better performance" instead of "better battery"
My ROM version is: 1.39.406.0 (47382) FRE (04/07/09)
My Radio version: 3.43.25.19
Sorry but I had to tell you this as I was expecting this phone since long and don't understand how HTC can ship a new phone with such a bad radio and other bugs... On other side, it's a 5 star device but still have these bugs which are making it a 2 stars..
Thank you for having read ;-)
Well, no software upgrade can give you better reception. But I think you should return your Diamond for check-up, as my experience is that the reception is appr the same as my previous Nokia phone, i.e. reasonably good.
But what I hope they will improve with a radio upgrade is the problems for data connections in 3G/HSDPA mode when the signal is low, in my case this results in a one minute "radio silence" before the phone finally switches to GSM/GPRS mode.
I agree it has very poor radio, similar to how the diamond started, they will improve it over time. Mine is dropping calls in a particular place, this didn't happen with the diamond.
The radio is really bad! I remember that my iPhone had a poor radio reception but after several updates it is much improved.
I hope they'll do the same for Topaz!
I have to agree my TD2 has terrible reception, my diamond wasnt brilliant but the TD2 is very poor. Hope they come out with an update soon.
Are manufacturers obliged to put the same amount of bars up for each signal strength? Can you really compare the number of bars between different manufacturers?
I bought my TD2 last month on a contract with T-mobile. As I have always been an Orange customer in the past I have spent the last four weeks blaming T-mobile for my lake of signal at my workplace, and poor 3g at home.....it never crossed my mind it may be the phone at fault. I love my TD2 but the poor radio performance may be a show stopper
This is very weird. The shop I work, My boss got a blackberry (Bold) AND a PRADA II (from LG), and I got better signal than him. i must tell you tho, it's quite far inside the building, the lowest I have is 2 bars, normally it stays at 4.
But then again, even at 1 bar, I never had problem with calls, lessay it's the same quality as a Triband phone.
The Diamond 2 has a HORRIBLE radio performance, especially 3G connections are very weak, absolutely unacceptable. I'd put the Diamond 2 at the same reception level with the iPhone 3G and the iPhone 3G REALLY sucks when it comes to reception.
Yesterday, I took out my HTC Sedna (6500) out of my closet and tried it again, what a difference. I get a much better signal than with the Diamond 2 (same carrier, same position) and I won't even start comparing the Diamond 2 to the Nokia E90 or even the E75, both have excellent signal reception, especially the E90.
Regarding Blackberry: I use a 8900 Curve 2 for business, this thing really rocks regarding reception. I get a signal (of course no 3G, it has GPRS/EDGE only) almost everywhere, even when the Diamond 2 doesn't get ANY signal at all, it is really impressive.
There are however chances that the signal reception is going to improve with a FW update, it happened in the past with various HTC devices and even the Blackberry Storm I also own, has been improved substantially regarding signal reception quality with one of the latest official firmwares available.
So there is hope but of course it is a huge disappointment that HTC couldn't get it right from the start.
P996 said:
The Diamond 2 has a HORRIBLE radio performance, especially 3G connections are very weak, absolutely unacceptable. I'd put the Diamond 2 at the same reception level with the iPhone 3G and the iPhone 3G REALLY sucks when it comes to reception. Yesterday, I took out my HTC Sedna (6500) out of my closet and tried it again, what a difference. I get a much better signal than with the Diamond 2 (same carrier, same position) and I won't even start comparing the Diamond 2 to the Nokia E90 or even the E75, both have excellent signal reception, especially the E90.
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Click to collapse
How are you measuring signals being "weak" and the "reception level" - by actual behaviour of the phones in use, or just comparing the bars in the UI?
Rohde & Schwarz CMS RSM. Of course also practical usage too.
temprory solution
the signal problem is very very frustrating, especially when it start to drop phone calls, it became unacceptable.
after few days playing with the TD2, I found that
1. the signal strength appears to be stronger when it stays in GPRS(G) rather then 3G (H),
2. some times when 3G signal is too weak, it will switch too GPRS, it takes about 3~5 seconds to switch, if any call comes in at that time, it will drop.
3. if TD stays in GPRS, the signal is good, even you only 1 bar sometimes, you can still may phone calls without any problem.
so I think it is a good idea to turn off the 3G unless you need to use it, so the phone stays in GPRS, by doing that, you get better signal, and longer bettery life.
to turn off 3G, go
Settings> personal>phone>Band>
select GSM for the network type.
then go ok.
by doing that you will not miss any calls, I think that's the most important thing.
meanwhile, let's wait for a radio upgrade to solve this problem once for all.
Just my 2c worth..
I dont think the radio is any worse, it does the job for me and I havent had any dropouts.
Its an improved phone/pda compared to the TD1 and very happy with it so far. Even without any custom roms, I think the TD2 is very good.
no more of that calibration when you do a hard reset!!!!
P996 said:
The Diamond 2 has a HORRIBLE radio performance, especially 3G connections are very weak, absolutely unacceptable. I'd put the Diamond 2 at the same reception level with the iPhone 3G and the iPhone 3G REALLY sucks when it comes to reception.
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Click to collapse
Yes, the D2 radio really is pretty bad. I went down on the train to Birmingham yesterday and other people were chatting away quite happily on their phones but my reception was almost zero until I go off the train.
I configure our business phones at work - Nokia E71 is a typical device. They just seem to have better reception. Okay, so a different network but still should be better than it is.
On the subject of radio updates (the use of the name radio I find confusing as I assume it's nothing to do with the FM radio - or does it?), is there an official way of updating from T-Mobile or is it "roll your own" from HTC directly? Have HTC released an official radio update?
Also, do I infer that the radio software is separate to the WM6.1 ROM?
Cheers, Rob.
Hi
Just a few comments really regarding the radio, although I have no advice to magically improve it
First of all, the signal reception on the Topaz 2 is exactly the same as that on my Tytn II, so it performs the same as other HTC phones, now some may argue reception was bad on the Tytn II as well so that doesn't say a lot
When making comparisons with other phones a few things that can help your judgement.
1) Is another phone you are comparing reception with one that is 3G? 3G signals are more affected by walls etc and typically there are much fewer masts than with the 2G and it is quite normal that unless you can see the 3G mast you'll have less than full strength signal reported on 3G, and the 3G signal can drop very quickly even moving a smaller distance away from the mast. If you want to compare the signal with an older phone that is 2G, then on the Topaz you need to set the phone and band settings to make it connect to 2G, and when you do you'll see reception zip up.
2) The signal icons on phones can not be used to make a comparison. One dot of signal on the Topaz is equal to 46% signal strength, so while it looks like a bad signal, it is still almost half and so the scale isn't linear. The other phone you are comparing to may not be reporting signal strength at all, but an error rate or combination of signal strength and error rate. It is possible to get a very low signal but have 100% quality (i.e. no errors) which may be used to skew other indicators higher.
3) The test whether reception is good or bad can only be judged from using the phone and does it work or not, and even then dropped calls may not be due to signal strength but an incompatibility with your mobile operator. This relates to 3G and 2G hand-overs. The phone will try and maintain a 3G connection when transferring data, as this provides a faster speed and it doesn't matter if a low signal causes errors as the data can be requested again. When you make a phone call, the priority shifts to getting an error free connection to ensure the audio doesn't break up, so a low signal introducing errors on 3G will be rejected if there is a nice strong 2G mast to connect to. Your phone then has to negotiate a seamless handover from 3G to 2G while you are talking. In the UK I find this 100% reliable with Vodafone on the Topaz, but calls can drop on O2 when it attempts a switch from 3G to 2G. Newer firmware hopefully ends up fixing these issues in time.
As written by someone in this thread who was on a train when other people with phones remained talking while theirs dropped doesn't prove much, as were they on the same mobile network, and were their phones having to move between 3G and 2G or were they just 2G with much better coverage and no complications relating to switching between the two. Switching the Topaz to 2G only would result in a fairer comparison in that scenario.
Other points, the aerial is at the bottom of the phone not the top, so when you hold the phone you need to hold it higher up so as not to block the signal.
Regards
Phil
Crap Radio
In response to the previous post I can confirm that I have compared the XDA Orbit 2, Nokia 6230i and Touch Diamond 2 all with a Vodafone SIM. The XDA Orbit 2 is most similar to the TD2 yet the reception on the Orbit was considerably better than that of the TD2. Tests were all completed on the same journey home from work in the same place, at the same time of day with the same weather conditions.
My conclusion, the TD2 Radio is inferior compared to the Orbit 2 and Nokia, but you all knew that already, didn't you. (Appart from the person that posted the previous message!!)
Hi
Nokia 6230i
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Click to collapse
That is the point I was trying to make, the Nokia 6230i as far as I know is not 3G, so did you compare that with the Topaz switched to 2G to make a like for like comparison? The Nokia also doesn't have to try and accommodate antennas and radios for Wi-Fi, GPS and 3G bands, which can cause all sorts of compromises in small mobile phones.
What were you comparing, just watching the signal strength meter or actually using it for a phone call at the time? The other thing is comparing the phones on different journeys. 3G cells breath which means the coverage varies, it can shrink or increase depending on load.
My conclusion, the TD2 Radio is inferior compared to the Orbit 2 and Nokia, but you all knew that already, didn't you. (Appart from the person that posted the previous message!!)
Click to expand...
Click to collapse
My post was trying to help people be objective rather than subjective and help make like for like comparisons, no need to be sarcastic.
Regards
Phil
ehh wtf are you guys moaning about?
like have been said, are you guys comparing with the bars shown in the UI, or with an actual tester?
If your judging just from the bars in the ui and comparing that to other phones.. please go drive a car and crash yourself in a tree
Anyways just FYI: with 1bar 3g im getting a stable (250ms constant ping) 120kb/s connection...
My point being that even tho it looks only to be 1 bar, it works flawlessly. So perhaps our htc phones show the *actuall* reception rather then ** normal reception + 2 bars ** like a lot of manufacturers (maybe secretly?) do.
But i guess htc is better off adjusting the UI bar meter so that it shows 5 bars when its actually 1-3, just to keep dumb people happy....
Hi
My point being that even tho it looks only to be 1 bar, it works flawlessly. So perhaps our htc phones show the *actuall* reception rather then ** normal reception + 2 bars ** like a lot of manufacturers (maybe secretly?) do.
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Click to collapse
Yes a very good point. There must be tendency for mobile phone makers to over report the signal to make their phone look better when being compared. My old Motorola phone does state in the manual you need 3 bars or more to make a reliable phone call In other words 2 bars or less are really no servicel at all, and from memory it would jump from 3 bars to no signal more often than not skipping 2 and 1 bar of signal strength.
Regards
Phil
Hi guys, I'm about to buy the TD2 and reading your post I got a little worried about the radio signal of this device!
I have a question for people that complained about it:
Did you complain for the quality of the calling connection?
I mean did you lose signal meanwhile you were talking or have you got bad conversation due to the low signal?
Hello guys. Since i've got my S4 (i9505) i kinda have some problems with my signal strenght. While at home im one EDGE i never get a better signal strenght than -80dBm (4/4 bars) compared to my S2 with -51dBm (4/4bars). Actually this is not the problem but its alternatign much between 4 and 2 bars like -80dBm and -98dBm. In the outside i get LTE but often i have only 1bar (-104dBm). Forcing to HSPAP doesnt help much. I have no prblems surfing but more problems phoning. Putting that Hybrid SIM-card in my old S2 (i cant put my old one in my S4 cause i dont wanna cut it) i have excellent signal strenght as the other carrier card. I changet to the best carrier with my s4 actually so thats why im kinda upset, but in my S2 the signal is actually really god (tough i only have HSDPA and no LTE). I even tried to flash some new radios but it did not help. So im asking now do you guys have a better signal with your S4 compared to your old phone?
(fyi, i have a german carrier Telekom-D1 and my old carrier was O2)
I have a really bad signal strength on my note 3 and would like to try flashing another modem/baseband.
Just wondering if its an risk that all data will be lost when flashing new modem/baseband?
Camela said:
I have a really bad signal strength on my note 3 and would like to try flashing another modem/baseband.
Just wondering if its an risk that all data will be lost when flashing new modem/baseband?
Click to expand...
Click to collapse
No but don t forget to save efs....but back up is always a good idea?
Try to move to another area or have another phone to compare the signal strength?
I don't think the modem can cause the issue
Absolutely no trolling here, please. I need to choose between lg g2 and note3. Only fear is all the issues I've read about the note 3 signal and wifi. Actually I would like to get the n3 but I live in a poor signal area (also I work in poor signal area) and I really don't want to have problems with signal.Some friend living same block have the G2 and the signal is very good and stable. I gor scared of all the issues read about n3, although it is my favorite.
Please, I need honest opinion about N3 signal strength and if wifi is as poor as many forums stated. Tks....
Yes I have compared with other mobile devices in same places with same provider, suddenly note 3 can drop to no signal when the other devices still have good signal.
Camela said:
Yes I have compared with other mobile devices in same places with same provider, suddenly note 3 can drop to no signal when the other devices still have good signal.
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Click to collapse
Thank you, Indeed very strange signal behavior. I also compared the signal between N3 and G2 in same location and same provider. And I didn't care about the signal lines but the measurement with Speednet.apk. The results made me sad regarding the N3, which was my favorite.
Also I observed that wifi is much less powerful and drops many times, even after all the tricks I've made, when the G2 was constant and no drops at all.
Again, NO TROLLING HERE, but I am very sad to see that N3, otherwise a very nice terminal, is very weak on an elementary thing--signal.
I also made the same tests with different N3 and same thing. I will wait N4 and see if anything will be corrected.
Thanks...
I personally don't have any problem with signal strength in my Note3.
Sent from my SM-N9005 using Tapatalk
Put simply, the Note 4 has the worst signal strength of any phone ive ever had. I use 3 UK. Signal is weak inside house especially downstairs. Recently i have had the blackberry passport which was amazing signal wise. I currently have an iphone 6 plus too. The 6 Plus can make calls downstairs just about. The Note 4 has no reception.
In fact i have noticed the signal is weaker wherever i am...
Anybody else notice this. .
I really like the Note 4 but the weak radio is going to give me a problem. Maybe samsung can improve the radio with a firmware?
gavinfabl said:
Put simply, the Note 4 has the worst signal strength of any phone ive ever had. I use 3 UK. Signal is weak inside house especially downstairs. Recently i have had the blackberry passport which was amazing signal wise. I currently have an iphone 6 plus too. The 6 Plus can make calls downstairs just about. The Note 4 has no reception.
In fact i have noticed the signal is weaker wherever i am...
Anybody else notice this. .
I really like the Note 4 but the weak radio is going to give me a problem. Maybe samsung can improve the radio with a firmware?
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Click to collapse
Note 4 N910C, Mexico.
I'm having the same issues, WiFi signal is excellent, no problems whatsoever, but the cellular signal is really low.
Take a look at the screenshot, I'm in the city downtown, where usually I have really good signal using another phone (Xperia Z1)
https://drive.google.com/file/d/0B8wLXzMtrTkRS3ZzRU5uUlBZOHc/view?usp=sharing
I agree n910u australia very poor signal
same here
It depends on the phone signal gaining hardware.i too have a sony which has excellent signal strength always.
Sent from my D2005
This is not good. Maybe we should not have asked Samsung to build a phone using metal! I also have the Gear S which is great. But I need the Note 4 to use the Gear S. I also need a phone to make phone calls so this seems like a design issue. Sad.
Here, in downtown Amsterdam I have bad 4G/LTE signal inside my apartment too, but it's even worse with my Galaxy S5. On the other hand 3G is full bars. In the elevator of my apartment building the S5 loses his signal completely (no network) while the Note 4 survives with a very weak signal. But overall both the Note 4 and Galaxy S5 suck at cell reception. You will have to learn to live with it.
Check if you have the latest firmware or baseband installed?
if not, try to update it.
Unlocked N910C Useless as a phone
My reception ANYWHERE is crap. I'm using AT&T's network and I have a Galaxy Tab S unlocked that has a phone and that has 3 or 4 bars to the GSNote 4 having maybe 1. I'm wondering if this happened because I rooted with CF Autoroot, as it seemed to appear after that, but I have no idea. I unrooted and flashed the latest firmware (NK5) and I still has the same crappy phone reception problem.
I too have ****ty reception.. wifi is good. but cell reception is bad..
Same here, N910C
Baseband: ANJ4
Same here , like my old phone m8. It must be metal case problem?
I have the same problem with Note 4 as with 3.
One of the reasons I changed to was the problem with calls was shut down in poor reception areas.
The problem is not there at all with my daughters iphone.
We can drive in to bad areas and mine is cut off and she's not.
Sent from my SM-N910F using XDA Free mobile app
gavinfabl said:
Put simply, the Note 4 has the worst signal strength of any phone ive ever had. I use 3 UK. Signal is weak inside house especially downstairs. Recently i have had the blackberry passport which was amazing signal wise. I currently have an iphone 6 plus too. The 6 Plus can make calls downstairs just about. The Note 4 has no reception.
In fact i have noticed the signal is weaker wherever i am...
Anybody else notice this. .
I really like the Note 4 but the weak radio is going to give me a problem. Maybe samsung can improve the radio with a firmware?
Click to expand...
Click to collapse
My NZ version note 4 got the same problem. The WiFi is suprisingly good, but the cell reception is **** as f**k and when I use 4G or 3G it got disconnected easily.
Its qualcom varients problem. My exinos one was just fine. Common problem for me too.
fahad2mail said:
Its qualcom varients problem. My exinos one was just fine. Common problem for me too.
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It is not just the qualacam. I have the n910C and it too has a very bad signal. I have tried every baseband to date and they have no effect. It is only the 3G and LTE that are bad. GSM is OK.
I sometime cannot even get the 3G while my iPhone has a full signal. I too noticed it after rooting. I just don't remember it being this bad when I first bought it.
gavinfabl said:
This is not good. Maybe we should not have asked Samsung to build a phone using metal! I also have the Gear S which is great. But I need the Note 4 to use the Gear S. I also need a phone to make phone calls so this seems like a design issue. Sad.
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Click to collapse
The frame metal has nothing to do with reception (see the placement of the main antenna relative to the body on page 8). I cannot comment on other models but I've got the Canadian N910W8 and my signal is EXACTLY the same as my other 2 Galaxy S4's.
In your cases, I believe it's rather a software issue/mismatch (CSC/modem/RILJ, etc), especially If you bought it from a different country/region, you should probably start with the phone's CSC, matching it against your residential location...
Also, try choosing a non LTE network connections under More Networks > Mobile Networks > Network Mode. If the signal improves considerably, you're living in a poor LTE area. As of right now, since VoLTE is not yet widely supported, only your download speeds would be affected by leaving your phone connected to a non LTE network.
Same problem with my brother's note 4 bought from UAE. Its an exynos version. Turning LTE off does not improve the signal strength. On the other hand my note 1 (exynos) and lumia 1020 have excellent reception in the same room.
sixline said:
Same problem with my brother's note 4 bought from UAE. Its an exynos version. Turning LTE off does not improve the signal strength. On the other hand my note 1 (exynos) and lumia 1020 have excellent reception in the same room.
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Click to collapse
OK, you bought the phone from UAE, but where are you located/using the phone? If you're using it in a region/location other than UAE, then you should probably consider installing the modem for the region you're currently living in, and also changing the CSC.
Mine is from Slovenia and using in Greece. Signal is crap. I have nexus 7 2013 and has far superior coverage with the same network. So no network different there.
Has anybody else experienced poor signal quality?
I'm using the dual SIM H990DS on Telenet in Belgium.
Indoors at home my Nexus 6 had at least some reception, but the V20 does not. I need to place it next to a window for it to have a network signal.
It's not only at home. I compared with my wife's Nexus 6 earlier today when we were out and this confirmed it...
Any solutions?
Same experience
I just got my V20 about 5 days ago and have had the same issue you described. My wifes V10 get about 30% better signal strength in just about every room of our house. Most of the time I can't even connect to the 4G LTE network. At first I thought it was my case but the difference is negligible without it. It was interesting though because I moved from T-Mobile to Verizon and had my number ported while I had the temp number it seemed as though the strength was equal but since porting I am in this boat. Not sure if it was just coincidence or not. I will be taking it in today to see if there anything they can do. I'll update as needed.
I have the same issue with my LG V20 phone. The reception/signal strength is horrible. Callers constantly complain that my phone goes in an out, making it difficult to maintain a conversation. Bluetooth connectivity is also an issue as connecting the device requires multiple attempts. This phone is becoming useless due to the reception and Bluetooth connectivity issues. I will continue to use my Samsung Galaxy Note 4 as a backup. I have never experienced any such issues while using the Samsung device. Hopefully the developers at LG are taking notes and a fix/update will be released before 2017.
I have also noticed that signal strength is a bit weaker with the V20 in areas my Note5 had great coverage. Both on AT&T.
I'm noticing the reverse: I'm getting about 1 bar better in comparison to my Note 4.
Glad to hear I'm not the only one... I'm waiting for a software update (still nothing). Hope this can fix the issues.
Shouldn't happen on a phone this price...
Yep,between the note 7 being a fire hazard and now these ridiculous connectivity issues on my v20 I'm ready to go apple
Bluetooth and telephony are fine here. Carrier and or case and or device issues I'd wager first
Similar problems with my Verizon V20. Signal reception is significantly worse than my old Note 3 and my wife's Droid Turbo 2. FWIW, no case on the V20.
Sent from my LG V20 using Tapatalk
I find the signal reception poorer than my Moto X Pure Edition, at least when LTE is enabled.
When it comes to the reception, is it a question of software or hardware ? I mean is there a chance it can be fixed through an update ?
Same here, it is very poor.
Vadim1 said:
When it comes to the reception, is it a question of software or hardware ? I mean is there a chance it can be fixed through an update ?
Click to expand...
Click to collapse
There isn't enough data, but based on the small sample size of people with complaints, I'd guess it was hardware. Every issue like this about which I have read has been a loose connection.
You might want to take your phone to a depot and have it looked at. And, to be honest, if it is just a loose connection, you are far better off to have them fix that then to get a replacement phone of unknown history.
My T-Mobile V20 is a lot better than my t mobile Note 4 in both reception and call quality in places with poor signal. At a particular Walmart my Note 4 didn't work 50 ft through the door. My v20 will not only work but I can hold on to a phone call until the very middle of the store, then it drops the call but I can redial and continue. I'm very impressed so far.
Sent from my LG-H918 using Tapatalk
Im also impressed with reception. Way better than my n4.
add me to the list my call quality is poor and it recently just started. It's very choppy
I know this is sorta old. But I have swapped my phone 3 times. and sim 3 times. I am on t-mobile and i have 2 bars everywhere. I am running roughly -112dbm everywhere. I drop a lot of calls. I am debating on just returning the phone. cause I still have 4 days.
does anyone have wifi calling on ? I have notice that when wifie calling is on call quality can go from one end to the other. it was great when i first got it now i have wifi calling off unless i have no signal.
Signal quality has been fantastic for me in Florida. Came from a note 4. Signal and call quality has been awesome. Never had a dropped call yet and my house is a cellular black hole for some reason. I leave wifi calling (default settings) on as well if that matters
I'm in the same boat
I had bought the AT&T version (manufacture date of March 2017) about two months ago. Seemed to get okay reception at home, but work was a dead zone. It would switch from LTE to 4G to Edge and then nothing. I could stream on Tunein for a minute before losing signal. Traveling through town, I was usually at -125 to -135 dBm. My V10, which I kept, had no issues what so ever so I returned the V20.
I was, however still enamored with the V20, and saw the unlocked version, used, on a website for under $300. Got it this week and the signal seemed to hover around -110 to -120, under Global Network setting. Turned off the LTE enhanced voice and it went down to -85 for two minutes then back up. Switched to LTE/CDMA no change. Switched to LTE/Legacy and no real change. Finally tried UMTS/HSPA/HSPA+ and network signal strength has been sitting at -52 to -57.
It is a shame LTE does not really work on this phone, otherwise it would be perfect. As long as the signal strength holds on, I will not return this one. I needed something a bit newer and really wanted a dual camera capability. I was going to hold out for the V30, but with rumors that it won't have a replaceable battery, I figured I would just wait a bit longer.