Keep screen turned off issues after nougat - Samsung Galaxy S7 Edge Questions and Answers

Anyone else experiencing issues with the "keep screen turned off" feature after upgrading to nougat? I noticed that after upgrading, this feature stopped working. It was working fine prior to updating to nougat. I'm on Rogers S7 edge.
I've tried factory resetting my phone but the feature is still not working. I've tested the sensor with the test menu and the sensor seems to be working, so it seems like it's a software issue? Any one else experiencing this or know how to fix it?
Thanks

Yes. I too am getting this issue with mine. Brand new... perhaps a couple of weeks old.
G930f

I have the same issue. It fixes itself after a restart but after a while the "keep screen turned off" fails again.
Sent from my SM-G935FD using Tapatalk

Yes, me too. Anyone found a solution to this?

Same problem here. Isn’t there an app or something that will fix this, even if it requires root?

Is this where while on a call, you press the power button and the screen turns back on? If so, I'm getting that too.

Same issue after Nougat on Galaxy S6 Edge. My better half's S7, too. Any news on this?

I also have that issue.
It's a big problem for me because I basically can't use my phone in my car any more.
On outgoing or incoming calls the damn screen turns on and keeps on
and after a short while I accidently press one of the on-screen buttons and my call is aborted or muted.
(I own a Samsung Galaxy S6)

I too have this issue. I am using the lockscreen until Samsung fixes this.

Related

Note 4 display turning on during calls

Hi.
I have an SM-910F, android version 5.0.1 with a bugging problem. During calls when i get a second call or some other notification the screen turns on and i end up pressing different buttons and commands with my cheek. proximity sensor functions ok as it turns on and off correctly when i dont have call waiting or when no other notifications get in the way. i believe the problem comes from the stock phone app which cant be replaced. i tried in call settings to disable "Notify during calls" and/or the "Call-related pop-ups", all in vain. It is very annoying as i ended some calls and noticed i opened almost 10 new windows (bluetooth, mobile data aso screens).
is anyone else having this issue? is there a solution to this?
my only hope is that this will be fixed with the new android update (5.1.1) which seems to be taking forever.
Anyone?
Sent from my SM-N910F using Tapatalk
I face the same issue too especially when I'm getting a pop up call notification. I just put the phone back and forth on my ear an it works sometimes. Guess it's a Samsung bug.
and still no word on the android update. i need a fix for this issue. its annoying
well, the update arrived but with no damn fix

Weird screen off vibration...

Anyone else experienced this?
Every time i pick up the device my S6 edge+ vibrates for no apparent reason. Is it supposed to do this?
i thought it was because i was touching the screen however I've made point of picking the phone up without touching the screen and it still vibrates?
Any ideas?
EDIT: i solved my own problem... it was the "smart" notification setting that was turned on.......

Proximity sensor is always on

Today I noticed that the proximity sensor of my G6 (H870DS) was on while reading in google books. I found that odd so I tried other apps, the home screen and screen off (tried disabling the knock-on feature and have always on display disabled)... still emitting.
Also found this reddit thread with people experiencing the same issue. OP suggests that it came after the July OTA.
I didn't notice any issues, or battery drain, except that it is always on. Did anybody else notice this? Is there a way to turn it off?
I'm not comfortable with it emitting all the time, might damage over time. Thx!
hi does anybody else experience this? thanks
ad astra said:
Today I noticed that the proximity sensor of my G6 (H870DS) was on while reading in google books. I found that odd so I tried other apps, the home screen and screen off (tried disabling the knock-on feature and have always on display disabled)... still emitting.
Also found this reddit thread with people experiencing the same issue. OP suggests that it came after the July OTA.
I didn't notice any issues, or battery drain, except that it is always on. Did anybody else notice this? Is there a way to turn it off?
I'm not comfortable with it emitting all the time, might damage over time. Thx!
Click to expand...
Click to collapse
it can happen when an app using the sensor and doesn't release it so it always scan and funtion. it can be phone app or a bug in firmware.
restart your phone and directly go to google book and check if this issue occurs or not.
:good:
Hey there, nope that's regrettably not the case. The proximity sensor starts emitting in the last stages of the boot process (LG logo animation is still on screen), so it's very likely not app related.
I am also experiencing the same issue. It also occurs when in Safe Mode. If you search reddit LG G6, you can see that several people have reported this issue. I've contacted LG and they know nothing about this issue. There must be a way to get a senior engineer at LG to look into this.
My proximity sensor always seems to be on. If I place a phone call and hold the phone next to my face and then remove the phone from my face, the screen does not turn back on. I have to use a BT headset to conduct phone calls.

Wake screen on Notification

Hi,
I've been using an app called "Screen Notifications" since I received my S8 on release. This is simply to have the notifications pop up when my phone is locked so I can see at a glance what is coming through. Since the Oreo update this no longer works.. I also tried Glimpse, which essentially does the same job, but also doesn't work. Anyone else having issues or have a workaround for this?
My phone is essentially stock.
After a LOT of time trying to figure out what the cause was I eventually found the culprit.
For those wondering it was the edge lighting notifications which were stopping the 3rd party app for waking the screen.
Now resolved

G6 proximity sensor with Oreo

Hi ALL
I noticed that after OREO update when I want to hung up a call I see Notification Bar active (pulled down), so I need to pull it back up to press hung up button. This is really annoying because it happens during 70% of calls.
It looks like proximity sensor does not work correctly and I accidentally touch notification bar with my ear during a call.
I did a Factory Reset, it did not help. I did a downgrade to Android 7.0 and it helped and cured the issue!
Maybe this software glitch is related to GSMarena mentioned proximity sensor issue in their LG V30S review
Have anybody noticed that glitch with G6 and Oreo?
Thank you.
Nick
G6, H870, EU version.
I don't have this or any issues with my handheld.
After the update i noticed a problem with priority sensor too.
Sometime it keep turning off my screen when I working with my phone and it will fix when i restart the phone .... , Also I did a factory reset but problem didn't fixed
Same problem for past 2months.?
Infact i noticed sensor was On during the night also when AOD was off!

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