Hi there.
I have made the jump to the last flag ship of Samsung and since now I'm quite ok with it, but still testing it.
Now I'm facing a not-to-easy problem to solve that involve external stuff then Samsung, but still gives me problems as the Samsung help support is so bad.
I am not able to connect my S8 to Windows 10 after having installed iTunes for helping my girlfriend restoring an iPhone backup on her's iPhone.
I was getting Error Code 9, then tried to uninstall device in Device Manager and then got Code 28 (1st image in attach)
So I tried to reinstall drivers from within the device manager but I got an error in installing the Windows drivers for the MTP Device for an INF error (2nd image in attach)
So I tried to reinstall Samsung device drivers from Samsung Smart Switch settings but that didn't help.
Then I uninstalled iTunes and ALL Apple stuff installed with iTunes so to get rid of all that might have been limiting the correct usb functioning.
I also took a look using USBDeview to inspect my usb device list. I had two Apple stuff linked to some usb ports and so I uninstalled them right away directly form USBDeview.
Now here is what I have when I connect the S8 (3rd image in attach - pink dots is the S8) and this is what those pink dots are (first pink dot is 4th image in attach -- second pink dot is 5th image in attach)
Please give me a solution as I can't connect my S8 to my Windows 10 any more!!
After all that I made an extra try in UBDeview (linked above) uninstalling both the pink dots related to my S8, unplugging device, reinstaling Samsng drivers from Samsung Smart Switch through its settings menu, and then restarting Windows....but no success!!
It was for sure something related to something inside my Windows system files and the INF files related to the MTP Device (see 1st and 2nd images attached in previous post).
So I made an advanced research on the net also involving Microsoft....and I found a solution on the Microsoft Comunity Answers website, where the question posted was: [solved] MTP not working on Windows 10 aniversary update:
After anniversary update, MTP is not working.
I tried with different devices as well as on many PCs.
In device manager I get this:
The drivers for this device are not installed. (Code 28)
A service installation section in this INF is invalid.
Click to expand...
Click to collapse
I had same problem. I did the following to solve that and it worked.
(1) Go to C:\Windows\INF
(2) Type "wpdmtp.inf" in search bar provided to the right of the address bar in Windows 10.
(3) Once you found it, just right click on it and select install. It will take a very few seconds.
(4) Connect your device to the pc.
Done.
Click to expand...
Click to collapse
I have done it while my S8 was connected (look image attached in this post) ....and voilà!
Windows popup message appeared right away telling me to click there to take actions on my connected Samsung Galaxy S8
Related
I already have my samsung usb and android modem drivers installed. but everytime i plug my phone in with usb debugging on, the "Found New Hardware" window keeps popping up, why?
im not sure, but it could be the problem to why it always says "waiting for device" on superoneclick
My day job is pc tech, I have seen this a few times but going to follow the steps, first give me some info
Which version of windows?
32 or 64 bit?
How proficient are you at driver maint. *add and removeal ov drivers*
When did this start?
windows xp - 32 bit - and im pretty proficient at maintenance. i think its always been like this.
Ok, Do you always use the same USB port? and have you tried a different cable? and have you tried it on other computers? if so did it do the same thing there?
First we got to get rid of the drivers on the pc.
http://download.cnet.com/DriverMax/3000-18513_4-10572602.html
This is a free program that has a few nice features but most important is that it can tell you the name of the files that are used as drivers. After you install and register (its free, they just want to know who you are.. name, email, that kind of stuff) there will be an entry on the right side called "Installed Drivers Report". Make sure you phone is connected before you click this as it scans active drivers. it will generate a report you can scroll through and find any samsung driver entrys. Write down those file names, we will need them in a moment.
Go to device manager and remove the device there. Windows XP was kinda lame about device removal it did not actually remove the device just broke the connection. Vista and 7 give you the option to actually delete the files which make this easier. Since your on XP after the devices have all been removed UNPLUG your phone from the PC then start a search for those files in the Windows directory. Delete (or move) those files and the rerun the driver install program from here
http://forum.xda-developers.com/showthread.php?t=728929
After that it may setup and find new hardware a few times. Mine did it 3 since there are multiple different methods it can connect with and each uses differnet hardware. Also each time you use a differnt USB port it sees it as new device in a new location so it also goes through new hardware setup again.
Report back and let me know if this helped any.
okay thanks for the quick response. i will try it when I have time and ill get back to you. first, imma try it on a different computer.
also, when its plugged in and i open device manager, theres 3 yellow exclamation marks, one on the android modem, device, and in the "OTHER devices" section, the USB controllers. if that means anything.
just turn off usb debugging... and it will stop. turn it back on if you need to use it for something.
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
mseebass said:
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
Click to expand...
Click to collapse
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
bigcrav said:
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
Click to expand...
Click to collapse
Thanks for your help. I allready tried an other usb port. It did'nt work.
I wanted to avoid it but I reinstalled windows. Now it works. Thanks again.
Hmm, messed with this problem for ages yesterday, mtp installed fine in normal mode but refused when in 'usb debugging' mode
simple fix, find your wpdmtp.inf file in windows/inf
edit it like shown, look for the [Generic.NTx86] and [Generic.NTamd64] entries near the top of the file........
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
...then update the driver in device manager, use automatic search
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
I did a clean install of windows and that solved the issue for me. Thanksfor your help anyway.
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
meangreenie said:
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
Click to expand...
Click to collapse
Just FYI, just got a Nexus 4 from T-Mobile yesterday and the device ID is slightly different:
VID_18D1&PID_4EE2&MI_01
01 at the end instead of 00
---------- Post added at 09:11 AM ---------- Previous post was at 08:53 AM ----------
Fitchman said:
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
Click to expand...
Click to collapse
How/where do you install those files/drivers? There are no instructions.
lannister80 said:
How/where do you install those files/drivers? There are no instructions.
Click to expand...
Click to collapse
When Windows asks where the drivers are you point to the folder with the ones you want to use...
EddyOS said:
When Windows asks where the drivers are you point to the folder with the ones you want to use...
Click to expand...
Click to collapse
It doesn't ask. I plug in the phone, and Windows says it can't install the MTP driver.
If I go into Device Manager and find the phone (with the yellow triangle and !) and select Update Driver Software, then navigate to the i386 folder from the Universal Naked Driver (on an i5 system), it tells me that "The best driver for your device is already installed" or something similar.
Of course, if I uninstall the device from device manager (and presumably the bad MTP driver as well), it disappears, so I have nothing to point to to install the drivers.
Earlier today I reinstalled the drivers for my N4 on my work PC (Vista Business) and I had to reboot before it recognised the N4 as an MTP Device - prior to that it only saw it as an 'MTP Device'. Now it sees at 'Nexus 4'
I have a similar problem I have a kindle fire
I have install the ADB driver but am having extreme difficulties getting the MTP drivers to work
I have tried everything (every solution on Google)
and nothing works
I've tried the "Media Transfer Protocol Porting Kit"
I tried to get Microsoft help they gave me the run around and confused me even more
here is the conversation
Microsoft: "Thank you for that information
Nathaniel I was checking your product key and it is blocked that is why you can not connect these devices to your computer, you may be a victim of counterfeit software so in this case since it is an OEM computer which means that the manufacture of the computer installed Windows 7 on your computer I recommend you to contact the manufacture of your computer to see if they have an option in order to resolve this issue you are having."
me: when i contact them what do I ask for?
Microsoft: You need to ask for a new product key
me: I am confused what does this mean? that the manufacturer put windows 7 OS on here illegally? but all PC's come with windows OS so every PC in the world is suspect to counterfeiting
them: No, this could be because someone still some information of your computer and use the product key to try to activate Windows until the product key got blocked
No, the name is not involved in this case it is jut the product key
what do I do?
is there an alternative to MTP drivers?
Solved
Hi, i had the same problem described in previous posts and I managed to solve thanks to what is written by meangreenie.
In practice, in the windows\inf of my Windows 7 the file wpdmtp.inf was no longer present but there is only the "compiled" version (wpdmtp.pnf).
I retrieved the file from an earlier version founded in he folder Winsys and so the LG driver are installed without further problems.
Jon McDougal said...
You might be using the wrong driver (Android ADB) instead of the MTP driver. This happened to me the other day!
If you're in Debug Mode, you've already done the first step I was going to suggest.
Here's the second step that worked for me: Open Device Manager -> Click Android Device (top of my list) which exposes "Android Composite ADB Interface" -> Right click that device -> Update Driver Software -> Browse My computer for driver software -> Let me pick from a list of device drivers on my computer -> then choose "MTP USB Device" -> Next
Mine installed the MTP driver and then the N4 opened normally.
Click to expand...
Click to collapse
That works for me with USB Debug ticked and in MTP Mode but not in PTP Mode (on CM10.2-nightly-20130817). I absolutely can't see my pics in no way... (I suppose this is a bug from Google to be fixed in further updates). ADB and FB are correctly working as tested with NexusRootToolkit 1.7.1 Drivers Test.
May it help to delete original DCIM folder and start from a new one??
edit: Shame on me... I forgot that I've formatted my SDcard, so I've no picture in DCIM folder.... Sorry! So I can say that McDougal trick totally worked for me!
try to check the device manager to check the missing drivers with ! mark
Maybe I'm not completely getting the problem, but just doing this worked fine for me:
danielms22 said:
Enable USB debbuging in your phone. Go to Settings -> about phone -> tap about 10 times on build number item until USB debbuging is unlocked.
Also, on your computer go to the device manager, look for your phone, if you find it, right click on it, then update Driver Software, browse computer, Let me pick from a list of device drivers on my computer, USB composite device
That should do it.
Click to expand...
Click to collapse
No need for additional driver download or anything...
Finally a working solution
Finally I found a solution.
Visit answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/mtp-usb-device-drivers-will-not-install-correctly/0ee71b7c-4ae7-403f-abbb-63c7ed9a79f9?rtAction=1387606800207 and search for the "Bret B"'s answer which has also been marked as the most helpful answer. It works perfectly. He simply says..
Go to the Registry Editor (Start –> Run –>type in, “regedit” (without the quotes) then click OK.
Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
Go upto Edit>Find, type in or copy/paste Portable Devices
In the right hand pane you will see the (Default) value “Portable Devices” on the string
Once found, you see a string value called UpperFilters –> delete it!
Reconnect the device. Finished!
Ok so a little background. After hearing about the Carbon backup app a while ago I decided to install it and followed the instructions to do so. One of these steps is to change the normal USB drivers to the ATB ones from the Android SDK. I did this and it all went well without a hitch. However I came to add some movies on to my nexus 7 today and it would only recognize my device in PTP mode (as per the Carbon app requires). I proceeded as normal but found that I could not create a new folder for my films. When i tried i was faced with this error:
However I found that I could create a new folder in one of the existing sub-directories so I proceeded with that. I started copying the movie files over and got another pop up looking like this:
After clickking yes I was soon faced with another error screen:
This happens for nearly every video file i have tried to transfer. I have tried uninstalling the ADB drivers and letting windows install the default drivers it used the first time, however now it will not find any driver software for my nexus 7 unless I point it to the ADB drivers. Whenever I try to connect my device as an MTP device instead of PTP windows will not recognise it and nothing will show up in my computer. Is there any way that i can defer back to the default drivers and use my device on MTP instead of PTP?
Just for a bit of extra info, the same problem is occurring on my nexus 4.
Thanks
Hmm, i have adb drivhttp://forum.xda-developers.com/showthread.php?t=2214386alongside stock drivers for mtp as im sure many do n do not face this problem.
Have you uninstalled the backup app and cleaned the registry?
Try going in to device manager and enable 'show hidden devices' and search for any leftover usb drivers or interface that might interfere with the stock drivers. As a last resort you can download your usb chipset drivers, then uninstall all chipset drivers and usb devices including those hidden, then reinstall the chipset and other drivers u may need. Eg.printer drivers, then try again.
Previously i had a sony erricson phone and it's SE's software screwed up the usb interface n i wasnt able to connect anythin thru usb mtp. That helped me. Alternatively, if u have system restore on you can try restoring to a date before this all happened.
Also, check your device for any apps or settings that might interfere usb functions like usb debugging altho it's rare. Not sure what you did but you might have semi/permanently broken some settings in the device...if you had an earlier backup which was flawless, try restoring to that first. Remember to play safe when doing all troubleshooting, windows isnt exactly smart with device drivers =< worse case you have to reset both the usb drivers and device if nothing works...
Unrelated but might help http://forum.xda-developers.com/showthread.php?t=2214386
Or
http://forum.xda-developers.com/showpost.php?p=39752670&postcount=5
i faced the same problem last week. what i do is go through step by step like what nexus root toolkit suggest. start from scratch. remove all previous drivers and reinstall. Follow to the letter what it says. So the problem is just probably of a bad driver stuff. Remember to restart too.
Hi everybody.
I have a problem with my Nexus7 tablet, windows 8 can't see it on Devices and drivers and after I plug off the usb cable this error message appears:
Image like: The last USB device you connected to this computer malfunctioned, and Window does not recognize it.
First thing I opened the developer options and checked USB Debugging, after that a strange icon with 4 vertical white rows appears on the notification tab, It was not the usually USB debugging icon.
Then I went on Device Manager and under Acer Devices (Why Acer ???) I found ACER Composite ADB Interface, so I've decided to install again the drivers following this guide:
-----------------
But at the point 8 I can't see "USB composite device" but only "Acer composite ADB interface".
Since yesterday the tablet worked, and I have not update the tablet neither the pc.
What should I do ?
Thanks for the help, sorry for my bad english
* I have few message so I can't upload images or link, sorry for the inconvenience.
I opened now "Devices and Printers" and I saw Nexus7 (with the correct label) under "unspecified", I cannot interact with it
mmm no one ?
I have the same issue with my 8.1 laptop. I think the Acer driver is something which Microsoft pushed in an update to 8.1 recently. I may go in and see if I can revert it. Not sure I am much help as my only workaround was to grab my Win 7 laptop, which worked as it should. I did not have the time or patience to screw with it.
Pickeroll said:
Hi everybody.
I have a problem with my Nexus7 tablet, windows 8 can't see it on Devices and drivers and after I plug off the usb cable this error message appears:
Image like: The last USB device you connected to this computer malfunctioned, and Window does not recognize it.
First thing I opened the developer options and checked USB Debugging, after that a strange icon with 4 vertical white rows appears on the notification tab, It was not the usually USB debugging icon.
Then I went on Device Manager and under Acer Devices (Why Acer ???) I found ACER Composite ADB Interface, so I've decided to install again the drivers following this guide:
-----------------
But at the point 8 I can't see "USB composite device" but only "Acer composite ADB interface".
Since yesterday the tablet worked, and I have not update the tablet neither the pc.
What should I do ?
Thanks for the help, sorry for my bad english
* I have few message so I can't upload images or link, sorry for the inconvenience.
Click to expand...
Click to collapse
You may wish to go to Storage, on the Nexus 2012, and under the 3 dots, USB computer connection menu, and tick/untick Media Device
Windows 7 and 8, appear to have USB storage driver conflicts, when many different devices have been used repeatedly.
Good Luck!
There are other posts, in the General section, that deal, with this annoying issue.
ROLY5573 said:
You may wish to go to Storage, on the Nexus 2012, and under the 3 dots, USB computer connection menu, and tick/untick Media Device
Windows 7 and 8, appear to have USB storage driver conflicts, when many different devices have been used repeatedly.
Good Luck!
There are other posts, in the General section, that deal, with this annoying issue.
Click to expand...
Click to collapse
Thanks for the hep but it didn't work.
Now the "old" icon came back with "connected as a media device" written with it but the tablet remain invisible.
Same problem here.
Fixed it by disconnecting teh device, going to device manager, showing hidden devices and uninstalling everything related to Nexus 7.
This includes Acer ADB, Android, Nexus7 and unknown devices.
After that I downloaded the Android SDK and installed the Google USB driver from it, connected my Nexus 7 and it werks.
pepo930 said:
Same problem here.
Fixed it by disconnecting teh device, going to device manager, showing hidden devices and uninstalling everything related to Nexus 7.
This includes Acer ADB, Android, Nexus7 and unknown devices.
After that I downloaded the Android SDK and installed the Google USB driver from it, connected my Nexus 7 and it werks.
Click to expand...
Click to collapse
Still nothing, I showed the hidden devices and unistalled all the voices under the "Acer" directory, I haven't found anything related to Android/Nexus 7.
Then i went to http://developer.android.com/sdk/win-usb.html and downloaded the USB driver, but the Nexus7 result again as an unspecified hardware.
Now it works ! I didn't touched it in the last 2 hours and now it works. :good::good:
Hi all,
So I'll cut right to the chase if I may, don't want to waste your time and I appreciate the help.
I trying to root my 'nVidia Shield Android TV Pro 500GB
The problem:
Trying to install fastboot drivers in order to unlock the bootloader.
Steps & Solutions I tried:
After booting the nVidia Shield into bootloader, when connecting it to my Windows 10 64bit PC , I get a yellow explanation mark in the Device manager.
After getting it, I :
1. Right click on it
2. Choose update driver
3. Browse my computer for driver software
4. Choose 'browse'
5. Select the folder SHIELD_Family_WHQL_USB_driver_201801\SHIELD that contains the .inf file
After doing all of that, when pressing next to install I get a message "The best drivers for your device are already installed", which after nothing changes and fastboot is still not recognized.
Also Tried:
1. In the Browse for drivers window
2. Choose Let me pick from a list of available drivers on my computer
3. Choose Have a disk
4. Browse to the .inf file
5. When pressing next to install I get a message: The folder specified doesn't contain a compatible software driver for your device (The full message can be found in the screenshots attached)
I tried rebooting in driver signing disabled, didn't help.
I have already searched everywhere for the answer, including:
1.The original NVidia Shield Zone
Shield Android TV and Tablet Resource Center
root tutorial
2. https://forum.xda-developers.com/shield-tv/help/fastboot-drivers-t3562822
3. https://forum.xda-developers.com/shield-tablet/help/properly-install-android-fastboot-t3312300
and more... No luck
I'll attach screenshots to show how it looks on my side.
Thanks
henengel said:
Hi all,
So I'll cut right to the chase if I may, don't want to waste your time and I appreciate the help.
I trying to root my 'nVidia Shield Android TV Pro 500GB
The problem:
Trying to install fastboot drivers in order to unlock the bootloader.
Steps & Solutions I tried:
After booting the nVidia Shield into bootloader, when connecting it to my Windows 10 64bit PC , I get a yellow explanation mark in the Device manager.
After getting it, I :
1. Right click on it
2. Choose update driver
3. Browse my computer for driver software
4. Choose 'browse'
5. Select the folder SHIELD_Family_WHQL_USB_driver_201801\SHIELD that contains the .inf file
After doing all of that, when pressing next to install I get a message "The best drivers for your device are already installed", which after nothing changes and fastboot is still not recognized.
Also Tried:
1. In the Browse for drivers window
2. Choose Let me pick from a list of available drivers on my computer
3. Choose Have a disk
4. Browse to the .inf file
5. When pressing next to install I get a message: The folder specified doesn't contain a compatible software driver for your device (The full message can be found in the screenshots attached)
I tried rebooting in driver signing disabled, didn't help.
I have already searched everywhere for the answer, including:
1.The original NVidia Shield Zone
Shield Android TV and Tablet Resource Center
root tutorial
2. https://forum.xda-developers.com/shield-tv/help/fastboot-drivers-t3562822
3. https://forum.xda-developers.com/shield-tablet/help/properly-install-android-fastboot-t3312300
and more... No luck
I'll attach screenshots to show how it looks on my side.
Thanks
Click to expand...
Click to collapse
So finally managed to install Fastboot
For me, the problem was the USB Port...
Hi henengel, I'm facing the same issue and unable to resolve this. I've tried all the usb ports but still facing same issue.