Possible App Sleep Issue - Samsung Galaxy S8 Questions and Answers

I noticed this on my S7 Edge after it was updated to Nougat and it persists on the S8.
I've noted that apps like Facebook Messenger and Nine (Email) sleep much differently than before. Facebook Messenger will often appear "disconnected" as when I open the app, it has to "reconnect". My email app, Nine, is also not pushing as often when the app isn't open either causing a bit of delay in receiving emails.
Has anyone else noticed their apps not sleeping the same and losing connectivity since Nougat / S8.

I have noticed this too, also happened on my Pixel.

So possibly a Nougat issue then?

Anyone else experiencing this?

Yep, I almost gave up on this phone until I found that you should disable optimization for import push apps. Ever since I did this, no more delays.
http://nine-faq.9folders.com/articles/8701-why-are-my-incoming-mail-delayed
Specifically this section: http://nine-faq.9folders.com/articl...on-the-samsung-galaxy-android-6-and-7-devices
Hope that helps!

greystealth said:
Yep, I almost gave up on this phone until I found that you should disable optimization for import push apps. Ever since I did this, no more delays.
http://nine-faq.9folders.com/articles/8701-why-are-my-incoming-mail-delayed
Specifically this section: http://nine-faq.9folders.com/articl...on-the-samsung-galaxy-android-6-and-7-devices
Hope that helps!
Click to expand...
Click to collapse
Just did this for Nine and Facebook Messenger. Will let you know how I make out. Thanks so much!!

So far, Facebook Messenger has not disconnected when the phone is sleeping. Will be able to confirm Nine back to normal tomorrow once I get a bunch of emails.

Looks like I'm resolved now!

Awesome! That what this community is about.

Related

Delay in push of GMail?

Ive noticed in the past few days my GMail has been delayed for about 3-4 hours from the time it way received, till it is pushed over to my device, anyone else experiencing this?
Check your sync settings.
also check settings>wireless & networks>mobile networks>enable always-on mobile data.
if it's off push gmail can be substantially delayed.
Hax0rpunk said:
Ive noticed in the past few days my GMail has been delayed for about 3-4 hours from the time it way received, till it is pushed over to my device, anyone else experiencing this?
Click to expand...
Click to collapse
I've noticed this as well. I've double checked all my settings and mine are correct. I'm guessing maybe it could be something on gmail's side of things and hopefully they will get it worked out.
Also make sure you're not using an auto task killer and killing the google talk app. You don't need to be signed into it, but killing it does delay google voice and gmail. BTW I'm not having any issue with my gmail, or google apps account. All coming through just as fast or faster than the websites.

facebook 1.5 partial wakelock

How's your battery status after the last facebook update?
From what I'm seeing facebook is holding a partial wakelock for the whole time
Is this happening in any situation?
Removing the facebook account from the phone fixes the problem... but would like to keep it in...
now I'm trying with the notifications disabled...
FB has the highest partial wakelock use on mine, but it's not massive, it's bar is about 1/5 full.
but the timing is embarassing compared to other apps :/
to me it looked that the android system wakelock were very high too...
i'm trying to see if the notifications disabled it lowers down...
How can I check this?
*#*#4636#*#*
then select "battery history"
Or use Anycut to create a shortcut to the 'Testing' app.
same here.. uninstalled.
No problems here.
41 seconds total.
Although I would LOVE to be able to turn off the Facebook push notifications. Despite having disabled everything inside the FB app, they still get pushed to my phone, which drives me ****ing crazy.
I suspect having everything turned off would be why you have a very low wakelock?
Mine is very low. I set facebook to never check for updates since the last release added push notifications. I don't think polling for updates is necessary anymore. No clue why it even has the option still.
Sent from my Nexus One using XDA App
hexix said:
Mine is very low. I set facebook to never check for updates since the last release added push notifications. I don't think polling for updates is necessary anymore. No clue why it even has the option still.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Facebook developers suck balls, that's why.
JCopernicus said:
Facebook developers suck balls, that's why.
Click to expand...
Click to collapse
Status updates aren't pushed, I'm guessing that it'd fry the servers. So if you want your synced contacts to display their status in the contact popup you have to poll them.
Somehow the iPhone and Blackberry apps are able to use push notifications properly without frying anyone's servers. Email and SMS notifications can also be sent out instantly. I'm pretty certain there is no technical reason why the Android app can't work right.
pfmiller said:
Somehow the iPhone and Blackberry apps are able to use push notifications properly without frying anyone's servers. Email and SMS notifications can also be sent out instantly. I'm pretty certain there is no technical reason why the Android app can't work right.
Click to expand...
Click to collapse
Sure there is, facebook developers suck balls.
pfmiller said:
Somehow the iPhone and Blackberry apps are able to use push notifications properly without frying anyone's servers. Email and SMS notifications can also be sent out instantly. I'm pretty certain there is no technical reason why the Android app can't work right.
Click to expand...
Click to collapse
The news feed updates don't get "pushed" to either of those devices. The polling frequency is for updating the news feed which you would want when using the facebook widget.
I'm not interested in wall updates getting pushed. Notifications get pushed to those devices, and that's all I expect from the Android app.
Newbie question, what is a wake lock and how does it drain battery?
killing the facebook app solved my problem (not only facebook where being very "active"... but also the "android system" was kept constantly awake!!)
in the usage history the system was basically never sleeping... running the whole time :/
as for now I started facebook again... and disabled the notification thing... let see what will happens...
I can confirm that disabling the notifications "fixed" the problem... no more continuos wakelock when app is started...
dunno if push is really working... (don't appear so... will see in the next days :/)
Rusty! said:
I suspect having everything turned off would be why you have a very low wakelock?
Click to expand...
Click to collapse
Yeah, probably.
The Facebook app is just atrocious. I hate it with a fiery passion. Basically the ONLY 2 reasons I have it installed are 1) Facebook/Contact picture sync and 2) Upload from gallery to FB.

Delayed push notifications

Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
Click to expand...
Click to collapse
Is Gmail app fetching your emails on a timer or is it push?
airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
Click to expand...
Click to collapse
Set to push, otherwise I'd understand the large delay.
aplant92 said:
Set to push, otherwise I'd understand the large delay.
Click to expand...
Click to collapse
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
Click to expand...
Click to collapse
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
Click to expand...
Click to collapse
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
Click to expand...
Click to collapse
Same here, seems strange that it's taking so long then...
Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
Click to expand...
Click to collapse
Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).
With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.
I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.
Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.
I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.
Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.
This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk
Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/
I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.
I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app

Android MS Outlook notifications stopped showing up on Wear.

I've been using Outlook on my Galaxy S5 for a while now and was getting email notification on my watch (Moto 360 2nd gen) without difficult. Then I just stopped getting email notifications. I appear to still be getting calendar notifications, but not email.
I did two things around the time when the notifications stopped:
1.) Installed an app on my phone create extra vibrations on the watch when notifications were received (Feel the Wear).
2.) Setup the default sammy calendar to sync with my work's Exchange calendar so I could get calendar info in WatchMaker.
To trouble shoot I've tried:
a.) Uninstalling the app listed above and removing the calendar sync setup.
b.) Uninstalling and re-installing MS Outlook
c.) Verifying that Outlook is not listed as a block/ignore app in Android Wear
d.) Forgetting and reconnecting my watch
e.) Verified that I'm getting outlook notifications properly on my phone.
f.) Searching google and xda... couldn't find anything, but I'll admit I didn't do a super huge search here in xda.
Anyone have any ideas? I'm working around this right now by using eNotify, but I hate to use additional programs to do something that I should be able to do without them.
I have the same issue. About 2 days ago Outlook stopped sending notifications to my watch (LG Watch Urbane). I still get them on my phone, but they do not get sent to the watch.
I do not have Feel the Wear and I have not made any recent changes to how my phone syncs anything. I have also tried disconnecting and reconnecting everything and confirming that Outlook is not on the notification block list. I updated the Outlook app from the Play Store today, but still no joy.
Hunter707 said:
I have the same issue. About 2 days ago Outlook stopped sending notifications to my watch (LG Watch Urbane). I still get them on my phone, but they do not get sent to the watch.
I do not have Feel the Wear and I have not made any recent changes to how my phone syncs anything. I have also tried disconnecting and reconnecting everything and confirming that Outlook is not on the notification block list. I updated the Outlook app from the Play Store today, but still no joy.
Click to expand...
Click to collapse
I've tried even doing a factory reset on the watch, and this has only led to bigger problems. Now ALL notifications are being super temperamental for me.
Same problem here. I'm glad to see someone else is experiencing it. I've found nothing helpful on google about it.
This link here:
https://productforums.google.com/forum/#!topic/android-wear/KV62Rs3fZHs;context-place=topicsearchin/android-wear/notifications$20stopped
is saying that it's a Microsoft issue. Can't verify that info, but it does seem consistent with the fact that we all seem to have noticed it stopped right around the same time and it's only MS Outlook that did it.
Same thing here on my Huawei Watch. My workaround was to restart notifications from the stock email app, so at least I won't miss anything. If it's fixed and I start getting double notifications I'll turn them off on the stock app again.
Pull down previous version from apk mirror and give it a shot.
betasp said:
Pull down previous version from apk mirror and give it a shot.
Click to expand...
Click to collapse
Reviving a bit of an old thread here, but I finally got around to trying out this suggestion and it works. I pulled version: 2.0.17 (106) and installed it. I'm getting notifications on my watch again.
Current version is 2.0.36, which was just released yesterday it seems. I tested all versions on APKMirror between 2.0.17 and the newest and 2.0.17 seems to be the last version that will send notifications to Android Wear.
Where I can get the 2.0.17 version?
Thanks
eduardito said:
Where I can get the 2.0.17 version?
Thanks
Click to expand...
Click to collapse
APKmirror: http://www.apkmirror.com/?s=outlook&post_type=app_release
Make sure, if you do this, that you disable automatic updates in Google Play Store app. Otherwise it'll just try to overwrite outlook with the newer version automatically.
RedRamage said:
APKmirror: http://www.apkmirror.com/?s=outlook&post_type=app_release
Make sure, if you do this, that you disable automatic updates in Google Play Store app. Otherwise it'll just try to overwrite outlook with the newer version automatically.
Click to expand...
Click to collapse
Thanks a lot
has everyone having this problem submitted a bug through the app? It wont get fixed if we don't report it.
fallingup said:
has everyone having this problem submitted a bug through the app? It wont get fixed if we don't report it.
Click to expand...
Click to collapse
I believe I did submit a report, but I'll do it again just to make sure.
On a side note, after trying a BUNCH of different programs, here's what I finally settled on:
I'm using the newest version of MS Outlet. This obviously doesn't get notifications to my watch, so I'm running AquaMail and using the imap interface to get push updates from my Exchange Server. AquaMail did the best job in terms of speed and notification type, at least for me.
Others I tried:
Cloud Magic: Speed is decent, but I only saw the first notification on my watch. Subsequent notifications never went to watch until notifications on phone were cleared.
BlueMail: This was horrible slow for me. Even 5+ minutes after Outlook or Cloudmagic would see the email Bluemail still hasn't received the message. Not sure on notifications on watch.
Mailwise: Very fast on receiving new email, and the notification showed on the watch for each notification, but after the first one you just get a list of outstanding notifications for Mailwise so you don't get to see the full subject, title or body of the newest notification. Outlook in version 2.0.17 (the last one that sent notifications to the watch) did the same thing.
After pulling 2.0.17 my watch is receiving notifications again. I have also reached out to support with this info. I am running Marshmellow and everything seems to be working fine. Hopefully, they will fix this on their latest release. For now, all Outlook updates are off.
Thanks again!
Thanks for this I thought I was going crazy as I think I just started using Outlook right before that update came and removed the watch notifications.
I noticed this too, I assumed that it was a change to the security policy... it'd be nice to have it work again
Just got this back from Outlook support :
Hello Andrew
Thank you for contacting Outlook Mobile Support. I understand your concern but we no longer support Android Wear. If you would like to address these issues then you will need to contact the retailer! I apologize for this inconvenience.
Warm Regards
The "retailer" you refer to is Google. They support the android wear app and the watches. The issue is that the outlook app is not sending notifications to the Android o/s in a normal manner. Every other app works just fine. Only the outlook app has this problem. The notifications did work until the app was upgraded beyond version 2.0.17. Something changed that broke the notifications at that point. I do hope you will continue to support your app and the android wear community!
Hello Andrew
That is when we stopped support the Android Wear devices. We will support Android Wear when Android Wear advises us to again. We enjoy helping! I apologize for this inconvenience again!
Warm Regards
So they know it's busted but won't fix it unless Google calls them??
That is horrible and typical M$.
It is not free, but touchdown has exchange activesync with push notifications. I am a teacher and it is a huge help with all the email I get.
Alternatively, you could downgrade outlook and not let it update.
Sent from my SM-T810 using Tapatalk
Figures. I found it really useful to have work email and calendar notifications sent to my watch as I am not always at my desk. I reported the "bug" and got basically the same response as above. I guess the community will need to come up with another Microsoft work around. Does anyone know of a killer feature or bug that was fixed between 2.0.17 and current? Trying to decide if the juice is worth the squeeze.

Not getting push notifications on gmail with stock non-root

I've been struggling for past month or so with gmail not receiving notifications at all unless I manually go into the app and refresh. I've checked notifications settings and battery optimizations but didn't have any success. Only solution I could find was to uninstall the update and use gmail version that came with the phone. Has anyone faced this kind of issue and found a permanent solution?
Maybe the new update has a bug that will hopefully be fixed in the next update? Maybe try inbox by Gmail, I find it better than regular Gmail. Anyways have you checked to see if you have auto sync enabled?
The Gmail push notification thing really started with Android N. If you Google it people across all phones are having the issue. I have emails show up late or I have to manually refresh. I installed inbox by Google a while back as the above poster stated. It has helped but still not where I need to be on notifications. Lately I have been having issues with text messages not coming through. I will be factory resetting tonight.
Still_living714 said:
Maybe the new update has a bug that will hopefully be fixed in the next update? Maybe try inbox by Gmail, I find it better than regular Gmail. Anyways have you checked to see if you have auto sync enabled?
Click to expand...
Click to collapse
I would hope so...I've tried inbox before and had same issue few weeks ago but I will give it another try.
asl9622 said:
The Gmail push notification thing really started with Android N. If you Google it people across all phones are having the issue. I have emails show up late or I have to manually refresh. I installed inbox by Google a while back as the above poster stated. It has helped but still not where I need to be on notifications. Lately I have been having issues with text messages not coming through. I will be factory resetting tonight.
Click to expand...
Click to collapse
Yeah I found tons of posts but couldn't find any solution so I thought I'd post it here. Inbox also has issues for me. I don't think I had issues with txt but good luck.

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