Related
Just experimenting ...
Load all my apps on the SD, kept my Storage at 33MB..
4 days now of no alignment issue..Looks like digitizer driver is allocated on certain mem locations being affected by SW build up like temp files etc.... :wink:
Now that is interesting! Just uninstalled some of the stuff and as I was doing to go alignment issue. Freed up space over 33mb and alignment issue goes!
bydandie said:
Now that is interesting! Just uninstalled some of the stuff and as I was doing to go alignment issue. Freed up space over 33mb and alignment issue goes!
Click to expand...
Click to collapse
I just returned my TyTn and expecting a replacment soon, I hope if this is indeed a software issue it gets resolved soon 33m free sounds like a lot I can keep mine around 20m free
i got 40mb free storage space and still got this damn disalligement problem
Everyday i got this a few times :evil: , mostlty when charging or connectes to usb.
sectorlord said:
Just experimenting ...
Load all my apps on the SD, kept my Storage at 33MB..
4 days now of no alignment issue..Looks like digitizer driver is allocated on certain mem locations being affected by SW build up like temp files etc.... :wink:
Click to expand...
Click to collapse
Don't follow the illusion that there is some tweak, which can remove the alignment bug.
It's a HARDWARE issue.
Only replacement of the device (respectively the screen) will help.
And btw:
I am unfortunatly also affected by that damned bug.
sectorlord said:
Just experimenting ...
Load all my apps on the SD, kept my Storage at 33MB..
4 days now of no alignment issue..Looks like digitizer driver is allocated on certain mem locations being affected by SW build up like temp files etc.... :wink:
Click to expand...
Click to collapse
What's your serial #?
- JoKer
mine is still going issue-free, I want to explore the SW side of this issue since I got HT632XXX already and this is my second unit already.
I also aligned 2mm off to the left on 2 of my right crosshair target during alignment procedure.
That's maybe help me... not sure though.. I still on my 5th day of issue free.
I exchanged my v1605 2 weeks ago and have had no alignment issues, so this is clearly a hardware problem, the new unit is a 626 serial. Also the keyboard fully works
I am given a HT632XXXX as replacement... and still has issue after 3 days....If this is HW issue, How much % of units are out with potential issue..?
Could HTC answer me ?
@sectorlord, you've had your answer from HTC mate
THe issue is not rleated to S/N, but those devices that have been recalled.
This is a mainly hardware issue, I'm now sure of it. I admit that there is likely a digitzer issue too, but let's get HTC to fix our devices first.
bydandie said:
@sectorlord, you've had your answer from HTC mate
THe issue is not rleated to S/N, but those devices that have been recalled.
This is a mainly hardware issue, I'm now sure of it. I admit that there is likely a digitzer issue too, but let's get HTC to fix our devices first.
Click to expand...
Click to collapse
bydandie
"RECALLED"? First time I am hearing of this. What devices were recalled? Can you provide more info on this like serial #s?
- JoKer
OK I got my terminology wrong there. however HTC are either swapping out or repairing any device that has the issue. more of a voluntary recall
bydandie
where did you get this information
bydandie
where did you get this information
bydandie said:
OK I got my terminology wrong there. however HTC are either swapping out or repairing any device that has the issue. more of a voluntary recall
Click to expand...
Click to collapse
You had me scared there for a moment. This is the only thing holding me from buying this phone (waiting on some sort of closure regarding this issue).
Does this mean that the newer serial #s wont have this issue assuming that HTC has determined the cause of this issue and have fixed?
- JoKer
I got this info from HTC. The response was also on this forum. I wouldn't get hung up on the serial. however if you're getting a HTC branded device, you're fine.... if you have the issue then you just get it swapped out. get the device from an operator well then the situation might be different.
I got my device replaced from dagaard belgium yesterday. NEW HTC628fxxxxxx
Device is mutch faster, no programs lockup @ this moment also no screen calibration.
I hope it stay this way.
bydandie said:
I got this info from HTC. The response was also on this forum. I wouldn't get hung up on the serial. however if you're getting a HTC branded device, you're fine.... if you have the issue then you just get it swapped out. get the device from an operator well then the situation might be different.
Click to expand...
Click to collapse
Thanks bydandie. Here's the situation: I am in the United States and so have to buy the device from these so-called "resellers" and deal with their warranty/return ploicies. So, it might not be that simple to get a faulty device swapped out in case of a issue like screen misalignment or keyboard problem.
- JoKer
then better wait...
HTC has no firm stand on this issue... except swapping units which will be had for you if case u bitten by this issue... :roll:
One weird problems I've been experiencing with my new Hermes:
After some use, typically half an hour or a little less, it the screen stops responding to my stylus. Resets do not help, but keeping it completely turned off for a while seems to help - it's almost as if its overheating (silly, I know, but that what's the only thing I can come up with). The buttons, all of them, work well though.
Another weird problem I also experience, that I presume is linked to this, is that it seems to start registering stylus taps - typically in the upper right corner, constantly. This leads to all programs I have running getting closed, and I have to to the same thing again - leave it of for a few minutes before it starts acting normal again.
I use The Black 2.0 WM6 ROM, but no one else using this ROM has reported this issue as far as I know. I've tried keeping it "clean", i.e. not installing any software on it, but that does not seem to make a difference. I was originally using a screen protector, but removed it to see if that made any difference, but it didn't.
The Hermes is brand new - got it a few days ago, does anyone have any idea if it's a hardware problem, or is this a known problem? I've searched these forums, but not found anyone else sharing my problem.
olesk said:
The Hermes is brand new - got it a few days ago, does anyone have any idea if it's a hardware problem, or is this a known problem? I've searched these forums, but not found anyone else sharing my problem.
Click to expand...
Click to collapse
This is a rare, but known hardware problem. I have heard from six or seven people so far who experienced it, me included.
None of the tricks to solve the far more widespread "screen alignment problem" work. Only solution is to exchange the device.
Cheers
Daniel
Thanks for your feedback Daniel - I've just contacted the seller to see if I can arrange a replacement. Though it's never the most welcome news that one has to replace one's device, I'm glad at least I know what caused the problem.
Again - thanks for your feedback!
Same Problem
I have the same problem. Since I got this brand new on eBay, I can't simply take it in for an exchange? Is there a fix for this? This is flat our annoying, and I'm about to swear off buying a PocketPC/Phone for good.
Can someone please help?
Hi Olesk,
I have the same problem and I'm on Dutty v2 ROM.
I never experience this problem before. This prob started after I start upgrading my ROM from WM5 to LVSW then to DUTTY.
My machine is Dopod838Pro.
regards,
morisa
problem solved!
Bingo.
Get a Digitizer off ebay.
Or read this:
http://forum.xda-developers.com/showthread.php?t=523650
problem solved!
How can that be?
Touch screen usually got to do with digitizers.
I run out of ideas.
so...
ok!
thanks for reply
Or your digitizer has problems.
Get one from dealextreme, they are pretty reliable.
Or have you spoiled a component while changing digitizers.
problem solved!
Well, go for your friend's idea, do anything to get your phone back working.
But always google before you do any major decisions.
Ask around, I may not be the one which is too hardware minded.
I believe, there is always someone better than me, so check out the internet and see whether it matches what is relevant to you.
I think this might be useful to the people who recently bought their DHD or interested in getting one.
These are the issues that I think came up so far:
Bluetooth headset disconnect/reconnect Happen during call and someone else call in
- Solved??
More detail http://forum.xda-developers.com/showthread.php?t=834983
http://forum.xda-developers.com/showthread.php?t=837945
Possible solution: http://forum.xda-developers.com/showpost.php?p=10545249&postcount=32
Android process draining battery after OTA 1.72.405.3
- Solved
solution: http://forum.xda-developers.com/showpost.php?p=10196741&postcount=81
DHD Random Turning Off
- Solved by making sure SIM card is completely inserted into it’s socket
For more information, visit this thread.
http://forum.xda-developers.com/showthread.php?t=854060
com.htc.bgp force close
- Solved
How: http://forum.xda-developers.com/showpost.php?p=6566178&postcount=7
Proximity Sensor Issue
- FIXED via OTA? or faulty first batch?
I don't see anyone complaining about this anymore
LAG ISSUE (/INIT process)
- SOLVED by turning on USB Debugging
For more information, look at the first post in the pinned thread.
http://forum.xda-developers.com/showthread.php?t=826507
BUMP (GAP) between SIM cover and body
- SOLVED by putting the cover in properly as manual suggest.
More information at http://forum.xda-developers.com/showthread.php?p=8979423
FLIMSY plastic SIM cover break in half
- SOLVED by removing the sim cover properly with care. (apply pressure in the middle not along the sides) The manual also suggest this.
Loose Camera Lens/Bezel
- FIXED?? Faulty first batch??
(not everyone have this issue, you probably should get a replacement)
more info http://forum.xda-developers.com/showthread.php?t=813276
Reduced or loss of GSM/3G/WiFi signal when your hand covers the SIM/MicroSD and/or battery cap
- Not really an issue this is due to the antenna being on the plastic covers
(not a big problem if you hold the phone normally on the aluminium body)
Or have a phone cover on (solution like the Iphone4)
Misalignment of Camera Lens
- not an issue
the camera worked fine, no one report shadows from the misalignment. (the outer lens cover is just for protection)
More info http://forum.xda-developers.com/showthread.php?t=827665&page=3 (post #25,26 by HacKage)
Compatibility Issue with Exchange 2010
- Fixed
More info http://forum.xda-developers.com/showthread.php?t=797733&page=3
DHD starts and only shows triangles
- SolvedIssue happens while flashing 1.15 test rom (With S-OFF)
http://forum.xda-developers.com/showthread.php?t=835595
Jerky video recording 720p -Improved after OTA 1.72.405.3-
- Fixed by formating the SD card with 32k cluster size
More info: http://forum.xda-developers.com/showthread.php?t=830822&page=3
Solution2: http://forum.xda-developers.com/showpost.php?p=9666261&postcount=60
Low external speaker
- Fixed Improved after OTA 1.72.405.3
Poor picture quality (camera)
- software
Tips: http://forum.xda-developers.com/showthread.php?t=860008
Nice guide: http://forum.xda-developers.com/showthread.php?t=875230
htcsence.com not working
- Not Fixed/Fixed working fine for most people
More info http://forum.xda-developers.com/showthread.php?t=817833&page=8
Notification LED not working properly
- software related (not many people is complaining about this, not sure if it's fixed)
more info http://forum.xda-developers.com/showthread.php?t=820889
Poor Battery Life
- Subjective
- Interesting Tip (might/might not work) http://forum.xda-developers.com/showpost.php?p=9153120&postcount=294
- Try the /INIT fix too, could improve battery life
Reboot Problem
- Hardware? (not sure)
more info: http://forum.xda-developers.com/showthread.php?t=821117
SMS Notification Issue -after OTA 1.72.405.3-
- Software issue
more info: http://forum.xda-developers.com/showthread.php?t=887098
Inaccurate Compass
- Hardward/Software issue
more info: http://forum.xda-developers.com/showthread.php?t=873865
Random SMS disappearing
- htcsense.com related?? a few people reported this. Not sure of the cause yet.
http://forum.xda-developers.com/showthread.php?t=840582
DLNA not working properly?
- recent issue
more info http://forum.xda-developers.com/showthread.php?t=831755
Dust under Screen
- Hardware Faulty DHD?
You should probably try to get a replacement for this.
more info http://forum.xda-developers.com/showthread.php?t=819263&highlight=dust
Overall Internal Hardware Misalignment (Cover/ Camera/ Screen)
- Hardware Faulty DHD??
You should probably try to get a replacement for this.
More detail http://forum.xda-developers.com/showpost.php?p=9120419&postcount=24
If I am missing something, please tell me (or PM me) so I will update the list.
Also, I might be wrong on some of the things, so tell me so I can change the info.
I want this topic to be a compilation of issues that are common to the DHD. Please do not post asking about little issues that you might have or new issue you stumble upon.
However, if I am missing some big issues or the status of the issue has changed, post it or PM me with the link to the thread discussing the problem.
The exaggerated, sluggish auto-brightness when recording video is an issue. Watch any of the sample videos on YouTube.
HTCsense.com issues not fixed
In Denmark, there are still problems with HTCsense.com - I mess with it to check stability and MANY times I can not connect to my phone to call it, and the SMS service takes a LONG time to react. Also, I have not yet succeeded in remotely locking the phone.
in the very first batch there was (there still is on mine) a problem where i can not use wifi it turns it self off automatically after saying "Unable to scan for networks"
ill try and grab you some debug logs so you guys are more familiar with the problem.
Internal noisereduction is too strong and it makes all photos look like they are waterpaintings, it should be a quick and easy fix for HTC to take care of.
Image sharpening is too strong set at default zero setting, you have to tune it down to get acceptable shots with less sharpening artifacts in them.
Display powerconsumption is ridicously high, it's somthing HTC have to tune in software if possible.
Possibly too strong antialiasing filter contributing to render soft photos.
/ Magnus
HTC Sense is still not working for me...the dashboard doesn't identify my phone's location, the phone does not ring, nor can it be locked or erased. Push messages from the Hub is also not working (HTC Hub via the phone allows me to browse and operate but continues to report that the server is down). The phone number I'm using and related passwords are all correct.
(I'm in Australia).
Im in denmark aswell and have no problems with htcsense.com - perfect sync and responsetime. I had a problem with the updated YouTube app, had the network error many people experienced - but got around it. But after playing a video the hd started lagging like hell.. needed reboot
Sent from my Desire HD using XDA App
I have one to add to the list:
Reduced or loss of GSM/3G/WiFi signal when your hand covers the SIM/MicroSD and/or battery cap.
P.S.
Let's make this list as complete as possible, so we can all point these issues to the HTC customer service.
Will keep an eye on this one!
PLEASE READ THIS: Do not post random issues...PM the OP about your issues and he in return should post a link for the solution or the topic for the issue at hand.
M_T_M
What to do to get 3G?
i set its on GSM only , WCDMA only , auto... romaing on off....
It always goes on Hedge while i have 3G here on my other phone.
thx
nmyseteroious said:
Hey, I think this might be the people who recently bought their DHD or interested in getting one.
After I have extensively reading through almost all the posts in this forum (waiting patiently for my DHD from Handtec). These are the issues that I think came up so far:
Snip, snip
I want this topic to be a compilation of issues that are common to the DHD. Please do not post asking about little issues that you might have or new issue you stumble upon.
However, if I am missing some big issues or the status of the issue has changed, post it or PM me with the link to the thread discussing the problem.
Hopefully, this thread will be pinned so that everyone can see it.
Click to expand...
Click to collapse
I have to thank you for having the courage to do this thread, honestly im tired of the spam fest of doubled threads in this forum just because people dont use the damned search button, every damned time i come here theres 20 more threads with questions that people answered...
I suggest this for sticky!
An issue I am having is:
I will connect my phone to wifi it will connect fine and tell me I am connected.
I could then later on go into the market and try download something I will have wifi bars but the item will pause download. I then come back out to check if my wifi is still connected and it will say authenticating but doesnt change so I then turn the wifi off and back on. It connects again this time when I go back into the market to download something it works fine.
Anyone else have this issue?
funnyclub said:
An issue I am having is:
I will connect my phone to wifi it will connect fine and tell me I am connected.
I could then later on go into the market and try download something I will have wifi bars but the item will pause download. I then come back out to check if my wifi is still connected and it will say authenticating but doesnt change so I then turn the wifi off and back on. It connects again this time when I go back into the market to download something it works fine.
Anyone else have this issue?
Click to expand...
Click to collapse
This is a compilation thread so please post only issues that are recognized and common to many people (providing me with link to the specific thread).
I would suggest you search in the forum whether there is any thread with similar issue. You can try asking it in http://forum.xda-developers.com/showthread.php?t=831804 too.
Sorry man.
I have a link that you can add below the speaker problem:
http://forum.xda-developers.com/showthread.php?p=9119804
This thread contains a comparison video, comparing the N95 vs. Desire HD external speaker quality. Also, a few posts down there I explain my experiences about the comparison.
Also, THE SIM/MicroSD cover issue IS NOT RESOLVED!
Some people had covers that stuck out a bit, but could be solved by attaching the cover properly. However, some people like me have the following problem:
When the hardware got inserted into the aluminum body from the bottom-side, it wasn't inserted far enough, causing the following 3 additional symptoms:
-Gap between top of the screen and aluminum body.
-Gap between SIM/MicroSD cover and aluminum body.
-Camera misalignment - Camera is too low behind the lens.
All these symptoms are caused by the hardware installation process, as it is clear that both gaps are exactly the same (about 0.5-0.7mm). The same counts for the camera, it has the same misalignment in mm's.
To be clear: in my case, the SIM/MicroSD cover gap is caused because the hardware is not pushed far enough into the aluminum body, thus sticking outside too far out of the alu body, and making it impossible to get a proper fit simply because it's physically impossible. It also perfectly explains the gap between the top of the screen and the alu body.
The symptoms clearly all connect to the source of the problem: hardware not inserted far enough into the alu body.
I've made a video for showing the gaps, but it's not perfect. The camera misalignment is only visible if you look closely, because the shade covers the misalignment up.
P.S. Admins PLEASE sticky this thread!
YumYumHD said:
I have a link that you can add below the speaker problem:
http://forum.xda-developers.com/showthread.php?p=9119804
Snip, snip
P.S. Admins PLEASE sticky this thread!
Click to expand...
Click to collapse
Can you get a replacement for that? wanna know because I am suggesting people to get a replacement
nmyseteroious said:
Can you get a replacement for that? wanna know because I am suggesting people to get a replacement
Click to expand...
Click to collapse
I really don't know, I'm in contact with the HTC escalation team about this, but I do hope so.
I'd be interested in any reply you get because I'm noticing the gaps now I'm looking for them and know what to look for. It's irritating because I hate swapping things but if dust gets in it could cause a lot of problems.
nubicurio said:
Hey thanks for taking the time to compile the list! This is exactly what I need to check my DHD against possible hardware issues/problems, and send it back to Amazon for a replacement immediately for faulty hardware, instead of wondering "is it just me..."
Click to expand...
Click to collapse
no problem that's the purpose of the thread anyway. I am bored of seeing people asking for the same thing all the time too.
Not sur eif anyone else is getting this, i've got like 12 bookmarks on the bookmark widget and although it's not too bad, it is quite laggy compared to the rest of the phone when you scroll through them ?
Also i've noticed some small gaps around the phone, theres one around the screen i think where a little bit of dust has got into the cracks but nothing has gone through to the screen as of yet, i've only had it for a little over a week ! not happy with this.
Hello, when I play landscape games (eg. class of clans) and cover the top of the phone WiFi disconnect immediately and Sim 1,2 received signal got weaker even if I am 30 cm from the router, is it a problem with only my phone, or all other Zuk phones have this death grab
Sent from my Z1 using XDA Free mobile app
General hardware issue (on all Z1), sorry but there's nothing to do about it :/
For me it's a drop yes but no disconnect!
At the top of the device the 2 black lines is the wifi antenna and at the bottom the other 2 black lines is for gsm singal/3g/4g internet. If i turn the phone upside down and rotate the screen 180 i have better 3g/4g signal for web broswing.
Is there any way to solve this issue? Like do something with the internals (reposition something?). Or is the only way of fixing this replacing the hardware?
MrWhite98 said:
Is there any way to solve this issue? Like do something with the internals (reposition something?). Or is the only way of fixing this replacing the hardware?
Click to expand...
Click to collapse
You hold it wrong! [antenna gate]
strongst said:
You hold it wrong! [antenna gate]
Click to expand...
Click to collapse
Well, it's pretty annoying that I can't use my phone in landscape...
Is there any way to fix this?
MrWhite98 said:
Well, it's pretty annoying that I can't use my phone in landscape...
Is there any way to fix this?
Click to expand...
Click to collapse
No way to fix it on your zuk, only as I mentioned.
strongst said:
No way to fix it on your zuk, only as I mentioned.
Click to expand...
Click to collapse
Do you happen to know what's the issue? Is it the wifi antenna? (Which is the metal frame?)
MrWhite98 said:
Do you happen to know what's the issue? Is it the wifi antenna? (Which is the metal frame?)
Click to expand...
Click to collapse
Why you ask me instead of reading the whole thread. It's already been answered and, as I already mentioned, the same problem as "antenna gate". It's a design problem.