Battery not charging when on/Charging super slow - Sprint Samsung Galaxy S7 Edge Questions & Answers

Hey guys I have a sprint variant and my phone does not charge (USB) when it is switched on wireless charging works but very slow and the phone gets super hot while charging wirelessly. Phone takes around 8 hours to charge
When i switch off the phone phone does charge via USB however it is very slow and with the wireless fast charger it gets very hot. Will a factory reset/wipe solve the issue?

Hard to know for sure. If it's a software issue, then yes a reset should solve it. But if it's a hardware failure, no.
Before doing a factory reset, you might try booting into recovery and clearing cache. I wouldn't expect that to work, but it's easy to do and won't hurt anything.

+1

Ralph Soans said:
Hey guys I have a sprint variant and my phone does not charge (USB) when it is switched on wireless charging works but very slow and the phone gets super hot while charging wirelessly. Phone takes around 8 hours to charge
When i switch off the phone phone does charge via USB however it is very slow and with the wireless fast charger it gets very hot. Will a factory reset/wipe solve the issue?
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Replace charger cord

Related

Charging very slow

Hey guys. I have a problem.
My battery is charging very slow. For example from the original charger now when i use the phone and charge it it doesnt even charge more, in the past i played gaqmes on the phone and it still charge very fast.
When i charge from the external battery the battery only charge even slower, dont even charge if i use the phone..
Reflashing the ROM I used in these moments always helped me.
RootNightmareX said:
Hey guys. I have a problem.
My battery is charging very slow. For example from the original charger now when i use the phone and charge it it doesnt even charge more, in the past i played gaqmes on the phone and it still charge very fast.
When i charge from the external battery the battery only charge even slower, dont even charge if i use the phone..
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that doesn't have only one thing... Can be the System that isn't responding very well to current charging.
Can be the circuit that isn't working properly. can be the battery that is defected...
First i would flash a system that i know that works very well. If that fail. switch battery.
If that fail only changing the power circuit integrated or chaning motherboard.
Solved. The usb cable was the problem

Note 4 Bat issues since last update.

Facing a new problem since last update.
May 2017 India update
Fast charge does not work.
No charger or cable is able to charge the phone.
The only way I can get it to charge is if I
1. Turn off fast charge
2. Use a charger with a maximum power output off 500 mili amps
Any other option I try it wont charge.
Tried a new bat.
Tried a New charging port on the phone.
Did a factory re-set
Drained to zero and charged to 100% with phone off.
USB Doctor shows a short and turns off the Samsung charger .
Anybody else run into this problem ?

Slow charging

Hi,
My moto x pure started charging really slow out of nowhere
Yesterday when i connected it to the turbo charger the message (turbo power connected) didnt showed up so i thought it had something to do with the cable, i changed it to another but the message still wasnt showing. I also tried with my power bank with turbo charger and it wont show up either.
I can live without the turbo charger, but not with how slow it is charging, in the Ampere app it show that is charging at 400 ma.
Is there something i can do? I already wiped the cache and depleted the battery but the problem is still there. At home i will do a factory reset, but i dont have a lot of faith in it.
Also i havent rooted or unlocked the bootloader, it has android 6.0
The end on your turbo charger cord is worn out most likely.
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
Patopa said:
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
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The possibilities are pretty limited... list them in order of difficulty to test:
USB Cord
Turbocharger AC adapter
USB port in phone
Battery
Honestly, I would lean towards 1 or 2, the turbo charger that comes with these devices has been known to be of... umm... less than exceptional quality. Otherwise, it is not unheard of for the USB port in the phone to go bad, and the battery is likely pushing 2 years old.
Patopa said:
Its not that, i tried with 3 different cables that i knew already work with turboCharger and still wont charge at a normal speed.
I cleaned the phone usb port but didnt do anything, now i want to try with some isopropyl to see if i can clean them.
Anyone got an idea what could be? I already did a factory reset.
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Click to collapse
Moto Turbo Chargers are low quality, mine stopped working 2 months in. So I got a 3rd party quick charger. No problems since.
i have battery charging issues as well!!
Shows as USB charger Turbo charger not working even don't show as AC mode! Basically just don't charge only with PC and USB cable! It's original turbocharger and USB connector is fine because it's working fine with PC!
I already have done 3 factory reset from menu and from recovery menu but no success sadly it's very odd issue! Basically every wall charger appear like "USB Charger" no AC or Turbocharger! But connector is fine because it's working fine with PC!
Nothing appears! Only shows charging next to clock but only about 20-30 second After that doesn't show any charging! But very slowly charging 6-7 hours to full.Maybe it's just a coincidence but 2 days after 7.0 update this issue started! I think that connector is fine because with PC it's working fine and transfer files or charging fine
Same happening here just 2 days ago, anyone find a solution?
I had this same problem from today. Today morning turbocharged by my friend's Moto turbocharger. Today evening I use my 2different turbocharger it's not charge quick and very slow charging...
Same here..stock, never unlocked. On latest updates. XT1575 A0.52
Accubattery shows its getting 247mA from a Samsiung Adaptive charger (which always showed up before as a turbo charger, and does fast charge samsung phones.)

Slow charge with original charger

Hello,
i'm new here and i'd be glad if someone can help me. So i got my phone a month ago and i noticed that while its charging (with the original charger) and while using it in the same time it almost does not charge at all, still when it's not used it does actually fast charge. As a previous samsung user, i never had this issue with samsung phones (they always fast charged even on heavy use).
That's one problem, the second one is scrolling isn't smooth. Yet my internet speed is 1GB at home although i don't see it related, overall scrolling let's say for example Facebook, snapchat, browser, it gets slow at few times and it ain't smooth like i expected it to be.
My device isn't even rooted so i haven't messed with it anyhow, running usual diagnostics and clearing apps regularly, downloaded just few social media apps so no heavy games on the phone but still i can't figure out if it's just my phone or is it the lg g6 like that.
thank you
1st i wanted to mention maybe the problem is your outlet in house but, yes G6 is charging slower when you use it on your charger.. And when it comes to fast charging to mine it tooks 1h and 40min from 0-100% bit slower than competiton models, but again fast enough.
When it comes on smoothness i am on V10T EU update and the phone has no laggs at all. It did had on past versions. But with this V10T i hadn't had any smoothness issue.. It really is great, and for playing with the phone while charging i wouldn't recommend that. It can really take effect on your battery.
Powered by LG G6
The scrolling lag sounds like there might be something making the phone work hard. Heavy usage would also make it charge more slowly than expected, because some of that power is going to operate the phone rather than into the battery. BUT I don't think it would prevent the "fast charging" text on the display.
It is remarkable how badly-behaved apps can be - I'd remove/disable your apps one at a time and see if one of them is responsible.
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
KingFatty said:
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
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Yup, that's true. BUT I have s7 and g6 and both are slowly charging when I'm using them, phone would get too hot if it would fast charge while using it
I appreciate all your replies guys. Thank you.
Although i noted i dont have any heavy apps or heavy usage, the scrolling lag seems like a lag to me because i got used to faster phones before. Or maybe it is the original cable i need to change as you guys said. Anyway thanks again
I also encountered slow charging problems, but it seemed to be the cable, in some position it worked and in some it did not. I've bought an one plus dash cable for about 10 $, red one, and no problems since then. The cable is more thicker and robust, I highly recommend it.
Hi, I've got this problem: sometimes when I plug my G6 to the charger, a popup message comes out saying:
Charging slowly
Try the following if charging is slow:
- make sure to completely remove any water or debris from the USB ports.
- reconnect both ends of the cable.
- use the charger and cable that came with the phone.
Sometimes, instead, the phone starts charging normally with fast charging. If that popup comes out and I try to unplug and plug USB cable a couple of times, the phone starts charging again with fast charge.
Sometimes, when the phone is already charging with fast charge, suddenly the phone stops charging for a couple of seconds and starts again (I notice it because of the popup sound that comes if you plug the phone to USB)
I even tried to clean USB port, swapped the original USB cable with Anker cable but still using the original LG charger.
Of course there is no water in the port, otherwise a moist detector message would appear.
Has anyone experienced this problem? Can I solve buying a new charger? I'm afraid USB port might be broken
alfred888 said:
Hi, I've got this problem: sometimes when I plug my G6 to the charger, a popup message comes out saying:
Charging slowly
Try the following if charging is slow:
- make sure to completely remove any water or debris from the USB ports.
- reconnect both ends of the cable.
- use the charger and cable that came with the phone.
Sometimes, instead, the phone starts charging normally with fast charging. If that popup comes out and I try to unplug and plug USB cable a couple of times, the phone starts charging again with fast charge.
Sometimes, when the phone is already charging with fast charge, suddenly the phone stops charging for a couple of seconds and starts again (I notice it because of the popup sound that comes if you plug the phone to USB)
I even tried to clean USB port, swapped the original USB cable with Anker cable but still using the original LG charger.
Of course there is no water in the port, otherwise a moist detector message would appear.
Has anyone experienced this problem? Can I solve buying a new charger? I'm afraid USB port might be broken
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When was the last time you factory reset your device
lg3FTW said:
When was the last time you factory reset your device
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I did it recently after I upgraded to Oreo but this was happening even before I did reset the phone.
KingFatty said:
Try a fully compliant aftermarket quick charge 3.0 charger, it should charge much faster. Unlike a QC 3.0 charger, the charger bundled with the phone does not include 12V charging mode, so it's not allowing the phone to charge as fast as the phone can handle (the phone is fully quick charge 3.0 compliant and can charge faster than the bundled charger is capable of doing).
Click to expand...
Click to collapse
Yeah i found that funny that LG lied and tried to get by on using the chargers from the failed lg G5 shipped with the G6. They only support 2.0 charging so just use the cord and use another 3.0 block or get a portable 3.0 power pack. They are 20 bucks on amazon. Good ones too.
https://www.amazon.com/Charge-Anker...1528444548&sr=8-3&keywords=anker+powerport++1
can this be a good charger?
I bought an used G6 without charger but I have a Pixel charger model GL0102 and when I plug the phone I cant see the fast charging notification on the screen. It only say charging.

Newest April Security Firmware Update Broke Fast Charge

Hello everyone,
After a long discussion with Samsung and absolutely no help I have ended up here. I recently updated my firmware on my Galaxy S8 Unlocked SM- G950U(Sprint Network) to the latest build G950USQU2CRC5. After this update I can no longer charge my phone and have fast charging. This is with original cable and charger as well as other cables and QC 3.0 compatible charger. Interesting enough when I plug into my QC 3.0 power brick it tells me that the phone is pulling 5v 1.5amps (7.5w) when it normally says 9v 2amps (18w). Also, only my QC 3.0 compatible car charger will make it fast charge . WTF is going on? I have already gone through settings, soft reset and also cleared cache. Nothing seems to fix this problem. I also get (Slow Charging ) notification at times. Does anyone know a workaround or a fix? Is anyone else experiencing this same issue? I have called and alerted Samsung of this issue. Please help if you can.
ait1071 said:
Hello everyone,
After a long discussion with Samsung and absolutely no help I have ended up here. I recently updated my firmware on my Galaxy S8 Unlocked SM- G950U(Sprint Network) to the latest build G950USQU2CRC5. After this update I can no longer charge my phone and have fast charging. This is with original cable and charger as well as other cables and QC 3.0 compatible charger. Interesting enough when I plug into my QC 3.0 power brick it tells me that the phone is pulling 5v 1.5amps (7.5w) when it normally says 9v 2amps (18w). Also, only my QC 3.0 compatible car charger will make it fast charge . WTF is going on? I have already gone through settings, soft reset and also cleared cache. Nothing seems to fix this problem. I also get (Slow Charging ) notification at times. Does anyone know a workaround or a fix? Is anyone else experiencing this same issue? I have called and alerted Samsung of this issue. Please help if you can.
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Click to collapse
I seem to be having the same issues won't charge at all with the Samsung fast charger but it will charge in the car and my USB outlet and a Chromecast charger. Updated this morning to the latest firmware, also unlocked gs8
Sent from my SM-G950U1 using Tapatalk
Okay so what I have found out is even with the cable and a few setting changes it will occasionally say it is fast charging however it never pulls more than 5v which defeats the purpose of quick charge.
Disgusted...
Same here; disgusted with the entire issue... Pay good money, longtime loyal customer, trust now eroded... Even went through reformatting the phone, did not help; waste of time... Thinking of switching to iPhone...
It's the cable and/or power brick. Also we're still on march secuirity, Sammy ain't that fast.
I have the same problem, when I upgraded from android 7 to 9, I lost the fast charge, I'm trying to find a solution.
the usb port says it is wet.
when the cell phone is turned off it is constantly informing that it is wet and the phone is trembling.
when it is on, it charges, however in a normal way, without the fast charge
solved.
i am using this kernel https://forum.xda-developers.com/ga...velopment/kernel-a2n-kernel-20181205-t3875640
i get back my fast chargin

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